2020 Nissan Altima Complaint Log

I am having issues with the back-up camera display on the radio screen freezing up occasionally while backing up and once it went black while backing up. I have also had dozens of issues with the drivers door not opening. Occasionally when i try to exit the vehicle the door will not fully unlatch to open. It will only partially unlatch to open a crack. I have tried locking/unlocking, shutting off the vehicle and starting the vehicle, roll down the window and try to exit using the outside handle, but was unable to exit the vehicle. The only way I could get out of the vehicle was to exit through the passenger door. After several minutes or longer it will finally open to exit. This is a severe entrapment issue. These issues have happened on multiple occasions, but did not start until after the factory warranty ended.

My vehicle was in a car accident and during the impact my seat belt came undone

The “check engine” light came on - after shutting off the engine a couple times - it still came on. Took the 2020 Nissan Altima Platinum to Glendale Nissan - after a 3 hour wait they said I need a new Cam Shaft for $6,000. The car only has 42,000 miles. I took the car to get a second option - they want $9,000 to fix it. So I called Nissan to enter a claim on February 20. It took Nissan until March 9 to respond - that they would NOT give any assistance to fixing the Cam Shaft. The car was 10 months out of time warranty and 18,000 under mileage warranty - I understand time trump’s mileage. We have owned many cars the last four have been Nissan Altimas. Never have we had a catastrophic event like this with a car. At the very least this incident should be added to the records of issues with Nissan cars that might lead to a recall.

Message popped up while driving saying “engine malfunction power reduced service now”. Pairs with the check engine light coming on

I received a Recall # R25B1 for my Nissan Altima 2020. I visited my local Nissan Dealer in Chelmsford, MA, on December 30, 2025. They explained that they saw an issue and that I would need a new engine. There are 32,000 miles on this vehicle. They began the process but were then told by Nissan Corporate that it did not meet the requirements of the recall, and they would not be replacing it. I am in the process of heading on a long driving trip and am very concerned with how this was handled. Nissan Customer Relations explained it wasn't covered under warranty, which has nothing to do with a recall. I am very frustrated and disappointed in Nissan. The mechanics at Nissan in Chelmsford took photos and sent them to Nissan, and they still denied it. With the car only having 32000 miles on it, it was probably if anything at the beginning of the failure. Please advise on going forward.

Need a new engine / gasket confirmed by pep boys. Been at the dealership a lot more than usual lately and they kept telling me everything is fine with my vehicle

This is my second Altima I bought. A 2016 and a 2020. Both vehicles had issues where the car door wouldn't open from the inside or outside due to the lock system. If my car is "locked" and I go to open the drivers door,. it sets off the theft alarm system. These issues cause major issues because if I get into an accident and am not able to open the car door I could possibly die from not being able to get to me fast enough, sitting too long, etc the possibilities are endless. Not to mention I get up pretty early sometimes so to hear a theft alarm at full maximum volume is frustrating to say in simple terms. Other issues include the volume on my car will randomly turn to max volume or turns off. Essentially an error electronically that affects numerous aspects and integrity of the vehicle itself.

Locks no longer work with key fob or button within car and sometimes even takes multiple attempts to manually unlock. This poses a danger if needed to enter or exit the car in a hurry.

I am writing to request immediate assistance regarding the recall inspection for my 2020 Nissan Altima Platinum. Last week I received a letter notifying me of an open recall and instructing me to have my vehicle inspected. I brought my car to my local Nissan dealership on Saturday. During the inspection, I was told that metal debris was found in the engine and that the vehicle would need a full engine replacement. I was asked to leave the car at the dealership and was told I would receive a loaner vehicle on Monday. After waiting all day today for an update, I was informed that Nissan declined the engine replacement because the debris found did not “qualify” under the recall. I was told the dealership would clear the debris out of the engine and that I could pick up the car tomorrow. I am very concerned about this decision. Metal debris inside an engine—especially during an active recall related to engine failure—raises serious safety and reliability issues. Simply clearing out the debris does not address the root cause or provide confidence that the vehicle is safe to drive. This matter is urgent, as I must drive more than 1,000 miles soon to take my medically complex daughter to a children’s hospital. I need to trust that my vehicle is safe for long-distance travel. I am requesting a prompt review of my case and a second evaluation to determine whether an engine replacement or another appropriate remedy is necessary to ensure my vehicle’s safety.

