2002 Mercury Sable Complaint Log

TL - THE CONTACT OWNS 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE LEAVING A PARKING SPACE THE SPRING COIL BROKE AND PUNCTURED THE TIRE. THE VEHICLE WAS TOWED INTO A LOCAL SHOP AND ITS BEING REPAIRED. THE FAILURE AND CURRENT MILEAGE IS 62,000. PM

AS I WAS BEGINNING TO BACK MY CAR OUT OF MY DRIVEWAY, THE LEFT, FRONT SUSPENSION COIL SPRING BROKE, RUPTURED THE TIRE, AND PUT A 4-8" GASH INTO THE BACK OF TIRE. I HAD TO HAVE THE CAR TOWED TO A DEALER FOR REPAIR. THE DEALER'S RECOMMENDATION WAS TO REPLACE THE COIL SPRINGS ON BOTH SIDES, AS THIS WAS THE RECOMMENDATION FROM A RECALL OF EARLIER MODELS WITH THE SAME PROBLEM. AFTER THE REPAIRS WERE MADE, I HAD TO BRING THE VEHICLE TO A TIRE DEALER FOR A REPLACEMENT TIRE. THIS ALSO INVOLVED HAVING TO GET AN ALIGNMENT. FORTUNATELY, THIS INCIDENT OCCURRED IN MY DRIVEWAY - WE WERE ABOUT TO LEAVE AND WOULD HAVE BEEN ON A HIGHWAY IN A MATTER OF MINUTES. NO INJURIES, BUT THIS COULD HAVE BEEN CATASTROPHIC. *TR

WHILE BACKING OUT OF A DRIVEWAY THE FRONT RIGHT COIL SPRING FRACTURED AND TORE A 1FOOT LONG HOLE ON THE INSIDE WALL OF THE TIRE. THE CAR WAS TOWED TO A REPAIR FACILITY, WHERE BESIDE THE FRONT RIGHT COIL SPRING AND TIRE REPLACEMENT, I HAD BOTH FRONT STRUT ASSEMBLIES REPLACED ON EACH SIDE. I HAVE THE SPRING AND TIRE. EVIDENCE OF CORROSION ON SPRING, MILEAGE 101000. I CONTACTED FORD AND THEY TOLD ME THERE WAS NO RECALL AND THEY COULDN'T DO ANYTHING ABOUT IT. I SUBSEQUENTLY FOUND OUT THAT THE 2001S WERE RECALLED FOR THE SAME PROBLEM, AND THE SOLUTION WAS TO INSTALL A SPRING SHIELD. FORD DID NOT TELL ME ANYTHING ABOUT IT. I AM APPALLED THAT THE PROBLEM WAS RECOGNIZED IN 01 AND WAS NOT RECTIFIED BY 02, AND THAT I WAS NOT TOLD ANYTHING ABOUT A PREVENTABLE SPRING SHIELD ON THE 01S. WHY SHOULD I HAVE TO PAY FOR SOMETHING OR WORRY ABOUT A POTENTIALLY LIFE THREATENING SITUATION, FOR WHICH FORD APPEARS TO BE FULLY AWARE OF. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT BOTH REAR COIL SPRINGS BROKE AND PUNCTURED THE REAR DRIVER AND PASSENGER TIRES. A LOCAL MECHANIC REPLACED THE REAR COIL SPRINGS, THE TIRES AND THE BRAKES AT THE OWNERS EXPENSE FOR $2000. THE CONTACT HAS NOT NOTIFIED THE MANUFACTURER OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 89,000.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED AS HE WAS DRIVING THE FRONT PASSENGER COIL SPRINGS BROKE AND RIPPED THE TIRE OPENED. CONTACT HAD TO REPLACE THE TIRES WITH THE SPARE AND DROVE IT HOME. THE DEALER OR MANUFACTURER HAVE NOT BEEN CONTACTED IN REGARDS TO THE PROBLEM. THERE IS A DEFECT INVESTIGATION NHTSA# EA08018, COMPONENT : SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, OPENED SINCE AUGUST 28, 2008 AND IS STILL OPENED. VIN NUMBER IS UNKNOWN. THE FAILURE MILEAGE IS 102,000....MW

AUTOMATIC HEADLIGHTS RELAY SODDARD INTO BACKSIDE OF FUSE PANEL (GEM) WAS BAD LOCATION FOR A PERSON WITH NO EXPERIENCE TO FIX OR LOCATE MOST PEOPLE NEVER GOT IT FIXED BECAUSE OF NO EXPERIENCE AND AMOUNT OF MONEY TO HAVE AN ELECTRICAL MECHANIC TO FIX. I UNDERSTAND THERE WAS A FEW PEOPLE DID GET IT FIXED THROUGH A RECALL BUT I DIDN'T AND I NEVER GOT A RECALL FOR THIS IN THE MAIL. I WOULD LIKE FORD MOTOR COMPANY FIX THIS BECAUSE I WAS NEVER NOTIFIED OF THIS PROBLEM. MY CAR HAS HAD THIS PROBLEM FOR ABOUT 12 YEARS.

