NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Ram 1500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The contact owns a 2023 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized, with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed that the wiring harness connection related to the steering wheel had failed and needed to be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,000.
The contact owns a 2023 Ram 1500. The contact stated that while coming to a stop at a stoplight, after shifting into drive, the vehicle unexpectedly shifted into park and the electronic parking brake engaged unexpectedly. There was no warning light illuminated. The contact continued driving after shifting the vehicle back into drive and releasing the electronic parking brake. The vehicle was taken to the dealer several times; however, it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,780.
I was driving down Highway 16 in Texas between Fredericksburg and Kerrville when I heard a very loud noise and the panoramic window on my vehicle exploded. There were not any objects that came in contact with the window to cause it to break. Fortunately, the sunroof was closed and the inside cover was in the closed position so that glass did not cover me or the interior of the vehicle. This was a two lane highway and had I not had the sunroof covering in the closed position it could have resulted in a serious accident.
Starting March 30 2026- My Dodge Ram 1500 with the digital dashboard statred registering the wrong speed- Which was always higher than the speed I was going, by a lot! It is still happening to today, we will see tomorrow.
no power for trailer park lights tried to attach a trailer and no power. same issue as current recall for a year newer vehicle. the recall should be expanded. I have power to fuse but none going back to the plug. I searched internet for fixes and found the recall
2023 Ram 1500 V6 eTorque, 40,000 miles. Two stalling incidents have occurred under different conditions. Incident 1: While towing approximately 4,000 lbs, the 12V battery began slowly draining while the vehicle was in motion. Battery voltage gradually dropped below 10 volts until the engine shut off completely while driving. No warning lights appeared prior to shutdown. Jump start restored normal operation. Stored fault codes retrieved afterward showed 16 simultaneous voltage fault codes across every major module including ECU, ABS, EPS, DDM, PDM, CSWM, IFC, PTS and SCCM — all logging system voltage below allowable range simultaneously, consistent with a complete charging system failure. PCM also logged a U0401 code indicating implausible data received, consistent with the PCM losing stable voltage. Incident 2: After approximately 45 minutes of low-speed driving (5-10 mph) in a Walmart parking lot, the vehicle stalled without warning on a busy road in [XXX] . My wife and two young children were in car seats in the vehicle at the time. The engine cut off completely in live moving traffic with no warning. I was forced to exit the vehicle and jump start it in the middle of traffic while my children remained strapped in their car seats, creating a serious and dangerous situation. Jump start restored normal operation. On the subsequent highway drive home, battery voltage was observed declining from 14V to 13.2V over the course of the drive, suggesting the charging system is unable to maintain adequate voltage output. This is a known recurring issue with the Ram eTorque mild hybrid system. NHTSA has an open preliminary investigation into eTorque stalling on 2022 Ram 1500 models. The MGU, BPCM and PCM are all covered under the 8-year/80,000-mile Federal Emissions Warranty verified via VIN. PCM software updates have never been performed on this vehicle. Vehicle is being brought to an authorized Ram dealership for diagnosis and warranty repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
The major, widely reported, 1.4-million-vehicle Ram recall regarding malfunctioning tailgates that may open while driving primarily affects 2019–2022 model year Ram 1500, 2500, and 3500 trucks, not the 2023 model year. The issue stems from misaligned striker plates that can cause the tailgate to unlatch.
The Auto Start-Stop system is not working properly. Three times it has failed to restart when sitting a traffic light. I believe this is safety issue because I could be rear ended if a vehicle is not aware of my vehicle not starting to move with traffic. The Auto Start-Stop can only be manually stopped by turning it off in the vehicle ever time to start to use it. This system needs fixed or there could be an accident on the road.
