2015 Ram 2500 Complaint Log

CAB BRAKE LIGHT WENT BAD AFTER 5 YEARS AND THE INTERIOR OF TRUCK WAS FLOODED WITH RAIN WATER. WATER WAS RUNNING OUT OF HEADLINER INTO THE DASHBOARD, RADIO AND ELECTRICAL COMPONENTS. AFTER RESEARCHING THIS ISSUE AND SPEAKING TO THE DEALERSHIP, THIS HAS BEEN AN ONGOING ISSUE FOR RAM VEHICLES. I NOW HAVE MOLD SET UP IN MY VEHICLE BUT CONSIDER MYSELF LUCKY THAT A FIRE DIDN'T OCCUR.

OUR 2015 RAM POWER WAGON LESS THAN 40,000 MILES ON THE ODOMETER WENT INTO LIMP MODE(SERVICE ADVISER TOLD US THAT'S WHAT IS CALLED) WHILE WE WERE DRIVING ON I-65. WE TOOK THE CAR TO FREEMAN DODGE IN NASHVILLE, TN AND THEY COULD NOT FIND A PROBLEM, APPARENTLY TRUCK DIDN'T GIVE A CODE AND THEY COULD NOT REPLICATE THE ISSUE. HOWEVER, WHEN WE ARE PICKING OUR TRUCK BACK FROM THE DEALER THEY TOLD US THAT TRANSMISSION DIPSTICK TUBE IS BROKEN, WE ASKED THEM HOW IS THAT POSSIBLE AND ALL THEY COULD TELL US WAS WE DON'T KNOW AND THE COST OF FIXING IT IS OVER $500(WE DID NOT GET IT FIXED), THE SERVICE ADVISER TOLD US THAT SHE HAS SEEN THIS PROBLEM IN THE PAST AS WELL, I ASKED HER IF SHE HAS SEEN ANY OTHER SCRATCHES OR DENTS AROUND THE BROKEN TUBE SHE TOLD US THAT THERE IS NO ANY OTHER DAMAGE BUT THE DIPSTICK TUBE. I TOLD HER THAT THE TRUCK IS ALMOST 2 FEET OFF THE GROUND AND WE NEVER TOOK THE TRUCK OFF ROADING EVER BEFORE HOW IS IT POSSIBLE AN OBJECT CAME UNDERNEATH THE TRUCK HIT PRECISELY THE TRANSMISSION DIPSTICK TUBE BROKE THE DIPSTICK TUBE BUT DIDN'T DAMAGE OR MADE SCRATCHES NOTHING AROUND? HER ANSWER WAS I DON'T KNOW. WE PICKED THE TRUCK UP AND CAME HOME AND DID A LITTLE RESEARCH ON THE INTERNET TO SEE IF ANYONE HAS SIMILAR PROBLEMS AND I READ A FEW ARTICLES ABOUT IT AND APPARENTLY DODGE IS AWARE OF THE PROBLEM AND ADDRESSED THE ISSUE ON THE NEWER MODELS. IF YOU PLEASE LOOK AT THIS INCIDENT WE WOULD VERY MUCH SO APPRECIATED. THANKS YOUR TIME READING THIS!

COOLING FAN SHROUD IS DETERIORATING CAUSING THE FAN BLADES TO SCRAPE IT. MY TRUCK IS OUT OF WARRANTY BUT STILL ONLY HAS 40,000 MILES ON IT. I HAD TO REMOVE THE SHROUD TO PREVENT FURTHER DAMAGE AND OR A BREAKDOWN WHILE DRIVING. IT APPEARS TO HAVE PARTIALLY MELTED WITH THE EXPECTED HIGH TEMPERATURES. I HAVE HAD NO OVERHEATING INCIDENTS TO CAUSE THIS.

TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT STATED WHILE DRIVING THE VEHICLE, THE ELECTRONIC VEHICLE INFORMATION CENTER MALFUNCTIONED AND THE DISPLAY SCREEN FROZE AND ONLY DISPLAYED THE VEHICLE'S SPEED. DUE TO THE FAILURE, THE DRIVER WAS UNABLE TO ACCESS OTHER SAFETY INFORMATION SUCH AS TIRE PRESSURE AND TOWING. ADDITIONALLY, THE HORN NO LONGER OPERATED AS DESIGNED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE MANUFACTURER WAS CONTACTED. THE LOCAL DEALER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 42,080.*DT*DT

