2010 Nissan Altima Complaint Log

NISSAN IS AWARE OF THE PROBLEMS WITH THE CVT TRANSMISSION. NISSAN EXTENDED THE CVT WARRANTY TO 120,000 HOWEVER FAILED TO NOTIFY THE CONSUMER. MY VEHICLE STARTED WHINING, HEATING UP, WENT INTO FAIL SAFE MODE AND WITHOUT ANY WARNING LIGHTS IT SLOWED DOWN MY VEHICLE TO A COMPLETE STOP PUTTING MY LIFE IN DANGER WHILE DRIVING IN TRAFFIC AROUND BLIND CORNERS. IT'S A SAFETY AND SERIOUS CONCERN DUE TO FAULTY TRANSMISSION. NISSAN CORPORATION ADMITTED THERE IS A PROBLEM BY EXTENDING THE WARRANTY BUT REFUSE TO RECALL THE CVT TRANSMISSION. I CONTACTED NISSAN PUBLIC AFFAIRS AND WAS TOLD IT WAS NOT IN THEIR POLICY TO NOTIFY THE CONSUMER OF EXTENDED WARRANTY. I HAD PURCHASED THE EXTENDED WARRANTY TO 100,000 IN GOOD FAITH YET NISSAN FAILED TO CONTACT ME TO NOTIFY ME OF THIS ISSUE. I HAVE DOCUMENTS TO PROVE THAT I TOOK MY VEHICLE FOR THESE SYMPTOMS BEFORE THE 120,000 YET NISSAN WILL NOT HONOR THE PROOFS BECAUSE THEY SAID I FAILED TO TAKE IT TO A NISSAN CERTIFIED DEALERSHIP. I WAS OVER THE 100,000 MILES THEREFORE, I COULDN'T AFFORD TO TAKE IT THE DEALERSHIP. IT WASN'T UNTIL I STARTED DOING RESEARCH I REALIZED THERE WERE A LOT OF CONSUMERS DEALING WITH THE SAME ISSUES I WAS HAVING. IT 'S UNACCEPTABLE THAT NISSAN WILL GET AWAY WITH NOT RECALLING THIS FAULTY CVT TRANSMISSION. NISSAN ADVISED ME TO TAKE MY VEHICLE TO A CERTIFIED DEALERSHIP TO HAVE IT DIAGNOSED. JIM CLICK NISSAN IN TUCSON, AZ FOUND THE CODES NISSAN WAS LOOKING FOR AND CHARGED ME $731.00 TO INSTALL A TRANSMISSION OIL COOLER WHICH WOULD SOLVE THE SYMPTOMS. I CONTACTED NISSAN ONCE AGAIN AND THEY REFUSED TO COVER THE COST, THEY TOLD ME I WAS OUT OF THE 120,000 MILES AND BASICALLY OUT OF LUCK. I AM OUT $731.00 AND MY VEHICLE IS STILL HAVING THE SAME SYMPTOMS I WAS HAVING BEFORE NEEDS TO BE HELD ACCOUNTABLE AND MAKE THE CVT TRANSMISSION SAFE. NO ONE'S LIFE SHOULD HAVE TO PAY THIS PRICE! THANKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB

TL* THE CONTACT OWNS A 2010 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE, AN ABNORMAL NOISE EMITTED FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT BOTH FRONT COIL SPRINGS HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

THERE IS CURRENTLY A EMISSION RECALL CAMPAIGN FOR THE 2010 NISSIAN ALTIMA (CSC-10043941-7009)(NTB12-040D SAFETY RECALL CAMPAIGN) - UNFORTUNATELY IT APPARENTLY DOESN'T INCLUDE MY VIN # ALTHOUGH MY VEHICLE DEMONSTRATES THE IDENTICAL ISSUES THAT THE RECALL COVERS. CATALYTIC CONVERTER DEFECTIVE DUE TO IMPROPERLY CALIBRATED ENGINE CONTROL MODULE (ECM) THAT MAY INCORRECTLY DETECT ENGINE VALVE CLOSURE AS ENGINE KNOCK. THE ECM WILL INCREASE THE FUEL FLOW TO COMPENSATE THIS FALSE READING WHICH IN TURNS CAUSES THE CATALYTIC CONVERTER TO OVER HEAT. CATALYTIC CONVERTER WAS REPLACE 7/14/2014 AT 105000 MILES - IN 9/08/2015 IT WAS REPLACED AGAIN 122000 MILES (15000 MILES) - CURRENTLY HAVING ECM REPROGRAMMED WITH UPDATED SOFTWARE AT CUSTOMER COST - THIS ISSUE NEEDS TO BE ADDRESSED SINCE IT'S A FEDERAL LAW ENFORCEMENT ISSUE (AUTOMOBILE EMISSIONS) - THIS IS A MANUFACTURE DEFECT.

TL* THE CONTACT OWNS A 2010 NISSAN ALTIMA. THE CONTACT STATED THAT THERE WAS A BURNING ODOR UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE SEALS ON THE REAR OF THE ENGINE FAILED AND STARTED LEAKING OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

