NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Oldsmobile Alero. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on Sep 9, 2026
FRIDAY, 7/15/05, I TOOK MY 2002 OLDS ALERO TO JEFF SCHMIDT IN FAIRBORN, OH FOR SERVICE OF THE PASSENGER SIDE POWER WINDOW NOT WORKING. WHILE AT THE DEALERSHIP, I WAS INFORMED THAT MY INTAKE MANIFOLD WAS LEAKING AND MUST BE REPLACED. THIS WAS COVERED UNDER WARRANTY AS WELL AS THE WINDOW. IMMEDIATELY AFTER LEAVING THE LOT, THE CAR SMELLED LIKE SOMETHING WAS BURNING. I PARK IN THE GARAGE AT HOME AND DID NOT NOTICE ANY SPILLS ON THE FLOOR AND ASSUMED IT WAS JUST OVERFLOW WHERE THE SERVICE TECH DID THE REPAIRS. THURSDAY, 7/21/05, I PARKED THE CAR IN THE GARAGE AND THE SMELL WAS REALLY BAD. I POPPED THE HOOD AND FOUND A PUDDLE OF COOLANT INSIDE THE CAR DOWN ON THE FRAME (I THINK THAT'S WHAT IT IS CALLED). I ALSO NOTICED INSIDE THE CAR THE DASH AT THE WINDSHIELD WAS RUFFLED/WRINKLED. I THOUGHT MAYBE I HAD HAD A FIRE OR SOMETHING REALLY GOT HOT. I TOOK THE CAR TO THE SAME DEALERSHIP THIS MORNING AND LEARNED THAT I HAD TWO BROKEN HOSES AT THE INTAKE MANIFOLD WHERE THE HOSES WERE REATTACHED AFTER THE INITIAL REPAIR. I HAD TO PAY TO HAVE THESE REPAIRED BECAUSE IT WAS NOT COVERED UNDER WARRANTY. FUNNY I DIDN'T HAVE ANY PROBLEMS WITH THIS UNTIL THEY TOLD ME I HAD A PROBLEM LAST WEEK. I WAS ALSO TOLD THAT MY WARRANTY, I HAVE 6 YRS. 60,000 MILES, DID NOT COVER THE DASH. IT WAS CONSIDERED COSMETIC. WELL, NEEDLESS TO SAY, I CAN'T BELIEVE THIS. I'VE WORKED FOR GM/DELPHI FOR 28 YEARS, HAVE HAD 7 VEHICLES IN THIS TIME PERIOD, NEW ONES, AND HAVE NEVER HAD A DASH TO COME APART. ALSO, I'VE NEVER HEARD OF A INTAKE MANIFOLD GOING BAD ON A CAR WITH ONLY 38,000 MILES. GM SHOULD BE RESPONSIBLE FOR FIXING THE DASH WHERE THE LEATHER HAS COME APART FROM THE FRAME.
AS I WAS MERGING ONTO THE HIGHWAY 496 FROM WAVERLY RD IN LANSING HEADED EAST MY CAR SUDDENLY BEGAN SHAKING TERRIBLY AND THE NEXT THING I KNEW THE VEHICLE JUST SHOT TO THE RIGHT AT INCREASED SPEED CAUSING ME TO HIT A NUMBER OF TREES BEFORE FINALLY STOPPING. MY 5 YEAR OLD SON WAS IN THE BACKSEAT OF THE VEHICLE AT THE TIME. ONCE THE TOW TRUCK CAME HE DETERMINED THAT THE TIRE ROD BROKE ON THE VEHICLE CAUSING THE ACCIDENT. THIS IS A 2002 ALERO STILL UNDER WARRANTY AND HAD JUST BEEN SERVICED JULY 14, 2005 FOR OIL CHANGE TIRE PRESSURE CHECK AND SO FORTH.
BLINKERS FAIL ESPECIALLY DURING HUMID WEATHER. IT BEGAN DURING THE SUMMER. BLINKERS SOMETIMES WORK, BUT THEN WILL FAIL. THE PROBLEM HAS NOT BEEN CORRECTED YET. THERE IS A RECALL OUT FOR THE 2001 OLDSMOBILE ALERO, BUT NOT FOR THE 2002 EVEN THOUGH IT IS THE SAME PROBLEM. *NM
I HAVE HAD TO HAVE THREE NEW WHEEL BEARINGS, TWO ON THE RIGHT AND ONE ON THE LEFT IN LESS THAN 57,000 MILES.
