2025 Ram 1500 Complaint Log

Engine oil Exceeds level light came on out of nowhere. I got the oil changed over a month ago and never added more oil in truck. One day as I am driving the oil lamp light came on and the warning message came across the dash.

Gear shift cluster lights up and flashes dash states service gear shift will not start or go in gear. No codes found. Happened multiple times but never while at dealership. Now the dash cluster keeps randomly going black but never longer than 2 mins so I can't take it to the dealership while it happens. And now the backup camera is randomly flashing blue sometimes instead of showing an image. I have videos of different instances

4-14-2026 3:25pm Temp 70 degrees. Dry pavement. I was approaching a red stoplight at 50mph. I pressed on the brake pedal but the brakes didn’t seem to be working well. I was slowing down but not like normal. I pressed harder. I heard the truck getting louder inside the cabin. The truck was not braking well at all. It was slowing down but it was not stopping. Alarmed, I pressed even harder on the brake pedal. I heard my tires squealing over the other loudness coming from the truck. Smoke came from my tires. I managed to finally get the truck stopped my switching the gear selector out of Drive. I pressed the Stop button to stop the engine. I turned the truck back on. The “loudness” I had heard earlier returned. The truck was still stopped and in Park with my foot still on the brake pedal. The tachometer on the truck was at just over 4000 RPM - far above normal idle of ~1000 RPM. The engine had been revving trying to drive the truck forward even though I had my foot off the gas and on the brake!

Defect Description for NHTSA Complaint Intermittent but recurring failure of the Uconnect infotainment system and rearview backup camera on a 2025 Ram 1500. The defect occurs at vehicle startup and when shifting the transmission into reverse. Symptoms include: (1) the center console display freezes and becomes unresponsive; (2) the rearview backup camera fails to display an image when reverse is selected, eliminating rear visibility required under FMVSS 111; (3) audio output cuts out completely; and (4) a loud electronic buzzing noise is frequently emitted from the dash or speakers during the failure. This is a safety-related defect because the rearview camera is inoperative at the exact moment it is federally required to function — when the driver shifts into reverse — creating a rear visibility hazard and increasing the risk of a backover incident involving pedestrians, children, or obstacles. The vehicle has been taken to an authorized Ram dealer multiple times for this issue. The dealer previously replaced the center console display/head unit under warranty, but the defect has returned and continues to occur, indicating the root cause was not the display itself. The persistence of the failure after a hardware replacement suggests a systemic issue — likely related to Uconnect software, the CAN bus communication network, a wiring harness or ground fault, or another vehicle module — rather than an isolated component failure. No crash, injury, or fire has resulted, but the loss of the backup camera at the moment of reverse engagement presents an ongoing safety risk during every use of the vehicle.

Our 2025 Ram 1500 is subject to a safety recall involving the trailer brake system. The dealer confirmed that the defect may cause trailer brakes and trailer lighting to fail. We were advised that there is currently no repair available and that parts may not be available for up to a year. Because of this defect, we are unable to safely tow our travel trailer, which is a primary intended use of the vehicle. This creates a significant safety concern, as failure of trailer brakes could result in loss of control while towing. The issue has been confirmed by an authorized dealer. No repair has been performed because a remedy is not yet available. The condition is ongoing.

The contact's employer owns a 2025 Ram Promaster 1500. The employer received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the company vehicle should not have to be parked for months while the manufacturer developed the remedy. The manufacturer was not contacted. The employer had not experienced a failure.

Rear passenger seatbelt behind driver's seat detached from the vehicle. My daughter was riding in the seat with the seatbelt fastened and it suddenly releases. She thought it had become unbuckled somehow, but it actually it had separated from the vehicle where it should have been bolted into place. There were no warning signs if impending failure. My daughter's life was put at risk if there had been an accident or I had to stop abrubtly. The vehicle is in for repairs now. I am having them inspect all seat belts in the vehicle. I have very little confidence concerning my safety and that of my passengers.

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were available. The contact had not experienced a failure.

