NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Porsche Taycan. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The mapping system is out of date and tried to route me to an offramp that doesn't exist. I did some research and found the offramp changed over 4 years ago, roughly when the car was built. I took the car to my local dealership to get the maps updated and Porsche claims I have the latest map. I think this is a dangerous situation if someone tried to drift off the road in bad weather (for example) where an offramp doesn't exist. Their newer cars show the correct mapping. Porsche should be made to make the latest maps available to all their cars. It would cost them nothing if they simply posted the data on a website for a user to move it to a USB drive and plug it into the car.
While driving in traffic on a busy highway, I heard a loud clunk from the rear of the car and it instantly decelerated from 70+ miles per hour to 22 miles per hour, where it stayed and would not go faster. I had to get across 3 lanes of traffic to exit. Thereafter, the car would not move and had to be put on a flatbed to get to the Porsche dealer. Note that for 2 years prior the transmission had emitted a whine while in first gear. The dealership (Porsche Austin) said it was normal, but it is a known problem among owners, possibly related to the input shaft bearing. They did not fix it when the problem was first raised. The dealership has diagnosed it only as a transmission error, without providing further detail on what is actually wrong. I should be able to access my dash cam footage if helpful.
I am reporting a safety defect involving (1) sudden loss of propulsion (“turtle mode”/limp mode) while accelerating/merging into traffic and (2) unintended steering movement while driver-assist/lane centering was active (vehicle jerked toward adjacent lane and off roadway). These events create an immediate crash risk. The vehicle has also had repeated charging-related overheating/charging stoppage events, which I believe may present a fire risk when charging in a residential garage. Repairs have been attempted multiple times by an authorized Porsche dealer, but defects persist. Warranty has now expired, and an independent scan shows ongoing network/data bus/12V monitoring faults consistent with continuing electrical/network instability. I am requesting NHTSA review for a potential safety defect investigation/recall.
Within a few days of a rain event, I start getting errors involving the lane keep assist, automatic, emergency, breaking, forward collision, warning system, lane departure assist, headlight control unit. God has been taken to the dealership three times in the last six months for this problem and it keeps coming back. This is a safety issue and I don’t feel comfortable taking the car out for a drive when it rains or within a few days after a rain event
The vision. Are no good and the ears
On 9/18/2025, while driving at approximately 45 mph on a busy road called Hualapai in Las Vegas, Nevada, my Porsche Taycan suddenly displayed “Electrical system error – Park vehicle in a safe place”. The car immediately slammed to a stop in live traffic. I heard a loud thump from the front end as this occurred. I was nearly hit by six cars swerving to avoid me in the rain. Gladly no one made contact and no one was hurt. My car turned into a brick in the middle lane with lots of traffic sort of like I brake checked them all. I lost all steering as it locked up, I couldn't get out of fast moving traffic as the car wouldn't go back into drive and had to toggle to neutral and push the car. This was a life-threatening failure that created a dangerous hazard for me and other drivers.
Engine control error - Park vehicle in a safe space. This error occurred after pressing the accelerator pedal upon switching from Normal to Sport Plus drive mode. When coming to a stop, I tried to accelerate the car but it would jerk. I stopped, put my emergency signal on, turned off and on the car and the error went away.
This incident is related to the ARB7/24V-732 recall, first communicated to me in November, 2024 and again in July, 2025. The July, 2025 letter states that software would be installed in the vehicle to test the health of my vehicle's battery, at a Porsche Center. I believe that this was actually performed over-the-air at my home. It's my guess that because the software was installed over-the-air, the normal process to close out a recall did not occur. I did not receive notification that my vehicle was determined to be healthy, and it isn't clear when NHTSA did. The slow or non-reporting of the vehicle recall status has had a ripple effect, as practically every third party tracker of recall information believes that the recall is still active on my vehicle. This is impacting the vehicle's worth in the market and may be impacting insurance rates and other vehicle health-dependent service costs. Porsche claims that it is my responsibility to correct the record of the vehicle with third parties, when it is their negligence that is causing the work. I see this as unfinished work on their side, and I ask NHTSA to help drive Porsche Cars North America to complete their work. Moreover, Porsche should be compelled to notify all customers whose health check was performed remotely that their vehicle was found to be healthy and that the recall was lifted on their vehicle. Lastly if it is not mandated that the OEM is responsible to communicate the resolution of recalls performed without service receipts, then this should be considered alongside any other updates to law. Thanks for any help that you can provide.
