2004 Mitsubishi Outlander Complaint Log

The contact owns a 2004 Mitsubishi Outlander. The contact stated that while driving at a slow speed, the front subframe detached. The contact stated that the driver’s side front wheel was pointing outwards. The contact received notification of NHTSA Campaign Number: 16V458000 (Suspension) however, the part to do the recall repair was not yet available. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 180,000. Parts distribution disconnect.

THE FRONT CONTROL ARM WHERE IT BOLTS TO THE K FRAME RUSTED AWAY COMPLETLY RESULTING IN THE FRONT DRIVERS TIRE TO COME OFF. WAS IN A GET IN GO PARKING LOT TURNING WHEN THIS HAPPENED LUCKLY NO ONE WAS HURT.

The entire undercarriage is rusted out, it was taken to Ricart near columbus ohio where they simply sprayed an anti rust coating over the existing rust. There is now rusted holes and the vehicle has spun out driving in straight due to control arm issues and whatever else. The vehicle is not believed to be road safe and needs to be addressed.

REAR SUBFRAME RUSTED THROUGH WHILE MOVING SLOWLY IN DRIVEWAY CAUSING THE DRIVER'S SIDE REAR WHEEL TO MISALIGN, MAKING THE CAR UNABLE TO MOVE. CAR WAS TOWED TO REPAIR SHOP WHERE REAR SUBFRAME WAS REPLACED.

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE'S SUBFRAME FRACTURED DUE TO RUST. THE VEHICLE WAS TAKEN TO DES MOINES MITSUBISHI (4475 MERLE HAY RD, DES MOINES, IA 50310, (515) 270-8100) FOR AN UNKNOWN RECALL REPAIR THAT INVOLVED EITHER REPLACING THE SUBFRAME OR APPLYING AN ANTI-CORROSION FLUID. THE CONTACT STATED THAT THE SUBFRAME WAS ALREADY RUSTED WHEN THE ANTI-CORROSION FLUID WAS APPLIED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE DISTRICT MANAGER WAS TO CALL THE CONTACT BACK. THE MANUFACTURER REMOVED THE ORIGINAL RECALL FROM THE CONTACT'S VIN AFTER THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 147,087.

I RECEIVED A SAFETY RECALL REGARDING THE FRONT CROSS BODY REGARDING RUST AND CORROSION. MY FRONT CROSS BODY FAILED WITH TOTAL RUST THROUGH. MECHANIC SHOWED ME THAT THE REAR CROSS BODY IS ALSO AFFECTED AND HAS A RUST THROUGH HOLE THE SIZE OF MY FIST. MITSUBISHI HAS REFUSED TO COVER THE REAR. THIS IS A TRUE SAFETY HAZARD AND NEEDS TO BE COVERED BY MITSUBISHI. *JS

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING 25-30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION WAS FRACTURED AND THAT THE DRIVER'S SIDE REAR WHEEL SEPARATED FROM THE VEHICLE. THE CONTACT STATED THAT THE FRACTURE WAS DUE TO SEVERE RUST. THE CONTACT WAS INFORMED THAT THE SUBFRAME SHOWED SEVERE AND EXTREME RUST. WALPOLE MITSUBISHI (575 BOSTON PROVIDENCE HWY, EAST WALPOLE, MA 02032, (508) 660-7000) WAS CONTACTED ABOUT THE FAILURE ON THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

TL* THE CONTACT OWNED A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 50 MPH THROUGH A ROUNDABOUT, THE DRIVER LOST CONTROL OF THE STEERING WHEEL. THE FRONT PASSENGER PULLED THE MIDDLE EMERGENCY BRAKE TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE FLIPPED OVER FOUR TIMES AND LANDED ON ITS ROOF. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGERS WERE UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 280,000.

