2019 Nissan Leaf Complaint Log

Clunking Noise occurs during acceleration - this sound occurs from a stationary situation and when the car moves forward. This clunk can be jarring and sudden, and may escalate later into damage to the front axel.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This vehicle has recall with fast charging component. When we purchased this pre-owned car, the remedy date for this recall was given as November 2024. Hence we purchased this vehicle even though there was a recall. Now the remedy date on the website shows as March 2025. Because of which we are not able to use this vehicle to go office where we could have charged the vehicle using fast-EV charger in office parking. It is inconvenient for us.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Received a recall notice for my 2019 Nissan Leaf that there was an issue with the battery, they promised a remedy by November 2024. They then pushed the remedy 6 months and we are past the pushed time. The recall states that there is a chance of fire if using the high speed charger. Makes the car unusable for long distance travel because I have small child and will not risk her safety to charge the car on a trip.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Under battery recall, unable to charge with public chargers (incompatible standards and fire risk) and at home. Being legally represented by MFS LEGAL and filed case with Nissan Consumer Affairs case [XXX]. No software update or fix in sight. Talked with consumer affairs as well as future Nissan in Folsom and Roseville with no solutions! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

April 20, 2026 NHTSA Safety Complaint I am reporting an unresolved safety issue involving my 2019 Nissan LEAF subject to NHTSA Recall 24V-700. This recall identifies a battery defect that presents a fire risk and requires avoidance of Level 3 (CHAdeMO) charging. There is currently no remedy available and no repair timeline. This restriction significantly limits the usability of the vehicle, which I rely on for daily transportation and work. The vehicle is also subject to a separate HVAC/defrost-related safety issue that may impact visibility and safe operation, also without an available fix. I made multiple documented attempts to resolve this directly with Nissan Consumer Affairs, including a formal escalation sent via certified mail. Nissan has failed to respond. Additionally, prior written correspondence from Nissan referenced an incorrect vehicle model (“Rogue”) despite having my correct VIN on file, raising serious concerns regarding the accuracy of the review conducted on my case. I am continuing to incur financial hardship for a vehicle I cannot safely or practically use. NHTSA records confirm this recall remains incomplete with no available remedy, and that continued use of Level 3 charging presents a risk of battery fire. I am requesting investigation into the lack of remedy and manufacturer response

See attached document for complaint.

Fast charging recall issued almost a year ago and Nissan still has no fix for it.

It has been 1.5 years since this recall (fast charging the battery) was initiated and there is still no remedy. This issue has prevented us from using our vehicle in the manner is which we intended when we purchased it and has cost us money.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Per NHTSA ID Number: 24V700000: Summary Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 LEAF vehicles equipped with a Level 3 quick charging port. The lithium-ion battery may overheat during Level 3 charging. Remedy Owners are advised not to use Level 3 quick charging until the remedy is completed. Dealers will update the battery software, free of charge. Interim letters notifying owners of the safety risk were mailed October 10, 2024. A second notice will be sent once the remedy becomes available, anticipated in Quarter 3 of 2025. This is a phased recall. Owners may contact Nissan Customer Service at 1-800-867-7669. Nissan's number for this recall is R24B2. It has been a year with no fix and no remedy in sight, and it is now Quarter 4 of 2025. Level 3 quick charging allows for longer roadtrips and the use of the car has been limited to only local driving since the recall was issued.

Received a notification from Nissan Corporation that my 2019 Leaf is the subject of a safety recall concerning risk of lithium ion battery fire during Level 3 charging. The notice explains that the vehicle's lithium-ion battery may experience "excessive lithium deposits within certain battery cells which could increase electrical resistance and result in a fluctuation in the state of the charge." The notice explicitly cites that the battery may contain excessive lithium deposits but the potential remedy (it has not been issued yet) relates only to a softwear update to prevent rapid heating of the battery. However, there is no remedy planned or addressed to the problem of "excessive lithium deposits" which increase electrical resistance and the impact of that damage to the battery life, performance, deterioration or efficiency. The NHTSA report actually cites specific batteries installed in the Leaf model years implicated in the resulting safety recall. It is essential that NHTSA evaluate the impact of these batteries, the effect of excessive lithium deposits on the car's general safety and performance and the necessity of requiring full replacement of batteries damaged by this defect. The issue of damaged batteries is inextricably related to the safety recall and fire risk. As the problem of damaged batteries is confirmed by Nissan Corporation's Recall Notice and cited in the Defect Information Report filed by Nissan with NHTSA (which reference the specific battery components involved), these defective batteries should be subject to replacement.

