2023 Nissan Pathfinder Complaint Log

Car going into neutral while driving several times on the interstate

Premature wear (29k miles) of rear brake pads. I have a report from NTB aka Mavis Took it in today and found 1mm left on back brakes, front standard wear. No alerts or singals were seen in the car

My vehicle has the idle stop feature. When at a red light, the vehicle shut off and went into idle mode. However, when the light turned green, and I removed my foot from the brake and pressed the gas, nothing happened. The vehicle had shut off entirely and when I turned it back on, it was in neutral. I had to put the vehicle in drive. I had 2 children in the car with me and it was very nerve racking to have a plethora of vehicles stuck behind me honking their horns because I was not moving for a green light. Now mind you, the speed limit on this road is 45 mph. If traffic was flowing, we could of been rear ended. I think we got really lucky on this day. I purchased this vehicle 8 days ago. I researched this issue and it is a common issue, however, there is no recall for it. https://www.reddit.com/r/nissanpathfinder/comments/14ov95d/2023_pathfinder_auto_start_issue_shifts_to/

Went out to my car and shut the door. Heard a cracking sound after I shut the door. Then the back window fell in. It completely shattered the back window from shut the driver side front door.

TWO SEATBELT LOCKING MECHANISMS HAVE FAILED TO LOCK THE SEATBELT BUCKLES IN PLACE; THE THIRD SEATBELT LOCKING MEACHANISM FAILED TO RELEASE THE BUCKLE. ALL LOCATED IN THE SECOND ROW OF MY VEHICLE. THE FIRST TWO HAVE BEEN REPLACED BY THE DEALER. THE DEALER WAS UNABLE TO REPLACE THE SEATBELT LOCKING MECANISM ON THE THIRD BECAUSE WE DROPPED AND LOST THE BUCKLE, THIS FAILURE PUT MY CHILD IN DANGER AND WE HAD TO CUT THE SEATBELT. WE BOUGHT THE VEHICLE BRAND NEW IN 2023.

I am reporting a failure of the Around View Monitor / camera system on my 2023 Nissan Pathfinder. The system stopped functioning completely without warning. Pressing the camera button does nothing, the camera cannot be activated through vehicle settings, and no camera views (rear, front, or surround) are available. Parking sensors and the infotainment screen continue to work, indicating a system-level electronic failure rather than user error or a single camera issue. This vehicle relies on the camera system for rear visibility and low-speed maneuvering. The loss of this system reduces driver visibility and increases the risk of collision, especially when reversing or parking. The failure occurred despite normal use and maintenance, with no prior warnings or messages to the driver. The vehicle is only a few years old, yet the repair involves replacement of a major electronic control module at significant cost. This appears to be a premature failure of a safety-related electronic system. I am concerned this may affect other vehicles of the same model year and configuration.

On my 2023 Nissan Pathfinder I have approximately 25000 miles on it. When I step on the brakes, there is a noticable vibration as if the rotors are warped and pads worn. The brakes and rotors should not be an issue this soon.

My vehicle has had 3 fuel pump failures in under a year, requiring 3 separate fuel pump replacements by an authorized Nissan dealership. The fuel pump failure causes the vehicle without warning to stall in active traffic, loss of power and the drivers seat to move back away from the steering wheel. The infotainment center has also failed 2 times and had to be replaced 2 separate times by an authorized Nissan dealership. The infotainment center failures also cause the back up and side view cameras to become inoperable. The vehicle and repair records are available for inspection upon request. My safety and the safety of others is put at risk because the repeated and unpredictable fuel pump failures cause the engine to stall in active traffic and the loss of power. This is unsafe because the stalling has happened in hazardous situations like while exiting the interstate. The drivers seat also moves away from the steering wheel and brake while the car is in motion creating a risk of loss of control. Additionally, when the infotainment system fails so do the side view and back up cameras increasing the risk of an accident. Although the vehicle is currently operational, the pattern of failures creates an ongoing safety risk. An authorized Nissan dealership confirmed the failures and replaced the fuel pump three times and the infotainment system twice. The vehicle was inspected and repaired multiple times by an authorized Nissan dealership, and the issues were reported to Nissan Consumer Affairs. The failures occurred intermittently and without warning.

