2015 Ram 2500 Complaint Log

CHRYSLER RECALL U30 FOR TRANS SOLENOID PACK WAS NOT PERFORMED BY THIS DEALER. AND AFTER COMPLAINTS TO FCA, US; THEY AGREED WITH DEALER. DEALER DID NOT PERFORM RECALL BECAUSE BOLTS WERE RUSTED AND TOLD ME I WAS RESPONSIBLE FOR THE COST OF THE 15 BOLTS; COST $187. COST OF THE SAME ITEM ONLINE AT WIT TRANSMISSION PARTS IS $7.68.

The first time I started to have issue was rear ABS sensor started going in and out got repaired and they said the wires going down the frame rail are getting pinched by the fuel tank in the frame rail then my backup camera went and same issue I was told by dealer and now my drivers side rear blinker is doing the same where starting to not work and from what I found the wires are being broke between fuel tank and frame rail from the factory they way the run the harness

THE WATER PUMP ON MY 2015 DODGE RAM 2500 FAILED WHILE I WAS DRIVING IT CAUSING THE SERPENTINE BELT TO SLIP OFF THE PULLEYS AND I LOST ALL POWER STEERING AND FOR SOME REASON POWER BRAKES. THIS ALL HAPPENED IN THE MIDDLE OF NEGOTIATING A RIGHT HAND TURN CAUSING ME TO LEAVE THE ROADWAY AND TRAVEL UP AN EMBANKMENT AND ROLL ONTO THE PASSENGERS SIDE. THE ROAD IT HAPPENED ON WAS A BACK COUNTRY ROAD AND MY VEHICLE WAS THE ONLY ONE INVOLVED, THANKFULLY.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE STEERING ABILITY FAILED AND IT WAS DIFFICULT TO TURN THE STEERING WHEEL LEFT OR RIGHT. AN INDEPENDENT MECHANIC ASSESSED THE VEHICLE AND CONFIRMED THAT THE FRONT TRACK BAR FRAME WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. BAYWAY CHRYSLER DODGE JEEP RAM (4000 PASADENA FREEWAY, PASADENA, TEXAS 77503, (713) 433-4000) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V559000 (STEERING) AS A POTENTIAL CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000. THE VIN WAS UNKNOWN.

TRAILER BRAKE CONTROLLER. BRAKES CUT OUT ON TRAILER OFF AND ON WITH NO REASON. STEP ON BRAKES AND THEY WORK, THEN THEY CUT OUT. GET MESSAGE ON DASH SAYING, DISCONNECTED,OR CHECK WIRING, NOT DOING IT ALL THE TIME, BUT GETTING WORSE. IN MOTION

VEHICLE GET'S A VIBRATION/SHAKE AT HIGHWAY SPEEDS (60 MPH - 70 MPH). THIS IS NOTICEABLE THROUGH THE FRONT PASSENGER SEAT, AS WELL AS CABIN OF THE VEHICLE. WHEN ACCELERATING, THE VIBRATION/SHAKE WILL INCREASE (OR GET FASTER/STRONGER) UNTIL I'M OUT OF THE HIGHWAY SPEED RANGE.

I HAVE PURCHASED A VEHICLE FROM CANADA THAT IS CURRENTLY BEING HELD IN CUSTOMS. THERE IS AN OPEN RECALL (18V-486) THAT IS CURRENTLY TAGGED AS "REMEDY NOT AVAILABLE". THE VEHICLE MANUFACTURER HAS NO TIMETABLE AVAILABLE FOR THE RELEASE OF THE PARTS REQUIRED TO FIX THIS RECALL, SO MY VEHICLE CAN BE FIXED AND RELEASED FROM CUSTOMS.

ON 8.20.18 MY VEHICLE GOING 70MPH ON THE FREEWAY AND THEN MADE A LARGE SOUND. I THEN LOST ALL STEERING AND BRAKING ON THE HIGHWAY. I BARELY WAS ABLE TO PULL OFF WITHOUT GETTING HIT. AFTER SITTING, SMOKE STARTED COMING OUT OF FROM UNDER MY HOOD. AFTER POPPING THE HOOD, THERE WERE FLAMES DOWN IN THE ENGINE. I POURED THE LITTLE AMOUNT OF DRINKING WATER ON THE FLAMES TO DOUSE THEM. THE TOW TRUCK CAME AND TOOK US TO THE NEAREST DODGE DEALER (CROWN DODGE IN REDDING, CALIFORNIA). THEY IMMEDIATELY NOTED IT WAS LIKELY DUE TO RECALL T51, WHERE THE WATER PUMP OVERHEATS, BREAKS THE BELTS, OVERHEATS THE CAR AND COULD CAUSE AN ENGINE FIRE. THIS IS EXACTLY WHAT HAPPENED. I TRIED TO GET THIS FIXED WITH MY LOCAL DEALER MONTHS AGO, BUT THEY DIDN'T HAVE THE PARTS. I ALSO NEVER RECIEVED ANY CORRESPONDENCE LETTERS ON THE RECALL... I OPENED A TICKET WITH DODGE DIRECTLY, THEY ARE INVESTIGATING. THIS WAS VERY DANGEROUS AS I COULD BARELY CONTROL MY CAR AT THAT SPEED, LOSING STEERING AND BRAKING.. SCARY, AND THEN A FIRE!. UGH...

TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER EIGHT MONTHS AGO. THE DEALER (RAIRDON'S DODGE CHRYSLER JEEP RAM OF MARYSVILLE, 16610 SMOKEY POINT BLVD, ARLINGTON, WA 98223) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING MY STOCK 2015 RAM 2500 70 MPH ON FREEWAY THE FRONT END BEGAN TO SHAKE UNCONTROLLABLY AFTER TRAVELING OVER A COMMON OVERPASS. STEERING WAS NEARLY IMPOSSIBLE, AND LUCKILY I WAS ABLE TO PULL OFF AND STOP. THIS HAS OCCURRED SEVERAL TIMES SINCE. SUBSEQUENT CONTACT WITH TWO RAM DEALERSHIPS, THIS PROBLEM SEEMS TO BE WELL KNOWN WITHIN THE INDUSTRY,

WHILE YOUR DRIVING THE VEL SHUTS OFF AND YOU LOSE POWER THE BRAKES DONT WORK AND YOU CANT DRIVE THE VEL ITS HAPPEN 3 TIME IN THE LAST WEEK THE DEALER SAID IT IS NOTHING PLUS THEY SAID THERES NO RECALL ON ANYTHING

NHTSA ID# 10136541 AND TSB #68093354A$ REFER TO THIS ISSUE. 2015-2017 RAM TRUCKS EQUIPPED WITH POWER LOCKING TAILGATES ARE EXPERIENCEING THE TAILGATE OPENING UNEXPECTANTLY WHILE DRIVING. FIAT CHRYSLER AUTOMOBILES (FCA) RECENTLY ISSUED RECALL U-74 WHICH IDENTIFIES TRUCKS WITH 5-FOOT 7-INCH AND 6-FOOT 4-INCH BEDS AS BEING AFFECTED BUT NOT TRUCKS WITH 8-FOOT BEDS. MY TRUCK IS EQUIPPED WITH AN 8-FOOT BED AND I ASSURE YOU IT IS IN FACT AFFECTED BY THIS ISSUE. SINCE PURCHASING MY 2015 RAM IN MARCH 2018 THIS HAS OCCURRED 3 TIMES. THE FIRST OCCURANCE WAS WHILE DRIVING ON A PAVED, SMOOTH ROAD SURFACE, IN HEAVY TRAFFIC, TRAVLING AT APPROXIMATELY 25 MPH AFTER HAVING BEEN ON THE ROAD FOR OVER 1 HOUR AND TRAVELING AT SPEEDS OF 70 MPH. THE SECOND OCCURANCE WAS WHILE DRIVING IN TOWN AT SPEEDS UP TO 35 MPH ON PAVED, SMOOTH ROAD SURFACES IN MODERATE TRAFFIC. THE THIRD OCCURANCE WAS ON THE HIGHWAY, TRAVELING AT SPEEDS UP TO 65 MPH. I BELIEVE THAT FCA HAS MADE AN ERROR IN NOT INCLUDING ALL 2015-2017 RAM TRUCKS WITH POWER LOCKING TAILGATE LATCHES AND INSTEAD EXCLUDING LONG BED MODELS. IT IS JUST AS MUCH A SIGINIFICANT SAFETY HAZARD AS ON SHORT BED MODELS AND WARRANTS EVALUATION AND INCLUSION IN THE CURRENT RECALL FOR REPAIRS/REPLACEMENT. I HAVE PHOTOS OF THE LOCK ASSEMBLY THAT I CAN PROVIDE PROVING THE EXISTANCE OF THIS ISSUE ON MY VEHICLE.

DEF GAUGE IS STUCK. I HAVE TRAVELED NEARLY 3,000 MILES AND STILL THE GAUGE HAS NOT MOVED. I WAS CHECKING ON-LINE AND SEEN WHERE THERE WAS A RECALL ON THIS PROBLEM WITH A PRIOR MODEL.

TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT CALLED THE DEALER (DICK COUNTRY DODGE, 767 SW BASELINE ST, HILLSBORO, OR) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WE WERE INVOLVED IN A TRAFFIC ACCIDENT ON I95. WE WERE HIT FROM THE REAR AND WE SLAMMED INTO THE CONCRETE HIGHWAY DIVIDER AT APPROXIMATELY 45-50 MPH. THE AIRBAGS DID NOT DEPLOY.

TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. KEN GARFF WEST VALLEY CHRYSLER DODGE JEEP RAM FIAT (4175 WEST 3500 S, WEST VALLEY CITY, UT 84120) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY AND DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONTACT STATES VEHICLE WILL NOT PASS EMISSION INSPECTION DUE TO MULTIPLE EMISSIONS FAILURE. WATER PUMP WAS REPLACED BY SALT LAKE VALLEY DODGE. *TT

RECALL T79/NHTSA 17V=V-821. I KEEP GETTING RECALL NOTICE FROM FCA. BUT I TAKE TIME OFF OF WORK TO TAKE THE VEHICLE TO THE DEALER, WAIT ALL DAY, NOT HEAR ANYTHING, THEN FINALLY RETURN TO THE DEALER TO BE TOLD THERE IS NO REMEDY OR NO PARTS. I AM NOT WASTING ANY MORE OF MY TIME DUE TO FCA'S INCOMPETENT ENGINEERS AND DEALERS. THEY WILL NOW HAVE TO COME TO ME TO FIX THIS RECALL, ONCE THEY FIGURE OUT HOW TO FIX IT.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 55 MPH, THE VEHICLE SHIFTED INTO FIRST GEAR ON ITS OWN AND THE GEAR SHIFTER WARNING INDICATOR ILLUMINATED. IN ADDITION, WHEN THE CONTACT ATTEMPTED TO REVERSE OUT OF A PARKING LOT, THE GEAR WOULD NOT SHIFT INTO REVERSE AND REMAINED IN PARK. THE CONTACT HAD TO TURN THE VEHICLE OFF, PUMP THE BRAKE PEDAL, AND RESTART THE VEHICLE FOR THE GEAR TO SHIFT INTO REVERSE. THE CONTACT TOOK THE VEHICLE TO TOLIVER CHRYSLER DODGE JEEP RAM & FIAT (1971 TX-31, CORSICANA, TX 75110, (903)-874-6548) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURES WAS UNKNOWN. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 55,000.

2015 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO DEFECTIVE WATER PUMP AND PARK POSITION T79 AND T51. *LD *JS

THIS REPORT FOLLOWS THE NHTSA REPORT 11051041 OF UNINTENDED ACCELERATION IN THE SAME 2015 RAM 2500 TRUCK (11/4/17). ON 2/10/18, THE 2ND AND 3RD EPISODES OCCURRED. AFTER A HARD ACCERATION TO 70 MPH, THE TRUCK DID NOT SLOW IN RESPONSE TO BRAKING. THE ENGINE CONTINUED TO REV. AFTER TWO APPLICATIONS OF THE BRAKES, I PUSHED THE TRANSMISSION INTO NEUTRAL AND HIT THE HAZARD FLASHERS. EVEN IN NEUTRAL AND WITH THE BRAKES APPLIED, THE ENGINE CONTINUED TO REV, BUT THE TRUCK SLOWED VERY GRADUALLY. I EASED TO THE SIDE OF THE ROAD, AND PUSHED IT INTO PARK. THE ENGINE CONTINUED TO REV. ENGAGED THE EMERGENCY BRAKE, AND TURNED THE TRUCK OFF. WHILE TRYING TO REGAIN CONTROL, SLOW THE TRUCK AND GET IT OFF OF THE ROAD, A MESSAGE FLASHED TWICE. I BELIEVE THE MESSAGE WAS--SERVICE ELECTRONIC THROTTLE. BUT I AM NOT SURE. THE MESSAGES LITERALLY BLINKED ON AND OFF, AND I WAS STRUGGLING WITH THE TRUCK. THE FIRST EPISODE OF UNINTENDED ACCELERATION IN THIS TRUCK WAS TERRIFYING. THIS EPISODE FELT MUCH MORE DANGEROUS. IF I HAD NOT READ EXTENSIVELY ABOUT THE PROBLEM OF UNINTENDED ACCELERATION AND STRATEGIES FOR REGAINING CONTROL OF THE VEHICLE, THE OUTCOME COULD HAVE BEEN MUCH WORSE. AND, MY HUSBAND AND I HAD PRACTICED STRATEGIES FOR REGAINING CONTROL WHILE DRIVING TO OTHER PLACES AND WHEN THE TRUCK WAS OPERATING NORMALLY. AFTER PARKING I CALLED MY HUSBAND. HE CAME TO THE LOCATION. THE TRUCK WAS TURNED OFF FOR TEN MINUTES. WE SWITCHED TRUCKS. HE GOT INTO THE RAM AND STARTED IT. THE ENGINE WAS AGAIN REVVING. HE TURNED THE TRUCK OFF AND RESTARTED IT. THE ENGINE STARTED NORMALLY. HE THEN TOOK THE TRUCK TO AN AUTO SUPPLY STORE TO PULL THE CODES. THERE WAS NOTHING. THE TRUCK WAS DRIVEN HOME. IT IS PERMANENTLY PARKED AND IS DANGEROUS TO DRIVE. ACCIDENTS HAVE ONLY BEEN AVOIDED BECAUSE WE LIVE IN A RURAL AREA WITH SPARSE POPULATION AND TRAFFIC, COUPLED WITH WIDE ROADS.