DT: THE CONTACT COMPLAINED ABOUT A TURN SIGNAL PROBLEM. THE TURN SIGNAL DID NOT WORK WHEN TURNING IT ON. WHEN APPLYING THE HAZARD LIGHT SWITCH THE TURN SIGNAL CAME ON. THEN, IT FAILED INTERMITTENTLY. THERE WAS A RECALL 03V327000 ON OTHER YEAR MODELS, BUT THIS MODEL WAS NOT INCLUDED. DEALER SAID THEY WILL NOT OFFER HELP, IT SHOULD BE FIXED AT CONTACT'S EXPENSE. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK UPDATED 11/16/2005 - THE PROBLEM IS FREQUENT BUT NOT CONSTANT. THE TURN SIGNALS DO NOT WORK. WHEN THE HAZARD BUTTON IS PARTIALLY PRESSED THE SIGNAL STARTS WORKING. THE VEHICLE HAS HAD OTHER ELECTRICAL PROBLEM IN THE DASHBOARD AREA BUT DOESN'T SEEM TO BE RELATED TO THE TURN SIGNAL PROBLEM. THE CONSUMER DOES NOT UNDERSTAND WHY THE 2001 MODELS HAVE BEEN RECALLED BUT THE 2000 HAS NOT EVEN THOUGH THEY HAVE THE SAME PROBLEM. *NM
2002 OLDSMOBILE ALERO - TURN SIGNAL ONLY WORKS INTERMITTENTLY. *NM
2002 OLDSMOBILE ALERO - TURN SIGNAL ONLY WORKS INTERMITTENTLY. *JB
DT: THE CONTACT STATED THAT THE TURN SIGNALS WORKED INTERMITTENTLY. HE HAD NOT TAKEN THE VEHICLE TO A DEALER AT THIS TIME. NO REPAIRS OR CORRECTIONS HAVE BEEN MADE. THERE WAS A RECALL ON AN EARLIER MODEL YEAR, HOWEVER, THIS VEHICLE EXPERIENCED THE SAME DEFECT AS INDICATED IN THE RECALL. *AK
TL*THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. THE CONTACT STATED THAT SHE WAS UNABLE TO RESTART THE VEHICLE AFTER IT WAS PARKED. THE DEALER STATED THAT THE IGNITION AND THE FUEL PUMP CAUSED THE FAILURE AND THEY MADE THE REPLACEMENT. APPROXIMATELY A YEAR AND A HALF LATER, THE FAILURE RECURRED. WHILE DRIVING 30 MPH, THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE DEALER STATED THAT THERE WAS A MALFUNCTION WITH THE SECURITY SYSTEM AND WAS UNABLE TO DUPLICATE THE FAILURE. HOWEVER, THE DEALER REPLACED THE ELECTRICAL HARNESS. THE CONTACT ALSO STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE JERKED AND THEN SHUT OFF. THE DEALER STATED THAT THE TIMING CHAIN FAILED AND MADE THE REPAIR. THE FAILURE MILEAGE WAS 22,000 AND CURRENT MILEAGE WAS 58,000.
THE DRIVER AND PASSENGER WINDOWS CONSTANTLY SHORT CIRCUIT SO THEY CAN NOT BE OPENED. THE DRIVER WINDOW SOUNDS LIKE IT IS OFF TRACK AND HAS TROUBLE CLOSING. THE PASSENGER WINDOW STOPS WORKING FOR NO REASON. THE MOTORS HAVE BEEN REPLACED BY THE DEALER BUT THE MOTOR STOPPED WORKING AGAIN. IT WOULD BE NICE TO BE ABLE TO ROLL DOWN THE WINDOW. *TR
I HAVE A 2002 OLDS ALERO GLS. THE 2001 OLDS ALERO HAS THIS RECALL: HAZARD WARNING SWITCHES THAT MAY EXPERIENCE SOLDER JOINT CRACKING CAUSED BY RAPID TEMPERATURE TRANSITIONS AND THE SOLDERING PROCESS. IF SOLDER JOINT CRACKING OCCURS AND RESULTS IN AN OPEN CIRCUIT, THE TURN SIGNALS/HAZARD LAMPS BECOME INTERMITTENT OR INOPERATIVE. MY CAR HAS THE EXACT SAME PROBLEM BUT IS NOT INCLUDED IN THE RECALL. GM WAS THE WOST HELP EVER. THEY HUNG UP ON ME. IN THE PAST TWO WEEKS THEY HAVE QUIT WORKING MORE TIMES THAN I CAN REAMBER. I HAVE ALSO HAVE A PROBLEM WITH MY GAGE CLUSTER. ABOUT 2-3 TIMES A MONTH IT DOSENT OPPERATE. NO CHECK ENGINE LIGHTS ECT OR SPEDO RPM ECT WORK THERE JUST "DEAD" UNTIL U RESTART THE CAR. THE OLDS BRAVADA HAS A RECALL FOR IT. WHAT I DONT UNDERSTAN IS HOW AN 01 ALERO HAVE RECALLS AND A 03 HAVE RECALLS BUT NOT AN 02. I WAS ON THE INTERSTATE WHEN MY TURN SIGNALS QUIT. I DONT KNOW HOW LONG THEY WERE OUT BEFORE I THEY WERENT WORKING. I DID HAVE A FRIND OF MINE LOOK AT THE CAR WHO IS A CERTIFIED GM TECH AND SAID IT WAS A LOSSE WIRE UP IN THE DASH.
ON MAY 26TH, 2005 I STARTED MY 2002 OLDSMOBILE ALERO AND TURNED ON MY REAR DEFROSTER. AFTER ABOUT 3 MINUTES OF DRIVING DOWN THE ROAD THERE WAS AN "EXPLOSION" IN THE REAR OF MY CAR. THE REAR DEFROSTER HEATING MECHANISM THAT HOOKS UP TO THE REAR WINDOW EXPLODED AND CAUGHT FIRE TO THE ENTIRE REAR OF MY CAR. THE VEHICLE WAS NOT ABLE TO BE REPAIRED DUE TO THE COST, MY INSURANCE COMPANY TOTALED MY CAR. MY CAR HAS NEVER BEEN IN AN ACCIDENT AND NO MAJOR WORK HAS EVER BEEN PERFORMED. GM WILL NOT GET INVOLVED DUE TO THE FACT THAT LUCKILY NO ONE WAS INJURED.
