2019 Nissan Leaf Complaint Log

I was driving on city streets at 25 mph or less, using the Nissan Leaf e-pedal system (which automatically slows the car to a stop when you let off the accellerator), when an alert flashed up on my dashboard, saying something like: “e-pedal system disconnected, use brake pedal to stop”. There was also a check engine light and an ABS warning indicator on. When I pushed down on the brake pedal I felt no resistance and no braking action. When I put the brake pedal to the floor, there was a vibration and a little bit of braking, but somewhat ineffective. I drove slow speed to a safe place to stop, and turned the car off. After calling for a tow, I turned the car back on and the brake system functioned normally. I had the car towed to a Nissan Dealership service department. The dealership read code C118A-97 stored as a “past code”. They erased the codes and performed DTC confirmation procedure and code did not return. Dealership service department road tested vehicle and no signs of malfunction. They inspected brake fluid level, level was normal but was dirty. I authorized service department flush and replace the brake fluid, which they did. They again road tested the vehicle, and I picked up the vehicle later.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the vehicle could not be driven for long distances due to the charging restrictions related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and declined to buy back the vehicle. The contact had not experienced a failure.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The contact was informed that there was no estimated date for when parts would become available. The contact stated that the recall repair was unavailable for approximately one year. Additionally, the contact stated that the unrepaired recall repair was an inconvenience. The manufacturer was not contacted. The contact had not experienced a failure.

The recall was issued in 2024...there is still no remedy for it. I cannot use the vehicle to drive long distance and am very upset that Nissan continues to ignore consumers and not own up to the problem with the battery and fast charging.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle lost automotive power. An unknown warning light was illuminated. The vehicle was taken to a local dealer, where it was determined that the battery needed to be replaced. The vehicle was not repaired. The vehicle was also taken to another local dealer Kelly Nissan Inc., (4300 W 95th St, Oak Lawn, IL 60453); and it was determined that the battery needed to be replaced. The vehicle was not repaired because parts were not available. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact was unable to use the quick charging port. In addition, the contact stated that the vehicle could not be driven long distances because of the unrepaired recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact had not experienced a failure.

While traveling at normal highway speeds (55 MPH), the vehicle's battery capacity rapidly dropped from 80-90% down to 10% in less than 30 seconds, resulting in activation of the vehicle's "turtle mode" and power throttling, which made it impossible to maintain posted highway speed of 55 MPH. A warning appeared on the dashboard, which stated, "Warning Power Reduced". The vehicle traveled at approximately 40 MPH creating a serious hazard to others on the roadway who were traveling at the posted speed limit of 55 MPH. Upon pulling over to the side of the freeway, the battery charge rebounded back up to 75%, but maintained power throttle, making it unsafe to reenter the roadway, as the vehicle was incapable of accelerating to the posted speed limit of 55 MPH. It was extremely slow to accelerate at all, making it from 0 - 40 in about a minute, which again, was extremely hazardous to others on the roadway. Nissan has since acknowledged that this was due to a factory defect, and covered under their factory warranty. I have attached photos of the warning message displayed, and have videos of the rapid battery loss, but those files are too large to attach.

The contact owns a 2019 Nissan Leaf. The contact stated the vehicle was unable to be charged and had become inoperable. The battery warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 143,000.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the recall had been initiated two years prior, and the remedy was not available. The dealer was contacted; however, the contact was informed that parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.

When operating the vehicle above the minimum temperature recommended by the manufacturer, the battery state of charge has dropped multiple tens of percentage points in moments while driving on the highway while driving the speed limit. The starting point for the state of charge in this situation was roughly 64% when beginning the trip. This has occurred at roughly 10 degrees Fahrenheit. The vehicle gives a warning that the driver should pull over immediately, which is very dangerous when driving on an interstate highway in traffic. The state of charge dropped into the teens in moments. This cold weather issue was not disclosed when purchasing the vehicle. The minimum operating temperature for the vehicle is -1 to -13 degrees F depending on the operating conditions (charging, driving, etc.). This should not occur at 10 degrees F. A software fix to the battery to slow the state of charge will not remedy the issue with a faulty battery in this case. Why is this accepted when the Chevrolet Bolt vehicles were required to swap their batteries to remedy the issue? I have not had time to bring this into the dealer due to my schedule availability. I will try to reproduce this upcoming winter. Others online have reported this same problem though.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted, and an appointment was scheduled, however the contact received notifications from the dealer that the parts were not available. The contact stated that the manufacturer had initiated the recall in 2024, and parts were still not available. The contact had not experienced a failure.

