NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Ram 1500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
In November 2025, while traveling at highway speeds, the High-Pressure Fuel Pump (HPFP)—the very component installed to satisfy the Z46 recall—suffered a catastrophic failure. This resulted in an immediate loss of fuel pressure, smoke, and a total engine stall. The failure caused a loss of power steering and braking assistance, creating a severe safety hazard on an active interstate.The vehicle has been at the RAM dealership for over one month waiting on parts for repair.
ABS,BRAKE Warning lights on. Brakes locked up during emergency stop which resulted in loss of steering control. Cleared ABS code and it immediately reappears. Appears ABS Module is defective. When I called dealership to order ABS module was told not available due to engineering hold. I know other year Ram models have active recall on same issue and component.
Was traveling at least 45mph. Car pulled out in front of me. Had impact on passenger front side of my truck.
My truck doesn’t display a light and the steering doesn’t work. I can’t move the wheel. I have not had inspection done yet as I need to find a way to tow it.
I was driving the vehicle and suddenly the power steering became difficult to steer. It has happened to me on several occasions often in situations where an accident could have been caused with my family in tow.
The contact owns a 2017 Ram 1500. The contact stated that while driving at 65 MPH, the contact became aware that the transmission was shuddering. No warning lights were illuminated. The contact stated that while attempting to drive the vehicle to the shoulder of the road, the contact noticed a large piece of detached metal flying, which was part of the drive shaft. The contact stated that the transmission was severely shuddering. The contact proceeded to drive the vehicle to the shoulder of the road and saw another large piece of metal flying, which was another part of the drive shaft that had detached from the vehicle. The contact stated that the rear wheels locked up, and the shuddering was persistent. The vehicle was driven to the shoulder of the road. The contact and the passenger, who was seated in the front passenger's seat, exited the vehicle. The passenger noticed smoke coming from the vehicle ,but there was no fire. AAA was contacted, and the vehicle was towed to an independent mechanic where a diagnostic test was performed. The contact was informed that the rear differential, rear axle, transfer case, and other unknown parts needed to be replaced. The contact referenced NHTSA Campaign Number: 17V198000 (Power Train); however, the VIN was not included in the recall. The dealer was made aware of the failure. The contact was advised to contact the manufacturer to report the failure. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that an inspector would be inspecting the vehicle, however the contact stated that the inspection was not performed. The failure mileage was approximately 53,300.
Power steering completely lost power and couldn’t control the truck, almost got into a collision
The electronic power steering system failed Without warning. The truck became very difficult to steer and put my family in danger. I took the truck to a garage and the mechanic confirmed that it was the electronic power steering. There were absolutely no warnings at all before it failed.
Loss of power steering in cold temperatures with electronic power steering.
While driving on the highway at 70 MPH on cruise control the ABS and Traction Control lights came on and the cruise control stopped working. There was a warning message to have the ABS system serviced. This happened again two days later. The lights did not come on after restarting the truck. I took it into the dealer and the codes were C0020-1C and C0020-16. The shop said the ABS pump and ABS control module need to be replaced. The control module has been out of stock for 3 years according to the parts department. Reconditioning is an option but the chip to fix the module is no longer available. This one dealer has close to 20 trucks waiting for this part. The 2017 and 2018 Ram 2500, 3500, 4500, and 5500 were recalled for the ABS, but not the 1500. From my research it seems like the same parts were involved in that recall. I have been in contact with Ram Customer Service and they are attempting to find a part, which I appreciate, but they admit that many are looking for the part and some have been waiting years. They tell me there was an issue with the original manufacturer and they had to redesign and remanufacture the part. It seems to me that this was a defective part and similar parts to this were involved in a recall of other models by the same manufacturer. I am willing to pay for the repair just to have a reliable and safe vehicle, but I would think a defective brake part should be involved in a recall. The other problem is the lack of available parts for multiple years.