I own a 2023 Ram 1500 Limited 4x4 with approximately 53,000 miles. The truck has had no issues for the first 40,000 miles and then developed a noise and vibration coming from the front end that is present at all speeds. I took it to Jerry Ulm Chrysler Dodge Jeep Ram in Tampa, FL. They kept my truck for 14 days and replaced the axle, stub shaft, wheel hub and bearing assembly. The truck was returned to me with the exact same noise and vibration — the repair did not fix the problem. After getting my truck back, the service advisor communicated to me in writing that the technician said there is no permanent fix for this issue and that he sees it all the time on Ram trucks. This is a written admission from an authorized Ram dealership technician that this is a known, widespread defect with no solution. This vehicle is still within the 5-year/60,000-mile powertrain warranty. Stellantis/Ram has been notified via formal complaint. I am filing this report because if the dealership's own technician is saying this is common across Ram trucks and there is no permanent fix, this needs to be on record with NHTSA. Other Ram 1500 owners may be experiencing the same issue and not know it is a known defect. Dealer: Jerry Ulm Chrysler Dodge Jeep Ram, Tampa, FL Service contact: William Usewick
* Sudden shutdown while driving * Dash failure * “Vehicle not in park” message * RF hub failure * Recall references While driving at highway speeds and without warning the entire dashboard shut off and the vehicle lost power. The message “Vehicle Not in Park” appeared. My son was forced to coast off the highway to safety. Once the vehicle stopped, it shifted itself into park. The truck restarted briefly but failed again shortly after. Luckily this time he was able to drift into a nearby gas station. At that point the vehicle had no dashboard lights, no ignition response, and no electrical power to the drivetrain, though interior lights still worked. Vehicle would not start and needed to be towed to the dealership where is sat for 12 days before they replaced a water damaged RF hub. There was no cracks or leaks located but there was water damage. Weather conditions: Sunny and dry, temperatures in the mid-50s. This failure created a dangerous situation. While driving at highway speed. This incident placed my sons life and the lives of others on the road in danger. Since this frightening event, we have conducted extensive research and discovered that this appears to be a well-documented issue affecting Dodge Ram trucks, specifically involving moisture entering the cab and damaging the RF hub, which can cause electrical failures and loss of drive power. The dash shutting off and truck losing power while driving — is a major safety issue. Situations like this are known to fall under sudden loss of power / drive power investigations by the National Highway Traffic Safety Administration (NHTSA). I' am requesting a formal investigation into the moisture intrusion issue affecting Ram trucks, consideration for a recall or technical service bulletin addressing this defect and invoice reimbursement.
I own a Ram 1500 Big Horn that has repeatedly shut off while driving and entered limp mode, causing sudden loss of power and engine shaking. This has occurred both while driving and while stopped at intersections, creating a serious safety hazard in traffic. The vehicle has been taken to the dealership more than nine times for the same issue, but they initially claimed they could not diagnose the problem because no codes were present. The vehicle recently broke down again and the dealership retrieved diagnostic codes P2172, C121C00, B151A100, and U100300, indicating airflow and CAN bus communication issues. Ram ordered an alternator to fix the truck, but the first part received was defective and had to be reordered, further delaying repairs. Despite being a loyal customer since 2019, I have repeatedly received substandard service and temporary fixes from Ram, and the truck remains unsafe and unreliable. The problem is unresolved, and I am concerned this defect could cause the vehicle to stall in traffic and potentially lead to an accident.
