Polestar · Polestar 2 · 2023
2023 Polestar Polestar 2
4
Recalls
112
Complaints
5/5
Safety Rating
The 2023 Polestar Polestar 2 has 4 recalls and 112 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: back over prevention (79 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2023 Polestar Polestar 2 page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is back over prevention with 79 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2023 Polestar Polestar 2 currently shows 4 NHTSA recalls listed on this page and 112 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are back over prevention (79), unknown or other (9), visibility/wiper,back over prevention (4).
- Vehicle
- 2023 Polestar Polestar 2
- Recalls
- 4
- Complaints
- 112
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
8.3% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 25V615000September 15, 2025
BACK OVER PREVENTION:SOFTWARE
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Remedy Status
Dealers will update the vehicle software, free of charge. Interim letters notifying owners of the safety risk were mailed December 1, 2025. Additional letters will be sent once the remedy is available, anticipated June 12, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
NHTSA ID: 25V280000April 25, 2025
BACK OVER PREVENTION:SOFTWARE
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy Status
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
NHTSA ID: 24V477000June 26, 2024
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy Status
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
NHTSA ID: 23V476000July 12, 2023
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
Remedy Status
Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.
Owner Complaints
112 totalBACK OVER PREVENTION
Mar 31, 2026
Polestar 2 software version 4.2.13. While reversing out of a parking spot the rear camera briefly turned on, but after a second, the infotainment system crashed, with the screen shutting off. The infotainment system automatically rebooted after ~1min of driving. This system crash...
Preview excerpt
BACK OVER PREVENTION
Mar 29, 2026
The backup camera consistently fails and displays a "Backup Camera is Temporarily Unavailable" message. Polestar is only issuing a software fix for this on model year 2026 Polestar 2s and a solution has not been offered for over 8 months now.
BACK OVER PREVENTION
Mar 16, 2026
Rear‑view camera intermittently fails to provide a usable image when shifting into reverse. Symptoms include delayed activation, black screen, frozen frame, or extremely choppy video. This results in intermittent loss of rear visibility and does not comply with FMVSS 111. The def...
Preview excerpt
VISIBILITY/WIPER,BACK OVER PREVENTION
Feb 12, 2026
When put into reverse, display just shows Camera is temporarily unavailable. This is after the OTA update 4.2.13 that was supposed to fix the issue. Rear cross traffic braking is also unavailable at this time.
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Feb 9, 2026
Constant camera issues. The rear camera only works half the time and when it does go it, it'll just cut off while driving in reverse. It's completely unreliable and dangerous. New update has affected the cars acceleration. Now when its below a certain degrees outside they change...
Preview excerpt
BACK OVER PREVENTION
Feb 4, 2026
Rear backup camera continues to not function reliably, even after updating to the latest firmware 4.2.13
UNKNOWN OR OTHER,VISIBILITY/WIPER
Dec 27, 2025
After multiple software OTA updates due to previous NHTSA recalls, the rear backup camera consistently has issues to where the image of the rear of the vehicle cannot temporarily be displayed.
BACK OVER PREVENTION
Dec 4, 2025
Despite a recall, rear camera does not activate when putting the car into reverse. This poses immense safety risks as the rear of the vehicle is poorly visible from the driver seat and mirrors when backing up. I have previously noted this instance a few months ago after the recal...
Preview excerpt
BACK OVER PREVENTION
Dec 1, 2025
An ongoing issue with Polestar 2 vehicles has been its unreliable rear camera. When reversing, the rear camera does not always engage, leaving either a blank space on the dashboard screen or sometimes the phrase “Rear camera currently unavailable”. This continues to occur despite...
Preview excerpt
BACK OVER PREVENTION
Dec 1, 2025
Car rear camera constantly freezes, doesn’t appear or just stops during vehicle usage
Showing 10 recent complaints from 112 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2023 Polestar models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Polestar Polestar 2 Years
2024 Polestar Polestar 2Compare this year against 2023 for complaint and recall shifts.5r19c2022 Polestar Polestar 2Compare this year against 2023 for complaint and recall shifts.4r292c2025 Polestar Polestar 2Compare this year against 2023 for complaint and recall shifts.2r1c2021 Polestar Polestar 2Compare this year against 2023 for complaint and recall shifts.5r143c
Frequently Asked Questions
How many recalls does the 2023 Polestar Polestar 2 have?
The 2023 Polestar Polestar 2 has 4 recalls recorded by NHTSA.
How many complaints have been filed for the 2023 Polestar Polestar 2?
NHTSA has received 112 owner-reported complaints for the 2023 Polestar Polestar 2.
What is the NHTSA safety rating for the 2023 Polestar Polestar 2?
The 2023 Polestar Polestar 2 received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2023 Polestar Polestar 2?
The most commonly reported complaint categories for the 2023 Polestar Polestar 2 are back over prevention (79 reports), unknown or other (9 reports), visibility/wiper,back over prevention (4 reports).
Does the 2023 Polestar Polestar 2 have any recalls?
Yes. NHTSA has 4 recalls on record for the 2023 Polestar Polestar 2. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.