The ABS / check trailer brakes warning lights started coming on and staying on. Took it to the dealer to get it taken care of and they were no help. They said the ABS module was failing but the replacement part for that has been on back order forever. They said it was okay to drive that I just wouldn't have the antilock brake system. Clearly a safety issue that it appears Ram has no interest in fixing.
ABS module failure, dealer has tried to reprogram computer but didn’t work. They also tried to send out to rebuild the ABS module and it couldn’t be rebuilt. Dodge has no part to replace as of yet because this part was made vin specific. Brake traction control, trailer brakes and cruise control do not work. I have had this issue over a year now.
My 2017 Ram 1500 is experiencing a critical failure of the ABS control module, resulting in persistent brake system warning lights, ABS warning, and electronic stability control (ESC) warning on the dashboard. This failure disables the anti-lock braking system, traction control, and cruise control, posing a significant safety risk, especially in adverse conditions where ABS is essential to prevent wheel lockup. The dashboard warning lights are constantly illuminated, creating distraction and driver fatigue. The dealership diagnosed the issue as a faulty ABS control module but informed me the part is on indefinite backorder with no estimated availability. They provided no interim solution, leaving me to drive an unsafe vehicle without ABS or cruise control, critical for long-distance highway travel. The absence of ABS increases the risk of skidding or loss of control during emergency braking, particularly on wet or slippery surfaces. The disabled ESC further compromises vehicle stability. This failure at 125,000 miles on a well-maintained vehicle is unacceptable and appears to be a widespread issue, as numerous 2015-2018 Ram 1500 owners report identical problems online and in forums. This defect warrants an immediate NHTSA investigation and recall, as it mirrors issues in 2017-2018 Ram HD models already under recall for similar ABS/HCU failures. I should not be forced to drive an unsafe vehicle indefinitely or pay out-of-pocket ($500-$2,000 per dealership estimate) for a manufacturer defect affecting thousands. Please expedite a recall to ensure Ram/Stellantis provides prompt replacements or reimbursements. My truck has been meticulously maintained with regular service and there is no reason this should be happening.
Air bag light is on and doesn't disappear. It says service air bags soon.
The bracket connecting the fuel tank strap to the frame has broken and left fuel tank unsupported. Extreme fire hazard is fuel tank becomes disconnected or leaking
Egr coolant system leaking
The contact owns a 2017 Ram 1500. The contact stated that while driving 80 MPH, the power steering assist failed to operate as needed without warning. Due to the failure, the contact used excessive force to steer the vehicle. Additionally, the contact stated that the failure occurred while starting the vehicle after the vehicle had not been driven for more than a day. The vehicle was initially taken to an independent mechanic, where the vehicle was diagnosed with a defective steering column shaft. The contact stated that the steering column shaft would be sprayed with lubricant, which would temporarily correct the failure; however, the failure returned after consistent driving. The vehicle was taken to a dealer, where the contact was provided an estimate for a diagnostic test. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.
Steering is stiff at center. When turning left or right, it starts to free up and at 1/4 turn its stiffens up again then frees then stiff. The steering repeats this returning to center. I have also experienced in the last 6000 miles the truck pulling hard to the left somedays and other days pulling hard right. there was also an episode when the steering wheel shook valiantly at 70mph on a newly paved road. this lasted about 3 seconds and went away. I have inspected the ball joints and tie rod ends and these components are good. I haven't taken it to the dealer yet. I have researched this issue and found that the dealers won't fix this issue if your VIN doesn't match the "known" batch of EPS units installed at the factory. I ran my VIN number through both the Manufactures recalls and this sites and there are no recalls with this issue listed. I haven't had an official inspection done yet. From what I understand, the dealer will need to look at the serial number on the EPS unit, then determine if its a "known bad batch of EPS units" then see if you vehicle qualifies. since my VIN yielded no recalls, the common practice is the dealer will not fix the issue on a recall. No lamps have came on. This started in the fall of 2025. I have since replaced the ball joints and struts, but the steering is still stiff, loose, then stiff and doesn't want to return to center as described earlier.
