NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2024 Nissan Rogue. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I closed the passenger door on my car and the rear window disintegrated.
Went to turn car on engine made knocking sounds and lost power and sputtered out. Errors came on and said "warning loss of or reduced power to the engine" as well as something else I can't remember. Every warning light came on and stayed on. Car cannot be driven and is currently being towed to Nissan.
The contact owns a 2024 Nissan Rogue. The contact stated that while the vehicle was parked and turned off, the rear glass unexpectedly shattered. The contact stated that the vehicle was parked at the workplace, and camera footage provided by the Police Department confirmed that there was no external impact to the glass prior to the glass shattering. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,101.
Subject: Formal Complaint and Denial of Recall Reimbursement – Nissan North America To Whom It May Concern, I am filing a formal complaint against Nissan North America for refusing to reimburse $6,703 in out-of-pocket expenses related to a failed VC-Turbo engine and a faulty electronic throttle body. These components failed on October 20, 2025, and are directly associated with active, ongoing safety recalls. Despite submitting a formal claim through Nissan Consumer Affairs and providing all necessary documentation, my request for reimbursement has been repeatedly denied. Nissan is failing to honor its regulatory obligation to cover costs for repairs involving known safety defects. I request that the NHTSA investigate this refusal to reimburse legitimate recall-related expenses. Thank you for your time and assistance in this matter. Nissan is breaking Magnuson-Moss Warranty Act in this matter. As they are purposely denying reimbursement on safety recall out of pocket repairs done. As nissan at the time of engine failure back on October 2025 refused to honor the recall repair & forced the customer to pay out of pocket for a failed manufacturing defect on Nissan vc turbo engine & Failed Nissan electric throttle body. All recalled manufacturing defects caused by Nissan. Were on October 2025 the engine on my 2024 nissan rogue cut off while driving with my family., with no warning & almost got us into a car accident. The cause was due to failed bearings in the vc turbo engine that nissan refused to fix that caused the vc turbo engine to fail and electric throttle body. All are recalls and serious safety defects. Nissan has been refusing to fix since 2025 in my matter and still till this day in 2026. $5, 700 out of pocket for Nissan vc turbo & $1,003 out of pocket for Nissan Electric throttle body. All failed due to Nissan manufacturer Defect. Safety recalls Nissan usa / Nissan assistant & Nissan consumer affairs. Are all refusing reimbursement on recalls
Incident Date: 04/05/2026 Vehicle Speed: 65–70 MPH Location: [XXX] Component: Engine / Power Train / Fuel System Summary of Safety Defect: While traveling at highway speeds (65–70 MPH) with four passengers (including two children), the vehicle suffered a sudden, catastrophic engine failure without any prior warning or symptomatic noise. The Malfunction Indicator Light (MIL) began flashing rapidly, immediately followed by a total loss of motive power. Despite throttle input, the vehicle failed to maintain speed or accelerate, creating an immediate hazard in high-speed traffic. Hazardous Conditions encountered: Upon the loss of power, I observed white smoke trailing from the exhaust and a strong burning odor entering the cabin from the engine compartment. To avoid a high-speed rear-end collision, I was forced to perform an emergency maneuver across active lanes of traffic to reach the shoulder. Due to the immediate fear of a vehicle fire (indicated by the smoke and burning smell), my family was forced to evacuate the vehicle and wait outside in a remote location for six hours. Correlation to Known Defects: This incident appears to be a direct manifestation of the defect described in Nissan Recall ID R25E3/R25E4 / NHTSA ID 26V0801 regarding Engine Main Bearing Seizure. The failure resulted in a complete loss of propulsion and a potential fire risk due to fluid ignition or a breached engine block. Post-Incident Status: The vehicle was towed to Nissan of Cumming and is currently awaiting a formal inspection for internal metal debris. The failure of this critical component under highway conditions posed a life-threatening risk to my family and other motorists. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I had just pulled into my driveway and got out and shut the drivers side door and my back window spontaneously shattered. I read online that this has been happening with Rogues in my model year range.
