NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Nissan Rogue. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
IN first or second year of ownership the car spontaneously braked on 2 occasions. Both times after going over road damage. - I had no damage and thought related to rd condition, did not report. About 2 weeks ago Chassis warning came on momentarily then malfunction error came on but went off for rest of day. Next day Malfunction Error for AEB system came on again AND HAS REMAINED ON. I had trusted independent auto body shop computer person run scanner evaluation. some 30 items lit up but 2 didnt clear suggesting possible wire harness. On line many customers noted difficulty finding the right dealer or repair shop the first time , often going to several before problem corrected, Nissan says all dealerships are independent and wont recommend one. Consumers talk about possible recall pending for 2017,18,19 Rogue. mine is 2019. I want to go to most expert for this concern -should it be a collision expert or general dealer repair for this safety concern. Thank you
Forward collision warning system will randomly locking up brakes.vehicle starts to slide sideways, if someone is following closely this could set up a chain reaction. Vehicle was inspected at dealership, couldn’t duplicate. It has happened several times.
The contact owns a 2019 Nissan Rogue. The contact stated that while driving under a bridge at a slow speed, the vehicle independently downshifted while depressing the accelerator pedal. Despite the failure, the vehicle resumed normal operation. The vehicle was taken to a dealer to be diagnosed; however, the dealer failed to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 19,206.
The rear differential (carrier assembly) basically exploded through the housing. This happened at a very low speed but not sure what would have happened if it were at highway speeds.
While driving my car suddenly used it brakes and stop suddenly. I was driving and this is very dangerous. We need a recall on this problem. I'm afraid to drive this car.
My daughter accidentally turned the car off while driving on the highway today due to the defective key. Luckily she was able to pull over safely and no harm was done. I came here to report the issue and saw the recall already in effect. Thank you for all you do. You can add this to your list of incidents if you wish. We now know to bring the key in for a fix.
Parking break failure causing the car to roll down the side of a mountain. The car did not stop until it hit a tree. My 3 year old son was in the car in his car seat. Automatic Emergency Breaking did not engage. The car was totaled.
Shift lock every time you want to drive Nissan rogue since 2015 people complain with the same problem Not even 30000 thousand miles on mine Looks like no body care for this
THE ROGUE 2019 SV has only 26785 miles the steering is making a winy grinding sound when you turn the steering wheel no matter what direction or rotation the sound is there. It seems a bit stiff especially in morning and worse as it's gotten colder out here in N.Y overall seems to turn ok, and I even had to put all 4 new tires at such low mileage. But concerned something more is wrong with it and just waiting to break with the steering
Several random unwanted deployments of forward emergency braking system with no danger of other vehicles or pedestrians near by. All deployments have happened below 30 mph both in city driving and rural settings.
As I accelerated the car, the car suddenly slowed down. As I accelerated it would barely move no matter how hard I pushed the accelerator. The was a major safety risk because cars were behind me and if I was on a highway, someone could easily slam into my back. The vehicle was inspected by a mechanic. There was no warning on the dash.
After occasional intermittent warnings (lasting 1-2 driving session with several months between warnings), the vehicle developed a persistent malfunction warning within 2-3 minutes of starting the vehicle. This warning indicated a fault with the lane assist camera that also disabled the vehicle's automatic emergency braking, blind spot warning, lane departure warning, and all adaptive cruise control and lane keeping assistance features in the car. Vehicle effectively has no operating ADAS features. Dealer was able to confirm malfunction warning and found DTCs c1b00 and c1b00-49 (camera unit malfunction). Dealer indicated replacement of camera was only solution available, and that it would not be covered by manufacturer warranty, despite the malfunction disabling several safety-critical ADAS features of the vehicle unrelated to the lane assist camera.
The heating/cooling do not operate correctly on the driver side or rear passenger vents. Proper temperature comes from the passenger side vents. Local mechanic attempted swapping the blend door actuator and then it failed again. My mechanic then said that I would need to replace the entire Heater / AC Unit Assembly. After searching online, there are multiple forums dedicated to this same issue, specifically for VINs that start with KN. This is a safety issue because the defroster does not work on the driver side, it blows whatever the ambient air temperature is, so in the winter when the windows fog up the drivers view is impaired. There are no warning lamps message or other symptoms.
The driver's side door does not open consistently. It started happening around November 2023. It seems to be at random times. Sometimes the door will not open when I need to get in and other times when I need to get out. It will not unlock with the key fob or by unlocking it from the inside manually. I have to climb across the passenger seat and use that door.