I am reporting a concern regarding premature rear brake pad and rotor wear on a 2023 Nissan Pathfinder that appears inconsistent with mileage and normal driving conditions and may indicate a brake system design or control issue. The vehicle was purchased as Nissan Certified Pre-Owned with approximately 4,000 miles and has received multiple Nissan dealer inspections with no brake concerns noted. A Nissan Vehicle Health Report issued shortly before the issue indicated “No Action Required” for the brake system. At approximately 14,600 miles, a Nissan dealer measured the rear brake pads at approximately 3 mm, while the front brakes were still in good condition. A second inspection by an independent repair facility confirmed advanced rear brake wear and further determined that the rear brake rotors were damaged and not serviceable. The independent shop advised returning the vehicle to Nissan because the wear pattern was not consistent with mileage or normal driving behavior. Rear brakes wearing significantly faster than front brakes is atypical. The vehicle has not been used for aggressive driving, towing, or severe duty. A Nissan service advisor stated that they have seen early rear brake wear on Nissan Pathfinders and suggested it may be related to the Auto Hold brake feature. The Auto Hold feature is not used on this vehicle, raising concern that brake system logic, electronic parking brake behavior, or control software may be contributing to unintended brake application or drag. Premature rear brake and rotor wear could reduce braking effectiveness, increase stopping distance, and create a potential safety risk, especially if drivers are unaware of accelerated brake degradation. I am submitting this complaint to document a potential pattern of early rear brake system wear on this vehicle model for safety review.

Forward warning system dashboard light goes on and does not shut off. Module has been replaced at a cost of $2500 and this has not solved the problem. Light has gone off with a chime alarm and yellow triangle with an exclamation point too. We were told we needed to get it fixed as soon as possible for safety reasons. Unfortunately, Nissan dealer can't seem to fix the problem and we're afraid to drive the vehicle.

I brought my 2023 Nissan Pathfinder in for an oil change and tire rotation at 33, 221 miles and was informed my rear brake pads were worn and my rotors needed to be re-surfaced. I understand this is a long standing issue with 2022 and 2023 Nissan Pathfinders. I rive 95% highway miles , never use my cruise control or electronic parking brake. I understand the rear brake pads are considerably smaller than the front pads causing an early wear issue. I also understand there is a class action law suit in the US District Court of Tennessee for this issue as well . I would like my complaint put on file and a case number sent to me for future reference. Regards, [XXX] Sr. Sales Manager Jeneil Biotech Inc. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Front Parking assist sensors excessively activates theyre calibrated no faults given to Nissan Tech even at a complete stop they go off with loud obnoxious beeping this has been documented by my local dealer they're dumbfounded because there's no faults any speed under 6 MPH they're going off non stop as if there's obstruction or object there is. nothing Nissan Techs originally completely useless and denied any issues at all until I made the service manager get involved Nissan of America DOES NOT RETURN CALLS

Passenger side captain seat frame has too much play causing shaking and noise in the seat when passenger is in seat. Frame was replaced 05/2024 and same issue has occurred less than a year later. After accident on 10/17/2025, sound has gotten worse in seat and inspection shows frame to be critical. At time of accident passenger was in seat. Accident involved a deer on front passenger side bumper and side panel. Insurance did not cover seat claiming accident could not cause seat malfunction.

Vehicle Year: 2023 Make: Nissan Model: Pathfinder Platinum 4WD VIN: [XXX] Mileage: 24,500 Date First Noticed: October 8, 2025 Problem: The panoramic sunroof drain system is defective, causing water to leak into the cabin during rain, dripping from the driver-side overhead console and door area. This matches Nissan TSB NTB23-073 (Oct 9, 2023), which admits a design flaw in the front drain grommets (Part #76938-5NA0A) leading to poor drainage and clogs—even from normal environmental debris like sand in Florida. The vehicle was built November 2022, well within the 3-year/36,000-mile warranty. Nissan dealer (Nissan of Naples) inspected (Oct 9, 2025) but performed an inadequate diagnosis: only a photo of sand in the tray, no water intrusion test, no drain line analysis, and no TSB verification. They charged $207.54 and denied warranty, claiming "environmental concern" and "outside influence" (sand clog, not defect)—contrary to the Owner's Manual (pp. 2-121/2-122), which requires zero drain maintenance. Nissan Consumer Affairs (Case XXX) upheld the denial, refusing written explanation. BBB complaint (NIS2519919) and FL Lemon Law Form 1A filed Nov 6—still unresolved. Safety Risks: - Mold/mildew growth in headliner (health hazard). - Electrical shorts in overhead console (lights, controls, airbags). - Driver distraction from water dripping near visor/windshield. This defect impairs safe operation and could affect others. Nissan must recall/fix under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The control buttons located on the steering wheel of the newer model Nissan Pathfinder are malfunctioning. These buttons control numerous functions and sensors. What's happening is, the spring action of the buttons are failing and the button is loose. This causes the button to make contact as if it was pushed without touching it, simply driving over a bump. Some of these buttons control warning sensors for the vehicle, anti-collision, parking, blind spot, etc. Numerous people are complaining about this online. Several have said their dealer service department acknowledges that this is a known issue. I contacted Nissan customer service and they told me there is no information in their system about this problem and any repair would be out of pocket by the customer. This is a very expensive repair. This issue must be addressed. There are too many Pathfinder owners having the exact same problem. Please look into this. Thank you