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The local dealer was contacted, and the contact was informed that the dealer was only receiving one part for a recall repair every 90 days. The contact was placed on a waiting list. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lightning, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted, and the contact was informed that the part was not yet available. The manufacturer was contacted and informed the contact that the part was not yet available. In addition, the contact was informed that available parts were used to repair unsold vehicles at the dealer. The contact had not experienced a failure.

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that several dealers were contacted. The vehicle was not diagnosed or repaired. The dealers confirmed that parts were unavailable. The dealer informed the contact that the parts were on backorder, and only one or two parts were provided to the dealer weekly. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

Cluster went black when driving the truck. It came back a few minutes later after re-starting the engine. It seems there is a recall issued in Dec/2025, but my truck is not included on the list of suspect VIN numbers.

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

While towing a loaded horse trailer, I received a red "trailer brake" warning light on the instrument cluster indicating that the trailer brakes were no longer connected. I confirmed that the trailer brakes were not working by attempting to activate them manually with the trailer brake controller. There was no response from the controller and no brakes on the trailer functioned. Within about 3-4 minutes of the trailer brake issue, I also lost all trailer lights on the trailer. When this happened, I decided to pull over in a safe area and attempt to check the trailer connections. All trailer connections were securely installed, free from any damage, and had functioned flawlessly for days prior. I was forced to continue to my destination without trailer brakes or trailer lights despite being stuck in a substantially strong thunderstorm with heavy rain and low visibility. When I reached my destination, I called my selling dealership to report the issue. I was told by the service advisor that they had "hundreds" of trucks on a wait list and that Ram was only sending them one repair part per week. He also stated that they hadn't recently received any parts and had no idea when more would become available. Their only suggestion was to "call and complain" to corporate, and that there was nothing more they could do. This incident with truck occurred on March 20th 2026. I had already called the dealership on March 6th after discovering (via NHTSA site) that my truck had been flagged for the trailer brake control recall. The dealership gave me the same response previously. "We have hundreds of trucks but no parts, call back in four weeks". At that point, I had not received any official documentation of a trailer brake control module recall from Ram. I did not receive my official letter from Ram until March 21st, the day after my incident.

6-month-old truck, a seat belt anchor (the connector + bolt) came loose under normal use. That component is part of the vehicle’s restraint system and is designed to stay secure for the life of the vehicle.

The contact owns a 2025 Ram 1500. The contact stated that while driving at an undisclosed speed, the trailer lights became inoperable. The contact stated that the trailer lights and trailer brake system failed to function properly. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical); however, the part to do the recall repair was not yet available. The vehicle was taken to several dealers; however, the vehicle was not diagnosed or repaired. The dealers confirmed that parts were not yet available and informed the contact that there was an estimated waiting time of approximately one and a half years for the parts to become available. The manufacturer was made aware of the failure; however, the request for a buyback was denied. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The approximate failure mileage was 8,700.

Took in Monday March 16 2026 for max oil level exceeded dealer reset. Tuesday March 17 2026 no power had to be towed to dealer got back March 18 2026 they couldn’t find any issues March 19 2026 no power again had towed to dealer haven’t heard any news yet Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The driver's side headlight does not illuminate the center of the road. There is a dark spot. The headlight was replaced but the issue still persists. This is dangerous and cannot see the road adequately.

Hello I have filed a complaint about this vehicle just recently Feb 10, 2026 NHTSA - filed complaint 1-888-327-4236 ODI- Office of Defect Investigation Reference # 11717085 Here is a video from earlier today and it took my ParkView® Rear Back-Up Camera ParkView® Rear Back-Up Camera 7 seconds before it displayed in my infotainment screen. The truck is defective and unsafe as stated in the first complaint. I took snapshots as I could not load the video here but it shows the timeline.

When I receive an alert for approaching emergency vehicle EVAS (Emergency Vehicle Alert System) powered by HAAS, the audio is completely muted on my radio and the only way to fix it is to manually reset the radio, which requires digging into the menu, taking eyes off the road, it's the opposite of safe. My audio will not work after receiving one of these alerts until the radio is reset.

