2010 Mercury Milan Complaint Log

HAVE BEEN HAVING ISSUES WITH TAIL LIGHTS FLICKERING AND GOING OUT INTERMITTENTLY. FROM WHAT I'VE READ ONLINE, IT APPEARS THIS IS AN ONGOING AND WIDESPREAD ISSUE. THE REPLACEMENT IS ONLY FOR THE ENTIRE UNIT AT A COST OF OVER $400. THIS IS ABSOLUTELY RIDICULOUS AND I BELIEVE THERE SHOULD BE A RECALL ON THIS MATTER. IT IS A POTENTIAL HAZARD AND A LOT OF PEOPLE CANNOT AFFORD THE FEE FOR 1 TAIL LIGHT MUCH LESS BOTH. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHEN THE HEADLIGHTS WERE ENGAGED, THE DRIVER'S SIDE BRAKE LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE DRIVER'S SIDE BRAKE LIGHT. HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR HANDLE FRACTURED. THE CONTACT MENTIONED THAT IN ORDER TO EXIT THE VEHICLE HE HAD TO USE THE EXTERIOR DOOR HANDLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

I WAS DRIVING ON THE HIGHWAY, ON MY WAY HOME WHEN MY CAR SEEMED LIKED IT STALLED. THE WRENCH IMAGE ON THE DASH BOARD APPEARED, AND I COASTED MY CAR OFF OF THE HIGHWAY BECAUSE I WAS COMING UP TO AN EXIT. ONCE MY CAR SLOWED DOWN TO ABOUT 10-15 MPH THE CAR SEEMED LIKE IT WAS ACTUALLY JUMPING, OR BUCKING AND TRYING TO DRIVE AT A VERY SLOW PACE. I PULLED THE CAR OVER TO THE SIDE OF THE ROAD, AND SHUT THE CARE OFF. I RESTARTED THE CAR, AND THE SAMETHING HAPPENED WITH THE MOTOR RUNNING ROUGH, AND THE IMAGE OF THE WRENCH ON MY DASH APPEARING. I SHUT THE CAR OFF AGAIN, AND LET IT SIT FOR A COUPLE OF MINUTES, AND RESTARTED THE CAR WHILE HOLDING THE THROTTLE DOWN, AND THE CAR SEEMED TO FUNCTION FINE AFTER THAT. THIS ALSO HAPPENED THE NEXT DAY ON MY WAY TO WORK SAME EXACT SCENARIO JUST A DIFFERENT PLACE ON THE HIGHWAY. *TR

I WAS DRIVING ON A HIGHWAY, FELT A JERK IN THE ENGINE, AND WAS NO LONGER ABLE TO ACCELERATE. THE ENGINE CONTINUED TO RUN AND ALL ELECTRICAL COMPONENTS (LIGHTS, RADIO, ETC.) WERE OPERATIONAL, BUT THE CAR WOULD ONLY DECREASE SPEED SO I STOPPED THE CAR ON THE SHOULDER. I NOTICED THAT THE ENGINE STUTTERED CONSIDERABLY WHILE IDLING AND WOULD NOT RESPOND TO THE THROTTLE. THE WRENCH WARNING LIGHT WAS ILLUMINATED ON THE DASHBOARD. I SHUT THE ENGINE OFF AND CALLED FOR A TOW TRUCK. THE TOW TRUCK DRIVER ARRIVED AFTER 20 MINUTES AND WAS ABLE TO DRIVE THE CAR ONTO THE FLATBED. SOME ABILITY TO DRIVE FORWARD HAD RETURNED BUT I WAS WARY. I HAD THE CAR TRANSPORTED TO A FORD DEALERSHIP AND THE SERVICE TECHNICIAN IDENTIFIED THE THROTTLE BODY AS THE CULPRIT ($425 TO REPAIR). I'VE LEARNED SUBSEQUENT TO MY EXPERIENCE THAT THIS PROBLEM IS QUITE COMMON WITH 2009 - 2011 MERCURY MILANS. THE THROTTLE BODY REPAIR IS COVERED FOR 2 YEARS. I'M CONCERNED THAT THIS PROBLEM MAY REPEAT. *TR