Heard a high pitch whistle sound coming from front right of vehicle when accelerating. Mechanic confirmed it’s a vacuum leak in the intake manifold runner. Nissan says this is not part of powertrain warranty will not cover. Last I checked the intake is part of powertrain. Vehicle has 40,000 miles on it. Have seen multiple other complaints about this issue online. Part is on a national back order at the moment. The fact that their demand is that high for this part should speak volumes. I believe this should be looked into as a possible recall. If an intake runner vacuum leak is not repaired, it will lead to a lean air-fuel mixture causing engine misfires, a rough idle, poor acceleration, and potential stalling which could all contribute to a possible accident.

Premature wear on rear brakes and dealers tells there fine each time I’ve taken it in for service I don’t think they even test driven the car is shakes and vibrates when you brake at speeds higher than 30-40 mph. They advised me the battery needs replacing on the last service that it’s showing some sort of signs that needs to be replaced. The heated seats on the passenger side just stopped working all of a sudden. From what I can see online from forums and people complains these are common issues on this vehicle and they are pushed on the customer. I will see what can be covered under warranty but it seems only the seat issue would be covered. This needs to be addressed the brakes are too small and under powered for this size of a vehicle especially if you are towing. It appear they wear out prematurely if your using the cruise control which I don’t use a often or drive down mountain sides or tow at the moment so it doesn’t make sense I have a 2023 Nissan pathfinder with less than 28000 miles. I will be taking the vehicle in soon to address these issues as the tech spoke to me about the battery only when I went in for an oil change and I refused the battery since the vehicle has not had any issue or sign or needing a battery and they would not cover it telling me it was more preventative.

AVM cameras stopped working. The Pathfinder is a large vehicle with inherent blind spots. The rearview camera system is essential for safety. The problem was inspected and verified by local Nissan dealership (Jim Kerras Nissan of Jackson, TN). The problem is unresolved and dealership has made very little effort to reconcile. The issue started for no apparent reason and the vehicle is just outside of the warranty mileage. 2023 Nissan Pathfinder Platinum with 41000 miles.

Mold & Mildew smell is coming from air vents every time vehicle starts. Bommarito Nissan of hazelwood first said they smelled something when we brought it in. But they said we must’ve spilled a drink and suggested we clean our carpets. We knew that wasn’t true but we had it professionally cleaned and aired out. The dealership also replaced both filters and cleaned the evaporator. The smell didn’t go away so we brought it back. Now they’re just saying they “don’t smell anything out of the ordinary..” This is a certified vehicle, like new.. We’re very concerned for our health and safety. And the dealership isn’t going to help.

I was informed of a need to replace worn rear brake pads and rotors due to excessive wear after just over 19,000 miles. Being treated as a wear item despite the fact that the issue is common and known by the manufacturer as an issue. After almost 3 years no recall has been done. Thankfully this was caught prior to the brakes entering a failing state.

The car shifted into neutral all by itself. I had to completely put the vehicle in park, then put it back in drive.

Incident 1: Rear brakes needing replaced within 30,000 miles. Rear brakes at that mileage is unheard of. Incident 2: Coil packs failing and leaving me stranded. 34,000 miles Incident 3: Most recent at 44,000 the flex plate is now broken. With a simple internet search the flex plate is a reoccurring issue that a lot of motorist are experiencing.

Safety Cameras stopped working on the screen just gives black image when cars put into reverse. If cameras button is pushed screen swaps over to a black screen.