MY TRUCK HAS ONLY 41000 MILES ON IT AND THE TURBOCHARGER ACTUATOR AND A PUSH PIN HAD TO BE REPLACED. IT BROKE WHILE STATIONARY IN MY DRIVE WAY. THE DEALERSHIP SAID "TURBO ACTUATOR 3.50 VERIFIED AND FOUND THAT THE ACTUATOR LOST COMMUNICATION AND HAD EXCEEDED ITS LEARNING LIMIT, TURBO ACTUATOR WAS FAULTY." I WAS CHARGED $4018 TO REPLACE THE ACTUATOR AND A PIN THAT SHOULD NOT HAVE BROKEN OR EXCEEDED IT LEARNING LIMIT WHEN I DO NOT EVEN HAVE 50,000 ON MY TRUCK. I BOUGHT THIS BRAND NEW IN 2015. THEY ALSO HAD TO DRAIN MY COOLANT SYSTEM AND FAILED TO MAKE SURE THE COOLANT WAS REPLACED PROPERLY BEFORE I DROVE HOME. THE COOLANT WARNING LIGHT CAME ON WHEN I WAS ALMOST HOME AND HAD TO TURN AROUND AND GO BACK FOR THEM TO PROPERLY FILL MY COOLANT.

LEFT REAR TIRE ON RAM 2500 MEGACAB BLEW WHILE TOWING A WILDCAT 312BHX 5TH WHEEL ON 7/25/2020 AT 4:30 PM ON I 26 W IN SC ABOUT 1 MILE WEST OF EXIT 72. TRAVELING AT 65 MPH, TIRE WAS INFLATED TO 78 PSI AND NO ALARM RECEIVED FROM TPMS SYSTEM PRIOR TO TIRE BLOW OUT, FELT A WEIRD VIBRATION IMMEDIATELY BEFORE THE TIRE BLEW. THE BLOW OUT CAUSED $5817.45 WORTH OF DAMAGE TO THE TRUCK, NOT INCLUDING THE COST OF NEW TIRES. NO ADDITIONAL ACCIDENT HAPPENED BECAUSE WE WERE ABLE TO PULL SAFELY OFF THE INTERSTATE ONTO THE SHOULDER AND REMOVE ANY LARGE DEBRIS PIECES FROM THE INTERSTATE.

RIGHT REAR TIRE ON RAM 2500 MEGACAB BLEW WHILE TOWING A WILDCAT 312BHX 5TH WHEEL ON 7/25/2020 AT 1:45 PM ON I 26 W IN SC AT EXIT 159. TRAVELING AT 65 MPH, TIRE WAS INFLATED TO 78 PSI AND NO ALARM RECEIVED FROM TPMS SYSTEM PRIOR TO TIRE BLOW OUT, FELT A WEIRD VIBRATION IMMEDIATELY BEFORE THE EXIT AND WAS ATTEMPTING TO EXIT TO CHECK THE VEHICLE AT THE PILOT STATION. THE BLOW OUT CAUSED $3858.59 WORTH OF DAMAGE TO THE TRUCK, NOT INCLUDING THE COST OF NEW TIRES. NO ADDITIONAL ACCIDENT HAPPENED BECAUSE WE WERE ABLE TO PULL SAFELY OFF THE INTERSTATE ONTO THE SHOULDER AND REMOVE ANY LARGE DEBRIS PIECES FROM THE INTERSTATE.

TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE VEHICLE WAS TAKEN TO AUTOWORLD DODGE CHRYSLER JEEP RAM (1370 AUTO CENTER DR, PETALUMA, CA 94952) WHERE THE RECALL REPAIR WAS COMPLETED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A TIRE CENTER FOR A FRONT WHEEL ALIGNMENT HOWEVER, THE TECHNICIAN WAS UNABLE TO PERFORM THE ALIGNMENT BECAUSE AS A PART OF THE RECALL REPAIR, THE DRAG LINK NUT WAS WELDED TO SUBFRAME. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

