2016 Nissan Murano Complaint Log

It show in the panel the check engine symbol & sometimes when I turn off the car the windows come down and the radio doesn’t want to work I can’t change stations even turn off the radio I need to shutdown the car and started again and then works the radio

The contact owns a 2016 Nissan Murano. The contact stated that while her son was driving at approximately 55 MPH at 12:30 AM with no other vehicles on the road, he observed aloud bang and the sunroof shattered. The contact stated that she was sure nothing came into contact with the sunroof while driving. The contact's son received a few scratches on his right arm and hands. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.

Was told by coggin nissan that my front control arms are cracked and need to be replaced. Car only has 64k miles on it I bought it new. Found cracks when car was serviced. 9,12,2025

CVT- transmission,Pulley, Tearing of belt The safety of myself as well as others was put at risk do to the vehicle loosing power while driving on the freeway,yes the dealership ran a diagnostic which produce a report of a failing CVT-transmission ,Pulley and tearing of belt. No, there hasn't been any inspection. There were no warning lights on the dashboard of the vehicle.

I am reporting a serious intermittent safety issue with my 2016 Nissan Murano, which I recently purchased from a private seller. On multiple occasions, the vehicle suddenly stops accelerating after driving for approximately 20–30 minutes, including multiple local stops. When this occurs, the engine continues to run, but the car becomes completely unresponsive to throttle input and cannot be moved, even when placed into gear. This has happened in live traffic situations, posing a clear risk to safety. In each instance, after the car sits for a period of time or is connected to an external battery charger, it eventually restarts and operates normally—until the issue repeats. There are no warning lights or messages on the dashboard, and no diagnostic trouble codes are stored in the system. I brought the vehicle to an authorized Nissan dealership, where it remained for over a month. They reported being unable to reproduce the issue and could not identify any mechanical or electrical faults. The alternator tested fine, and they returned the vehicle to me with no repairs or resolution. Since that time, the issue has occurred again. I believe this may involve: A low-voltage electrical problem, possibly a blown fusible link or intermittent charging system failure A bad ground or wiring fault affecting the ECM, TCM, or fuel pump A voltage-sensitive sensor or relay malfunction that fails under heat or load but does not log a fault A condition causing the CVT transmission to disengage due to insufficient power This issue has rendered the vehicle dangerous and unreliable, especially since it fails with no warning and then unpredictably recovers. I am filing this complaint in hopes that NHTSA will investigate this failure pattern, which appears to be consistent with known Nissan electrical and CVT system complaints in other model years. If this is a known defect, Nissan should be held accountable for providing a resolution, even outside of warranty.

I have been experiencing complete driving failure with my 2016 Nissan Murano. It shutdowns randomly without any warning well driving in traffic. I have already experienced being put in a crash risk three times. I have been trying to work with the dealer for almost 2 months now, only to receive my SUV with the same issue. I am terrified to be forced to put my children in such a high risk automobile as this is supposed to be our reliable transportation. I am highly disappointed and uncomfortable with the dealership stating repeatedly they don’t know what’s wrong with my vehicle as they are no codes to factually state the real issue. In the process I am being told I need to pay for highly priced repair guesses or problems that have been generated in their care trying to figure things out. The vehicle has even stopped on them while driving. After driving off their lot twice only to be stranded and put in a crash risk I am not comfortable with being rushed to pick up this vehicle without total safety concerns being addressed. Nissan has not addressed my concerns about their vehicles having recalls about this same issues, only stating it doesn’t show up for my vin# Well why am I having the same exact problem? The safety risks of the vehicle failing in the mist of traffic with absolutely no warning is a huge life threatening risk and shouldn’t be of the hardship of my family as I immediately had it towed to the dealership to assure safety for all. I purchased what I thought would be a safer longevity vehicle to transport my children. I am really having a difficult time with understanding of my concerns are of top priority. As I do appreciate being given a rental while they try a figure it out. My major concerns are being given the vehicle back at the same exact safety issues or worse. Please your cooperation in assistance in this matter is greatly appreciated