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD NOISE FROM THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE VEHICLE STALLED AND WAS UNABLE TO BE DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE DEALER DIAGNOSED THAT THE FRONT CROSS MEMBERS FRACTURED AND NEEDED REPLACEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

I NOTICED EXCESSIVE PLAY IN THE LEFT FRONT OF MY CAR WHICH IS A SAFETY ISSUE SO I BROUGHT IT TO COURTESY AUTO GROUP IN SOUTH ATTLEBORO MA. AND THEY FOUND THAT IT NEEDS LOWER CONTROL ARM DUE TO CORROSION. I LOOKED UNDERNEATH THE CAR WHEN I GOT IT HOME AND FOUND SEVERE CORROSION ON THE CROSS MEMBERS AND THE CORROSION IS FROM FRONT TO BACK UNDERNEATH THE CAR AND IS BECOMING A REAL SAFETY ISSUE. I BELIEVE MITSUBISHI SHOULD HAVE THIS PROBLEM FIXED BECAUSE LOTS OF PEOPLE HAVE HAD THIS ISSUE DUE TO FAULTY ANTI CORROSION

WHEN I STARTED THE CAR AND PUT IT IN REVERSE, I HEARD A LOUD SOUND LIKE I HAD RAN OVER SOMETHING METAL, WHEN I GOT OUT TO CHECK THE LEFT REAR TIRE WAS LEANING OUT. I HAD SOMEONE LOOK AT IT AND WAS TOLD THE REAR CONTROL ARM RUSTED AND BROKE IN HALF. I WAS UNABLE TO DRIVE THE CAR AND HAD TO HAVE IT TOWED. I RECEIVED A RECALL FOR THE FRONT CONTROL ARM RUSTING BUT WAS TOLD BY THE DEALER THAT THE FRONT ARM WAS NOT INCLUDED.

NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V458 RECALL DATE: AUGUST 19, 2016 MANUFACTURER RECALL NUMBER: SR-16-003 SUMMARY: THE INSIDE AND OUTSIDE SURFACES OF THE FRONT CROSS MEMBERS USED ON CERTAIN VEHICLES, IF EXPOSED LONG TERM TO SNOW MELT WATER AND ANTI-FREEZING AGENTS, MAY CORRODE DUE TO INSUFFICIENT PERFORMANCE OF THE RUST PROTECTION. SHOULD SIGNIFICANT CORROSION OCCUR OVER TIME, A LOWER CONTROL ARM COULD EVENTUALLY BECOME DETACHED RESULTING IN LOSS OF VEHICLE CONTROL AND A POTENTIAL COLLISION. SAFETY RISK: SHOULD SIGNIFICANT CORROSION OCCUR OVER TIME, A LOWER CONTROL ARM COULD EVENTUALLY BECOME DETACHED RESULTING IN LOSS OF VEHICLE CONTROL AND A POTENTIAL COLLISION. REMEDY: REPAIR NOT YET AVAILABLE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS BEING REMEDIED PER NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION), THE DEALER OBSERVED THAT THE REAR CROSS MEMBER WAS SEVERELY CORRODED AND CREATED HOLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND DIAGNOSED IT AS HAVING CORROSION ISSUES. THE CONTACT REFUSED TO DRIVE THE VEHICLE AND STATED IT WOULD NOT PASS INSPECTION. THE CONTACT PAID $1,711.02 OUT OF POCKET TO REPAIR THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER PRIOR TO THE REPAIRS BECAUSE A NOTICE WAS NOT RECEIVED UNTIL AFTER THE REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS UNKNOWN.

2004 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO CORROSION RECALL NOTICE INSTRUCTION ISSUES - DEALERSHIP APPLIED CORROSION SPRAY TO FRONT CROSS MEMBER AND LOWER CONTROL ARM BEFORE CONSULTING CONSUMER. *SMD *TR

I PURCHASED THIS VEHICLE AND NOTED THAT THERE IS A LOUD SQUEAKY SOUND WORSENS WHEN DRIVING FROM THE BACK WITH ALOT OF RUST AND NOT BREAKING PROPERLY.

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 35 MPH APPROACHING A STOP LIGHT, THE FRONT END OF THE VEHICLE GAVE WAY AND DISCONNECTED THE FRONT DRIVER SIDE WHEEL. THE VEHICLE BECAME IMMOBILIZED IN TRAFFIC WITHOUT WARNING. THE POLICE ARRIVED AND ASSISTED THE CONTACT. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS CORRODED. THE FAILURE CAUSED THE LOWER CONTROL ARM TO FRACTURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE FAILURE MILEAGE WAS 96,484.

