Nissan · Armada · 2020
2020 Nissan Armada
1
Recall
24
Complaints
4/5
Safety Rating
The 2020 Nissan Armada has 1 recall and 24 owner-reported complaints on file with NHTSA. Overall safety rating: 4 out of 5 stars. Most reported issue: electrical system (5 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2020 Nissan Armada page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is electrical system with 5 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2020 Nissan Armada currently shows 1 NHTSA recall listed on this page and 24 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 4/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are electrical system (5), service brakes (4), unknown or other (3).
- Vehicle
- 2020 Nissan Armada
- Recalls
- 1
- Complaints
- 24
- Safety Rating
- 4/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
23.7% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Optional
Recall Notices
NHTSANHTSA ID: 21V373000May 20, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
Remedy Status
Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.
Owner Complaints
24 totalAIR BAGS
CRASH1 injuryDec 13, 2025
on 12/13/25 at 2:30pm our vehicle slid on ice and we crashed into the front of a barrier. No deployment of airbags occurred but the impact was so severe it damaged the frame/suspension/radiator. Our insurance adjusted/police and tow yard were surprised that the airbags did not ...
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ELECTRICAL SYSTEM
Jun 26, 2025
Here’s a full response you can paste into the NHTSA.gov form text box that directly answers all of the questions shown in your screenshot: ⸻ Component/System: The battery and electrical charging system on my 2020 Nissan Armada have repeatedly failed. The vehicle experiences sud...
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UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Jun 10, 2025
When driving home from work my car disengage cruise controlle and started flashing in my center concel BCI Malfunction. Since I makes it hard to start my car from time to time and it will randomly continue to flash BCI Malfunction
SUSPENSION
Jun 1, 2025
No warning messages or signs. It has happened twice now. The rear suspension airbag leveling system has blown out. Two separate times. The suspension is now out on the rear of the vehicle which is a safety concern. Also, when the air bag does blow, it is loud and startling. ...
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UNKNOWN OR OTHER
May 9, 2025
BCI Malfunction light has come on and is causing multiple other dash lights to appear as well. Turning the vehicle on/off doesn’t work to reset it.
SERVICE BRAKES
Mar 5, 2025
BCI malfunction message, sudden braking, mulitple dashboard warnings lights
FUEL/PROPULSION SYSTEM
Jan 23, 2025
Absolutely. Here is the revised, anonymous version of your NHTSA complaint about the acceleration and incline issue—with all identifying info removed: ⸻ Component/System: Engine performance and drivetrain. My 2020 Nissan Armada experiences repeated loss of power when accelerati...
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FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Apr 29, 2024
I have had this issue more than 5 times. When I am driving my breaks will lock up like it detects something in the road. I have had cars stop and almost rear end me multiple times. It happens at speeds higher than 20. I am very worried for my safety and my children’s safety in th...
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ELECTRICAL SYSTEM
Apr 15, 2024
BCI Malfunction light will occasionally come on and dealer unable to explain why and when they have its led to brake swich. Twice in two years this has also led to them replacing the Brake switch in under 40K miles. now at 53 k miles brake switch is causing issues for the third...
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ELECTRICAL SYSTEM
Feb 13, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? The electrical system and battery/charging system of my 2020 Nissan Armada have repeatedly failed. The vehicle experiences unexplained battery drain, even after extended driving. Th...
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Showing 10 recent complaints from 24 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Nissan models. That sequence helps separate one-off year spikes from broader make-wide patterns.
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Frequently Asked Questions
How many recalls does the 2020 Nissan Armada have?
The 2020 Nissan Armada has 1 recall recorded by NHTSA.
How many complaints have been filed for the 2020 Nissan Armada?
NHTSA has received 24 owner-reported complaints for the 2020 Nissan Armada.
What is the NHTSA safety rating for the 2020 Nissan Armada?
The 2020 Nissan Armada received an overall safety rating of 4 out of 5 stars from NHTSA.
What are the most common problems with the 2020 Nissan Armada?
The most commonly reported complaint categories for the 2020 Nissan Armada are electrical system (5 reports), service brakes (4 reports), unknown or other (3 reports).
Does the 2020 Nissan Armada have any recalls?
Yes. NHTSA has 1 recall on record for the 2020 Nissan Armada. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.