RIGHT FRONT SPRING BROKE, PUNCTURING THE TIRE. THANKFULLY, WE WERE JUST PULLING OUT OF THE GARAGE, NOT DRIVING ON THE EXPRESSWAY AT 70 MPH. *TR

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE ATTEMPTING TO DRIVE HE NOTICED THAT THE DRIVER-SIDE FRONT TIRE WAS FLAT. UPON FURTHER INSPECTION HE NOTICED THAT THE COIL SPRING HAD FRACTURED AND THEN PUNCTURED THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP IN WHICH THE TECHNICIAN STATED THAT BOTH FRONT COIL SPRINGS NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 70000.

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH IN THE DRIVEWAY AND HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. HE IMMEDIATELY SHUT THE ENGINE OFF AND OBSERVED THAT THE REAR DRIVER SIDE STRUT WAS BROKEN. THE VEHICLE IS IN THE PROCESS OF BEING TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THERE ARE PHOTOGRAPHS AVAILABLE OF THE DEFECTIVE COMPONENT. THE FAILURE AND CURRENT MILEAGES WERE 125,000.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 3 MPH IN REVERSE OUT OF HIS DRIVEWAY, HE HEARD A LOUD BANGING NOISE. UPON FURTHER INVESTIGATION, HE OBSERVED THAT THE COIL SPRINGS HAD FRACTURED AND PIERCED ONE OF THE TIRES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS 93,000.

THIS COMPLAINT MAY BE RELATIVE TO NHTSA ACTION NUMBER EA08018. THIS IS IN REGARDS TO MY 2002 MERCURY SABLE. ON 8-27-09 I WAS DRIVING AT A SLOW SPEED ON A RESIDENTIAL STREET WHEN I HEARD AND FELT A LOUD POP FOLLOWED BY A FRICTION GRINDING AND BEFORE I COULD SLOW TO A STOP, MY REAR TIRE BLEW. BOTH REAR COIL SPRINGS HAD BROKEN WITH ONE OF THE SPRINGS PIERCING A TIRE. REPLACEMENT OF THE REAR ASSEMBLIES AND TIRE COST ME APPROXIMATELY $1200. I FEEL THAT IF I WAS GOING AT A HIGHER RATE OF SPEED, I WOULD HAVE BEEN IN A DANGEROUS ACCIDENT. I WAS HEADED TO THE EXPRESSWAY THAT DAY AND WAS GLAD I NEVER MADE IT TO A HIGH RATE OF SPEED. TODAY ON 1-3-2010, I WAS BACKING MY CAR FROM A GARAGE WHEN I HEARD THE LOUD POP AGAIN FOLLOWED BY THE HISSING OF MY RIGHT FRONT TIRE. THIS TIME THE RIGHT FRONT COIL SPRING CRACKED AND PIERCED MY TIRE. AFFORDING TO FIX THIS DEFECT IS ONE HEADACHE. I AM LOOKING AT TOW AND REPAIR FEES. WORRYING WHEN THE FINAL COIL WILL BREAK CONCERNS ME MORE, AS I DRIVE THE HIGHWAY ALOT. THIS DEFECT SHOULD BE RECALLED. AS OF THE TIME OF THIS COMPLAINT, MY VEHICLE HAS YET TO BE REPAIRED, AND I WILL SAVE THE OLD PARTS FOR EXAMINATION IF REQUESTED. I DO LIVE IN A "SALT BELT STATE", ILLINOIS, BUT MY CAR IS GARAGE KEPT. IT ONLY HAS 56,000 MILES ON IT. I HAVE OWNED THIS VEHICLE SINCE 2004 AND NOT ONLY HAS IT BEEN GARAGE KEPT, BUT NEVER USED TO HAUL HEAVY LOADS OR ANYTHING TO COMPROMISE THE COIL SPRINGS. THEY JUST SNAP AND TEAR UP YOUR TIRES. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE WHICH WAS PURCHASED IN 2006. HE STATED THAT THE FRONT DRIVER'S SIDE COIL SPRING BROKE ON THE VEHICLE WHILE IN THE REVERSE POSITION AT A SPEED OF LESS THAN 5 MPH. THE SHARP END OF THE COIL SPRING PUNCTURED THE TIRE AND FLATTENED IT. THE MANUFACTURER WAS NOTIFIED AND ALTHOUGH THERE WERE NO RECALLS AN ENGINEERING ANALYSIS (NHTSA ACTION NUMBER : EA08018) WAS OPENED TO ASSESS THE FREQUENCY, SCOPE AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 77,000. THE VIN WAS NOT AVAILABLE. UPDATED 10/5/09 *CN UPDATED 10/07/09*JB