INTERLOCKING BRAKING SYSTEM WAS ON AN OPEN RECALL WITH NO PARTS AVAILABLE WHEN SOLD TO ME ON 1/20/2018 AT DCH TEMECULA DODGE RAM, I WAS NEVER ADVISED AND DID NOT LEARN THAT THE VEHICLE HAD ONE UNTIL I FILED A COMPLAINT WITH CORPORATE ON 5/21/2018 AT WHICH TIME I WAS TOLD THERE WERE PARTS AVAILABLE.

RECALL COMPLAINT. SCHEDULED AN APT WITH DEALERSHIP TO ADDRESS TWO RECALLS (17V-302, 17V-821). PARTS ARE EITHER NOT AVAILABLE OR THERE IS NOT A REMEDY. I AM SUPPOSED TO JUST KEEP CHECKING WITH THE STEALERSHIP TO FIND OUT WHEN THESES SAFETY ISSUES CAN BE ADDRESSED.

THE SPEED CONTROL WILL NOT SHUT OFF WHEN THE SWITCH IS ACTIVATED. I TOOK THE TRUCK TO THE RAM TRUCK DEALER IN TEMECULA, CA (DCH CHRYSLER, DODGE, RAM) IN JAN 2018 WITH THIS COMPLAINT BUT TO NO AVAIL; THEY COULDN'T FIND A PROBLEM. NOW I READ WHERE OVER 5 MILLION FCA VEHICLES ARE AFFECTED WITH THIS ISSUE. MY TRUCK DOES NOT APPEAR ON THE NHSTA OR RAM TRUCK WEBSITES WHEN I ENTER THE VIN AND SEARCH FOR THIS RECALL. NOW WHAT? IT STILL HAS THE PROBLEM AND I WON'T USE THE SPEED CONTROL.

WIRE HARNESS CHAFED CAUSING THE BCM TO SHORT OUT AND LOST USE OF FUEL GAUG.

1 TO 2 SECOND LAG TIME IN THROTTLE RESPONSE WHEN FIRST TAKING OFF FROM A DEAD STOP. THIS CAN BE DANGEROUS WHEN OPERATING IN HEAVY TRAFFIC. A VERY NOTICEABLE DELAY IN RESPONSE WHEN PEDAL IS PLACED IN FULL THROTTLE POSITION. THIS IS A CONTINUAL CONDITION. THIS IS NOT A ONCE ONLY OR OCCASIONAL OCCURRENCE. THIS IS A PERMANENT CONDITION.

2015 RAM 2500 WITH THE CUMMINS 6.7 DIESEL, ENGINE SEEMS TO LOOSE ALL POWER DURING THE INITIAL START OF ACCELERATING FROM A STOP LIGHT OR STOP SIGN FOR A FEW SECONDS. WHICH LEAVES ME WITH PARTLY IN INTERSECTION LIKE IT STALLING OUT.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 65 MPH, THE STEERING DID NOT RESPOND EVEN WHEN THE STEERING COLUMN WAS MOVED. AS A RESULT, THE VEHICLE DROVE INTO A DITCH. THE SEAT BELTS FAILED TO TIGHTEN AND THE CONTACT SUSTAINED BRUISES. A POLICE REPORT WAS FILED AND THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO SPORT CHRYSLER DODGE JEEP (200 ECHESTNUT ST, FT BRAGG, CA), BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. SEE ALSO ODI 11083519. *DSY

TRAVELING ON HIGHWAY 101 AT 65-70 MILES PER HOUR, ONE QUARTER OF THE WAY INTO A HARD LEFT HAND TURN, THE STEERING ROD TO THE RIGHT FRONT WHEEL CAME LOOSE WITHOUT ANY IMPACT OR ANY OTHER FORM OF ROAD HAZARD. THE THREADED END DISENGAGED FROM THE TURNBUCKLE NUT LEAVING ME WITH ABSOLUTELY NO STEERING. THE OUT OF CONTROL TRUCK TRAVELED INTO A TURN OUT, UP A HILL, AND INTO A DITCH. THE ANTI SKID #2 KICKED IN, REDUCING MY BRAKES, MAKING THE TERRAIN EVENTUALLY STOP THE TRUCK. IT WAS APPROXIMATELY 400 FEET OF TRAVEL AFTER LEAVING THE HIGHWAY. FIAT-CHRYSLER WAS CONTACTED (CAIR # [XXX]) AND THEY SENT AN INVESTIGATOR (BOSCH AUTOMOTIVE SERVICE SOLUTIONS) WHO TOOK PHOTOGRAPHS AND DOCUMENTATION AFTER VIEWING THE TRUCK. I WAS NOT ALLOWED TO REVIEW THE REPORT. THEN, FIAT-CHRYSLER RESPECTFULLY DECLINED ANY ASSISTANCE ASSOCIATED WITH THIS MATTER. I HAVE BEEN INFORMED THAT ALTHOUGH THE PARTS INVOLVED WERE UNDER WARRANTY, MY WARRANTY HAS BEEN VOIDED WITH NO EXPLANATION. THEY SUGGESTED I TURN IT OVER TO MY INSURANCE CARRIER, WHICH HAS ALSO DECLINED TO COVER THE DAMAGES. AS OF TODAY, APRIL 5 2018, MY TRUCK STILL SITS AT SPORTS CHRYSLER JEEP DODGE, AS NO ENTITY HAS ASSUMED RESPONSIBILITY OR AIDED ME IN ANY WAY IN FIXING THE TRUCK OR EXPLAINING THE CAUSE OF THE FAILURE. *DSY SEE ALSO ODI 11053917. *DSY *CN *DT *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 10/17/18*JB UPDATE 10/9/18 *DT *TR UPDATED 10/31/18*JB *BF *JB