Whistling sound when using bluetooth hands free system. Exact same issue as recalled models previous 2016-2018 existing on 2019 model. While using the Bluetooth Hands-Free Phone System: The call recipient (the person receiving the phone call) hears a whistle noise through their phone’s speaker during the call. The whistle noise is not heard by the call sender (Nissan customer) during the call. The whistle noise increases when the engine RPM of the call sender’s vehicle is raised. classification: EL17-008a Reference: NTB17-097a
I turn on the car and there is no screen and even the radio will be on playing sound at times but no screen nor do any buttons control it then suddenly comes on when driving Happened a few times but now im sure something is malfunctioning .Now My back up camera screen went black while backing out of my driveway I damaged my home pvc fence and my right fender was damaged as well in this incident I currently will NOT count on the camera until there's a recall lastly suddenly at 50mph the vehicle started to brake sharply no one was on road or in front of me for no reason that happened awhile ago these sensors for safety are great but now I feel really uneasy that only happened 1x I am the original owner and never in an accident until hitting my own driveway gate with minimal damage but obvious and noticeable due to camera issue,not sure what to do but my deductible is high I even purchased extended warranty from nissan so gonna see if they can cover the issue it's a 2019 no trouble lights were ever on and passes nys inspection without issue everytime
NHTSA Recall -25V-093 Key FOB Repair Nissan TSB for remedial actions on defective key fob disables the function of the key fob to be "closed". In essence, the "key" protrudes permanently as opposed to its' intended usage within device. The proper recall would have been Nissan to REPLACE these defective Key Fobs which they will NOT perform.
When placed in reverse the back up camera will show just the blue lines on the screen and immediately the screen will go off so the backup camera doesn’t work and while back up the car it just automatically brake even when nothing is around the vehicle and by doing that it has caused my breaks to start making a noise
After heavy rainfall I get the message "Warning Malfunction" and "Chasis Control System Error". Brought into Nissan and they can't seam to figure out the problem. I can not use cruise control, lane departure warning, blind spot monitoring, forward collision warning, automatic breaking, etc. No water leaks have been detected.
The Rear Automatic Braking (RAB) indicator came on at the same time as the Automatic Emergency Braking (AEB) with Pedestrian Detection system warning light "Warning", "System Fault" message. The vehicle dynamic control (VDC) light came on at the same time. The air conditioner fan quit blowing. The car became difficult to handle. The "Rear Door Alert is activated" warning message is intermittent.
The speedclips which hold the Map Light in place are formed incorrectly. The interior teeth that retain the Map Light's molded retention tabs are bent too aggressively. Over time, in both our 2017 Rogue and 2019 Rogue, road vibrations caused the teeth to gnaw entirely through the plastic. This causes the Map Light to fall down and "deploy" suddenly into the driver's field of vision. When the map light falls, it not only startles the driver, it obstructs approximately 40-50% of the windshield. Nissan considers this a "cosmetic" issue and thus, it is not covered under ANY Nissan extended warranty. The cost to have it replaced with another part that will STILL fail in the exact same manner is over $1,200. This is a SERIOUS life safety issue since it is likely to fall at high speeds when the car naturally vibrates the most. It happened in 100% of the Rogues we have owned and always at highway speeds. It was repaired under the 3/36K factory warranty on our 2017, but now Nissan claims that it is a "cosmetic" and not covered under our "best you can get" Nissan extended warranty. Eventually, it will cause a serious accident and possibly death of both vehicle occupants and others on the road.
When we turn to the left, there's a "popping" noise from the front suspension When the vehicle is turned back to straight the same pooping sound is made. I found a recall for this same vehicle but the years 2014-2016 (NTB15-062c).
[AEB] Automatic Emergency Braking System 2019 Nissan Rogue I bought a “Certified New” 2019 Nissan Rogue from Destination Nissan in March 2022. The vehicle had less than 8000 miles at time of purchase. I recently have experienced issues with the: [AEB] Automatic Emergency Braking System. I am not sure this rises to a complaint through the Consumer Protection Bureau; but it certainly warrants issues you may want to look into. The warning light indicating the front [AEB] system was NOT working was/is flashing. I figured it was covered under the “Certified New Car Warranty,” so I brought the car to Destination Nissan. Found out that it was NOT under warranty and the front camera had a bad circuit and would cost $2600 to replace. I did not even know this device was on the car when I bought it and really had/have no interest in having this option. I instructed Nissan to NOT do the repair and just remove the option. They said, they could not remove and I simply could ignore the warning by hitting the OK button. We must hit the OK button EVERY time my wife and I start the car. I was pretty surprised that the item was not considered part of the drive train and hence under warranty, as it automatically can stop the car if [AEB] deems necessary. I guess this on me for not doing my diligence at time of purchase, and is not really the main reason for writing you. I subsequently have been doing some research on [AEB] Automatic Emergency Braking Systems. I found and I am sure you are aware there have been numerous issues and recalls. Nissan, Honda, Volkswagen and others are and have been involved. I decided I better have the system checked by my own garage and mechanic. They do not have the necessary software. I called a second garage/bodyshop and found they could do the work but would be at the mercy of a “mobile” Nissan van which would have to be accessed. Their experience with this was not something convenient and advised me to just deal with Nissan myself.
