2011 Nissan Maxima Complaint Log

ENGINE STARTED KNOCKING, I TOOK IT TO THE NISSAN DEALER WHO PULLED THE OIL PAN AND FOUND PIECES OF THE MAIN CRANKSHAFT BEARINGS IN THE BOTTOM OF THE OIL PAN. THE CAR WAS STILL DRIVING OK AND THE KNOCK COULD NOT BE HEARD FROM INSIDE THE CAR. NISSAN REPLACED THE SHORT BLOCK ENGINE. HAD I NOT NOTICED THE KNOCK AND TAKEN IT TO THE DEALER THE ENGINE WOULD HAVE EVENTUALLY SEIZED UP AND COULD HAVE CAUSED A DANGEROUS DRIVING SITUATION. I BOUGHT THE CAR NEW AND HAD THE FIRST OIL CHANGE AT 3100 MILES BY A NISSAN DEALER AND THE ENGINE FAILED AT APPROXIMATELY 5700 MILES AFTER 4 MONTHS OF USE. *TR

WE PURCHASED A 2011 NISSAN MAXIMA IN NOVEMBER 2011 AND HAVE A PROBLEM WITH THE AIRBAG LIGHT ON THE PASSENGER SIDE STAYING ON WHILE I AM SITTING IN THE SEAT. I WEIGH 115 LBS AND AM 5'1. I GOT NO HELP FROM THE NISSAN DEALERSHIP. I TOOK MY VEHICLE IN SEVERAL TIMES AND WAS TOLD NOTHING WAS WRONG WITH IT. I TALKED WITH THE SERVICE MANAGER TODAY AND SHE TOLD ME THAT BECAUSE OF MY SIZE THE AIR BAG WOULD DO MORE HARM THAN GOOD SO DON'T WORRY ABOUT IT. I WAS UNHAPPY WITH THAT ANSWER AND SHE TOLD ME SHE HAS DONE ALL SHE COULD DO, THAT I WAS WELCOME TO CALL NISSAN AND DISCUSS THE PROBLEM WITH THEM. I CALLED 1-800-NISSAN1 AND SPOKE WITH A REPRESENTATIVE THAT WAS HELPFUL. HE SAID THE WEIGHT LIMIT WAS 100LBS AND I SHOULDN'T BE HAVING THIS PROBLEM. HE OPENED A CASE AND SAID THE SERVICE MANAGER IN OUR TOWN WOULD RECEIVE A PHONE CALL AND ALSO GAVE ME A CASE NUMBER. I AM HOPEFUL THAT WE CAN GET THIS ISSUE RESOLVED. *TR

SINCE THE PURCHASE OF MY NISSAN MAXIMA, THE FRONT PASSENGER AIR BAG SENSOR HAS BEEN SENSITIVE. IT LIGHTS UP INDICATING THAT THE AIR BAG IS NOT ENGAGED WHEN I SIT IN THE SEAT. I AM A 125 LB WOMAN. THERE IS NO INDICATION OF MINIMUM WEIGHT TO ACTIVATE THE AIRBAG IN THE MANUAL. THIS HAS BEEN AN ONGOING PROBLEM SINCE WE PURCHASED THE CAR 2 1/2 YEARS AGO. WE HAVE TAKEN IT TO 2 DIFFERENT DEALERS TO CHECK OUT THE PROBLEM. THEY SAY THERE IS NO PROBLEM BUT I CAN'T BELIEVE THE CAR WASN'T DESIGNED FOR A GROWN WOMAN TO SIT IN THE FRONT SEAT.

TL* THE CONTACT OWNS A 2011 NISSAN MAXIMA. THE CONTACT STATED THE PASSENGER SIDE AIR BAG LIGHT WOULD ILLUMINATE INTERMITTENTLY WHETHER THE SEAT WAS OCCUPIED OR NOT. THE CONTACT WAS CONCERNED THAT THE AIR BAGS WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES FOR THE FAILURE. THE DEALER ADVISED THAT THE PASSENGER SIDE SEAT NEEDED TO BE "BROKEN IN" BECAUSE THE LEATHER WAS HARD. THE CONTACT CALLED THE MANUFACTURER AND THEY SUGGESTED THE CONTACT TAKE THE VEHICLE TO ANOTHER DEALER. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER AND THE DEALER COULD NOT FIND A PROBLEM WITH THE PASSENGER SIDE AIR BAG. THERE WERE NO REPAIRS. THE FAILURE MILEAGE WAS 2,200.

TL*THE CONTACT OWNS 2011 NISSAN MAXIMA. THE CONTACT STATED THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE ALSO WOULD NOT SHIFT OUT OF FIRST GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TRANSMISSION CODE WAS RESET. THE FAILURE RECURRED ONE DAY LATER. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THEY WERE RECEIVING VARIOUS DIFFERENT CODES FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO INSTALL A BUTTON IN THE VEHICLE TO HELP RECORD THE PROPER CODES FOR THE FAILURE. THE VEHICLE WAS WITH THE DEALER AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 1,800 AND THE CURRENT MILEAGE WAS 2,000.

NEW 2011 NISSAN MAXIMA. PASSENGER SIDE AIRBAGS SOMETIMES FAIL TO ACTIVATE AT ALL OR ACTIVATE ONLY AFTER DRIVING SEVERAL (12-15) MILES WITH A PASSENGER IN THE FRONT PASSENGER SEAT. SITUATION HAS OCCURRED ROUTINELY SINCE TAKING DELIVERY OF VEHICLE ON 10/14/10. CONSEQUENTLY, FRONT SEAT PASSENGERS ARE NOT PROTECTED BY THE AIRBAG SYSTEM. ALL PASSENGERS HAVE BEEN ADULTS, RANGING IN SIZE FROM 95 LBS, 5'2" TO 145 LBS, 5'8". HEAVIER PASSENGERS ACTIVATE THE AIRBAGS QUICKER. SELLING DEALER HAS EXAMINED VEHICLE AND REPLACED THE SEAR BOTTOM CUSHION CONTAINING THE ACTIVATION DEVICE. OLD PART WAS RETAINED BY DEALER. PROBLEM STILL EXISTS. *TR