What component or system failed or malfunctioned: Electronic/ABS-Anti-Lock Braking System, and is it available for inspection upon request? YES. How was your safety or the safety of others put at risk? When the light comes on, brakes shake and when on a wet/slippery surface, pushing down on brake pedal, feels like there's no brakes and it's hitting metal. There's been a recall for other 2017-2018 RAM models for the defective Hydraulic Control Unit (HCU) that can cause failures in the anti-lock braking (ABS), electronic stability control (ESC), and traction control systems and this seems to be the same issue. It's a Dodge RAM 1500 5.7L Hemi and only has 17,200 miles on it, seems odd to have this issue and not be included in the recall. Has the problem been reproduced or confirmed by a dealer or independent service center? NO Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, warning lights show: 1. ABS with a circle around it, 2. a car with 2 wavy tire tracks behind it and a message stating: "Service Electronic Braking System" and "4 Wheel Drive Disabled" light has been going on and off for a couple years
The drive shaft and both sides of the front half shaft are bad creating damage to front tires. Mechanic said it seems to be a big problem arrising with Rams that shouldn't be going bad.
The contact owns a 2017 Ram 1500. The contact stated that while the vehicle was at the dealer for routine maintenance, the contact was informed that the drive pinion seal of the rear differential was leaking, and an unknown bolt was bent. The contact stated that while driving at various speeds, the oil pressure warning light illuminated, and the TPMS warning light illuminated. The contact was unsure what repairs needed to be performed. The dealer advised the contact to stop driving the vehicle. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The contact related the failure to that NHTSA Campaign Number: 17V198000 (Power Train); however, the VIN was not included. The failure mileage was approximately 159,000.
The contact owns a 2017 Ram 1500. The contact stated that while driving on the highway at 65 MPH, there was an abnormal rattling sound coming from inside the cabin of the vehicle. There was no warning light illuminated. The contact pulled over to inspect the vehicle and became aware that the fuel tank strap had detached from the corroded fuel tank strap bracket. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 80,332.
I am writing to formally express my concern and disappointment regarding the unavailability of Mopar part #68295368AC, the ABS Control Module for the 2017 Ram 1500 Big Horn. As a result, both the anti-lock braking system (ABS) and cruise control are inoperative. This creates a serious hazard: without a functioning ABS, the risk of skidding and collisions increases significantly. In some cases, owners have reported vehicles rendered undriveable due to locked brakes caused by this failure. On [XXX], I brought my vehicle to Arrigo Chrysler Dodge Jeep Ram of Fort Pierce, Florida for scheduled 70,000-mile service. During intake, I showed the service advisor the illuminated ABS warning lights on my dashboard (see attached photos). Using On-Board Diagnostic Scanner (OBD service dongle), the advisor confirmed an active error code for internal ABS module failure. The service team performed the routine oil change and provided me a Multi-Point Inspection report. However, the report reflected all “green” results and contained no notation regarding the ABS failure, despite the confirmed error. After leaving the dealership and reviewing the documentation, I immediately returned. At that time, the advisor reconnected the diagnostic tool, again confirmed ABS Module Internal Failure, and explained the part was unavailable nationwide with no timeline for restock. I specifically requested to purchase the ABS module replacement for a total amount of $811.58 so this part would be noted in my service record. The service advisor added a note on the invoice that the Customer is aware that the part is on back order with no ETA at this time. Reference the following documentation dated 08/14/25: 1. Invoice #[XXX] 2. Invoice #[XXX] Arrigo CDJR Fort Pierce Multi-Point Inspection Checklist - incorrectly reflecting all “green/OK” results despite a failed ABS module. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Anti lock brake module went out on my 2017 ram 1500. Dealerships do not have them in stock. From research it is a common problem for these years but only 2018 and up 1500's are recalled. Even if ai pay for the part the dealerships say they can't even get one. This is an enormous safety issue
DASH POPPED UP TIRE TRACATION NOT WORKING, TOOK TO DEALER AFTER I SCANNED. BRAKE MODULE IS BAD AND WAS TOLD COULD NOT DRIVE UNTIL REPLACED, DUE POSSIBLE LOSS OF CONTROL. ABS BRAKE MODULE PN#68295368AC NEEDS REPLACING. THE DEALER AT THE TIME SAID THE PART WAS BACK ORDERED WITH 5 WAITING FOR OVER 2-3 MONTHS. THAT WAS AUGUST 5TH. I HAVE CHECKED WITH DEALER EVERY WEEK SINCE, ON THE PART AND STILL NO PARTS AND THEY ARE UNSURE OF WHEN THEY WILL RECIEVE THEM. THIS IS MY MAIN SOURCE OF TRANSPROATION AND I CANNOT DRIVE DUE TO POSSIBLE BRAKE FAILURE. I HAVE CALLED OTHER DEALERS AND BEING TOLD THE SAME THING.
