2019 Nissan Leaf Complaint Log

September 19, 2024: NHSTA Recall 24V-700 due to lithium battery fire risk. I was advised: Do not quick charge. Two interim letters were sent in October and November 2024 saying no remedy was available; do not quick charge. A third interim letter was in June 2025 sent saying do not quick charge but remedy would be available in third quarter 2025. All of the above is verified in NHSTA Safety Recall Report: [XXX] . This report indicates that an interim remedy is being tested, a remedy that will shut down the vehicle if the battery overheats to a point that it might cause a fire, but there is no permanent remedy available. I have received no communication from Nissan for the past 6 months. In December 2025, I asked my local Nissan dealer is a remedy was available and I was told they did not have a remedy available. I have now been unable to quick charge my car for 16 months. This is an egregious violation of my warranty. Nissan needs to repurchase my LEAF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This recall is over a year old, based on science there is likely no software fix supported by the age of the recall. Since there clearly is no software fix, battery replacement should be mandated. This car is not able to be used as advertised, since it supported fast charging. I would need to rent another car for any trips over about 90 miles in one direction.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that due to the recall information, the vehicle should not be charged at high-speed charging levels, and the vehicle could not be properly charged for a long trip. The dealer was contacted and confirmed that the part was not yet available for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 25,000.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was unable to use the Level 3 quick charging for long-distance driving until the remedy was available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

My vehicle is subject to a manufacturer’s recall that was issued well over a year ago. It is allegedly unsafe to use Level 3 charging on my vehicle due to a risk of the battery combusting. The manufacturer has not announced a fix or even issued a current expected arrival date for a fix.

The contact owns a 2019 Nissan Leaf. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power before the vehicle shut off. The failure reoccurred frequently. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer and remained with the dealer for approximately one year. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 108,000.

The Nissan safety recall 24V-700 has been languishing for 18 months, and Nissan has not repaired our vehicle. We are unable to drive it safely for distance travel because we are unable to use rapid DC chargers due to risk of fire. We are extremely frustrated with Nissan’s failure to act and address this issue in a timely fashion. It is completely unacceptable to not be able to use a car for its intended use for 18 months because of a safety issue.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I purchased by 2019 Nissan leaf brand new from a Nissan dealership. My electric vehicle is our only vehicle and has been effectively disabled for out of town driving by a safety recall for the traction battery for nearly a year. Nissan continues to be unable to repair or resolve this safety recall and has offered no alternatives other than telling me not to fast charge the vehicle for fear of it catching fire. I have spent countless hours talking to a regional specialist and then being escalated to an executive specialist both of which offer no resolution. I want my vehicle repaired and returned to the originally purchased function or repurchased by Nissan. With the multiple delays in repairing this safety recall up to a year now I have no faith in Nissan to reach any satisfactory repair. I no longer want to own or drive this vehicle and the fault lays entirely with Nissan for their handling of this concern. I fear for my families safety when driving or using this vehicle because of the stated risk of electric battery fire. Nissan continues to have failed to offer any repair or inspection of the battery to determine our risk of a vehicle battery fire.

We have a 2019 Nissan Leaf that I believe is covered under California's Lemon Law. We were unable to properly use the vehicle due to the fast charge DC capabilities being falsely reported by the dealership when we purchased it. We were told to stop using the DC chargers as a fire might break out, thus making the vehicle unsafe to charge at home and unsustainable for our work/life use. Several of the R24B2 recall milestones were missed in rectifying this charging issue and there is seemingly no solution to this dangerous battery issue. Since, the vehicle will also inexplicably drop in battery performance from 70% to 9% when the vehicle is cold and driving uphill with the defroster on. Looking this up on google has shown us that it is the signs of a weak battery, although the dealership says that it's running optimally. We've taken it to the dealership and they cannot replicate the problem and will not help us replace the battery. And since taking it in, the driver's side door now inexplicably won't lock or unlock with a push of a button or key fob. It has to be manually locked or unlocked. Extremely dangerous when walking to my car alone at night and having to now get in through the passenger side to unlock the driver's side door before entering my car. I do not feel safe with this car in the least. The Leaf is only 7 years old but acts like it's 17. A nightmarish purchase on our end that did not live up to the promise of what the dealer sold us. And apparently, it was fully known that the fast-charging DC capability did not work properly when sold to us. We would like to trigger a buy back from Nissan Consumer Affairs to the date when the recall was first announced. Thank you.