Driving at 45 MPH, and suddenly the car lost the ability to accelerate. It has no power/torque. It seemed to be able to maintain the speed (but not entirely sure or if it was coasting). I had limited areas on the road to turn so took last possible turn to pull over. A shutdown/start corrected the situation. No warning lights or indicators of any kind appeared. Cannot reproduce, which makes this situation more frightening. No other symptoms or warnings before.
Complaint Summary: The passenger-side airbag sensor in my 2022 Porsche Taycan GTS has been malfunctioning continuously since I purchased the car as a Certified Pre-Owned vehicle from Park Place Porsche Dallas. The car displays repeated warnings to “Contact your dealer for assistance,” and the passenger-side airbag has been confirmed as non-functional. Details of the Defect: Porsche has acknowledged that this issue is part of an official recall, but there is no repair available and no timeline for when one will be provided. I have had the vehicle in service multiple times (over three months cumulative downtime), yet the defect persists with no remedy offered. Porsche has informed me the vehicle is still “drivable,” but the passenger seat is unsafe to use, and there is potential systemic risk to the driver and other passengers given the nature of the defect. Safety Concern: The fact that the passenger-side airbag does not function makes the vehicle unsafe for occupants. Returning this vehicle to me without a remedy places me, my passengers, and the public at risk. Manufacturer Response: Porsche has refused to provide a fix, a replacement vehicle, or a buyback. They continue to return the vehicle to me in this unsafe condition, stating only that the car is “drivable.” Requested Action: I am requesting that NHTSA investigate Porsche’s handling of this recall, specifically: Why a known safety-critical defect has not been repaired for over two years. Why Porsche continues to return vehicles with disabled airbags to customers without remedy. What steps Porsche will be required to take to protect owners and ensure compliance with federal safety requirements. Owner Impact: I cannot safely use the front passenger seat of my car, and I have no assurance that other airbags will function correctly. This situation has caused significant inconvenience, financial loss, and safety risk to me and my family.
My Porsche Taycan unexpectedly applies the brakes on its own while traveling at highway speeds and flashes a red warning message instructing me to take control of the steering wheel, even though both of my hands are already on the wheel. This is extremely dangerous because sudden braking at high speeds creates a major risk of rear-end collisions and loss of control. When It Occurs: This issue started recently and has happened multiple times under normal driving conditions (clear weather, open road, both hands on the wheel, no imminent obstacle). It appears to occur without warning and without any legitimate reason for emergency braking. Approximately 3 times in 1 month. Dealer Response: I reported the problem to my Porsche dealership. They claimed this behavior is “normal,” but also acknowledged that many other owners have experienced similar issues. Despite this, they offered no fix and did not classify it as a defect. I strongly disagree that this is normal—this is a critical safety hazard. I have another upcoming appointment for an additional check June 29, 2025. Safety Risk: Unexpected braking at highway speeds could lead to a rear-end crash, loss of control, or serious injury. This is not driver error. The vehicle is misinterpreting conditions or malfunctioning, and the warning to take control of the steering wheel despite both hands being on the wheel suggests a possible sensor or software failure.
While waiting for light to turn green atba highway off raml, the car dash displayed two errors in quick succession and would not move. The errors were "Engine control error Park vehicle in a safe place" and "Electrical system error Restarting not possible, Service required". There was also an error about PSM, but I wasn't able to get a picture of it. I turned the car off and back on, which did not resolve the error. I then turned the car off, got out of the car, locked it, and got back in and turned it back on and it drove normally. This has happened twice.