Odometer Fraud. The contact purchased a 2017 RAM 1500 from a private seller. The contact stated that the sales advertisement and the odometer indicated that the mileage was 89,400. In addition, the contact was informed that the vehicle had been in one previous accident. The contact purchased the Carfax report, which indicated that on December 26, 2024, the vehicle received a transfer case replacement, and the mileage was reported at 181,000. The contact stated for confirmation of the information, the contact purchased a second car fax report, which shared the same information. The contact stated that the seller declined contact.
The anti lock brakes warning light is illuminated and dealership has no repair parts to fix the defect resulting in an unsafe condition. this also results in an inability to operate the cruise control function of the automobile . The condition has existed for over one year with no ability to obtain the needed repair parts to remedy the situation. obviously RAM/DODGE has no interest in resolving this issue without the intervention of some regulatory authority.
The contact owns a 2017 Ram 1500. The contact stated while driving at various speeds, the vehicle lost power steering functionality. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall related to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.
There is a current recall for ram 1500s with faults in their Abs systems, which causes their ECS system to disable itself. My 2017 vehicle has been experiencing this issue since purchase in 2019. I have tried to get ram dealerships to diagnose this issue several times, but each time they say that they cannot recreate the fault. My goal in filling this report is to get my vehicle added to this recall.
The tone wheel magnet broke apart and is not a part of recall 66a.my truck is currently in the shop awaiting repairs.
Anti-lock Brake Module Internal Electronic Failure. Currently, impossible to replace part due to backorder. Mopar needs to include 2017 Ram 1500 in their ABS Recall for 2019+ models.
Driving and powersteering takes over or quits working and makes it dangerous turning. Electric powersteering switch/sensor failure making the truck uncontrollable while taking a turn
The air suspension in my 2017 Ram 1500 Rebel has gone out once again. I’ve had all of the air bags and compressor replaced once before and it has already gone out again, causing a very bumpy and unsafe ride. It is currently cold where I live, however, this problem started again during the summer time and is not due to the cold temperatures. Ram needs to fix this issue as I can’t continue paying for a defective suspension. While looking online, this is an extremely common problem and I’m wondering what more it will take before there is a recall? Please let me know what can be done to get this fixed for good. Thank you for your time and help.
ON FRIDAY JUNE 13, 2025 ABS AND TRACTION CONTROL LIGHTS ELLUMINATED AND WOULD STAY ON MOMENTARILY THEN TURN OFF. ON AUG082025 THE ABS AND TRACTION CONTROL LIGHTS ELLUMINATED AND STAYED LIT. ON AUG102025 DROVE TO AUTOZONE BUENA NJ AND HAD THEM SCAN MY VEHICLE USING THEIR FIXFINDER OBDII SCAN TOOL AND APPLICATION. CHECK ENGINE PASSED, ABS FAILED, EMMISSION READY, SERVICE INTERVAL PASS. THERE FIXFINDER APPLICATION INDICATED THAT FOR ABS THE SOLUTION WOULD BE TO REPLACE THE ABS CONTROL MODULE. NO OTHER PARTS LISTED. ATTACHED IS COPY OF REPORT.