WHILE DRIVING ON THE INTERSTATE, GOING UPHILL UNDER LOAD, THE FAN SHROUD WAS SUCKED INTO THE FAN, BREAKING A FAN BLADE OFF WHICH PUNCTURED THE RADIATOR CAUSING A LOSS OF COOLANT AND AFFECTING ENGINE POWER. THIS ALSO COULD HAVE LEAD TO A FAILURE OF THE ENGINE ACCESSORY DRIVE BELT CAUSING A LOSS OF THE POWER STEERING AND BRAKES. THIS IS THE SECOND OCCURRENCE OF THIS FAILURE ON MY TRUCK, AND I KNOW OF A NUMBER OF OTHER OWNERS OF RAM CUMMINS TRUCKS WITH THE EXACT SAME FAILURE. THE POSSIBLE LOSS OF THE POWER STEERING AND BRAKES AT HIGHWAY SPEEDS IS A VERY DANGEROUS SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) AND THE VEHICLE WAS REPAIRED AT CARL HOGAN CHRYSLER DODGE JEEP RAM (2335 US-45, COLUMBUS, MS 39705). THE CONTACT STATED THAT THE RECALL REPAIR CAUSED DAMAGE TO THE VEHICLE DUE TO THE WELDING OF THE NUT TO THE ADJUSTMENT SLEEVE WHICH CAUSED THE FRONT END TO BE OUT OF ALIGNMENT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED PRIOR TO THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE DIESEL EXHAUST FLUID PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DIESEL EXHAUST FLUID PUMP WAS NOT REPLACED. THE VEHICLE WAS NEXT TAKEN TO AN INDEPENDENT MECHANIC TO HAVE THE TIRES ROTATED AND THE ALIGNMENT CHECKED. THE CONTACT WAS INFORMED THAT THE ALIGNMENT WAS OFF DUE TO THE WELDING PERFORMED ON THE VEHICLE AND TO HAVE THE VEHICLE TAKEN BACK TO THE DEALER. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS IN ALIGNMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ACKNOWLEDGED KNOWING OF SIMILAR FAILURES AFTER THE RECALL REPAIR WAS PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT STATED THAT WHEN DRIVING AT 60MPH A VEHICLE FAILED TO YIELD THE RIGHT OF WAY ENTERING TRAFFIC, THE CONTACT WAS UNABLE TO STOP AND CRASHED INTO THE VEHICLE DRIVER'S SIDE. THE CONTACT DRIVER'S SIDE FRONTAL AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, SHOULDER'S, AND RIGHT KNEE AS HE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE STATE POLICE WAS PRESENT AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 65,250.

VEHICLE WAS STATIONARY ON A CITY STREET. IN PARK, MOTOR NOT RUNNING, KEYS NOT IN THE IGNITION. VEHICLE STARTED TO ROLL AND CRASHED INTO A UTILITY POLE NEARLY BREAKING IT IN TWO. THERE WAS A RECALL PERFORMED IN 2019 TO PREVENT THIS FROM HAPPENING. A GOOGLE SEARCH SHOWS THAT THE RECALL DID NOT CORRECT ALL THE ISSUES. I CONTACTED FCA, THEY SENT AN INSPECTOR OUT, I WAS TOLD BY THE INSPECTOR([XXX]) VIA PHONE THAT THE TRUCK WAS A ABLE TO BE SHIFTED FROM PARK WITH THE KEYS NOT IN THE IGNITION AND WITHOUT PRESSING THE BRAKE. IT FAILED 2 OUT OF THE 15 OR 20 TIMES THAT HE TRIED. I WAS LATER CONTACTED BY FCA SAYING THERE WAS NO FAULT ON THE MANUFACTURER. THEY MADE NO OFFER TO REPAIR THE VEHICLE EVEN AFTER THE INSPECTORS REPORT. THE INSPECTOR TOLD ME THAT HE WOULD NOT PUT HIS FINDINGS IN WRITING TO ME AND THAT I WOULDN'T BE ALLOWED TO HAVE A COPY OF THE REPORT. HE DID SAY THAT IF HE WAS UNDER OATH HE WOULD TELL A JUDGE AND JURY WHAT HE STATED TO ME. THESE TRUCKS ARE NOT SAFE. THESE BUSINESS PRACTICES ARE NOT ACCEPTABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING DOWN HWY AT 45 MPH, TRUCK ABRUPTLY SHIFTED INTO AND STUCK IN 4TH GEAR. RESEARCH SEEMS TO REFLECT THIS IS A COMMON ISSUE ON THESE VEHICLES FOR PAST FEW YEARS MAYBE NEED A RECALL ON THESE PARTS CAUSING THE TRUCK TO GO INTO WHAT DODGE CALLS "LIMP MODE" . ALSO THE TRANSMISSION DIPSTICK TUBE SNAPS OFF WHERE IT BRACKETS TO BELL HOUSING, FREQUENTLY AT 77.00 A POP FOR TUBE IT SHOULD LAST MORE THAN 3 YEARS. *TR

TRUCK TRANSMISSION KEEPS GETTING STUCK IN 4TH GEAR, SHIFTING REALLY HARD WHEN IT HAPPENS AND MAKING LOUD NOISES., A LOUD POP AND THUMP AND SOMETIMES A WHINE. HAPPENS WHILE IN MOTION GOING ABOUT 55MPH. STARTED BACK IN SEPT 2019 1 TIME. HAPPENED AGAIN TWICE IN A WEEKS TIME FROM END OF FEB 2020 TO BEGINING OF MARCH 2020.