I WAS INVOLCED IN A SERVE ACCIDENT AND HIT ON PASSAGENGER SIDE. MY AIRBAGS DID NOT DEFLAT.

2004 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO VEHICLE DRIVER SIDE LOWER CONTROL ARM / ENGINE CRADLE MALFUNCTION. CONSUMER SEEKS REIMBURSEMENT FOR LOWER CONTROL ARM CORROSION RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE ON NOVEMBER 20, 2015 THE LOWER CONTROL ARM ON THE DRIVER'S SIDE OF THE VEHICLE BROKE AWAY FROM THE ENGINE CRADLE. THE DRIVER'S SIDE TIRE SNAPPED BACK INTO THE WHEEL WELL. THE CONSUMER CONTACTED THE MANUFACTURER FOR REIMBURSEMENT BUT, THE MANUFACTURER HAD NOT RESPONDED. UPDATED 05/1/2017 *JS

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. UPON DEPRESSING THE BRAKE PEDAL, THE ENGINE STALLED. IN ADDITION, THE GAUGING SYSTEM WAS LOW. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000.

SUB FRAME BROKE IN HALF

I'VE EXPERIENCED A CREAKING, LOOSE-RUSTY-BUCKET SQUEAK IN THE REAR END OF MY VEHICLE. THE NOISE IS MOSTLY HEARD FROM A STOP TO ACCELERATING < 20MPH OR DRIVING OVER UNEVEN PAYMENT. THE SOUND IS JUST EMBARASSING FROM THE OUTSIDE AND ANNOYING ON THE INSIDE OF THE VEHICLE. I WOULDN'T CALL THE NOISE A HAZARDOUS PROBLEM BECAUSE IT HAS BEEN DRIVING FINE, BUT I'M NOT A MECHANIC AND ITNOTICED MUCH TO CONCERN A DEF

I CRASHED MY OUTLANDER IN MY PARKING LOT, I WAS PARKING SLOWLY, PUSHING THE BRAKE SLOWLY, THE CAR WAS AT THE FINAL POSITION IN MY SPOT AND SUDDENLY THE CAR CRASHED INTO A TREE. THE TREE WAS ABOUT 1 METER DISTANT FROM MY CAR...IM 100% SURE THAT THE ACCIDENT WAS A SUDDEN ACCELERATION. I HAD ANOTHER SIMILAR EPISODE ABOUT 3 MONTHS AGO, ALSO IN MY GARAGE, BUT A THAT TIME I WAS READY TO TURN TO THE RIGHT TO GO THE DOOR AND THE CAR SUDDENLY ACCELERATE VERY FAST WITHOUT ME PUSHING THE GAS PEDAL, BUT FORTUNATELY I HAD PLENTY SPACE TO REACT, NOT THIS SECOND TIME, BUT WE ARE HUMANS AND THE FIRST REACTION IS TO THINK THAT WE MADE A MISTAKE, BUT NO ,IM 100% SURE THAT I DID NOT PUSHED THE ACCELERATOR..AND WITH THIS SECOND INCIDENT I WAS CRAZY THINKING EVERY MINUTE IN WHAT HAPPENED, AND IN THE POSSIBILITY THAT WILL HAPPEN AGAIN WITH LESS FORTUNE AND WITH ME AND OTHER PEOPLE INJURED OR DEATH. THIS THING WAS VERY VERY CONFUSING. I WAS PARKING SLOWLY, THE CAR WAS NEAR THE 0 MILES, THE CAR WAS AT THE FINAL POSITION IN MY SPOT, AND WHEN THE CAR WAS AT 0 MILES MY CAR ADVANCE WITH SUPER SPEED TOWARD A TREE IN 2 SECONDS... THE TREE WAS 1 METER DISTANT TO MY CAR AND THE INSURANCE GIVE ME A TOTAL LOSS. THIS CAR IS VERY VERY DANGEROUS, PLEASE DONT BUY THIS CAR IF YOU SEE IT AGAIN IN THE MARKET . *TR

