2017 Ram 1500 Complaint Log

The contact owns a 2017 Ram 1500. The contact stated while driving 35-40 MPH and hauling a trailer, the track bar fractured, causing the contact to lose control of the vehicle, and the vehicle veered into the passing lane, causing the trailer to swerve from side to side. The contact stated that upon shifting to neutral(N), the vehicle decelerated and stopped. The contact was able to drive to the residence at 15 MPH. The vehicle was taken to the Chrysler dealer however, no assistance was provided. The vehicle was then taken to a Chevrolet dealer, where an alignment was performed. The contact was later replaced with the track bar. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that assistance could not be provided because the vehicle was out of warranty. The failure mileage was approximately 157,000.

My Power steering started going in and out a few months ago. Somehow survived the trip from South Carolina to Alaska. Power steering completely went out on Tuesday, [XXX]. I’ve ran diagnostics and it has to be the EPS rack. The rack is getting power but is not responding. I’ve been hearing this is happening to a lot of 4th gen rams. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Air suspension stopped working. Rear driver side drops with out noticed at anytime while parked or driving. My safety concern is that it will drop low enough while driving on the highway and cause for my truck to roll over. I have read about others having the same issues with the air suspension in the front, back or both. I was going to take it to the dealership but reading online from different souses and other that have the same problems the dealer had not fully fix the problem. Am not in the position to leave my vehicle in the services department of the dealership for then not to fix the problem.

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The EGR valve and EGR cooler went out and it caused the MAP sensor to melt and also caused the intake manifold to melt and if I didn’t shut the truck off it was going to catch on fire. And this truck has had this problem in the past due to a recall and it was repaired and it happened again on may 4th 2025

Was running errands in town, truck was on and off a few times over 2 hours. Started up leaving restaurant, I had no power steering. Completely gone, the (service power steering) light and warning popped up on my dash. The power steering has been intermediate loss for the past 5 days now. Works when it wants. Took a local shop to get the code read, lost communication to the EPS. Some times when I start the truck, I can drive 1-15 miles, and the power steering goes out suddenly.

The diesel EGR Cooling System prematurely failed on a vehicle with low mileage and repaired at owner's expense. This defect allows pre-heated, vaporized coolant into the EGR system while the engine is running. In certain circumstances, this mixture interacts with other hydrocarbons and air in the system, potentially resulting in combustion within the intake manifold, which may lead to a vehicle fire. A vehicle fire may increase the risk of injury to occupants and persons outside of the vehicle, as well as property damage. Other than noting black residue in the coolant reservoir, there is no warning or notification to the owner that this dangerous condition had occurred, and that their safety may be at risk if not monitored. Previous model years had this same defect and are covered by Safety Recall VB1 / NHTSA 19V-757 Diesel EGR Cooler.

The contact owns a 2017 Ram 1500. The contact stated while driving 20 MPH, the contact became aware that the electronic power steering failed to function as intended. The contact was able to pull to the side of the road. The service power steering warning light was illuminated. The vehicle was restarted. The vehicle was taken to a dealer, who diagnosed a failure with the electronic power steering control module. The contact was informed that the entire steering system needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to TSB: VB9; but the vehicle was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2017 RAM 1500. The contact stated that while her husband was driving at 55 MPH, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the steering wheel. The service power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering column. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 67,000.

The ABS Control Module Malfunction! I have researching about These Units, only to find That This Has Been An Ongoing Problem with ALL Mopar Vehicles For YEARS. Why Has there Not Been a Recall. I have seen The same model that are before and after the 2017 1500 Laramie Crew Cab With the Trailer Package, RAMBOX, along with even more Options. it Does not STOP like It Did Before! I have in the Mutable issues Than NEITER of the Dayton Andrew Dealers could Ever Repair, and at the time the Truck was STILL under Warranty.

At 76,000 miles the electric steering rack and pinion went out! Causing the steering to be stiff and potentially setting up for accidents since steering just got stiff. After spending $4,000.00 the problem has been replaced.

The contact owns a 2017 Ram 1500. The contact stated that when the vehicle started, the contact became aware of an abnormal ticking sound. No warning light was illuminated. The contact inspected the vehicle and became aware of several fractured bolts on the exhaust manifold. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for a diagnostic test within several days. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000.

The contact owns a 2017 Ram 1500. The contact stated that while the vehicle was parked and unoccupied at the residence, the vehicle locked and started independently. The contact stated that a dealer was not contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,000.