IT FIRST OCCURRED WHEN I DROVE ON THE HIGHWAY AND IT SHUT OFF WHEN I WAS AT A STOP LIGHT. AFTER WAITING A MINUTE I TURNED THE CAR ON AND IT STARTED. THE NEXT OCCURRENCE HAPPENED WHEN I WAS DRIVING MY VEHICLE ON THE HIGHWAY GOING 60 MPH IT STARTED DOWNSHIFTING UNTIL IT STOPPED AT 0 MPH AND MADE KIND OF A TUTTING NOISE UNTIL IT STOPPED. THE MAINTENANCE LIGHT CAME ON AND THE CAR STARTED SHAKING. AFTERWARDS THE CHECK ENGINE LIGHT CAME ON. I TURNED OFF THE CAR AND WAITED A MINUTE AND TRIED TO START THE CAR UP AFTER. IT TOOK ABOUT A MINUTE FOR THE CAR TO START UP AND EVENTUALLY STARTED UP. I WENT ABOUT 35-45MPH A COUPLE OF MILES DOWN THE ROAD AND THE CAR DOWNSHIFTED AGAIN AND SHUT OFF. THE CAR STARTED SHAKING AGAIN. I THEN WAITED AGAIN AND STARTED IT UP AGAIN. I DROVE THE CAR INTO A NEIGHBORHOOD DRIVING 20 MPH TO PARK IT UP AND IT GET IT OUT OF THE WAY FROM BEING ON THE HIGHWAY. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER AS THE MIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SHUT DOWN AND RESTARTED, AND FUNCTIONED NORMALLY. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. UPDATED 12-26-13 *BF THE THROTTLE BODY WAS REPLACED. UPDATED 12/30/13

TWICE WHILE TRAVELLING AT LOW SPEED, IT DROPPED INTO WHAT APPEARED TO BE A LIMP HOME MODE. A RESTART RETURNED THE VEHICLE TO SOMEWHAT NORMAL OPERATION, BUT IT SEEMED TO BE RUNNING JUST EVER SO SLIGHTLY, ROUGH. *TR

CAR IDLE AT STOP SIGN, ACCELERATED INTO HIGHWAYS TO MAKE A LEFT TURN, LOSS OF POWER, ENGINE ACCELERATING, BUT CAR MOVING VERY SLOWLY, STALLED. I PULLED THE CAR OVER ON THE SIDE OF THE ROAD, AND TURNED THE ENGINE OFF. WHEN I RESTARTED THE CAR A FEW MINUTES LATER, I WAS ABLE TO DRIVE HOME WITHOUT ANY PROBLEM. THEN, A FEW DAYS LATER, AS I WAS ON THE WAY TO FLOW AUTO IN WINSTON-SALEM, NC, ABOUT 6 MILES FROM MY HOME, THE CAR STALLED DURING ANOTHER LEFT HAND TURN FROM A STOPLIGHT. I PURCHASED THIS CAR LESS THAN 3 MONTHS AGO. IT HAD 36,205 MILES ON IT AT PURCHASE. FLOW AUTO SAYS THE PROBLEM IS THE THROTTLE DRIVE AND IT ISN'T COVERED UNDER THE WARRANTY. WITHIN 90 DAYS OF PURCHASE, I HAVE TO PAY $662 FOR A REPAIR THAT HAS BEEN REPORTED THOUSANDS OF TIMES BY OWNERS OF FORD FOCUS AND MERCURY MILAN OWNERS, SINCE THE CAR WAS PRODUCED. *TR

SUDDEN LOSS OF ACCELERATION OR ABILITY TO DRIVE. IMMEDIATE DISPLAY OF ICON SHOWING MECHANICAL PROBLEM. TOWED TO DEALER, WHERE THROTTLE BODY FAILURE WAS DIAGNOSED. THIS INCIDENT OCCURRED ON A TREACHEROUS STRETCH OF I-40 ENTERING NORTH CAROLINA, WHERE SHOULDER IS VERY NARROW, AND WE BARELY ESCAPED INJURY AND/OR DEATH. *TR

I WAS PULLING AWAY FROM A STOP SIGN WHEN THE CAR ENGINE SEEMED TO STALL OUT. IT WAS SURGING A BIT, BUT WOULD NOT ACCELERATE. I WAS ABLE TO PULL OVER TO THE CURB, BUT COULD CONTINUE TO FEEL THE ENGINE SURGE AS I WAS STOPPING. I TURNED OFF THE CAR AND THE PROBLEM SEEMED TO RESOLVE. I WAS ABLE TO DRIVE HOME NORMALLY AFTER TURNING OFF AND RESTARTING THE CAR. *TR

ON 5 DIFFERENT OCCASIONS DURING THE PAST WEEK WHILE DRIVING BETWEEN 70 AND 80 MPH ON THE FREEWAY THE VEHICLE STALLED AND WENT INTO LIMP MODE. ON ONE OCCASION THIS NEARLY CAUSED AN ACCIDENT AS THE VEHICLE STOPPED IN THE MIDDLE LANE OF A THREE LANE HIGHWAY. NO WARNING LIGHTS DISPLAYED OTHER THAN "LIMP MODE LIGHT" WHEN THE VEHICLE ENGINE GOES TO IDLE. UPON SHUTTING VEHICLE OFF AND RESTARTING, VEHICLE BEHAVES AS NORMAL WITH NO INDICATOR/WARNING LIGHTS. TOOK VEHICLE TO SHOP TO GET CHECK ENGINE CODES, VEHICLE SHOWS NO ERROR CODES. *TR