The contact owns a 2016 Nissan Murano. The contact stated that while driving at various speeds, the vehicle lost motive power and started to coast. The contact had the vehicle towed to the dealer, and the dealer determined there was corrosion on the battery terminals. The battery cables were repaired. The dealer also mentioned potential engine failure. The engine was not repaired. The failure occurred 3 times. The contact stated that after the second failure, the vehicle was towed to the dealer, and the dealer was unable to identify the cause of the failure. The contact inquired about NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System). The dealer confirmed that the VIN was not included in the recall. The vehicle was not repaired. The contact stated that after the third failure, the vehicle was taken to the dealer, who claimed that the decoration the contact applied around the push-start button was causing a malfunction in communication. The failure persisted. The dealer diagnosed the vehicle with alternator failure, and the alternator was replaced. The contact received a notice about an extended warranty coverage for the Control Variable Timing (CVT) valve. The manufacturer was informed of the failure, and a case was opened. The manufacturer confirmed the VIN was not included in NHTSA Campaign Number: 21V774000 ( Engine and Engine Cooling, Hybrid Propulsion System) and under the extended warranty coverage. The failure mileage was approximately 111,000.

The contact owns a 2016 Nissan Murano. The contact stated that while driving at an undisclosed speed, the navigation system and battery warning lights illuminated. The vehicle then stalled. AAA arrived on the scene and determined that the alternator needed to be replaced. The vehicle was towed to the dealer, but the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.

The contact owns a 2016 Nissan Murano. The contact stated while making a right turn from a complete stop, the vehicle lost motive power and the steering wheel became difficult to steer. The contact was able to pull to the shoulder of the road. No further information was available. The vehicle was then towed to the residence. The vehicle was later restarted and driven to the local dealer, where it was diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

My car smells like something is burning, when I drive it for a distance. I had my oil changed back in December and I took it back to the Dealership and advised of the smell and I was advised that my transmission was leaking. When I purchased my car used in August of 2023, I took it back to the Dealership advising that it seemed like it wasn't shifting properly and was advised that 2 mechanics and the Salesman all drove the car, and nothing was wrong and I just needed to get used to the way a Nissan vehicle transmission shifts and here I am today being advised that I have to pay $1200.00 for the repairs for the inner and outer seals because they are leaking. This actually to me is a safety concern because I smell something burning and I have a small child. I also remember seeing a sticker advising do not sale on the car and because of seeing a report on the news about those stickers being placed on cars I am concerned about that also and that I was sold a car that was possibly not supposed to have been purchased. I have contacted the Consume Affairs from Nissan and got nowhere because once again no one wants to take responsibility and fix the car and at this point I really would just like to get another car and to be compensated for the last 2 years. My name is [XXX] and I can be reached at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Nissan Murano. The contact stated while driving 20 MPH on the highway, the vehicle started to shake and vibrate while depressing the accelerator pedal. The contact stated that the body of the vehicle thumped ten times in a row and constantly seized. The check engine warning light was illuminated. A local dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact inspected under the hood and became aware that there was coolant all over the engine bay. The manufacturer was notified of the failure via email, and informed the contact that they could not assist with the cost for the repair of the engine. The approximate failure mileage was 44,830.

july 2024 traction warning kept appearing on a daily basis. I have pushed Traction off button which both remain on then when car is off (for about 15min or so) then both disappear. However soon afterwards if I keep driving it will appear again - My fear, twice the Traction warning appeared and without putting on Traction off my Vehicle stalled - it was in a frozen state - couldn't move steering wheel -then slowly began moving at 5mph until Traction off was pushed and slowly began running again - but my car does not drive past 65mph on freeway? These are normal streets I'm driving, no pot holes etc. Finally able to get appt with my local mechanic Klipper Automotive for August 30th.

The FEB system is braking when not necessary, causing potential serious damage/injury. The sensor is also affecting my ICC/cruise control. An orange light comes on while using cruise control and the cruise control stops/fails and will not reengage until I stop the vehicle and turn it off, then on again.

I am having issues with the the paint peeling off my car. I've noticed that some other Nissan's have had a recall due to defective - defective paint primer.