I HAVE A 2010 ALTIMA THAT HAS THE SAME SAFETY PROBLEM AS HAS BEEN REPORTED ON THIS WEB SITE AND MANY OTHER AUTOMOTIVE COMPLAINT WEB SITES MANY, MANY TIMES (NOT ONLY FOR THIS NISSAN PRODUCT BUT VARIOUS NISSAN PRODUCTS OF EARLIER YEARS). NAMELY, THE SWITCH THAT OPERATES THE BRAKE LIGHTS FAILS INTERMITTENTLY. WHEN IT FAILS THE BRAKE LIGHTS WON'T ILLUMINATE WHEN THE DRIVER STEPS ON THE BRAKE. THIS IS A REAR END COLLISION WAITING TO HAPPEN! DOES THE NHTSA HAVE TO WAIT UNTIL SOMEONE IS KILLED BEFORE REQUIRING A MANUFACTURER TO FIX A DEFECT THAT BOTH THE MANUFACTURER AND NHTSA KNEW ABOUT FOR SEVERAL YEARS? TO MAKE MATTERS WORSE, WHEN THE SWITCH FAILS THE ANTI-LOCK BRAKING AND TRACTION CONTROL SYSTEMS ARE DISABLED POSING AN ADDITIONAL SAFETY RISK. TO MAKE MATTER WORSE, WHEN THE SWITCH FAILS THE CAR WON'T START. WOULD YOU LIKE TO BE STUCK IN A DARK, DESERTED AREA AT 2 O'CLOCK IN THE MORNING WHEN YOUR CAR DECIDED NOT TO START? AS I SAID BEFORE, THE MANUFACTURER HAS KNOWN ABOUT THIS PROBLEM FOR YEARS. IN RESPONSE TO THE DELUGE OF CUSTOMER COMPLAINTS, IN NOVEMBER OF 2010 NISSAN ACKNOWLEDGED THE DEFECT BY ISSUING A TSB (NTB10-139) TO FIX THE PROBLEM. IT INVOLVES A DIFFERENT STOP LAMP SWITCH AND A NEW ELECTRICAL HARNESS. THE COST TO IMPLEMENT THE TSB IS BORNE BY THE CUSTOMER. MY DEALER WANTS $579 TO DO THIS! IN RESPONSE TO AN OVERWHELMING NUMBER OF COMPLAINTS ABOUT A SERIOUS SAFETY ISSUE IT IS TIME FOR THE NHTSA TO ACT BEFORE SOMEONE GETS KILLED. NISSAN SHOULD BE REQUIRED TO IMPLEMENT TSB NTB10-139 IN ALL NISSAN PRODUCTS THAT CONTAIN THE DEFECTIVE BRAKE LIGHT SWITCH AT NO COST TO THE CUSTOMER. UPDATED 9/28/15 *LN UPDATED 3/23/2016*JS UPDATED 12/5/2017*CN

MELTED DASH CAUSING LACK OF VISIBILITY DUE TO LIGHT REFLECTS ON DRIVER. COMPLAINT FILED WITH NISSAN AND DENIED.

ON SEVERAL OCCASIONS THE VEHICLE HAS FAILED TO START WHEN THE BRAKE WAS DEPRESSED. AT THE PRESENT TIME THE ABS LIGHT, SLIP AND VDC ARE NOW ILLUMINATED AFTER DRIVING THE CAR FOR A FEW MINUTES. IT IS MY UNDERSTANDING THAT THIS IS SUPPOSED TO BLINK IF THERE IS A PROBLEM DRIVING IN WET ROAD CONDITIONS OR IT IS SLIPPERY. I HAVE READ NUMEROUS COMPLAINTS FROM OTHER OWNERS HAVING THE SAME ISSUE WITH THE CAR NOT STARTING. IT TAKES SEVERAL TRIES IN ORDER TO GET THE CAR TO TURNOVER AND START. I BELIEVE THAT NISSAN NEEDS TO INVESTIGATE THIS ISSUE FURTHER AND ISSUE A RECALL FOR THESE VEHICLES.

THE FRONT DRIVERS SIDE FLOOR GETS SOAKED EVERY TIME IT RAINS. BUT ONLY IN ONE SPOT ABOUT THE SIZE OF A REGULAR SIZE ENVELOPE. THERE IS NO SIGNS WHERE WATER STREAMS THERE FROM ANY OTHER PART OF THE FLOOR. JUST THAT SPOT . IT HAPPENS WHEN I AM DRIVING AND IF THE CAR IS PARKED IT JUST STARTED THIS PAST MAY

THE DASHBOARD IS MELTING ALSO WITH THE SUN LIGHT CREATE A GLARE IN WINDSHIELD AND BLOCK MY VIEW I THING IS NOT SAFE BECAUSE CAN HAVEN ANYTIME TO DRIVEN SPECIAL IN AFTERNOON WHEN I DRIVING NISSAN SAID IS NOT A SAFETY PROBLEM I DON'T AGREE SOMEBODY HAVE TO DIED AND WHY TOYOTA DID A RECALL THEY HAVE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 NISSAN ALTIMA. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND THE MATERIAL WAS LIFTING ON THE DRIVER SIDE. DUE TO THE FAILURE, THE DASHBOARD HAD A GLOSSY SURFACE WHICH OBSTRUCTED THE CONTACT'S VISION OUT OF THE FRONT WINDSHIELD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS UNAVAILABLE.

THE DRIVERS POWER LOCK HAS STOPPED WORKING, BOTH OPENING AND CLOSING. THIS LEAVES THE DRIVERS DOOR LOCK IN A DIFFERENT STATE THAN THE OTHERS. THIS IS A SAFETY HAZARD BECAUSE IT GIVES A FALSE SENSE OF SECURITY. *TR

TRAVELING EAST ON I-20 IN ARLINGTJON TEXAS OUR CAR BEGAN LOSING POWER AND COASTED TO A STOP. WE WERE POWERLESS TO MOVE AND COULD NOT GET OFF THE FREEWAY. WE WERE HIT FROM BEHIND AND AS REPORTED OUR CAR WENT AIRBORNE. THE TRUCK THAT HIT US ALSO HIT ANOTHER VEHICLE AND FLIPPED ONTO ITS TOP. IN ALL 4 PEOPLE WENT TO HOSPITAL INCLUDING MY SELF AND MY WIFE. IN RESEARCHING THE REASON THE CAR STOPPED, I FOUND A NUMBER OF OTHER CASES OVER SEVERAL YEARS OF PEOPLE ONLINE THAT LOST POWER IN THIS TYPE VEHICLE. THE PROBLEM SEEMS TO BE A SENSOR FOR THE CRANKSHAFT/CAMSHAFT THAT FAILS CAUSING STALLING. I CONTACTED NISSANS REPRESENTATIVE(CASE NUMBER18593816) AT 615-725-7539. TOLD THEM THE CAR HAD BEEN SEALED AND SECURED AWAITING THEIR INSPECTION TO DETERMINE THE PROBLEM. THEY REFUSED TO INSPECT THE VEHICLE SAYING THEIR WERE NO RECALLS ON IT. I FEEL THIS IS A DANGEROUS SITUATION THAT COULD HAVE KILLED US AND OTHERS.