DRIVING DOWN THE HIGHWAY THROUGH TOWN AND VEHICLE DIED MULTIPLE TIMES IN THE MIDDLE OF THE STREET CAUSING ME TO NARROWLY AVOID AN ACCIDENT WITH MY THREE SMALL CHILDREN IN THE CAR. UPON FURTHER INSPECTION OF THE THROTTLE BODY ASSEMBLY, I DISCOVERED THAT THE PROBLEM IS A $20.00-$60.00 ELECTRIC MOTOR THAT FORD USES TO RUN THE THROTTLE BODY THE THROTTLE BODY IS NOT STRONG ENOUGH TO DO THE JOB FOR A VERY LONG PERIOD OF TIME CAUSING THE THROTTLE BODY TO GO OUT AT AROUND 50000 - 60000 MILES. I WAS A MECHANIC FOR FORD FOR 7 YEARS BEFORE JOINING THE ARMY AND HAVE SEEN THIS ISSUE WITH THIS EXACT MODEL THROTTLE BODY PLENTY OF TIMES. FORD COULD EASILY SELL THE REPLACEMENT ELECTRIC MOTOR FOR THE PRICE LISTED ABOVE, BUT INSTEAD THEY PREFER TO PRICE GOUGE THEIR CUSTOMERS BY FORCING THEM TO PAY OVER $200.00 FOR THE WHOLE NEW THROTTLE BODY ASSEMBLY. ALSO ACCORDING TO OUR LOCAL FORD PARTS DEALER IT IS SUCH A COMMON PART THAT NEEDS REPLACED THAT THE KEEP 3-4 ON HAND AT ALL TIMES. *TR

WITH NO WARNING, VEHICLE APPEARED TO STALL OUT WHICH RESULTED IN A LIMP HOME OR REDUCED POWER MODE; AFTER THE THIRD CIRCUMSTANCE WE TOOK VEHICLE TO THE DEALER FOR REPLACEMENT OF THE THROTTLE BODY AND MOTOR ASY. *TR

CAR STALLED 3 TIMES - CAR WAS PURCHASED ON 10/5/13. *TR

THE INITIAL INCIDENT IN NOVEMBER, 2013 WAS THE FAILURE OF THE PASSENGER SIDE REAR LED TAIL LIGHT ASSEMBLY. THIS RESULTED IN THE BRAKE LIGHTS NOT OPERATING WHEN THE BRAKES WERE DEPRESSED. A POLICE OFFICER STOPPED THE CAR FOR A WARNING DUE TO THE BRAKE LIGHT FAILURE. MILEAGE ON THE CAR AT THE TIME WAS 12,700 MILES. DUE TO THE SAFETY HAZARD THE REPAIR WAS NEEDED. THE ENTIRE ASSEMBLY, NOT JUST A SINGLE BULB NEEDED TO BE REPLACED. APPROXIMATELY 10 MONTHS LATER IN SEPTEMBER, 2014 THE DRIVER SIDE REAR LED TAIL LIGHT IS NOW MALFUNCTIONING IN THE SAME WAY. BRAKE LIGHTS ARE AGAIN FLICKERING AND NOT WORKING WHEN THE BRAKES ARE DEPRESSED. MILEAGE ON THE CAR AT THE TIME OF THIS NEXT FAILURE WAS 16,100 MILES. THE DEALER QUOTED PRICE TO REPAIR IS OVER $450! THIS CAR IS GARAGE KEPT, WELL MAINTAINED AND HAS NOT BEEN IN INVOLVED IN ANY ACCIDENTS. FORD SHOULD FIX THIS DEFECT UNDER A SAFETY RECALL FREE OF CHARGE TO CUSTOMERS! *TR

WHILE DRIVING AT A SPEED OF 55 MILES PER HOUR ON NOVEMBER 2, 2013, AND AT A SPEED OF 50 MILES PER HOUR ON NOVEMBER 4, 2013, MY 2010 MERCURY MILAN ABRUPTLY STALLED AND I HAD TO PULL OVER INSTANTLY ON BOTH OCCASIONS IN ORDER TO PREVENT BEING HIT FROM BEHIND. ON THESE TWO OCCASIONS, THE CAR HAD TO BE RE-STARTED. I BROUGHT THE VEHICLE IN FOR SERVICE AS SOON AS POSSIBLE ON WEDNESDAY, NOVEMBER 6, TO CORRECT THE PROBLEM, WHICH WAS A DEFECTIVE THROTTLE BODY THAT HAD TO BE REPLACED. THE THROTTLE BODY WAS NO LONGER UNDER THE GENERAL WARRANTY AND NOT INCLUDED IN THE POWER TRAIN WARRANTY. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR TAIL LIGHT FAILED AND REMAINED ILLUMINATED AFTER THE BRAKE PEDAL WAS RELEASED. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE LED ASSEMBLY CIRCUIT BOARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 24,500.

