2019 Nissan Leaf Complaint Log

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact was unable to charge the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

For details please see: Manufacturer Recall Number R24B2 NHTSA Recall Number 24V-700 This battery issue has been known by the company but not yet addressed, despite them saying there would be a solution by March 2025. Quick charging remains not recommended which is a significant issue when using the vehicle on longer drives or for when more battery-intensive alternate routes are necessary. The ability to quick-charge a battery electric vehicle without worry of overheating or fire is a very low baseline for standard usage, and the company should fix the issue or offer replacement batteries as soon as possible.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

My 2019 Nissan Leaf has been under recall since September 2024 (Recall #24V700000) due to being a fire hazard when using Level 3 chargers, also known as fast charging. I understand that issues can take time and specialized parts to resolve a recall. However, it is now 10 months later and Nissan still has no remedy to offer for this issue, leaving me unable to safely utilize this key feature. As a result of this delay, I have not been able to drive my vehicle on longer trips and instead make alternate arrangements like renting a vehicle at my own expense. This is also limiting my ability to sell or trade in the vehicle, which ultimately has diminished its value. While I have not suffered direct physical harm from Nissan's delay in resolving this recall, it has negatively impacted the quality and long-term value of the product.

The open recall 24V-700 still has no remedy from the manufacturer; they keep pushing it back. It's been over 9 months since it was originally issued, and longer since they told me to stop using level 3 charging. A lack of level 3 charging means I cannot feasibly use this vehicle for longer trips. You state "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-888-275-9171 or file an online complaint with NHTSA." I don't consider Nissan's behavior to be "timely" in this matter.

Manufacturer recall for fire hazard when level 3 charging was supposed to be addressed by March 2025 and it is now July 2025.

I am writing to make a formal complaint on how long this recall is taking for my vehicle. It’s been almost a year and no updates. I tried to get an appraisal for my vehicle but was turned away because the dealerships are unable to purchase my vehicle until the recall is resolved. I think its dangerous and very careless to know about this fire hazard while using the ChaDeMao fast charger but assume people will not need to use it over the course of the year. I have used the fast charger against the recall issue only in emergency situations, with caution, however, I don’t want to feel afraid to use it. Plus I am noticing a lot of fast chargers are taking this type of plug out of many chargers in my area. Is there an update with what Nissan will do for this recall? Will they switch over to the new standard fast charger adapter? I hope to find some answers when submitting this complaint.

The contact’s mother-in-law owns a 2019 Nissan Leaf. The contact’s mother-in -law received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Nissan has stated since September 2024, that they’re working on a repair for my 2019 Nissan Leaf. The issue is that using a fast charge system could cause the battery to catch fire. Nissan states to not use these types of chargers. I just received my third or fourth recall notice from them stating that they are working on it and they keep pushing the date back. Estimated date now is third quarter of 2025. This issue severely limits how I can use my vehicle, which is used primarily to commute to work. My commute is 70 miles and I cannot make it back and forth on a full charge so I frequently need to fast charge the vehicle.

The contact owns a 2019 Nissan Leaf. Th contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This is in regards to recall number 24V-700. This recall was issued in September 2024 with a resolution set for November, then December 2024, then March 2025, and finally Spring 2025. We are now in the Summer of 2025 with no resolution yet. This recall limits the usefulness of my vehicle, and perceived value if sold due to not being able to fast charge.

