2015 Ram 2500 Complaint Log

Airbag light triggered and message center says service airbags system. Horn does not work and all steering wheel controls do not work. Traced to bad clock spring in steering wheel. Will not pass inspection. Self diagnosed. Warning light always on and message center says service airbags on every start up. Possible severe injury during a front end collision..

While driving down highway 65 mph, abs system activated causing right rear brakes to activate causing vehicle to activate steering control making truck head towards on coming traffic before able to control vehicle to shoulder of roadway. Would like to know if, when, and who and where any previous recall work has been performed to this vehicle, bought at a dealership in Oklahoma with check engine light on, told it was gas cap. Turns out it was not a gas cap, there was programming involved to remove the MIL function of brake system. ECM was sent to a 3rd party vendor and unlocked, afterwards the previous program was unlocked showing disabling of MIL functions for several functions. Vehicle is having issues with electrical radiator fan causing excessive heat in compartment, what was the fix for this by MFG? Was it to just program out the electric fan from coming on at high speed ? Now engine within 20 minutes of idling overheats truck( road construction/wrecks)

Mopar has discontinued parts for many Ram vehicles with a 6.4L Hemi motor including the exhaust manifolds. My exhaust manifold is currently cracked and has an audible leak. Exhaust enters the cab of the vehicle when starting, idling, or reversing. They have no indication of providing a fix for this and the parts are not available aftermarket either. This broken piece not only affects the performance and safety but renders my truck unusable per DOT guidelines and would be red flagged during a roadside DOT check. In my area I know of three other trucks with the same issue. I have tried to reach out to the manufacturer with no response and all the dealers I have tried to reach do not have a solution. This problem can affect trucks as new as 2019 and old as 2011.

MANUFACTURER VIOLATION OF FEDERAL TREAD ACT REIMBURSEMENT REQUIREMENTS Vehicle experienced ABS hydraulic control unit failure in September 2022 with warning lights and transmission shifting problems. Repairs cost $5651 addressing brake system hydraulic control unit defects. In November 2024, manufacturer issued Recall C7B/NHTSA 24E-100 for identical hydraulic control unit ABS defects affecting 2012-2018 Ram vehicles. Federal regulation 49 CFR 573.13 requires manufacturers reimburse pre-notification repairs reasonably necessary to correct recalled defects. Manufacturer FCA US LLC improperly denied reimbursement under case 92237530, claiming parts not covered under recall repair. This violates federal TREAD Act mandatory reimbursement requirements. Manufacturer referenced wrong recall campaigns in denial letters, demonstrating failure to properly evaluate claim under applicable federal regulations. Request NHTSA enforcement action to compel manufacturer compliance with federal reimbursement obligations. Manufacturer operates established reimbursement system but improperly applies federal requirements. Safety defect was present in 2022 and subsequently recalled, establishing federal obligation for pre-recall repair reimbursement. Wilson v FCA class action settlement demonstrates manufacturer previously paid identical hydraulic control unit replacement costs for same defect type.

The contact owns a 2015 Ram 2500. The contact stated while the vehicle was parked, driving, or attempting to depress the brake pedal, the integrated trailer brake control failed to respond as intended while the trailer was hitched to the vehicle. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the integrated trailer brake control was not receiving adequate power, due to a faulty brake control not functioning as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 207,000.

Able to shift vehicle from park to gear without brake depressing. Truck jumps from park to reverse without being started. Yellow lights indicators for gear selected. Vehicle has died 3 times, once on highway lost total control of vehicle then turned on by itself. Once loaded with with a trailer turning off highway vehicle died lost power steering and engine functions. Vehicle died total blackout on dash then restarted.

Complete engine failure at about 175000 miles, also transmission failure at about 125000 miles

ABS module not working

Transmission stopped working temporarily after towing a trailer up a long hill, engine simply revved when i tried to accelerate at the very top just prior to descending the other side, after stopping for 3-4 minutes the transmission began to work again. Truck is available for inspection and has not been inspected by anyone The truck is equipped with both engine and exhaust braking and had the failure occurred going downhill with a trailer in tow then it would have created a safety issue. No warning lights or messages appeared prior to or after the incident to indicate there was any issues.