On [XXX] I was on my way to the park with my nephew when my car suddenly stalled while turning in a busy intersection I had help moving it into a safe place I took it in to new Rochelle In purchase a car in 2019 in 2020 Nissan had to replaced the cvt transmission in 3 years same transmission is no longer working. Nissan cvt transmission has been known to have major problem and refused to repair the transmission INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Passenger airbags didn't deploy during a head on collision. Passenger also was hit in her breast by something that came out of driver airbag. No prior airbag warnings. ThP and insurance have inspected the car.

After opening my hood to check the engine oil, the main hood latch would not engage, to keep the hood down, the only thing holding the hood is secondary latch. I was over at my uncle's house when this happened and could not take the freeway home fearing that the hood might pop up while driving at a higher speed than on the city streets. When I got home, I got on my computer, and found that NIssan has a recall on other models for defective latches for the same year as my 2016 Nissan Murano. I plan on taking it to the Nissan dealership to get it fixed this weekend.

The vehicle lurches while driving slowly in low gears. While accelerating from low speed, there is a sudden loss of propulsion causing a safety risk. Merging into traffic when the vehicle loses power is an example.

On multiple occasions the engine has cut off. once a few seconds after starting the engine cut out. another time while waiting in a turn lane to turn left the engine cut out. Another time while driving in the center lane the engine cut off and additional times. It has cut while in Park, it has cut off while in Drive. This is very unsafe especially when driving and there are other drivers. There is no warning it is going to happen. This is my teen's designated vehicle and we have another teen who will be driving this car soon. We took the car back to the dealer just a few days after purchasing to have it checked out. THey kept it for several days but couldn't find any issue. We picked up the the car back but after a few weeks the engine cut out twice and we took it back in. This time, there also happens to be a small oil leak. They said something about replacing the bank2/banking cellunoid and it might be a timing issue.

Forward Collision Warning lamp in dashboard lights up and cruise control is disabled. This consistently happens at 10.8 miles in the morning when the vehicle is driven for the first time of the day. If you shut the vehicle off then restart the vehicle it only goes a few miles before the Forward Collision Warning lamp lights up again and cruise control is disabled. This happens regardless of whether cruise control is in use, or if cruise control is not in use. The following Service Bulletin describes the issue with my vehicle perfectly and replacing the ICC distance sensor at the end of the flow chart, https://static.nhtsa.gov/odi/tsbs/2020/MC-10179568-0001.pdf. I do not understand why Nissan has recognized the defect, issued a service bulletin, and chosen not to issue a recall for this safety related issue.

The contact owns a 2016 Nissan Murano. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced phantom braking. The failure resulted in another vehicle rear-ending his vehicle in a collision. The air bags did not deploy. The contact’s wife did not sustain any injuries and medical attention was not received. No police report was filed. The contact’s wife was able to drive away from the collision site. The vehicle was taken to the dealer, and the dealer informed the contact that they would reset the error code and clean the camera. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 110,607.

Car hood design reflects sunlight directly into drivers eyes impairing vision frequently while driving posing a safety risk including collision with another vehicle or pedestrian etc. The area in question is a three or 4 inch strip running from left to right on the car hood close says to the driver

The Nissan Murano’s were recalled back in 2020 stating their CVT was causing stalling issues mid driving and overheating in extreme weather (heat). I complained to Nissan prior to this recall and was told it was filter issue then a battery issue. Of course if was neither. The recall was completed, however for the past year and half my Nissan Murano Hybrid stalls when the air condition is on during the summer. The car drives fine in the winter and late fall. I have taken my vehicle to 2 Nissan dealerships Owings Mills and Ellicott City wanted to ensure of the issue. Both came back with the same answer, for the Consumer rep Ali suggested getting a second opinion and I informed him I did. The Hybrid CVT is overheating mechanical failure due to a part inside the transmission. Nissan refuses to fix stating I need to pay $11,000 for a new transmission to fix the issue. The service rep John stated no other Murano has ever had this happen and of course they no longer make my year (2016). I have contacted Nissan Consumer line twice and was informed they will not be doing a good will either. The cost is so high was told because they have to build a new one. I believe NIssan knew of this problem and ignored and was hoping the recall would fix the shudder and shut off of the vehicle. Another recall needs to be done on CVT’s for the brand Nissan and should be responsible for fixing this.