SLAMMED MY FRONT DRIVERS SIDE INTO A CEMENT COLUMN IN A PARKING LOT. MY AIRBAG DID NOT DEPLOY. NO MAJOR INJURY JUST A BRUISED JAW AND SORE NECK. INCIDENT 01/17/2013. USAA AUTO INSURANCE SAID CAR WAS TOTALLED SO I GET THE CASH VALUE. *TR

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT AFTER REFUELING, FUEL FUMES STARTED TO EMIT INTO THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THERE WAS A GAS LEAKAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000. THE VIN WAS NOT AVAILABLE. UPDATED 10/03/12*LJ THE CONSUMER STATED THE VEHICLE LEAKED GAS AND OMIT GAS FUMES FROM THE GAS TANK. UPDATED 10/05/2012 *JS

NUMEROUS CRACKS AND SOME CRAZING IN BOTH HEADLIGHT LENSES ON MY QW 2004 MITSUBISHI OUTLANDER. *TR

FRONT HEADLIGHT ASSEMBLY ON BOTH SIDES ARE GRAZED WITH SMALL CRACKS- THE PASSENGER SIDE HAS WATER IN IT AND DOESN'T EVAPORATE EVEN IN EXTREME HEAT. IT AFFECTS THE AMOUNT OF LIGHT FOR VISIBILITY WHEN DRIVING AT NIGHT. MANY PEOPLE HAVE THE SAME ISSUE WITH THE HEADLIGHTS ON THE 2004 MITSUBISHI OUTLANDER. IT WILL EVIDENTLY TAKE AN ACCIDENT WITH POSSIBLY SERIOUS INJURY FOR MITSIBISHI TO DO SOMETHING ABOUT THIS. WHERE CAN PEOPLE GO TO HAVE THIS DEFECT CORRECTED AND NOT AT THE CAR OWNERS EXPENSE, SINCE IT IS AN OBVIOUS ADMITTED MANUFACTURER DEFECT. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THE HEADLAMP LENSES ON MY MITSUBISHI OUTLANDER 2004 HAVE STARTED TO YELLOW, CRACK, AND DEGRADE IN THE PAST 2 YEARS. IN RESEARCHING THIS ON THE INTERNET, THERE ARE MANY OTHER OUTLANDER OWNERS FOR THE 2003/2004 MODEL YEARS THAT HAVE EXPERIENCED THE SAME PROBLEM. THE LENSES ARE UNSAFE AND REDUCING THE AMOUNT OF NIGHT ILLUMINATION THAT THE LIGHTS ARE SUPPOSED TO PROVIDE. IN CONTACTING MY LOCAL DEALER THEY DECLINED TO ADDRESS THE PROBLEM SINCE THE VEHICLE IS OUT OF WARRANTY AND REFERRED ME TO MITSUBISHI DIRECTLY. IN CONTACTING MITSUBISHI, THEY ACKNOWLEDGE THE DEFECT WITH A TSB ISSUED IN 12/04 BUT HAVE NOT CLASSIFIED IT AS A RECALL. THEY HAVE ALSO DECLINED TO ADDRESS THE PROBLEM. IN ESCALATING IT WITHIN THE MITSUBISHI ORGANIZATION, CASE [XXX] WAS OPENED AND A CASE MANAGER CONTACTED A LOCAL DEALER ON BEHALF TO SEE IF THEY WOULD ADDRESS AND THEY AGAIN DECLINED. THE DEALERS WANT MORE THAN $1K IN PARTS AND LABOR TO REPLACE THE DEGRADING HEADLAMPS OR THEY WILL NOT DO SO AND MITSU STATES THEY HAVE NO OBLIGATIONS OUTSIDE OF THE WARRANTY PERIOD. HEADLAMPS ARE A SAFETY FEATURE OF THE VEHICLE AND IT IS APPALLING THAT ALL ACKNOWLEDGE THE POOR MANUFACTURE OF THE HEADLAMPS (YELLOWING, CRACKING, HAZE), ETC. AND THAT THIS PROBLEM IS WIDESPREAD ON THIS MODEL FOR THE 2003/2004 YEARS BUT NO PARTY WILL TAKE RESPONSIBILITY FOR FIXING. I HOPE NO ONE HAS DIED OR DIES AS A RESULT OF NOT BEING ABLE TO SEE THE ROAD AT NIGHT DUE TO THE REDUCED ILLUMINATION RESULTING FROM THE DEFECT/POOR MANUFACTURING. *TR