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE BACKING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE FRONT DRIVER'S SIDE TIRE FLATTENED. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE COIL SPRING PUNCTURED THE TIRE. THE CURRENT AND FAILURE MILEAGES WERE 55,900.

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 10 MPH, THE FRONT DRIVER'S SIDE COIL SPRING FAILED AND PUNCTURED THE FRONT TIRE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE COIL SPRING FAILED. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE ESTIMATED REPAIR COST HAS NOT BEEN DISCLOSED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 45,000.

WHEN HAVING TO MAKE AN EMERGENCY STOP YOU BETTER PRAY, THIS IS ONE OF THE WORST CARS I HAVE EVER DRIVEN FOR HAVING TO MAKE A PANIC STOP. I HAVE HAD THIS PROBLEM CHECKED BY THE DEALER ONLY TO SAY THERE IS NO PROBLEM WELL, YES THERE IS IF I AM ONLY ONE OF 50 OTHER PEOPLE WHO SEEMS TO HAVE THE SAME PROBLEM. WHAT HAPPENED TO SAFETY FOR THE PEOPLE? *TR

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DESCENDING A HILL AT UNKNOWN SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED AND THE CONTACT CRASHED INTO A FENCE. THERE WERE NO INJURIES AND NO POLICE REPORT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE THROTTLE CABLE HAD FAILED. THE VEHICLE WAS REPAIRED. THE DEALER WAS CONTACTED ABOUT THE FAILURE. UPDATED 11/12/13*CN

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE BACKING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE FRONT DRIVER'S SIDE COIL SPRING FAILED. THE COIL SPRING CREATED A LOUD EXPLOSION AS IT PUNCTURED THE TIRE. THE TIRE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 90,000.

LEFT FRONT SPRING BROKE AND PUNCTURED LEFT FRONT TIRE. OCCURRED AS VEHICLE WAS BEING BACKED OUT OF DRIVEWAY AT LOW SPEED. VEHICLE WAS TOWED TO REPAIR SHOP. REPLACED BOTH FRONT STRUT SPRINGS, BOTH SWAY BAR LINKS, AND LEFT FRONT TIRE AT A COST OF $570. *TR

I HAVE A 2002 MERCURY SABLE THAT HAS ONLY 55,623 MILES ON IT. BOTH OF THE REAR SPRINGS BROKE. THE SPRING ON THE DRIVERS SIDE BROKE IN A WAY THAT IT PUNCTURED THE TIRE. THANKFULLY I HAPPENED TO BE BACKING OUT OF MY DRIVE WAY WHEN I HEARD THE NOISE OF THE SPRING RUBBING AND NOT ON THE HIGHWAY WHEN THE TIRE WAS PUNCTURED. I THINK THE SPRINGS SHOULD LAST LONGER THAN 55,000 MILES. I CONTACTED MY DEALER WHO SAID THIS WAS NOT COVERED UNDER ANY WARRANTY. I WAS ALSO TOLD BY THE DEALER THAT MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM. I CONTACTED FORD AND THEY WILL NOT COVER THIS REPAIR. I THINK THAT THIS COULD BE A VERY DANGEROUS FAILURE WHEN THE SPRING CAN BREAK IN A WAY THAT IT POPS THE TIRE SINCE PEOPLE COULD BE DRIVING AT HIGHWAY SPEEDS. FORD SHOULD BE RECALLING THIS VEHICLE AND REPLACING THESE SPRINGS. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A LOUD BANG. UPON FURTHER INSPECTION, HE NOTICED THAT THE DRIVER'S SIDE FRONT END COLLAPSED TO THE GROUND. HE STARTED THE VEHICLE AND HEARD A LOUD SOUND COMING FROM THE ENGINE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE TIRE WAS FLAT AND THAT SOMETHING HANGING FROM THE ENGINE SLICED THE TIRE. HE WAS UNABLE TO OPEN THE HOOD BECAUSE THE HOOD CABLE WAS DAMAGED DURING THE FAILURE. THE CONTACT IS IN THE PROCESS OF TOWING THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION AND NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 55,500.