Both driver and passenger airbag lights have been on for about a year. This vehicle has never been involved in a car accident. I recently had the service dept at the dealership take a look as my mechanic was unable to troubleshoot the issue. The code the dealer found was B00A0-00, occupant sensor unit, abnormal voltage. The dealer is stating that the occupant sensor unit needs to be replaced as well as both sensors.

The heated drivers seat Control Module is bad and I researched and people are saying that it’s a fire hazard.

The contact owns a 2016 Nissan Murano. The contact stated that an antifreeze-like odor could be smelled upon exiting the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the transfer case fluid had leaked onto his manifold; he was informed that the vehicle was unsafe to drive and was given an estimate for the repair. The manufacturer was not notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 120,000.

I recently brought my 2016 Nissan Murano to the Nissan service department and asked them to check the driver's side heated seat as it was not working. I was notified by the Nissan service department that the heated seat module had melted and that they needed to disconnect the component because it was a safety concern. It was very concerning to learn that the heated seat component could have possibly caused personal harm to anyone driving my vehicle. I reached out to Nissan in an effort to have them fix the defect and they refused to fix the vehicle free of charge. I have also researched this defect online and there seems to be a pattern of this defect happening in other vehicles of this model and year. I believe that this is a serious safety issue and that Nissan should be investigating the heated seat components on these vehicles and fix the component, so they are safe and in working order.

The driver seat heater is not working.

ABS actuator failed. In case of a sudden stop the anti lock brakes would not work The problem was confirmed after my brake and ABS light stayed on after suddenly coming on while I was driving. I took it to the Nissan dealer Dick Smith Nissan Columbia, SC 3670 Ferandina RD. phone 803-213-3802. Dwayne Brown service mgr. will confirm. Prior to this there was no confirmation of this part being inspected or replaced on my vehicle despite a recall on all muranos 2015-2017 including my model 2016 murano hybrids. See Nissan recall NTB 16-0886 Nissan memo PC482 Jan 12,2017. When contacted Nissan consumer affairs refused to cover my vehicle despite having the problem they had recalled prior.CASE # 44822189 costing me $1417.32 despite saying would replace free of charge in bulletin. incident occurred Sept 25,2021 and repaired Oct !2,2021.

I am having transmission issues. The car vibrates when I am driving and accelerating between 15-50MPH. I also have water coming in my vehicle and causing mold from the passenger side. I have taken the car to 3 dealers and I have contacted Nissan. There has not been a resolution yet. I had the transfer case repaired twice within less than a month at a Nissan dealer. The vibrating/growling noise is still present. I simply want my car to be fixed

The contact owns a 2016 Nissan Murano. The contact stated that water was leaking into the front driver’s side of the vehicle. Additionally, the engine was making a grinding sound and vibrating while attempting to accelerate. The vehicle also had an oil leak from the transfer case. The contact took the vehicle to a dealer who replaced the transfer case however, the leak recurred approximately a month later. The repair was completed again however, the vehicle was still emitting an abnormal sound. The contact was also informed that the torque converter needed to be repaired. The contact was informed that the torque converter was not damaged enough to be replaced. The contact took the vehicle to a certified mechanic who diagnosed that the transaxle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000.

I was driving down the road, state highway 78 in Alabama, while going roughly 55 mph, when I heard what sounded like a gunshot or explosion. I stopped to assess the situation, thinking I hit something or a tire exploded. Upon further investigation I discovered that the sunroof had actually exploded. As you can see from the pictures the glass pushed upward and out instead of in and down.

Vehicle randomly quits running while driving. Once stopped, it will typically restart after being put in park and usual parking, stopping, end running operations are performed. There are no warning lights of any kind prior to engine stopping. There are no codes and check engine light has not come on. My daughters safety is of primary concern, as well as other motorists. This happens at speed randomly with no warning. I have searched online and find numerous reports of this on forums and the usual dealer response is it couldn't be replicated. It has occurred between 5-10 times over the past 6-12 months. No accidents yet, but it is not a question of 'if' it is a question of 'when'.