ADDENDUM TO COMPLAINT #11679643, SUBMITTED ELECTRONICALLY TO NHTSA ON 8/10/2025 10:10:09 AAAM - ADDENDUM READS AS FOLLOWS: ON 08/16/2025 WENT TO VINELAND DODGE CHRYSLER JEEP RAM DEALERSHIP LOCATED AT 899 S. DELSEA DRIVE, VINELAND NJ 08360. PHONE (856) 794-9700 AND SPOKE WITH MARTHA THE MANAGER. MARTHA HAD ONE OF HER TECHS SCAN VEHICLE FOR FREE AFTER PRESENTING HER WITH MY COMPLAINT FORM. TEST CAME BACK CONFIRMING ABS BRAKE MODULE DEFECTIVE / FAILED TEST. BECAUSE MY VIN DOES NOT SHOW ON ANY RECALL LIST I WAS PROVIDED A QUOTE # [XXX] IN WHICH PART #68295368AC ABS BRAKE MODULE WILL COST $483.00 PLUS A $75.00 CORE CHARGE. LABOR TO REPLACE WAS WRITTEN IN RED INK AS $285.00 TO REMOVE AND REPLACE THE ABS MODULE PLUS REPROGRAM TO VEHICLE. IN RECEIVING THE QUOTE I AGREED TO PURCHASE AS I NEED MY VEHICLE TO DRIVE FAMILY AND FOR WORK. MANAGER GOES TO PARTS DEPARTMENT AND GIVES THE QUOTE TO PARTS COUNTER REP EXPLAINING TO PLACE ORDER AND PROVIDE INFO BACK TO HER SO THAT SHE CAN EXPEDITE. RECEIVED BILL AND PAID A TOTAL OF $612.82 FOR PARTS, CORE CHARGE, TAXES, AND CONVIENENCE FEE FOR USING MY CREDIT CARD. NOTE THIS CHARGE DOES NOT INCLUDE THE $285.00 LABOR FEE TO INSTALL AND PROGRAM MODULE ( WILL BE BILLED AT TIME OF SERVICE.) WHEN I GET THE PAID INVOICE BACK I AM TOLD THE PART IS BACKORDERED DUE TO A RECALL, AND THAT THE PART MAY NOT BE AVAILABLE FOR AT LEAST 45 DAYS. ONLY WAY TO GUARANTEE BEING A RECIPIENT OF THE PART WITH MANAGER PLACING EXPEDITE REQUEST WAS TO PREPAY AS I WAS TOLD. INCLUDED ARE COPIES OF OBD II REPORT FROM DEALER, QUOTE PROVIDED, AND RECEIPT OF PAYMENT. I WILL NEED TO KNOW HOW TO GET REIMBURSED FOR THIS RECALLED PART. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power steering will turn off randomly while driving. It makes it very hard to turn and is extremely dangerous to drive. It is a safety hazard for me, my family, and anybody on the road nearby. The problem has happened multiple times with no warning. The power steering will work fine for a period of time but randomly cut off. Vehicle was brought to a dealer but they are unable to replicate the issue while the steering is working. Upon further research, this seems to be an issue with many trucks of this make and model. The part to replace it (electronic power steering assembly) is on back order or out of stock due to so many of these trucks having this issue. Again this is extremely dangerous and deserves a recall at minimum.
Power steering module failure
Electronic power steering stopped working.
Electrical problems with the power steering. Shifting and RPM’s transmission
ABS Module has internal failure. ABS turned off, Traction and stability control turned off, Cruse control disabled.
Steering gets tight and loose. No warning or fault light. Gets hard to steer.
