2002 Oldsmobile Alero Complaint Log

MY SERVICE ENGINE LIGHT, ABS LIGHT AND TRAC LIGHT STAY ON AT ALL TIMES. I HAVE HAD IT SERVICED WITH THE RESULT BEING "MY GAS CAP WAS NOT TIGHT." I FEEL THERE IS MORE TO THIS THAN THEY SAY DUE TO KNOWING 3 OTHER ALERO OWNERS WITH THE SAME PROBLEMS.*AK

AFTERFUELING UP AND WITHOUT ANY WARNING GASOLINE SPLASHED OUTSIDE OF THE TANK. DEALER REPLACED TANK SOLENOID, BUT PROBLEM STILL OCCURRING.*AK

WHEN APPLYING ACCELERATOR AT 50-55 MPH VEHICLE WILL NOT ACCELERATE, ENGINE WILL NOT RESPOND TO THE PEDAL BEING PUSHED.*AK

PROBLEM MALFUNCTION INDICATOR LAMP: SERVICE ENGINE SOON LIGHT CAME ON WEDNESDAY 8/20/03 JUST ON THE RIGHT SIDE. I WAS RETURNING HOME AFTER DRIVING APPROXIMATE 30 MILES WHEN THIS LIGHT CAME ON. CALL THE DEALER FROM WHICH I BROUGHT THIS PROGRAM CAR.CALL:BACON AUTOPLEX IN PALESTINE TEXAS . PURCHASED 7/14/03 WITH 14, 016 MILES. CALLED THEM ABOUT 3PM ON 8/20/03. I FILLED UP WITH GAS ( WHICH GAUGE INDICATED 1/2/ FULL) PRIOR TO THE 30 MILES THEN LIGHT CAME ON. I WAS TOLD THAT IT WOULDN'T HURT TO DRIVE THE CAR SINCE NO ONE WAS THERE(BACON) TO TEST FOR THE CAUSE ON 8/20/03. TOLD(BACON ) THAT I WAS GOING TO DRIVE OVER 140 ON 8/21/03. SAID THAT IT WOULD NOT HURT. THE LIGHT WENT OFF 8/21/03 1/2 MILES FROM MY HOME. 8/22/03 ABOUT 11 AM THE LIGHT CAME ON ONCE AGAIN 15699 MILES. CALL BACON 8/22/03 REGARDING THE PROBLEM ONCE AGAIN. THEY SAID THAT I COULD BRING IT OVER FOR TESTING WHICH I DID. FOUND A CODE 440? WHAT EVER THAT WAS. BACON SAID IT COULD BE SEVERAL THINGS. DID NOT MAKE ANY ATTEMPT TO FURTHER TEST. I DID TALK TO THE MANAGER OF BACON, STILL NO ATTEMPT TO TEST IT FURTHER. MANAGE DID ASK IF I WANTED ANOTHER CAR. WHY WOULD I WANT ANOTHER OLDS ALERO ? IWAS MORE THEN UP SET: I DO NOT FEEL SAFE WITH THIS CAR. FAIL TO DO THE TESTING FOR EXACT CAUSE. APPOINTMENT MADE BUT I DON'T THINK THAT IT WILL BE DONE AT THIS TIME SINCE FOR NOW THEY HAVE NOT FOUND THE CAUSE. THE LIGHT COMES ON WITH FUEL IS 1/2/ FULL BOTH TIMES.

WITH ONLY 73,000+ MILES ON MY 2002 OLDSMOBILE ALERO, BOTH MY LEFT AND RIGHT FRONT HUB BEARINGS ARE WORN OUT. THIS IS AN ITEM THAT, AT LEAST, SHOULD LAST 100,000 MILES. FURTHERMORE, MY SUPERVISOR'S 2001 OLDSMOBILE INTRIGUE WITH 81,000 MILES HAS THE SAME ISSUES. *AK

CONSUMER STATED THA T VEHICLE WAS HIT FROM THE REAR, CAUSING CONSUMER'S VEHICLE TO HIT ANOTHER VEHICLE FROM THE REAR. UPON IMPACT, BOTH FRONT AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED.*AK