See attached document for complaint. I am the owner of a 2019 Nissan Leaf that has a recall on the Level 3 charging system. I have received many letters telling me it will be soon for them to fix the issue and they still haven't done a thing to resolve this. I am [XXX] and live on $1200 a month social security and can’t afford to trade in with a payment every month to upgrade. I live in the country and it is many miles to doctor visits and other appointments and it causes me much stress to keep going. Please let me know anything you can about my problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

RE: Manufacturer Recall Number R24B2 - No Remedy available for more than a year! I am the original owner of my 2019 Nissan Leaf SL in California but have been unable to use my car for traveling due to the fast charge port recall. I have performed all the services and the recalls at the local Nissan dealer but there is still no remedy for the fast charge issue. As per the purchase agreement with Nissan, I should be able to use fast chargers without limitation but the lack of ability to use the fast charge port has severely hampered my ability to use the vehicle to travel even within my state. Nissan has promised a fix for more than a year but has failed to deliver.

More than a year later, and Nissan still has no remedy available for recall 24V-700, posing a fire risk to consumers. In what universe would a software remedy take a major auto manufacturer more than a year to develop? NHTSA has the ability to regulate and safeguard the public. Instead they have become known as a toothless, ineffective exemplar of government brokenness. Why?

There was no incident...but I am reporting the fact that Nissan has not provided a remedy and the recall has been in place over a year. I and other owners of affected Nissan Leafs are not able to use the car to its full capacity. I strongly recommend NHTSA encourage/force Nissan to deliver a remedy and, indeed, compensation for the fact that these cars could not be use for long-distance driving for over a year (and counting).

Nissan Leaf experienced large state of charge fluctuations while driving. State of charge was jumping up and down rapidly. Vehicle was taken in to Alpine Nissan in Federal Height, Colorado. Car was diagnosed with a cell imbalance across multiple cells which coincides with recall number R24B2 (NTHSA - 24V-700). I have been trying for weeks to get Nissan Consumer Affairs to give me a solution for the car as its undrivable due to the safety defect. At this point I haven't been able to get anyone on the phone in the last week. The car has a serious loss of power risk and is a fire hazard. The defect is well documented in the recall. The raw battery data and invoice for battery replacement is attached. Case number with Nissan is #[XXX]. I cannot get a written statement from the manufacturer or the dealer that the car is safe to drive in its current state. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The existing recall has now been outstanding for 15 months with no resolution proposed by the manufacturer and threats of disastrous consequences if the car is used as intended.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired, and the dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact was informed that an interim solution would be provided. The contact had not experienced a failure.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted; however, the contact was informed that parts were unavailable. The contact stated that the parts had not been available for more than a year and a half. In addition, the contact stated it was an inconvenience not to be able to use the fast charge because of the unrepaired recall. The manufacturer was not contacted. The contact had not experienced a failure.

Nissan has had an open recall for over a year and sent me multiple recall letters for NHTSA Recall Number: 24V-700. This recall has had no remedy to date. It was opened in 2024. I have to commute to work daily and am not able to fast charge my 2019 Nissan leaf anymore. This renders the car useless for my daily driving. I am only able to slow charge and not able to use the car for its intended purpose and original purpose. Please help as the resale of this vehicle has dropped from this recall. I am stuck with a car I cannot use for which it was advertised for. I'm looking into doing a buyback but wanted to start here for help.