TL* THE CONTACT OWNS A 2010 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE SWERVED VIOLENTLY AND RATTLED WHEN A BUMP IN THE ROAD WAS STRUCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PERFORMED A DIAGNOSTIC, WHICH LOCATED FAILURES WITH THE FRONT STRUTS, BUSHING, AND COIL SPRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V358000 (SUSPENSION). THE FAILURE MILEAGE WAS 77,134.

TL* THE CONTACT WAS A PASSENGER IN A 2010 NISSAN ALTIMA. WHILE THE CONTACT WAS SEATED IN THE FRONT PASSENGER SEAT, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE OF THE VEHICLE OCCUPYING THE CONTACT. A THIRD VEHICLE CRASHED INTO THE VEHICLE OCCUPYING THE CONTACT ALSO. THE CONTACT'S DRIVER SUSTAINED BURNS TO THE FACE AND CHEST AND SUFFERED MENTAL ANXIETY. THE AIR BAGS DEPLOYED, BUT THE PASSENGER SIDE AIR BAG EXPLODED. THE CONTACT SUSTAINED INJURIES AND BURNS TO THE CHEST, ARM, AND RIGHT SIDE OF THE BODY. ADDITIONALLY, THE CONTACT INJURED HER NECK AND BACK. MEDICAL ATTENTION WAS REQUIRED. THE INJURIES TO THE OCCUPANTS IN THE OTHER VEHICLES WERE UNKNOWN. SMOKE APPEARED FROM THE VEHICLE. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE PASSENGER SEAT AIRBAG DOESN'T WORK. THE "PASS AIR BAG OFF" LIGHT IS ON AND THE AIR BAG CLUSTER PANEL LIGHT IS FLASHING. I RESET THE LIGHT BUT IT CAME ON AGAIN WHEN SOMEONE SITS IN PASSENGER SEAT. LOOKING AROUND ON THE INTERNET, THIS IS A HUGE COMPLAINT FOR 2010 NISSAN ALTIMA. THIS IS A DANGEROUS SAFETY ISSUE. *TR

AIR BAG DEFECT. SENSOR FAILURE CAUSING PASSENGER SIDE AIR BAG TO BE NON-FUNCTIONAL. DIAGNOSED BY KERRY NISSAN, FLORENCE, KENTUCKY 41042. PHONE 859-371-8191. THIS IS A RECURRING PROBLEM IN 2010 NISSANS. THE COST OF THE REPAIR EXCEEDS $600. PART FAILURE PUTS THE PUBLIC AT RISK. IN ADDITION, THE PART IS NOT READILY AVAILABLE, SO CAR IS UNSAFE TO DRIVE WITH SOMEONE IN PASSENGER SEAT. *TR

TL* THE CONTACT OWNS A 2010 NISSAN ALTIMA. THE CONTACT NOTICED THAT ALL THE WHEELS WERE BLISTERING ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE RIMS NEEDED TO BE REPLACED. THE REAR PASSENGER RIM WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. UPDATED 5/19/15*CN THE CONSUMER STATED THE ALLOY WHEELS CONTINUED TO BLISTER. THE WORST ONE WAS REPLACED. THE MANUFACTURER REFUSED TO ASSIST WITH REPAIRS. UPDATED 11/19/15 *JS

THE DASH BOARD IN THE CAR IN MELTING, THE DEALER CORAL SPRINGS AUTO MALL IS IGNORING THE PROBLEM WITH DASH. THE REFLECTION FROM THE DASH IN DIRECT SUN LIGHT IS BECOMING A SERIOUS SAFETY ISSUE AND NEEDS TO REPAIRED AND OWNERS NEED TO WARNED BEFORE AN ACCIDENT HAPPENS. *TR

ENGINE OIL IS LEAKING ON THE GROUND CAUSING POSSIBLE FIRE AND OR ENVIRONMENTAL ISSUES. I TOOK THE CAR TO A NISSAN DEALERSHIP AND I INDICATED THAT THE REAR ENGINE OIL SEAL SHOULD NOT PREMATURELY LEAK ENGINE OIL ON THE GROUND WITH A 4 YEAR OLD CAR THAT HAS APPROXIMATELY 75,000 MILES SHOULD NOT LEAK OIL. I CONTACTED NISSAN CONSUMER AFFAIRS AND THEY WILL NOT REPAIR MY VEHICLE. I ALSO INDICATED THAT NISSAN EXTENDED SUPPORT ON THE LEAKING CVT TRANSMISSION AND WHY NISSAN WILL NOT COVER FOR THE LEAKING ENGINE OIL?

TL* THE CONTACT OWNS A 2010 NISSAN ALTIMA. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND CREATED A GLOSSED FINISH THAT IMPAIRED THE DRIVERS VISIBILITY WHILE THE SUN WAS SHINNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTERIOR MATERIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2010 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SLID ON A PATCH OF ICE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A SNOW PILE. THE DRIVER'S SEAT BELT FAILED TO REMAIN LATCHED UPON IMPACT AND THE CONTACT STRUCK HER HEAD ON THE STEERING WHEEL. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED BLURRY VISION TO THE LEFT EYE, FACIAL BRUISING, AND A CERVICAL SPRAIN THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