INTERMITTENT ELECTRICAL CONNECTIVITY AND ISSUE WITH THROTTLE. CAR HAS HAD PROBLEMS SINCE WE RECEIVED IT IN NOVEMBER 2010. INTO WALKER FORD CLEARWATER 4 TIMES RECORDED - 2 OTHER TIMES NOT. SERVICE DEPARTMENT HAS REPLACED THROTTLE BODY 11/12 AND COMPLETED RECALL 13B17 (6/2014) BUT THE SAME EXACT ISSUES PERSIST. SERVICE DEPARTMENT STATED AT LEAST 4 TIMES THAT THEY CANNOT REPLICATE THE ISSUE OR FIND THE ISSUE. CALLED CUSTOMER SERVICE WEEK OF OCTOBER 14, 2014 AND WAS ASSIGNED [XXX] (866-631-3788 - EXT [XXX]) WHO WE TALKED TO AT LENGTH AND SEND A FOLLOW UP EMAIL (OCTOBER 16, 2014) . CALLED TWICE AND NOT RETURNED OUR CALLS. [XXX]. SAID SHE WOULD BE BACK TO US IN A FEW DAYS WITH A SOLUTION AND HAVE A SERVICE DEPARTMENT PREPARED TO FIX THE CAR. IT HAS NOW BEEN OVER 15 DAYS SINCE THE ORIGINAL CONVERSATION. WE ARE AFRAID TO DRIVE THE CAR BECAUSE,IT HAS SUDDEN REDUCTION OF ENGINE POWER, REVS INTO A HIGH GEAR WITH NO MOVEMENT WHILE TRAVELING AT 30-55 MPH, AND TWICE HAS DIED IN THE MIDDLE OF INTERSECTION. SAME ISSUES AS DESCRIBED IN NHTSA ACTION NUMBER PE13003. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER, WHO STATED THAT THE THROTTLE BODY WAS DEFECTIVE. THE DEALER REPLACED THE THROTTLE BODY BUT THE REPAIR DID NOT REMEDY THE ISSUE AND THE VEHICLE CONTINUED TO STALL SPORADICALLY. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO STATED THAT THROTTLE BODY WAS DEFECTIVE. THE MECHANIC REPLACED THE THROTTLE BODY FOR THE SECOND TIME. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/14/13*CN

I WAS DRIVING DOWN THE HIGH WAY AT 55MPH AND THE CAR STARTED TO SLOW DOWN ON ITS OWN AND WOULD NOT ACCELERATE AT ALL. I PULLED THE CAR OVER TO A COMPLETE STOP AND THE RPM GAUGE WAS BOUNCING UP AND DOWN RAPIDLY AND THE VEHICLE WAS VIOLENTLY SHAKING. ONCE I TURN THE CAR OFF I WAITED A FEW MINUTES AND STARTED IT BACK UP AND EVERYTHING WAS FINE, NO ENGINE LIGHT, NO SHAKES, NOTHING. I GOT BACK ON THE ROAD AND 15 MINUTES LATER IT DID THE SAME THING. I BARELY MADE IT BACK HOME DUE TO THE FACT IT WAS SPITTING AND SPUTTERING AND CAUSING TRAFFIC TO SLOW DOWN WHEN IT STALLS AND NOW I'M OUT OF A VEHICLE DUE TO THE FACT IT COST SOO MUCH TO FIX. CODE WAS P2111. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER THEN IT STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

AT HIGHWAY SPEEDS THE VEHICLE WOULD HAVE A TOTAL LOSS OF POWER FORCING A PULL OVER AND SHUTTING CAR DOWN WAITING AND RESTARTING. THE MAINTENANCE SYMBOL(WRENCH) WOULD GO AWAY AND CAR WILL RUN SMOOTH TILL NEXT OCCURRENCE. FOUND OUT THAT THERE HAVE BEEN ELECTRONIC THROTTLE BODY FAILURES RESULTING IN ENGINE STALL AND OR SURGE WHILE DRIVING. THESE FORD VEHICLES ARE ALSO HAVING MULTIPLE LED TAIL LIGHT FAILURES DUE TO DEFECT. 400.00 A PIECE FOR WHOLE LENS IS ONLY WAY TO REPLACE DEFECTIVE LAMP. *TR