While I have had no issues so far, the recall has been in place since September 2024, and Nissan has not provided a fix. This is far too long.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, parts for the recall repair were not yet available. The dealer was made aware of the contact's concerns; however, the contact was informed that the parts were not available. The contact stated that the dealer should not have sold the vehicle with the unrepaired recall because the vehicle was unsafe. The manufacturer was made aware of the failure, and a case was filed. The contact had not experienced a failure.

For my Nissan Leaf 2019, I used DC fast charger to charge up while returning home from another town, with battery below 8%. It charged and got home and plugged in my Level2 charger overnight. In morning it displayed a “Service EV System” error and became undriveable. It would not go into Drive or Reverse. It will go into Neutral or Parking only. When I got it towed to Dealership, they cleared the code and gave back the car as drivable. But when I plugged in Level2 charger overnight, next morning same issue occured. Now Dealership did full diagnostics and tells me the car needs PDM (Power Distribution Module) replaced. Nissan previously issued Service Campaign P9351 for this exact issue, but my VIN is not included. I believe my vehicle has the same defective PDM and poses a safety risk due to sudden loss of drive power. Nissan has declined coverage. I am requesting NHTSA investigate whether the recall should be expanded to include additional affected vehicles. Also there is open Recall R24B2 regarding Lithium Battery getting too hot durinig Fast DC charging for which they don't have the Remedy yet. I recall that only 3-4 weeks before above incident, I had my previous Fast DC charging session, after which I got a message on dashboard saying something like "Battery is very hot". I waited for 10 minutes before driving. Each time I would drive from standstill position, it will accelerate very slowly, but eventually drive OK after speeding up. I came home and let it cool overnight, and did not notice same symptom again until above PDM related issue happened after next Fast DC charging session.

trying to fast charge the car, i noticed some buzzing and a weird smell. i have unplugged the charger right away. But definitely this is a HUGE safety risk.

Nissan originally notified LEAF owners of a battery cell safety issue more than a year ago. The original solution was promised around March 2025 (six months ago now). This recall has been outstanding for more than a year and limits the long-range driving capabilities of the affected cars. My primary complaint is that Nissan has not addressed this issue in a timely manner and the online information shows outdated status (i.e. "NISSAN IS CURRENTLY DEVELOPING A REMEDY PLAN THAT IS EXPECTED TO BE AVAILABLE by March 2025.). Clearly they are well past this anticipated solution time frame. It makes me wonder if they are doing ANYTHING.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle unexpectedly shut off while driving. The contact stated that upon restarting the vehicle, the message "Service EV System" was displayed, and the vehicle shut off. The vehicle was towed to the dealer several times. The dealer cleared the codes and informed the contact that the failure could not be duplicated; however, the failure persisted. The dealer advised the contact that a diagnostic test was needed. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to charge completely and had become inoperable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The vehicle was not repaired. The failure mileage was approximately 98,350.

I have been waiting an entire year for Nissan to resolve the battery issue. I have purchased another house 240 miles away and I need to charge my leaf at least once to move it to my new home. If I fast charge the car it may catch fire and if it does this without the recall being resolved my insurance won't pay for the loss since Nissan has warned the car can not be fast charged. Waiting an entire year is not reasonable. Please force Nissan to resolve the recall by either a software update or battery replacement.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I have been waiting for a fix to be available for recall 24V-700 for almost 2 years now. Nissan is also refusing to honor their bulletin posting that they will provide a rental upon customer request.

I recently purchased a 2019 Nissan Leaf that is currently affected by NHTSA Recall Number 24V-700. This recall was initially issued on September 19, 2024, "instructing customers not to use Level 3 quick charging until the remedy is completed". The initial expectation of a corrective remedy was November 2024, which was later changed "Due to an unexpected delay in the final remedy software development" to Spring 2025. Today is September 22, 2025, over a full year from the date that the recall was initiated, and well beyond "Spring 2025", with no remedy available and I'm unable to safely use Level 3 quick charging. I believe this falls into the category of failing or unable "to remedy this safety recall for your vehicle in a timely manner" and Nissan needs to be held accountable for this safety issue that is preventing me from fully utilizing my vehicle as expected.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