FAILURE OF TRANSFER CASE: WHILE DRIVING VEHICLE ON STREET GOING AT POSTED SPEED LIMIT OF 45 MPH, SUV MADE GRINDING NOISE WHEN COMING TO A STOP LIGHT. UPON START OF ACCELERATION NOISE HEARD AGAIN. AT SPEED LIMIT OF 45 MPH CAR SUDDENLY FELT AS IF WHEELS LOCKED UP AND CAR WOULD NOT MOVE IN DRIVE. SHIFT TO PARK, SHIFTED BACK TO DRIVE AND REVERSE, NO MOVEMENT OF CAR IN GEAR. NEEDED SPECIALIZED DOLLY LIFT TOWING TO DEALERSHIP IN AREA. UPON MULTIPLE INSPECTIONS AND DELIBERATIONS WITH DEALERSHIP MAINTENANCE DEPARTMENT AND NISSAN WARRANTY REPRESENTATIVES PART DEEMED RESPONSIBLE WAS THE TRANSFER CASE. THIS WAS SUPPOSEDLY REPAIRED WHEN INCIDENTALLY FOUND AT PRIOR CAR INSPECTION AT USUAL DEALER. REPAIR HAS NOW BEEN DEEMED TO BE COMPLETED WITH USED TRANSFER CASE AS A SAFE OPTIONS. CONCERN REMAINS ON MY MIND FOR FAULTY PART AND REPAIR. CONCERN FOR OTHERS TRAVELING ON ROAD THAT CAR WILL COME TO IMMEDIATE ABRUPT STOP AND ACCIDENT POSSIBLE. LUCKILY CAR BEHIND ME WAS ABLE TO AVOID COLLISION.

2015-2019 NISSAN MURANOS HAVE AN ON-GOING ELECTRICAL HAZARD WITH THE CLIMATE CONTROLLED SEATS. THE ELECTRICAL HARNESS CONNECTOR DIRECTLY UNDER THE SEAT WILL FAIL AND ACTUALLY GET SO HOT IT WILL MELT THE PLASTIC PIECES! IN FACT, NISSAN HAS ISSUED IT'S OWN 15 PAGE SERVICE BULLETIN WARNING TO ITS DEALERS ON THE FIRE DANGER (EL18-035, REFERENCE NTB19-004, DATED 17 JANUARY 2019). THIS BULLETIN GRAPHICALLY SHOWS PICTURES OF HOW THE HARNESS CONNECTOR AND THE SEAT CONTROL UNIT WILL GET SO HOT THEY WILL MELT AND FAIL. IT ALSO DETAILS HOW LOCAL DEALERS SHOULD REPLACE THE DEFECTIVE CONNECTOR AND EVEN HOW THEY SHOULD CHARGE NISSAN BACK FOR THE REPAIR (PAGE 15 - PRIMARY PART LINE CLAIM). MY 2016 NISSAN MURANO SUFFERED THE SAME DRIVERS SEAT ELECTRICAL FAILURE RECENTLY. I VISUALLY VERIFIED THE DAMAGED (MELTED) CONNECTOR UNDER THE SEAT AND CONTACTED MY LOCAL NISSAN DEALER (YOUNGBLOOD NISSAN, SPRINGFIELD MO.). I PROVIDED THEM THE NISSAN ALERT INFORMATION. THE DEALER IS REFUSING TO FIX THE KNOWN FAILURE UNLESS THEY ARE PAID FOR THE SERVICE WORK (ESTIMATED IS OVER $300.00)! GIVEN THAT THIS FIRE HAZARD COVERS FOUR YEARS WORTH OF NISSAN MURANO PRODUCTION AND THE 2016-2019 TITANS, NISSAN SHOULD FIX THE DEFECTIVE PARTS FOR FREE. WHILE IN MY CASE THERE WAS NO ACTUAL FIRE OR DAMAGE BEYOND THE MELTED ELECTRICAL PARTS AND LOSS OF THE SEAT CLIMATE CONTROL FEATURE..I HAVE LEFT THE DEFECTIVE PLUG DISCONNECTED, STILL LEAVES ME VERY CONCERNED ABOUT THEY SAFETY OF MYSELF AND MY FAMILY. I HAVE ATTACHED IMAGES OF BOTH THE INTERNAL NISSAN SERVICE BULLETIN AND AN IMAGE OF MY MELTED AND DEFECTIVE ELECTRICAL PLUG. THANK YOU.