CONSUMER STATES THAT VEHICLE WAS SHUT OFF AND IT CAUGHT ON FIRE. DEALER NOTIFIED.*AK

DT: WITHOUT WARNING CALLER HEARS A NOISE ,AND AT THE SAME TIME, THE BELL SOUNDS , AND THE DASH LIGHTS COME ON. THE LIGHTS THAT COME ON ARE THE ANTI LOCK BRAKE LIGHTS. THE TRACK OFF LIGHT, AND THE SERVICE ENGINE LIGHT. FOR ONLY A FEW SECONDS THE BRAKES WILL NOT WORK. HAS HAD WHEEL BEARINGS REPLACED IN THE FRONT, AND IS ABOUT TO GET IT DONE AGAIN.*AK

BLINKERS WORK SOMETIMES AND SOMETIMES NOT.. MOST OF THE TIME THEY WILL WORK IF YOU PRESS THE HAZARD LIGHTS IF THEY WORK.. AND KEEP PLAYING WITH THE BLINKERS EVENTUALLY THEY TURN SIGNAL WILL TURN ON.. EXTREMELY FRUSTRATING!! NOW I SEE.. SOME HAVE BEEN RECALLED..MY MAKE AND MODEL HAVEN'T???? ITS THE EXACT SAME PROBLEM!! I HAVE THIS WELL DOCUMENTED AS I BOUGHT THIS CAR NEW. GM HAD NO PROBLEMS TAKING MY MONEY FOR THEIR CAR, NOW WILL NOT STAND BEHIND THEIR PRODUCT, GO FIGURE!!! I'VE HAD THE 10 MIN RESET GOING ON NOW WITH THE ENGINE FOR ABOUT 3 YRS AGAIN EXTREMELY FRUSTRATING!!! BUT THIS TIME..MY CAR DIED ON THE STREET IN TRAFFIC AND WOULD NOT START WOULD CRANK OVER BUT DID NOT RE- START AND WILL NOT! THIS CAR HAS 117000 MILES ON IT AND IS IN PERFECT SHAPE I HAVE TO TAKE CARE OF THE THINGS I OWN!!! HOW ABOUT GM GIVING ME MY MONEY BACK, OR AT THE VERY LEAST FIXING THE SAFETY FEATURES OF THIS CAR???? GOD FORBID SOMEONE DIES AND NOW, SEEING ALL THE COMPLAINTS ON LINE...I KNOW GM HAS KNOWN ABOUT THIS ISSUE FOR MANY YRS AND WILL DO NOTHING TILL SOME LAWYERS GO AFTER THEM AND EACH OF THE PEOPLE WHO TRUSTED YOU GET ZIP OR 2.00 EACH.. THIS IS WRONG!!!!!! I HOPE YOU HAVE THE MORAL INTEGRITY TO DO THE RIGHT THING AND SOONER RATHER THAN LATER!!!! *TR

2002 OLDSMOBILE ALERO HAS PROBLEMS WITH STEERING ASSEMBLY.*MR THERE WERE TIMES WHILE THE VEHICLE WAS IN MOTION, THE FRONT STEERING MECHANISM WOULD STEER LEFT OR RIGHT WITHOUT THE STEERING WHEEL MOVING AND THE CONSUMER WOULD HAVE NO CONTROL. THE POWER STEERING PUMP ASSEMBLY, POWER STEERING GEAR ASSEMBLY, STEERING ROTATION SENSOR , HUB ASSEMBLY BEARING WERE ALL REPLACED SEVERAL TIMES. (LAWYER ON BEHALF OF CONSUMER)*JB