Session ID: [XXX] EA Case No: [XXX] Time of incident: [XXX] While DC fast charging my 2022 Porsche Taycan at an Electrify America station, I experienced a critical malfunction during cable disconnection. Upon unplugging, there was a visible spark, fire, and smoke on the car's charging port. The DC charge port showed heat damage, with melted pins that rendered it unusable. A Porsche dealer confirmed the damage likely resulted from the charging event, not a vehicle defect. A repair invoice of ~$5000 has been issued. This incident posed a serious fire and electric shock hazard. If someone had been closer to the port, injury or fire could have occurred. No warnings or errors were displayed by the vehicle before or during the event, which happened suddenly and without shutdown or alert. The dealership inspected the damage and noted signs of thermal/electrical malfunction. A copy of the dealer's report is attached with this form. The component has not yet been examined by Porsche North America, insurance, or third parties, but I am escalating the issue. The damaged charger remains nonfunctional as of June 11, and Electrify America has stated the charger's connector pins need replacement. Electrify America has also refused to reimburse any damage fees to me. A picture of the out of operation charger as of 6/7 is attached. The vehicle charge port is available for inspection if needed. I can't confirm whether the malfunction was caused by Electrify America’s charger, the Taycan’s port, or both, however evidence suggests the HV charging cable triggered the fault. This event presents a credible safety risk to people and vehicles. EA's chargers are widely used, and if this issue affects compatibility with vehicles like the Taycan, other users may be at risk of fire or shock. No injury occurred, but the potential was significant. I am reporting this to NHTSA to urge investigation into the broader safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2022 Porsche Taycan. The contact received notification of NHTSA Campaign Number: 25V221000 (Air Bags). The contact called a dealer about the recall and was advised that there was no part yet available for the recall repair. The contact called the manufacturer and was provided with similar information. The contact stated that there was a failure, but did not feel safe while a passenger was seated in the front seat. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown.
I am filing a complaint regarding a serious design flaw in the Porsche Taycan that allows road debris and rocks to damage its radiator fans and cooling system, posing safety risks. The radiator fans are critical for thermal management in this electric vehicle, cooling the high voltage battery, power electronics, and motors to ensure safe operation, optimal performance, and battery longevity. Damaged fans can lead to overheating, reduced power output, or system shutdowns, increasing the risk of accidents, especially during high-speed or demanding driving conditions. Numerous Taycan owners, including myself, have reported radiator and fan damage from small rocks or debris entering through the front grille or wheel well vents. This issue has caused loud fan noises, reduced cooling efficiency, or complete fan failure, with repair costs ranging from $2000-$7000. I recently had replace both radiator fans in the total repair cost was approximately $6800. Porsche attributes these failures to external road hazards, often denying warranty claims, and owners face costly repairs or filing claims with their car insurance company. The Taycan’s cooling system design is inadequate for a high performance EV marketed for diverse driving conditions, including gravel roads or roads that are going through the process of re-pavement. The exposed fans and radiators are prone to damage, compromising the vehicle’s safety and reliability. This widespread issue warrants a recall to address the design flaw, such as installing robust protective screens or redesigning the cooling system to prevent debris ingress. Without intervention, owners face ongoing safety risks and financial burdens. I urge the NHTSA to investigate and mandate a recall to ensure the Taycan’s critical cooling systems function safely under normal driving conditions.
On April 14, 2025, I suffered an electric shock injury while using the Porsche Mobile Charger Plus (Part No. 9J1.971.675.AC; Model PMCPU96A) that came with my 2022 Porsche Taycan, purchased as a Certified Pre-Owned (CPO) vehicle on April 5, 2025, from Braman Porsche in Florida. The injury required emergency medical care and hospitalization. I continue to experience symptoms and am undergoing physical therapy and cardiology follow-up. After the incident, I learned that multiple NHTSA safety recalls and technical bulletins (e.g., 23V-841, APB6, ARB5, ARB7) were already active at the time of sale, affecting both the vehicle and charger. These bulletins cite overheating and internal defects that may cause safety hazards during charging. Despite the vehicle being sold under the Porsche CPO program, no recall was disclosed to me at the time of purchase. The dealership later returned a different charger than the one originally supplied, but I retained the original unit that caused the shock. I am preserving it for potential forensic examination. I am filing this complaint to request that NHTSA investigate the Porsche Mobile Charger Plus and the dealership’s sale of vehicles with open safety recalls. This appears to be a serious and ongoing risk to consumer safety.
NHTSA campaign 24V732000 is a recall of 27,000 Porsche Taycans for high-voltage batteries may short circuit and increase risk of fire. For vehicles in Porsche campaign ARB6 for which online data is unavailable, owners are advised to have the recalled vehicles inspected and limit charging to 80%. In December 3, 2024, letter (attached) to UK Taycan owners of Taycans in ARB6, in addition to limiting charge to 80%, Porsche writes: “Additionally, until the inspection has been completed, we would advise not to charge the vehicle under cover and or to ensure the vehicle is not parked adjacent to or under buildings.” Why is Porsche’s warning to UK Taycan owners in ARB6 not to charge their Taycans under cover and ensure the vehicle not parked adjacent to buildings not included in the ARB6 notification letter to US Taycan owners?