VEHICLE HAS A CONSTANT RINGING OR BUZZING SOUND COMING FROM THE REAR BUMPER WHETHER CAR IS ON OR OFF CONSTANT RINGING SEEM TO APPEAR WHEN I'M WASHING THE VEHICLE AND THE TEMPERATURE IS LOW

AS WE WERE DRIVING ON A CITY STREET OUR 2016 NISSAN MURANO WE COULD SMELL PLASTIC MELTING OR BURNING WHILE HAVING OUR DRIVER SEAT HEATING SYSTEM TURNED ON. WE TURNED OFF THE HEATING SYSTEM. NOW, OUR DRIVER SEAT HEATER DOES NOT TURN ON AT ALL. WE PLAN TO TAKE THE VEHICLE TO A NISSAN DEALERSHIP TO GET IT DIAGNOSED, BUT AFTER DOING SOME RESEARCH ONLINE, WE COULD READ THAT MANY OTHERS DEALT WITH THIS ISSUE PREVIOUSLY. THE ELECTRICAL HARNESS UNDER THE DRIVERS SEAT GETS TOO HOT AND BEGINS TO MELT. IT SEEMS THAT THIS IS A SAFETY ISSUE DUE TO A FAILURE OF THE ELETRICAL HARNESS. I WILL HAVE A SPECIFIC DIAGNOSIS SOON.*DT CONSUMER STATED VEHICLE WAS TAKEN TO THE DEALER AND THEY DID NOT HAVE A SOLUTION.

DRIVERS SEAT. HEATING AND COOLING FUNCTION FAILURE DUE TO CLIMATE CONTROL MODULE. SEE TECH BULLETIN NTB19-004

IN JULY LEAVING THE STORE I PUT THE CAR IN RESERVE TO COME OUT THE PARKING SPOT NOTHING HAPPEN TURN OFF THE CAR RESTART AND PUT THE CAR AGAIN INTO REVERSE STIL NOTHING HAPPENED THEN O TRY TO PUT THE CAR INTO PARK AND IT JUMP FORWARD. TWO WEEKS LATER THE SAME ISSUE AGAIN BUT PUT IT INTO DRIVE IT DIDN'T EVEN MOVE THIS IS A 2016 NISSAN MURANO THAT I PURCHASE AT 43K MILES. NOW TOOK IT TO THE DEALER I NEED A NEW TRANSMISSION AT $5500 THIS CAR ONLY HAS 75K MILES NEVER EXPECT FOR IT TO BE OUT OF WARRANTY. NOW IM STUCK PAYING FOR A CAR THAT I CAN'T DRIVE DUE TO THE CRAPPY TRANSMISSION ISSUE THAT IS AFFECTING NISSAN CAR.

FAILURE OF THE AUTOMATIC OPEN/CLOSE REAR HATCH. REQUIRES EXCESS FORCE TO MANUALLY OPEN AND CLOSE

LEL MODELO PRESENTA LUZ EN EL PANEL DEL CONDUCTOR. LA UNIDAD FUE SCAN EN AUTK CENTRO NISSAN EXPERTOS EN LA UNIDAD Y REFLEJO CODICO QUE INDICA QUE EL RADAR FRONTAL DE COALICION EST DEFECTUOSO. ESTE MODELO NISSAN MURANO A PRESENTADOS EN OTRAS UNIDADES QUE ESTA PIEZA ES TIENE PROBLEMAS Y QUE EL MANOFACTURERO RECOMIENDA REEMPLAZO. LA COMPAIA DE GARANTIA EXTENDIDA CON TEL 1 800 323 5771 CON #CONTRATO PRAD1-51224 INDICAN QUE PARA ELLOS LA PIEZA NO ESTA DEFECTUOSA AUNQUE EN EL SCAN APAREZCA COMO FALLA. HABLE CON JOSE, EFRAIN Y AUN ESPERANDO LLAMADA DEL GERENTE ANTONIO LOS CUALES INDICAN QUE PARA ELLOS NO ES SUFICIENTE Y NO VAN A AUTORIZAR LA PIEZA. ESTA PIEZA NO ES UN ACCESORIO EN UN VEHICULO ESTA PIEZA PUEDE CAUSAR O EVITAR UN ACCIDENTE.*DT*JB