THE AUTO START STOP HAS MALFUNCTIONED 3 TIMES IN THE LAST MONTH WHEN THIS HAPPENS THE WHOLE TRUCK GOES INTO STOP MODE THE 1ST 2 TIMES I WAS AT A STPOP SIGN SO IT JUST MADE THE PEOPLE BEHIND ME MAD THIS LAST TIME I WAS AT A STOP LIGHT WHERE THE SPEED LIMIT IS 55MPH THE LIGHT TURNED GREEEN AND THE TRUCK SHUP OFF TURNED ON THE EMERGENY BRAKE AND WOULD NOT MOVE. I PUSHED AS MANY BUTTONS AS I COULD THE PROBLEM WAS I SAW A SEMI COMING IN MY REAR VIEW MIRROR AND NOW THE LIGHT IS GREEN AND I'M NOT MOVING THIS IS A VERYSCARY THING
2023-2025 dodge rams and promasters 20,000miles to 70,000 miles my truck has 69,432 miles dash boards are getting so hot the radios are going into overheat mode the head units are hot to the touch the cigerette 12volt outlets are melting anything in them. My heater core erupted in my truck last week and the coolant vaporized into a thick smoke that smothered me in my cabin that i had to pull over and air our my vehicle i believe this is due to the dash boards getting really hot i took it to savage dodge on 61 in reading pa 19605 they diagnosed it as a heater core and heater core hoses. I called Stellantis manufacturing to ask them to review the manufacturing defect the customer service line wants nothing to do with this even after i stressed to them the dangers of inhaling vaporized coolant and the fire hazard their dash boards present. They keep denying the claim to fix this and I am trying to stop someone from dying before they decide to correct the problem. I am a 10 year master mechanic and 8 year master diagnostician in the auto industry this needs to be addressed my friends 25 dodge promaster with 21,xxx miles on it had the heater core erupt on his too but his is inder warranty. But they want no parts in achknowledging this massive issue.
Vehicle brake pedal is not fully depressing to normal state after use. This is causing the break lights to remain on until you pull the pedal itself back to resting state. If you do not do this the cruise control will not work. The ESC error light and Service Trailer Brake System error continue to come on.
Vehicle brake pedal is not fully depressing to normal state after use. This is causing the break lights to remain on until you pull the pedal itself back to resting state. If you do not do this the cruise control will not work. The ESC error light and Service Trailer Brake System error continue to come on.
Two occurrences where the vehicle stalls when accelerating from a stop, shifts into park, and applies the parking brake. I believe this is the same issue as the PE24018 investigation.
Etorque and battery failure. Etorque was failing and coldbrook Mitsubishi said it was fine. 2 months later brought to Lee dodge/ram and told etorque bearing gone. By now 80k manufacturer warranty over 80k and not warranted despite me telling them before this mileage. This etorque should be recalled and paid for. This truck has been nothing but problems. I won’t buy anything from stelantis in the future!
Vehicle brake pedal is not fully depressing to normal state after use. This is causing the break lights to remain on until you pull the pedal itself back to resting state. If you do not do this the cruise control will not work. The ESC error light and Service Trailer Brake System error continue to come on.
APPROXIMATELY THREE WEEKS AFTER PURCHASING THIS VEHICLE, THE ENGINE SEIZED UP AND NO LONGER RAN. I TOOK IT TO THE DEALERSHIP AND GOT A ENGINE AND SUPERCHARGER REPLACEMENT. FROM THAT POINT ON, THE STRUCTURE IS BEEN NOTHING. BUT PROBLEMS AND I AM AFRAID TO DRIVE THIS TRUCK FOR THE SOLE REASON OF IT ACCELERATING BY ITSELF. AND ME ONLY BEING ABLE TO STOP IT BY HOLDING THE BREAKDOWN. ALSO UPON THEN REPLACING THE ENGINE AND SUPERCHARGER. I DO NOT BELIEVE THAT THEY DID A THOROUGH INSPECTION OF THE ENTIRE VEHICLE. AND POWERTRAIN SYSTEM HAD THEY DONE THAT AT 43000 MILES WITH A BRAND NEW POWERTRAIN SYSTEM. MIND YOU CATALYTIC CONVERTERS WOULD NOT BE FULL OF SOOT. THIS IS DEFINITELY A DEFECT IN THE WORK THAT WAS DONE. I AM ASKING FOR A BUYBACK OR A REPLACEMENT TRUCK. Also, there are several. They are kind of saved in the truck, validating this issue.Amongst many others. This vehicle is no longer safe. I think that this vehicle is a liability.
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including a frozen screen while driving, loss of HVAC, camera not available, etc. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Vehicle brake pedal is not fully depressing to normal state after use. This is causing the break lights to remain on until you pull the pedal itself back to resting state. If you do not do this the cruise control will not work. The ESC error light and Service Trailer Brake System error continue to come on.