Beginning around 45,000 miles, my 2022 Porsche Taycan began experiencing recurring failures in the surround view/backup camera system. One or more camera views will appear blank with a crossed-out camera icon. This affects the federally mandated rear backup camera as well as other viewing angles. The issue occurs intermittently but has become more frequent. The vehicle is available for inspection upon request. This defect puts my safety and others at risk by eliminating rear visibility when reversing, increasing the likelihood of hitting pedestrians (especially children), missing low obstacles, or colliding with vehicles in blind spots. Backup cameras are critical for preventing these incidents, particularly in driveways, parking lots, and tight urban spaces. The problem has been confirmed by Porsche Silver Spring in Maryland during a recall visit. They stated the repair is not covered and quoted approximately $20,000 to replace the system. The cameras are original equipment and have not been tampered with. The vehicle has not been inspected by police or insurance representatives, but the defect has been documented in photographs. There were no warning lamps prior to the first failure—only the blank camera screen and crossed-out icon when the failure occurs. Other Porsche Taycan owners have reported similar issues, suggesting this may be a broader design or component defect. I request NHTSA’s investigation to determine if this is a widespread safety defect requiring a recall or manufacturer-supported repair program.
While driving on the city streets, the vehicle would not accelerate properly. At a stop sign, when pressing the accelerator, the vehicle started to jerk forward slowly and would not accelerate properly. A turtle started to flash on the cluster display. Trying to get to a safe location, the vehicle kept jerking forward slowly while slowly increasing speed and flashing the turtle icon.
While driving on the freeway at 65 mph, the vehicle suddenly began to quickly decelerate. Pressing the accelerator pedal had no effect. The car behind me quickly swerved to avoid hitting me. I was able to maneuver the car onto the shoulder and very slowly exited the freeway. I noticed a warning light shaped like a turtle on the cluster display flashing. I stopped fully and turned off the vehicle. The car was then towed to the nearest Porsche dealer. One week later, the dealer was inspected the vehicle and was unable to reproduce the issue. No repair was performed and Car was returned.
The Porsche EV Charger started an electrical fire in the wall of my garage while charging on May 21st 2024. The charger melted as a result. On the way to take my car to the dealership the dash became very hot to the touch as well. Fast forward to today, my car is still at the dealership. They have contacted me and asked me to pick it up and return my loaner car. They cannot however provide me with a new charger for my car. Porsche has sent out new chargers as part of this recall but they don't have the software in place so the chargers are useless right now. Porsche will give $500 toward the purchase of a 3rd party charger but they told me that they will not accept any responsibility if the third party charger damages my vehicle in any way and they acknowledge that using the suggested 3rd party charger may void my vehicle warranty. They refuse to provide me with a loaner car until my car can safely be charged with a Porsche charger that wouldn't void my current warranty.
Porsche sent a "Important Safety Recall" notice to me dated January 22, 2023 about their defective power cable for the mobile charger for my Taycan. This notice promises that Porsche will replace the cable with an updated version "at a later date." It is now May 10, 2024 which certainly qualifies as a "later date" and there has been no further information much less delivery of an updated charger cable. Please have them make good on this promise!
On two separate occasions under similar conditions, the vehicle initiated emergency braking due to a false collision warning. Both cases occurred at the same location. I was in the center lane facing into the afternoon sun waiting to turn left into a parking lot at a full stop. I was attempting to cross three lanes of traffic. When an opening occurred, I proceeded forward and began turning the wheel left as the traffic passed. I was not aggressive and waited an appropriate amount of time to begin the turn, well clear of the oncoming vehicles, which were traveling past at about 50 mph. The vehicle indicated a collision warning and slammed on the brakes. My daughter complained that her neck hurt from the sudden stop. I was fine, but it was jarring. The vehicle behind was able to stop in time as well, since I wasn't yet going fast, but both times was honked at (which I think demonstrates the degree to which it was an unexpected level of the braking). In both cases, the car returned to normal operation after the incident.
What component or system failed or malfunctioned, and is it available for inspection upon request? Electrical malfunction errors came on, brakes, and engine control warning lights came on. The speedometer dashboard went dark. The car started shaking. The car started to slow down on its own. How was your safety or the safety of others put at risk? I was traveling at 76mph on a six lane highway. The brakes were not responsive for a period of time, I had no way to see the car speed, the windows went down on their own in the back seats. It was 33 degrees outside, no heat in the car, the wireless phone charger stopped working. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is being inspected by the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It is being inspected today. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the brake warning light came on, an electrical malfunction light, and an engine control light appeared
The 240V charger cable has a recall due to overheating and causing fires. I am now having to charge my car with a slower cable. In addition, I have also heard that the battery can have issues with water and leakage causing fires as well. I am concerned with fires by charging the car in my home, and the fact that this car was sold to me, and the charger cable has been known to have issues for years, only now getting a recall letter in Feb 2024.