BLOWER MOTOR WORK INTERMITTENTLY, STARTS AFTER DRIVING FOR 30 MINUTES OR MORE. *TR

PARKING BRAKE BECAME LOOSE AND STOPPED HOLDING THE VEHICLE PRIOR TO 86,000 MILES. ADJUSTMENT WAS MADE TO THE PARKING BRAKE BUT IT FAILED TO HOLD THE VEHICLE AFTER ADJUSTMENT WHEN THE PARKING BRAKE WAS TESTED. PROBLEM WAS DIAGNOSED ON 2/10/2020 AS DELIMITATION OF LINING MATERIAL FROM THE PARKING BRAKE SHOES. ONLINE SEARCHES INDICATE OTHER OWNERS REPORTING THE SAME ISSUES.

FELT A VIBRATION IN THE STEERING WHEEL AFTER GETTING TIRES ROTATED ON THE TRUCK. MY HUSBAND FOLLOWED ME IN OUR OTHER VEHICLE AND VERIFIED THAT THE DRIVER SIDE FRONT TIRE WAS BOUNCING AS TRUCK WAS DRIVING DOWN THE ROAD. TOOK TRUCK BACK TO DISCOUNT TIRE IN JACKSONVILLE, FL THEY REMOVED AND INSPECTED THE TIRE AND FOUND A BULGE IN THE TREAD OF THE TIRE. SPARE WAS INSTALLED ON THE TRUCK WHILE THE TIRE WAS REPLACED UNDER ROAD HAZARD WARRANTY THAT WAS PURCHASED WITH THE TIRE.

HEAT ON THE DRIVERS SIDE DOES NOT WORK.

TOOK THE TRUCK INTO GET THE TIRES ROTATED AND THE TECHNICIAN FOUND A BULGE IN THE TIRE TREAD OF ONE OF THE REAR TIRES ON THE TRUCK. SPARE WAS INSTALLED ON THE TRUCK WHILE THE TIRE WAS REPLACED UNDER ROAD HAZARD WARRANTY THAT WAS PURCHASED WITH THE TIRE.

I RECENTLY EXPERIENCED A PROBLEM WITH THE ABS/TRACTION CONTROL SYSTEM ON MY 2015 DODGE RAM 2500 PICKUP. THE TRUCK ONLY HAS 40,000 MILES. FIRST NOTICED THE PROBLEM AS I WAS GOING UP HILL ON AN EXIT RAMP OFF THE HIGHWAY. THE ABS/TRACTION CONTROL STARTED COMING ON OCCASIONALLY AT FIRST FOR NO APPARENT REASON. I HAD MY MECHANIC PUT THE TRUCK ON HIS SCANNER TO SEE IF A CODE POPPED UP. NOTHING SHOWED UP AS BEING WRONG. REPLACED THE BACK TIRES ON THE TRUCK AND THAT DIDN'T HELP. TOOK IT TO THE DEALER AND THEY COULDN'T GET A CODE TO SHOW UP EITHER. CHRYSLER HAD A SERVICE BULLETIN AND THE DEALER RE-PROGRAMMED THE COMPUTER ON THE TRUCK. THAT DIDN'T HELP. THEY FINALLY DIAGNOSED THE PROBLEM AS THE OUTER TIE ROD BEING WORN OUT CAUSING THE ANGLE SENSOR AND ABS TO ENGAGE. I ENDED UP PAYING $1,879.19 TO GET IT FIXED. THE DEALER ADMITTED THAT THERE HAD BEEN A RECALL WITH THE DRAG LINK BUT REFUSED TO COVER THE REPAIRS UNDER THE RECALL. I HAVE NEVER HAD A VEHICLE WHERE THE TIE RODS WORE OUT AFTER 40,000 MILES. MY UNDERSTANDING (EVEN THOUGH I AM NOT A MECHANIC) IS THAT THE DRAG LINK/SUSPENSION ON RAM TRUCKS IS NOTORIOUS FOR BEING A PROBLEM. I FELT THAT CHRYSLER SHOULD HAVE COVERED THIS SINCE THEY KNEW ABOUT THE PROBLEM WITH THE DRAG LINKS.

TRANSMISSION FAILURE, THIS IS DUE TO A PLASTIC FITTING ON THE SECONDARY FILTER THAT DOES NOT ALLOW A CORRECT TIGHTENING, OVER TIME THE FILTER COMES LOOSE AND SLOWLY BURNS UP THE TRANSMISSION RESULTING IN VERY EXPENSIVE REPAIRS.

TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO PARK. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED WHILE DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE. ADDITIONALLY, THE VEHICLE REMAINED IN FIFTH GEAR. THE CONTACT ATTEMPTED TO TURN-OFF AND RESTART THE VEHICLE, HOWEVER THE VEHICLE FAILED TO RESTART. THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT CALL ELGIN CHRYSLER DODGE JEEP RAM (1010 E CHICAGO ST, ELGIN, IL 60120, (847) 697-0900), AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS TOWED TO THE DEALER AND WAS DIAGNOSED THAT THE PARKING BRAKE CEASED CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO ZEIGLER CHRYSLER DODGE JEEP RAM (208 W GOLF RD, SCHAUMBURG, IL 60195) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART ON THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT ON ANOTHER OCCASION, THE VEHICLE REMAINED IN FIRST GEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. THE VIN WAS NOT AVAILABLE.