The contact owns a 2019 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V071000 (BACK OVER PREVENTION) and 24V700000 (ELECTRICAL SYSTEM); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I am the owner of a 2019 Nissan Leaf affected by Recall R24B2, which addresses a critical battery issue that may lead to overheating or fire during Level 3 charging. I contacted Nissan Consumer Affairs over a week ago to initiate resolution and was informed that a regional manager would follow up with me directly. However, I have not received any communication since that initial call. I followed up again with Consumer Affairs, and was told they would reach out to the regional manager once more. Despite these efforts, I have received no callback, no update, and no timeline for resolution. This delay is unacceptable given the safety risks involved and the urgency of the recall. I am requesting immediate escalation of my case, a direct response from the assigned regional manager, and a clear plan for remedy. I have documented all communications and am prepared to pursue further action if necessary.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact wanted to know how a battery software update would prevent a failure. The contact had not experienced a failure.

Battery charging system cannot be used on fast chargers without potential overheating and fire, therefore, I cannot travel safely beyond my immediate area without incurring a risk to myself and others. The recall has been ongoing with empty promises of a fix since September of 2024, over 1 year and 6 months ago. So, that means this risk has been in place for much longer.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); which advised not to use the level 3 quick charge port while charging the battery, due to a possible fire hazard. The local dealer and manufacturer were contacted on several occasions however, the parts were not yet available to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

Because of the uncorrected recall issue, I have been unable to use the quick charge on my vehicle for 8 months. This has been an great inconvenience and will cause me to **have to rent a car for the summer if the problem is not corrected.** Remedy has missed the promised fix date by two months already. From the recall notice WHILE AN AFFECTED VEHICLE IS LEVEL 3 QUICK CHARGING, THE INCREASED ELECTRICAL RESISTANCE COULD RESULT IN RAPID HEATING OF THE BATTERY. IF QUICK CHARGING CONTINUES, A BATTERY FIRE MAY OCCUR INCREASING THE RISK OF INJURY. CUSTOMERS ARE INSTRUCTED NOT TO USE LEVEL 3 QUICK CHARGING VIA THE CHADEMO CONNECTOR UNTIL THE REMEDY IS COMPLETED

Nissan has issued a recall for the fast charging system on this vehicle in September, 2024. Over a year later, there has been no resolution to the charging issue. I live in a rural area where medical appointments, shopping and family activities are outside of the car's battery range. The lack of a solution has rendered my car useless for most times I would need a vehicle. This is my only car so I often need to carpool or borrow to get places.

I have the same complaint as the other 2019 leaf owners. It's been over a years since I was told a recall was in effect for the car I haven't been able to drive it any significant distance because I can't use a fast charger. Additionally, the rear camera that had been recalled and supposedly fixed is now malfunctioning again. When I contacted Nissan I did get in touch with the arbitration department but they are giving me the runaround

NHTSA Recall Number24V-700 It has been over 1yr since the recall was issued for fire risk on the Nissan leaf and still no fix is available. Nissan continues to ask users to not charge with level 3 charging which in my leaf was an expensive option. Limits my ability to use my car for longer trips. How much time do they legally have to remedy the issue?

Three issues remain unsolved as Nissan states there is no current fix. 1) Recall for battery/fast charge. Recall was supposed to be fixed by Nov 24 and has not been fixed. Fast charge could lead to fire. Charging is limited to level 1 or level 2. 2) Software update causes heat to stop working at will. This is a safety hazard as temps in the upper midwest dip below zero degress. Nissan consumer affairs state their engineers are working on it, but this is the second winter season I'm dealing with this. 3) Infotainment system reboots daily at will and this is a safety issue as well. There is TSB that fixes this but my VIN is not included in the TSB therefore Nissan refuses to update it.

Regarding NHTSA Recall 24V-700 which was first reported in September of 2024. We were told not to use the "fast" charging port because of a fire hazard. Using the slower charging port takes about an extra 8 hours per charge. This was supposed to be fixed in November of 2024. To date....almost 2 years later....not fix is available. This has caused me over 800 additional hours of charging time!!! Nissan should have to pay us for this time as we bought the car with the expectation of using the fast charger.