Dash will go black/blank while driving, so no speedometer is available. Has happened at low, and highway speeds. Software update/recall has already been performed.

On Friday evening, while driving my new Ram 1500 Tungsten on a freeway, the engine warning light illuminated and the vehicle suddenly lost power. I was traveling at highway speed at the time. Almost immediately after the loss of power, gasoline began pooling underneath the truck. Because of the visible fuel leak and strong gasoline odor, my wife and I exited the vehicle and stood well away from it due to the potential fire risk. We were stranded on the side of a busy freeway in the dark for over an hour while waiting for a tow truck. The vehicle was ultimately towed to a Ram dealership. The truck had approximately 3,766 miles on it at the time of the incident. As of the date of this report, the vehicle has been at the dealership for 6 days and has not yet been inspected or diagnosed. I personally visited the dealership and observed that the vehicle is still sitting in the same location where it was placed when it was towed in. This incident involved a sudden loss of power on a freeway combined with an active fuel leak, which created a potentially dangerous situation due to the risk of fire and the hazard of being stranded in traffic. The vehicle is nearly new and had fewer than 4,000 miles at the time of the failure.

Received notice of recall 03D via Ram trucks mobile app. Called my local dealership to schedule the truck in for the recall. I was told “there are no parts available at this time to satisfy the recall” and that the dealership has over 400 vehicles currently on a wait list for parts.

I'm having the issues related to recall 35D. My VIN apparently isn't on the list and it's very frustrating. I've had the associated false errors several times now and has put me into dangerous situations when pulling over on expressway thinking I'm having issues. Was glad to see this recall come out but frustrated my truck wasn't on the list. Dealer, FCA RAM recall team were useless when talking to them since I'm not on the list. Please help.

Misfire code check engine light on now once before only 4000 miles insturment panel went black odometer will flash one day the locks would not work Help

When stopped for a short period of time like at a traffic light/ in a traffic back up driving 5-10 mph the truck will shut off and all electronic will shut off as well it takes 5-10 seconds to restart the truck wich is very unsafe in heavy traffic

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

As I was driving at 55mph on the hwy I started smelling gas. I thought it was the car in front of me so I was just going to pass him, but quickly realized I did not have the power to pass another car. So I pulled over on the highway and got out of my truck and noticed flames dripping from the center of the vehicle by looking at the front driver wheel area. I tried to put out with a fire extinguisher that a bystander had given me, but it was just too late in the truck was engulfed in flames.

I am writing to formally escalate a serious and ongoing defect involving my Ram 1500. Despite multiple repair attempts at an authorized dealership, the issue has not been resolved. The vehicle repeatedly shuts off unexpectedly, which creates a significant safety risk while driving. I have already taken the vehicle to the dealership three separate times to address this problem, and the defect continues to persist. Because the dealership has been unable to properly repair the vehicle after multiple attempts, I am requesting that this matter be immediately escalated to a regional case manager and a Ram Field Technical Specialist for review. In addition, I would like to formally report a very concerning interaction with your customer care department. When I contacted customer care to seek assistance regarding this issue, the representative I spoke with was extremely rude and unprofessional. During the call, the agent refused to provide her name or identification when I asked, and the call ended with the representative hanging up the phone while I was still trying to address my concerns. This experience was very disappointing and did not reflect the level of customer service I expected. Given the repeated repair attempts and the ongoing safety concern, this situation may qualify under the New York Lemon Law. If the defect cannot be resolved promptly, I will pursue the remedies available under the New York Lemon Law, including a possible vehicle replacement or manufacturer buyback. Please contact me as soon as possible with a case number and the next steps to resolve this matter.

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The local dealer was contacted to schedule an appointment; however, on the day of the appointment, the dealer called and informed the contact that parts were not available, and that the manufacturer was shipping a limited amount of parts to the dealers. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Ram recall 03D, NHTSA-26V-059. The Ram dealer stated replacement "trailer control modules" will be installed in unsold units first, not existing owners of sold units. My vehicle has NOT been repaired. The Ram app states my recall issue is resolved- it is not. I cannot safely and legally tow my trailer because of this issue. Stellantis needs to be held accountable as the manufacturer WAS aware of this issue before I was allowed to purchase the truck.