2002 MERCURY SABLE THE FRONT SPRING BROKE AND PUNCTURED THE FRONT TIRE. THE SPRING CRACKED IN HALF. *TR

RECALL ELECTRICAL INSIDE LIGHTING. DISC PLAYER SHORTENING OUT, BRAKE LIGHT SWITCH COMING ON. THIS HAS BEEN REPAIRED TWICE WHAT CAN BE DONE TO CORRECT THE PROBLEM? *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE AT A STOP LIGHT, THE VEHICLE BEGAN MOVING FORWARD WHILE THE CONTACT'S FOOT WAS DEPRESSING THE BRAKE PEDAL. THE VEHICLE BEGAN TO ACCELERATE AND WAS TAKEN TO THE DEALER, BUT THEY COULD NOT FIND ANY FAILURES. THE VEHICLE HAS BEEN TO THE DEALER APPROXIMATELY THREE TIMES FOR THE SAME FAILURE. THE CONTACT BELIEVES THAT THE BRAKES MAY NOT BE THE CAUSE OF THE FAILURE. THE VEHICLE WILL BE TAKEN TO THE DEALER ON JUNE 4, 2009 FOR ANOTHER DIAGNOSIS. THE FAILURE MILEAGE WAS 38,500 AND CURRENT MILEAGE WAS 39,000. UPDATED 07/24/09. *LJ

WHILE BACKING-UP MY 2002 MERCURY SABLE, THE DRIVERS SIDE FRONT COIL SPRING SNAPPED AND PUNCTURED THE FRONT TIRE. *TR

2002 MERCURY SABLE LS. CONSUMER STATES PROBLEMS WITH FUEL INJECTOR AND DAMAGED VALVE *TGW THE CONSUMER STATED WHEN THE CHECK ENGINE LIGHT ILLUMINATED, THE VEHICLE DEVELOPED AN ENGINE MISS. THE PROBLEM WAS DIAGNOSED AS A FAULTY #5 FUEL INJECTOR. CODES PO305 AND PO316. THE COST OF THE REPAIR WAS $800 PLUS DOLLARS. WHEN THE CONSUMER RETRIEVED THE VEHICLE, HE WAS INFORMED THERE WAS SOME CARBON DEPOSITS PRESENT AND THE VEHICLE MIGHT RUN A LITTLE ROUGH UNTIL THE CARBON BURNED OFF. ONE WEEK LATER, THE CHECK ENGINE LIGHT ILLUMINATED AGAIN. IT WAS THE SAME TWO CODES FROM A PREVIOUS REPAIR. THE DEALER INFORMED THE CONSUMER OF A DAMAGED VALVE AND THE COST WOULD BE ANYWHERE FROM $1600-$2000. THE CONSUMER FILED A COMPLAINT WITH THE ATTORNEY GENERALS OFFICE AND WAS REFUNDED HIS MONEY FROM THE PREVIOUS REPAIR. *JB THE CONSUMER STATED THE PROBLEM WITH HIS VEHICLE REMAINS UNRESOLVED. THE ENGINE HAS AN INTERNAL DEFECT. UPDATED 10/17/11*JB

I HAVE A 2002 MERCURY SABLE. THE FRONT SPRINGS BROKE AND RUINED A TIRE. I KNOW THIS IS A KNOWN DEFECT FOR FORD CO. WHY IS 2001 SABLE SPRINGS COVERED BUT NOT A 2002. I AM GLAD I WAS IN A PARKING LOT GOING SLOW INSTEAD OF 65 MPH ON THE THRUWAY, I MIGHT HAVE BEEN KILLED AND MY FAMILY TOO. FORD CO TOLD ME THAT THIS YEAR IS NOT COVERED ON THEIR RECALL. I THINK IT IS A BIG SAFETY ISSUE AND THEY SHOULD BE FORCED TO CORRECT THEIR DEFECTIVE SPRINGS. *TR