Was driving down the interstate going around a curve and the service power steering message was displayed and lost power steering. Almost went into other lane of traffic almost causing an accident at 70mph. Was able to get vehicle to side of road. Turned off and back on then power steering worked. On the way home the power steering failed again almost causing another wreck. Turned truck off and back on and worked again. This almost caused me to wreck 2 times in one day. The warning message displayed at the exact timing that power steering was lost so no advanced warning of any issues. Code states that there is a software problem with the EPS unit. 2015-2016 Rams had a recall for the exact same issue that I'm having with my 2017 currently. This is a tremendous safety issue and could cost people their lives if not corrected soon!!
I was on a 4 hour drive to Ohio and got to my hotel parking lot, started unpacking and my service power steering like came on. Took it into a shop just down the road and it was a struggle to turn it. they told me the rack and pinion went out. Glad I wasn't on the freeway when this happened.
We were involved in an accident and the air bags did not deploy. We were turning left and another vehicle went through a red light and hit my 2017 Dodge RAM 1500. The other vehicle was traveling at a high rate and and collided with the front of our truck. I'm very shocked that the airbags did not deploy.
The Service Power Steering light came on while I was driving my truck on I80 and left me with no power steering.While I was driving on the interstate there were several times where the vehicle didn't want to turn unless I really jerked on the steering wheel which in turn jerked the truck into the passing lane once the wheels turned and came close on 2 occasions of hitting the vehicle in the passing lane. I was able to get it home and to the garage and my steering rack needed to be replaced at a cost of $2319.16 + tax. I see that there was a recall for this exact problem for Ram trucks up to year 2016 but unfortunately mine is a 2017. I have been on many forums and there are so many others out there with a 2017 or newer Ram that has this exact same problem so this isn't a "my truck" problem this is a Ram problem that needs to be recalled before accidents are caused by this (which I'm sure some accidents have already happened due to the steering rack).
Rack and Pinion failed on me at 99k miles. I just got done with my workout and went to go start up the truck and the service power steering message came on with the power steering indicator light. That wheel would hardly move when I tried to move. I also decided to look under the truck and under the hood for any leaks and nothing and then soon realized after doing a quick google search that the 2013 and up models are electric power assist instead of hydraulic. The truck was towed next day to the dealer and they quoted $3600 to replace the rack and pinion.
Abs module not communicating and is common issue. It is so common thee is a back order on abs module and you can’t obtain one with dealer or online. So Dodge is ok with poee driving around with no abs and it also disables trailer brakes and cruise control but no resolve with manufacture.
I am reporting a recurring and well-documented issue involving broken exhaust manifold bolts on my 2017 Ram 1500 with the 5.7L HEMI engine. My truck has only 47,000 miles, and the driver-side manifold has already required repair once due to broken bolts. Now, I am again hearing ticking noises and suspect further bolt failures and the passenger side , indicating this issue is not isolated but chronic and systemic. Thousands of other owners across Ram forums and communities have experienced the same failure, especially in Ram 1500s from 2009 to 2018 equipped with the 5.7L HEMI. The failures are typically caused by thermal expansion and contraction, which leads to the exhaust bolts snapping, particularly the rear ones. This results in exhaust leaks, increased emissions, and potential long-term engine damage. Despite the known and widespread nature of this defect, there has been no recall or extended warranty coverage from the manufacturer. Owners are frequently forced to cover expensive repairs (over $1,000) for what is clearly a design or material defect that occurs well below typical component lifespans. I respectfully request that the NHTSA investigate this issue and consider initiating a recall or mandatory service campaign. A critical engine component failing at such low mileage, and more than once, should not be dismissed as normal wear and tear.
MANIFOLD EXHAUST BOLTS ARE BROKEN OFF AND THE EXHAUST FUMES GET INTO THE CAB.
My electronic power steering (eps) rack and pinion completely failed out of nowhere. I took it to the dealership and they told me the module basically fried itself and that I had to replace it. I've only owned the truck for 5 months now and can't really afford to pay 4,000+ dollars to repair this defective part.
Data synced from NHTSA on May 4, 2026