1- I WAS DRIVING AT 55MPH(55 POSTED) ON ROUTE 38/LINCOLN HIGHWAY IN WEST CHICAGO, IL AND AS I APPROACHED THE INTERSECTION AN INDIVIDUAL DID NOT YIELD AND TURNED IN FRONT OF MY PATH. I PUT ON BRAKES PROBABLY ABOUT 10-20 FEET BEFORE I MADE A HIGH SPEED IMPACT WITH HIS PASSENGER SIDE REAR WHEEL AND QUARTER PANEL WITH MY FRONT END. MY CAR TOOK THE IMPACT ON THE FRONT END AND MY AIRBAGS DID NOT DEPLOY. I BELIEVE I HIT THE OTHER CAR AT ABOUT 50MPH AND IT SEEMS THAT MY AIRBAGS SHOULD HAVE DEPLOYED. MY CAR WAS DEEMED A TOTAL LOSS AND WAS NOT REPAIRED BY THE INSURANCE COMPANY BECAUSE THE FRAME WAS BENT AND BROKEN. I DO NOT KNOW IF IT WOULD HAVE HELPED BUT MY NECK WAS INJURED IN THE COLLISION. MY SAFETY RESTRAINTS WORKED PROPERLY LUCKILY. *TR

TL*THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHEN THE ENGINE IS TURNED OFF IT REMAINED ON FOR APPROXIMATELY ONE MINUTE. THE DEALER HAS NOT DIAGNOSED THE FAILURE. THE CONTACT IS AWARE OF THE SAFETY RISK. THE CURRENT AND FAILURE MILEAGES WERE 29,000. UPDATED 09/16/09 *BF UPDATED 09/17/09.*JB

BOTH AIRBAGS FAILED TO DEPLOY PROPERLY. FROTH PASSENGER SEALBELT UNBUCKLED UPON CRASH IMPACT. *TR

I HAVE A 2004 OUTLANDER AN I HAVE MANY THING WRONG LIKE THE HEATER KNOB BROKE OFF THE BACK WINDOWS FELL BUT MY MAJOR CONCERN IS THE SERVICE ENGINE LIGHT WILL COME ON AN ILL LOSE THE THROTTLE. IN TRAFFIC THIS IS PRETTY SCARY. EVERYTHING ABOUT THE CAR IS TIP TOP. 80,000 MILES NEVER HAD ANY MAJOR PROBLEMS TILL THIS, I'VE DONE THE GAS CLICKING THING TO THE GAS CAP. ALL THE FLUIDS ARE FULL AND THE ONLY WAY I CAN GET POWER BACK IS BY TURNING THE TRUCK OFF AN ON 5 TIMES TO REST THE COMPUTER. *TR

AFTER MOVING TO TEXAS THE VEHICLE INSPECTION STATION ALERTED ME TO THE SEVERELY DEGRADED HEADLIGHT LENS ON BOTH SIDES. I HAVE RESTORED THE SURFACE AND SEALED THE CRACKS NUMEROUS TIMES BUT THEY ARE IN NEED OF RESTORATION OR REPLACEMENT AGAIN. THE LENS ALONE IS NOT AVAILABLE AND THE WHOLE ASSEMBLY COSTS OVER $200.00 EACH. THE CAR WAS PURCHASED IN DECEMBER OF 2003 AT THE SAME TIME I BOUGHT MY FORD F150 AND PARKED BESIDE THE TRUCK EVERY DAY FOR MORE THAN NINE YEARS. THE LENS ON MY FORD IS STILL CRYSTAL CLEAR, NO CRACKS AND LOOKS TO BE NEW. THE LENS ON MY MITSUBISHI IS CLOUDY, CRACKED AND CAUSES MY HEADLIGHTS TO BE VERY DIM. IF NOT FOR THE POLYMER SEALER I AM SURE THERE WOULD BE WATER INTRUSION WHICH WOULD LEAD TO HEADLAMP FAILURE. *TR