I DRIVE A 2002 MERCURY SABLE. I WAS TURNING LEFT INTO A GAS STATION DRIVEWAY AND I HEARD A LOUD METAL SOUND, AS LOUD AS A GUNSHOT. I GOT OUT OF THE CAR AND LOOKED UNDERNEATH AND ALL AROUND THE AREA ADJACENT TO THE CAR BUT I COULD NOT SEE ANYTHING. I WAS ABLE TO DRIVE THE CAR TO A REPAIR SHOP WITHOUT INCIDENT, BUT EVERY TIME I WENT OVER THE SLIGHTBEST BUMP, THE CAR SOUNDED LIKE IT WAS GOING TO FALL APART (LOTS OF METAL SCRAPING NOISES). THE REPAIR SHOP SAID THAT MY FRONT COIL SPRINGS HAD BROKEN AND THAT I WAS LUCKY THAT THE SPRING HAD NOT PUNCTURED MY TIRE. THE MECHANIC CALLED FORD TO CHECK ON A RECALL FOR THE SPRINGS BECAUSE HE SAID THAT THIS WAS A VERY COMMON PROBLEM FOR FORD/MERCURY CARS. FORD INFORMED HIM THAT MY CAR WAS NOT INCLUDED IN THE RECALL. I WENT AHEAD WITH THE REPAIR WHICH WAS A COMPLICATED MESS BECAUSE OF TWISTING, RUST, ETC. MY BILL WAS CLOSE TO $900.00. I WAS JUST THANKFUL THAT NO ONE IN MY FAMILY WAS INJURED AS A RESULT OF THIS FAULTY EQUIPMENT. AS STATED IN MANY OF THE COMPLAINT FORUMS RELATING TO THIS SPRING PROBLEM, I AGREE THAT FORD IS JUST WAITING UNTIL THERE ARE DEATHS INVOLVED WITH THIS PROBLEM BEFORE THEY WILL TAKE ANY ACTION. JUST ANOTHER EXAMPLE OF WHAT IS WRONG WITH THE AMERICAN AUTOMOBILE INDUSTRY. I OWNED A SAAB FOR 18 YEARS UNTIL MY HUSBAND TOTALED IT. I OWNED A TOYOTA BEFORE THAT. THIS MERCURY WAS FORCED UPON ME BECAUSE OF MY ECONOMIC CONDITION AT THE TIME. I WILL NEVER OWN ANOTHER FORD/MERCURY VEHICLE AGAIN. JUST AN ADDED NOTE: MY HUSBAND JUST FOUND OUT YESTERDAY THAT HIS REAR COIL SPRINGS ON HIS 2001 FORD TAURUS ARE BROKEN. I AM ANXIOUS TO SEE IF FORD WILL TAKE RESPONSIBILITY FOR THIS SPRING FAILURE. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE THE VEHICLE WAS UNDERGOING A STATE INSPECTION, THE CONTACT WAS INFORMED THAT THE REAR COIL SPRINGS FAILED. HE HEARD A RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CONFIRMED THE REAR COIL SPRING FAILURE. THE COIL SPRINGS, STABILIZER MOUNTS, AND TWO STABILIZERS WERE REPLACED AT THE COST OF $1,198. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 73,000 AND CURRENT MILEAGE WAS 73,010. UPDATED 04-14-09 *BF UPDATED 04/16/09.*JB

PULLING BACKWARDS OUT OF THE DRIVEWAY A SUDDEN BANG OCCURRED AND THE FRONT LEFT END OF MY VEHICLE DROPPED. I PUT THE VEHICLE IN PARK AND CHECKED THE FRONT LEFT TIRE AND IT WAS COMPLETELY FLAT AND THE BOTTOM OF THE VEHICLE WAS NEARLY TOUCHING THE DRIVEWAY. I JACKED IT UP AND TOOK OFF THE TIRE AND THE 1ST COIL OF THE SPRING WAS SHEARED OFF AND TORE THE INSIDE SIDEWALL TREAD WITH 8" LENGTH TEAR. I ALSO NOTICED THAT THE SWAY BAR LINK WAS DESTROYED. *TR

FRONT SPRING BROKE ON 2002 MERCURY SABLE WHILE DRIVING. *TR

02 MERCURY SABLE HAS BROKEN REAR SPRING THAT CAUSED THE TIRE TO EXPLODE. IT IS GOING TO COST $450.00 TO HAVE REPAIRED PLUS A NEW TIRE. AFTER READING NUMEROUS OTHER COMPLAINTS ABOUT THE SAME, I AM AFRAID THIS MAY ALSO HAPPEN ON THE FRONT END. THE CARE ONLY HAS 70,000 MILES AND THERE IS NO SIGN ON RUST. *TR