2019 Nissan Leaf Battery Recall: 1 year out from recall announcement, still no repair is available, and it is unsafe to use fast charging for risk of fire. Nissan advertised repairs for recall coming in late 2024, then March 2025. It is now July 2025, and still no repair, and Nissan Corporate will not provide a financial remedy. Have spoken with Consumer Affairs, and they claim no obligation. Unable to use the car to travel longer distances (>45min away from home) because fast charging is unsafe. Consumer Affairs gave me run around. Called back 24 hours after initially promised, at 4 minutes before end of work day on a Friday. Once I finally spoke with the Consumer Affairs rep the next Tuesday, they claimed no obligation under my state's laws to remedy the issue. They refused to email the denial letter that contained this response to the issue and stated that I would have to wait for a physical copy to be sent in the mail 4-8 weeks later. I have gone to 2 Nissan dealerships in the last 2 weeks to attempt to get this recall repaired, and they all report the same issue. It is not possible to repair the battery because Nissan has not provided a solution. 1 year later, this "solution" is still in development. I do not have more time to wait. Moreover, I should be covered by the battery warranty up to 100k miles (I have 51k miles on car) and it does not expire until March 2027.

Manufacturer Recall NumberR24B2 NHTSA Recall Number24V-700 Recall StatusRecall Incomplete, remedy not yet available Hi, Nissan has continuously failed to provide a solution for this recall which is unacceptable. I'm prevented from fast charging my car which significantly hinders it's usefulness and value (if I tried to sell it). What compensation is available for owners?

My 2019 Nissan Leaf (VIN: [XXX] ) has a known charging-related defect. The vehicle became undrivable on [XXX], due to its inability to charge. It had previously exhibited the same issue on [XXX]. The dealership (Grand Strand Nissan) has had the vehicle for over a week and has not been able to fix it. They are working with Nissan engineers but no repair or resolution has been found. The issue appears related to a known recall (R24B2), for which no fix is currently available. I have an open case with Nissan Consumer Affairs (XXX), and despite promises, I have not received a response from a regional case manager. The vehicle remains inoperable under warranty, creating a serious safety and mobility risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

2019 Nissan Leaf, purchased in USA, 3 years ago. Moved to Canada and imported vehicle through proper methods. When entered into Canada and waiting for safety inspection paperwork, learned that there was an open recall. The open recall is for battery Level3 charging issues. Can catch fire. In order to get safety inspection paperwork, this recall needs to be resolved. Constantly communicating with Nissan US and Nissan Canada, dealership and corporate for a fix and release and it has been scheduled and postponed for the past 2 years. There is no fix or resolution in sight. I cannot legally inspect, register, insure and drive my vehicle during this time. Ive waited 3-4 months now and because I imported from the states, Im one of the few Leaf vehicles that cannot drive my car while recall fix is pending. And its been pending for 2 years now. I simply need my vehicle resolved so I drive my car. No complaint to the dealership, or Nissan corporate has yielded any results.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I am unable to use the DC fast charge option as the recall specifically says I am not able to use it until a remedy is available. It has been more than 6 months, I am unable to use my vehicle as designed, and the range is unreasonably limited.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had failed to charge. The vehicle was taken to the dealer, where it was diagnosed that the battery module had failed and needed to be replaced. The vehicle was not repaired due to a lack of manpower. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 31,200. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reporting that, in September 2024, Nissan publicly suggested March 2025 would be the estimated timeline for recall service resolution. Now in May 2025, I'm still unable to use the Level 3 charging due to recall 24V-700. Until September 2024, we could safely use this feature for longer term trips, and we are still waiting for Nissan to resolve this recall so we can resume trips.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 60 MPH, the battery warning light illuminated, and the message was displayed that the vehicle would be unable to restart after shutting off. The contact was able to drive to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the battery had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 109,171. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

It has been months where I have not been able to fast charge my Nissan Leaf due to the recall. The other week, because I drove out of town and I had to fast charge, I received an error message from the Level 3 charger and could not charge my Nissan Leaf. Please contact Nissan to urge them to quickly find a remedy to this issue. So far, I cannot travel beyond my city with my car because I can't fast charge to return home. Manufacturer Recall Number - R24B2 NHTSA Recall Number - 24V-700

Fortunately, nothing has happened yet but the recall for the battery fire risk still has not been resolved. I would like to know when Nissan will come up with a fix for this recall which was issued in September 2024. They said they were going to come up with a fix by March 2025.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while exiting an alley, the vehicle struck a sign. The contact stated that the blind spot on the vehicle blocked the view of the street sign. The panels were located by the small window and the windshield. The contact was not injured. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