Collison warning and emergency breaks failed causing a rear end collision
The contact owns a 2019 Nissan Rogue. The contact stated that while driving approximately 25 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart. During the failure, the "Maintenance Malfunction" message was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 74,000.
The contact owns a 2019 Nissan Rogue. The contact stated that upon his wife entering the vehicle, she noticed that water had flooded the front driver’s and passenger’s side floor. The contact stated that upon inspecting the vehicle, he could not determine how the water had entered the vehicle. The vehicle was not diagnosed or repaired. The contact then stated that upon research, he found TSB: BT14-023A. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
My son was driving my wife's 2019 Rogue in dry and clear weather when the brake warning system started beeping and braking at about 20 MPH and about 20 feet from the car in front of him, as soon as the beeping started he pressed on the brake pedal as hard as he could. As he did this the brake pedal went completely to the floor and brake system did not stop or slow down at all, allowing him to hit the vehicle in front of him. I have taken it to State Line Nissan in Rhode Island to have it inspected, they said they could find nothing wrong with it. I also contacted Nissan Consumer complaint department and got a negative response from someone telling me how good they are at their job after I explained to them what happened. They kept telling me I was changing my story. They also told me according to the manual that is normal and told me they we're sending it back to my insurance company with a pompus attitude. I have talked to a Nissan teaching technician that teaches the mechanics and was told that is not supposed to happen and anyone who tells me otherwise does not know what they are talking about. Prior to this, about a week before, State Line Nissan had done a brake system flush while changing the oil. I feel that I am not the only one who has had this problem. Does the NHTSA ID# 22V549000 issued July7, 2022 affect this vehicle? I would like to get to the bottom of this, the vehicle is drivable but might not pass inspection next month as I have not had it repaired yet.
The contact owns a 2019 Nissan Rogue. The contact stated that the seat belt alarm for the front driver’s and front passenger’s side seat belts failed to notify the driver whenever the seats were occupied but the seat belts were not buckled. The symbol showing that the seat belts needed to be buckled was displayed; however, the warning chime failed to sound as designed. The vehicle was taken to the dealer and the contact was informed that it was normal. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and suggested that the vehicle be taken to another dealer to be diagnosed. The approximate failure mileage was 40,000.
Engine cut off and never came on again only ligth came in but won't came on have oly click
at about 45,000 miles i noticed my passenger door lock intermittently not responding the lock and unlock from the key fob and button on the drivers door. had i not noticed this could cause a dangerous situation safety wise. i took it to dealer said actuator is not working all the time. at that point i declined to fix it as i do not utilize that door often but now at about 63,000 miles it is not working at all unless i physically lock and unlock the door with the inner lock switch on the passenger door. rest of doors work fine this should not be killing off already. *do not recall the official first date i noticed that but if needed i can ask the dealer so below date is an estimate
This issue has occurred at least twice. The two major incidents were about a year apart and happened pretty much on the same stretch of interstate. The first time, I was traveling at around 70 mph on the interstate on a bright sunny day in late winter. I feel like the roads may have been fairly white and bright from salt, which could possibly have affected how well sensors were working. Without any warning that I observed, the car braked suddenly. Had I not been wearing a seat belt, it's possible that I could have lost control of the vehicle. Or if someone had been following me closely, I could have been hit from behind. I believe this happened right before I was about to go under and overpass. The second incident was just last night, probably within five miles of the previous incident. It seems like it's usually just before I go under an underpass, which makes me wonder if that triggered it somehow. This time when it happened, I looked at the dash and saw some kind of message flash and disappear before I could read it. It seems like it was white in a yellow bar or yellow on a white bar. Again, it happened really quickly. Now that I'm typing this I feel like it might have happened once before prior to the other two events. I think it was at night and may have been raining. It wasn't quite as noticeable. I feel like I had the cruise on and the cruise suddenly stopped working because the sensors couldn't do their thing. I feel like it was more of a sudden deceleration more than a hard brake, but I am not certain of that. I know I had the intelligent cruising and lane assist on last night. I think I probably did both of the other times as well. I remember thinking during the rain incident that that was a very poor design for the system to brake/decelerate when the sensors stopped working. The additional details following are from the newest incident since it's fresh on my mind.