MY CHECK ENGINE LIGHT CAME ON AND I MADE AN APPOINTMENT FOR MONDAY AT PLANET NISSAN. ON SATURDAY 1/24/15 THE LIGHT WENT OFF, BUT I'VE HEARD SOME KNOCKING AND THE STEERING MAKES A RUBBING SOUND. SO FAR THE MASTER CYLINDER HAD TO BE REPLACED, WHICH I FILED A COMPLAINT HERE, AND WAS REIMBURSED, BUT BEFORE REIMBURSEMENT THEY TOLD ME MY VIN DID NOT MATCH. SO I FIND THAT QUESTIONABLE. I'VE PUT ON NEW STRUTS ON THE FRONT AND REAR. NISSAN SAID THE CHECK ENGINE LIGHT HAD TO DO WITH THE TRANSMISSION AND IT WAS UNDER WARRANTY AND HAS BEEN REPAIRED. NOW THEY ARE TELLING ME THAT THE FRONT STRUT MOUNTS ARE CRACKED WHICH IS NOT COVERED. I'VE BEEN ON LINE AND SEE THAT 2010 MODELS HAVE HAD THIS PROBLEM. THEY HAVE NOT LOCATED THE RUBBING SOUND IN THE STEERING WHEEL. I'VE CALLED NISSAN CONSUMER DEPARTMENT AND AM AWAITING A REPLY. SO FAR THE MASTER CYLINDER, STRUTS FRONT AND BACK, THE TRANSMISSION, AND NOW THE FRONT STRUT MOUNTS. ON A CAR WITH THIS LITTLE MILEAGE, I DON'T FEEL SECURE IN THIS CAR AND WILL NEVER OWN ANOTHER NISSAN. I THINK THEY SHOULD REPAIR THE STRUT MOUNTS. I'VE NEVER HAD SO MANY PROBLEMS WITH A CAR BEFORE. I WOULD SAY VERY POOR WORKMANSHIP. I WAS LOOKING FORWARD TO PAYING THE CAR OFF AS I OWE VERY LITTLE AT THIS TIME AND I KEEP MY CARS A LONG TIME, BUT FEEL I HAVE A LEMON AND AM VERY DISAPPOINTED. AS MUCH AS WE PAY FOR CARS TODAY THERE SHOULDN'T BE SO MANY PROBLEMS. *TR

PURCHASED USED CAR FROM INFINITI DEALER IN FORT MYERS FLORIDA. THREE DAYS LATER I WAS UNABLE TO GET A GAS GAUGE READING AND THE CAR WOULD NOT START. I WAITED A MINUTE AND THE CAR STARTED. THIS HAS HAPPENED 6 TIMES OUT OF THE 10 DAYS I HAVE OWNED THE CAR. I AM READING OTHER COMPLAINTS AND FOUND THAT OTHER OWNERS OF THE 2010 ALTIMA ARE HAVING THE SAME PROBLEM WITH THE CAR NOT STARTING281. I THINK A CAR WITH 26,000 MILES SHOULD START WITHOUT A PROBLEM. *TR

MY CHECK ENGINE LIGHT CAME ON, SO I TOOK THE CAR TO THE MECHANIC, THEY TOLD ME THAT I HAD AN ERROR P0402 CATALYTIC CONVERTER MALFUNCTION. THEY TOLD ME THAT THIS IS A KNOWN ISSUE WITH THE NISSAN ALTIMA AND THAT NISSAN KNOWS ABOUT IT AND DOES NOT CARE TO ANYTHING ABOUT IT; HE TOLD ME TO GOOGLE IT AND SEE THE NUMBER OF COMPLAINTS ONLINE FROM NISSAN ALTIMA OWNERS. I DID JUST THAT AND WAS AMAZED AT HOW MANY COMPLAINTS THERE WERE. THE REPAIR SHOP SAID THAT THEY WON'T FIX IT FOR FEAR OF MAKING IT WORSE AND TOLD ME TO GET RID OF THE CAR!. *TR

THE DASHBOARD IS LITERALLY MELTING AND HAS PUDDLES OF TACKY RESIDUE. I LIVE IN FLORIDA. THE VEHICLE WAS PURCHASED IN FLORIDA. THE DASHBOARD IS BREAKING DOWN AND CAUSING A DANGEROUS GLARE ON THE WINDSHIELD. IT IS A SERIOUS SAFETY HAZARD FOR PASSENGERS, OTHER MVA'S AND ESPECIALLY PEDESTRIANS AS THEY ARE ALMOST IMPOSSIBLE TO SEE IN DAYLIGHT. THE TACKY SUBSTANCE CANNOT BE CLEANED. ANYTHING THAT TOUCHES IT STICKS. NISSAN KNOWS ABOUT THE PROBLEM. IT IS A DEFECT IN COMPOSITE MATERIAL AND HAS NOT BEEN CAUSED BY SOLVENTS OR CLEANERS. NISSAN REFUSES TO COVER DASHBOARD REPLACEMENT DESPITE THIS BEING A KNOWN ISSUE. THE COST TO REPLACE IS OVER $2K. NISSAN HAS ENTERED INTO A CLASS ACTION SETTLEMENT FOR MODEL YEARS 2008 & 2009 (SANBORN V. NISSAN NORTH AMERICA) BUT I HAVE A 2010 AND IT HAS THE SAME PROBLEM. 2010'S SHOULD BE RECALLED NOW AND I SHOULDN'T HAVE TO PURSUE LEGAL ACTION FOR THIS KNOWN AND EXTREMELY DANGEROUS DEFECT BUT MORE IMPORTANTLY SOMEONE IS GOING TO GET KILLED UNLESS THESE DASHBOARDS ARE RECALLED AND REPLACED. THE PROBLEM SEEMS TO BE MOST PREVALENT IN FLORIDA BASED ON WHAT I'VE SEEN ONLINE. PLEASE GOOGLE "NISSAN ALTIMA MELTING DASHBOARD" - IT'S NOT AN UNCOMMON COMPLAINT. I'M PROVIDING 2 PICTURES TO DEMONSTRATE VISIBILITY WHEN PARKED IN THE DRIVEWAY AS WELL AS DRIVING ON THE ROAD. TRY TO LOCATE THE LICENSE PLATE ON THE TRUCK IN FRONT OF ME, LET ALONE READ IT. NOW IMAGINE IF SOMEONE WERE TO WALK IN FRONT OF MY CAR. *TR