While driving, the vehicle experienced a sudden loss of electrical voltage. Multiple warning messages appeared, and several vehicle systems disabled while the vehicle was in motion. Power and safety features malfunctioned, and the parking brake engaged unexpectedly. The vehicle became unsafe to operate while driving. The failure required towing and a battery replacement to restore drivability. The battery failure occurred as part of an active charging system malfunction, not a no-start condition. This event created a serious safety risk to the driver and others on the roadway due to loss of vehicle control and disabled safety systems
The contact owns a 2023 Ram 1500. The contact stated that while driving approximately 6 MPH, the vehicle lost motive power, and the parking brake unexpectedly engaged. The contact manually disengaged the parking brake. The contact was able to restart the vehicle; however, a message to “Shift to Park” was displayed, and the low-battery and low-voltage warning lights were illuminated. The contact stated that the failure persisted after restarting the vehicle. The vehicle was taken to an independent mechanic, but was not diagnosed. The mechanic informed the contact that the battery had not failed but that the vehicle was experiencing voltage errors. The contact was informed that the battery did not need to be replaced, and no repairs were performed. The vehicle was then taken to a dealer, but was not diagnosed; however, the dealer retrieved DTC: P032F. The dealer informed the contact that the failure could not be duplicated, but advised the contact that the battery was failing. The exact cause of the battery failure could not be determined. The dealer replaced the battery. The vehicle was later taken to another dealer, but was not diagnosed or repaired. The contact was informed that the failure could not be duplicated and that the cause of the battery failure could not be identified. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,000.
While driving at roadway speeds, the vehicle experienced a sudden loss of the instrument cluster and infotainment display, immediately followed by an engine shutdown. Steering and braking assistance were reduced during the event, requiring immediate driver intervention to safely maneuver the vehicle. The failure occurred without warning. No prior warning messages or indicators were visible before the loss of power and instrumentation. After the vehicle coasted and was restarted, all systems appeared to return to normal operation. This condition has occurred more than once and presents a serious safety risk, especially at highway speeds, due to loss of engine power and driver information. The vehicle was taken to an authorized dealership and remained there for over three weeks for inspection. The manufacturer was consulted, but the condition could not be duplicated during testing. No repairs were performed, and the vehicle is being released back to the owner with instructions to drive it until the condition occurs again. The issue has not been resolved, and the vehicle remains susceptible to an unexpected shutdown while driving, which could result in a crash or loss of vehicle control.
Vehicle brake pedal is not fully depressing to normal state after use. This is causing the break lights to remain on until you pull the pedal itself back to resting state. If you do not do this the cruise control will not work. The ESC error light and Service Trailer Brake System error continue to come on.
On approximately September 2024, after a few months of purchasing my vehicle new, the manufacturer installed battery died. This required me to jump it every time I needed to start it over the course of a week. A local dealership replaced it under warranty, though I noticed when I was driving the parasitic drain on the battery would continue. This repair was done through the Berlin City CDJR dealership located in Gorham, New Hampshire. I suspect if I drove long enough, critical systems would not function correctly while driving due to the battery dying. Today, I noticed the same issue arising. The battery died again, presumably from the same parasitic drain, and voltage was sitting around 10 amps. I would approximate that, over the past six months, the hybrid system has not been functioning as normal when I first purchased the vehicle. The trucks display notes why/when auto/start stop doesnt work. Over the past few months it displays that the battery is charging so auto/stop start is disabled, no matter how far/long I drive. It’s concerning to think what may happen if the hybrid system connected to the truck dies. The first time the regular battery died the display noted low voltage. For this most recent incident, it did not.
My 2025 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: [Insert brief personal symptoms: e.g., black screen while driving, loss of HVAC, camera not available, system rebooting, etc.] Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Vehicle brake pedal is not fully depressing to normal state after use. This is causing the break lights to remain on until you pull the pedal itself back to resting state. If you do not do this the cruise control will not work. The ESC error light and Service Trailer Brake System error continue to come on.