BACK UP CAMERA DISPLAY IS OFTEN, BUT NOT ALWAYS, SHOWING A BLACK SCREEN WHEN I PUT THE VEHICLE IN REVERSE. I HAVE TO PUT THE VEHICLE IN PARK AND THEN REVERSE AGAIN TO MAKE IT WORK. THIS HAPPENS ANYWHERE, IN THE GARAGE, IN A PARKING LOT OR ANYPLACE I HAVE TO PUT THE VEHICLE IN REVERSE. IT IS NOT CONSISTENT BUT HAPPENS ENOUGH TIMES TO BE A SAFETY ISSUE.

ABS AND FRONT RADAR LIGHTS ON CLUSTER. I TOOK THE VEHICLE TO THE SAME DEALER THAT SOLD IT TO ME AND THEY DIAGNOSED THE SAME WITH A PROBLEM ON THE ABS ACTUATOR. THE SERVICE REPRESENTATIVE ALSO TOLD ME THAT THE FRONT RADAR ON THE BUMPER IS RELATED TO THE ABS SYSTEM AND THAT THE WARRANTY OF THE VEHICLE ON THE ELECTRICAL PART DOES JOT COVER THE SAME. I DID MY RESEARCH AND FOUND THAT THE 2016 NISSAN MURANO HAS AA MANUFACTURERS RECALL FROM THE ABS SYSTEM. *TR *BF *AS

TL* THE CONTACT OWNED A 2016 NISSAN MURANO. THE CONTACT STATED RESEARCHED ON-LINE AND FOUND NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 15 MPH SHE DETECTED AN ELECTRICAL OR PLASTIC BURNING ODOR IN THE VEHICLE AND THE BRAKE WARNING LIGHT ILLUMINATED. HIS WIFE THEN PARKED THE VEHICLE AND WALKED BACK TO HER RESIDENCE. THE CONTACT STATED THAT A NEIGHBOR NOTIFIED THEM THAT THEIR VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS DESTROYED BY THE FIRE AND TOWED TO A TOW LOT. THE CONTACT STATED THEY WERE STILL AWAITING INFORMATION FROM THE INSURANCE APPRAISER. THE CONTACT CONTACTED THE DEALER TOM PEACOCK NISSAN (15300 NORTH FWY HOUSTON TX 77090, 281-821-4000) WHO REFERRED THE CONTACT TO THE MANUFACTURER AND TO NHTSA. THE CONTACT WAS UPSET THAT HE HAD NOT RECEIVED NOTIFICATION OF THE RECALL BY THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE HOWEVER, NO RESOLUTION HAD BEEN PROVIDED AS OF YET. THE CONTACT STATED THE BRAKE WARNING LIGHT HAD ILLUMINATED IN THE PAST, BUT, NEVER REMAINED ON. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DS*JB - (RECALL RELATED INCIDENT) TS

FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION LIGHT ILLUMINATES AFTER APPROX 10-15 MIN OF DRIVING THOUGH NO OBSTRUCTION EXISTS. REAR HATCH BUTTON & OUTSIDE DOOR LOCK BUTTONS INTERMITTENTLY WORK.