BASICALLY I OWN A OLDSMOBILE 2000 INTRIGUE AND AN 2002 ALERO. MY WIFES INTRIQUE HAZARD SWITCH CAUSED THE TURN SIGNALS TO FAIL RAMDOMLY. I TOOK IT IN DURING WARRANTY AND THEY COULD NOT "REPRODUCE" THE FAILURE. AFTER WARRANTY WE TOOK THE CAR TO THE DEALERSHIP FOR A STATE INSPECTION AND THEY TOLD US THAT THE HAZARD SWITCH IS DEFECTIVE AND NEEDS TO BE REPLACED TO PASS INSPECTION. SO I PAID THE $18 SINCE THIS IS A CRITICAL SAFETY ISSUE. NOW MY 2002 ALERO IS DOING EXACTLY THE SAME THING. WHEN I GO TO USE MY TURN SIGNALS THEY DONT WORK BUT IF I PUSH ON THE HAZARD SWITCH IN/OUT OR WIGGLE IT THEY START WORKING. I BELIEVE GM HAD A RECALL ON THE HAZARD SWITCH BACK AROUND 1998?? I BELIEVE THIS IS A SERIOUS SAFTY ISSUE. OBCVIOUSLY DRIVING DOWN THE ROAD AND PREPARING TO INITIATE A TURN AND YOUR SIGNALS DONT WORK CAN EASILY CAUSE A COLLISION. I AM IN MY MID 40'S AND HAVE HAD MANY CARS, SO HAVE MY PARENTS FROM THE 1960'S AND NEVER HAVE I SEEN A HAZARD SWITCH FAIL. I HAVE SEEN BULBS FAIL THAT WILL CAUSE THE TURN SIGNALS TO NOT FLASH BUT I CANNOT BELIEVE THAT GM HAD A RECALL IN THE LATE 1990'S AND I HAVE TWO DIFFERENT CARS HAVE THE EXACT SAME FAILURE. I AM GOING TO GO AND BY ANOTHER SWITCH BUT BECAUSE IT INVOLVES A CRITICAL SAFTEY FEATURE I FELT COMPELLED TO LET YOU KNOW WHAT I HAVE SEEN. I BELIEVE YOU CAN CHECK THE FAILURE RATE BY REQUIRING GM TO PRODUCE THEIR SALES DATABASE ON SALES OF HAZARD SWITCHES FROM THE 1990'S TO 2005 SINCE THIS ITEM IS NOT USUALLY REPRODUCED OR SOLD BY 3RD PARTIES.
THE TURN SIGNALS ON MY ALERO AND HAZARD FLASHERS QUIT WORKING, AND THEN RESTART. SOMETIMES THEY WORK AND SOMETIMES THEY DON'T. *JB
MY TURN SINGALS DO NOT WORK PROPERLY. THE SINGNALS WORK ONLY PART OF THE TIME. WHEN THE TURN SIGNIALS DO NOT OPERATE THE HAZORD LIGHTS DONT WORK AS WELL. I FOUND OUT IT WILL COST APROX. $200.00 TO FIX THE PROBLEM. THEY WILL NEED TO REPLACE THE TURN SIGNAL SWITCH THAT COST 130.00 AND 70.00 FOR LABOR. THIS IS A HAZORD THAT I WILL NEED TO HAVE FIXED. THERE ARE SOME DANGEROUS INTERSECTIONS WHERE I LIVE. IT IS ALSO AGAINTS THE LAW NOT TO SINGAL WHICH WAY YOU ARE TURNING. THE PROBLEM STARTED IN MARCH. IT HAD TAKEN IT IN SEVERAL TIMES BUT THEY COULD NOT FIND THE PROBLEM UNTIL IT WAS MORE FREQQENT AND THEY COULD REPRODUCE IT. I FINALLY FOUND OUT ON MAY 19, 2005 IT IS THE SWITCH.
