2017 Nissan Titan Complaint Log

The contact owned a 2017 Nissan Titan. The contact stated that while driving at 40 MPH, the contact noticed smoke coming from the engine and pulled over to the right side of the road, exited the vehicle with his dog, and five minutes later, he noticed flames coming under the vehicle. No injuries were sustained. The fire department was notified and extinguished the fire. A fire department report was filed. A police report was filed. The vehicle was towed to the local vehicle lot. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The contact was relating the failure to NHTSA Campaign Number: 19V495000 (ELECTRICAL SYSTEM) however the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 143,639.

Premature turbocharger failure

My vehicle lost power driving down the road while pulling my horse trailer. The engine began to vibrate and knock then shut down completely. I did not make it off the road entirely so the police had to assist with lights to ensure other motorists would avoid collision with me. The engine will not turn over, it makes a single click and is locked up completely.

I live in [XXX] . Went on vacation to visit our son outside of Nashville Tennessee. Vehicle had approximately 80,000 miles at the time. While driving in traffic and sitting still at lights and odor was coming in the cab. When I got home, I called the dealer about Catalytic converter failure possibly they told me that it was not covered that I should take it to a reputable exhaust repair shop. I took it to Callahan’s auto repair in Pontiac Michigan. They put it on the Hoist and came and told me it had a cracked exhaust manifold which the catalytic converter was attached to and that’s where the odor was coming from. When I purchased the vehicle, I have a lifetime drive caring warranty from infinity through the dealership. I called the dealership and talked to Service and they told me to bring it in while waiting for an appointment. I was due for an oil change and canceled it and looked on Google For problems with the 2017 V8 engine and found a nine page technical service report on the failure of that particular line of engine, I was never notified at any time that my engine was subject to failure, and it had been to the dealership within the last 30 days to have a new transmission pan put underneath the vehicle which Nissan paid 60% of on their own and I paid 40. Upon taking it to the dealership and leaving it, I have to pay $181 for them to analyze the problem they have verbally told me on the phone That my truck needs a new engine because there’s a lifetime warranty on the drivetrain. I don’t feel this problem should be covered under that this is a problem Nissan should put a brand new engine in my vehicle. I would like a response to this. My email is [XXX] . My telephone number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Nissan Titan. The contact stated that while driving at 65 MPH, the vehicle lost motive power. There was an abnormally loud sound coming from the engine. Additionally, the TPMS warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was contacted, and a case was opened. The failure mileage was approximately 80,100.

I was droving down the road with the cruise control set at 70MPH, when all of the sudden the engine lost power and stopped. It did not have a check engine light or anything on the dash to indicate that there was a problem. I coasted to the edge of the road where i attempted to restart the vehicle, but it would not even turn over. I had the vehicle towed to a repair shop where I was informed that they engine was locked solid. The mechanic suspects that they crankshaft is broken, but the entire engine will need to be replaced.

The contact owns a 2017 Nissan Titan. The contact stated that while operating the vehicle, the air bag warning light continued to blink off and on. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 223,215.

Took my nissan titan xd into the tim dahle nissan to get my recall done and also my ac fixed since it was broken, let them know that i had a light turn on and then turn back off, they said that they would look at it. when messaging with the service advisor he had told me that the part that was issued for the recall could not be done because there was something already wrong with my truck. i had not had any problems previously when i took it in just weeks prior and it was never brought up when they looked at it before. they then told me i shouldn’t drive it very far because it is not safe, i just wanted to take it in for the recall part but they refused to do it for me even though it would help. i was very unhappy with how i was treated and how they denied me a part that should be put in regardless. but they had just told me it would be pointless to put it in.