Driving while pulling a trailer using the towing package included on u-connect. When applying pressure to the brake pedal the trailer brakes locked up and the driver had trouble maintaing control of the truck. The turn signal and brake lights on the trailer do not work while hooked up the wiring harness.

I stopped for red light and waited for about 2 minutes for light to turn green. I took my foot off the brake pedal and put it on the gas pedal. Truck refused to go forward. Message in IP flashed ad stated to go into to park then back to drive. I failed on first attempt and had to do the procedure again to get truck to move forward. I think this is equivalent to stalling out at a stop. This has happened to me about 4 times total, 2 times today. No warning lights stay ,like a check engine light. Luckily haven't been rear ended yet. unable to take picture since i have to get truck going in traffic. If my wife was driving she might panic and be stalled out in traffic.

While driving into town, the dashboard illuminated with every warning light before the vehicle suffered a total electronic and engine shutdown. This happened twice—the second time while I was mid-turn in an intersection. Several vehicles had to slam on their brakes to avoid a high-speed collision with my stalled truck. I had to get the vehicle towed as it is fundamentally unsafe to operate.

The contact owns a 2025 Ram 1500. The contact stated the display screen was blank. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 118,000.

I was driving at around 40mph, my vehicle turned off with all the lights in the dashboard being turned on. I had no power steering or breaks in my vehicle. With no ability to break my moving car I pulled into a parking lot almost crashing with another vehicle. I couldn’t turn out my car in parking and the lights in the dashboard stayed on.

The vehicle is a 2025 Ram 1500 with an active safety recall related to the trailer light connection/wiring system. The issue causes warnings indicating trailer light malfunction and affects proper trailer light operation. This is a significant safety concern because I regularly tow trailers, and improper trailer lighting creates a risk for accidents, especially at night or during braking and signaling. The recall has been confirmed by the dealer, however, the dealer has stated that parts are not available and cannot provide a timeline for repair. It has been over a month with no resolution. No repair has been performed, and the issue remains unresolved. Warning messages related to trailer connection and lighting have appeared. This directly impacts the safe operation of the vehicle and my ability to tow for work purposes. The manufacturer has not provided a timely remedy for this safety recall.

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). The local dealer was contacted, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a claim was filed. The contact had not experienced a failure.

battery drains completely dead and will not take a charge. I bought this vehicle just under 1 year ago and 3 batteries main batteries have had to be be replaced, and 2 secondary batteries. Something is draining and killing the batteries and the dealership cannot find the cause. This has left me stranded without a vehicle 3 times in less than a year.

Instrument cluster blank screen unable to view speed of vehicle. Vehicle serviced for recall of cluster, recall performed yet trouble reoccurred after repair.

I am contacting you regarding my 2025 Ram 1500 with an open safety recall (Manufacturer Recall #03D, NHTSA #26V-059). Case Number [XXX] This recall has been active since February 2, 2026, and my dealer has informed me that parts are still not available. It has now been over a month with no clear timeline for repair. I need clarification on the following: I keep calling the manufacture they told me that the recall parts are not available. appreciate escalation of this matter due to the extended delay. Thank you for your prompt attention. Sincerely, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There was a recall for the cluster pack on the screen that shows my speedometer and safety features such a lane departure, turn signals, etc. I had the recall completed and my screen still blacks out randomly. It has been in the shop 3 times to fix the screen, but Ram cannot get it fixed. I have multiple pictures and videos of the screen blacking out if anyone is interested I can email them.