MY 2010 ALTIMA HAD BEEN GOING DEAD FOR THE LAST 3 DAYS. I HAVE TO GET A JUMP A JUMP IN THE AM FOR WORK AND AFTER WORK WHEN I LEAVE. I TOOK THE VEHICLE TO AN AUTO PARTS STORE TO TEST THE BATTERY AND WAS TOLD THE BATTERY WAS EFFICIENT SO I AM PUZZLED AS TO WHY THIS HAS BEEN HAPPENING. I WAS TOLD IT MAY BE THE ALTERNATOR. TODAY MY CAR WOULDN'T START OR EVEN TAKE A JUMP FROM ANOTHER VEHICLE SO I WAS LEFT STUCK. I BELIEVE HERE SHOULD BE A RECALL ON THIS MAKE N MODEL FOR THESE ELECTRICAL ISSUES OR AT LEAST A DISCOUNT ON ALTERNATOR REPLACEMENTS AT THE DEALERSHIP. *TR

THE CAR FAILED TO START BECAUSE THE BRAKE SWITCH AND THE ENTIRE HARNESS SUB FAILED. I HAD TO TOW AWAY THE CAR TO THE NEAREST NISSAN SHOWROOM AND WAS CHARGED $440 TO REPLACE HARNESS-SUB, SWITCH ASSY STO, BAND HOSE PLUS LABOR. PS: THIS IS A KNOWN PROBLEM BUT NISSAN WONT REFUND MY MONEY. HOW CAN A VEHICLE JUST UNDER 50K FAIL FOR SUCH A THING IF NOT FOR A BAD FACTORY HARNESS. *TR

SEVERAL TIMES OVER THE PAST FEW MONTHS AND EVERYDAY FOR THE PAST WEEK, THE CAR WILL NOT START DURING IGNITION DUE TO THE INABILITY TO DEPRESS THE BRAKE. THE ONLY WAY TO GET IT TO START IS TO REPEATEDLY HIT THE BRAKES WHILE PRESSING THE START BUTTON. IT NEVER CONSISTENTLY WORKS BUT EVENTUALLY STARTS. AFTER STARTING, THE ABS, VDC, AND SLIP WARNING LIGHTS ARE ILLUMINATED. THERE HAVE BEEN MULTIPLE REPORTS OF THE SAME THING HAPPENING WITH THIS MODEL FROM OTHER OWNERS. THIS POSES A SERIOUS RISK TO HEALTH PARTICULARLY IN TIMES WHERE ONE MAY NEED TO LEAVE IMMEDIATELY. MORE OFTEN, IT IS AN EXTREME INCONVENIENCE. THE DEALERSHIP SERVICE DEPARTMENTS WANT TO CHARGE OVER $500 TO REPAIR SOMETHING THAT IS CLEARLY DEFECTIVE AND SYSTEMATIC. PLEASE DO SOMETHING ABOUT THIS AS MANY ALTIMA OWNERS ARE EXPERIENCING THE SAME FRUSTRATION THAT I HAVE ENDURED. *TR

I WAS OWNER 2010 ALTIMA .THE UNDER EXCELLENT MAINTAIN.WHEN I BUY THIS .WE WORRY ABOUT CVT TRANSMISSION WEAK AND BUY 100K MILE WARRANTY. THE CAR ONLY OVER 125 MILE OF 100 K THE TRANSMISSION FAIL. AND TOWING TO DEALER .THE DEALER DIAGNOSE CVT FAIL BUT NISSAN REFUSE DEALER REPLACE TRANSMISSION AND REQUEST DEALER REPLACE TCM(TRANSMISSION CONTROL MODULE) FIRST.THAT WASTE MY TIME .10 DAYS IN DEALER SHOP STILL NOT ANY RESULT. *TR

PROBLEM WITH BATTERY GOING DEAD, I HAVE READ THERE IS A FAULT IN THE BCM NOT BEING PROGRAMMED PROPERLY. *TR

I WAS DRIVING DOWN A RESIDENTIAL ROAD AND MY STABILITY CONTROL TURNED OFF ON ITS OWN AND I COULD NOT TURN IT BACK ON. AT THE TIME THAT IT TURNED OFF MY PARKING BRAKE LIGHT CAME ON, EVENTUALLY IT TURNED OFF BUT FLASHED ON TWO MORE TIMES AS I WAS DRIVING UP HILL. I WAS NEVER ABLE TO TURN THE VDC (ELECTRONIC STABILITY CONTROL) BACK ON. *TR

I HAVE ALREADY DRAFTED A MORE DETAILED DOCUMENT REFLECTING ALL THE DETAILS EXPERIENCED WITH MY ISSUE IN REGARDS TO PART: TRANSMISSION COOLER, PART #21606-ZX59A; NISSAN ALTIMA 2010. NISSAN IS AWARE OF THIS ISSUE. THEY HAVE EXPLAINED THAT THIS PART IS AN ACCESSORY AND THAT THE CAR CAN BE DRIVEN FOR SHORT PERIODS OF TIME, THEN LETTING THE CAR "COOL DOWN". I RECENTLY DROVE FROM UPPER MARLBORO MD EN ROUTE TO RIVERVIEW(1,000 MILES), FL. WHEN GETTING TO RICHMOND, VA(300 MILES) MY RPM'S JUMPED FROM 2,000 TO 5,000. I BEGAN TO DECELERATE, AND THE CAR WOULD NOT GO FASTER WHEN THE ACCELERATOR WAS APPLIED. THE CAR WAS TAKEN TO A NISSAN 4 MILES AWAY FROM WHERE I BROKE DOWN. THE CAR WAS DIAGNOSED BY NISSAN. THE PART NEEDED IS ON NATIONAL BACK ORDER. CUSTOMER CARE/NISSAN ADVISES THAT THE CAR IS DRIVE-ABLE, BUT FOR NOT LONG PERIODS OF TIME. MORE IMPORTANTLY, THIS CAR WAS DESIGNED WITHOUT THIS PART. TO THIS DATE, MY CAR IS AT NISSAN IN CHESTER, VA AWAITING THE PART ON A 4 WEEK BACK ORDER TO BE REPAIRED. I WILL NOT JEOPARDIZE MY LIFE BY DRIVING A MALFUNCTIONING CAR. THIS IS A KNOWN ISSUE WITH NISSAN AND THIS VEHICLE, BUT THERE IS NO ACTION TO FIX THIS ISSUE BEFORE SOMEONE LIKE MYSELF OR SOMEONE ELSE GETS INTO A GOD FORBIDDEN DEVASTATING ACCIDENT. PLEASE DO NOT LET THIS MAJOR CORPORATION INFLICT DAMAGE ON THE PUBLIC! WE TRUST IN YOU TO BE OUR PROTECTOR!!! *TR