Truck was fine and then went to pull out in traffic and it would not shift past 3rd gear, was dangerous because traffic was moving quickly and no lights appeared on the dash but the transmission just stopped shifting past 3rd. Had to limp it back off the road which was scary because people were traveling at higher speeds than we were able to even though just 2 minutes prior we had come from that same road and we were traveling just fine. Was told by dealer that the valve body went out and is costing $3400 to replace, no metal shavings found inside the transmission but this incident almost caused a wreck and is costing a serious fortune. Seems to be a serious and common issue from the research I’ve done, unfortunately it’s something that’s just becoming known because I would have never bought it expecting danger and expenses like these.

Driving down the road, motor locked up due to crankshaft. Unable to control or restart vehicle.

V8 endurance engine has a known defect with scaring of cylinder 7 causing knocking in the engines and engines replacements. I purchased this Titan brand new in 2017. It required a brand new engine at 18,000 miles that was covered by the warranty. That engine developed another knock that required another engine replacement at 89,000 miles. Initially Nissan refused to cover as the truck was more than 5 years old even though the miles were well below 100,000 manufacturer warranty. I have found that these are bad engines that dealership is continue to install in these trucks even knowing that it could develop another knock. Other engine manufacturers refused to work on these engines due to this known defect. Nissan has thus far refused to recall this engine. The replacement cost is $18,000 without warranty.

Car went into limp mode on the highway and would not exceed 40 mph where the speeds were around 70 putting me at risk with a code of P0720 which usually points to a valve body or transmission.

The truck has a broken crankshaft with only 80,000 miles on it an Nissan is aware of the defect in the engines an will not cover any repairs

Received a recall for my vehicle. Recall was pd128. Took vehicle to dealer to have recall serviced on vehicle which was for a pm sensor and reprogram the emissions control module. After recall, DEF system error code and reduce speed to 5mph showed up on truck. Went back to dealer to explain issue after the recall. They ran codes and thought it could be the DPF filter or EGR without thinking the recall could be to blame. Went to another mechanic and did a DEF system check and found no issue with system but a miscommunication with the NOx sensor. Had NOx sensor replaced and a week later had same DEF system error come on but was more intermittent and would clear on its own. Checked codes and found said miscommunication with the same NOx sensor that was replaced. Went back to the original dealer to explain the issue and believe it was due to the recall reprogram. They did a diagnostic and spoke with their own techs and said their campaign recall repair revealed a concern that was present before but did not have detection sensor or the logic to determine the issue and recommends DOC/DOF to to replaced. Contacted Nissan about the issue and if replacement would be covered due to it being tied to the recall and was told no that it is just a coincidence even though their campaign revealed there was an issue with the recall.

Purchased a used 2017 Nissan Titan XD Pro-4X 5.0L diesel on 3/8/25. Left the dealership and only made it ~10 miles down the road before the check engine light came on and there was a loud knocking noise. Immediately turned around and went back to the dealership. After diagnosing it I was told it was a fuel injector and that they were replacing it. Received the truck back ~3/20/25. This truck is not my daily driver but the few times I have attempted to drive it the check engine light keeps coming on and I'm getting a message about the REGEN. On 5/28/25 I had the truck towed to my local Nissan dealership. They diagnosed it and although there is still a code for the same injector coming up they said the issue is the wiring harness and quoted me $7000 to repair and it's not covered under my powertrain warranty. After research it seems like this is a common issue in 2017-2019 Nissan Titan 5.0L diesel trucks which will cause the crankshaft to break if not fixed. I am super frustrated that after less than 3 months of ownership I have an undrivable truck requiring thousands of dollars in repairs.

Highway driving and lost power, started hearing engine rattle. 5.0L Cummins Diesel engine crankshaft is broken. Dealer verified it to be crankshaft. Insurance company denied a claim stating the crankshaft was manufacturer defect. Turns out that defective crankshaft was a known issue with the 2016 and 2017 Titan 5.0L engines that Cummins changed it for subsequent years. This should be a recall. I see daily the same issue on forums and groups in the USA. Thousands of us have a dead truck we are paying for in our yards.