The contact owns a 2024 Nissan Rogue. The contact stated that while entering the vehicle and sitting inside the vehicle, the rear glass shattered. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 28,699.
The vehicle became inoperable at high speeds on the interstate, I-65. My husband was able to safely merge to the right shoulder to avoid any crashes. The car made some loud clunking sounds before all power was lost. The car was then towed to the nearest Nissan dealership. It took 3 business days for the dealer to look at the car. The entire engine needed to be replaced. The dealership was able to replace the engine and complete quality assessment/drive and this was completed 4/16/2026. Because this was part of a trip interruption, the dealership is over 150 miles away from my home. I am still not reunited with my car. I have been without this vehicle for 25 days.
The contact owns a 2024 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle stalled and shut off. The vehicle was restarted but failed to shift into gear. The messages “Engine Malfunction - Reduce Power - Slow Down” and “Shifter Power Malfunction” were displayed. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.
The contact owns a 2024 Nissan Rogue. The contact stated that while her husband was driving approximately 70 MPH, the check engine warning light and several other unknown warnings were illuminated. The vehicle lost automotive power and stalled. The vehicle was towed to a local dealer, where it was diagnosed and it was determined that the engine block was cracked, and the engine needed to be replaced. The contact was aware of NHTSA Campaign Number: 26V080000 (Engine and Engine Cooling). The dealer informed the contact that replacing the engine was not included in the recall repair. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.
I PURCHASED MY 2024 NISSAN ROGUE 12 DAYS AGO AT BOB BELL IN BALTIMORE MD. DAY 12 I WAS LEAVING WORK LIKE USUAL. WHEN I CLOSED MY DRIVER DOOR THE REAR HATCH GLASS EXPLODED INTO A MILLION PIECES. CLEARLY THERE MUST HAVE BEEN A MANUFACTER DEFECT IN THE GLASS FOR THIS TO OCCUR. CONTACTED DEALER AND NISSAN CONSUMER AFFAIRS. BOTH ARE TELLING ME THAT THIS IS NOT A RECALL ISSUE NOR IS IT COVERED UNDER WARRANTY. AFTER ARRIVING HOME I GOOGLED THIS SITUATION AND COME TO FIN THAT THIS A VERY COMMON ISSSUE IN THE 2021-2024 NISSAN ROGUES. THERE IS A CLASS ACTION SUIT AGAINST NISSAN ABOUT THIS ISSUE. AT LEAST IN MY SITUATION I WAS PARKED WHEN IT EXPLODED BUT HAD I BEEN DRIVING THAT GLASS FLYING COULD HAVE BEEN A MUCH WORSE SITUATION. I JUST WANT NISSAN TO OWN UP TO THIS AND COVER THE REPAIR. I ALSO WANT TO MAKE OTHERS AWARE OF THIS KNOWN PROBLEM. BEINGS THAT I WAS LEAVING WORK THE WHOLE EVENT WAS CAPTURED ON SECURITY FOOTAGE.