While driving on the interstate with my family, my 2023 Nissan Pathfinder suddenly began to fail (limp Mode), forcing me to pull onto the shoulder in a dangerous situation.I was in the farthest lane to the left, with no shoulder available. I had to cruise all the way across two lanes with NO acceleration, but my flashers and the grace of god. The issue appears related to the mass airflow sensor, which was already replaced six months ago. I’ve had repeated issues, and neither the dealership nor Nissan has resolved it. The dealership manager even told me rudely that he would unplug the mass air flow sensor and leave it up front for me to come pick it up, because of my attitude. I told him at the beginning of the call that I was frustrated, and it was nothing personally against him. I even asked what did I say to have you make a comment like that. This vehicle is unsafe and unreliable, and I fear for my family's safety the next time I drive it.

The vehicle shifted itself to neutral when stopping at a red light. I had to shift the car back to drive. When I tried to pull off from the red light, the car nearly shut off. Just researching other similar incidents, the problem is related to the start/stop function.

Vehicle engine stalled when approaching an ATM, blocking the lane. After 15 minutes the vehicle was able to start, but stalled again at an intersection. It was towed to a Nissan service center.

The contact owns a 2023 Nissan Pathfinder. The contact stated while the vehicle was being State Inspected, the contact was informed that the vehicle had failed the inspection. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, no cause for the failure was found. The dealer tested the vehicle, and the vehicle failed the State Inspection a second time. No cause for the failure was found. The contact stated that the paperwork showed DTC: P1145 (Failure with the Mass Air Flow (MAF) sensor). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 16,900.

Blind Spot Warning system is malfunctioning. Can provide inspection upon request. The absence of Blind Spot Warning poses lane changing/highway driving a danger to vehicle operator and others while the vehicle must be at speeds of 20MPH or higher to be active. Problem was identified by dealer. Dealer indicated Blind Spot Warning checked as indicated on carfax report. Warning lamp indicator was acknowledged prior to failure. As the new owner it first appeared on 14 March 2025. I assume it is reoccurring problem indicated by the carfax report.

Stopped at light the car suddenly bolted forward hitting ( 4-5 ft between vehicles)car infront. My car then bolted forward and hit the vehicle again. The gear shift would not respond to putting it into park, The only way it was corrected was turn off the engine. Second time this happened was in my garage..the car bolted in reverse and would not stop. until engine turned off. I took the car to the dealer and he said my sensors were bent....(from hitting the car) and we waited 5 hours for Nissan tech to respond, which I left the dealership and told them to let me know what the tech reps said. But I was charged $247.00 for estimate and told the replacement of sensors would be $2,970.29.

The contact owned a 2023 Nissan Pathfinder. The contact stated that while driving at 17 MPH at night, he failed to see a trailer ahead on the road and rear-ended the trailer. The air bag warning light was illuminated before the collision. The contact stated that the trailer’s brake lights were not illuminated. The Forward Collision Avoidance feature failed to alert the driver that there was a vehicle ahead on the road. The front driver’s side air bag deployed, injuring the contact’s right wrist and arm. The contact stated that there were rips along the sides of the front driver’s side air bags. Medical attention was received for the injuries. The police arrived on the scene, but no police report was filed. The vehicle was towed to a tow yard and was deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact to have the air bags inspected by a Nissan-certified specialist however the contact was unable to locate a certified specialist, and the manufacturer denied further assistance. The failure mileage was approximately 10,080.

When engaging in reverse, the back up camera screen will blank out consistently for about 1 second or longer, It will do this when the car is already engaged to go in reverse. This happens constantly, and for it to be a safety feature should be corrected.

I took the car in for the NYS inspection and was told that I need new rear brakes. The car is only a year old and has only 16,000 miles on it. Nissan’s own website says that brakes should last between 30-70k miles. I looked into this and found out that premature rear brake failure is a common issue with the new Pathfinder. Nissan is refusing to replace the brakes under warranty, even though it’s clearly a manufacturer’s defect for brakes to fail this quickly. This is a safety concern, because Pathfinder owners could be driving around with bad brakes, expecting them to last 2-4 times longer than they actually do. Brakes failing in one year is completely unacceptable for a modern vehicle. Nissan should recall all Pathfinders and replace the rear brakes for free for anyone affected by this. They should also figure out why the rear brakes are failing early on all of these cars and fix it. I found that there are several class action lawsuits forming around this issue. I filed a complaint with Nissan corporate and they completely dismissed me. They said that brakes are not covered under warranty, since it’s normal wear and tear. I’d argue that brakes failing at 16,000 miles is excessive and abnormal wear, even according to the standards that they set themselves. This is a manufacturer’s defect and a safety concern for drivers, who may not know that they are driving with faulty brakes.

