There are 8 owner-reported air bags & restraints complaints for the 2019 Mitsubishi Outlanderin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
See attached document for complaint. The vehicle was sold without disclosure of an active airbag safety recall involving explosive deployment. Disclosure occurred only after contracts were executed and funds tendered. Had this life-safety information been disclosed prior to sale, the vehicle would not have been purchased. The failure to disclose a known safety defect at the point of sale constitutes material concealment and reckless disregard for consumer safety, particularly given the vehicle’s intended use for routine highway travel.
I am reporting a safety concern involving complete airbag non-deployment in a frontal collision. On January 9, 2026 I was involved in a frontal collision while driving my Mitsubishi Outlander PHEV. The impact caused significant front-end damage, and the vehicle was subsequently deemed a total loss by the other driver’s insurance company. None of the airbags deployed, including the driver and passenger frontal airbags. There were no airbag warning lights or system alerts illuminated prior to the collision. A police report was filed for this incident. I was not injured; however, the other driver sustained injuries. Given the severity of the frontal impact and the resulting damage, I believe the airbags should have deployed. This raises concerns regarding a potential defect or failure in the airbag system, crash sensors, or airbag control module. I have photographs documenting the vehicle damage. I am submitting this report so the incident can be reviewed for potential vehicle safety defects that may affect other vehicles.
The contact owns a 2019 Mitsubishi Outlander. The contact stated that the message "Service Air Bags" was displayed. The vehicle was taken to the dealer, where the contact was advised to pay a fee for a diagnostic test. The contact declined, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
My parking brake has stopped working/is completely locked up (like what is descrived in the recall, but my vin isn't included in thr recall list), and the airbags were missing at time of sell.
Wife t-boned a old style Subaru at 30 mph and the air bags did not deploy at all this was a 2019 mitibishi outlander se
I AM A RIDESHARE DRIVER. ON FRIDAY, APRIL 23, 2021 PASSENGERS BEGAN TO COMPLAIN THAT THE RIGHT-SIDE SEAT BELT (ON THE 2ND ROW OF SEATS) WOULD NOT FASTEN. AFTER ARRANGING FOR PEOPLE TO MOVE AROUND TO THE OTHER SIDE (LEFT-HAND SEAT) FOR A WHILE, I FINALLY QUIT DRIVING TO DEAL WITH THE ISSUE MYSELF. AFTER NUMEROUS ATTEMPTS TO REPAIR THE BUCKLE, I GAVE UP AND STARTED CALLING AROUND FOR THE PART--BUT COULD NOT FIND IT. FINALLY I NOTICED A RECALL NOTICE ONLINE FOR THIS EXACT SAME ISSUE IN 2014-2019 MITSUBISHI OUTLANDERS. ON MONDAY (APRIL 26) I CALLED SCOTT ELDER MITSUBISHI IN CEDAR PARK, TEXAS TO SCHEDULE THE RECALL REPAIR, BUT WAS TOLD THAT MY VIN NUMBER IS NOT COVERED UNDER THE RECALL. THEY ALSO DID NOT HAVE THE PART AND COULD NOT OBTAIN ONE FOR AT LEAST A WEEK. I THEN CALLED THE MANUFACTURER DIRECTLY TO LEARN WHY MY VEHICLE IS NOT COVERED FOR THE RECALL EVEN THOUGH IT IS A 2019 AND HAS THE EXACT SAME PROBLEM AS DESCRIBED IN THE RECALL NOTICE. THEY COULD NOT GIVE ME A SATISFACTORY ANSWER, NOR ANY ALTERNATIVE RECOURSE TO RESOLVE MY ISSUE. AS STATED ABOVE, I AM A RIDESHARE DRIVER. I CANNOT DO MY JOB WITH AN UNUSABLE SEAT BELT. SWITCHING PASSENGERS TO THE OTHER SEAT WON'T ALWAYS WORK BECAUSE I OFTEN PICK UP 3 OR MORE PASSENGERS. EACH DAY I AM WITHOUT THE USE OF THE VEHICLE FOR WORK IS COSTING ME $250-$300 PER DAY (NOT COUNTING BONUSES).
I WAS WAITING IN RED LIGHT BETWEEN SUNRISE BLVD AND US1 WHEN A VEHICLE IN WRONG WAY CRASH MY VEHICLE IN THE FRONT. THE WHEEL AIR BAG DEPLOYED WRONG. I SAW THE RIGHT PART OF THE AIR BAG FLAT WHILE THE LEFT PART WAS FINE. IT CAUSED INJURES IN MY CHIN AND TONGUE, 5 RIBS, IN THE RIGHT PART OF MY BODY, BROKEN AND STERNUM BROKEN TOO. CAUSING POSSIBLE CINTURILLA IN MY HEART AND BRUISES IN MY LUNGES.
ON 12/13/2019 MY DAUGHTER HAD A ACCIDENT IN 2019 MISHIBISHI OUTLANDER SHE HIT FENCE FENCE POST ELECTRICITY BOX AND 2 SIGNS DOING DAMAGE ALL AROUND THE VEHICLE HER SEAT BELT NORE MY NEWPHEWS SEAT BELT LOCKED UP AND SHE HIT HER HEAD ON THE STEERING WHEEL THE PASSENGER IN THE VEHICLES SEAT BEAT LOCKED UP THE BACK SEAT BELT DIDNT LOCK UP I HAVE ALOT OF PICTURES BUT WILL ONLY ALLOW ME TO UPLOAD ONE
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026