The Jaguar dealership of Chantilly, VA provided me with a rental car from Enterprise Car Rental. The rental car was provided on the 9th of March 2026. I drove the vehicle to my residence in [XXX] . I parked the vehicle in my driveway. The vehicle in question is a 2024 Nissan Rogue in which the back windshield spontaneously shattered without any warning or notification. The vehicle was secured properly and my security surveillance did not depict any foul play from any perpetrators. I discovered the shattered back windshield on the 13th of Friday 2026. I reported the incident immediately to my Service Advisor of Jaguar Land Rover of Chantilly, VA 20151. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2024 Nissan Rogue SV. Traveling home from [XXX] we were just out side of [XXX] and traveling about 60mph down the lovely [XXX] . Sunny and 40 degrees, had just driven through rain/snow and then the skies cleared up and sun came back out. All of a sudden, BAM! Sounded like something large had hit the roof but we were not under any trees and there were no other vehicles nearby. I slowed down then noticed in the rear-view the back window was shattered, but still mostly intact. By the time I was able to get to safe place to pull over some of the pieces started to fall inside. I pushed the remaining glass inside and went to Walmart and bought duct tape and plastic to make it the remaining 1.5 hours home. It's my wife's company car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Twice-- most recently in March 2026, the back up camera and the 360 camera failed. The screen went blank. Putting the transmission in Reverse did not engage the backup camera and pushing the "Camera" button on the dash did not engage the front or 360 camera. The interface screen was blank. After shutting off the car for a couple hours and then restarting it, the cameras worked again. Brought the car to a Nissan dealer and they could not replicate the symptoms. It occurs intermittently. The dealer said there was no recall for my VIN regarding the cameras. It's a 2024 Nissan Rogue SL with about 25,000 miles on it.
Vehicle was parked in driveway, got into vehicle and rear window exploded, vehicle wasn’t in motion.
The contact owns a 2024 Nissan Rogue. The contact stated that while the vehicle was parked with the engine running, there was a burning odor coming from the vehicle, and smoke was coming from the vehicle. The vehicle was turned off, and the contact noticed oil leaking underneath the vehicle. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 22,252.
The contact owns a 2024 Nissan Rogue. The contact stated that while driving at an undisclosed speed, there was an abnormal sound and smoke coming from the exhaust pipes. The vehicle was driven to the shoulder of the roadway. No warning lights were illuminated. The vehicle was towed to the used car dealer. The vehicle was diagnosed by an independent mechanic with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed that the vehicle had a Salvage Title and that the engine was not covered under warranty. The contact referenced the notification of NHTSA Campaign Number: 26V080000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 19,500.
Yesterday, I got into my car - closed my driver door - and my back rear window completely shattered. Upon research online, this is a common issue arising among Nissan rogues. My safety was at risk due to glass exploding everywhere. The dealership where I got the vehicle has been informed of this issue. The vehicle was just purchased three weeks ago and passed its inspection. There were no warning signals, etc.
The contact owns a 2024 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle lost traction during acceleration and experienced power shortages, abnormal vibrations, and a failure with stopping the vehicle. The vehicle was driven to a dealer where it was diagnosed and determined that a throttle replacement and CVT mount replacement were needed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 55,070.
Warning ️ Engine Malfunction Power Reduced Service Now. This happened while driving on the highway which put our safety at risk. The vehicle is currently with the Nissan dealership service division in Dearborn, MI. Has no been confirmed yet. Warning popped up on the onset of the issue.
Rear windshield spontaneously shattered and fell into back of vehicle. No external event caused the shatter…it just happened with no outside cause. No rocks or bullets found inside the car, just broken glass.
The rear glass got shattered unexpectedly without any impact.
I rented this vehicle from Enterprise on 02/05/26 with approximately 50k+ miles on it. On 02/15/26 at approximately 945am I was stopped in a restaurant drive thru and heard a loud pop and looked back to see the rear window had shattered. I got out and verified nothing had hit the window. The driver next to me stated he saw the rear window explode without notice or outside force. The temperatures were in the mid 40s and raining. The rear defrost was not on at the time nor was the rear wiper. However both were on approximately 15-30 minutes prior for about 15 minutes.
I turned on my Nissan Rogue 2024. The moment I hit this on button I heard a loud bang and my back windshield had completely shattered. I immediately called the dealership I bought it from Beau Townsend Nissan because I knew I had paid for security plus gold preferred and Ultimate Platinum Protection and wanted to know what to do. The dealership gave me the number to customer care, then customer care said it’s not covered under extended warranty and gave me another number, and after talking to various people I ended up back with the dealership begging for help. They said oh it definitely would not be covered. This incident posed risks as there was no warning anything would happen. Much of the glass shattered into the trunk in small crevices and I have children. The glass sprayed across the driveway where it can get in tired if a shard is missed. I had to leave my car with a huge hole outside in my neighborhood where there has been convicted theft.