IN A DRIVER'S SIDE COLLISION, MY SIDE AIR BAG DID NOT DEPLOY. *TR

REAR WHEELS TOE IN. REAR CONTROL BUSHING SEEMS TO BE WORN OUT AND NEED REPLACING. MY WIFE'S FORMER CAR, A 2004 MITSUBISHI LANCER RALLYART, HAD SAME PROBLEM. I HAVE SEEN A LOT OVER OTHER MITSUBISHI CARS WITH SIMILAR LOOKING PROBLEMS. SEEMS TO BE VERY COMMON PROBLEM THAT SHOULD BE ADDRESSES MY MITSUBISHI. *TR

TL*THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE ATTEMPTING TO PARK THE VEHICLE, IT SPONTANEOUSLY ACCELERATED TO 80 MPH. THE VEHICLE CRASHED INTO SEVERAL SIGNS. THE CONTACT'S INSURANCE AGENCY ASSUMED FINANCIAL RESPONSIBILITY FOR THE REPAIR. ONE YEAR LATER, THE FAILURE RECURRED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE THROTTLE CABLE WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 45,000.

I FELT A SLIGHT DISTURBANCE WHILE DRIVING THE VEHICLE THEN A MINUTE LATER THE TRANNIE SLIPPED I PULLED OVER AND THE FLUID WAS POURING OUT OF. AUTHORIZED DEALER SAID IT WAS THE TRANS OIL COOLER. NO EVIDENCE OF HOW THIS ACTUALLY HAPPENED AND I AM RESPONSIBLE FOR PAYING FOR IT OUT OF POCKET FOR IT AND I STILL HAVE MY POWERTRAIN WTY. *TR

I HAVE ALWAYS CHANGED MY OIL WELL WITHIN THE REQUIRED MAINTENANCE SCHEDULE; I NOTICED AN ENGINE TICKING NOISE AROUND 15K MILES, AND SIGNS OF OVERHEATING (LOW LEVEL IN THE COOLANT OVERFLOW CONTAINER). DEALER CHECKED, FOUND NO PROBLEMS. DRIVING TO WORK ON 9/13/07, ENGINE TICKING NOISE GOT 10 TIMES LOUDER. A LOCAL REPAIR SHOP SAID IT SHOULD BE TOWED TO DEALER, WHICH IT WAS. DEALER SAID TIMING BELT SLIPPED; WHEN REPLACED THE BELT, LOUD NOISE STILL EXISTED. REMOVED ENGINE COVER, INSPECTION SHOWED VALVE DAMAGE. TECHNICIAN INSPECTED FURTHER, SHOWS OIL BURNED ONTO ENGINE PARTS. MISTUBISHI DENYING REPAIR UNDER WARRANTY, ALTHOUGH ALL MAINTENANCE RECORDS MEET REQUIRED STANDARD AND CAR ONLY HAS 24,000 MILES. NEVER HAD ANY WARNING LIGHTS FOR OVERHEATING OR LOW OIL. MITSUBISHI SAYS WRONG OIL FILTER USED BY VALVOLINE INSTANT OIL CHANGE SITE. I REMOVED THE OIL FILTER, SENT FOR TESTING. AWAITING RESULTS. ENGINE NEEDS REPLACING DUE TO DAMAGE, AND MITSU IS DENYING TO COVER THE REPAIRS. FILED COMPLAINT WITH STATE ATTORNEY GENERAL, IN PROCESS. THREE WEEKS WITHOUT A VEHICLE NOW, GOING ON 4. *JB