Driving down the interstate at 65 mph out of the Blue Crankshaft broke. Massive steering wheel vibration hard to keep under control

Original Problem: 2017 Nissan Tital Truck - Miles: 82706 Issue 1) Purchased the vehicle and owner of the Nissan dealership stated it had a "bumper-to-bumper" 100,000 miles warranty on this model truck. He never mentioned the warranty expired after 5 years in December 2022. Issue 2) Power Steering pump started making a "growling" noise Went to the local Nissan dealership and they determined a seal in the pump needed to be replaced. Found out that the seal has been back ordered from Nissan Japan due to the "high demand and part failure". Local dealership wanted to replace the entire rack & pinion system at a cost of several thousands of dollars. Contacted the Nissan Corporation to help with the warranty issue and replace only the defective seal. Local dealership will not call me now that I took the issues to Nissan Corporation. Nissan is stating that there are 67 seals on back order due to the high volume of requests and I'm now with a truck I haven't been able to drive for 3 weeks. Please look into this seal failure for a recall because I cannot afford to replace the entire rack & pinion system with 9 hours of labor cost at $200 per hour plus the cost of the entire rack & pinion assembly when I only need the seal replaced!! please help

Recently took the truck to get serviced a month ago. Two weeks ago I was coming back home and the motor let out and had a loud banging noise which I assumed to be a bearing or crank shaft failure. Upon getting it to a dealership they inspected it and pulled the oil pan to find metal shavings all in the turbos and oil.

Broken crankshaft

The dealership said, my crankshaft broke in many places

2017 57,000 miles, Very well maintained truck with turbo actuator issues (replaced 3 times). I was driving down the highway taking my kid to practice, when the truck started to act up. I took the cruise control off and started slowing down to get to a safe place off of the highway, when the truck shut off and came to a complete stop. Oil changed every 5000 mi by myself a retired military mechanic. The engine is seized up with a broken crankshaft. =This happened while driving down a very busy highway which made pulling over almost impossible. My child could have been injured or even worse if i couldn't get to the side of the road to safety. This seems to be a very

Engine/Crankshaft/Main Bearing excessive noise, metal shavings in oil. Crank shaft cracked or broken. Similar to NHTSA PE23-020.

Perfectly maintained vehicle, 68,000 mikes on the Nissan Titan XD Diesel- stock - drove it to work, then swapped with my son so he could barrow the truck as his was getting serviced- he owns a Lawncare company, he calls stating the truck lost power, started vibrating, and started banging while towing his equipment. No lights. We use a Banks Data monster- checked for codes, nothing, all temps normal - I monitor egr, engine, exhaust, and several others - all normal. Parked it - appears to be a broken crank. Just changed the oil the day prior. Been changing oil for 30+ years - always triple check levels - all correct. Use Shells best T6 fully synthetic, fleet guard filter and change every 6-7k.

Spun rod bearing/broken crank shaft - major vibration, loss off power, dangerous

Truck has been diagnosed and the airbag sensor seems to be at fault. The sensor light is blinking and if there’s an accident the airbags will not deploy. This is a huge liability and safety concern

The bearing left go in the block causing crankshaft problems

My turbo actuator went out in 2022, paid $2,000 to get it fixed. A year later in 2023 it went out again and ruined both the low and high turbos, had to get them replaced again this time under warranty but Nissan of Dearborn in Dearborn, Michigan had my truck for 87 days before I got it back. They tried to tell me I needed a whole new engine block. I’m scared because if this happens again who is going to be held liable for it, me? Not to mention the damage it’s most likely caused on the engine block and crankshaft. The last thing I want is for that to break as I’m going down the highway.

Pulled up to a stop light my truck turned off had got towed back and turner the truck on and the engine had rod nock and is over heating and not running smooth

Loss of Motive Power due to broken crankshaft with no ability to restart.