I HAVE READ NUMEROUS ACCOUNTS OF THE NISSAN ALTIMA BEING UNABLE TO START WHEN THE REQUIRED BRAKE/START BUTTON IS USED. I AM HAVING THE SAME PROBLEM. WHEN THE BRAKE IS APPLIED AND THE START BUTTON PUSHED, THE ACC LIGHT COMES ON THEN, IF PUSHED AGAIN, THE ON LIGHT COMES ON (OVER THE START BUTTON). THEN WHEN PUSHED AGAIN, THE SYSTEM SHUTS OFF. BY TRYING SEVERAL TIMES AND PUMPING THE BRAKE, THE CAR WILL EVENTUALLY START. SINCE THIS HAS BEEN REPORTED NUMEROUS TIMES, THERE IS OBVIOUSLY A DEFECT IN THE CAR'S PARTS/SYSTEM. THERE SHOULD BE A RECALL TO HAVE NISSAN REPLACE THE FAULTY PARTS FREE OF CHARGE. *TR

MY BRAKE LIGHT CAME ON AND I TOPPED IT OFF WITH OIL AND IT WENT HOME. THIS WAS ON SUNDAY. I TOOK IT IN MONDAY TO HAVE IT CHECKED AND THE MASTER CYLINDER WAS LEAKING AND I HAD IT REPLACED FOR $612.73. I CALLED NISSAN AS I FOUND THERE WERE SOME COMPLAINTS AND FOUND A SITE WHERE NISSAN WAS REIMBURSING CUSTOMERS. THEY CHECKED MY VIN NUMBER AND TOLD ME MY CAR WAS NOT ELIGIBLE. THIS IS TOO NEW OF A CAR WITH HARDLY ANY MILES ON IT. NOW THEY SAY MY FRONT STRUTS NEED REPLACING. I NEVER HAD TO REPLACE STRUTS ON MY OLD MAZDA UNTIL IT HAD VERY HIGH MILEAGE ON IT. I AM NOT PLEASED. *TR

NORFOLK, VIRGINIA - MY 2010 NISSAN ALTIMA WITH PUSH BUTTON START FAILED TO START. ALL OTHER ELECTRICAL SEEMED FINE. I HAD JUST PREVIOUSLY NOTICED THE ABS, VDC AND SLIP WARNING LIT WHILE DRIVING. AFTER CHECKING FUSES, KEY FOB BATTERIES, ETC. I ATTEMPTED TO PUMP THE BRAKES SEVERAL TIMES AND IT FINALLY STARTED. DROVE IMMEDIATELY TO THE DEALER WHERE I WAS TOLD IT WAS THE BRAKE LAMP SWITCH AND HARNESS WHICH MUST BE REPLACED AT A COST OF $550.00. HE SEEMED TO KNOW WITH OUT OF EVEN LOOKING WHAT THE PROBLEM WAS. WHEN I QUESTIONED HIM ABOUT SUCH AN EXPENSIVE SWITCH, HE ONLY SAID "THIS HAPPENS A LOT WITH THIS MODEL." THIS SHOULD BE RECALLED AND FIXED AT NISSAN'S EXPENSE. *TR

MY 2010 NISSAN ALTIMA IS NOT ABLE TO START DUE TO THE PUSH BUTTON IGNITION. IT IS HAVING THE SAME ISSUE AS THE 2009 NISSAN MAXIMA'S AND ALTIMA ARE HAVING, WHICH IS THE ELECTRONIC STEERING COLUMN LOCK (ESCL). NISSAN HAS ISSUED A WARRANTY EXTENSION FOR THIS ISSUE FOR THE 2009 MODEL BUT NOT FOR THE 2010 AND OTHER ALTIMA MODELS THAT ARE HAVING THE SAME ISSUE. I BELIEVE THAT NISSAN SHOULD EXTEND IT COVERAGE TO THIS VITAL PART DUE TO THE COST BEING OVER $700 TO REPLACE AND THE FACT THAT WITHOUT THIS PART, THE CAR CANNOT FUNCTION AT ALL. *TR

GO INTO MY CAR AFTER WORK DROVE TO THE HIGHWAY WHICH WAS LESS THAN A MILE AWAY. MERGED INTO TRAFFIC THE CAR WAS STUCK AT 40 MPH AND BEGAN TO LOSE SPEED TIL EVENTUALLY THE CAR JUST STOPPED. LUCKILY I WAS ABOUT TO GET ON TO SHOULDER AND AWAY FROM TRAFFIC. *TR