SEVERAL PROBLEMS WITH 2004 MISTSUBISH OUTLANDER. ALL FIXED UNDER WARRANTY, EXCEPT LATEST PROBLEM. CAR WON'T RUN. HAD TO TOW TO DEALERSHIP. CAR SHAKES AND ENGINE CUTS COMPLETELY OUT. DEALERSHIP NOT COOPERATING, FIXED THE WRONG THING, ENGINE STILL CUTS OUT/STALLS, NOW SAYING I "OVERFILLED THE GAS TANK, RUINING THE CHARCOAL FUEL CANISTER." THIS IS NOT COVERED UNDER WARRANTY?! THERE HAS TO BE ANOTHER REASON THIS HAPPENED. I HAVE NEVER OVERFILLED OR TOPPED OFF MY GAS. I THINK THEY MESSED IT UP, OR PERHAPS THE GAUGES ARE WRONG. IF THE GAUGES ARE WRONG, IT'S A FACTORY ISSUE AND SHOULD BE COVERED UNDER WARRANTY!!!! *JB

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, A WOBBLING SOUND WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE DEALERSHIP DETERMINED THE BUSHING AND UPPER CONTROL ARM NEEDED TO BE REPLACED. 30,000 MILES LATER, THE PROBLEM RETURNED AND THE SAME REPAIRS WERE MADE AT AN INDEPENDENT REPAIR SHOP.

VEHICLE VIBRATED BADLY AND HAD A TENDENCY TO PULL TO THE RIGHT. VERY BAD ACCIDENT OCCURRED JULY 12, 2006. ONE CAR ACCIDENT. MY WIFE WAS DRIVING HOME FROM HOUSTON, TEXAS. A WOMAN DRIVING BEHIND HER SAID THEY HAD BEEN DRIVING NORMALLY, NO SPEEDING OR WEAVING, WHEN MY WIFE'S OUTLANDER SUDDENLY PULLED HARD TO THE RIGHT, HIT A LARGE CURB AND FLEW THROUGH THE AIR, LANDING AND ROLLING ON TO THE SIDE. *JB

BOTH HEADLIGHTS ON OUR 2004 MITSUBISHI OUTLANDER ARE CRACKED IN A SIMILAR PATTERN, BOTTOM OUTER CORNER TO UPPER INSIDE CORNER, THERE ARE 2 -3 CRACKS ON EACH HEADLIGHT. THIS WAS NOT DONE BY ROCKS, OR ANY COLLISION, CONSIDERING THEY ARE SO SIMILAR IN APPEARANCE ON BOTH HEADLIGHTS, IT MUST BE A DEFECT IN THE PLASTIC COVERINGS. WE HAVE NOT ATTEMPTED TO REPLACE THESE, SINCE THE ESTIMATE TO FIX THIS PROBLEM CONSISTS OF REPLACING THE WHOLE HEADLIGHT, COSTING ALMOST $600.00 PER HEADLIGHT. *JB

DT*: THE CONTACT STATED AFTER PULLING THE REAR DRIVERS SIDE SEAT BELT ALL THE WAY OUT A FIVE INCH TEAR WAS DISCOVERED. IT APPEARED TO BE A CLEAN CUT AS WITH A KNIFE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A REPLACEMENT WAS ORDERED THREE WEEKS AGO, BUT HAS NOT ARRIVED.

THERE IS A NUMBER OF COMPLAINTS WITH THIS VEHICLE. THE FIRST IS ENGINE NOISE (LOUD "TICKING, " CLICKING" NOISE) THIS ALL THE TIME. IT WAS TAKEN IN A NUMBER OF TIMES AND EVERY TIME SOMETHING WAS CHANGED AND I WAS TOLD IT WAS FIXED. THE NOISE IS STILL THERE! THE KEYLESS ENTRY MODULE WAS REPLACED FOR ERRATIC LOCK AND LIGHT FUNCTION, HOWEVER IT HAS NOT FIXED THE PROBLEM. THE VEHICLE PULLS TO THE RIGHT AND "SCUFFS" THE TIRES ( WE HAVE ROTATED THE TIRES AT ABOUT EVERY 1500 MILES TO TRY TO PREVENT THIS). I HAVE TAKEN IT IN FOR SERVICE AND WAS TOLD ALIGNMENT WAS OK, AND THERE WAS NOTHING WRONG WITH THE VEHICLE! THERE IS ALSO A CONSTANT "THUMPING,CLUNKING" NOISE FROM FRONT END OVER BUMPS(WAS TOLD UNABLE TO FIX OR DUPLICATE). LASTLY, THIS VEHICLE HAS A INTERMITTENT SEVERE HESITATION OR SOMETIMES NO POWER. I WAS TOLD "UNABLE TO DUPLICATE" AND EVERY THING WAS OK WITH THE VEHICLE. ALL THE WORK WAS DONE BY THE DEALER WERE I PURCHASED IT, AND I BELIEVE THEY ARE TIRED OF SEEING ME! *NM