ABOUT A MONTH AGO THIS FIRST HAPPENED AS I WENT TO ACCELERATE THE WRENCH LIGHT CAME ON AND COULD GET NO POWER NEAR ACCIDENT....TODAY TRAVELING 55 MPH THE WRENCH APPEARED AGAIN AND I COULD NO LONGER ACCELERATE IF A CAR WAS BEHIND ME I WOULD HAVE GOT NAILED. I PULLED OVER TURNED THE CAR OFF AND BACK ON AND IT WORKED UNTIL EACH TIME I WAS AT A STOP LIGHT THE RPM WOULD SPUTTER AND THE CAR WOULD STALL. READING NEARLY 200 SIMILAR COMPLAINTS SOMEONE IS BOUND TO GET SERIOUSLY INJURED IF IT HAS NOT HAPPENED YET. IF THIS WAS WINTER ... I SERIOUSLY CRASH ON THE ROAD I WAS TRAVELING. *TR

I WAS IN THE MIDDLE OF MAKING A LEFT TURN, WHEN MY ENGINE SUDDENLY STALLED. I LOST ALL ACCELERATION IN THE MIDDLE OF MY TURN, WHILE ONCOMING TRAFFIC WAS APPROACHING. MY CHECK ENGINE LIGHT CAME ON WITH CODE P2112. I HAD TO PULL OVER, SHUT THE CAR COMPLETELY OFF, AND IT WAS FINE FOR ONLY A FEW MORE MILES. THE PROBLEM IS ONGOING AND THE VEHICLE IS NOT SAFE TO DRIVE ON A HIGHWAY. INTERMITTENTLY, AT SPEEDS OF 30 MPH AND HIGHER, THE VEHICLE UNEXPECTEDLY STALLED AND SHOWED SIGNS OF THROTTLE BODY FAILURE. THE CONSUMER STATED ALL THE SYMPTOMS HE EXPERIENCED, WERE CONSISTENT WITH THE NHTSA ACTION NUMBER PE13003. ALSO, THE BRAKE LIGHTS DID NOT ACTIVATE, WHEN APPLIED. UPDATED 11/05/13

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE WRENCH WARNING ICON ILLUMINATED AS THE VEHICLE STALLED. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THAT WITHOUT THE ENGINE WARNING LAMP BEING ILLUMINATED WHEN PLACED ON THE DIAGNOSTIC MACHINE, THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29,000.

I TURNED THE CORNER TODAY AND MY CAR SUDDENLY LOST POWER AND SPUTTERED AND WAS DIFFICULT TO STEER. I MANAGED TO ROLL TO THE CURB AND FRONT END STARTED SHAKING SO I IMMEDIATELY TURNED IT OFF. TURNED THE IGNITION AGAIN AND IT STRUGGLED TO START BUT DID AND THEN IMMEDIATELY REPEATED THE ABOVE SCENARIO. FIRE STATION WAS ON THE CORNER AND LUCKILY THREE FIREMEN SAW WHAT HAPPENED AND DRIVE DOWN TO HELP PUSH MY CAR INTO A CULDESAC. WAITED 90 MIN FOR A TOW TO THE DEALER AND NOW STUCK WITH PAYING FOR A RENTAL. I PAID FOR AN EXTENDED WARRANTY AND WILL BE VERY UPSET IF THIS ISN'T COVERED! VERY DANGEROUS AND I DON'T KNOW THAT I'LL FEEL SAFE DRIVING THIS CAR ANYMORE! A RECALL NEEDS TO BE ISSUED!!!!! *TR

WHEN DRIVING AT ANY SPEED AND UNEXPECTEDLY, THE CAR LOSES POWER AND THERE IS NO WARNING THIS IS GOING TO HAPPEN. I WAS THANKFULLY ON AN FM ROAD WHEN CAR LOST POWER - HAS HAPPENED DAILY AND THIS TIME GRANDKIDS IN THE CAR. HOWEVER, AM A SENIOR CITIZEN AND HAVE TO THINK QUICKLY TO GET OFF THE ROAD - THIS TIME THERE WAS NO SHOULDER AND HAD TO POKE TO A TURN AND DRIFT DOWN - I HAVE READ THIS HAS BEEN REPORTED TO FORD AND THEY SAY THE CAR STILL HAS POWER ENOUGH TO GET SAFELY OFF THE ROAD AND NOT A RISK??? SURELY THEY ARE KIDDING ME - THIS IS A HUGE RISK AND I BOUGHT THIS VEHICLE IN AUGUST 2013 AND IT IF OCT AND HAS BEEN HAPPENING FOR AWHILE - I DO NOT THINK I SHOULD PAY FOR A REPAIR AFTER READING HOW MANY MERCURYS ARE AFFECTED OBVIOUSLY WITH THE SAME EXACT PROBLEM - THE SAFETY RISK IS GETTING REAR-ENDED BECAUSE WHEN IT HAPPENS TRAFFIC IS RIGHT BEHIND YOU *TR