Door unlock motor that unlocks the passanger door failed. Known issue by Nissan. This is a well documented issue and causes issues in entering the vehicle from outside, even with the key. This can delay entry and cause issues, or cause issues during exit as the automatic door locks do not engage on the affected door.

NHTSA Recall Number24V-700 Recall has been going on since August 2024.

On 7/19/2024 while charging the car at Chargepoint Johns Creek, I heard a "clunk" sound as if something had popped off from beneath the body of the Leaf. At the same time, the charging emergency stopped. Smoke started to come out from under the Leaf. There was a smell as if something was melting, making me feel dizzy and nauseous. I felt a sense of confusion from inhaling the smoke. Since both my son and I were outside the car, we were able to quickly pull away and escape as soon as the smoke started. If we had been inside the car, or if this had happened while driving, we might have been unable to escape in time, lost consciousness from the smoke, and possibly died in the fire. The smoke continued for about 15 minutes, followed by a fire. At the same time, there was a sound of something exploding. The police arrived, followed by the fire truck. It took a long time to extinguish the fire, possibly because the lithium battery caught fire. Please refer to the video. ︎Mental and Physical Condition After the Accident Both my son and I are experiencing symptoms similar to PTSD. When we smell smoke or drive a car, we feel chills, nausea, and dizziness, which negatively affect our daily lives. This incident left burn scur to my son and has started having nightmares and crying at night. Seeing an electric vehicle scares us to the point that our bodies freeze and we can't move. Also, seeing fire or hearing car sounds suddenly makes us tremble, our hearts race, and we have difficulty breathing. We start crying uncontrollably in a panic, and it takes time to calm down. It is difficult to control our emotions. We are experiencing insomnia, likely due to the excitement of our nerves from the accident. We probably need mental treatment such as therapy and physical treatment to alleviate insomnia and tension.

Cant fast charge the Vehicle, remedy has not been issued yet. Remedy keeps getting pushed back. latest remedy went from March 2025-October 2025.

The current recall is over 1 year old and there has been no response from Nissan on Remedy of Battery Recall. The Nissan Dealer and Nissan Help has been unresponsive.

Brake warning sign came off and the car won't shift out of parking brake, causing the passenger to get stranded. Upon dealer inspection, there's defective wire hardness which has been noted in Nissan service bulletin Ref: NTB19-054a. Dealer confirmed that it is bulk wire harness issue and will require replacement (~$3.2K for part and labor). i have reported to Nissan since the leaf has 22k mileage only, but rejected by Nissan that it is a manufacturer issues. Please investigate this as i have seen many similar issues with other Leaf owners and it will be un-safe to have parking brake issue suddenly pops up, where it will brick and unable to move the vehicle. Thank you.

During the last 3 winters I have noticed the car do something strange when going up an extended highway inclines. The battery % along with the estimated miles left will drop suddenly (~40% in a minute) and when I would go over the top of the hill most of the battery % and miles would return. During the 2021-2022 winter, I noticed this happen only once or twice. During 2022-2023 winter, I noticed this happen more often but I did not know what was causing it except it seemed to only happen on very cold days and also when the battery % prior to the drop was around 50% or less. During the current 2023-2024 winter, this issue became common. It no longer had to be very cold but just an extended incline and battery at 50% or less. It usually happened between exit [XXX] and exit [XXX] on [XXX] in New Jersey. It has become so common that I was able to record it. The videos show the car will lose over 40% of battery in about a minute. However, once I would go over the hill most of the battery % would come right back. In one video the “Battery charge is low Charge now” warning is triggered. On a few occasions, when I had around 30% of battery prior to going up this hill and the battery started to drop suddenly, I had to make a rapid emergency stop on the right shoulder midway up the hill. When stopped the battery would recover back to around 30% and I was able to get over the hill. This obviously created a safety concern. My car battery is still covered under Nissan’s EV battery warranty. I have taken the car to two 2 Nissan dealerships. One of the dealership was able to replicate the issue, but stated the only way they will approve the warranty repair is if they disassembles the battery. They stated once they approve the warranty repair they can order the battery but that it might take up to 8-9 months to get the battery. They stated that during this whole time my car will be inoperable and Nissan will not provide or reimburse for a loaner car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Total Battery Failure at 130,000 miles - Electric Vehicle will not operate

In January 2024, The rear camera on my 2019 LEAF SL PLUS failed to work. I took it to local Nissan dealer and they indicated that could be a loose connection. They accidentally tap on the camera and it return to function for a while. I reported this to [XXX] in January. An agent called me and after a month of evaluation he told me Nissan Consumer Affairs could not repair for me on this item. Their previous recall on the rear camera on other Leafs does not cover the this vehicle with this VIN number. My rear camera currently does not work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear view camera, activated when the vehicle is in reverse, works on and off. The inconsistent nature of the rear cameras view presents a danger everytime I backup.