As I was driving, my battery light ignited the voltage on my battery continuously went down. I stopped at a stop sign. The engine shut off car completely stopped. Lights were working on dashboard and display screen, but vehicle would not start jumped vehicle as soon as cables were taken off vehicle battery went dead again then all of a sudden it started up again but something is still not right.
Sun visor fell off while driving a 2nd time, the first times was repaired under warranty at about 5k miles A quick google search will show this is a common enough problem, in multiple models, that there is an aftermarket fix for visors for rams and jeeps.
I was moving forward about 5 mph to merge on to the main road when the emergency brake engaged, engine shut off, steering wheel locked and the 2023 Ram 1500 stopped blocking traffic. Instrument panel instructed me what to do . This was a dangerous situation especially if I was moving at a greater speed.
Vehicle brake pedal is not fully depressing to normal state after use. This is causing the break lights to remain on until you pull the pedal itself back to resting state. If you do not do this the cruise control will not work. The ESC error light and Service Trailer Brake System error continue to come on.
Faulty backup camera. Does not display image of people walking behind vehicle or any image at all.
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began for my truck after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. In my TRX I have experienced screen freezing, inability to access the rear view camera, audio skipping issues, and various pages missing that were previously available. This is not an isolated incident related to my truck as I have seen reports of many other owners sharing issues that started after OTA updates including: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
In August of this year while the truck was moving, it just shut off and the parking brake was engaged. I brought it to the dealer and they checked the truck through the computer. They could not find any issues. Just this past Saturday 9/27/2025 while i was backing up into a parking space, the vehicle shut down again in gear and the parking brake was again engaged. I call the Service dept at Gainesville Dodge in Florida and have another appt for a week from tomorrow. The first occurrence was 8/2026 I called another dealership in Starke Florida and spoke to their service dept. They informed me they have had the same issue with other Ram trucks but cannot find the cause. This unexpected shutting down is extremely dangerious! I searched the internet and found this issue is not uncommon. There were many reports of the same issue happening to other owners. Shutting down on a major highway can cause a major accident when this occurs. This needs to be looked into by your agency. Thank you.
I have taken my truck in to the dealership twice already for the same issue and they are telling me they cannot find the issue. My truck would not start, so I replaced the battery. Noticed that the voltage would drop after driving it about 20 miles or so. Normal range is 13.5V. Starting the truck, it starts out at 13.5V but after about 20 miles or so, the voltage would drop to 12.5V. Dealership could not find out why. Engine light is not on but the voltage drops every single time I drive. I bought it with 11 miles on it in June of 2023 and didn't have this issue until September of 2025. The truck only had about 37,400 miles on it when it started messing up. I am scared/worried that the truck will just stop while driving. I have read many forums and stories about many others are having this issue too. The Motor Generator Unit (MGU) malfunctioning. There are recalls for 2019-2022 MGU but not for 2023 or later.
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: [Insert brief personal symptoms: e.g., black screen while driving, loss of HVAC, camera not available, system rebooting, etc.] Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Truck sways alot with high winds.
I bought a 2023 Ram 1500 brand new off the lot and the vehicle is only less than 3 years old. I was hoping the with me buying a brand new Ram that I would not have a major issue such as the fuel pump failing which caused me to pay $1809.64 out of pocket cost on a practically new vehicle. The fuel pump and the control module were both faulty with the dealer findings. With only 1000 miles over warranty, I think that this does not make since for such a major issue with a practically new vehicle that is not cover under the powertrain warranty. The vehicle has been taken in for regular maintenance. I would appreciate a refund of the amount paid to cover my loss
Many vehicles functions are controlled by the Uconnect screen, climate controls, stereo, navigation and hands free phone operation. The 12” screen for the Uconnect system has a know issue where it goes blank, screen dances around and renders the hands free function useless along with the other critical functions. If the screen goes out while driving it can cause confusion with the driver.