I received a recall for 19v021000 I went an had the dealer fix the recall an they welding the jam nuts as a temporary fix now I’m unable to have alignment la done so what am I supposed to do for alignment an for tire wear the fix is me spending 850 dollars for different control arms that should’ve been fixed the first time. The dealer stated that it was a temporary repair until Chrysler came up with a solution but it’s been three years an still no fix. Very unacceptable.

THIS VEHICLE HAS HAD THE RECALL ON THE STEERING PERFORMED, AND EVER SINCE THEY TAC WELDED THE DRAG NUT, THE ALIGNMENT IS EXTREMELY INACCURATE WHICH IS ALSO CAUSING THE STEERING WHEEL TO BE COMPLETELY OFF. DUE TO NOW NOT BEING ABLE TO HAVE A PROPER ALIGNMENT DONE TO FACTORY SPECS BECAUSE OF THIS "TEMPORARY FIX" I AM NOW REPLACING FRONT TIRES IN A YEAR OF HAVING THE VEHICLE DUE TO SEVERE UNEVEN TIRE WEAR ON THE FRONT TIRES BECAUSE OF A "TEMPORARY FIX" INSTEAD OF JUST REPLACING THE PARTS.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 35 MPH, "5 MPH MAX SPEED IN 150 MILES" ILLUMINATED ON THE INSTRUMENT PANEL. THE MILES BEGAN TO COUNT DOWN AS THE CONTACT CONTINUED TO DRIVE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO KEN NELSON CHRYSLER DODGE JEEP RAM (1000 N GALENA AVE, DIXON, IL 61021, (815) 288-4455) WHERE IT WAS DETERMINED THAT A NOX SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 100,500.

THE ENGINE LIGHT CAME ON AND THE DEALERSHIP SAYS THE CATALYTIC CONVERTER NEEDS TO BE REPLACED, BUT IT APPEARS ITS A RECALL BUT WE HAVE NOT RECEIVED A RECALL NOTICE AND THE DEALER SAYS ITS NOT LISTED YET SO THEY WANT $2,000 TO REPAIR EVEN THOUGH WE TOOK OUT THE EXTENDED WARRANTY WHEN WE PURCHASED IT.

TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT STATED THAT THE ANTI-FREEZE RESERVOIR WAS LEAKING. THE VEHICLE WAS TAKEN TO DICK MYERS CHRYSLER DODGE JEEP RAM FIAT (540-908-3882, LOCATED AT 1711 S MAIN ST, HARRISONBURG, VA 22801) WHERE IT WAS DETERMINED THAT THE RESERVOIR WAS NOT COVERED UNDER THE WARRANTY AND THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE DEALER ORDERED THE PART. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,753.

DRIVERS AND PASSENGER WINDOWS DO NOT RAISE OR LOWER BUT THE BACK SEAT WINDOWS ON BOTH SIDES RAISE AND LOWER FINE. THE OUTSIDE MIRRORS WILL NOT RETRACK AND THE RADIO DOES NOT TURN OFF WHEN THE KEY IS TURNED OFF AND REMOVED, EVEN IF TO GET OUT OF THE TRUCK AND USE THE REMOTE AND LOCK THE DOORS THE RADIO REMAINS ON, THE ONLY WAY TO TURN IT OFF IS USING RADIO KNOB TO TURN IT OFF. THE REMOTE START ONLY ALLOWS THE TRUCK TO RUN FOR 5 SECONDS THEN SHUTS THE ENGINE OFF. THIS TRUCK HAS A MIND OF IT SELF WITH THE DRIVER NOT BEING ABLE TO CONTROL THE FUNCTIONS. IT HAS BEEN SEEN BY DODGE MANY TIMES IN TEXAS AND NOW ARIZONA OVER A SPAN OF TWO YEARS.

OEM TRAILER BRAKE CONTROLLER FAILS TO PROVIDE ADEQUATE VOLTAGE TO APPLY TRAILER BRAKING FOR THIS VEHICLE. TRAILER BRAKE CONTROLLER IS UNABLE TO LOCK THE TRAILER BRAKES AND THEREFORE YOU ARE UNABLE TO "SET" THE PROPER GAIN ON THE TRAILER BRAKE CONTROLLER. THIS CREATES A UNSAFE CONDITION THAT ALLOWS THE TRAILER TO PUSH THE TOW VEHICLE WHEN BRAKING.