The back window randomly exploded while I was taking my children to school and there are MULTIPLE complaints of the same issue but NISSAN hasn’t issued a recall yet. My children could have been cut or injured yet I am somehow responsible for a window exploding on its own all because I used the defoggers. That is not safe AT ALL.
I have a brand new 2024 Nissan rogue I keep it very pristine condition and I follow all recommendations for service on my vehicle. I am down in Naples Florida originally from Crystal Lake Illinois, and while I was at the gas station called Murphy's in Naples I presumably got bad fuel and now I have $3,000 in damages on my car. I asked the Naples Nissan dealership to help me fill out a form to make Murphy's be held accountable and they still haven't done it 5 days later. I'm in a rental car losing money everyday. I contacted Nissan consumer affairs and their case manager is in India she's never returned my call, she has never even contacted the dealership and I contacted the consumer affairs department again yesterday asking for a supervisor to call me back but I never got a return call. I'm at a financial loss, and under horrible stress due to all these conditions with no one helping me resolve my issue. I need help please help!
I sat down in my vehicle closed the door and the back window shattered.
Check engine light came on. I hooked it up to a machine and read a code P2101 which indicates. Throttle actuator controlled motor store current failure. I had told to Nissan they did an inspection came back that he cleaned the throttlebody charge me $1053 and sent me on my way and my check engine light keeps coming on and it’s a recall on this particular car with this particular problem, but my VIN number is not showing up.
The rear back window shattered on its own without any impact or object interference
We have colder weather, so we had normal ice and snow on the vehicle. I walked the backside of the vehicle to the driver side. I entered on the drivers side. I started the car and turned on the defrost, I then heard the cracking, which I assumed to be the ice. When I shut the driver door the back rear window shattered.
I was driving my company car down the road, and without much warning, steam and smoke came out the tail pipe. Upon being diagnosed, it was determined that it had coolant on the Pistons. The vehicle has 68,000 miles just out of warranty. The cost of fix is 80% of the value of the vehicle.
[XXX]- I have a 2024 Nissan Rogue. My car was parked in my garage. Once I pushed the button to start, the back window exploded! Broken glass everywhere. I was the only one in the car. My car has a little over 18,000 miles, and I cannot afford to get it fixed. I have insurance with a $1,000 deductible. I spoke with a dealership in Auburn, Alabama (this is where I live). I emailed pictures, and I am presently waiting for a reply. I have requested that Nissan fix this issue free of charge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Rear windshield shattered on its own.
while driving home, I came to a red light. The rear windshield of the vehicle suddenly exploded then soon shattered without any impact. No prior damage or warning signs were present. This poses a significant safety risk.
Rear window shattered when my wife closed the drivers door.
The contact's friend owns a 2024 Nissan Rogue. The contact stated that when the vehicle was being started, it was observed that the glass on the liftgate had shattered. The contact stated that the vehicle was parked in an apartment complex parking lot and was not near any trees or other vehicles. The contact called a local dealer and was advised to bring the vehicle to the dealer to be inspected; however, the first available appointment was 3 weeks away. The contact called the manufacturer to report the failure. The Insurance Provider was contacted and made aware of the failure. The vehicle was not yet repaired. The failure mileage was approximately 22,000.
Rear Window exploded while vehicle parked.
Back glass exploded when driver door was shut. Upon further research, this is a reoccurring problem with most Nissan Rogue models.