State of charge wildly fluctuates at charge less than about 60%, making the car unusable except for very short trips between charges. Lack of fast charging (active recall) means that car cannot be used for its intended purpose

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, parts were not yet available. The contact received the first recall notification a year prior, and the parts were still not available. The contact later received the second recall notification, which stated that parts were available; however, the dealer was contacted and again informed the contact that the parts were not available. The contact stated that the vehicle was useless without being able to utilize the quick charge. In addition, the contact rented a vehicle three times to attend planned family events because of the unrepaired recall. The manufacturer was made aware, and a case was filed. The contact had not experienced a failure regarding the unrepaired recall.

Back up camera stops working randomly, displays blank screen. Was supposedly fixed by dealer in recall repair. Problem still occurs.

The contact owns a 2019 Nissan Leaf. The contact received notice of NHTSA Campaign Number: 24V700000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Took to dealership because charge went from 70 to 20% in like 2 miles and then to turtle mode. I took it to Jackie Cooper Nissan Tulsa and they reset the codes, but it happened the very next time it was driven on the highway

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

My 2019 Nissan Leaf SV is under recall R24B2 for battery overheating risk during DC fast charging. Nissan has instructed owners not to use Level 3 fast charging until a remedy is available, but no fix has been provided for almost one year with continued delay in repair promise dates. Yesterday, I was unable to use a fast charger as needed, which forced me to wait several hours at a slower Level 2 charging station. This delay made it impossible to drive my Leaf for a planned Labor Day weekend trip to Amelia Island. Instead, we had to use my daughter’s car, since the Leaf could not meet our travel needs without fast charging. This ongoing situation shows significant loss of use and hardship. Fast charging is an essential function of an electric vehicle, and without it the car cannot perform as originally marketed. The prolonged lack of remedy (nearly a year since the recall was issued) is unacceptable and has left my vehicle restricted and unreliable. I request NHTSA take action to ensure Nissan provides a timely remedy or interim solution for affected Leaf owners. Attached is letter also sent to Nissan.

Car is unable to be quick, charged due to recall, leaving me, limited on charging my car quickly and driving it efficiently

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact had been waiting for parts for two years. The dealer was contacted; however, the contact was informed that the parts were not available. In addition, the contact was informed that there was no updated information. The contact stated that it was an inconvenience not being able to use the fast charger. The manufacturer was contacted; however, the contact was informed that the parts were not available. The contact had not experienced a failure.

Inability to use an advertised feature. They advertised 50Kwh CHAdeMO charging to me when I bought the car and now, they're asking me to not use it, I wouldn't accept this with anything else. Smaller dealers won't buy a car under active recall because many times they cannot sell a car under an active recall, which means I'm forced to go to a larger (probably Nissan) dealer only? Additionally, if I were to try to sell as a private party I wouldn't feel right selling a car under active recall and/or not disclosing there's an active recall which may affect my ability to sell or get the best price for it, especially when the recall is as serious as a FIRE RISK when using an advertised and integral feature. I am unable to recharge at home because I do not have an outlet that meets the l2 requirements. Additionally, I live in an apartment so I am unable to charge. This has caused me a mass inconvenience when trying to go to family events and other events that require long distance driving because the L2charger isn't sufficient enough for me to make to it on time to these events

Hello, Nissan was supposed to release a remedy for the EV battery recall on a 2019 Nissan Leaf SL plus by March 2025. It is now August 2025 and there is still no fix for the fire risk with fast charging. Please advise.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Remain unable to use level 3 charging on my vehicle. It has been nearly a year and Nissan has not fixed this problem

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I took my car in for a few recalls and was informed that the Manufacturer Recall Number R24B2/NHTSA Recall Number 24V-700 fix was not available. The recall has been in effect for 1 year now and there is still no remedy. This is affecting the ability to use the car to its fullest due to the safety risk associated with Level 3 quick charging. If I was to quick charge the car it could result in damage to the battery and even fire. I cannot sell the car either due to the recall. Please have Nissan make this right. They need to fix the issue or initiate a buyback.