WHEN I BUMPED THE IGNITION KEY WITH MY KNEE WHILE DRIVING 75 MPH ; THE ENGINE DIED. I HAD TO COME TO A COMPLETE STOP, PUT THE VEHICLE IN PARK, AND PRESS ON THE BRAKE TO RESTART THE ENGINE. I LOST POWER STEERING WHILE PULLING A LOAD IN HEAVY TRAFFIC.

TL* THE CONTACT OWNS A 2015 RAM 2500. THE VEHICLE WAS TAKEN TO WESTGATE DODGE RAM WAKE FOREST (10936 STAR RD, WAKE FOREST, NC 27587, (919) 809-6559) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) WHERE THE REMEDY WAS TO WELD THE NUT. THE CONTACT WAS CONCERNED THAT THE REMEDY WAS NOT THE CORRECT REMEDY FOR THE RECALL DUE TO WELDING TWO DIFFERENT METALS TOGETHER AND BURNING THE NUT. THE CONTACT WAS ALSO CONCERNED THAT THE REMEDY WOULD STOP THE VEHICLE FROM HAVING AN ALIGNMENT PERFORMED. THE SAME DEALER WAS CALLED AND INFORMED THE CONTACT THAT THE RECALL REMEDY WAS TO WELD THE NUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 65 MPH, "DEF SYSTEM 75 MPH SPEED LIMIT WILL BE LIMITED TO 5 MPH" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE TO WINNIE DODGE CHRYSLER JEEP RAM (LOCATED AT 125 TX-124, WINNIE, TX 77665, (409) 296-3500) WHERE IT WAS DIAGNOSED THAT THE DEF FUEL PUMP SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING APPROXIMATELY 40 MPH OVER A BUMP IN THE ROAD, THE CONTACT HEARD A BANG SOUND. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND FOUND THAT THE TAILGATE FELL DOWN AND STRUCK THE TRAILER JACK. THE CONTACT ALSO STATED THAT THE TAILGATE OPENED AT LEAST TEN TIMES SINCE OCTOBER OF 2018. THE VEHICLE WAS TAKEN TO LEN STOLER CHRYSLER/DODGE/RAM (1001 BALTIMORE BLVD, WESTMINSTER, MD 21157) WHERE IT WAS DETERMINED THAT THE TAILGATE WAS FINE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

A RECALL NOTICE, (#V06/NHTSA 19V-021) WAS ISSUED 1/31/2019. I IMMEDIATELY CONTACTED MEADOR CHRYSLER DODGE JEEP THAT FOLLOWING WEEK, AND WAS TOLD THEY HAD NO TIMEFRAME FOR REPAIR/REPLACE OF THE DEFECTIVE AND DANGEROUS PART. THE FOLLOWING MONTH, (MARCH), I RECEIVED ANOTHER NOTICE, CONTACTED THEM, AND I WAS PLACED ON A LIST FOR THE PART TO BE ORDERED. TWO MORE NOTICES WERE RECEIVED AND I WENT DIRECTLY TO THE DEALERSHIPS SERVICE MANAGER TO FIND OUT HOW MUCH LONGER I MUST DRIVE A DANGEROUS VEHICLE BEFORE THEY WOULD BE ABLE TO REPAIR IT AND WAS TOLD "WE ARE NOT CONCERNED WITH 2015 VEHICLES NOW, ONLY THE 2018 AND 2017", AND "DON'T CALL US, WE WILL CALL YOU WHEN WE ARE READY FOR YOURS". I HAVE NOTICED SLACK IN THE FRONT OF MY TRUCK AND HEARD SOME POPPING, YET THE DEALERSHIP IS EXHIBITING ABSOLUTELY NO CONCERN FOR OUR SAFETY AND POTENTIAL LOSS OF LIVES SHOULD THE STEERING BECOME SEPARATED WHILE TRAVELLING AT HIGHWAY SPEEDS. PLEASE HELP ME TO UNDERSTAND WHY THE DEALERSHIPS ARE SO LACKADAISICAL IN THEIR ATTITUDES WHEN LOSS OF LIFE IS POSSIBLE. THANK YOU.

TOOK THE TRUCK INTO GET THE TIRES ROTATED AND THE TECHNICIAN FOUND A BULGE IN THE TIRE TREAD OF ONE OF THE REAR TIRES ON THE TRUCK. SPARE WAS INSTALLED ON THE TRUCK WHILE THE TIRE WAS REPLACED UNDER ROAD HAZARD WARRANTY THAT WAS PURCHASED WITH THE TIRE.