First I would get a check engine light and infotainment screen would go black and odometer started blinking. Restart required. Occasionally the key fob is not detected. Reset the check engine light twice. Once at Huntington Beach RAM and once at Sunnyvale Chrysler. Both times the technician was unable to determine cause of fault. Slowly the failures became worse. The vehicle infotainment system and safety features that controls propulsion and ADAS intermittently started to fail and ultimately the truck started to stall. This stalling occurred 15 minutes after a service oil change and tire rotation at Sunnyvale Chrysler / RAM. Had to tow vehicle back to Sunnyvale. Batteries changed. Tech stalled on test drive after about 5 miles. RAM app still oddly indicates low battery, even though Sunnyvale replaced both batteries. Additionally, the trailer tow module (under recall) information / status on the infotainment screen menu started flashing. The trailer tow module recall was not installed as scheduled, even though parts were checked and available, however due to parts shortage, dealer indicated sales vehicle get priorities for the modules at this time. The screen started changing status without touching the screen or menu buttons. This is a serious condition I feel warrants complete check out and repair to avoid safety concerns due to failures / hazards in the operational effectiveness of the vehicle systems / controls, that could increase risk of an accident ,that might lead to vehicle or property damage, injuries or other catastrophic events. [XXX] , Owner Systems Safety Engineer INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Ram 1500. The contact stated that while driving out of the driveway of the residence at an undisclosed speed, several unknown warning lights illuminated related to the trailer control module; however, a trailer was not attached to the vehicle during the failure. The warning lights were continuously illuminated. The vehicle was taken to the dealer, where it was diagnosed, and the failure was associated with NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The vehicle was not repaired due to parts not being available. The contact was advised to call the manufacturer for further assistance. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.

Transmission continues to shift poorly - will not shift to 8th at speeds over 55 MPH, drops from 8th to 7th continuously. Has been to the shop 2 May 2025 - flashed the transmission, 8 Sep 2025 flashed the transmission, 20 Jan 2026 updated transmission. Updates work for short periods of time. Truck only has 11769 miles

For the sixth time, the vehicle has stopped in mid traffic. A couple of close incidents of almost getting hit in two lane traffic, at stop lights surrounded by traffic, on interstate. The incident today came after a supposed, "final fix" for the blind spot warning. It is not a warning, the vehicle completely hard brakes to a complete stop and shut down of all systems. We have to quickly respond, turn the button on quickly and hope it starts. I am now terrified to drive the vehicle. The original dealer told me to take to local dealer, they acted like I was crazy trying to describe these incidents, initially, but then 2 weeks ago, they had a service recall that stated exactly what I had experienced. It does not work. I am terrified to drive it and invested over 90,000 in a quality, American built truck to be dismissed, then believed and survived. I can't keep it, please help.

Remote starter on my 2025 Ram 1500 Big Horn frequently fails to operated in cold weather (below ~30F). The truck will flash the lights and then abort the remote start without starting the engine. The vehicle starts normally using the push-button inside the truck. This issue is intermittent but recurring multiple times. No warning lights are displayed. Dealer is unable to reproduce the problem. This may be a software or electrical defect affecting safe or predictable operation in cold conditions.

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that parts for the recall repair were on back order. The contact was then placed on a waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Vehicle has experienced multiple incidents of sudden loss of propulsion, including at highway speeds. Engine revs when accelerator is applied but vehicle does not accelerate, as if in neutral. Multiple warning lights illuminate, including “Service Transmission.” I narrowly avoided a rear-end collision. Diagnostic codes recorded include U0402 (invalid data from transmission control module) and U1003 (CAN communication fault). Vehicle has required towing for one incident and multiple service visits with no permanent fix. This is a safety concern 11/3/25 Loss of propulsion at highways speeds 11/28/25 Loss of propulsion 1/10/26 loss of propulsion at highway speeds

The auto stop/start "feature" does not work properly. When it malfunctions, the vehicle goes into Park and requires to be turned off and back on again. This happened to me coming out of my neighborhood at a yield sign. I stopped very briefly as it was a Yield sign. The engine shut off and it threw a MIL. I had to turn it off and back on. I took it to the dealer who said they did a flash upgrade and reset the MIL. Since then it has done it to my wife multiple times. One time was at an intersection and she panicked which caused more delay in getting the vehicle going again. It almost seems like a stall. When I disable the stop/start with the button on the dash it (obviously) does not have this problem. The auto stop/start needs to be eliminated from vehicles without fear of voiding warranties.