The Porsche Taycan's brakes have always been soft. Recently, at slow speeds, I have had to pump the brakes to stop. The last time, I had to turn off the road to prevent an accident. The tow truck driver, who brought my car to Englewood NJ Porsche stated I had no brakes. Porsche of Englewood called me after their evaluation stating the car was fine and could not find a brake problem. I told him that the internet had multiple complaints that the Taycan brakes would not work at slow speeds and that it was found to be the brake booster that was malfunctioning. I am not the only person to experience this. Please look into this problem. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sudden loss of power while on freeway with several errors being thrown onto driver's screen. Unable to accelerate. Was forced to coast to shoulder of road and come to a complete stop. Turned off vehicle and turned on again and issue was resolved.
The heater and defrost are not working which is especially dangerous during cold weather and/or humid conditions. The vehicle is at the dealership service center where they stated there have been a number of similar issues. The dealer has indicated they will inspect and repair. There were no warning lamps/messages prior to failure. To be fair, I never tried the heater before a cold spell this last week.
The cabin heater failed, so the windows mist up in the winter. Known problem for years, but it's not an active preemptive recall.
I received a red error stating that there was an electrical system error and I couldn’t operate my vehicle on Oct 18 when the vehicle was parked at home. I had to tow the vehicle to the dealer and when they inspected it, they couldn’t find anything wrong with it. I brought the vehicle back home and then less than a month later on November 7 I got the same error when the vehicle was parked at home. I had to tow the vehicle again to the dealer. And at this time they told me that there is an issue with the high voltage battery. They have not given me a loaner, and I am without a vehicle. I do not know when the issue will be resolved.
I was backing my Porsche out of my garage with my foot on the brake. The car backed slowly as expected for a few seconds, then flashed a red display on the dashboard (see attachment) warning of an electric system error. It immediately self-accelerated in reverse at a high rate of speed across the street. The brakes did not work. Within 4-5 seconds it hit my neighbor's house and crashed into a room. I was trapped in the car and had to have the fire department get me out. The video police downloaded from the camera over my garage confirmed my account to them (as written above). I can provide the video if you would like to have it. A DMV examiner told me that about a year prior, around June 2022 an exactly similar accident was referred to him involving a Porsche Taycan accelerating out of control in reverse (see attachment).
In September 2023 this Porsche Taycan 4S accelerated suddenly while going very slowly in reverse after displaying a red warning message on the dashboard "Electrical System Error." The brakes did not work and the car crashed into a house. No one was injured, but the car was declared a total loss. I see a recent safety recall (April 19) on your website for issues with the lithium battery and I believe that this may have caused my accident. I did report this as a safety issue to you in 2023 and confirmed tracking number assigned by NHTSA for this issue is 11556555.
Electrical System Failure and Engine Failure. Car just stopped in the middle of the road at the traffic light and would not move forward. This has happened for the second time since the purchase of the car in December 2022. The car is now at the dealer being checked.
Electric passenger compartment heater (high-voltage heater) Does not work. This prevents the cabin from receiving heat. This is extremely unsafe in cold environments because it prevents the windshield visibility as frost forms.
On 3/26/23 my 2022 Porsche Taycan Turbo self-ignited in our garage and created a lithium fire literally incinerating itself and completely destroying 3 other cars, the garage and approximately 35% of our home. The resulting fire filled the home with smoke, soot and required us to leave the house immediately and we have yet to return. The car was not being charged at the time of the fire; the charging unit was stored in the truck anticipating the dealership's promise to pick up the car for repair (again) the very next day. It was a four alarm fire supervised by the Bloomfield Township Fire Department and Oakland County Sheriff's Department. My wife and daughter personally witnessed the origin of the fire. The flames came from the bottom of the driver's side wrapping over the top of the Porsche and igniting the garage and the other cars. All cars were a complete loss. The Porsche Taycan was originally purchased new on 9/30/22 and was in and out of the dealership starting 2/9/23. The Service History is attached herein.
