2017 Nissan Titan Steering Problems

Original Problem: 2017 Nissan Tital Truck - Miles: 82706 Issue 1) Purchased the vehicle and owner of the Nissan dealership stated it had a "bumper-to-bumper" 100,000 miles warranty on this model truck. He never mentioned the warranty expired after 5 years in December 2022. Issue 2) Power Steering pump started making a "growling" noise Went to the local Nissan dealership and they determined a seal in the pump needed to be replaced. Found out that the seal has been back ordered from Nissan Japan due to the "high demand and part failure". Local dealership wanted to replace the entire rack & pinion system at a cost of several thousands of dollars. Contacted the Nissan Corporation to help with the warranty issue and replace only the defective seal. Local dealership will not call me now that I took the issues to Nissan Corporation. Nissan is stating that there are 67 seals on back order due to the high volume of requests and I'm now with a truck I haven't been able to drive for 3 weeks. Please look into this seal failure for a recall because I cannot afford to replace the entire rack & pinion system with 9 hours of labor cost at $200 per hour plus the cost of the entire rack & pinion assembly when I only need the seal replaced!! please help

The vehicle is available for inspection immediately by all parties. While driving down the highway, the truck started a vibration, without any warning indicators. The vehicle was taken to the next travel center truck shop. The writer acknowledged the vibration like a misfire, but no codes were present. He recommended another shop or dealer. A detour was made to the nearest Nissan dealership. On the way, the truck stumbled with a violent vibration and shut down on the road without warning lights. There was a complete loss of power from the engine on the highway, giving way to the risk of being hit by other motorists and blocking traffic. Since the engine shut down, there was also a loss of power steering, giving high risk to the possibility of an accident. The truck was unable to restart. The vehicle shut down in the middle of the desert, exposing my family to unsafe environmental conditions. The truck was towed the remaining way to the dealer. The next business day, the technician got the truck started and verified the concern. The tech requested additional time for teardown which was approved to remove the oil pan for inspection. I was quoted over $37,000 to repair “catastrophic engine failure.” There were metal shavings found in the oil pan “the size of a computer mouse” from somewhere on the crankshaft. The dealer found that the check engine light came on during service but did not provide the codes. Nissan refuses to assist with repair due to warranty time and secondhand ownership. Nissan was offered to inspect the vehicle but has declined.

The truck has a broken crankshaft with only 80 thousand miles on it an when it happen was driving an lost all power to everything including the power steering witch pulled me off the road without control an insurance will not cover because the same thing has happen too many other titans I added the only email the would send to us below they are trying to hide the fact they sold defective crankshafts in trucks an it coast as much to fix it as it does to buy a whole truck

THE VEHICLE IS VIBRATING ON LOW SPEED AND WENT TURNING MAKING A LOUD BAN I OPEN THE HOOD TO CHECK THIS OUT D FOUND THE STEERING COLUMN SEPARATING IN THE ENGINE BAY THE TRUCK BEEN TO THE DEALER ALL THE TIME AND EVERY 3 MONTH HAS I HAVE TO DO A WHEEL ALIGNMENT CAUSE IT PULLS TO THE LEFT AND THE DEALER TOLD ME THAT NORMAL CAUSE IT'S A WORKING TRUCK BUT I DONT USE IT FOR WORK ONLY HAS 20401 MILES

I BOUGHT THIS TRUCK NEW. I HAVE A CLUNKING AND LOOSENESS IN THE STEERING. IT STARTED AROUND 14,000 MILES. I HAVE HAD IT TO THE NISSAN DEALER 3 TIMES FOR THIS. THE LAST TIME THE MECHANIC ROAD WITH ME AT 20430 MILES AND HE ACKNOWLEDGED THE PROBLEM. TWO DAYS LATER WHEN I PICKED UP THE TRUCK, THE SERVICE WRITER TOLD ME IT WAS A NORMAL CHARACTERISTIC FOR THE TRUCK TO CLUNK AND BE LOOSE. I THEN MADE A CUSTOMER COMPLAINT TO NISSAN CORPORATE. THEY TOLD ME IT WAS NORMAL TO BE LOOSE, AND CLUNK. WHILE DRIVING IN LESS THAN PERFECT CONDITIONS 6/28/2019 INTERSTATE 40 GOING THROUGH THE MOUNTAINS IT ALMOST CAUSED ME TO WRECK. I WAS PULLING A 20 FOOT GOOSENECK TRAILER TOTALING ABOUT 6,000 POUNDS. I HAD THE CRUISE SET AT 45 MPH. I HAVE NOT HAD A TICKET IN 25 YEARS. THIS EXTRA WEIGHT AND THE CURVY ROUGH ROADS CAUSED THE LOOSE DRIVING TO BE A REAL PROBLEM. IT IS DANGEROUS. THERE ARE MANY POST ALSO ON THE TITAN XD FORUM ABOUT THIS PROBLEM. I AM NOT THE ONLY ONE.

TRAVELING AT 25-30 MPH ON A DRY, GRASS COVERED ROAD, APPLIED THE BRAKES TO SLOW DOWN, NO BRAKING OCCURRED; I THEN PUSHED ON THE BRAKES AS HARD AS I COULD, I FELT THE ABS PULSATING, BEGAN TO HEAR A "CLUNKING" SOUND AND FEEL A CLICKING IN MY BRAKE PEDAL MATCHING THE TIMING OF THE CLUNKING SOUND. SINCE THE BRAKES WERE NOT RESPONDING I THEN TURNED THE WHEEL TO THE LEFT ATTEMPTING TO TURN THE TRUCK, IT DID NOT RESPOND; I THEN TURNED THE STEERING WHEEL TO THE RIGHT, NO RESPONSE. THE TRUCK CONTINUED STRAIGHT INTO A TREE, HEAD ON COLLISION. NOT WATCHING THE SPEED I ASSUME I WAS DOING 20-25MPH WHEN THE TRUCK HIT THE TREE, NO AIRBAGS DEPLOYED. AFTER THE COLLISION, WHEN PREPARING FOR THE TOW, IT WAS OBSERVED THE DRIVE SHAFT WAS DISCONNECTED AT MID-WAY OF THE TRUCK, NOT SNAPPED, JUST OFF. THIS SEEMED A STRANGE RESULT WITH A HEAD-ON COLLISION; THE TOW DRIVER MADE THE SAME OBSERVATION. *DT *DT*JB

THE VEHICLE STARTED EXHIBITING VERY LOOSE STEERING BEHAVIOR AND A "CLUNKING" NOISE FROM THE FRONT END. THE STEERING WHEEL HAS PLAY FROM 45DEG TURNED TO THE LEFT TO 45DEG TURNED TO THE RIGHT WITHOUT AFFECTING THE DIRECTION OF TRAVEL. THE STABILITY CONTROL WOULD ATTEMPT TO KEEP THE VEHICLE MOVING IN A STRAIGHT LINE WHEN TURNED TO THE LEFT OR RIGHT, REGARDLESS OF SPEED (<25MPH - 70MPH) ON DRY, WARM ROADS. WHEN THE STABILITY CONTROL ATTEMPTED TO KEEP THE VEHICLE MOVING STRAIGHT THROUGH A TURN, IT WAS NECESSARY TO QUICKLY APPLY THE BRAKES TO KEEP THE VEHICLE FROM LEAVING THE ROAD SURFACE. THE VEHICLE IN QUESTION HAD BETWEEN 1500 AND 2500 MILES DURING THIS TIME.