Both front brake lines ruptured. The left front ruptured while operating at highway speeds. The right ruptured immediately after replacing the left. Both ruptures where in the braided hose, on the same end within .75 and 2 inches from the connector.

I was driving and had the truck on cruise control and suddenly the cruise control disengaged and I got a message on the cluster that said Service Electronic Braking System. Now I get the message every time i turn on the truck. I read on line that this is an issue going on and just wanted to pass it along.

After parking right after a paid car wash, the truck wouldn’t start and had no power to any component. Couldn’t get vehicle out of park. Batteries fully charged and no issue with terminals. There would be random moments when power came back but when starter was pressed, a clicking sound would occur and all power shut down again. Truck had to be towed to dealership where they were unable to duplicate or determine what caused the problem. Our concern is not being able to move the vehicle out of danger when this occurs or the danger of it occurring while in motion, which we experienced years ago with a Jeep Grand Cherokee.

The contact owns a 2015 Ram 2500. The contact stated while driving at an undisclosed speed, the vehicle suddenly lost significant motive power, after which the contact became aware that the vehicle had downshifted independently, prompting him to pull to the shoulder of the roadway. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission solenoid pack. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Notification: U30. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 122,000.

Integrated trailer brake module produced by Continental Part Number 68237782AB does not function correctly. No voltage when gain set to 10 and manually activated. Issue frequently mentioned on RAM Forum pages. Dodge acknowledges that "may" have been an issue with a change in vendors. No warranty coverage.

10 months ago engine would die 1x/months Then 2x/months Then Weekly Titusville FL dealer changed ignition and wire harness, $865 & no change. 1x/months is now every mile. In Texas. This is dealer ripped me off.

ABS speed sensor on. Replaced and it remains on. It causes my cruise control, traction control and most importantly 4WD to stop working. This happened right in the middle of a week where we had lots of snow and ice and freezing temperatures. I got lucky and discovered that the ABS light causes the four-wheel-drive to not work before I manage to take a bad road that I had been planning to take. Meanwhile because of work I haven't had time to fix it till recently so all this time I have not had four-wheel-drive very bad weather. A very stupid fail safe feature, disabling 4WD over a speed sensor.

The contact owns a 2015 Ram 2500. The contact stated that the vehicle was initially repaired under NHTSA Campaign Number: 19V021000 (Steering) at a local dealer; however, after the recall repair was performed, the vehicle was unable to receive a front alignment. The contact requested that the welds be removed to perform the alignment; however, several dealers and independent mechanics refused to remove the welds. The dealer had spoken with the manufacturer, but neither had offered any assistance. The Mopar manufacturer was also notified of the failure, and the contact was given a case number. The vehicle remained in the possession of the dealer. The failure mileage was approximately 106,000. The VIN was not available.

At 40/50 mph if you hit a bump the front end shakes violently and is hard to control the vehicle

My 2015 Ram 1500 Big Horn Has Intermittent ABS and traction control lights, no cruise or 4x4 The SEBS and ABS lights, and alarm will start flashing and dinging. then goes out, but come back on when on wet road. Truck slides around with loss of traction.

Where the traction bar mount is welded to the frame sheered off the frame while driving on the freeway causing me to lose steering control. Was not in an accident but I found that recall Safety Recall R46 / NHTSA 15V-541 for the two previous years was an issue. I have photos of the damaged traction control mount and will show where the separation was the same as the recall on 2013 and 2014 Rams.

This vehicle has a manufacturers #X99 extended warranty. It is for the Turbo Actuator. It extends to 15 years or 150,000 miles. I had a failure of my Turbo Actuator. The vehicle went into limp mode approx 2,000 miles from my home.The malfunction indicator lamp went on and I had to get the control solenoid fixed in order to continue to use the vehicle. We were told that this was related to the Turbo Actuator and to get it fixed when we got back home. I had to have more work done on it once home to finish the Turbo work done.I have approached Ram through mail and email to get reimbursed for the costs. I am continuously getting denied from the manufacturer. When I get emails from Stellantis the people only have one name and no direct contact number so I can speak with them. I have continuously asked to speak to a supervisor and no on will get back to me. I have submitted all my costs to have this fixed as well as the extended warranty X99. I have provided all the information they ask for per the extended warranty. I cannot speak to anyone about why they say my vehicles is not covered. According to the extended warranty X99 it is covered as my vehicle has approx. 93,000 miles at this time.