My Daughter called and said her Nissan Rogue just shut off as she was driving on Ft Morgan Road. Which is a very dangerous two lane road. Please advise as to why her car is not recalled?????
The Emergency Braking System, Yes it is available upon request. The vehicle applied the braking system in the middle of the street, While I was driving. I have had this vehicle in the service center before for the same issue, And it was “Repaired”. The lights on the dash started flashing yellow, And it made a beeping sound before the system applied the brakes. There was nobody near me when this happened, It just applied the emergency brake by itself. The collision light on the dash blinks all the time at random, I’ve told service about it but they can’t reproduce the same issue.
The contact owns a 2019 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Last month, January 2023, a light came on indicating there was a malfunction of the brakes. We thought maybe the brakes needed to be replaced. The problem is, we replaced the brakes and rotors in 2021 after an oil change and Nissan stated they were both going bad. This was odd because, when we purchased the car, in June 2019, the car had 34 miles. But at the time we took the car to Nissan, it was due for a State inspection. All NC cars have to be inspected on a yearly basis and that could've failed the inspection. In October 2022, we were hearing a loud squeaking noise and took the car to Nissan. They said we needed new breaks. We waited as the car was going to be sitting for a while. At an oil change in January 2023, the service guy said the brakes needed to be changed. Crazy because the car had 30,000 miles. After changing the brakes the squeaking noise stopped but a "malfunction of the brakes" light came on. Today, February 14, we took it to Nissan who informed us that the Computer Control Unit failure has happened and needed to be replaced. The Nissan Dealership wants $1380.87 AND the part is on backorder. He also stated that we need a new battery because when they ran the test, the battery went dead and had to be recharged. We hadn't been experiencing any issues with the battery, so not sure why that came up. Maybe the computer is reading the battery issue wrong too? We asked if this was a common issue and the service manager stated he had never heard of that happening. I checked for recalls and there are none, but there are many complaints about the brakes with the same issues as ours. Why hasn't there been a recall issued? If this is an issue and this car stops in the middle of the highway, we could be hurt or worse killed. I have a teenager driving this car as it was a graduation gift and now it is a death trap.
The contact owns a 2019 Nissan Rogue. The contact stated while driving 10-15 MPH and approaching a stop sign, the vehicle inadvertently shut off. Additionally, the steering wheel and the brake pedal seized. There was no warning light illuminated. The contact was able to restart the vehicle and continued driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 23V093000 (Electrical System); however, the VIN was not included. The failure mileage was unknown.
Steering wheel locked up while vehicle was in motion (moving). Yes. Steering noise coming from steering column. Lost control of steering while driving, drove into oncoming traffic. I was injuried while trying to get my vehicle in control. Yes, grease was but onto the steering boot by the dealer and charged. The steering wheel stiffens from time to time. After my accident with the my vehicle the dealer charged me to grease the steering boot, problem is still present. Loud noise coming from steering column began around 25,000.
Master Air Sensor: I purchased a 2017 Nissan Rogue: I had the issue, Nissan deemed it a lemon and switched the car to a 2019 Nissan Rogue. I am still paying on it the 2019 car now. Well, the 2019 has the same issue. The car completely stopped on me January 23, 2023 on a hill and was rolling back. It would not start. I had the car towed to the Nissan dealership. It cost me $808.00 and the $100.00 tow for the same issue as the 2017 car. Please have Nissan recall al their 2017 - 2020 cars that they have not built with the sensor fix. This is going to happen to all the cars. You cannot tell me that their is a defect that Nissan has not reported. Also, the automatic brake messes up sometimes and stops my car without their being another car around. SCARY!!!
The contact owns a 2019 Nissan Rogue. The contact stated while driving 60 MPH, the sunroof panel shattered without impact. The contact took the vehicle to an independent mechanic to replace the sunroof glass. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 64,000.
I have an intermittent grinding noise coming from the rear brakes. I've had the vehicle to the Nissan dealership (Sid Dillon Nissan, Lincoln, NE) on three different occasions to address the problem. To date, they have been unable to find a problem. On one such visit, the mechanic heard the grinding noise but was unable to find its source.