SIGNAL LIGHTS WORK ONLY SOMETIMES. THE SAME PROBLEM WAS IN THE 2001 OLDSMOBILE AND HAD A RECALL FOR THE CORRECTION. NOTHING FOR THE 2002 WHICH IS DOING THE SAME THING AS THE OLDSMOBILE 2001
DT: CONSUMER STATES THAT IF THE FUSE IS IN THE VEHICLE THE WINDSHIELD WIPERS CONSTANTLY RUN. WHEN HE FIRST BOUGHT THE VEHICLE DEALER CLAIMED HE FIX IT. THE SIGNALS ON THE VEHICLE SEEM TO BE GOING TOO FAST, AND IT SMELLS LIKE THE WIRES ARE BURNING.*AK
DT: 2002 OLDSMOBILE ALERO. THE CONSUMER STATED THE TURN SIGNALS FAILED. THE VEHICLE HAS NOT BEEN TO THE DEALERSHIP. THE CONSUMER STATED HE HAD THE SAME PROBLEM WITH ANOTHER VEHICLE, AND IT WAS THE HAZARD SWITCH WHICH FAILED. THIS PROBLEM HAS BEEN OCCURRING FOR APPROXIMATELY 6 MONTHS. THE CONSUMER HAS DONE NOTHING TO CORRECT THE PROBLEM . OLDSMOBILE WAS CONTACTED, AND THEY STATED THERE WAS NO RECALL FOR THAT MODEL YEAR. *AK
I STARTED HAVING PROBLEMS IN FEB. OF THIS YEAR(2005). THE CAR WOULD NOT START. TOWED IT TO A DEALER AND THEY REPLACED THE IGNITION CYLINDER. 3 DAYS LATER WAS HAVING THE SAME PROBLEM. TOOK IT BACK TO THE DEALER AND THEY THEN REPLACED THE HOUSING. BEGINING OF JUNE HAD THE SAME PROBLEM OCCURE AGIAN. TOWED IT BACK TO THE DEALER AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. OF COURSE IT STARTED AT THE DEALER. 2 WEEKS LATER AND IT STILL WILL NOT START AGIAN. THE SECURITY LIGHT WAS COMMING ON BEFORE IT STOPED RUNNING. THIS IS A PROBLEM THAT MANY PEOPLE ARE HAVING AND IT NEEDS TO BE FIXED. IF YOU GO TO WWW.AUTOMOTIVEHELPER.COM AND GO UNDER ALERO, YOU WILL FIND LOTS OF COMPLAINTS.
DURING A 55 MPH COLLISION FRONT AIR BAGS DID NOT DEPLOY. CONSUMER PULLED OVER, AND THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO DID NOT RESOLVE THE PROBLEM. *AK
CONSUMER STATED THE DEFOGGER LINES EXPLODED. AS A RESULT, A SMALL FIRE ERUPTED. NO INJURIES REPORTED. *AK...CONSUMER DIDN'T CALL FIRE DEPARTMENT OR REPORT IT TO POLICE DEPARTMENT.*AK
OUT OF THE BLUE THE TURN SIGNALS STOP WORKING. ALMOST CAUSING AN ACCIDENT. TOOK MY CAR TO THE DEALERSHIP THEY GAVE IT BACK TO ME , AND SAID THAT THEY FOUND NOTHING WRONG WITH IT. UNTIL THIS DAY I STILL HAVE THIS PROBLEM, IS THERE ANYTHING I CAN DO TO SOLVE THIS PROBLEM? *JB
DT*: THE CONSUMER STATED THE HAZARD WARNING LIGHTS WERE NOT WORKING PROPERLY. THERE IS A NHTSA RECALL, # 03V327000, REGARDING THE HAZARD WARNING LIGHTS SWITCH. THE CONSUMER EXPERIENCED THE SAME PROBLEM AS STATED IN THE RECALL, HOWEVER THE CONSUMERS MODEL YEAR WAS NOT INCLUDED. *JB UPDATED 02/21/06. *JB
FOR THE FIFTH TIME THE WINDOW ON MY CAR HAS BROKEN. USUALLY THE WINDOW REGULATOR GOES OUT AND THE BRACKETS BREAK ALONG WITH MY WINDOW. THIS TIME, ONLY THE BRACKETS BROKE AND NOT THE REGULATOR. PROBLEM IS MY CAR IS NO LONGER UNDER WARRANTY. I DO NOT FEEL LIKE I SHOULD HAVE TO PAY FOR THE REPAIRS SINCE MY CAR IS A 2002 MODEL AND THIS IS THE FIFTH TIME THIS HAS HAPPENED. OBVIOUSLY SOMETHING IS NOT RIGHT WITH THE SITUATION. *NM
CONSUMER STATED BRAKE LINING SEPARATED FROM THE BONDING. *AK......THE INSIDE FRONT BRAKE PAD LININGS SEPARATED FROM BACKING PLATE, LEFT PAD WORE OUT MORE THAN RIGHT. DEALER WOULD DO NOTHING. THEY CLAIME DIT WAS A WORN OUT PART NOT A DEFECT. CALLED OLDSMOBILE CUSTOMER ASSISTANCE CANTER. A FACTORY REPRESENTATIVE CAME TO DEALER AND CLAIMED IF THIS WOULD HAV EHAPPENED AT 24,000 MILES IT WOULD HAVE BEEN A FACTORY DEFECT. AN INDEPENDENT PARTS DEALER SAID THAT THE BONDING SHOULD NEVER FAIL, NOMATTER OF MILEAGE. *AK