VEHICLE LOSSES SPEED AND POWER WHILE LOCKED IN CRUISE CONTROL AT HIGHWAY SPEEDS. HAS OCCURRED MORE THAN 7 TIMES, ONCE NEARLY CAUSED MY VEHICLE TO BE REAR ENDED BY FOLLOWING TRUCK. VEHICLE ENGINE OVER REVS AND LOSSES SPEED AND POWER. SLOWING FROM 74 MPH TO 58MPH WITH ENGINE SPEED INCREASING FROM 1600 RPM TO OVER 4500 RPM. HAS BEEN BACK TO DEALER OVER 7 TIMES AND HAVE GOTTEN SAME RESPONSE, IT'S NOT CODING , SO THEY CAN'T FIX OR GIVE A REASON WHY THIS OCCURS. VEHICLE IS A SAFETY HAZARD TO OPERATE ON THE HIGHWAY AS IT CAN ACCELERATE OR LOSE POWER AND SLOW RAPIDLY INTO AN ACCIDENT. IN CASE REQUESTED, I ALSO HAVE VIDEO AS AN MP4 SHOWING EXACTLY WHAT IS HAPPENING THAT WILL NOT UPLOAD. PLEASE EMAIL ME WITH INSTRUCTIONS AS TO HOW I CAN GET THIS VIDEO FILE SUBMITTED THANK YOU

DRIVER SEAT HEATER OVER HEATED AND SHORTED.

DISTANCE SENSOR, PART # 28438-5AA0B, LOCATED IN FRONT BUMPER, IS DEFECTIVE AGAIN. THIS DISTANCE SENSOR IS TIED IN WITH THE CRUISE CONTROL. AS OF YESTERDAY, I HAVE NO CRUISE CONTROL ON THIS VEHICLE--AGAIN. THIS IS THE SECOND ONE ON THIS VEHICLE, AND THIS ONE LASTED LESS THAN 90 DAYS. THE ORIGINAL ONE IN THE CAR LASTED JUST THREE YEARS. THE DEALERSHIP CHARGED ME OVER $1500 TO REPLACE IT.

SURGING WHILE DRIVING. THE DEALERSHIP PICKED UP MY MURANO ON 10/4/19 AND HAS BEEN UNABLE TO FIND THE SOLUTION TO THE PROBLEM. I AM BEING TOLD THEY CAN NOT DUPLICATE THE PROBLEM THAT I HAD ON 10/3/19. THIS SAME PROBLEM OCCURRED A FEW MONTHS AGO AND I WAS TOLD THE PROBLEM HAD BEEN IDENTIFIED AND REPAIRED. YET, THIS TIME CAN'T FIND A PROBLEM. ALSO, THE DEALERSHIP SERVICE DEPARTMENT CAN NOT FIND A RECORD OF THIS REPAIR. I TRIED TO TELL THE NISSAN SERVICE MANAGER ABOUT A (TSB) NTB 18 041A DEALING WITH THE AUTOMATIC BRAKING SYSTEM ON THE 2015-2019 NISSAN SUV'S AND CARS. HE TOLD ME THAT WAS NOT THE PROBLEM BECAUSE THERE WOULD BE A CODE WHEN THE DIAGNOSTIC WAS PERFORMED. MY HUSBAND HAS CANCER AND I DRIVE HIM TO AND FROM DUKE CANCER CENTER (160 MILES ROUND-TRIP). THIS PROBLEM OCCURRED AGAIN AND MY MURANO KEEP SURGING AND NEEDLESS TO SAY BY THE TIME I GOT HIM HOME HE WAS SO VERY NAUSEATED. A TRIP THAT NORMALLY TAKES ABOUT ONE AND HALF HOURS TOOK FOUR AND HALF HOURS. I AM HORRIFIED THIS PROBLEM WILL OCCUR AGAIN AND I REFUSE TO KEEP DRIVING AND MAKING MY HUSBAND SICK AND NAUSEATED AGAIN SO WE WILL BE STRANDED ON THE SIDE OF THE ROAD WAITING FOR SOMEONE TO ASSIST.

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ENGAGED, THE TRACTION CONTROL AND COLLISION MITIGATION WARNING LIGHTS ILLUMINATED. THE AUTOMATIC EMERGENCY BRAKING ENGAGED AND THE CRUISE CONTROL WAS DISENGAGED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO NISSAN OF NORTH OLMSTED (28500 LORAIN RD, NORTH OLMSTED, OH 44070) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE DISTANCE SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.