Because of the unresolved battery problem for which a fix was promised by March 2025 the range of my vehicle is limited to the round trip distance from my house. At Highway speeds that means only 60 miles one way. If I am forced to charge at the available Highway rest stop charger I risk a fire, but I may have to do so. This is unacceptable.

Recall R24B2 / NHTSA 24V-700 affects my 2019 Nissan LEAF. I received the initial notice in Oct 2024, warning me not to use DC fast charging due to fire risk. It’s now June 2025, and Nissan has failed to provide the promised software remedy. My vehicle remains partially unusable, and no timeline has been provided. I request NHTSA investigate this delay and compel Nissan to offer timely repair or replacement.

Manufacturer has not remedied recall for over a year, continually pushing recall remedy date back. No new recall remedy date is available. Car is not functional for lvl 3 charging as advertised on sale.

Nissan has instructed us not to use fast charging. However, I do not have a home charger and do not have access to any other charging option besides fast charging. This leaves me in a very difficult position. I am extremely concerned about my family’s safety and my own. I am constantly worried that the vehicle could catch fire at any time while we are inside. This situation has caused significant stress and anxiety, as I no longer feel confident that the car is safe to drive. Given these concerns, I am requesting a buyback so that I can purchase a vehicle that I feel is safe and reliable. I do not want to continue putting my family at risk or live with the constant fear that something could happen while we are on the road.

Vehicle is subject to Recall R24B2 / NHTSA 24V-700 (battery fire risk during Level 3 DC fast-charging). Nissan issued a "do not use" directive for the CHAdeMO fast-charge port in October 2024 with a projected remedy date of November 2024. As of March 2026 — over 16 months later — no remedy has been provided.The affected component is the high-voltage lithium-ion battery pack. The battery is available for inspection. The defect has been confirmed by Nissan North America via recall notice and by an authorized Nissan dealer (February 2026), who confirmed no remedy is available. No warning lamps or symptoms were observed; the risk is established by Nissan's own recall documentation.Safety risk: Nissan's own recall states that continued Level 3 fast-charging may cause rapid battery heating and fire. The "do not use" directive effectively removes a core advertised feature of the vehicle with no timeline for restoration.I have contacted Nissan Consumer Affairs twice regarding this recall (February 2025 and November 2025) and received no remedy or timeline. Nissan has repeatedly postponed its repair schedule. A second related recall (NHTSA 25V655, October 2025) was subsequently issued covering additional model years, further confirming the defect remains unresolved industry-wide.I am formally demanding a vehicle buyback under NY Lemon Law (GBL § 198-a) and the Magnuson-Moss Warranty Act due to Nissan's failure to remedy this defect within a reasonable time.

My vehicle is subject to recall number 24V-700 My Nissan case number is 56497817 I have received 4 recall notices (24V-700 beginning 18 months ago. All notices state that Nissan is working open a software fix for this problem, but state that the problem is the result of excessive lithium deposits within certain battery cells, hence level three charging my cause a battery fire. This has a significant impact on my use of this vehicle. There is currently no remedy, although they do apologize for the inconvenience. I request that NHTSA pressure Nissan to provide a battery replacement. This seems to me to also be a warranty issue. If the battery is still under warranty, shouldn't it be repaired of replaced?

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I am filing this complaint regarding the ongoing safety risk and lack of remedy for NHTSA Recall 24V-700, which affects my 2019 Nissan Leaf. This recall was officially initiated in September/October 2024 due to a risk of high-voltage battery fires during Level 3 (DC Fast) charging caused by lithium deposits in the battery cells. It has been approximately 16 months since Nissan issued the interim notification advising owners to stop using Level 3 quick charging. To date, no functional remedy has been provided. This delay has resulted in: 1. Unaddressed Fire Risk: The vehicle contains a known defect that can lead to a thermal incident. While Nissan’s interim "solution" is to avoid fast charging, the underlying hardware defect remains in the vehicle. 2. Loss of Essential Functionality: I am unable to use the advertised DC fast-charging capability of my vehicle. This severely limits the vehicle's utility for trips beyond its immediate range and forces me to rely exclusively on slower Level 1 or Level 2 charging, which is not always feasible. 3. Unreasonable Delay: Under 49 U.S.C. Chapter 301, manufacturers are required to remedy safety defects within a reasonable time. A delay of over a year for a software-based fix (which Nissan has stated is the intended remedy) is unreasonable and leaves the consumer with a diminished and potentially hazardous product. I am requesting that the NHTSA investigate the cause of this extensive delay and compel Nissan to either provide an immediate repair, offer a vehicle buyback, or replace the defective battery modules, as the proposed software "patch" appears insufficient to address the physical cell degradation.