SPEED CONTROL WILL NOT ALWAYS WORK. WHEN IT DOES IT WILL SOMETIMES SPEED UP OR DISENGAGE ON IT'S ON. I HAD IT AT THE DEALER SHIP FOR RECALLS AND TOLD THEM ABOUT THE ISSUE , I WAS HAVING THEY SAID THEY COULD FIND NOTHING WRONG AND NO RECALLS AT THIS TIME. FYI THIS IS 6.7 DIESEL AND STILL HAVING THE PROBLEM.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING, THE BRACKET ATTACHED TO THE TRACK BAR FAILED UNEXPECTEDLY. WHILE DRIVING 55 MPH, THE CONTACT TURNED RIGHT AND THE STEERING FAILED. THE VEHICLE BECAME UNSTABLE AND THE WHEEL SHOOK. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE FAILURE OCCURRED. THE VEHICLE BECAME UNSTABLE, BUT WAS STILL OPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE CONTACT DROVE THE VEHICLE TO VERGER CHRYSLER JEEP DODGE (1400 OCEAN BOULEVARD, COOS BAY, OR 97420, (541) 888-5594) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED WELDING FOR THE BRACKET ON THE FRAME. THE VEHICLE WAS NOT COVERED UNDER A WARRANTY AND THE CONTACT WAS INFORMED TO COVER ALL EXPENSES. THE MANUFACTURER WAS CONTACTED, BUT COULD NOT ASSIST BECAUSE THERE WERE NO OPEN RECALLS. THE FAILURE MILEAGE WAS 23,998.

ON NOVEMBER 4, 2017 AT ABOUT 10:30 AM AFTER HARD ACCELERATION TO 70 MPH ON AN OPEN FOUR LANE HIGHWAY IN CLEAR WEATHER, AND APPLICATION OF BRAKES, THE TRUCK RE-ACCELERATED ON ITS OWN WITH NO PRESSURE ON THE FUEL PEDAL. UPON APPLICATION OF THE BRAKES, THE TRUCK SLOWED BUT WHEN PRESSURE REMOVED FROM THE BRAKES, THE TRUCK RE-ACCELERATED. IT TOOK THREE SEPARATE APPLICATIONS OF THE BRAKES, BEFORE THE UNINTENDED ACCELERATION STOPPED, AND THE TRUCK WAS AGAIN UNDER CONTROL. THE TRUCK WAS TAKEN LATER THAT DAY TO A LOCAL AUTO PARTS STORE, AND THE CODES SCANNED. THERE WAS NO INDICATION OF ANYTHING AMISS. THE FOLLOWING WEEK THE TRUCK WAS TAKEN TO THE DEALERSHIP WHERE IT WAS PURCHASED. THEY AGAIN SCANNED THE CODES, WHICH REVEALED NO MALFUNCTIONS. THE MECHANICS TEST DROVE THE TRUCK TRYING TO REPLICATE THE SUDDEN UNINTENDED ACCELERATION BUT WERE UNABLE TO DO SO.

THE HEADRESTS ARE TOO FAR FORWARD CAUSING NECK AND LOWER BACK PAIN AND THE INABILITY TO HOLD MY HEAD UP STRAIGHT. IT'S LIKE HAVING A KNEE ON THE BACK OF YOUR NECK HOLDING IT DOWN. NO ADJUSTMENT ABILITY ON ANGLE OF HEADREST. I CAN'T SIT BACK AND MY CHIN IS PRACTICALLY ON MY NECK. I CAN ONLY DRIVE WITH MY BACK OFF THE BACK OF THE SEAT. THIS IS UNSAFE. I AM 5'6" AND NEED SEAT UP AND FORWARD TO SEE OVER THE HOOD. SEAT MUST BE MADE FOR A 250 LB. 6'6" GUY. NO HELP AT DEALER. I'VE HAD VEHICLE 5 MOS. AND I CAN'T STAND TO DRIVE ANY DISTANCE LIKE THAT.