AFTER COMING TO A STOP AND TURNED THE CORNER, THERE WAS NO POWER. PULLED OVER AND SHUT THE CAR OFF AND WAITED A FEW MINUTES AND RESTARTED. THE WRENCH LIGHT THAT WAS ON, SHUT OFF ONCE THE CAR STARTED UP. TOOK IT INTO THE DEALER. THEY COULD FIND NOTHING WRONG AFTER A DIAGNOSTIC TEST. DO NOT FEEL SECURE IN DRIVING AS WONDER WHEN THIS WILL HAPPEN AGAIN. *TR

PASSING ANOTHER VEHICLE WHEN MY CAR SUDDENLY STALLED. IF IT WASN'T FOR THE QUICK THINKING OF THE CAR I WAS PASSING, WHO SPED UP, I WOULD HAVE NOT HAD TIME TO PULL BACK INTO MY LANE IN TIME TO AVOID A COLLISION WITH AN ONCOMING CAR. I HAD TO PULL OFF THE ROAD AND PUT THE CAR IN PARK AND RESTART IT. IT RAN FINE AFTER THAT. UNFORTUNATELY, THIS STALLING AND ROUGH RUNNING HAS HAPPENED ON SEVERAL OCCASIONS. FROM WHAT I HAVE READ, IT LOOKS TO BE A PROBLEM WITH THE THROTTLE BODY. AS YOU CAN SEE, THIS CAN BE VERY DANGEROUS WHEN IT HAPPENS AT THE WRONG TIME. I NEVER KNOW WHEN IT WILL HAPPEN AS THERE IS NO WARNING. *TR

WHILE DRIVING THE WRENCH INDICATOR CAME ON. THE ENGINE WAS STILL RUNNING BUT THE GAS PEDAL DIDN'T CHANGE THE RPMS. COASTED TO THE SHOULDER AND TURNED THE CAR OFF AND BACK ON. RESTARTED NORMALLY. THE CAR DID THIS SIX TIMES IN TWO WEEKS. REPLACED THE FUEL INJECTOR THROTTLE BODY AND THE PROBLEM HAS NOT RETURNED. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. ON MULTIPLE OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A GRINDING NOISE IN THE STEERING WHEEL. ALSO, THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DUTRO FORD (132 S 5TH ST, ZANESVILLE, OH 43701, (740) 452-6334) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

IT SOUNDS LIKE THE ELECTRONIC THROTTLE BODY PROBLEM THAT OTHERS ARE HAVING. THIS HAS NOW HAPPENED 6 TIMES (3 IN EXCESS OF 60 MPH). WHILE DRIVING THE ENGINE CLUNKS, THE CHECK ENGINE WRENCH LIGHT COMES ON, LOOSE ALL ACCELERATION POWER, AND THE ENGINE IS VERY SPUTTER. AFTER PULLING/COASTING OFF THE ROAD, TURN THE CAR OFF, WAIT, AND THEN IT STARTS RIGHT UP WITHOUT PROBLEM. *TR

WHILE DRIVING ON A FREEWAY (MIDDLE LANE) AT ~ 50 MPH THE "WRENCH" LIGHT CANE ON AND THE VEHICLE SLOWED TO 20MPH. VERY UNSAFE. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,708. ..UPDATED 12-26-13 *BF THE VEHICLE STALLED AND WAS RE-STARTED MULTIPLE TIMES. THE VEHICLE WAS FIXED AT A COST OF $455.50. UPDATED 12/30/13

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE SHOOK WITH A JERKING MOTION AND SHUT OFF. THE WRENCH WARNING ICON AND THE CHECK ENGINE LIGHT SIMULTANEOUSLY ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE RESTARTED WITHIN A MINUTE BUT OPERATED FOR AN UNPREDICTABLE TIME AND DISTANCE. THE CONTACT CLEANED THE THROTTLE BODY AND STARTED THE ENGINE BUT IT SHUT OFF AGAIN. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 45,000. UPDATED 11/5/13*CN THE CONSUMER PURCHASED THE PART, AND INSTALLED IT HIMSELF. UPDATED 11/12/13

DRIVING DOWN RURAL HIGHWAY TRAVELING AT 58MPH AND SUDDENLY LOST ALL POWER AND CAR STARTED BUCKING. ABLE TO PULL OFF AND COAST TO STOP. ROUGH IDLING. WRENCH LIGHT CAME ON WHEN THIS HAPPENED. TURNED OFF CAR AND RESTARTED 5 MIN LATER. WRENCH LIGHT WENT OUT. PROCEED TO DRIVE AND APPROACHED 58 AGAIN INCIDENT HAPPENED AGAIN. SAME SYMPTOMS BUT NOW ENGINE LIGHT CAME ON. TURNED OFF CAR AND WAITED OVER 15 MIN. TO RESTART. RESTARTED AND WRENCH LIGHT WENT OUT BUT ENGINE LIGHT REMAINED ON. ABLE TO DRIVE HOME ON SHOULDERS AT SPEEDS NOT ABOVE 40 MPH. CALLED DEALERSHIP AND NOT COVERED UNDER DRIVETRAIN/EMISSIONS STANDARD MANUFACTURES WARRANTY. NEED TO DIAGNOSE IT IN SHOP AT LABOR RATES. NO MONEY. *TR