FAILURE OF TURN SIGNAL / EMERGENCY HAZARD LIGHTS. RELAY SWITCH BURNED OUT. CAR HAS 39000 MILES AND IS 20 MONTHS . OLD DEALER AND DISTRIBUTOR CLAIM NOT THEIR PROBLEM. I CLAIM IT IS A SAFETY PROBLEM AND SHOULD BE COVERED UNDER WARRANTY.*JB

I WAS DRIVING MY WIFE'S 2004 MITSUBISHI OUTLANDER TO THE AIRPORT LAST NIGHT TO PICK UP MY KIDS. WHILE DRIVING 60 IN THE MIDDLE LANE, MY FRONT TIRE BLEW OUT. I FORTUNATELY WAS NOT HIT WHEN MY CAR PULLED TO THE RIGHT AND I PULLED OVER. THEY HAVE YOKAHAMA TIRES. THE CAR ONLY HAS 22000 MILES AND WE HAVE ROTATED THE TIRES. WHEN I CHECKED THE FRONT TIRES, THEY ARE COMPLETELY WORN. SEEMS IMPOSSIBLE. I CALLED DON HERRING MITSUBISHI IN PLANO TX TO SEE WHAT THEY WOULD DO AND THEY JUST PUSHED IT OFF ON THE TIRE COMPANY AND SAID I'D HAVE TO FIND A RETAILER OF THOSE TYPES OF TIRES, EVEN THOUGH THEY WERE NEW ON THE CAR. THIS WAS POTENTIALLY A VERY DANGEROUS SITUATION, AND I SUSPECT NO ONE IS GOING TO TAKE RESPONSIBILITY. *NM

ON 10/17/04, I WAS WAS REAR ENDED. THE CAR SPUN AROUND AND THE AIR BAGS DID NOT OPEN. MODEL MITSHUBISHI OUTLANDER 2003. MY BODY JERKED AGAINST THE FRAME OF THE STEERING WHEEL. YES! I HAD MY SEAT BELT ON.*AK

UPON LIGHT ACCELERATION, WITHOUT ENGAGING A GEAR CHANGE, ENGINE? WILL LOSE COMPRESSION/POWER, TACH FALL 500-700 RPS AS SPEEDOMETER RISES. ENGINE TICKS. INTERMITTENT WIPERS SPEED DECREASES WHEN VEHICLE AT STOP, AIR CIRCULATION FAN SPEED DECREASES WHEN VEHICLE AT STOP, BRAKES MAKING NOISE. DESPITE REPEATED ATTEMPTS TO CONTACT DEALERSHIP AND MANUFACTURER, NO ONE RETURNS MY CALL. *JB

(1) STEERING IS LOOSE. VEHICLE WOULD DRIFT EITHER TO THE LEFT OR RIGHT. EXCESSIVE VIBRATION EVEN THOUGH THE DEFECT DID NOT CAUSE ANY ACCIDENT OR NEED ANY PARTS REPLACEMENT, IT IS IMPORTANT THAT THE MANUFACTURER DO SOMETHING ABOUT IT. THIS IS A WELL-KNOWN PROBLEM IN ASIA. I AM SURPRISED NORTH AMERICA IS NOT NOTIFIED. *LA

WHEN DRIVING IN THE SNOW, THE CONSUMER LOST POWER STEERING, WHICH MADE IT DIFFICULT TO CONTROL THE VEHICLE. THE CONSUMER CONTACTED THE DEALER, HOWEVER THE DEALER COULD NOT DUPLICATE THE PROBLEM. *AK THE VEHICLE WOULD DRIFT TO THE LEFT OR RIGHT WITH LITTLE MOVEMENT OF THE STEERING WHEEL. *SC *JB