March 2025 has passed without a recall remedy of the quick charging battery in the Nissan Leaf

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Purchased the vehicle used in December 2024, as Nissan had a remedy expected by March 2025. It is now June, and no remedy. This has become our primary car, and I'm having to fast charge it regularily to use it as we don't have a charger available at our rental house.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact stated that the level one charger was inoperable and failed to charge the vehicle. The vehicle failed to charge overnight. The contact was checking the charging status throughout the night. The charger failed to operate. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System). The vehicle was taken to the local dealer, who determined that the charger was working as designed. The vehicle was taken back to the local dealer, who inspected the vehicle and determined that there was no charging issue. The charger eventually failed completely. The contact called another unknown local dealer, but the vehicle had not been diagnosed or repaired. The contact purchased a level two charger. The contact was concerned about voiding the warranty. The contact requested a buyback. The manufacturer was contacted and opened a case, but no other assistance was provided. The approximate failure mileage was 98,000.

Nissan has told it's customers to not fast charge the vehicle due to the risk of a battery fire, which is a big issue if you are trying to drive a longer distance. No ability to safely fast charge this vehicle makes it worthless unless you use it locally only. Nissan has promised a remedy for this situation, first deadline was March 2025, but they have consistently delayed this action. Something needs to be done in order to rectify this issue. I do not feel safe fast charging this vehicle, and it's pretty worthless to me as a primary vehicle.

I've had four incidents of the automatic braking system engaging and braking when there was no object in front of the car that should have required it to stop. There doesn't seem to be a common factor. Twice in a lighted garage. Once on a highway while making a turn during daylight, and once on a highway going straight at night. It's very dangerous.

I purchased a 2019 Nissan LEAF in January 2024 and registered it with the DMV. Nissan never notified me of Recall R24B2, despite federal requirements that current registered owners be contacted. Because I was not notified, I used Level 3 quick charging more than 50 times before learning of the recall. The recall states that using fast charging can pose a fire hazard and risk of injury or death. Nissan’s failure to notify me placed me, my children, my passengers, and vehicles parked near me at charging stations in danger. Nissan has admitted that they never notified me, and I have written confirmation from them and from NHTSA that manufacturers are required to notify all registered owners. Nissan has still not provided a concrete remedy or addressed compensation for the danger and hardship caused. This is not just a defect — it is negligence and a serious consumer safety failure. I request that NHTSA investigate Nissan’s failure to notify owners and require Nissan to provide both a timely remedy and financial compensation.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

While driving, the car will fluctuate its battery percentage, similar to the report in NHTSA Recall 24V-700. While driving down the highway with 67%, it suddenly swung down to 10% displaying a "Battery charge is low Charge now" warning on the dash. My concern is that if I'd have had less charge after the swing in battery percentage, the car could have turned on it's "turtle mode" at highway speed on open freeway. My local dealer has confirmed that this is a similar concern to the one outlined in Nissan's recall r24b2 (NHTSA 24V-700), and should be resolved with that fix. I feel that this warrants updating the recall to include fluctuations occurring at speed as well. There are no warnings during the percentage swings while driving, only when it swung below the normal threshold for the "Battery charge is low. Charge now." warning did anything come up.

While driving during rainy conditions on January 19, the windshield wipers stopped working, resulting in obstructed view through front windshield while driving in the rain. Following, they worked intermittently for a week and then stopped working altogether. The exact failure has not been identified but is either a damage rod or non-functional motor; likely the motor as there is no noise coming from motor when the wipers are turned on. No warnings. We do not have a dealer within driving distance.