I WAS DRIVING ON A LOCAL ROAD. SUDDENLY THE CAR LOST POWER AND THE WRENCH LIGHT WAS ON. IT COULD ONLY GO VERY SLOWLY BEFORE I PARKED IT ON THE ROADSIDE. I WAITED FOR SEVERAL MINUTES AND STARTED THE ENGINE, THEN EVERYTHING SEEMED JUST FINE AND THE WRENCH LIGHT WENT OFF. AFTER THE TRIP I TRIED TO CONNECT OBDII CODE READER BUT CANNOT GET ANY ERROR CODE. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE THROTTLE BODY HAD CARBON BUILD UP INSIDE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

THE CAR LOST ALL ACCELERATION ON THE HIGHWAY. I WAS DRIVING 65 IN THE MIDDLE LANE AND HAD TO GET OVER TO THE SHOULDER WITH NO WAY TO ACCELERATE. THE WRENCH WARNING LIGHT APPEARED ON THE DASH. TURNED THE CAR OFF AND RESTARTED IT AND IT WORKED FINE FOR THREE DAYS. TOOK IT TO THE DEALERSHIP AND IT IS THE THROTTLE BODY GOING BAD. THIS COSTS $420.00 TO REPLACE. THIS IS A TERRIBLE HAZARD AS THE ONLY THING YOU CAN DO IS HOPE TO COAST TO THE SHOULDER OF THE ROAD SAFELY. *TR

I WAS ROLLING UP TO A RED LIGHT. THE TRAFFIC LIGHT TURN GREEN, I STEPPED ON THE GAS PEDAL AND THERE WAS NO RESPONSE I TURNED AND COASTED INTO A STORE PARKING LOT. THE ENGINE KEPT ON RUNNING AT A VERY LOW RPM. IT WAS IDLING. I JUST SPENT &300 ON A NEW THROTTLE BODY AND MOTOR ASSEMBLY. *TR

I WAS DRIVING APPROX 60 MPH ON A HIGHWAY. MY CAR "JERKED" FORWARD ONCE, AND I COMPLETELY LOST THE ABILITY TO ACCELERATE. AFTER MOVING TO THE SHOULDER OF THE ROAD, MY CAR WAS SHAKING AND DIFFICULT TO PUT IN PARK DUE TO THE SHAKING. CAR WOULD START UP AGAIN, BUT DID NOT HAVE THE ABILITY TO ACCELERATE EXCEPT IN LOW DRIVE. WOULD NOT ACCELERATE EXCEPT IN LOW. HAD TO TOWED TO THE DEALERSHIP, WHERE THE THROTTLE BODY NEEDED REPLACED AND KAM RESET. THIS IS A 2010 CAR, FAIRLY NEW. *TR

DRIVING FREEWAY AT 77 MPH WHEN VEHICLE SUDDENLY STARTED SLOWING DOWN. MANAGED TO GET CAR OVER TO SHOULDER OF ROAD AND TRIED TO GET OFF RAMP BUT WOULDN'T MAKE IT. NO LIGHTS CAME ON AND FELT LIKE IT WAS STILL RUNNING AT IDLE. STEPPED ON GAS BUT WOULDN'T ACCELERATE IN DRIVE OR PARK. SHUT VEHICLE OFF AND STARTED TWICE BEFORE I COULD GET RESPONSE FROM STEPPING ON GAS. THEN TOOK OFF LIKE NOTHING WRONG. VERY DANGEROUS AND LUCKY TRAFFIC WAS LIGHT. HAD ONE OTHER INCIDENT WITH CAR DOING SAME THING BUT WAS SITTING AT TRAFFIC LIGHT. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE PROPERLY AND THE MIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 31,875.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED WITHOUT MANUAL FORCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE THROTTLE POSITIONING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

WHEN THE HEADLIGHTS ARE ON THE BRAKE LIGHTS DO NOT WORK. WHEN THE HEADLIGHTS ARE OFF THE BRAKE LIGHTS WORK. WHEN YOU TURN ON THE HEADLIGHTS THE BRAKE LIGHTS GO ON. THE MIDDLE BRAKE LIGHT IN THE REAR WINDOW DOES WORK. TOOK CAR TO FORD DEALER, $149. FOR DIAGNOSIS. DEALER SPOKE WITH FORD AND THEY ARE WILLING TO MAKE REPAIR AT A COST OF $100. RATHER THEN $1000. WHICH IS WHAT IT WOULD COST IF FORD DID NOT PAY FOR REPAIR. I NOTICED THAT OTHERS HAD THE SAME PROBLEM. NOW I AM WORRIED THAT SOMETHING ELSE MAY GO WRONG WITH THE ELECTRICAL SYSTEM. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE SIMULTANEOUSLY SHOOK, JERKED AND DECELERATED TO 5 MPH AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 66,000. THE VIN WAS NOT AVAILABLE.

