There are 3 owner-reported fuel system complaints for the 2022 Polestar Polestar 2in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
When at red light or stop sign intermittently the vehicle lunges forward on its own 1-3 feet. without the brake or go pedal pressed. Vehicle is driven in OPD creep mode off. Lunges almost like if you popped the clutch on a manual transmission car. I always leave space behind the car in front of me so have not had a crash. However I would be afraid of it doing it with someone walking close in a crosswalk. Vehicle was taken to Polestar service today after it happened to my wife this morning. I see other people in various groups having the same issue with this vehicle and no longer feel it is safe to drive. No warning lamps or messages.
We were driving our car with two little kids in it on a rainy day at 60mph and the car screeching braked to 5mph on a highway with a ‘propulsion system failure’ message. The car would knock at 5mph and continue in turtle mode. We could have been killed if there was a car behind us in that rain. When we took the car to polestar service (prestige Volvo) they did a software upgrade in 30 mins and said the car is ready. A day later the car gave other issues like blanking screens. I took the case with polestar corporate who were extremely rude in their behavior and gave me a loaner and sent the car back to service. 2 days later they said that the car is repaired and I can pick it up. When I asked them to give me a letter stating that the car is safe to drive, the agent from polestar (Sophia) was extremely rude and said that they will not give me a written confirmation. I spoke to the polestar service manager Jay Rosen and he said he has seen this issue many times in some cars and I inquired why there was no recall in that case and there was no answer. Another service manager from Polestar Jason who spoke to me yesterday informed me that technicians looked at my car remotely and not in person. This is extremely scary.
This vehicle is less that one month old. I received an alert multiple times in my instrument cluster: Propulsion System Service Required. The vehicle was able to still operate seemingly normally. I contacted Polestar and they suggested a software reboot to attempt to resolve the issue, which did temporarily make the alert disappear. However, the following day the same alert returned. I am currently awaiting service.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026