Turbo Actuator for Ram 2500 has been recalled in 2022, but for some reason, my Ram 2500 from 2015 was left out of the recall. The MIL indication and subsequent codes related to this failure are the same as being reported in the Warranty Bulletin previously addressed by FCA, X99 6.7 Cummins Turbocharger Actuator Warranty Extension. I was put at risk of an accident due to this happening on expressway. I experienced a loss of power when I certainly needed it to pull over to get to the shoulder. I believe my vehicle and others that were built with these subpar actuators should have been included in this warranty extension. Please advise if further information is needed. The ideal resolution is to be included in the warranty extension of the actuator and have the appropriate part replacement for this issue. Thank you for your time into this matter, Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Ram 2500 equipped with Cooper Tires, Tire Line: Discover AT3, Tire Size: 285/75/R17, DOT Number: (N/A). The contact became aware that the sidewalls on all four tires were cracked. The vehicle was taken to a tire center, and the contact was informed that the tires needed to be replaced. The tires were not replaced. The manufacturer was not contacted. The tire mileage was 36,000. The vehicle failure mileage was approximately 126,000

At highway speed vehicle did not have issues until steering into a hard turn. Steering became very heavy and lost power steering intermittently. Same issue occurred at low speed during turns

While my truck was parked and running (auto-started: FACTORY auto start), truck spontaneously burst into flames and burnt down before fire dept could get to it and put it out. TOTAL LOSS. Of note: fire dept was about 100yds away and responded as soon as we saw flames.

On 3/29/23 while driving approximately 80 miles back home, the vehicle began leaking engine oil and coolant upon acceleration. The vehicle was returned to the shop for repair but the repair failed. On 4/8/23, again the vehicle began to spew oil and coolant upon acceleration. No warning lights came on. The reservoir for coolant is drained of coolant. There is an odor of oil and antifreeze in the cabin which is harmful and poisonous. Also, the engine may fail along with other components on the vehicle without warning as no there is no indicator light warning of the problem.the vehicle was purchased on 3/29_23 from a used car dealership, whom allegedly claims to have inspected the vehicle thoroughly

Over the past 2 years we have had issues with the front end particularly the drag link coming loose and major steering problems and major bouncing which resulted in purchasing 2 new sets of tires within 2 years. It was brought to our attention that there was a recall for the exact same issue from NHTSA Recall# V06 19V-021. Unfortunately our VIN number was not listed on the recall although our truck was having the same issue that was listed in the recall. I have contacted NHTSA and filed a safety complaint (Complaint# 11570103). Over the 2 years, we have had the drag link repaired twice which has cost us approximately $4700 in repair costs and tire replacement which could have been covered had our truck was listed under the recall. I have requested NHTSA to investigate and list our truck under the recall and is requesting refunds to the repairs I have already paid for. This request has been declined and that is not acceptable. Please add my vehicle under the recall so I can request a reimbursement. I want somebody to call me directly at [XXX] today. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle slid out of gear with no keys or brake; children were in car and escaped injury but VERY unsafe Gear shift lever broke off steering column (separate incident)

Both front tires separated near the rim lt275/70r18

The blower motor for my air conditioner and heater is not working properly. The service company told me this is an ongoing issue with this model truck and I should file a complaint due to the number of incidents They are having with this vehicle with this problem. The service technician stated the computer box was full of corrosion from not being sealed properly from the factory. The service technician also stated that if the corrosion continues and the issue is not corrected, it could affect the entire ECM of my truck and my truck will not start.

The power steering pump bolts sheared off their mounts, causing a catastrophic and instant loss of my ability to steer and/or brake without great difficulty. While we were in a parking lot at the time, we had just crossed over a mountain pass, while hauling a 7200 lb travel trailer. Had it detached on a downhill, winding highway, this VERY easily would have been a fatal flaw.