I am writing to report a serious safety issue with my Nissan Leaf that needs immediate attention. On two separate occasions, the brakes have failed completely without any warning while driving. A warning light appeared, stating "T/M System Malfunction Warning - See Dealer," but by that time, the brakes had already stopped working. The only way to stop the vehicle was by using the emergency brake, which is extremely dangerous and could easily lead to a fatal accident. The first incident occurred when I was able to quickly pull into a Walmart parking lot, luckily avoiding other vehicles. The second time, the car crashed into the side of my garage and hit a tree stump in my driveway, causing damage to the rear of the car and breaking the side mirror. I was fortunate enough to engage the emergency brake before the car entered the road, but it was a terrifying experience that could have ended much worse. Fortunately, did not happen while my teenage children and their friends were driving the car. After researching this issue, I was shocked to discover that many other Nissan Leaf owners have experienced similar brake failures dating back to 2012. This is not an isolated incident, and I am deeply concerned that it continues to happen without resolution. When I brought my car to the dealership, they informed me that the issue is related to the Intelligent Brake Unit Controller, and the repairs would cost $5,000. However, my vehicle is only five years old with 62,000 miles, and I believe this defect should be addressed by Nissan, not at the owner's expense. I urge you to take immediate action to investigate this dangerous defect. There is no warning before the brakes fail, and this puts drivers and others on the road at extreme risk. Does it really take a fatal accident for Nissan to address this issue? This problem has been ongoing for years, and it’s unacceptable that it has not been resolved. I hope that you will take this matter seriously and provide a solution befo

R24B2 Battery recall has been going on for a full year now with remedies being moved every time the date has been reached. Nissan refuses a buyback, but still has no solution to the no fast charging mandate. The car would NOT have been purchased if I had known there is essentially no level 3 charging on this car.

There has been a safety recall #24V-700 for my 2019 Nissan Leaf with regards to quick-charge ports due to potential fire risk with Level 3 charging. I have been waiting almost a year for this to be resolved. I want to sell my car. I am sure the fact there is a recall will prevent me from either selling it or getting a decent amount for it. I have spoken to a dealership and was told they are still waiting on the repair.

I own a 2019 Nissan Leaf that is subject to safety recall # RS4B2. Outrageously, while this safety recall was issued almost a year ago, Nissan has to date still not offered an actual remedy. Instead, for the last year, Nissan's "remedy" has been to simply instruct Leaf owners to indefinitely refrain from DC fast-charging our vehicles. This instruction is not only logistically absurd - akin to telling the owners of gas vehicles that they can't visit gas stations for an entire year - but also financially damaging: it has rendered our vehicles totally unusable for many driving applications for almost a year. As such, Nissan's instruction to its customers to indefinitely refrain from using their vehicles the way they were marketed and sold is not merely an inconvenience but rises to the level of consumer fraud. I have asked Nissan to provide just one of the following, all of which they have refused: 1. a loaner Nissan Leaf capable of safely DC fast charging 2. an offer to repurchase my Nissan Leaf 3. a statement in writing from Nissan USA that while waiting for Nissan's still non-existent remedy to its safety recall, I may continue to DC fast-charge my Nissan Leaf without voiding the 8-year/100,000-mile battery warranty. I would be willing to accept any one of these three solutions at Nissan USA's choosing. What I am not willing to accept is being told that, until Nissan gets around to releasing a remedy to a safety recall that it issued almost a year ago, I may not use the car that I purchased according to its specifications. What can NHTSA do to force Nissan to resolve this issue?