Jackknife key folds down while driving this is dangerous and could cause an accident
The car automatically stopped at a speed of 20 mph. This happened twice in one day. The AEB warning sign on the dashboard constantly comes on when going up hill.
I was exiting the highway and slowing for a light when my car just jerked to a complete stop.
The contact owns a 2019 Nissan Rogue. The contact stated that a warning light was illuminated; however, the contact was unable to recall which warning light was illuminated. The check engine warning light was also illuminated. The contact stated that while attempting to accelerate, the vehicle jerked and hesitated. The failure had become more constant while accelerating. The contact stated that the vehicle was revving however, the accelerator pedal was not depressed. The vehicle failed to accelerate above 15 MPH on two occasions. The vehicle was taken to Auto Zone to be diagnosed. The mechanic retrieved an unknown sensor failure code. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,000.
A few weeks ago all four car doors locked up on the side of the road with my 5 month old infant inside. The key was in the ignition, the car was running, the heat was on and the radio was running. I had to contact the emergency line for assistance. I also had to break the driver side glass to have access to open the door to get the infant out .A week ago my unit just won't start even numerous jumps attempted. I unlocked the unit ti go inside to unlock the gas tank lid and the radio came on for at least 5 mins without the key being in the ignition.
My AEB engaged suddenly while I was driving about 40-45 mph without any other vehicles in front of me. Thankfully there was not a vehicle behind me. I called the dealership and there are no known recalls on my vehicle. They also informed me this was not something that they knew of as being a problem. I was told to make sure the sensor was clear but they would be unable to determine if there was a problem unless they could reproduce it. I am able to turn off this system, but it turns on automatically each time the car is started so I would have to disengage it each time I start my car. This is a dangerous situation as I drive to work on a busy highway in a metropolitan area with many vehicles on the morning/evening commute. I am concerned this could happen again while I am going much faster with cars behind me and this would potentially lead to a serious collision. My car is up to date on inspection. There were no warning lights on at the time of the incident.
Oct 27, 2022 Driving on a rural road in Rockport MA at approx 3:30p. Driving the speed limit, but slowed as I approached a metal plate in road. The car jerked violently, came suddenly to a complete stop and engine turned off. No warning lights were on prior and none came on after I started the car and continued to drive. Three cars following closely behind me all had to slam on their brakes. Lots of honking! I've had the car since 2019 and have had 3 minor episodes related to the problem where the car had a momentary pullback of forward movement, but NOTHING like this. I took it to the dealership on 9/28/2022 for this problem and Forward Collision Light on. They said, "sensor is blocked". They "cleared the code".
On October 14 2022 I was driving my vehicle at about 35mph and came suddenly upon a stop sign. I hit the brakes and skidded through the intersection and collided with a pick up truck going about 15 mph. My rogue immediately caught fire from under the hood and the doors wouldn't open. The person I collided with was the only person amongst a dozen people who was brave enough and cared enough about my life to ram his body repeatedly into the rear passenger window and yanked me out of the car. Within 10 seconds of him doing that the vehicle exploded. I almost lost my life from what would be considered a minor collision due to the unexplained fire and explosion
Foot off gas pedal and downshifting to 1k rpms nose is loudest : "clack, clacking." Can cock steering wheel right / center right / center the nose changes severity. Nose coming from underneath the vehicle center / right side. Found metal filings is transmission fluid. First inspected by local car repair shop. Nissan automotive department then inspected and said a new transmission is needed. Vehicle has 67,993 miles. No previous warning lights but onset 1 day and precipitous worsening next day. The vehicle could've failed at any time and caused a serious injury to the driver and passengers as well as other vehicles in the road. It is available for your inspection at any time!
The automatic emergency braking system on my 2019 Nissan Rogue will come on and stop the car dead in its tracks for no reason or no obstruction in the way that should cause this to happen. I feel it is very unsafe as this has now happened to us while driving three times. and one day the warning indicator lights came on, but they don't stay on. It has been checked at Bristol Honda dealership in Bristol TN. and they did confirm that there is a malfunction with the brakes, however they also said they can't fix the problem, and we just purchased the vehicle from them May 30, 2022, just 4 months ago. also, the bright lights turn off and won't stay on but according to the dealership they turn off because it is too bright outside, which is absurd since I only use bright lights at night when it is dark. I feel this is very unsafe and could be deadly if not repaired or replaced.
Data synced from NHTSA on May 4, 2026