Having issues with the back up camera it will randomly not work, showing a black screen instead of rearview. Other times the image is excessively dark compared to other surround camera views or has horizontal lines that interfere with view. Car is available for inspection. I have reported to the dealer multiple times. They have not been able to replicate. The problem is intermittent, dealer has not been able to replicate. Asked that I take video when it occurs which I have done. No warning lights or lamp or consistent pattern to warn when the issue will occur. Most recent incident noted below.

AFTER RECENTLY DOING THE RECALL UPDATE ON THE VEHICLE, I HAVE NOTICED THAT THE BATTERY PERCENTAGE LIGHT INDICATOR NOW SIGNIFICANTLY DROPS ITS PERCENTAGE SOMETIMES UPT TO 15% WITHIN A COUPLE OF MINUTES DRIVING AT A CONSTANT SPEED AND THEN WHEN SLOWING OR COMING TO A COMPLETE STOP THE BATTERY PERCENTAGE WILL INCREASE BACK ANYWHERE BETWEEN 10 AND 15 PERCENT WHICH LEADS TO DECEIVING THE DRIVER AND MAY CAUSE THE VEHICLE TO GO INTO SAFETY MODE. CONTINUES TO OCCUR EVERY DAY I USE IT SINCE IT IS A COMMUTER VEHICLE FOR ME. Unable to updload a video. Please email me correspondence so i may send a video.

On 9/17, 2019 Nissan Leaf S 40 kWh lost braking power just after start up. I started the vehicle, placed the vehicle into drive and went to creep through open parking spot. The brake pedal was either dead or lost enough power to feel dead. The vehicle was returned to park in order to stop slow roll. No injuries or damages. Experience seems similar to NHTSA ID 11488058. I don’t recall whether any warning lights came on as I rushed to power down the car. No indicator lights illuminated after restart and vehicle drove home without issue. A few hours prior to brake issue, a humming/ringing sound was heard throughout the cabin just after shutdown. My passengers also observed the sound, which stopped after powering on the vehicle and turning the fan dial. This had not happened before and only occurred once. On 09/18, the vehicle indicated “Warning: Service EV System No Power”. Numerous warning lights were illuminated, a photo taken, and a tow truck scheduled. Two hours later, I went to check whether the vehicle could be placed into neutral. The vehicle started and went into gear without issue and no warning lights illuminated. The vehicle was towed to the dealership for inspection as precaution. My 12V battery was the original battery, so I suspected it needed replacement and asked the dealership to test it. I have read online about other issues from Nissan Leaf owners when the 12V battery is deteriorated. Dealership confirmed 12V battery failed testing. They were not able to duplicate the brake issue described above. The only time that the vehicle provided a warning about the 12V battery was when it generated the warning described above once. Otherwise, no indication that battery needed replacement. Nissan needs to provide a system update to give the driver more specific 12V battery health information. Also address the 12V battery more clearly in maintenance schedule. Vehicle operating as expected with a new 12V battery installed.

Reverse camera is intermittently blank

The rearview camera stopped working. It works intermittently when backing up (<10%), but otherwise just shows a black screen for the rear backup camera. No warning lamps. As a result the rear blind spot warning does not work, posing a risk to kids or pedestrians crossing behind me. The vehicle has not been inspected by anyone at this point but a service appointment is scheduled. It is available for inspection.

Today I received a recall notice - 22v0-048 - regarding the defrosting and defogging systems. As currently programmed, the defroster limits visibility out of the windshield under cold conditions. The solution proposed by Nissan is reminiscent of the Apollo 13 instructions, complicated and difficult to follow by normal humans. Rather than actually reprogram the defrosting system, Nissan is resolving the recall by issuing inane instructions. This should not be allowed.