I HAVE A 2 DOOR 2002 OLDS. ALERO THAT HAS MANY PROBLEMS. MY WINDOW REGULATORS HAVE BROKEN ON 3 DIFFERENT OCCASIONS. WHEN THIS HAPPENS,MY WINDOWS FALL INTO THE DOOR AND HAVE NO WORKING CAPABILITY. I WENT TO AN OLDS. DEALERSHIP TO HAVE THIS PROBLEM FIXED. THE DEALERSHIP STATED THAT THE PROBLEM WAS NOT CAUSED BY ANYTHING I DID. IT COSTS A LITTLE OVER 1000.00 TO FIX BOTH WINDOWS ON EVERY OCCASION THAT THEY BREAK. I HAVE PAID THIS AMOUNT ON TWO SEPARATE OCCASIONS AND I FEEL THAT IT'S NOT RIGHT FOR ME TO BE PAYING ANYTHING AT ALL. I CAN'T AFFORD TO GET THEM FIXED AGAIN NOR DO I FEEL THAT I HAVE TO. I CONTINUALLY DRIVE AROUND IN THE FREEZING COLD WEATHER W/BROKEN WINDOWS THAT SHOULDN'T HAVE BROKEN IN THE FIRST PLACE. I WOULD REALLY LIKE SOMEONE TO RECALL THIS PROBLEM BECAUSE I HAVE RESEARCHED IT AND HAVE FOUND THAT I AM NOT THE FIRST ONE TO HAVE THIS PROBLEM. THERE ARE HUNDREDS OF REPORTS ON JUST THIS PROBLEM NOT TO MENTION PLENTY OTHERS. *NM
IN SEPTEMBER 2004 I PURCHASED A USED 2002 OLDSMOBILE ALERO. BY NOVEMBER MY ALERO'S INTERIOR DOOR PANELS STARTED TO BUBBLE AND BUCKLE ON 3 DOORS. MY VEHICLE IS STILL UNDER THE BUMPER TO BUMPER GM FACTORY WARRANTY. I BROUGHT MY CAR TO BROWN (DEALERSHIP) IN SACO, MAINE AND WAS TOLD TO CALL GM TO SEE IF I COULD GET THE WORK APPROVED. THEY DENIED THE WORK AND SAID THEY DIDN'T COVER "COSMETIC PROBLEMS". I THEN FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU. SOMEONE FROM GM WHO HANDLES THE BBB CASES CALLED AND SAID ONCE AGAIN THERE WAS NOTHING THEY COULD DO FOR ME. THIS TIME THE SAID THE PROBLEM WAS CAUSED BY THE PREVIOUS OWNER. BEFORE MY CASE WENT TO ARBITRATION GM REQUESTED THE BBB TO SEND OUT A TECHNICAL EXPERT TO LOOK AT THE CAR. HIS CONCLUSION WAS INADEQUATE ADHESIVE. NOT LONG AFTER THE REPORT CAME OUT AND BEFORE ARBITRATION, GM CALLED AND INFORMED ME THAT THEY WILL FIX MY ALERO. THEY TOLD ME I MUST GO TO BROWN IN SACO, MAINE WHERE KEVIN BRADY (SERVICE MANAGER) SAID HE STILL REFUSES TO FIX THE CAR. I CALLED GM BACK AND THEY SAID TO FIND A DEALERSHIP THAT WILL DO THE WORK. THIS PROBLEM SEEMS TO PLAGUE THOUSANDS OF ALERO OWNERS FROM WHAT I HAVE SEEN ON THE INTERNET. THIS IS A FACTORY DEFECT THAT GM MUST OWN UP TO!!!*JB
RECALL 03V327000 CONCERNING HAZARD WARNING SWITCH. TURN SIGNALS AND THE HAZARD LAMPS WORKED INTERMITTENTLY OR BECAME INOPERATIVE. CONSUMER SAW THIS RECALL ON NHTSA WEBSITE. CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER, AND BOTH CONFIRMED THAT THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN. *AK
DT: 2002 OLDSMOBILE ALERO. THE CONSUMER STATED THE HAZARD WARNING LIGHT WORKED INTERMITTENTLY. THE SWITCH ALSO CONTROLS THE TURN SIGNALS, AND THIS DOES NOT ALWAYS WORK. THE HAZARD WARNING LIGHT PUSHED THROUGH THE DASHBOARD. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP, BUT OLDSMOBILE TOLD THEM IT WAS NOT UNDER RECALL. THE PROBLEM STARTED LAST YEAR, AND IT WAS FIXED AT THAT TIME. THE SWITCH WAS REPLACED, NOT AT A DEALERSHIP.*AK
2002 OLDS ALERO V6 WITH 24,000 MILES BEGAN DEVELOPED PULSATION AND NOISE FROM FRONT BRAKES. DEALER FOUND WARPED FRONT ROTORS AND RESURFACED. IMMEDIATELY AFTER WARRANTY WORK, CREAKING NOISE DEVELOPED IN FRONT BRAKES. DEALER DIAGNOSED CLIPS ON BRAKE PADS AS CULPRIT AND REFUSED WARRANTY REPAIR. BRAKE PADS HAVE 5MM+ REMAINING AND SHOULD NOT NEED REPLACEMENT UNDER "WEAR PARTS" AT 24,000 MILES. EXCESSIVE CREAKING CONTINUES.*AK