I HAVE HAD MY 2002 OLDSMOBILE ALERO SINCE 2002. WITHIN SIX MONTHS OF HAVING THIS CAR THE IGNITION SWITCH WENT BAD AND WAS UNABLE TO START THE CAR AND IT HAD TO BE REPAIRED. THIS WAS REPAIRED BY THE DEALER THAT I PURCHASED IT FROM BECAUSE THE COMPANY THAT WAS IN CHARGE OF MY EXTENDED WARRANTY WENT BANKRUPT. SINCE THEN I HAVE HAD TO PAY TO REPLACE A GASKET IN THE ENGINE THAT KEEPS ENGINE COOLANT AND ENGINE OIL FROM MIXING TOGETHER BECAUSE THE GASKET THAT WAS MANUFACTURED WITH THE CAR WAS NOT THE RIGHT THICKNESS. (SINCE THIS IS A KNOWN DEFECT BY MECHANICS WHY WASN'T THIS RECALLED OR A SERVICE BULLETIN INITIATED?) I CONTINUE TO HAVE PROBLEMS WITH THE DRIVER DOOR CONTROL PANEL THAT CONTROLS THE WINDOWS AND THE SIDE MIRRORS AND WINDOW LOCKS. THE WINDOWS IN MY CAR CAN ONLY BE CONTROLLED BY THE DRIVER BECAUSE THE WINDOW LOCK IS STUCK IN THE "ON" POSITION. I HAVE ALSO HAD PROBLEMS WITH THE WINDOWS FALLING DOWN INTO THE DOOR AND HAVE HAD ONE WINDOW REPLACED IN DECEMBER 2007 BUT NOW IN SEPTEMBER 2008 THE PASSENGER WINDOW IS EXPERIENCING THE SAME SYMPTOMS AND NOW WILL HAVE TO REPLACE THIS WINDOW AS WELL. RIGHT NOW THE MOST ANNOYING THING ABOUT THIS CAR IS THE TURN SIGNALS. THEY FUNCTION AS THEY SHOULD BUT THE CLICKING NOISE FOR THE TURN SIGNAL WILL NOT TURN OFF WHEN I HAVE MADE A TURN (IT ACTUALLY MAKES A CLICKING NOISE ABOUT 3 TIMES AS FAST AS THE REGULAR TURN CLICK). I HAVE HAD THIS LOOKED AT BY A MECHANIC AND I WAS TOLD THAT THIS WAS NOT PART OF THE HAZARD LIGHT RECALL WHICH MY CAR FALLS UNDER SO IT WAS NOT FIXED. IT IS A VERY DISTRACTING PROBLEM AND THE ONLY TIME I CAN GET RELIEF FROM THE CLICKING NOISE IS WHEN I ACTUALLY GET READY TO MAKE A TURN BY TURNING ON THE ACTUAL TURN SIGNAL. THERE ARE A NUMBER OF PROBLEMS THAT NUMEROUS OWNERS ARE EXPERIENCING. I AM HOPING THAT SOME THING IS DONE ABOUT THE WINDOWS AND THE ENGINE GASKET. I DON'T THINK CONSUMERS SHOULD BE RESPONSIBLE FOR POOR ENGINEERING AND DESIGN. GM SHOULD MAKE THINGS RIGHT. *TR

TL*THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. THE CONTACT HAS BEEN EXPERIENCING FAILURES WITH HER VEHICLE EVER SINCE IT WAS PURCHASED. THE SPEEDOMETER DISPLAYED INACCURATE READINGS AND THE BRAKING SYSTEM WAS LOCKED TWICE DUE TO A DEFECTIVE WHEEL BEARING. THE IGNITION SWITCH WAS REPLACED TWICE AND RECENTLY FAILED AGAIN. SHE IS UNABLE TO REMOVE THE KEY FROM THE IGNITION BECAUSE IT LOCKED IN PLACE. THE CONTACT WILL TAKE THE VEHICLE IN FOR REPAIR. THE FAILURE MILEAGE WAS 24,500 AND CURRENT MILEAGE WAS 92,273.