The crank shaft broke

I have owned this vehicle since day one... this was meticulously maintained and serviced regularly. While sitting at an idle, with no prior warning, the vehicle just stopped running. After having diagnosed by a reputable diesel mechanic near me, it was determined that the CP4 fuel pump, known to be faulty in these and other trucks as well had failed. After extensive examination, it resulting in a catastrophic failure of the fuel system, ultimately requiring a $14, 000+ repair. (Unrealistic cost due to the current value of the truck being around $10k - $14k. Metal chards had been distributed all throughout the entire fuel system. This failure is unfortunately very common and Nissan or Cummins should be held accountable for this issue.

Driving down the highway and the truck shut off. Pulled over and the engine will not crank. Suspect the engine is locked as the starter tries to turn over the engine but just starts to smoke due to engine not moving

The vehicle is available for inspection immediately by all parties. While driving down the highway, the truck started a vibration, without any warning indicators. The vehicle was taken to the next travel center truck shop. The writer acknowledged the vibration like a misfire, but no codes were present. He recommended another shop or dealer. A detour was made to the nearest Nissan dealership. On the way, the truck stumbled with a violent vibration and shut down on the road without warning lights. There was a complete loss of power from the engine on the highway, giving way to the risk of being hit by other motorists and blocking traffic. Since the engine shut down, there was also a loss of power steering, giving high risk to the possibility of an accident. The truck was unable to restart. The vehicle shut down in the middle of the desert, exposing my family to unsafe environmental conditions. The truck was towed the remaining way to the dealer. The next business day, the technician got the truck started and verified the concern. The tech requested additional time for teardown which was approved to remove the oil pan for inspection. I was quoted over $37,000 to repair “catastrophic engine failure.” There were metal shavings found in the oil pan “the size of a computer mouse” from somewhere on the crankshaft. The dealer found that the check engine light came on during service but did not provide the codes. Nissan refuses to assist with repair due to warranty time and secondhand ownership. Nissan was offered to inspect the vehicle but has declined.

Engine locked up driving down the road. Broke crank driving 65 miles a hour.

Broken crank in engine

Engine seized up on the highway in the fast lane. Broken crankshaft

I was told by ORR Nissan in Shreveport, LA that my crankshaft failed and I need a new engine. No warnings lights, messages or symptoms. Truck just shut down at 115K miles. It was in great shape and serviced meticulously by the dealership.

The alternator wiring harness per recall bulletin NTB19-053 has has failed multiple times impacting starting and leaving driver stranded, shuttering while being driven, locking mechanism and other electrical components working intermittingly. Vehicle was purchased used from a dealership with 17,000 miles and shortly afterwards 1st episode of not starting occurred but then worked for about 8 months, assumed it was bad gas. In 2019 Nissan advised they inspected the harness but never informed about inspection nor recall. Over the past few years the problem one come and go and once twice I replaced the battery. Took the vehicle in to Nissan May of 2024 and they advised an alternator was needed but they did not have the part and could not get the part in a reasonable time frame. I offered to accept and aftermarket part and they did not agree to do so. A local repair center provided aftermarket part with 2 year warrant and also discovered the harness recall and advised this appeared to be the problem and would cost an addition $700 to replace. I returned to Nissan regarding this findings and was told all they had to was inspect it and they did so. Nissan Compliance was contacted and after their review they refused to pay for harness removal, even after getting photos showing issues with the alternator harness. Once, the new alternator was installed the same problems returned as originally diagnosed by Nissan i.e. a failing alternator (less that 12 volts). I am seeking to have the original campaign to replace the harness, as a visual inspection of wiring may not lead to observation and what they assume was safe may not in fact been safe at all. In addition the harness replacement, I am requesting a refund as related to the alternator as the one removed was fine and its the wiring harness failing that is creating the problem, based on the symptoms described in the bulletin and those documented by both repair shops. Lastly, it appears vehicle was a buy back Nissan.

The contact owns a 2017 Nissan Titan. The contact stated that while her son was driving 40 MPH, the front driver's steering wheel air bag and door air bags inadvertently deployed. The vehicle was towed to the dealer where it was diagnosed with faulty air bag screws. The contact was informed that the screws and both air bags needed to be replaced. The contact's son was informed that the screws had sheared off. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.