On October 31, 2025, I noticed the Check engine light was on, after inspecting the car at the closest car shop the technician noticed white powder on the driver side knee airbag cover. Next morning I brought my vehicle to Temecula Nissan telling about airbag powder leakage. But this issue was completely ignored by the Advisor, who for some reason decided to fix another issue but ignoring my airbag issue concern. When I tried insisting to inspect the airbag saying:" I worry it may unexpectedly deploy or not deploy in case of a car accident. And my nose and throat are very irritated possibly because of inhaling the powder", the advisor looked at the airbag cover finally noticing the powder and said:" It's not a problem, we will wipe the powder off", despite my concerns. When I came to pick up my vehicle, I asked if my airbag issue was taken care of and documentations have been provided, I was told "Yes, we sent you a link". But it was no information about airbag inspection request or what work was done on it. I immediately went to speak with General manager of Temecula Nissan, who promised to inspect and fix the airbag issue next workday but nobody contact me since then and message I left for the manager on the phone was completely ignored. After filing a complaint to Nissan Consumer Affairs, I was told that nothing they can do about it and advised to get a second opinion from another Nissan dealership. So I did. Pedder Nissan Advisors took my concerns seriously, they said that it is dangerous to drive my vehicle in that condition, they did an inspection and took my car to replace the defective airbag.

2020 Nissan Altima involved in a 3 car collision. Altima was rear ended by a vehicle travelling approximately 50 MPH and forced Altima to rear end the vehicle in front of it. Vehicle is a total loss. No air bags deployed.

THE VEHICLE HAS ACTIVATED A FALSE AEB ON SEVERAL OCASSIONS SINCE I PURCHASED THE VEHICLE. I IMMEDIATELY TOOK IT BACK TO NISSAN AND THEY STATED THERE WERE NO RECALLS AND THE VEHICLE SEEMED TO HAVE NO ISSUES. I'VE HAD THE VEHICLE FOR 5 YEARS AND IT CONTINUES TO OCCUR, NEARLY CAUSING A TRAFFIC COLLISION. TWICE THIS YEAR, THE VEHICLE MADE A COMPLETE STOP ON THE HWY AND TOOK A MINUTE BEFORE I COULD RESUME DRIVING.

See attached document for complaint.

The contact owns a 2020 Nissan Altima. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was filed. The contact had not experienced a failure.

3 out of 4 of my doors have to be locked and unlocked by hand instead of using my Nissan key button to unlock my car. 3 of the motors are bad or it's some kind of electrical issue that goggle says is common in 2019 to 2020 Nissan Altimas. I feel like I shouldn't have to pay out of pocket myself to get this fixed if it's a noted common issue on goggle.

I’ve received notice that my car is subject to engine failure. I’m afraid to drive it and I need this issue fixed ASAP. What should I do?

My back up camera was pink this morning went to work then noticed next time I backed up it was a static picture and then backed up again and its blue and now it's back to the static picture

I am the owner of a 2020 Nissan Altima (VIN: [XXX] ), and I am reaching out to formally report a serious, ongoing issue with the vehicle’s engine performance. I have paid out of pocket for repairs, yet the issue persists, resulting in continuous inconvenience, emotional distress, missed work, and significant financial strain. After researching, I believed my vehicle might have been subject to a recent recall due to widespread reports of engine failure and related concerns in this model. However, the dealership denied any open recalls related to my VIN. The conflicting information, combined with the unresolved mechanical failure, has caused immense frustration. I am requesting a full review of this matter, including whether this issue qualifies under any known recalls, customer service campaigns, or warranty extensions. I am prepared to escalate this issue legally if necessary. Please acknowledge this complaint and inform me of next steps. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Nissan Altima. The contact stated that while driving at 55 MPH, the vehicle stalled in the middle of the expressway. The contact turned off and restarted the vehicle, and the engine started knocking significantly. There was no warning light illuminated. The contact was able to slowly pull over to the side of the road. The vehicle was towed to the residence. The vehicle was later driven to the dealer, where it was test-driven. The dealer informed the contact that there was smoke coming from the vehicle, and the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The contact related the failure to NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure, and a case was filed. The failure mileage was unknown.

The contact owns a 2020 Nissan Altima. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). The local dealers were contacted; however, the recall information failed to show while entering the VIN information. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Unknown. The engine started have overheating issues but never was ran in the overheated zone. We took the car to the dealer and was told the head was cracked. We questioned how that was possible if we never ran it in the overheated zone. We were told they did not know but that several other Customers in the last few weeks have had the same issue. Then we heard about the recall but was told our car was not affected. It needs to be reevaluated. We never ran the car hot.