WHEN BACKING MY CAR OUT OF THE GARAGE I HEARD A GRINDING NOISE WHICH SOUNDED LIKE THE FRONT PADS WERE GRINDING ON THE ROTOR....I TRIED TAPPING THE BRAKES TO NO AVAIL..I DROVE ABOUT 1/4 MILE AND THE NOISE WAS CONTINUING...I STOPPED AND NOTICED THE TIRE WAS GOING FLAT...I CHGD THE TIRE AND PUT ON MY DONUT SPARE AND DROVE TO WORK ABOUT 4-5 MILES...AT LUNCHTIME I DROVE TO MY TIRE DEALER AND WAS GOING TO HAVE THE FLAT FIXED...WHEN THEY TOOK MY DONUT OFF THEY INFORMED ME MY LEFT-FRONT COIL SPRING BROKE AND HAD PUNCTURED MY TIRE....THEY SAID TO LEAVE DONUT ON UNTIL I COULD GET BROKEN SPRING BROKE..THEY ALSO SAID TO CALL MY MERCURY DEALER BECAUSE THIS WAS SUCH A BIG PROBLEM THERE WAS A RECALL....I CALLED MY DEALER SOUTH HILLS LINC-MER IN SMCMURRAY, PENNA. AND GAVE THEM MY VIN # AND WAS TOLD MY CAR DIDN'T QUALIFY...2002 MERCURY SABLE LS...I THEN MADE AN APPT WITH MY BODY SHOP AND PAID &532.29 FOR NEW SPRINGS/STRUTS FOR THE FRONT END....THEY ALSO TOLD ME MY LEFT REAR SPRING IN PRESENTLY BROKE ALSO.. *TR

FRONT COIL BROKE OFF & CUT TIRE THERE WAS A RECALL ON 2000 & 2001 MODELS MINE IS A 2002 MERCURY SABLE THE RECALL WAS SABLE SUSPENSION FRONT SPRINGS COIL SPRINGS RECALL -ID #25630 WHAT IS ON THIS RECALL IS WHAT HAPPENED TO MY CAR FORD MOTOR CO. SAID IT WILL NOT COVER THIS RECALL IT IS THE SAME PROBLEM AS 2000&2001 THIS IS A SAFETY PROBLEM THAT SHOULD BE ADDRESSED. *TR

I AM THE OWNER OF A 2002 MERCURY SABLE. WHILE TRAVELING ON THE MASS PIKE , THERE WAS A GRINDING NOISE COMING FROM UNDERNEATH, AND IMMEDIATELY AFTER A BURNING SMELL. THE DRIVERS SIDE TIRE BLEW OUT. WE MANAGED TO THE GET THE SPARE TIRE ON AND GET TO A REPAIR SHOP. WE WERE TOLD THE FRONT COIL BROKE PUNCTURING THE TIRE, AND ALSO DAMAGING THE SWAY BAR LINK. THE REAR COIL ALSO WAS ALSO BROKEN AND NEEDED TO BE REPLACED, AT A TOTAL COST OF $1005.00. WHEN THIS INCIDENT TOOK PLACE THE MILEAGE WAS JUST OVER 77,000 MILES.THIS IS A VERY SERIOUS PROBLEM , THAT COULD HAVE RESULTED IN VERY SERIOUS INJURIES. AS A RESULT OF THIS INCIDENT, I AM NOT VERY CONFIDENT IN DRIVING MY OWN CAR. BOTH THE DEALERSHIP AND FORD ASSURED ME THAT THIS WAS NOT PART OF A RECALL. *TR

WAS BACKING OUT OF THE GARAGE AND A LOUD EXPLOSION TYPE OF NOISE WAS HEARD AND THE LEFT FRONT DRIVERS SIDE OF THE CAR WAS SITTING ON THE CONCRETE AND THE LEFT FRONT TIRE WAS BLOWN OUT. I WAS NOT EVEN ABLE TO DRIVE THE CAR AFTER APPLYING THE SPARE DONUT. GOT THE FRONT SPRING COIL AND TIRE REPAIRED FOR $480.00 I CALLED LIBERTY FORD (VERMILION, OHIO) DEALERSHIP AND WAS TOLD THAT THERE WAS NOT ANY RECALLS. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT SUSPENSION COIL SPRING FRACTURED AND PUNCTURED THE TIRE. THERE WAS NO CRASH OR INJURIES. THE CONTACT CALLED AAA AND THE DEALER AND WAS INFORMED OF ALL THE DEFECTS WITH HER VEHICLE. THERE IS A NHTSA ACTION ID NUMBER EA08018 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS), BUT THE INVESTIGATION IS STILL OPEN. THE REPAIR AND PURCHASE COST FOR A NEW TIRE IS $150 PLUS THE COST OF THE COIL SPRINGS. THE CONTACT ALSO WROTE A COMPLAINT LETTER TO THE FORD MANUFACTURER AND WAS INFORMED TO PAY FOR THE REPAIR ON HER OWN. THE FAILURE MILEAGE WAS 85,741.