The contact owns a 2017 Nissan Titan. The contact stated that the turbo stand, the liftgate latch, and the bolt had failed and were previously repaired. Additionally, the contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the Diesel Exhaust Fluid (DEF) system and the EGR cooler were leaking. The dealer determined that the DEF tank and the EGR cooler needed to be replaced. The vehicle was not repaired and remained at the dealer for over 6 months. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. The failure mileage was approximately 109,000.

I was going down the interstate at 70 mph pulling a 6' x 10' enclosed utility trailer with furniture, when my oil pressure started to fluctuate and motor started to knock. Before I was able to stop, the motor quit and I lost all power. When I towed it to the dealer, they found crank damage and lots of bearing material along with other metal in the oil pan. The estimate to repair was almost $31,000.

2nd time this has happened.. the secondary fuel pump falls apart putting metal shavings into the engine.. therefor needing to have MAJOR REPLACEMENT OF PARTS.. unluckily I have 2 of these nissan titan xds.. and it has happened to both

Drive shaft broke while driving down interstate. Diagnosed by Nissan Dealership and confirmed by private diesel mechanic. Currently sitting at mechanic shop waiting on quote to be repaired if possible- due to financial hardship to replace motor. There were no warning lights that lit up on the dashboard. Vehicle drove fine up to that point.

Was driving down the highway at approximately 65mph headed home. All the sudden truck started making a horrible noise from engine compartment followed by severe vibrations. Fought vehicle to shoulder thru rush hour traffic. Once vehicle came to complete stop engine shut down and will not start. Motor seized up completely. Had vehicle towed to diesel shop. Mechanic said there is catastrophic internal engine failure.

I took my Titan into the dealership due to a knocking sound in the motor. The same day Nissan service called me and said the motor has to be replaced, that the know is coming from the Crankshaft. I have 112,000 miles on my truck and have completed every service required without question at the dealership purchased from. There is no way a diesel motor crank should brake at 112,000 miles. I have contacted Nissan customer Affairs and am awaiting a reply, however after reading several forums concerning the same failure problem, I decided to voice my complaint at a higher level. I have also have had the power steering system replaced twice under warranty due to power steering Failure. Nissan has stated the repair cost under warranty would be approximately $33,000. I might as well as purchase two of these at the price it will cost me to fix.

I was driving down the Freeway at 70mph, My truck lost power, I was in the fast lane I nearly missed a car due to my truck losing power, I pulled off to the shoulder. I noticed a knocking sound coming from my engine bay, no check engine messages appeared on my dashboard. I turned my engine off because of the noise, and had my car towed home. I have a friend who is a diesel mechanic at a Nissan dealership look at my truck and was told the engine needs to be replaced.

Me and two guys that work with me were cruising down the interstate at 70 mph and with no warning the crankshaft broke. Lost all power, engine sounded like it was coming apart and almost caused me to be rear ended by a 18 wheeler.

Was driving down the highway at 65 mph truck started shaking I was stopping for a red light. As soon as I came to.a stop the truck started knocking shaking even worse I was barely able to get it off the road.Had truck towed to a Nissan dealer they said crankshaft broke.

The engine started to make strange noise that sound like piston failure. I took the truck to Boulder Nissan in Colorado. They Diagnosed and confirmed scoring/cylinder wall damage in cylinder #7. This is apparently a known issue for the 5.6L V8 and there is a Nissan bulletin [XXX]. The Nissan bulletin recommends replacing the short block and I was quoted $21969.60, which is more the current value of the vehicle. My truck has 113k miles, all maintenance has been completed as recommend. I did file a complaint with Nissan Consumer Affairs the case #[XXX]. However, since my truck is no longer under warranty they would not pay for repairs. This issue with this process is since this failure is a known issue which would lead to complete engine failure, Why would Nissan not inspect these engines when they are at the dealer for service? I was told by the dealer they have seen this happen to vehicles with as little as 14K miles on them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)