Windshield Wiper Fluid Reservoir sensor going on even when reservoir is full. Gives drivers a warning light which is very distracting. If you go on line, this appears to be an extremely common problem that Nissan has not addressed. This can lead people to not know if they have fluid in reservoir as they will eventually ignore warning light or disconnect sensor (the two most common solutions in Nissan Altima forum).

This car is going to kill me! It randomly hits the brakes on the highways! I am literally driving a deadly weapon. I turn the emergency brakes off and had it checked and STILL brakes. It break everytime I pass a shade spot on the road and even highway going over 60 miles per hour! It hits the breaks while I am in traffic making the driver behind me almost hit my car. It breaks whenever I go under a tree. It breaks when I am in a parking garage when there are NO cars around. It breaks randomly in traffic with no cars too close by to create a collision. It breaks in front of a school bus that was driving close behind me. It hit the breaks going 30 miles per hour. If the school bus would have hit me then that would be child endangerment. The bus driver thought I would break checking him but it was hard to explain it was my emergency breaks. It’s been getting so bad that I am writing a complaint until something can be fixed or changed. It’s ruined my breaks in general from always setting off the emergency breaks. It is not even emergency breaking, it’s breaking to kill at given moment. It’s ruining my car and my ability to drive! This is not correct and it’s keeps going off even more. I am scared to even drive it. This has been happening since I got the car but for the past year since I turned off the sensor, it’s gotten SO much worse. It can turn deadly on my end or someone else’s. This was not properly designed for safety. It’s doing the exact opposite. This happens literally every week! So there is not way of giving you every single date nor do I have the time to wipe my phone out to take a video during those moments because it’s random.

My check engine light comes on & the it will go off then back on again…

All 4 door lock actuators prematurely fail, causing doors to remain unlocked or locked even after numerous times of locking/unlocking, posing a safety risk.

HOOD UNLATCHED WHILE DRIVING ON EXPRESSWAY AND SMASHED INTO WINDSHIELD. EXTREME SAFETY ISSUE. VIEWED BY MECHANIC AND TOW TRUCK. NO WARNINGS BEFORE UNLATCHING

The contact owns a 2020 Nissan Altima. The contact stated that while driving approximately 30 MPH, the collision avoidance system failed to activate, and the vehicle crashed into the rear of a second vehicle. During the crash, the front end of the vehicle was severely damaged, but no air bags deployed. No injuries were reported. A police report was taken at the scene. The vehicle was driven to the home and later to the body shop. The cause of the failure was not determined. The manufacturer and local dealer have not yet contacted. The VIN was not available. The failure mileage was 67,000.

Description of the Problem: For the past three years, my vehicle has experienced intermittent and sudden loss of power while driving, including on the highway. The issue is ongoing and has not been resolved despite having the throttle body replaced three separate times, totaling approximately $4,500 in repairs. Each replacement has resulted in the exact same malfunction: the car enters limp mode, drastically reducing power, which is especially dangerous when my children are in the vehicle. Component/Inspection: The issue appears to involve the throttle body and possibly the CVT transmission or related electrical system. The component has been replaced multiple times and is available for inspection if needed. Safety Risk: This malfunction puts my safety and the safety of my passengers at significant risk, particularly when driving at high speeds or in heavy traffic. The car's sudden loss of power makes it difficult to accelerate or maintain speed, which could easily lead to a collision/serious injury. Problem Reproduced/Confirmed: Yes. The problem has been witnessed and confirmed by Midas of Palm Bay, FL and Nissan of Melbourne, FL. Manufacturer Involvement: I reached out to Nissan, but they refused to assist with the repairs or offer any support. Warning Signs/Symptoms: Before the failure, the check engine light comes on, followed by a warning message that reads “Engine Malfunction.” Immediately after, the vehicle loses power and cannot accelerate normally.

The forward collision warning sensor,the rear collision sensor and the traction lights turns on and off from time to time . The transmission seems like its been force to accelerate

The tire rod assembly disconnected and caused a near miss accident. The steering was no longer intact. The car had to be towed and repaired to the nearest auto repair shop.

My 2020 Nissan Altima Door actuators are all currently broken. The doors will not unlock with the fob and have to be manually unlocked. This can cause a huge safety issue if they are unable to be unlocked.

1 of 2 problems! 1 the passenger head light seems to be leaking water into the headlight and blurring vission forwards and gives a blurring illusion and mabe shorting out the headlight. 2 the windshield wipers liquid sencer showes it needs windshield wipers fluid when it's full. The light on the dashboard keeps flashing showing this and keeps the odometer blocked.