Truck did an emergency shut down while backing out of the driveway, would not move out of intersection for over 30 minutes. left blocking road.
Ran over tripod laying in road it flipped up slicing a hole in fuel tank. Tank has no metal cover to protect from road hazzards such as metal striking plastic tank resulting in a hole in fuel tank
The contact owns a 2023 Ram 1500. The contact stated that while driving at an undisclosed speed and towing a trailer, there was an abnormally loud sound coming from the vehicle. The contact drove the vehicle to the shoulder of the road and inspected the vehicle. While inspecting the vehicle, the contact became aware that the tailgate had independently unlatched. The contact stated that the tailgate had fallen onto the crank. The contact stated that there were damages to the tailgate and the paint due to the failure. The vehicle was taken to the dealer; however, the contact was informed that the repair was not covered under recall or special programs. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The failure mileage was approximately 22,550.
experienced the exact same failure mode as Ram Recall 24V-729 and my truck and model year fall into the affected vehicle models however my VIN # was not included in the recall. My blinkers do not work as exactly described in 24V-729 and Ram refuses to take financial responsibility of this known issue and make me pay for this safety concern especially when its a known safety recall this year and model truck.
Steering column control module went out. Right blinker will not stop and left doesn't work at all. Even in the off position right stays on so I have to put it down to the not working left to stop that but any movement and its starts again. It is a traffic hazard and even though 165,000 Rams were recalled this past year they say its VIN specific and will not cover my $400 repair. My truck is unusable until they repair this.
Driving down the freeway, with no previous issues at 80MPH. Next thing the truck stalls and won't restart. Vehicle jumped and runs when connected stops immediately once unjumped. Replaced battery at 51,000 miles and vehicle runs fine. Concern is the alternator is not strong enough to power the vehicle if the battery dies for mysterious reasons.
Motor stalled while moving. Transmission automatically went into park , emergency brake was applied all before it came to a full stop. Took to dealership and code P032F came up . When serviced dealership said they can’t find anything wrong.Ram had the same problem with the V8 and came up with a update. Nothing available for the 3.6 L
The Connected Services system in my 2023 Ram TRX regularly displays large, full-screen alerts for emergency vehicles, tow trucks, and lane closures — often when there is no actual hazard present. These alerts are extremely distracting and dangerous. They: Block the entire screen, hiding navigation, camera, and HVAC controls and leaving the screen black until the user interacts with it multiple times to put it back on navigation. Require multiple presses to clear, forcing interaction while driving. Often reactivate within seconds, creating a loop of screen interference. Have triggered during merging, construction zones, heavy traffic, and when passing emergency vehicles or tow trucks, where focus is critical and lives are at risk. Occur falsely 80%+ of the time — no hazard is nearby. Cannot be disabled, according to Stellantis. These alerts violate basic safety interface principles by forcing unnecessary, repeated interaction in active driving conditions, forcing distracted driving. The system is overly aggressive, not user-configurable, and poses a significant distraction risk. Numerous owners on Ram forums have reported similar experiences, including repeated false triggers in the same areas. I am requesting NHTSA investigate this system. Stellantis should be required to: Offer a toggle to disable or limit alert pop-ups. Redesign the alerts to be non-obstructive and passive, or limit them to actual verified hazards. Until addressed, this is a serious safety issue affecting many drivers. I have video evidence of the issue occurring that I can provide.
I have replaced, via warranty, 3 cylinders that have failed within 10,000 miles of the vehicle. This causes my truck to shutter and not accelerate properly. The shop tells me this has been an ongoing problem, however it is not being addressed by Stalantis. Not requesting to do anything for my situation, however it needs to be investigated.
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting the Uconnect 5. These issues are widespread in 2022–2024 Ram TRX models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, Advanced Driver Assistance Systems and settings, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates • Unresponsive screen These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: system rebooting, unresponsive screen, loss of vital vehicle health data and performance gauges, backup camera not displaying] Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.