IT HAS HAPPENED MANY TIMES SINCE THE FIRST TIME, BUT I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 50 MPH AND THE ORANGE WRENCH LIGHT CAME ON AND I COULD NOT GET MY GAS PEDAL TO DO ANYTHING. I PULLED OVER, SHUT THE CAR OFF AND RESTARTED IT AND IT WAS FINE FOR A COUPLE OF DAYS WITH NO INCIDENTS. THEN IT DID IT ABOUT A WEEK LATER, SEVERAL TIMES IN A ROW GOING DOWN THE INTERSTATE. IT SEEMS TO START UP OK AFTER I SHUT IT DOWN, BUT VERY UNSAFE TO BE DRIVING DOWN THE INTERSTATE AT 70 MPH AND THEN HAVE NO POWER AND HAVE TO PULL OFF. MY ENGINE LIGHT TURNS ON AFTER THIS HAPPENS A COUPLE OF TIMES AND THEN WILL SHUT OFF AFTER A COUPLE TIMES OF DRIVING. *TR

WHILE DRIVING DOWN THE HIGHWAY EXPERIENCED A TOTAL LOSS OF ACCELERATION. CAR STILL MAINTAINED AN IDLE BUT NO MATTER HOW MANY TIMES I PRESSED THE PEDAL TO THE FLOOR IT WOULD NOT RECOGNIZE ME DOING SO. (KIND OF LIKE AND OLDER VEHICLE WITH A CABLE JUST BREAKING). FORTUNATELY IT DID NOT EFFECT STEERING OR BRAKING BUT IT WAS QUITE CHALLENGING TO GET TO THE SIDE OF THE ROAD. IF I SHUT OF VEHICLE AND RESTARTED GAS PEDAL WORKS FINE AGAIN. I IMMEDIATELY CONTACTED A MASTER FORD TECH THAT I KNOW PERSONALLY AND HE INFORMED ME THAT MORE THAN LIKELY IT WAS THE ELECTRONIC THROTTLE BODY THAT THERE HAS BEEN MANY COMPLAINTS AND REPLACEMENTS DONE ON THAT PARTICULAR ENGINE RECENTLY IN THEIR SHOP. DUE TO THE LACK OF FUNDS I CONTINUED DRIVING THE VEHICLE AND HAVE EXPERIENCED THE SAME PROBLEM A MINIMUM OF 8 TIMES IN 3 WEEKS. I NO LONGER WILL ALLOW MY WIFE TO DRIVE CAR UNTIL I CAN REPAIR. *TR

MY 2010 MERCURY MILAN PREMIER STALLED - CHECK ENGINE CAME ON - I WAS UNABLE TO MOVE FORWARD AS IT SEEMED IT WAS TRYING TO MOVE FORWARD BUT WOULD NOT - HAD THE CODE CHECKED AND IT WAS P2112 - THROTTLE ACTUATOR-CONTROL SYSTEM - STUCK CLOSED PERMANENT WAS THE MESSAGE FOR THIS CODE - WAS NOT EXPECTING THIS AT ALL - WAS DRIVING PERFECT AND THIS HAPPENED SUDDENLY - MY CONCERN IS HAD THIS HAPPENED ON AN INTERSTATE HIGHWAY - WHAT WOULD I HAVE DONE? FROM WHAT I READ THIS IS VERY DANGEROUS - AND IS THERE A RECALL FOR THIS SAFETY CONCERN? *JS

WRENCH ICON APPEARS AND ENGINE RPM DROPS AND VEHICLE SLOWS WHILE UNABLE TO ACCELERATE. ENGINE SURGES AT IDLE SLIGHTLY BELOW 1,000 RPM. IF VEHICLE IS SHUTOFF AND THEN RESTARTED IT WILL OPERATE FOR AN UNPREDICTABLE TIME/DISTANCE. VERY DANGEROUS TO DRIVE DUE TO UNPREDICTABILITY. VEHICLE HAS BEEN DRIVEN APPROXIMATELY 140 MILES SINCE FIRST SHUTOFF AND HAS SHUT OFF NUMEROUS TIME SINCE. ON 9/27/13 IT SHUTOFF FOUR TIMES IN 12 MILES. WIFE IS TERRIFIED TO OPERATE THIS CAR. VEHICLE WILL REMAIN PARKED BECAUSE OF POTENTIAL LIFE-THREATENING SAFETY HAZARD. HOPEFULLY A RECALL FOR THIS WILL OCCUR. *TR