On January 23rd 2026, my rear window shattered while parked in the parking lot at work. I have video footage from my job’s security cameras which confirms there were no external forces involved nor, thankfully, no one was as in the vehicle at the time it occurred. This occurred while the vehicle was parked; it spontaneously shattered. The back windshield could have unexpectedly exploded while my children were in the vehicle, and the flying glass could have injured my children. The windshield has since been replaced, but there have been no issues to occur since the initial incident. At the time of the incident, I contacted the local police to file a police report. A certified Nissan dealers did inspect my windshield, and the Nissan Warranty group did not replace the windshield citing that I was over the 36,000 miles warranty (42967 miles). The service rep was helpful during the process and was even surprised that the warranty group denied the repair, since I was not far over the 36,000 miles. I had to pay out of pocket to replace my windshield and to also cover my rental for the time while I was waiting to hear back from the warranty group. I had to leave my vehicle at the dealership during this time. A total of 33 days, which was an expense I could not afford but I needed my transportation back. My insurance company did not cover any portion of the claim since it was a manufacturer failure. There were no warning, odd noises or damage to the windshield prior to it shattering. There is an active lawsuit against Nissan for not performing a recall on this defect, and it is a known defect.
Took my Nissan Rogue in for simple oil change, and was told I need NEW tires after 18,000 miles
I rented this car and the moment I started the ignition the back window spontaneously spilling glass all in the back and on my garage floor. Unfortunately the rental company is declaring this my fault and will be held financially liable.
The driver seatbelt latchplate binds and continually cinches tighter during normal driving. The issue occurs where the seatbelt webbing passes through the latchplate slot where the shoulder belt transitions to the lap belt. There appears to be insufficient clearance in the latchplate slot, allowing the webbing to slide easily in the tightening direction but not easily in the loosening direction. As a result, the belt continually tightens and specifically pulls the lap portion tighter, while slack cannot be easily fed back through the latchplate without excessive force. This creates a driver distraction because the belt must be forcibly loosened while driving to relieve pressure on the lap. When slack is created to restore comfort, the slack must be maintained because the belt will not easily slide back through the latchplate. This creates a safety trade-off between driving distraction from repeatedly loosening the belt or maintaining excess slack in the restraint system. Two Nissan dealerships inspected the vehicle and declined repair, stating the system is operating within specification.
Vehicle parked in driveway. Entire rear window shattered spontaneously. Discovered the damage when I went to drive it again. Simple google search shows it is a known issue with 21-25 model year Nissan Rogues
Back windshield spontaneously shattered while parked with no damage or external forces that could of caused this.
Upon entering drivers side front door and closing door the rear hatchback window glass shattered falling inside and outside on driveway.
While driving under normal conditions, I heard a sudden loud pop and the rear windshield completely shattered without any collision, debris impact, or external force. The glass failure appeared spontaneous. I have two young children and shattered glass entered the cabin, creating a serious safety hazard. I have since learned that there are multiple consumer reports of spontaneous rear hatch or rear windshield shattering in 2021–2025 Nissan Rogues. This appears to be a recurring safety defect.
Rear window spontaneous shattered. While parked at work I have called and spoke to dealership who has stated this isnt thw first time somone has called about window but they do not have a warranty or recall available for windows. My car now has to sit in the weather.(snowing) with a bag over broken window for 3 days until it can be fixed. Then will need to go in for a detailing because glass in in my kids carseat, and all over the car from it breaking. Will cost me 450$ to replace window to clean all the glass out of my car im estimated my local retailer 250$
Back window glass spontaneously exploded. there was only a temperature difference of around 20 degrees, nothing crazy and the back window exploided out
My rear window exploded while parked and powered off. Absolutely NOTHING hit it in any way. I was just reaching for the handle to get out of the car when it happened. Please note I’ve only owned this vehicle for two weeks now. This happened one week after purchase. Warranty did not cover rear glass. I paid out of pocket for replacement. (I have receipts) I have found that in the 2 weeks of owning this vehicle that this has happened to MANY Nissan Rogue owners.
The rear windshield in the liftgate shattered while parked in front of my apartment without any possible object that might cause the breaking of the glass. Currently there are still some shattered glass inside the liftgate which the Nissan and AutoGlass company can't totally remove and sometimes causes me some headache because the liftgate won't open.
Data synced from NHTSA on May 4, 2026