Rear camera shows black screen when backing up. Guidance lines are still present. Research online indicates this to be a common issue with my vehicle.

Stuck in a snow drift, slightly down hill, rocking the car forward and back, twice it went into an uncommanded full throttle forward. Even after removing my foot from the accelerator with no other control inputs the car was in high speed forward mode. I had to hit the brake each time to get it to shut down. Glad there was nothing to hit each time.

The back up camera does not work half of the time. When the car is put in reverse, the screen in the console shows only black. Because the car has many blind spots and a small back window, this makes backing up difficult. The other day I almost ran over my neighbors kid and I was being extra cautious. Every time we've taken the car to the dealership for repair the camera start working again. Other Nissan Leafs from this same year were recalled for a similar issue, but ours was not. Nissan needs to expand the recall to more vehicles. We have picture evidence that the camera does not work, but because the dealership can't replicate the issue they will not cover the cost of repair even though this problem is identical to issues from a previous recall.

Backup camera stopped working. There has been no damage or known circumstance that may have contributed to this failure.

Fron passenger lock has been faulty. Door will either latch or unlatch randomly. Dealership has reviewed and stated it is faulty but not their fault despite no evidence of driver responisbility. Car has various electrical issues including auto braking triggering and this lock issue is another example. Dealership is not ackolwedging issues.

The issue with our car is that the Distance-to-Empty (DTE) calculation for miles remaining for battery charge is very inaccurate. This issue causes the car to prematurely alert the driver that the battery is depleted when it truly is not depleted. While not a true safety issue, it's a driver distraction that can certainly lead to a safety issue. Here's an example of the problem: 1. Fully charge vehicle- the DTE registers 223 miles remaining; reset trip meters. The LeafSpy application shows a 215.9 miles which appears the more accurate reading. 2. Drive 158 miles, the DTE now says only 3 miles remaining. (The DTE dramatically drops after 100 miles of driving each time). The car's historic miles/KWH is 3.9 and is consistent so issue is not related to lost efficiency. 3. Drive another 14 miles to 172 miles, LeafSpy indicates a 23.8% Battery State of Charge and 49.5 miles remaining to 2% charge 5. Check the math for LeafSpy: 216 - 172 = 44 miles 6. I have been auditing the car for a few months and LeafSpy is super accurate. The battery is good, the Nissan DTE calculation is not. We have taken the car to two dealers and have contacted Nissan EV Customer support (1-877-664-2738). I warned Nissan I was going to issue a report so things get documented more.

Car backup camera stopped working. Screen is black or showing green and pink static lines. Several months prior the car entertainment system would come on momentarily for few seconds when the car was off (not powered). other occasional issues related to blue tooth not recognizing phone ( not sure if all of these issues are related)

A warning light came on with a circle and exclamation mark and when I starting to back up my brake pedal was not stopping the car it kept on going it was very scary , then another warning light came on with a picture of a car and exclamation. Sign and everything stopped working the car will not moved , took the car to the dealer and they said the 12 volt battery was defective

Backup camera fails to display when in reverse. Dangerous reduced visibility of surroundings while reversing vehicle. Called dealership and they confirmed that my VIN is not on the recall list, but I am having the issue! They said I would be charged service to repair this federal safety requirement. Blank screen when entering Reverse mode.

The electronic parking brake does not automatically engage, even when the circumstances described in the owner's manual apply. This could cause some cars to be improperly secured, if drivers expect the parking brake to apply automatically but it does not. I don't think this is an issue with my car specifically as many others on the Internet have reported similar issues. See for example https://www.reddit.com/r/leaf/comments/oxzrne/how_does_the_electric_parking_brake_work/ This problem seems to be pervasive enough that many owners concluded their car simply does not have this feature, despite it being clearly described in the owner manual.

My Nissan does not have an audible reminder to buckle my seat belt. The dealer says this is the way the car is designed. Should my car be recalled? Federal Motor Vehicle Safety Standards require seat belt reminders to have an audible signal that lasts for four to eight seconds and a visual alert that lasts at least one minute whenever the driver's seat belt is not on.

The backup camera on our 2019 Nissan LEAF (VIN : [XXX] works sporadically. There's a recall for the same issue but it doesn't cover our model year. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The rear view mirror camera does not display an image on the console. Visibility behind the car is very poor without this camera due to the car's design, creating a hazardous driving condition.