Tires on Taycan seems to wearing very odd. The inner side is getting signficantly faster wear than remaining tire resulting in tire burst within 8K miles. Replaced both rear tires 3 times in last 15 months.
After 9 days the car showing 12V battery low, it completely was completely dead on March 01, 2023 despite my all efforts to drive around (more than 400 miles) and charging. Reported the issue to Porsche helpline and they arranged the vehicle pickup from my home same day and the car was serviced at Paul Miller Porsche dealership in Parsippany, NJ. They charged the 12V battery, updated the software and returned after 3 days. The big battery had around 35% charge when it happened. Luckily it happened at home but I’m nervous about taking it out and get stranded somewhere.
The heating system in my 2022 Porsche Taycan stopped working. In addition to it not being able to heat the cabin, I can't defog/defrost the windshield making the car unsafe to drive. I'm told by the Porsche dealer that this is a known issue, and the fix involves ordering a part from Germany with unknown ETA.
I was driving at high speed on the freeway when, suddenly and without warning, the vehicle lost all power. A message reading “Electrical System Error Park Vehicle in a Safe Place”. I was able to glide across five lanes in rush hour traffic to the breakdown lane.
No heat in the car and as a result, windows are fogged making it a cold and potentially dangerous drive
High voltage heater unit stopped working. Unable to defog front windshield leading to dangerous loss of visibility, in addition to unable to heat cabin. I see LOTS of similar reports online. At dealer, awaiting part which will take weeks.
I just contacted Porsche Customer Service and they told me that the replacement cables for the charger were available and my Porsche dealer could order me one. I went to Porsche Fresno and spoke to the service manager who said he had no information saying that these cables were available and if they were I would have gotten a letter from Porsche saying so. He also said that when they become available he will get an allocation of them. Please make Porsche Customer Service stop putting out misinformation! The original recall letter for this was dated January 22, 2023. Today is May 26, 2024. Porsche has had 490 days, or 70 weeks, to provide safe cables for these mobile chargers. This is not acceptable performance on the part of Porsche!
Vehicle heat all of sudden not working. Thus, unable to operate vehicle due to condensation on windows limiting visibility, in addition to cold cabin air. Car dropped off at Porsche dealer, and they confirmed no part availability to fix this widespread issue with Taycans.
Heater is not working. Causing dangerous conditions with windows fogging up.
Heater randomly stopped working, defrost won't function and that will cause a safety concern
I have 71 documented cases of Porsche Taycan heating systems failing at https://github.com/evstatus/PorscheTaycan/issues/1 The issue affects all Taycan models going as far back as 2020. This is a safety issue that requires that the car be flatbed towed when the heating system fails, as it affects the ability to effectively defrost and defog the windows in cold environments.
No windshield defrosting and defogging in my 2022 Taycan 4S (purchased new a year ago). Impaired visibility. No heat in passenger compartment. Dealer found electric heater failed and needed replacement. The high-voltage electric in-line heater heats the coolant used for windshield defrosting and defogging, as well as passenger compartment heat. See attachment for system description. The Taycan electric heater is a critical vehicle component to ensure visibility and avoid crashes. In the last 2 years, over 70 Taycan owners (US, Canada, Europe) have reported Taycan electric heater failures in online forums. Three owners have had a second Taycan heater failure a year after the first heater was replaced. Taycan model years 2020, 2021 and 2022. See attachment for owner online posts with URLs.
The contact owns a 2022 Porsche Taycan. The contact stated that when he purchased the vehicle, the vehicle would be fully charged in ten hours. The contact stated that after an unknown software upgrade was performed, the vehicle failed to fully charge. The vehicle was taken to the dealer, but no assistance was provided. The dealer referred the contact to the manufacturer for assistance. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 10,000.
The display is one LED unified panel and it goes dark and loses its ability to function while the car is in motion. It will prompt you to reboot while the car is in motion. In order to reboot the system driver must lean forward toward the passenger seat left portion of the screen and take 1 hand off the wheel to reboot and takes ones eyes away from the view plane of the road for more than 5 seconds
The vehicle has stalled out repeatedly while driving. When starting from an intersection it will lose all power and a turtle icon shows up on the screen and the car will not move more than 5 MPH. After rolling to a stop, and restarting the car drives okay. Then a few days or a week, month later, it happens again. Also, the PCM repeatedly weekly, fails to boot up and I have no backup camera or controls of the car. The dealer erases codes and gives the car back, they don't know what's wrong.
Data synced from NHTSA on May 4, 2026