OFTEN REFERRED TO AS DEAD PEDAL. THERE IS A DELAY FROM THE TIME THE ACCELERATOR IS PRESSED TO THE TIME THE VEHICLE ACCELERATES. CAN BE VERY DANGEROUS WHEN MERGING INTO TRAFFIC FROM A STOP, OR ACCELERATING TO CHANGE LANES WHILE TRAVELING. IT FEELS AS THOUGH THE FASTER YOU PUSH THE PEDAL, THE SLOWER IT RESPONDS.

THE NAVIGATION DOES NOT TRACK MY VEHICLE PROPERLY. THE KEY FOBS FAIL OVER 50% OF THE TIME. THE UCONNECT APPLICATION ON MY PHONE FAILS TO WORK OVER 50% OF THE TIME AND TRUCK WILL NOT START, LOCK OR UNLOCK. THE TRUCK SAYS THE KEY FOB LEFT THE VEHICLE WHEN IT IS STILL IN THE VEHICLE CAUSING A SAFETY CONCERN WHEN DRIVING. EVEN WITH NEW BATTERIES IN THE FOBS. THE UPDATES HAVE FAILED DIFFERENT TIMES DUE TO SOMETHING CALLED THE SIERRA BOLO WIRELESS CARD. THE MORE AND MORE I HAVE EXPLORED WHAT COULD BE THE ISSUE, THE MORE CASES LIKE THIS I SEE AND WONDERING WHY THERE IS NO RECALL ON IT. THIS STARTED TAKING PLACE AS SOON AS I PURCHASED IT IN THE FALL OF 2017.

MAY 2016, AFTER COMING HOME FROM WORK, I PARKED MY RAM IN MY DRIVEWAY. THE TRUCK STARTED TO ROLL FORWARD (SLIGHT DECLINE) AFTER I PUT INTO PARK. IT WENT ABOUT 5 FEET BEFORE I WAS ABLE TO REACH IN AND PUSH THE EMERGENCY BRAKE. THIS WAS NOT EASY, AS I AM DISABLED FROM A BRAIN TUMOR SURGERY AT MSKCC- CAUSING BALANCE, BACK, AND HIP NERVE ISSUES AND USE A CANE. I THOUGHT IT WAS USER ERROR. FAST FORWARD TO OCTOBER 2017. MY TRUCK WAS PARKED 30 FEET IN FRONT OF MY GARAGE, IN FRONT OF A UTILITY PEDESTAL 10 FEET AWAY. I WENT INSIDE. LATER THAT DAY, I CAME OUT AND MY TRUCK HAD ROLLED, BY ITSELF, INTO THE PEDESTAL- DENTING THE BUMPER IN. I THOUGHT, MY GOODNESS, WHAT IF MY 2 KIDS WERE OUTSIDE PLAYING? I CALLED MOPAR DIRECTLY RIGHT AWAY AND WAS TOLD THAT IT THERE ARE NO RECALLS. I PAID TO HAVE THE BUMPER PULLED OUT, BUT THE PASSENGER SIDE FENDER HAS A SMALL SPOT OF RUST WHERE IT CRUNCHED. I KNOW IT WILL SPREAD FROM THERE. NOW, I RECEIVE A LETTER FROM MOPAR SAYING THAT THE TRUCK CAN SLIP OUT OF PARK ON ITS OWN- RECALL T79. I DO NOT FEEL SAFE WITH THE TRUCK. I LOVE THE RAM, BUT PARK ON THE SIDE OF THE ROAD FOR 7 MONTHS BECAUSE OF THIS. I WILL BE SATISFIED IF MY TRUCK IS BOUGHT BACK AND I BUY A DIFFERENT ONE- AND IF NOT, I AM SENDING THIS COMPLAINT AND WILL BE HAVING MY ATTORNEY COMMENCE A LAWSUIT. THIS CAN BE A FATAL ISSUE AND IF MY FAMILY GETS INJURED, IT WILL BE A WRONGFUL INJURY OR WORSE. PLEASE LET ME KNOW HOW TO PROCEED.

I RECEIVED NOTICE OF RECALL T51 AFTER BEING MADE AWARE OF THE ISSUE ~ SEPTEMBER 2017. SINCE THAT TIME I HAVE MADE MULTIPLE (LOST TRACK) REQUESTS FOR SERVICE. THE LAST ONE I WAS TOLD THERE ARE OVER 100 ON THE LIST "IN FRONT OF ME" AND THAT WITH THEIR ALLOCATION OF 2-3 PER WEEK IT'LL BE "OVER A YEAR" UNTIL I AM ABLE TO GET THE PARTS REQUIRED TO COMPLETE THE RECALL. THIS IS TOTALLY UNACCEPTABLE. THE RECALL IS FOR A WATER PUMP ISSUE THAT CAN CAUSE A FIRE IN THE ENGINE COMPARTMENT. PER YOUR SITE..."UNDER THE LAW, IF A VEHICLE RECALL HAS BEEN INITIATED, CONSUMERS ARE ENTITLED TO THE REMEDY WITHOUT CHARGE AND WITHIN A REASONABLE TIME". I DON'T THINK TWO YEARS FOR A SAFETY RELATED ISSUE IS "REASONABLE" TO ANYONE...BUT "THEM". I DID SEE WHERE THEY HAVE DONE THE SAME THING IN THE PAST...DELAYING/PROLONGING THE REPAIR OF ISSUES. I'M NOT SURE HOW THEY ARE ACCOUNTING FOR THAT BUT IT WOULD SEEM THEY ARE DRAGGING OUT THE COST/EXPENSE AS LONG AS THEY CAN. I REQUEST SOME/ANY HELP FOR MYSELF, AND THE OTHER >100 CUSTOMERS (JUST AT THIS ONE LITTLE DEALERSHIP IN KLAMATH FALLS, OR). I'M SURE OUT OF THE ~440K TRUCKS WE ARE NOT THE ONLY ONES WITH THIS ISSUE. THANK YOU.

TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT STATED THAT THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SCOTT ROBINSON CHRYSLER DODGE JEEP RAM, 20900 HAWTHORNE BLVD, TORRANCE, CA 90503) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 3585335. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AT 28,000 MILES THE CRUISE CONTROL SET SWITCH QUIT WORKING. SWITCH WAS REPLACED AND WORKED FIND UNTIL 34,000 MILES AT WHICH TIME THE CRUISE CONTROL SET SWITCH QUIT WORKING AGAIN. ACTS EXACTLY LIKE FIRST TIME AND TAKING IT IN FRIDAY FOR DODGE TO CHECK OUT THE PROBLEM AND FIX IT AGAIN. WHEN I PRESS THE CRUISE CONTROL SWITCH IT SAYS IT IS READY BUT WHEN I PRESS THE SET SWITCH NOTHING HAPPENS.

I DO NOT KNOW ALL OF THESE RECALLS ARE ISSUED AND THE DEALERS ALWAYS SAY THE HAVE NOT BEEN FURNISHED THE PARTS TO FIX THEM. THERE 3 ACTIVE RECALLS ON MY RAM RIGHT THAT HAVE BEEN ISSUED LAST YEAR AND EARLY THIS YEAR

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE ACCELERATED AND THE FLASHING LIGHTING BOLT AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RON BOUCHARD CHRYSLER DODGE RAM (978-345-1800, LOCATED AT 288 LUNENBURG ST, FITCHBURG, MA 01420) AND REPAIRED; HOWEVER, THE CONTACT DID NOT REMEMBER WHAT WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE, BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT SOMEONE WOULD CALL THE CONTACT BACK. THE CONTACT WAS NOT CALLED BACK. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS NOT PROVIDED.

VEHICLE "DEAD PEDAL" THROTTLE RESPONSE IS DOWNRIGHT DANGEROUS. WHEN ACCELERATOR IS PUSHED TO THE FLOOR TO GET OUT OF THE WAY OF TRAFFIC THE TRUCK IS UNRESPONSIVE FOR SEVERAL SECONDS AND CAME MEAN LIFE OR DEATH IN CERTAIN SITUATIONS. THIS HAS BEEN A PROBLEM SINCE NEW BUT FCA WILL NOT CORRECT THE ISSUE!! PLEASE HELP GET THIS CORRECTED, WE DO NOT NEED SOMEONE TO DIE BEFORE IT GETS CORRECTED.

FIRESTONE TIRES WITH ONLY LESS THAN 16000 MILES WORE OUT WHICH COULD CAUSE A WRECK IF I HAVE TO DRIVE VEHICLE IN BAD WEATHER OR RAIN. WE NOTICED AND EVEN SPOKE TO OUR DEALER AND MOPAR AND NOTHING WAS DONE. YOU BUY A NEW TRUCK AND PAY OVER 50,000 FOR IT YOU THINK THE TIRE WOULD LAST AT LEAST 3 TO 6 YRS OR AT LEAST 30,000 TO 60,000 MILES ANYWAY.

TRUCK HAS AN ISSUE WITH THE GAS PEDAL AT TIMES FROM A START THE TRUCK DOES NOT IMMEDIATELY RESPOND TO INPUT BY THE RIGHT FOOT. ALSO, IF ACCELERATING AND THEN YOU TAKE PRESSURE OFF TO RE PRESS THE PEDAL TO GO IT DOES NOT RESPOND FOR A 1-2 SECOND OR SO PERIOD. THIS PROBLEM IS REPEATABLE AT ANY TIME BY DOING WHAT WAS STATED. THIS IS A SAFETY ISSUE WHERE AS IF THE DRIVER NEEDS IMMEDIATE ACCELERATION TO GET OUT OF A POSSIBLE COLLISION AND THERES NOT RESPONSE FROM THE INPUT PLACED ON THE PEDAL IT COULD CAUSE A SERIOUS ACCIDENT. I HAVE OWNED 7 DODGE VEHICLES, AN 02 RAM, 04 RAM, 05 GCARAVAN, 09 RAM, 17 DURANGO, AND THE 15 RAM 2500, OUT OF ALL THE VEHICLES I HAVE OWNED NONE OF THEM HAVE HAD THIS ISSUE. ALL OF THEM BUT THE 02 HAVE THE ELECTRIC FLY BY WIRE THROTTLE SYSTEM. THIS NEEDS TO BE ADDRESSED BY FCA IMMEDIATELY! IT IS A WELL KNOWN ISSUE FOR THE LAST FEW MODEL YEARS. DO PEOPLE HAVE TO DIE TO CORRECT? THIS HAPPENS ON MY TRUCK DAILY WHILE DRIVING. SPEED IS NOT DEPENDENT IS WHEN YOU TAKE PRESSURE OF THE PEDAL FOR A SECOND OR WHEN AT A STOP AND ACCELERATING.