NISSAN ALTIMA 2010 (~25K MILES SO FAR) WOULD NOT START UPON PRESS THE START BUTTON, SO THE CAR IS IMMOBILIZED. WALKED AWAY, CAME BACK 15 MINUTES, AND BY CHANCE, IT STARTED. THIS HAPPEN SEVERAL TIMES FOR THE PAST 2 MONTHS. THE LAST TRY, NO SUCH LUCK WHEN ATTEMPT TO START THE CAR. CHECK THE CAR BATTERY WAS AT 45%. SO I CHARGED THE BATTERY TO 100% AND STILL NO LUCK STARTING THE CAR. CALL NISSANASSIST AND RECOMMENDED THE CAR BE TOWED TO NISSAN AUTHORIZED SERVICE CENTER. I DID AND THEIR DIAGNOSIS ($119.00) ARE A BAD BRAKE SWITCH/WIRING HARNESS COMBO ISSUE AND COST ABOUT OVER $600.00. THE CAR IS NOW OUT OF WARRANTY. THE LOCAL SERVICE MANAGER SAID "OFF THE RECORD", THIS KNOWN DEFECTIVE BRAKE SWITCH WILL NOT ALLOW THE CAR TO START, ALSO IT IS CONSUMING THE BATTERY ELECTRICAL CURRENT AND OVER TIME. THIS CONTINUOUS BLEEDING OF CURRENT WILL HEAT UP THE WIRE HARNESS/CONNECTORS DUE TO THE CAR STARTING AND ITS SECURITY FEATURES, AND THUS EVENTUALLY DRAINING YOUR CAR BATTERY AND DAMAGING THE WIRE HARNESS. THAT IS WHY YOU WILL HAVE A DEAD BATTERY OVER TIME OF 1-2 WEEKS. THIS IS A MONEY MAKING PROPOSITION FOR NISSAN CORPORATION AND THE LOCAL SERVICE PERSON MENTIONED ABOUT A RASH OF BAD SWITCH OCCURRENCES LAST YEAR (2013). IN SHORT, IF YOU DON'T USE THE NISSAN SERVICE DEPARTMENT FOR YOUR CAR AND SPEND $$$ WITH THEM, THE NISSANASSIST WON'T HELP YOU DEFRAY THE COST FOR THE CAR DEFECTIVE AS YOU DID NOT "INVEST" WITH THEM .SO NHTSA, PEOPLE WON'T DIE WITH THIS DEFECTIVE, BUT WILL CAUSE MANY INCONVENIENCES WITH DEAD CARS AT VARIOUS LOCATIONS WHERE DRIVERS TURN OFF THEIR CARS AND FRUSTRATED ON ATTEMPTING TO START THEIR CARS. THIS IS THE SAME PROBLEM NOTED ON NISSAN BLOG AND WEBSITES BY FRUSTRATED NISSAN ALTIMA OWNERS. IN SUMMARY, CAN NHTSA INVESTIGATED AND FORCE NISSAN TO ISSUE A RECALL FOR THIS RECURRING PROBLEM AS NO ONE DIE YET? YES, NO ONE WILL DIE FROM THIS. *TR

THE CAR WILL NOT START, STEERING LOCK MALFUNCTION. *TR

MY WIFE JUST PHONED TO TELL ME THE CVT TRANSMISSION FAILED-AGAIN- LEAVING HER STRANDED IN A PARKING LOT IN A BAD PART OF HOUSTON (SW). THIS HAS HAPPENED MANY TIMES AND HAS BEEN TAKEN TO NISSAN DEALER IN ANGLETON, TEXAS FOR THIS PROBLEM. IN DECEMBER OF 2014 THEY INSTALLED A TRANSMISSION COOLER,THINKING IT'S AN OVERHEATING PROBLEM. MY WIFE STATED SHES GLAD IT DIDN'T HAPPEN ON THE FREEWAY AS IT MIGHT HAD CAUSED A COLLISION WITH POSSIBLE DEATH,ETC. NISSAN HAS NOT RESOLVED THESE CVT ISSUES AND YOU-NHTSA- HAVE NOT FORCED THEM TO DO SO EITHER. WHEN THE CVT FAILS YOU LOSE POWER AS IT GOES INTO A DEFAULT MODE. THIS HAPPENS WITHOUT WARNING AND CAUSES LOSS OF ACCELERATION AND ABILITY TO MOVE OUT OF HAZARDOUS SITUATIONS. THE ONLY REMEDY IS TO PARK THE CAR AND WAIT FOR IT TO COOL,THUS RESETTING THE DEFAULT MODE. AT THIS POINT NISSAN HAS ADVISED TO BRING THE CAR IN FOR A CODE SCAN. THIS IS DANGEROUS ENOUGH THAT I PLAN TO TAKE THE CAR IN WITH THE INTENTION OF GETTING RID OF IT!!! I WILL TRADE IT IN FOR A TOYOTA CAMRY BUT UNFORTUNATELY SOME OTHER PERSON WILL BE STUCK WITH THE SAME DANGEROUS CVT ISSUES AND COULD ALSO BE KILLED OR INJURED BECAUSE OF THIS TRANSMISSION FAILURE AND BECAUSE YOU HAVE NOT FORCED NISSAN TO FIX THE PROBLEM. I HAVE COMPLAINED TO YOU OF THIS SAME ISSUE WITH NEGATIVE RESULTS. *TR

THIS ISSUE FORCE ME TO SPEND 1600 FOR A NEW STEERING COLUMN BECAUSE I CAR WOULD NOT STARTED. *TR

HAVING TROUBLE SUDDENLY WITH BRAKES GRABBING AND STOPPING SHORT. TOOK TO DEALER AND THEY SAID IT WAS THE BRAKE BOOSTER-$700 IS THIS NORMAL FOR 29000 MILES I UNDERSTAND THERE IS A PROBLEM WITH THE MASTER CYLINDER OF THESE CARS LEAKING INTO THE BOOSTER, BUT THEY SAID THAT DIDN'T HAPPEN. *TR

MY DASHBOARD IS MELTING CAUSING A BAD GLARE. I CAN'T BARLEY SEE 10 FEET IN FRONT OF ME WHEN DRIVING DURING THE DAY. TRIED CONTACTING NISSAN TO FIX THE ISSUE THEY REFUSE. I EVEN OFFERED TO PAY LABOR & PARTS, BUT THEY WANT TO MAKE MONEY OFF MY FIXING MY SAFETY ISSUE. HUNDREDS OF OTHER DRIVERS ARE FACING THIS PROBLEM. IT MUST COST $300 TO FIX THIS ISSUE PER VEHICLE AND IF WE DON'T SOMEONE IS GOING TO END UP HURT OR DEAD. IT WOULD BE SAD TO THINK THAT A LIFE IS LESS IMPORTANT THEN FIXING THIS ISSUE OF VISIBILITY WHILE DRIVING.