DT: THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. THE HAZARD AND TURN SIGNAL FLASHERS WORK INTERMITTENTLY AND SOMETIMES ARE INOPERATIVE. THE CONTACT SAW OTHER COMPLAINTS ON THE NHTSA WEBSITE FOR THIS PROBLEM. THE CONSUMER CONTACTED GM AND THEY SAID THEY WERE UNWILLING TO HELP WITH THE REPAIR BECAUSE THIS VEHICLE WAS NOT INCLUDED IN NHTSA RECALL 03V327000 DUE TO VIN. THE CONTACT HAS BEEN HAVING THIS PROBLEM WITH LIGHTS FOR TWELVE MONTHS. THE CONTACT MOVED FROM A WARM WEATHER CLIMATE TO A FOUR SEASON CLIMATE, AND THAT WAS WHEN HE BEGAN TO HAVE THIS PROBLEM. IT WENT AWAY UP UNTIL THE WEATHER BEGAN TO CHANGE. *AK *NM
I HAVE BEEN HAVING THIS PROBLEM FOR THE PAST 7 MONTHS. I HAVE CHANGED OUT THE BATTERY, THAT DIDN'T SOLVE THE PROBLEM. I HAVE TAKEN IT COUNTLESS TIME TO THE DEALERSHIP, AND THEY COULDN'T FIND OUT THE PROBLEM. I HAVE CALLED THE PLANT WHERE THE CAR CAME FROM AND THEY REFERRED ME TO A CAR SERVICE THAT SPECIALIZES IN OLDSMOBILES. THEY THOUGHT IT WAS THE FUEL PUMP, AND THEY FIXED IT. THEY ALSO SAID THAT IT COULD BE SOMETHING ELECTRICAL, HOWEVER THEY WON'T KNOW UNTIL THE CAR TEARS ALL THE WAY UP. THIS IS WHAT IS WRONG WITH MY CAR. IT SOUNDS LIKE IT WANTS TO START, HOWEVER, IT TAKES THREE TRIES BEFORE THE CAR FINALLY STARTS. SOMETIMES, IT SOUNDS LIKE THE CAR WILL NOT EVEN START. I HAVE ALSO HAD OCCASSIONS WHERE THE CAR HAS CUT OFF AS I AM PULLING OFF FROM A STOP SIGN OR PULLING OUT OF A PARKING SPOT. THE CAR IS ONLY 2 YEARS OLD AND ONLY HAVE 49,900 MILES ON IT. IT NO ONE KNOWS WHAT IS WRONG WITH THE CAR OR THE SEVERITY OF IT, HOW DO I KNOW WHETHER THE CAR WILL BREAKDOWN TO A POINT WHERE IT WILL CAUSE A FATAL ACCIDENT. I BELIEVE THE CAR NEEDS TO BE RECALLED.*AK
DT: TWO DOOR VEHICLE. THE POWER WINDOWS MECHANISM THAT SUPPORTS THE WINDOW BROKE. THE WINDOW WILL NOT ROLL UP. CONSUMER HAD ONE SIDE REPAIRED BY A MECHANIC. *TT
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL AT 15MPH, A GRINDING NOISE WAS COMING FROM THE FRONT AND REAR BRAKES. THE NOISE WAS COMPARED TO METAL ON METAL SOUND. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION. THE DEALER DETERMINED THE ROTORS AND PADS WERE WORN AND NEEDED REPLACED. THE ROTORS AND PADS WERE REPLACED SEVEN TIMES PREVIOUSLY FOR THE SAME PROBLEM. ON AVERAGE, THE BRAKES AND PADS WERE REPLACED EVERY 20,000 MILES. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THE REASON THE ROTORS AND PADS WERE BEING REPLACED SO OFTEN WAS, ASBESTOS WAS NO LONGER USED IN THE MATERIALS WHEN MANUFACTURING THE PARTS. THIS WOULD LEAD TO REPLACEMENT OF THE PARTS MORE OFTEN WHICH WOULD BE CONSIDERED NORMAL BASIC MAINTENANCE OF THE VEHICLE.
TURN SIGNALS WORK INTERMITTENTLY. IF I PUSH THE EMERGENCY FLASHER IN AND OUT, THEN THE TURN SIGNALS WORK NORMALLY. THIS HAS BEEN GOING ON INTERMITTENTLY SINCE ABOUT JUNE 04. I TOOK IT TO THE DEALER BUT THEY COULDN'T FIND ANYTHING WRONG. I AM TAKING IT BACK TO THE DEALER 29 DECEMBER 2004. IT HAS BEEN LOOKED AT (2) TIMES PREVIOUSLY. *JB
TURN SIGNALS AND FLASHER WORK ONLY ONCE IN AWHILE ALL OF A SUDDEN. *LA