I PULLED OUT OF A PARKING SPACE IN MY 2002 MERCURY SABLE, HEARD A LOUD BANG AND GOT OUT TO LOOK AROUND THE CAR, AT THE TIRES AND UNDER THE CAR. NOT SEEING ANYTHING WRONG I CONTINUED TO DRIVE, HEARD GRINDING NOISES AND SMELLED A BURNING SMELL. EVENTUALLY MY FRONT TIRE WENT COMPLETELY FLAT AND I MADE IT HOME. MY HUSBAND TOOK THE TIRE OFF, IT WAS COMPLETELY CUT AROUND THE INNER SIDE AND THE COIL SPRING HAD BROKEN. THE MERCURY DEALER SAID THERE WAS A RECALL BUT NOT ON MY 2002 MERCURY SABLE. ONE AUTO REPAIR PERSON TOLD ME THIS WAS A COMMON PROBLEM WITH FORDS AND MERCURY CARS. MY HUSBAND WILL TRY TO REPLACE THE SPRINGS AND WE NOW NEED A NEW TIRE AND POSSIBLY STRUTS. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER'S SIDE TIRE BLEW OUT AND CAUSED THE VEHICLE TO DRIFT TO THE SIDE OF THE ROAD. UPON FURTHER INSPECTION, HE NOTICED THAT THE FRONT COIL SPRING FRACTURED AND PUNCTURED A HOLE THROUGH THE TIRE. THE MANUFACTURER WAS UNABLE TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

HAD A CATASTROPHIC BLOWOUT ON REAR TIRE. THIS WAS CAUSED BY THE FAILURE OF THE COIL SPRING ON THE LEFT STRUT. I WAS ABLE TO GET HOME AND MY LOCAL MECHANIC REPLACED BOTH REAR STRUTS. THE COST WAS MORE THAN A WEEKS PAY. *TR

INVOLVED IN MVC. PASSENGER AIRBAG DEPLOYED ALTHOUGH NO PASSENGER IN VEHICLE. DRIVERS SIDE AIR BAG DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE CHANGING THE FRONT PASSENGER SIDE TIRE, THE CONTACT DID NOT REALIZE THAT THE COIL SPRING FAILED AND PUNCTURED THE TIRE. HE WAS ABLE TO REPLACE THE TIRE WITH A SPARE AND DROVE THE VEHICLE TO THE DEALER TO HAVE THE TIRE CHANGED. THE DEALER STATED THAT THE TWO FRONT COIL SPRINGS FAILED AND PUNCTURED THE TIRE. THE FRONT TIRE AND FRONT COIL SPRINGS WERE REPLACED AT THE COST OF $735. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND HE WOULD NOT BE REIMBURSED FOR THE REPAIR COSTS. THE FAILURE MILEAGE WAS 70,773 AND CURRENT MILEAGE WAS 70,793. UPDATED 01-26-09 *BF UPDATED 01/26/09.*JB

IN MID-DECEMBER 2008 I PURCHASED 4 NEW TIRES FOR MY 2002 MERCURY SABLE. ON DECEMBER 24, 2008 WHILE DRIVING HOME I HAD A CATASTROPHIC FAILURE OF MY REAR PASSENGER TIRE. WHEN THE TIRE WAS PULLED, IT WAS DETERMINED THAT THE REAR COIL SPRING HAD BROKEN, PUNCTURING THE TIRE. I FOUND THE FOLLOWING ON A WEBSITE: "THE OFFICE OF DEFECTS INVESTIGATION (ODI) HAS RECEIVED 355 COMPLAINTS FROM CONSUMERS RESIDING IN "SALT BELT" STATES THAT ALLEGE FRONT SUSPENSION COIL SPRING FRACTURE IN THE SUBJECT VEHICLES. (NOTE: FOR PURPOSES OF THIS INVESTIGATION, THE "SALT BELT" INCLUDES CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA AND WISCONSIN).APPROXIMATELY 72% OF THE COMPLAINANTS ALLEGE THE BROKEN COIL SPRING PUNCTURED THE ADJACENT TIRE . RESULTING IN LOSS OF INFLATION PRESSURE. ODI IS AWARE OF 3 ALLEGED CRASHES RELATED TO THE ALLEGED DEFECT RESULTING IN ONE PERSON INJURED.THE SUBJECT VEHICLES ARE SUBSTANTIALLY SIMILAR TO THOSE PREVIOUSLY INVESTIGATED BY ODI (PE02-080 AND PE04-044) AND RECALLED BY FORD (NHTSA RECALL NO. 04V-332).AN ENGINEERING ANALYSIS HAS BEEN OPENED TO ASSESS THE FREQUENCY, SCOPE AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT." I WOULD APPRECIATE IT IF SOMEONE COULD REVIEW THIS COMPLAINT. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE BACKING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. SHE IMMEDIATELY TURNED OFF THE ENGINE. SHE INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS FLAT AND THE STRUT SPRING WAS STICKING OUT OF THE TIRE. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 24,964. UPDATED 2/23/09 *CN UPDATED 02/25/09. *JB