Jerking and most of the times lag on first and second gear most mornings..

I engage the Parking Botton on shifter, & the vehicle still rolled away from me after I got out of Vehicle

Follow up to my prior complaint (NHTSA ID Number: 11568968). Sandy Sansing Nissan in Pensacola, Florida replaced the fuel pump and the front forward detection sensor. We also had to have the middle row, middle seatbelt replaced due the sensor not working. We have had the vehicle back for a week and the problems have continued, if not gotten worse. The vehicle has stalled out multiple times, 3 days in a row, nearly causing my wife and children to be rear-ended by a semi truck on 2 occasions. The issue is the vehicle gets to about 27 mph, revs up to 6K rpms, stops moving forward and begins to slow down (at 6K rpms), warning lights like the oil light kick on along with several other lights, and the vehicle stalls, forcing the driver to glide off the roadway. My wife took a photo of the dash as she was gliding off the road and it shows the vehicle still in D (drive) at 0 mph and 1k rpms, whatever that means since the car was still rolling. Once off the road, she has to turn the car off to get it to reset so she can move forward. She stated that at least 2 times, the car restarts with the shifter still in D. On one occasion, she could not get the car to restart for several minutes. Nissan, of course, says they haven't gotten any complaints and no error codes. My wife also states the info center and radio always fail right before the vehicle starts stalling. I going to have to have the car towed to Nissan due to us living over a hour from the dealership and the car not being safe to drive.

I am reporting a recurring defect involving the sunroof drain system in my 2023 Nissan Pathfinder Platinum that has caused multiple interior flooding incidents. The vehicle has flooded three separate times due to failure of the sunroof drainage system. Water enters the cabin during rain events and accumulates inside the vehicle, causing damage to the interior and raising concerns about potential electrical system exposure and safety hazards. This issue has been addressed by a Nissan dealership on multiple occasions; however, the defect has not been permanently resolved and continues to reoccur. The repeated failure of the drainage system indicates a potential design or manufacturing defect rather than normal wear or maintenance-related issues. Water intrusion into the cabin creates safety concerns including: Potential damage to electrical components Risk of mold and air quality issues inside the vehicle Driver distraction and reduced vehicle reliability Despite multiple repair attempts, the issue persists. Nissan has declined further assistance due to the vehicle being outside of the warranty period, even though the defect is ongoing and unresolved. I am submitting this complaint to document a potential systemic issue with the sunroof drainage system that may affect other vehicles of the same model.

The contact owns a 2023 Nissan Pathfinder. The contact stated that while driving 30 MPH and depressing the brake pedal, the engine revved up to 2,000 RPMs. The contact stated that the failure had also occurred upon releasing the accelerator pedal. The contact stated that the RPMs would increase, and the vehicle would accelerate unintendedly. No warning light was illuminated. The contact had taken the vehicle to two dealers and was advised by both dealers that the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact back to the dealers. The failure mileage was approximately 14,700.

On only 12K miles, rear breaks is generating squeaky sound and dealership informed that break pads need to be changed as it has only 2mm left which is very low for break pads to last.

On 6/9/24 I was traveling South on Interstate 77. I had intelligent cruise control set. I heard a little chime noise go off and looked at my dash to see what it could be. I noticed the intelligent cruise control was turned off. So I gave my car gas to get it back up to speed. The engine just reved and that is when I noticed that my car was in neutral. This was not operator error. I had both of my hands on the steering wheel and nothing hit the shifter to put it in Neutral. I have an appointment with Nissan on Monday 6/17. Back in Feb 2023 this same car put itself in neutral at a stop light. I could not get it to go into drive. I shut it off and turned it back on and it was able to go into drive. I took it to the Nissan dealer on 2/14/23. They said it gave a code that they never saw and would look into it. They did nothing to the car at this time. They never got back to me and I never inquired about it because it never went into neutral again by itself until 6/9/14 while driving down a busy interstate. This time I was very scared and felt like this was a dangerous situation and a safety concern.

The driver's seat belt chime randomly goes off even when the seat belt is buckled. This has happened more than 15 times already. Every time I take it to the car dealer, they inspect it and cannot find what is wrong with it because it is not happening at the moment of my arrival. Today it started to chime at me again, and I decided to bring the car to the dealer without turning it off so that the code, if any, would be available. They checked it again and drove it around, but it did not go off, so there was nothing they could do to fix the problem. However, the problem is still happening, and I have shown them videos I captured with my cell phone when it happens to prove that it is not just me saying so. I don't know what else to do to get this fixed because they tell me that if there is no code or part broken they cannot replace it.