WHILE DRIVING AT 65 MPH AND WITHOUT ANY WARNING VEHICLE SHOOK. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND MECHANIC DETERMINED STEERING BOX NEEDED TO BE REPLACED AT CONSUMER'S EXPENSE OF $900.00 *AK
THERE ARE SEVERAL DEFECTS WITH THIS VEHICLE. THE FIRST STARTED IN 2004. THE WINDSHIELD WIPERS DO NOT WORK, WILL NOT SHUT OFF, OR START AGAIN WHILE IN THE OFF POSITION AND STOP IN THE MIDDLE OF THE WINDSHIELD. THIS CREATES A HAZARD WHILE DRIVING, ESPECIALLY AT HIGH SPEEDS ON THE HIGHWAY - STARTLES YOU, THEN BLOCKS VISION. NEXT, THE SECURITY FEATURE IS MALFUNCTIONING. SOMETIMES THE VEHICLE WILL NOT START, SECURITY LIGHT FLASHES AND PROBLEM IS FIXED WITH LEAVING THE CAR IN THE ON POSITION FOR 10 TO 20 MINUTES (RESETS THE SECURITY). THIS DRAINS THE BATTERY AND IS A MAJOR INCONVENIENCE. ALSO, THE TURN SIGNALS HAVE NOW BEGUN TO WORK ONLY INTERMITTENTLY. THIS IS DANGEROUS OBVIOUSLY. THE WINDOW CONTROLS SOMETIMES DON'T WORK, THE SIDE-MIRROR CONTROLS ALSO DO NOT WORK SOMETIMES. THE HEAT/AC CONTROLS DO NOT WORK PROPERLY - MOST OF THE POSITIONS DO NOT BLOW. YOU CAN HEAR THE MUFFLED SOUND OF THE AIR WHEN ON HIGH, BUT AIR DOES NOT COME OUT OF THE VENTS. THESE ARE THE COMBINATION SETTINGS, THE INDIVIDUAL SETTINGS WORK, SO IT CANNOT BE CLOGGED VENTS. LASTLY, THE REAR DEFROST RECENTLY STOPPED WORKING AND, WHEN TURNED ON, EMITS A BURNING SMELL. THIS CAR IS AN ACCIDENT WAITING TO HAPPEN AND DRIVEN DAILY OUT OF NECESSITY. *NM
2002 OLDMOBILE ALERO HAS FAILING INTAKE MANIFOLD GASKET WHICH ALLOWS COOLANT TO LEAK INTO ENGINE. ESTIMATES TO REPAIR ARE OVER $800 AND AFTER RESEARCHING THE FACT THAT TENS OF THOUSANDS OF OTHERS HAVE THE SAME PROBLEMS WITH VARIOUS GM VEHICLES MANUFACTURED FROM 1995-2003 I'M AT A LOSS AS TO WHY THIS HASN'T BEEN TAKEN CARE OF. GM RELEASED BULLETIN 03-06-01-010 IN WHICH IT SUGGESTS REPLACEMENT OF A "NEW DESIGN INTAKE MANIFOLD GASKET" WHICH WAS CHANGED TO "IMPROVE THE SEALING QUALITIES OF THE GASKET". IF THERE WAS NO PROBLEM WITH THE ORIGINAL THERE'S NO NEED FOR A REPLACEMENT. GM IS UNWILLING TO REPAIR THIS YET IT AFFECTS 3.1 AND 3.4L V6 ENGINES OF SOME 14 DIFFERENT GM MODELS NOT TO MENTION A SIMILAR AFFLICTION WITH THE 3.8L.*AK
CONSUMER TOOK VEHICLE TO DEALER FOR REGULAR MAINTENANCE AND DEALER DETERMINED THAT VEHICLE NEEDED THE FOLLOWING REPLACEMENTS: A NEW IGNITION LOCK CYLINDER, INTAKE MANIFOLD, MULTI FUNCTION SWITCH, AND AN ENGINE OIL FLUSH. CONSUMER STATED THAT WHEN SHE PUT KEY IN THE IGNITION IT WOULD NOT TURN, BUT DID NOT KNOW THAT VEHICLE WOULD NEED A NEW SWITCH. ALSO, THERE WAS TICKING NOISE WHEN SHE TRIED TO START THE VEHICLE. *AK
I OWN A 2002 OLDSMOBILE ALERO. THE BRAKES STARTED MAKING A NOISE AT 15,000 MILES AND I TOOK IT IN FOR SERVICE. I WAS TOLD BY THE SERVICEMAN THAT IT WAS COMMON BECAUSE THE ROTORS WERE MADE FROM RECYCLED MATERIAL AND DO NOT HOLD UP DUE TO SALT BEING USED ON THE ROADS.*AK
WHILE DRIVING 55 MPH VEHICLE STALLED. THIS CAUSED THE DRIVER TO DRIFT TO THE SIDE OFF THE ROAD. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP, AND MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
THE ACCELERATOR (THROTTLE) GOT STUCK WHILE MY DAUGHTER WAS DRIVING APPROX. 45 MILES PER HOUR AND CAUSED THE CAR TO RUN FAST CAUSING HER NOT TO BE ABLE TO STOP AT A INTERSECTION SENDING THE VEHICLE OVER A DITCH AND HURTING HER AND THE PASSENGER.*AK WE HAVE POLICE REPORT AND PICTURES, NO OTHER CAR WAS INVOLVED.