The contact owned a 2019 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 23V494000 (VEHICLE SPEED CONTROL), 24V700000 (ELECTRICAL SYSTEM), and 24V071000 (BACK OVER PREVENTION). The contact stated that while driving approximately 20 MPH and coming up to an intersection, the vehicle ahead of the contact had stopped in front of the contact due to a crash. The contact attempted to stop the vehicle; however, the vehicle failed to stop. The contact stated that the brake pedal was depressed; however, the vehicle unintendedly accelerated and crashed into the rear of the vehicle ahead. The contact stated that the vehicle came to a stop at the intersection under the traffic light after the crash. There were no warning lights illuminated; however, there was a beeping sound while attempting to stop the vehicle. The driver’s and passenger’s side air bags deployed as needed. The contact was unsure if a Police report was filed. The contact stated that the vehicle was driven to the residence. The contact sustained an injury to the right knee from the impact, sciatic nerve injury, shoulder pain, and emotional distress. The contact went to the Emergency room and had since received physical therapy. The contact believed that one other person in one of the other vehicles had sustained injuries. The contact stated that the vehicle had been towed to an auto body shop, and the contact stated that the body shop had deemed the vehicle a total loss. The contact stated that the dealer had contacted the body shop and had been harassing her as well as the body shop about returning the vehicle to the dealer. The contact then took the vehicle home with an abnormal clinking sound. The manufacturer was notified of the failure and suggested that there would be an investigation into the failure. The failure mileage was 82,000.

The vehicle has developed fluctuating range estimates when going up steep grades on the highway. I was traveling at about 72 mph on a 5% grade with a 50% battery charge and a 60-mile range estimate. The range instantly started to drop from 50% to 40%, then 20%, then 10%. The car then entered what is called “turtle mode,” which limits the top speed to 20 mph. I managed to get the car off the highway onto an off-ramp, and then the battery percentage returned to 50% and turtle mode was deactivated. I was told that the battery pack has a weak cell, and under heavy load, the car’s software detects the lowest voltage in the battery pack, triggering the turtle mode. This is a dangerous situation, as the car loses acceleration and can suddenly drop from 70 mph to 30 mph, putting the driver at risk of being rear-ended or causing an accident. I have recorded this event on camera for reference. I am aware that Nissan has an open recall for fire hazards related to Level 3 charging, but these vehicles are also plagued by faulty high-voltage battery packs.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I BOUGHT THIS VEHICLE IN JUNE OF 2023 A 2019 NISSAN LEAF FROM HGREG NISSAN I RECIEVED NOTIFICATION OF SOME RECALLS ONE WAS FIXED THE OTHER 2 WILL BE FIXED SOON. THE LATEST ONE IS THE BATTERY THAT IS DRAINING VERY FAST, AND IT IS NOW A RECALL WITH NO SOLUTION, UNABLE TO USE A FAST CHARGER AS THE CAR MAY CATCH ON FIRE, I SPEND AN AVERAGE OF 7 HOURS CHARGING THE CAR IN A REGULAR CHARGER WEEKLY. I FEEL THAT I AM PAYING FOR A DEFECTIVE PRODUCT AND THE SOLUTION KEEPS ON GETTING DELAYED. I AM CONSIDERING HIRING AN ATTORNEY TO TRY TO FIND A SUITABLE SOLUTION FOR THIS SITUATION THAT IT IS AFFECTING MY DAILY LIVING AS THE MILES I AM GETTING ON A FULL CHARGE IS ABOUT 130 MILES AND THERE ARE NOT ENOUGH CHARGERS AROUND GIVING ME TREMENDOUS ANXIETY AND STRESS. I DO NOT HAVE THE MEANS TO EVEN TRADE IN THIS CAR AS I AM VERY UPSIDE DOWN OR EVEN SELL IT AS I AM GETTING A 3RD OF WHAT I OWE SINCE NO ONE WANTS TO BUY THIS CAR NOW.

I was driving on the highway and sped up slightly to get into the passing lane. Suddenly, the dashboard changed to “Service EV system no power” and the car completely dropped out of acceleration, de-accelerated and lost power. With no warning. With the momentum I already had, I was able to get to the shoulder, but if anyone had been behind me, I would have been hit.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.