Was told today that my rear brakes need to be replaced by the dealer. The vehicle has only 18,000 miles and most of that is highway. They said it seems the rear brakes are wearing out faster than normal on these due to the small size of the pad and electronic parking brake. This is not safe and unfair.

Issue is related to insufficient starting and propulsion of the vehicle after the idle stop feature has stopped the engine. After the idle stop feature turns off the engine [upon stopping of the vehicle], the engine does not start quickly and efficiently. You take your foot off the brake, the vehicle begins to start, then you push on the gas, the engine/vehicle then hesitates and stutters, and then the engine finally fully engages and moves the vehicle. Engine doesn't seem to be getting sufficient fuel. NOTE: THE MOST CONCERNING ISSUE is that upon pushing on the gas after idle stop, the vehicle has automatically slipped into Neutral [two recent incidents], basically stalling the vehicle in traffic (until the RPMs reduced and it could be put back in Drive). This is a safety concern if I am beginning to take a left-hand turn or pulling out into oncoming traffic. I have to now turn off the idle stop feature each trip to avoid this safety concern (unless I forget). I will be bringing vehicle into the dealer for service soon - but I am not confident this is going to effectively diagnosed or resolved.

This is a new car with 30,000 miles on it. There are two issues, the brakes apparently do not distribute the braking workload evenly or the parts were counterfeit from manufacture. The rear brakes had to be replaced, pads and rotors resurfaced. The front brakes were unaffected and good. Back brakes should not need replacing before front brakes, yet the rotors were scarred with grooves. I have a photo of one of the rotors. Additionally, the (Auto-start & stop) at a halt does not kick in quickly enough to avoid a collision when moving and merging into traffic from a standstill.

2023 Nissan Pathfinder Mileage: 51,180 I have replaced the rear rotors twice and rear pads twice since buying this vehicle NEW. In researching using Artificial Intelligence, I find that there is an abnormal frequency of this issue with nissan products. I am asking for an investigation into the cause for this and for remuneration from the manufacturer for the expenses I have incurred. I question the effectiveness of the electronic parking brake. Is it completely releasing the pads from contact?

While driving, car shifts into neutral on its own. It happened as I was driving on the highway at 75 mph and out of nowhere i realized my car was in neutral causing me to redline and slowed down while trying to change lane and almost causing an accident. Thank god I was driving and was able to respond in time by shifting back into drive. Happened twice in one hour on a road trip

Refrigerant leak

Rear brakes are worn to require replacement of brakes and rotors at 12,500 miles. No off road driving. Just normal highway and city. Took vehicle in for oil change and dealer service technician noted the wearing of the brakes pads and rotors.

When we purchased this vehicle in June 2023, one of the first things I noticed, was an unusual switch on the steering wheel to allow, selecting and viewing all of the vehicle display information. This switch is located on the left side of the steering wheel. It is labeled OK meaning OK to display the selected menu item when you depress the OK button. The switch consists of a thumb wheel to go up or down on the menu selection, and then you depress the thumb wheel to engage the item selected. We’ve had the vehicle nine months and we were driving and my wife attempted to select something by rotating the thumb wheel and pushing OK button. The OK button got stuck in the down position disabling the ok button and preventing her from changing anything on the vehicle info screen. We consider being unable to access vehicle information a safety issue. The switch was promptly replaced by Nissan under warranty. I am an electronics person and I consider this particular style switch too delicate for long term use, a bad design and one that will probably continue to fail. The issue with this switch is the “thumb wheel selector” for menu items instead of an up or down button like on our other three vehicles that do the same functions on those vehicles. Nissan made a very bad choice on using this type of switch.

Rear brakes needed to be replaced at 20,000 miles. Dealership stated it was normal for electronic brakes to go out that early, which is absurd. Took the car to another mechanic to have the work done, turns out it was a defect in the assembly of the car and the brakes were not fully releasing so we basically were riding our brakes for 20,000 miles. According to the dealership they were getting a lot of this model in for brakes needing replacement. This needs to be looked into for a recall. I have a video of the mechanic showing the issue that I can send in if need be. This is a major safety concern considering if the brakes were to go out because of this or if the brakes would have fully not released causing potential for being hit from behind.

Nothing happened