WHILE BRAKING, THE FRONT END WOULD WOBBLE. THE CAUSE HAD NOT BEEN DETERMINED. THE DEALERSHIP WILL BE NOTIFIED. PLEASE PROVIDE MORE INFORMATION. *JB
LEAK OF COOLANT ON GROUND - INTAKE AND HEAD GASKETS LEAKING . *AK
WATER LEAK FROM INTAKE GASKET. *LA
I MADE A LONG VACATION TRIP IN OCT. OF 2002 AT WHICH TIME MY 2002 OLDSMOBILE ALERO TURNED OVER 36,000 MILES. BY THE TIME I ARRIVED HOME, IT HAD TURNED 37,000. I DIDN'T DRIVE THE CAR FOR A FEW DAYS UPON MY RETURN. WHEN I OPENED THE DOOR TO DRIVE IT NEXT, I SAW THAT THE DASH AND THREE OF THE DOOR PADS HAD COME UNGLUED AND BUCKLED REALLY BADLY. I TOOK IT BACK TO DAN CUMMINS IN PARIS, KY AS SOON AS I DISCOVERED THAT THE INTERIOR WAS FALLING APART. THE SERVICE MANAGER REFUSED TO EVEN LOOK AT THE CAR SINCE IT HAD GONE OVER THE 36,000 MILE WARRANTY DURING MY VACATION BEFORE I RETURNED HOME. HE SUGGESTED I CALL GM AND COMPLAIN TO THEM ABOUT IT. I DID CALL THEM AND THEY TOOK MY COMPLAINT. THEY GAVE ME AN COMPLAINT NUMBER, BUT HAVE SINCE REFUSED TO ANSWER THEIR PHONE WHEN I CALL, OR TO CALL ME BACK AFTER I LEAVE THEM A VOICE MAIL ON THEIR MACHINE. I HAVE CREATED A WEBSITE AT HTTP://WWW.ALERO.INFO IN ORDER FOR INTERESTED PERSONS TO BE ABLE TO VIEW THE PICTURES OF THE POOR FACTORY WORKMANSHIP AND MATERIALS USED TO BUILD MY 2002 ALERO. THE PICTURES SAY IT ALL AS TO WHAT MY COMPLAINT IS ABOUT WITH THE DASH AND DOOR PADS COMING UNGLUED AND BUCKLING. AT 37,500 MILES WHILE IT IS STILL ONLY TWO YEARS OLD, IT HAS DEVELOPED AN ELECTRICAL PROBLEM THAT COULD POTENTIALLY DANGEROUS AS SOMETHING IS CAUSING THE FUSE TO THE TAIL AND INTERIOR LIGHTS TO BLOW WHILE DRIVING IT AT NIGHT. *NLM
VEHICLE STALLED WHILE DRIVING APPROXIMATELY 25 MPH AND WOULD NOT RESTART. THE DEALER REPLACED THE BATTERY. *AK
WHEN MY 2002 ALERO TURNED 37,500 THE FUSE TO THE TAIL AND DASH LIGHTS BLEW LEAVING ME DRIVING AFTER DARK WITH NO TAIL AND DASH LIGHTS. *AK SO FAR THE MECHANICS HAVE NOT BEEN ABLE TO TRACE DOWN THE SHORT IN THE ELECTRICAL SYSTEM IN ORDER TO FIX THE PROBLEM. THEY KEEP PUTTING IN NEW FUSES AND THEY JUST KEEP BLOWING. THEY HAVE ORDERED A SWITCH, AND IT IS TO GO BACK INTO THE SHOP AGAIN TO HAVE THE SWITCH REPLACED AGAIN, AND TO TRY ONCE MORE TO TRACK DOWN THE ELECTRICAL SHORT THAT IS CAUSING THE FUSE TO BLOW THAT TAKES OUT THE TAIL AND DASH LIGHTS. I CAN'T DRIVE THIS 2002 ALERO AFTER DARK EVEN IF I HAVE JUST PUT IN A NEW FUSE BECAUSE IT WILL JUST BLOW AGAIN. IF IT DOESN'T BLOW WHILE I AM DRIVING IT, IT WILL JUST BE BLOWN THE NEXT TIME I START IT. IT MAKES DRIVING THIS 2002 ALERO VERY UNSAFE TO DRIVE, ESPECIALLY AFTER DARK.
I TOOK A LONG ROAD TRIP VACATION THIS PAST SUMMER. THE 2002 ALERO TURNED OVER 36,000 MILES BEFORE I GOT HOME. I DIDN' T DRIVE THE CAR FOR A FEW DAYS UPON MY RETURN. *AK WHEN I OPENED THE DOOR A FEW DAYS LATER, THE GLUE HAD COME UNGLUED FROM THE LEATHER ON THE DASH AND THREE OF THE DOOR PADS UNDER THE WINDOWS AND THE LEATHER WAS BUCKLED VERY BADLY. YOU CAN VIEW PICUTERS OF THE DASH AND DOOR PADS IF YOU WILL GO TO HTTP://WWW.DILLOWS.COM/ALERO.HTM ON THE INTERNET BECAUSE AS THEY SAY A PICTURE IS WORTH A THOUSAND WORDS. I WENT TO THE DEALER WHO REFUSED TO FIX IT. I CONTACTED OLDSMOBILE WHO REFUSED TO FIX IT AFTER KEEPING ME WAITING THREE MONTHS TO HEAR THEIR REFUSAL. I CONTACTED GM VIA EMAIL WHO EMAILED BE BACK AND TOLD ME TO NEVER CONTACT THEM AGAIN CONCERNING MY CLAIM # 1-143309922 FOR THE DASH AND DOOR PADS COMING UNGLUED AND BUCKLED BECAUSE OF THEIR FACTORY DEFECTS IN THEIR MANUFACTURING PROCESS. IT IS NOT RIGHT AND SHOULD BE AGAINST THE LAW FOR GM TO BE ALLOWED TO HAVE SOLD US THE ALERO FULL OF FACTORY DEFECTS AND FOR THEM JUST TO SHUT DOWN THE OLDSMOBILE LINE AND BE ABLE TO WALK AWAY FROM THE CUSTOMERS WHO PIRCHASED THE ALERO WHICH IS A SERIES OF FACTORY DEFECTS INSIDE AND OUT WITHOUT BEING HELT RESPONSIBLE.