WHAT HAS HAPPENED IS YOUR ADVERTISING HAS GOTTEN WORSE! WHO IS YOUR TARGET AUDIENCE, CHILDREN?! STOP MAKING THE CHARACTERS SOUNDS LIKE WHINEY DORKS, PRESENT MORE REALISTIC SITUATIONS, AND STOP MAKING COPS LOOK LIKE BAD GUYS! YOU PEOPLE ARE SO OUT OF TOUCH WITH THE GENERAL POPULATION...I WANT TO STOP WEARING MY SEAT BELT BECAUSE YOU MAKE IT RETARDED TO WANT TO....

SEE ATTACHMENT, I WAS UNDER 1900 CHARACTERS BUT SYSTEM WOULD NOT LET ME SEND.

DRIVING LOCAL STREETS AND ON PARKWAYS BRAKES DO NOT RESPOND TO IMMEDIATE FOOT PRESSURE ON PEDAL, LONG BRAKING DISTANCE TO STOP,HAVE TO STAY BACK ADDITIONAL CAR LENGTHS TO MAKE A SAFE STOP. SPEED IS KEEP WITHIN LIMITS OF POSTED SIGNS, TRUCK BROUGHT IN FOR BURST POWER STEERING HOSE UNDER WARRANTY, TOLD OF BRAKE ISSUE,TESTED AND DETERMINED TO BE OK. NOT A SAFE FEELING IF YOU YOU HAVE TO STOP SUDDENLY OR IN AN EMERGENCY SITUATION. NEEDS TO BE ADDRESSED AND FIXED PROPERLY BEFORE AN ACCIDENT OR MULTIPLE FATALITY HAPPENS. ADDITONALLY I NEVER HEARD OR FELT THE ANTI LOCK BRAKE SYSTEM ACTIVATE IN ANY FAST SUDDEN BRAKING SITUATION.

FRONT END WOBBLE AT 65 MPH TO 70 MPH

WHEN DIMMING THE DASH LED LIGHTING THEY WILL FLICKER AT THE LOWER SETTING. MOSTLY HAPPENS WHEN OUTSIDE TEMPERATURE IS BELOW 40 DEGREES.

ON 5 OCCASIONS THE TRUCK SHIFTED FROM PARK INTO REVERSE WHILE RUNNING. DURING ONE OF THESE EVENTS ON 31 OCT 2017 I WAS BEHIND THE TRUCK SETTING UP TO "PULL" A FENCE TIGHT. APPROXIMATELY 5 MINUTES AFTER I GOT OUT OF THE TRUCK IT SHIFTED INTO REVERSE AND KNOCKING ME TO THE GROUND. I WAS STRUCK AGAIN JUST AS THE DRIVERS DOOR (WHICH WAS OPEN) CAUGHT A FENCE POST AND STOPPING THE TRUCK. BEFORE THIS INCIDENT I REPORTED THE PROBLEM TO MY DEALERSHIP IN DEC 2016. I NOTIFIED RAM CARE THE DAY OF THE INCIDENT AND THEY EFFECTIVELY BLEW ME OFF FOR 15 DAYS BEFORE SENDING AN INDEPENDENT INSPECTOR. I RECEIVED FIAT CHRYSLER'S RESPONSE ON 3 MAR 2017. THEY FOUND NO FAULT WITH THE VEHICLE, TRANS, LINKAGE, PARKING PAWL AND BRAKE. TELLING ME IT WAS MY FAULT FOR LEAVING THE VEHICLE RUNNING WHILE NOT IN IT. ON 4 OF THESE OCCASIONS I WAS IN IT. ON 6 OTHER OCCASIONS WHEN TURNING THE TRUCK OFF I HAD TO CYCLE THE TRANS SELECTION LEVER FROM PANK AND BACK TO PARK.

DEAL THROTTLE PEDAL WHEN MAKING FAST ACCELERATIONS DUE TO RAPID CHANGING TRAFFIC CONDITIONS IN CITY TRAFFIC. PRESSING THROTTLE, LETTING OFF AND THEN PRESSING THROTTLE AGAIN RESULTS IN NO THROTTLE RESPONSE FOR 1-2 SECONDS.