Began driving to work, after about 5 minutes the service abs light traction control light and brake light came on with cruise control feature disabled.. all the warning lights would come on and off as I drove. The following day. Took it to the dealership and was told ram is having problems with the ABS module and are all on back order for months.

My fuel level sensor has failed twice now. Once at 60k miles and again at 106k miles. It’s expensive to fix is a dangerous problem. This needs to be recalled

My fuel tank support strap failed. Just rust I presume I have the larger fuel tank as well. Filled it then shortly after heard a scraping sound.

I had the EGR recall completed but now the intake manifold is failing and I was told it could be damage from the cracked egr cooler. Dealership says none of it is under warranty.

I was going down the road and I couldn't steer my truck the power steering went out cause me to almost wreck power steering is electrical

The contact owns a 2017 Ram 1500. The contact stated that while driving at slow speeds in a parking area, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering gear. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19E077000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 130,000.

While driving slowly, the EPS will turn violently on its own. Service steering warning light comes on.

Tone wheel failed at 68,300 miles, my vehicle shut off mid driving at 50mph and lost all power to accelerate and power steering and lastly ability to start. Luckily it was later in the day and traffic was light and I was able to coast onto a shoulder. safety recall 66a was only a flash fix which was all that was available on my truck while the known issue of 73a on my truck engine (tone wheel) is what failed and put mine and my sons lives at risk unnecessarily. FCA should be responsible to fix this known issue at their cost as it is an extremely dangerous situation that occurred. I am currently fighting with dealer and FCA to cover this so I only have the scan code and dealer fix for documentation at this point.

The contact owns a 2017 RAM 1500. The contact stated that while driving on several occasions at undisclosed speeds, the ABS, Traction Control, and parking brake warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS module was defective and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer, where it was diagnosed that there was an ABS module internal failure and the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,877.

The contact owns a 2017 Ram 1500. The contact stated that the ABS, traction control, and brake warning lights were displayed on the instrument panel. The contact added brake fluid to the brake fluid reservoir; however, the warning lights returned soon afterwards. The vehicle was then taken to the dealer where the braking system was serviced; however, the warning light returned after the repair. The vehicle was taken back to the dealer where a diagnostic test showed that the brake module was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 47,000.

While driving down highway, the ABS light and traction lights came on and cruise control was disabled and brakes was catching as if applying the brakes. After stopping, tried to place the truck in 4WD to no avail. Reset the light by disconnecting the battery, but the warning light for traction came back on and then went off several times when there was no obvious reason.

The contact owns a 2017 Ram 1500. The contact stated while driving 40 MPH, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The service power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic power steering control module. The contact was informed that entire steering system needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 145,000.

I am filing a formal safety complaint regarding my 2017 Ram 1500. The Anti-Lock Braking System (ABS) module has been non-functional for approximately one year. I have been informed the replacement part has been on national backorder for nearly two years, with no clear timeline for repair. The ABS system is a critical safety component designed to prevent wheel lock-up, maintain steering control during emergency braking, and reduce stopping distances in wet or icy conditions. Without a functioning ABS module, the vehicle is at increased risk of skidding, loss of steering control, and extended stopping distances. In a full-size pickup truck, this creates a substantial risk of serious injury or death to occupants and others on the road. Additionally, related systems such as traction control and electronic stability control may be compromised. Online owner forums indicate this is an ongoing issue affecting many Stellantis-built vehicles, including Ram 1500 models. While recalls have been issued for other model years for braking-related defects, no recall has been issued for the 2017 model year despite similar failures. It is unacceptable for a manufacturer to leave owners operating vehicles with a known safety defect while critical braking components remain unavailable for extended periods. If a safety system cannot be repaired within a reasonable timeframe, regulatory intervention is warranted. I respectfully request that NHTSA investigate this matter and determine whether a recall is necessary. Should an accident, injury, or fatality occur due to this unresolved ABS defect, the manufacturer should be held accountable.

Update to previously reported incident: Electric Power Steering unit would intermittently stop working - twice while driving and dash warning message to "Service Power Steering" appeared. Took Truck to Ram Dealership who duplicated problem. Dealership had to replace entire Electric Power Steering Rack. THIS IS AN EXTREME SAFETY PROBLEM. I ALMOST RAN THE TRUCK OFF THE ROAD WHEN POWER STEERING WENT OUT WHILE ROUNDING A CURVE. BOTH 2015 AND 2016 RAM 1500 YEARS HAVE BEEN RECALLED FOR SAME PROBLEM - WHY NOT 2017???? I HAD TO PAY OVER $4,000.00 TO DEALERSHIP TO REPLACE THE ELECTRIC POWER STEERING RACK. WHY HAS 2017 MODELS NOT BEEN RECALLED YET?????