THE BRAKE COULDN'T BE PRESSED SO THE PUSH BUTTON START WOULDN'T WORK. ALSO, THE ABS & VDC LIGHTS STAY ON EVEN WHILE DRIVING(SOMETIMES). YOU NEVER KNOW WHEN ITS GOING TO HAPPEN. I HAVE BEEN LATE TO WORK, UNABLE TO TAKE THE KIDS TO SCHOOL, AND AFRAID TO DRIVE MY OWN CAR THAT I USED TO LOVE, IN FEAR OF NOT BEING ABLE TO START THE DARN THING!! I SEE A LOT OF CUSTOMERS HAVE HAD THIS SAME TYPE OF ISSUE. IS THERE ANY KIND OF RECALL? *TR

TO WHOM IT MAY CONCERN: THIS PARTICULAR INCIDENT DATE WAS ON 8/7/14 BUT ALSO REPORTED 8/23/14 & 9/30/14 AT TWO NISSAN DEALERSHIPS. I WAS DRIVING AT 65MPH FOR 1 HOUR ON THE HIGHWAY AND FELT A LOSS OF CONTROL. THE STEERING WHEEL ABRUPTLY TURNED RIGHT, I HAD TO ATTEMPT TO KEEP THE VEHICLE WITHIN THE LANE AND SLOWLY DECELERATED TO A STOP ON THE ROADSIDE WITHOUT IMMEDIATE BRAKING. WHILE BRAKING AT 15-20MPH I APPLIED THE BRAKE WHICH JERKED THE ENTIRE CAR TO THE RIGHT, SUSPENSION WAS STIFF ON PASSENGER FRONT STRUT. THE CAR HAD BARELY 70000 MILES, HAD BEEN UP TO DATE ON SERVICES, WAS TOWED TO THE DEALERSHIP. THE SERVICE DEPARTMENT COULD NOT DUPLICATE THE STEERING INCIDENT. 8/23/14 THE CAR EXPERIENCED A SUDDEN LOSS OF STEERING WITH A "DRAGGING" FEEL AND NEARLY HIT ANOTHER VEHICLE, CAR SEEMED TO "FLOAT" AND COULD NOT FIND A "STRAIGHT" LINE, EITHER IT TURNED SLIGHTLY LEFT OR SUDDEN RIGHT. THIS WAS INCREDIBLY CONCERNING AND I FELT IT WAS NO LONGER SAFE TO DRIVE. DEALERSHIP COULD NOT DUPLICATE, TOLD TO INSTALL BRAKE BOOSTER. 9/30/14 UNABLE TO OPERATE THE VEHICLE, UPON START IT WOULD "KNOCK" WHEN PUT INTO GEAR, GRINDING NOISE TO THE PASSENGER FRONT SIDE, TURNED THE STEERING WHEEL RIGHT IF COASTING AT 5MPH. DEALER COULD NOT DUPLICATE ON A TEST DRIVE BUT ADVISED A NEW STEERING RACK, A DIAGNOSIS TO A PROBLEM THAT WAS NOT SEEN IN THE SHOP. ALMOST EVERY TIME THE CAR HAS BEEN RUNNING FOR LONGER THAN AN HOUR OR AT HIGHWAY SPEED I HAVE LOST STEERING CONTROL. I HAVE HAD MY WIFE WITH ME ON TWO EVENTS, THIS IS UNACCEPTABLE AND DANGEROUS, I WILL BE TOWING THE CAR FROM THE DEALERSHIP AS I FEEL IT IS UNSAFE TO DRIVE. THE STEERING, "KNOCK" FROM SUSPENSION AND TRANSMISSION ARE ALL COMPROMISED AND DOCUMENTED. *TR

CAR HAD INTERMITTENT NO START CONDITION AND INTERMITTENT BRAKE LIGHT OUTAGE. MECHANIC REPLACED FAULTY ORIGINAL STOP LAMP SWITCH 25320-AX00C(N). *TR

TL* THE CONTACT OWNS A 2010 NISSAN ALTIMA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. MA 09/22 UPDATED 12/05/2017*CN

REPEATED OCCURRENCE OF THE AIR BAG LIGHT ON AND THE PASSENGER AIR BAG LIGHT ON WHEN A PASSENGER IS SITTING IN THE SEAT. THE LIGHT TURNED ON AFTER MY VEHICLE WAS SERVICED FOR A NEW RADIO NEEDING TO BE INSTALLED AND THE REAR SPEAKER BLEW. THE LIGHT HAS BEEN RESET TWICE BUT STILL TURNS ON. WARRANTY IS OUT AND DEALER STATED FRONT PASSENGER SEAT NEEDS REPLACED WHICH IS TOTAL COST OF 1,000. THERE IS RECALL ON THE 2013 2014 MODELS FOR SAME ISSUE. THIS YEAR SHOULD BE ADDED . THE CAR HAS LOW MILES TO HAVE THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2010 NISSAN ALTIMA. THE FRONT PASSENGER SEAT AIR BAG SENSOR FAILED TO DETECT WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 32,000.

I HAVE THE EVENFLO CHASE CARSEAT LISTED ON THE EVENFLO RECALL BUT THE REPRESENTATIVE I TALKED WITH EVENFLO SAYS IT IS NOT ON THE RECALL. IT WAS ON THE RECALL ACCORDING TO THEIR INFORMATION ON THE COMPUTER. I COULD NOT PUSH THE RED BUTTON TO RELEASE THE CROTCH STRAP. NEITHER COULD THE POLICEMAN TRYING TO HELP ME. IT WAS 95 DEGREES OUTSIDE WHEN THIS OCCURRED. VERY BAD SITUATION. EVENFLO COMPANY IS NOT HONORING THEIR RECALL. I WILL NEVER BUY ANYTHING FROM EVENFLO AGAIN. THE EVENFLO REPRESENTATIVE WAS A VERY RUDE AND ARGUMENTATIVE. (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=ALTIMA, MODEL=NISSAN). *TR