The following Nissan recall: NHTSA ID: 24V-700 NISSAN ID: R24B2 The issue was recognized in October of 2024, and owners of affected vehicles were advised not to use level 3 chargers, otherwise the battery cells could experience excessive lithium deposits, creating a risk of explosion. A fix was promised by November 2024, and then rescheduled to be done by spring of 2025 (Nissan's website still says March 2025 as date for remedy). Most recently, Nissan sent out a communication that the fix would be done by the "third quarter" of 2025. This is not only a safety hazard, as if someone forgets the recall, or is unaware of it, there is significant risk. On a practical level, I cannot undertake road trips with my vehicle, as the length of time it would take to recharge on level 2 simply is not logistically feasible. Even for daily commuting, I've had to spend considerable time the past year finding level 2 chargers and waiting for my vehicle to slowly charge. The length of time this has taken is excessive and Nissan should be either buying back all affected vehicles or else offering owners like myself significant settlement checks for the inconvenience.

Nissan issued a recall on my 2019 Nissan Leaf for unsafe level 3 charging. I understood the answer to be a software update. It has been almost two years and no solution. I can't drive from Colorado Springs to Denver and back without having to charge. I need to be able to do this and I even had to buy a cheap ICE to get back and forth. I need this car to do what I need or I need Nissan to replace the battery or buy my car back so I can drive it as I need.

Nissan has reported than some cars could abruptly catch fire while DC fast charging due to excessive lithium deposits within the battery cells. In certain circumstances, those excess deposits could create additional electrical resistance while fast charging, overheating the battery pack and causing a fire. The NHTSA's reference number is 24V-700. This problem was first discovered in 2024 and officially reported in September 2024. This is nearly a year and a half ago and limits the usefulness of the vehicle to local driving only. It is ridiculous that a remedy still hasn't been implemented.

Recall campaign R24B2 was issued 9/20/24 and there is still no remedy. It has prevented me from using my vehicle as intended because I am unable to go anywhere with a longer distance since I can't use level 3 charging. This issue has not been fixed in a timely manner and I contacted the dealership in 2025 - they DID NOT RESPOND. This is unacceptable. I believe I am entitled to a repurchase since I am unable to fully utilize this car safely. Also, another problem was just discovered regarding the heating system not functioning properly on extremely cold days. I live in MN and this has been a serious problem this winter. I hope Nissan is investigated.

Manufacturer Name : Nissan North America, Inc. Submission Date : SEP 19, 2024 NHTSA Recall No. : 24V-700 Manufacturer Recall No. : R24B2 My Vehicle: 2019 Nissan LEAF Description of the Safety Risk: While the vehicle is Level 3 quick charging, the increased electrical resistance could result in rapid heating of the battery. If quick charging continues, a battery fire may occur increasing the risk of injury. This recall has been open since Sept 2024. The promised remedy date (Nov 2024) has passed. My VIN look-up still shows no remedy available which means I am unable to use Level 3.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was contacted; however, the contact was unable to speak with an agent about the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I received a recall notice from Nissan on 9/19/24. It stated: "Until your vehicle is remedied, do NOT use the level 3 quick charge port (CHAdeMO). ....... If quick charging continues, a battery fire may occur, increasing the risk of injury." I was told by your office that Nissan "expects" to have a remedy by this summer. That's nearly a year of very limited use of my Nissan Leaf, never mind the significant reduction in its resale value. It is a very very poor standard of responsibility by Nissan.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer recall number R24B42 HTHSA/Recall number 24V-700 remains without a remedy. It was initiated almost a year ago on Sep 19, 2024. The inability to rapidly charge is a great burden for me. Please force Nissan to resolve the issue now or replace the car..

This is a follow-up to my last complaint because I never received a response. A year ago, Nissan issued a safety recall for some 2019 and 2020 Nissan Leafs that they still don't have a remedy for (Manufacturer Recall # R24B2; NHTSA Recall # 24V-700). This recall instructs affected owners not to DC-fast charge our vehicles, which means we can't DRIVE our vehicles in many applications. Nissan is supposedly always "finalizing" this remedy, and the remedy is supposedly always "coming soon." Then, when the promised release date comes and goes, Nissan just announces a new future release-date for their still non-existent remedy. This has been happening for a year. Owners are supposed to just not use our vehicles the way they were advertised. We're supposed to just not drive our vehicles on trips requiring a DC-fast charge, even though the ability to DC-fast charge is one of the reasons we bought this car. How is this legal? Is the NHTSA planning to do anything to make Nissan issue a remedy for this safety recall?