LEATHER ON FRONT DASHBOARD AND BACK PASSENGER DOOR IS DETACHING FROM SURFACE AND BUBBLING. IT IS RATHER SEVERE ON THE FRONT DASH. CIGARETTE LIGHTER (ONE NEAR FRONT PASSENGER FOOT) WAS POORLY INSTALLED. IT POPS OUT ALL OF THE TIME. FRONT END MAKES LOUD SCRATCHING NOISE WHEN MOVING SLOWLY OR BREAKING AND TURNING. DRIVERS SIDE WINDOW STOPPED WORKING TODAY. IT WENT OUT WITHOUT WARNING. TRUNK SMELLS LIKE THERE HAS BEEN A PROBLEM WITH WATER LEAKS. I'VE FOUND INTERIOR TRUNK TO BE DAMP ON OCCASION. OCCASIONAL WATER LEAKS ON FRONT PASSENGER SIDE (AT FEET). APPEARS TO BE CONDENSATION OF SOME SORT. BACK CUP HOLDER POPS OUT OF PLACE. BECAUSE OF THE DEFECT, DRINK SPILLS RESULTED IN STAINED CARPETING.*AK

WHILE DRIVING A RENTAL VEHICLE AT 52 MPH, THE VEHICLE HIT A SNOW DRIFT, ROLLED OVER AND WENT OFF THE ROAD, THEN ROLLED 60 FT. DOWN AN EMBANKMENT. DRIVER CAME OUT OF THE SEAT BELT WITHOUT IT DISCONNECTING AND THE DRIVER'S AIR BAG DID NOT DEPLOY. *AK *SCC *JB

LTR FM JULIE ZAWADZKI (NY) REQUEST ASSISTANCE IN SECURING A 2002 OLDSMOBILE ALERO SHE RENTED FM BUDGET RENT-A-CAR, HER HUSBAND WAS INJURED IN A VEHICLE CRASH WHEN THE SEATBELT & AIRBAG FAILED. *MR THE VEHICLE HIT A SNOW BANK, WENT UP AND THEN ROLLED 60 FEET DOWN AN EMBANKMENT. *SCC *JB *CB

LEAK NOTED DURING RAIN, NOT NOTED DURING ANY CAR WASHES. MR

2002 OLDSMOBILE ALERO THE TURN SIGNALS AND HAZARD LIGHTS WORK SOMETIMES AND SOMETIMES THEY DON'T THIS IS A REAL PROBLEM AND I HAVE ALMOST BEEN HIT SEVERAL TIMES IS THERE A RECALL ON THIS. *TR

WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING A DEER WAS LAYING IN THE MIDDLE OF ROAD. TO AVOID THE DEER SHE LOST CONTROL OF THE VEHICLE AND HIT A MOUNTAIN. AND THE DUAL AIRBAGS DIDN'T DEPLOY. DEALER IS AWARE OF THE PROBLEM. MR

WHEN APPLYING ACCELERATOR AT 50-55 MPH VEHICLE WILL NOT ACCELERATE, ENGINE WILL NOT REVV. VEHICLE HAS BEEN TAKEN TO DEALER 4 TIMES, CANNOT FIND A CAUSE. *AK

I HAVE 2002 OLDS ALERO IT WON'T START. CHANGED THE FUEL PUMP AND FUEL FILTER. BUT MY SECURITY LIGHT KEEPS FLASHING SO I WENT ONLINE TO SEE WHAT COULD BE THE PROBLEM. AND FOUND MANY PEOPLE WITH THE SAME PROBLEM THATS CAUSING ME WHICH IS THAT THE SECURITY LIGHT KEEPS FLASHING AND MAKE THE WHOLE VEHICLE NOT START, THINK ITS LOCKED WHICH I DON'T UNDERSTAND CAUSE IT DRIVES FINE FOR FEW DAYS AND THEN KAPUT. THIS SHOULD BE A RECALL OR SOMETHING. *KB