I RECENTLY DROPPED MY TRUCK OFF FOR THE V06 STEERING ADJUSTER RECALL. IT HAS NOW LEFT MY STEERING WHEEL UNADJUSTABLE FOR FUTURE ALIGNMENTS. THE NUTS ARE WELDED SOLIDLY TO THE ADJUSTER. WHO IS RESPONSIBLE FOR COVERING FUTURE ALIGNMENTS? I AM NOW LEFT WITH NON SERVICEABLE STEERING COMPONANTS THAT WERE SUBPAR ON CHRYSLER END.

AUTO LIGHTS SPORADICALLY WON'T TURN ON. HEATER CORE WENT OUT, JUST BLOWING COLD AIR.

MY COMPLAINT HAS TO DO WITH THE APPROVED FIX FOR THE V06 REMEDY ON DODGE TRUCKS. IT IS RIDICULOUS TO THINK THAT AN APPROVED FIX IS TO DO A SOLID WELD ON THE JAB NUT THAT HOLD MY FRONT END TOGETHER. THAT I CAN ONLY GET ALIGNMENTS ON MY TRUCK IF I GO TO THE DEALERSHIP, AS THEY HAVE BEEN TOLD HOW TO SET THE ALIGNMENT WITHOUT HAVING TO BREAK THE WELD. PLEASE!!!! SINCE THEY HAVE WELDED THIS NUT, THE FEEL OF THE STEERING IS WORSE THAN IT WAS BEFORE THAT, ALL BE IT IN A DIFFERENT WAY. WHY WOULD ANYONE THINK THAT THIS IS A REASONABLE FIX FOR A $60K VEHICLE? I AM ASKING THAT YOU HAVE RAM, GO BACK TO THE DRAWING BOARD AND COME UP WITH SOMETHING THAT IS MORE REASONABLE AND GIVES THE CONSUMER THE CONFIDENCE THAT THINGS HAVE BEEN ADDRESSED PROPERLY. BECAUSE I DO NOT FEEL ANY SAFER HAVING HAD THIS STUPID WELD DONE, AND BEING LOCKED INTO THE CONDITIONS JUST EXPLAINED TO ME BY FCA US LLC. ALSO, THE DEALERSHIP HAS BEEN HORRIBLE TO ME. I HAVE HEARD TEN DIFFERENT THINGS ABOUT THIS RECALL FROM THEM (PARTS ARE AVAILABLE, BUT MOVE OUT THE DOOR QUICKLY, YOUR TRUCK HAS ALREADY BEEN FIXED, THEY ARE STILL WORKING ON A FIX, OR THEY DON'T RETURN CALLS, OR THEY TRANSFER YOU TO A SERVICE MANAGER IN TEXAS WHEN YOU LIVE IN UTAH). THIS WHOLE THING IS SUCH A BIG JOKE. PLEASE TAKE SOME TIME TO DETERMINE IF RAM IS BEING HELD ACCOUNTABLE FOR THIS FLAW IN THEIR DESIGN. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN TURNING THE STEERING WHEEL SKIPS AND PULLS, HAPPENS EVERY TIME I DRIVE IT. I DO USE THE TRUCK EVERYDAY COUPLE TIMES A MONTH.

SAFETY RECALL V06/NHTSA 19V-021. THIS RECALL WAS PERFORMED BY A DEALER WITH FULL EXPLANATION OF WHAT WAS BEING DONE. THEIR 'FIX' AS APPROVED BY YOU HAS REMOVED SERVICEABILITY OF THE STEERING SYSTEM. WELDING IN PLACE AS A 'FIX' IS BEYOND ACCEPTABLE! THIS BASICALLY HAS PASSED THE RESPONSIBILITY TO THE OWNER AND CREATES A GREATER SAFETY ISSUE OF NEEDING TO OTHER STEERING AND READABILITY ISSUES! DODGE/FCA ENGINEERS 'REINVENTED THE WHEEL' BY UTILIZING A JAM-NUT SET-UP THAT DIDN'T WORK. THEY ULTIMATELY CORRECTED THE PROBLEM ON THE 2019 MODELS BY RETURNING TO THE TRIED AND TRUE SPLIT TUBE WITH CLAMP DESIGN. I WANT MY TRUCK REPAIRED CORRECTLY TO A SAFE AND USABLE CONDITION IN RESPECT TO THEIR ULTIMATE DESIGN CORRECTION STANDARD. YOU GUYS ARE TASKED WITH CONSUMER SAFETY; YOU NEED TO HAVE PEOPLE MAKING THESE DECISION FULLY UNDERSTAND WHAT YOU ACCEPT FROM MANUFACTURERS!