I been having issues with my car stalling out and not wanting to start I got the spark plugs replaced by a mechanic and then my car starts over heating I have my car looked at by a mechanic again and I’m told the engine is corrupt by oil and the fuel pump is bad my car can be inspected for this issue as it is having a lot more issues due to the Nissan recalls but my vin doesn’t cover it

Rear camera malfunctions after trunk is opened, screen goes purple, pixilated, or jumpy.

Door lock actuator will not function properly, causing my car to “lock” with my keys inside the vehicle. This is available for inspection upon request. This is a safety hazard because my drivers side, and both back doors do not lock properly and can be accidentally opened when driving. Mount Airy Nissan has been notified of this problem and have inspected my vehicle, and agrees there’s an issue. There were no warnings or notifications displayed prior to them going out. I bought the vehicle in October of 2024 unknowing the back drivers side door lock actuator was already broken. After going into a store, and accidentally locking my keys inside the vehicle, I realized there was a problem with the lock since I was able to open the back driver side door without needing to press the unlock button on my key fob. After this realization, my back passenger side and driver side door lock actuator broke.

All 4 door lock actuators have failed, no warning lamps indicating this issue, first appeared in 2024. Car has been broken into as a result

While driving my vehicle on the freeway, the car suddenly went into limp mode then a few seconds later, the Warning Light appeared showing CVT failure alert. The car has 111,000 miles. This should be an issue that Nissan need to be responsible 100%.

On the way to work a warning error message came across the dash board saying “ Engine Malfunction Power reduced. Service now” then is turned off. The engine light didn’t come on until a month later saying P0101. P0101 was fixed but the engine malfunction still comes and goes.

The contact owns a 2020 Nissan Altima. The contact stated that while driving at 35 MPH around a curve, the steering wheel locked up. The vehicle shut off and turned back on. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined the key fob battery needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.

Driver side front and passenger rear doors locks stopped working when trying to lock doors. Stopped working a few months ago. Door doesn't lock when put into gear to drive.

My car is said malfunction Loss of engine power

The brake switch keeps coming loose making it difficult to start the car when pressing the brake down. When the switch is not secure, the electrical connection is lost and it is very hard to press the brake down. What if this happens in the middle of traffic? The issue also causes the brake lights to remain on and not turn off. This has to be a faulty part. My car is a 2020 and the it's too soon for wear and tear.

The contact owns a 2020 Nissan Altima. The contact stated while driving at an undisclosed speed, the Lane Departure sensor warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed Lane Departure sensor. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed with a failed Lane Departure sensor. The contact was informed that the Lane Departure sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,439.

Backup camera screen goes black/blue sometimes

Car phantom brakes. There are multiple cases of it online where people are complaining when the front emergency brake warning light comes up at times and the car brakes automatically in empty highways. This happens fairly often

Since August of 2024 I noticed that my vehicle had strange noises coming from the engine and I was having a coolant loss but did not see anything on the ground. I then took my car to Nissan in New Orleans and they were recommending that I replace my entire engine. I’m not sure of their findings but still to this moment my vehicle still makes the same noise from the engine and still is having a coolant loss. I did notice that the coolant is overfilling in the reservoir tank and leaks out.

I noticed a month ago I was driving and both the rear and front emergency braking lights came on in my dashboard but the car never actually began to brake. Fast forward to today when I was backing in to park my car and the emergency brake engaged and I could not back in. Nothing was around me, I wipe off the sensor and it still would not let me back in. I had to turn off the emergency brake system just to back up my car.

While accelerating from a complete stop, the car stalled with tires, powertrain, and steering wheel all locked. For 15 seconds, the steering wheel, tires, and car was unable to be manipulated. During acceleration, the speed was less than 15mph when it came to an abrupt stop. Another car behind me almost hit me when my car came to a stop. Car was just serviced for another warranty issue a few months ago by Nissan dealership.

I was driving on the Freeway and without warning my car reduced speed. Then there was a warning bell that showed engine malfunction power reduced. Then the check engine light came and my rear and front warning indicator came on

RECEIVED ENGINE MALFUNCTION REDUCED POWER SERVICE NOW MESSAGE WHILE DRIVING (RECEIVED MESSAGE 6 TIMES SO FAR). ERROR GOES AWAY WHEN I SHUT CAR OFF AND RESTART IT, NO CODE IS FOUND WHEN SCANNED AT NISSAN DEALERSHIP. CAR SEEMS TO SHIFT WEIRD DURING A STOP AND FEELS LIKE IT RUNS ROUGH BUT NOTHING IS EVER FOUND AT DEALERSHIP TO BE THE CAUSE.