Power Steering intermittently stops working upon starting the vehicle, trying to park the vehicle and twice during driving on the road. This condition makes it almost impossible to turn the steering wheel. If on a curved road it could cause the vehicle to leave the road. Problem was replicated by Dodge / Ram dealership with a dash warning to "Service the Power Steering Unit" but code and message disappeared after restarting the vehicle by the technician.

Was driving my truck and everything was working fine then the power streering just shut off making it very difficult to control the vehicle then proceeded to go off and intermittently at different times after that now it has been completely gone and not came back. The rack and pinion would have to be replaced.

The contact owns a 2017 Ram 1500. The contact stated while driving at approximately 65 MPH, the vehicle lost power steering assist functionality, and the steering wheel was difficult to turn. The contact stated there was no warning light illuminated. The contact almost lost control of the vehicle but was able to regain control of the vehicle and stop the vehicle. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V167000 (Steering); however, the local dealer was contacted, and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 156,000.

Service electronic braking system/ service antilock brake system, (ABS). My local dealership stated this is a nationwide known issue for the past three years with manufacture and supplier issue and that there is no no remedy or fix for this at this time.

Something going on with my electrical in my steering 1 minute I'll have great steering the next minute extremely hard to turn everything is functioning properly boo when you turn it doesn't feedback like it's supposed to you actually have to turn it back so when you turn a curve or corn actually have to pull back or turn the wheel back to get it to go back straight doesn't just kind of follow back like it's supposed to there's definitely an issue looking online there's been numerous people that have had the same issue with the same year off truck it's definitely a safe concern of mine especially when my family rides in it and other people on the road I do believe it should be recalled because there's definitely an issue going on

Driving on highway power steering suddenly stopped could not turn around curve. Loss control ran another oncoming car off road. Stopped vehicle on side of ditch. Steering wheel would not turn easily. Shut truck off. Restarted and steering wheel resumed normal operation.

I have not had any accidents but the vehicle is indicating a fault in the ABS and ESC system

Electronic power steering is working intermittently or not working, making it extremely difficult to steer. It’s doing the same thing as previous years that was recalled.

Check ABS System, Check Electric Brake System, Check Trailer Tow, icy/skid light, and emergency BRAKE dash lights are all on. Trailer brakes module will not engage electric trailer brakes when towing heavy equipment, cruise control will not function, and anti-skid brakes (Plusing brakes, instead of brakes lock-up) do not function. The latter lock-up of brakes is a huge safety issue. Dealer says Hydraulic Control unit and electric brake unit need to be replaced. The electric brake unit is not available. The Ram series 2500 and heavier have a recall on these failing parts. The Ram 1500 was not included in the recall, but has the same components that regulate the braking system. The recall needs to include all failing components regardless of the vehicle in which they are installed.

The ABS , traction control, and brake light came on in the dash. Had the vehicle checked and the code came up C2200-49, which indicates the ABS module. Found out that the 2019 models and newer have a recall on the same part. Went to and spoke to 2 different dealerships to try and get fixed or even to buy the part, but was told that this module has been an issue and back ordered for over 3 years. One of the dealerships told me that they aren't even entertaining the option of making an appointment. This is very frustrating and confusing, since my stopping ability could be compromised, especially since I tow a boat quite frequently.

Electronic power steering just shut off randomly a year after my extended warranty was up costing 3-4000 $ in repair bills this is absurd that this has not been recalled yet

WAS DRIVING MY TRUCK AND THE AIR SUSPENSION STOPPED WORKING. MY TRUCK IS ROUGHLY 2-3 INCHES FROM THE GROUND. BOTH OF MY FRONT TIRES ARE POINTING INWARD WHEN YOU LOOK AT IT FROM THE FRONT FROM THE WEIGHT OF THE MOTOR ON THE DEFLATED SUSPENSION. HITS SMALL BUMPS LIKE EXPLOSIONS. VERY UNSAFE TO DRIVE. IF I KEEP DRIVING IT THE WAY IT IS THE FRONT BALL JOINT OR WHEEL BEARINGS ARE GOING TO COME OFF. THE MANUFACTURER KNOWS THERE IS A PROBLEM WITH THIS AND HAS NOT MADE ANY REASONABLE FIXES FOR IT. TOOK IT TO MY DEALER AND SO FAR I AM IN $2000.00 WITHOUT BEING FIXED. THIS NEEDS TO BE RECALLED BEFORE SOMEONE GETS KILLED. IF YOU READ SOME OF THESE MESSAGE BOARDS ONLINE THERE ARE HUNDREDS IF NOT THOUSANDS OF THESE VEHICLES DOING THIS. I CAN NOT DRIVE ABOVE 45MPH WITHOUT THE FRONT END BOUNCING UP AND DOWN VIOLENTLY.