VEHICLE LOOSES 6 MPH BEFORE TRANSMISSION SHIFTS DOWN TO PICKUP SPEED, I AM UNABLE TO USE ANYWHERE THERE IS ANY TYPE OF INCLINE. IN ORDER TO USE CRUISE CONTROL NEED TO DRIVE IN TRUCK LANE TO AVOID BEING REAR ENDED. DEALER CLAIMS THAT IT IS NORMAL BECAUSE THEY CAN'T CHANGE ANY SETTINGS. YOU WANT DATE THAT THE CRUISE CONTROL DOESN'T WORK THAT WOULD BE EVERY DAY I DRIVE MY TRUCK.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING APPROXIMATELY 45-55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE SWITCHED TO LIMP MODE. THE CONTACT STATED THAT THE VEHICLE COULD NO LONGER DRIVE ABOVE 5 MPH. THE CONTACT ASKED SEVERAL UNKNOWN DEALERS TO UPDATE THE ENGINE CONTROL MODULE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 59,200.

COOLANT RESERVOIR SEPARATED AT THE SEAM OF THE TWO HALF'S. THIS HAPPENED WHILE DRIVING CAUSING COOLANT TO SPILL AND SPRAY ALL OVER ENGINE BAY, BATTERY AND EXHAUST. I HAVE HEARD OF NUMEROUS OTHER PEOPLE EXPERIENCEING THE SAME ISSUE.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 20 MPH, THE CONTACT MADE A LEFT TURN AND HEARD AN ABNORMAL NOISE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING JAM NUT WAS FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE STEERING CONTINUED TO FAIL. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING DOWN A GRAVEL DRIVEWAY, THE FRONT SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. AN UNKNOWN DEALER WAS CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A TAKATA AIR BAG RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 25 MPH, THE STEERING WHEEL DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SHOULDER. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE LISTED IN NHTSA ACTION NUMBER: PE18016 (STEERING). THE INDEPENDENT MECHANIC TIGHTENED THE STEERING WHEEL BOLTS AS A TEMPORARY REMEDY. THE MANUFACTURER WAS CONTACTED, BUT WAS NOT ABLE TO ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,000.

THE CURRENT "FIX" FOR RECALL "19V-021" IS UNACCEPTABLE. THE FIX THAT CHRYSLER IS CURRENTLY USING FOR THIS RECALL IS TO WELD THE JAM NUTS ON THE DRAG LINK. THIS FIX IS NOT A PERMANENT SOLUTION AND PREVENTS THE VEHICLE FROM HAVING A PROPER STEERING ALIGNMENT COMPLETED DUE TO WELDING THE NUTS AND PREVENTING ADJUSTMENTS. THE DRAG LINK ON THESE VEHICLES NEEDS TO BE REPLACED COMPLETELY, NOT WELDED!

I WENT OUT TO THE GARAGE AND STARTED THE TRUCK ON 2/19/2019 TO LEAVE ON VACATION. I DROVE APPROXIMATELY ONE MILE AND TURNED THE ENGINE OFF. UPON RETURNING TO THE TRUCK, THE ENGINE WOULD NOT START AND THE DASH SAID WRONG KEY FOB. WAITED 15 MINUTES NO START AND ONE HOUR LATER STILL WOULD NOT START HAD IT TOWED IN FOR SERVICE. THE DIAGNOSTIC TESTING SHOWED THE KEY FOB LOST CODE FOR THE IGNITION. CODE B1A7B-01 IGNM GENERAL ELECTRICAL FAILURE. THIS IS THE SECOND TIME THAT HAS HAPPENED TO THIS TRUCK. THE OTHER TIME WAS IN JULY, 2016. AT THAT TIME I WAS IN MY DRIVEWAY TRYING TO MOVE THE TRUCK WHEN THE DASH KEPT TELLING ME WRONG KEY FOB. SOMETIMES ONE KEY WOULD WORK AND THE OTHER KEY WOULDN'T AND VICE VERSA. I FINALLY GOT IT STARTED AND DROVE TO THE DEALER. THE KEY FOB LOST CODE FOR THE IGNITION WAS ALSO THE PROBLEM AT THAT TIME.

THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) AT THE LOCAL DEALER. AFTER THE RECALL REPAIR WAS PERFORMED, THE CONTACT WAS UNABLE TO HAVE THE ALIGNMENT OR THE TIRES REMOVED FROM THE VEHICLE DUE TO THE WELD STATED IN THE RECALL REPAIR. THE DEALER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Our vehicle was not part of the safety recall V06/NHTSA 19V-21 recall based on VIN but have been experiencing same issues in the recall: Drag link separation can result in a loss of directional steering control. We have had several close calls of truck losing control. Vehicle currently in authorized dealership with the following diagnosis: Upon inspection, technician found the track bar to continuously back off, no known fix for this issue. Requesting our truck VIN [XXX] to be claimed under this recall. It is possible that other trucks that were manufactured from the same plant as ours could have been built with these defective parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The contact is requesting that their vehicle be added to the safety recall in order for their truck to be repaired.