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING ON A RESIDENTIAL ROAD AT 15 MPH, THE CONTACT SMELLED A STRANGE ODOR. WITHIN A SECOND, THE FRONT DRIVER'S SIDE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A PRIVATE MECHANIC INSPECTED THE VEHICLE AND DISCOVERED THAT THE COIL SPRING FAILED AND PUNCTURED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 112,000.

DRIVING ALONG AND TIRE BLEW OUT. COIL SPRING PUT HOLE IN TIRE PER MECHANIC. NEW TIRE,SPRING,ALIGNMENT-TOTAL BILL $439. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. SUDDENLY, THE TIRE FLATTENED. THE DRIVER ATTEMPTED TO PULL OVER TO THE SIDE OF THE ROAD AND SWERVED INTO A DITCH. THERE WERE NO DAMAGES OR INJURIES. THE VEHICLE WAS REMOVED FROM THE DITCH AND THE DRIVER'S SIDE FRONT TIRE WAS REPLACED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE WAS RELATED TO THE FRONT DRIVER'S SIDE SUSPENSION COIL SPRING. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED AT THE AUTHORIZED DEALER. THE FAILURE AND CURRENT MILEAGES WERE 95,000.

HAD NORMAL TIRE MAINTENANCE (ROTATION), WAS ADVISED BOTH REAR COIL SPRINGS ON MY 2002 MERCURY SABLE WERE BROKEN AND WOULD NEED REPLACEMENT. MECHANIC INDICATED THIS WAS A COMMON PROBLEM WITH THE 2002 SABLE AND TAURUS MODELS. WITH SPRING REPLACEMENT, ALSO HAD TO REPLACE THE SHOCKS/STRUTS AND CONTROL BARS TO THE ANTI SWAY. TOTAL PRICE OF REPAIRS WAS $624.00 SEARCHING ON THE INTERNET, FOUND THIS PROBLEM IS COMMON AMONG OTHER 2002 SABLE/TAURUS OWNERS. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. IN NOVEMBER OF 2008, WHILE DRIVING 10 MPH, THE REAR COIL SPRING FAILED AND PUNCTURED ONE OF THE REAR TIRES. THE VEHICLE WAS REPAIRED AT A TIRE DEALER. THERE WERE NO INJURIES. IN MARCH OF 2009, THE CONTACT BELIEVED THAT HE HAD A FLAT TIRE WHILE DRIVING. AAA ARRIVED AND INSPECTED THE VEHICLE. THE CONTACT WAS INFORMED THAT THE FRONT COIL SPRINGS FAILED AND CAUSED THE TIRE TO FLATTEN. THE DEALER STATED THAT THERE WERE NO RECALLS FOR HIS MODEL VEHICLE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 105,000 AND FAILURE MILEAGE WAS APPROXIMATELY 98,000.

I HAVEN'T HAD MY 2002 MERCURY SABLE FOR MORE THAN A YEAR A THE HEATER JUST SUDDENLY WENT OUT! I HAVE NO IDEA WHY BUT I HEARD THAT THERE WAS A RECALL ON THESE THING IS THAT TRUE I M STILL PAYING ON THIS CAR ALSO! *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE THE VEHICLE WAS AT A LOCAL REPAIR SHOP FOR MINOR MAINTENANCE, THE MECHANIC TEST DROVE THE VEHICLE AND THE FRONT COIL SPRINGS FAILED. THE FRONT PASSENGER SIDE TIRE BLEW OUT. THERE WAS NO CRASH AND THE DRIVER WAS UNINJURED. THE VEHICLE WAS TOWED BACK TO THE REPAIR SHOP AND THE MECHANIC STATED THAT THE COIL SPRINGS WERE FRACTURED DUE TO CORROSION. THE VEHICLE HAS NOT BEEN REPAIRED. THE MECHANIC ALSO INFORMED HIM OF NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE DEALER HAS NOT BEEN NOTIFIED. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 68,827.