While driving this truck at approximately 45 mph to 50mph the steering locked up and could not turn wheel either way with both hands . It then broke loose causing to truck to take a herd right turn . It does same thing if you are pulling to left when it frees up causing a quick left hand turn . This is very dangerous as total loss of steering occurred . Luckily there was room to stop . The steering then started working again then after consort distance it happened again . At this point I had a roll back haul it home . This could cause serious injury to me and or my family or someone coming in other lane . This is a totally bad design a vehicle should never be unable to be steered .

I will lose steering ability at random times and it will jerk the truck while driving or turning. I have checked to see if there are any open recalls currently and there are none

The brakes on my 2017 4WD Lonestar Ram 1500 have been malfunctioning intermittently over the past few months. When depressing the brake petal, three things happen at once; the brake petal pulsates up and down, the ABS and "Service Electronic Braking System" lights illuminate on the dash, and I can hear a loud, gurgling sound. While researching the issue online, I noticed that a recall for the Hydraulic Control Unit (HCU) responsible for failure of the braking system has been initiated for the 2017 Ram 2500 and 3500 models, but I believe that an inspection will reveal that the HCU in my 1500 is also faulty. This issue greatly impacts the vehicles ability to slow down or come to a sudden stop, as the brakes often lock when they are applied, and has almost resulted in several collisions.

My ABS system is not working Anti-traction control and cruise control. Dealer says parts not available for last 2 years. No reasons for manufacturer delays. dealer says part cannot be ordered.

My power steering randomly cuts out, I get a service power steering message and then eventually the power steering comes back. I took it to a local dealer it did not fail during the time they had it. There were no codes. I bought an obd reader and when the power steering failed, no codes. There are no indicators or obvious scenarios that can replicate the symptoms. It’s totally random. It does seem to happen more in cooler weather.

The power steering stopped working while driving. Almost drove off the road because it is so hard to steer.

Engine light came on with code. Was for 3 way coolant heater valve. Purchased part and replaced a few weeks ago. Engine light is back on . I see online chrysler had a recall for the same issue on the 2017 Dodge ram. I called NTSB to check on recall they said could be internal recall at chrysler. I tried to call Chrysler and I am put on hold. I would like Chrysler to authorize this to be fixed further at a local Chrysler/Dodge dealer in my area. Attached is the prior recall for the same issue that I am having now. There obviously is an issue that company is aware of and had a recall. Now it is happening to newer models an there should be a recall to be fixed free of charge. NTSB shows NO safety recall for this. There are MANY reports in forums on the internet of this exact problem. It is code P2681. "A 2017 Dodge Ram 1500 may have been subject to a recall regarding the "3-way coolant heater control valve" due to a potential issue with the valve's internal circuit board, which could cause it to stick in a position that prevents proper coolant flow to the heater core, impacting windshield defrosting capabilities; this recall is identified as NHTSA Campaign Number 13V-177."

It is having the same issues like the recall for the 2500 and up for the abs hydraulic control unit. Warning lights are on and does not have cruise control, traction control, nor 4 wheel drive

The contact owns a 2017 Ram 1500. The contact stated while driving 45 MPH, the vehicle shuddered and stalled in the middle of the road. The contact stated that several unknown warning lights were illuminated. The contact attempted to pull over to the side of the road, but the gear shifter failed to shift to neutral. The tow truck operator disassembled the dashboard to shift the vehicle into neutral. The contact then towed the vehicle to the residence. The vehicle was then taken to a dealer where it was diagnosed with tone crankshaft failure. Additionally, there were 2 sensors that were damaged due to pressure sensor and battery failure. The vehicle was waiting to be repaired and the parts were ordered. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

Front Drive-Shaft Broke in half. It was rusted on the outside.

ABS module part no. 68295368AC has failed. Cannot replace due to Chrysler has engineers taking product off line. This has been a known defect for years and has not been recalled. My wife now drives a malfunctioning vehicle. Cost of repairs will be over $1000.00 There is no info of when this part will be available. Have contacted Chrysler customer care and they have confirmed this defect and no answers. Complaint ref.#[XXX] Customer phone 8003349200. Please look into this matter that Chrysler has been ignoring. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)