I am currently using a 2019 NISSAN LEAF electric vehicle and the vehicle is still under NISSAN's 7-year warranty. In September 2024, Nissan sent me a notice advising me to temporarily stop fast charging the vehicle to avoid overheating the battery and possibly exploding and wait for them to fix the vehicle charger. Two months later, Nissan continued to send me a new notice and continued to schedule me until spring 2025. I still trusted and waited for them, in June 25 Nissan sent me a third notice to wait until the third quarter of this 25. Up to now, more than 9 months have passed but they still do not have spare parts to replace my vehicle and I still do not know if Nissan will have spare parts for my vehicle by the end of the third quarter of this 25? in the past 9 months, i have had to spend a lot of time every time i need to charge my car. just because i don't have my own house so i have to take my car to the charging station and every time i charge i have to wait for about 5 hours. i don't understand what nissan wants now? ◦

Recall has been standing for 1 year. I can’t drive my car as normal and as sold because I can’t use fast charge

Nissan issued a recall for my car in September 2024, stating that 2019 Leafs cannot use CHAdeMo fast charging until the problem has been remedied. Nissan gave multiple estimates of when the recall would be completed (first in the fall/winter of 2024, then early 2025). Despite the recall being most recently estimated to be remedied in March 2025, it is now October 2025 and there is no solution, nor any recourse for the lack of remedy. Accordingly, for over a year, I have been unable to use fast charging, making it impossible to take any trip longer that 135 miles (my range on one charge). Using a level 2 charger takes ~8 hours to charge meaning that if the battery gets close to zero, I need to stay in one location for at least 8 hours before I can make it back home. Nissan has not presented any workable solutions nor any kind of compensation for this considerable defect for over 1 year.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System). The contact had not experienced a failure with the vehicle but called to report that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of a lack of parts availability to complete the recall repair.

My 2019 Nissan Leaf SV (VIN [XXX] ) is affected by Recall 24V-700 / Nissan R24B2, a critical battery defect with no available fix since September 2024. Nissan has acknowledged the defect but has not provided any remedy. Despite repeated follow-ups with Nissan Consumer Affairs and their Arbitration Specialist, I have received no updates or resolution. The vehicle’s charging performance and safety are materially impaired. This defect has persisted for over one year, violating Nissan’s federal recall obligations. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nissan announced recall R24B2 on September 19, 2024. The vehicle is at risk of overheating/fire when FAST CHARGING. Nissan has not provided ANY solution to this issue in the 14 months the recall has been open. Dealers have no information, Nissan says they are "working" on a software fix but give no date or schedule for repair. The official response from Nissan Corporation has been to tell us that they believe the recall solution of "DO NOT FAST CHARGE" is sufficient and they do not need to provide us any further assistance or compensation. The vehicle cannot be driven further than a single charge will allow because major EV charging station companies have now BANNED Nissan Leaf's from using their stations because of fire risk. This means outside of my HOME, I cannot charge the Leaf AT ALL. There is no usability of a vehicle that cannot be charged or powered outside of the home for risk of fire or damage to the battery. I was charged MORE money to have fast charging and a larger battery in this vehicle to be able to utilize it for ALL of my driving needs, including the ability to fast charge to increase range of the vehicle. Our vehicle had swollen battery modules that had bent or damaged the stacks and required a new battery to be installed due to the swelling of the modules leaving the vehicle unable to power on. Nissan replaced the battery in October 2025, but informed us despite a NEW battery the vehicle STILL CANNOT BE FAST CHARGED, as they are still unsure of how to fix the rapid heating of the cells. The vehicle will likely see the same swelling and degradation of the batteries without a PROPER solution from Nissan, leaving me to minimize any driving of a vehicle I am actively paying for, to avoid risk to my family, home and vehicle.

Recall issued 9/24. Remains without a remedy with no estimated time for solution per Nissan Consumer Affairs Regional specialist. Vehicle is unsafe to be charged at fast charging chargers due to possibility of fire in lithium ion battery limiting my ability to travel. Also,the market value and utility is diminished due to this open recall. Requested buy back from Nissan North America and was denied citing not enough repair information on file with dealership where purchased and serviced. I see no connection to this statement governing the recall in question. I have followed the manufacturer’s recommended service for this vehicle as stated in the owner’s manual. This is unsatisfactory to me due to this extended recall compromising my safety and my ability to get market value for the vehicle at this point in time should I choose to do so.

This current recall has been not been solved in over a year: Sep 19,2024 Manufacturer Recall NumberR24B2 NHTSA Recall Number24V-700 Recall StatusRecall Incomplete, remedy not yet available. I cannot drive as intended because I am no longer able to use a level 3 charger. This is unacceptable and I am no longer able to make longer distant commutes.