MY CAR HAD SOMETHING GO WRONG WITH THE INTAKE GASKETS TO WHERE THE PLASTIC MELTED TO THE ENGINE, THE CAR HAD TO BE TAKEN IN FOR SEVERAL DAYS AND THE ENGINE HAD TO BE TAKEN OUT AND CLEANED AND ALL OF THE INTAKE GASKETS WERE REPLACED. THE CAR STILL DOES NOT RUN PROPERLY, WHEN ATTEMPTING TO PICK UP SPEED OR CLIMB A HILL THE CAR DOES NOT SHIFT AND AT TIMES LOOSES SPEED. THIS CONTINUES TO THIS DAY, THE DEALER STATES NOTHING IS WRONG. THE GAS NEEDLE WILL READ FULL AND THEN THE CAR WILL RUN OUT OF GAS THIS HAS HAPPENED ON THE MIDDLE OF THE HIGHWAY LEAVING ME STRANDED AND SEVERAL TIMES AROUND TOWN. THE DEALER STATED THAT THEY REPLACED THE GAS SENSORS. THE CAR STILL DOES NOT RUN PROPERLY WITH LESS THAN HALF A TANK OF GAS. THE DEFROSTER, AIR CONDITIONER AND HEAT STILL AFTER SEVERAL TRIPS IN DO NOT HEAT UP OR COOL DOWN THE CAR. ONE DAY I HAD STARTED THE CAR HALF AN HOUR BEFORE LEAVING AND ON THE WAY TO WORK THE WINDSHIELD FROZE UP, THE DEFROST HAD BEEN AND STILL WAS ON HIGH.

DRIVER'S SIDE SEATBACK WILL FALL BACKWARD ABOUT AN INCH WHEN ACCELERATING OR APPLYING BRAKES.CONTACTED DEALER. THEY ARE AWARE OF PRBOBLEM,BUT WILL NOT FIX IT.*AK

CONSUMER STATES THAT ON TWO OCCASIONS THE DRIVER'S RESTRAINT WOULD NOT RELEASE WHILE DRIVING, CONSUMER HAD TO CRAWL OUT BENEATH IT AND FIDDLE WITH IT FOR ABOUT 5 MINUTES BEFORE HE GOT IT TO RELEASE. *NLM *YD

I AM SEEING A LOT OF PEOPLE WITH COMPLAINTS ABOUT ALEROS, AND I HAVE SET UP A WEBSITE TO HOPEFULLY GET ALL OF THEM TOGETHER AND DO SOMETHING, AS I AM ALSO HAVING PROBLEMS WITH MY 2002 OLDS ALERO. THE WEBSITE IS ACCESSWAVE.CA/~ALERO02.*JB

2002 OLDSMOBILE ALERO HAS PROBLEMS WITH THE TURN SIGNAL/HAZARD MODULE NOT WORKING PROPERLY AT TIMES. *NJ THE CONSUMER STATED THE SIGNAL LIGHTS WERE INTERMITTENT AND A TIMES WERE COMPLETELY INOPERABLE. THE CONSUMER LEARNED OF A RECALL, HOWEVER SHE WAS INFORMED THAT THERE WAS NO RECALL THAT HER VEHICLE IDENTIFICATION NUMBER QUALIFIED FOR. RECALL # 03V327000. *JB UPDATED 03/01/10

WHEN GOING UP THE SLIGHTEST INCLINE AT 70 MPH RPMS REVVED, AND ENGINE STARTED MISSING, FELT LIKE IT WAS GOING TO STALL. *AK

WHEN DRIVING DOWN HILL VEHICLE SHOOK. DEALER INDICATED THAT FRONT ROTORS WERE WARPED AND SHOULD BE REPLACED. *AK

CLUTCH MASTER CYLINDER FAILED ON FEBRUARY 5 AND HAS BEEN AT THE DEALER SINCE THE MORNING OF THE 6TH. GM IS UNABLE TO FIND REPLACEMENT PART. THIS PART IS ALSO USED ON THE 2002 GRAND AM WITH STANDARD TRANSMISSION. AS THIS RENDERS THE CAR INOPERABLE (WON\\'T SRART AND CAN\\'T SHIFT GEARS). I FIND IT INCREDIBLE THAT THERE ISN\\'T ONE TO BE FOUND IN THE US

THE CONSUMER HAD PROBLEMS WITH THE IGNITION. THE CONSUMER HAD A DIFFICULT TIME TURNING THE VEHICLE ON AND OFF. THE CONSUMER STATED THE IGNITION SWITCH NEEDED TO BE REPLACED. THE INTAKE MANIFOLD WAS REPLACED. THE CONSUMER WAS INFORMED THAT COOLANT WAS LEAKING INTO THE OIL. PROVIDE FURTHER DETAILS. *JB