The high pressure fuel pump is disintegrating. It has been recalled in newer dodge rams But has not been recalled 4 2015 even though it is very similar and made of the same material. This has been confirmed with the dodge dealership as this is where it sits, so it is available upon request. We had a check engine light come on prior to the incident but was never Indicated when checked at the shop that this was the problem. As far as safety goes you never know when it is going to act up. It usually doesn't have power from the get go or loses power while driving, Putting people's safety at risk as it will slow down to almost stopping or not go at all. It also continually blows black smoke. It has been inspected by the dealership. It has been inspected by an insurance adjuster all confirmed the hype. High pressure fuel pump is the problem and there is shrapnel throughout the entire fuel system.

My 2015 truck has 89,000 miles. The emission system DPF was replaced under EPA settlement with RAM at about 20,000miles. The DEF system failed at 89k. When it failed the truck started bellowing toxic ammonia from the exhaust. When the system failed, a check engine light came on and the truck indicated I had 150 miles before 5 MPH line mode. The amonia Fumes where overwhelming. You could see the cloud coming out of the exhaust. The dealer confirmed the DEF pump failed. However the pump is still working and pumped half a tank of DEF into my exhaust system in less than 30 miles. Independant shop suspects additional damage to NOX sensor and other parts as a result of the pump failure. Ram admits the pump is a high fail item but not covered past original 80k emissions warrenty. The pump is 1,400 dealer list. I have never heard of a vehicle having less than 100,000 10 year emissions warrenty. My VW TDI passat has over 150k full emissions warrenty from the EPA settlement. I don't understand how RAM is not liable for low milage emission failured below 100k miles. The pumps fail alot! Apparently they have been or are trying to redesign them. This is one leading reason why owners delete unreliable emission designs. I would like my emissions failure covered by RAM and the software logic updated on all RAMs to shut down DEF pumps when they fail so they do not produce heavy toxic ammonia clouds.

lt245/70r17 we had the other front tire separate a few weeks ago. the employee was driving a few miles an hour on property when she felt and heard a thumping. immediately parked it. this is the 3rd tire in the last couple of months, all of them cooper discover LT tires without significant mileage that have had blets/tread split/separate. I foudn that there was a 500000 tire recall of this line last year. i think the problem is bigger.

My reimbursement for a recall I paid out of pocket was approved and a check was supposed to be sent to me, but has never been sent. I have called Mopar several times and they tell me they are sending the check to me but never do.

one of my guys was driving a company vehicle when he felt wobble. upon returning to our property he showed me that the front passenger tire had major tread separation. no accidents, etc were involved. we had a tread separation on another truck 2 weeks ago so this brought up a red flag and i looked up the tires and found recalls of similar lines last year. So i want to log this in case other people are also having this issue. we have cooper discoverer at3 on a few trucks. Lt 245/70r17

LOUD TICKING NOISE COMING FROM THE ENGINE COMPARTMENT. DEALER SAYS BROKEN EXHAUST MANIFOLD BOLTS ARE CAUSING THE PROBLEM. I CONTACTED CHRYSLER TODAY AND THEY SAID NO RECALL HAS BEEN ISSUED TO CORRECT AND REPAIR THE FAULTY PROBLEM. DO NOT UNDERSTAND WHY, AS I AM A 3-TIME MASTER ASE TECH AND KNOW THAT EXHAUST MANIFOLD BOLTS JUST DON'T BREAK, AND AFTER ONLINE RESEARCH I SEE THERE IS A DEFINITE MAJOR PROBLEM OVER THE YEARS WITH THESE.

Vehicle was placed in park on a slight incline and engine turned off. Vehicle began to roll backwards as I exited. The truck indicated that it was in park, but no parking brake engaged. If I had exited completely and left the vehicle, it could have rolled and caused serious injury. The truck was taken to the dealership and diagnosed with a loose/ missing retainer clip on the parking pawl.

This issue relates to code U010c “lost communication with turbo charger supercharger A”. When the engine brake is turned on the engine brake can remain on during this malfunction and the vehicle loses power. If the fault code above occurs at highway speed and the engine brake was activated the engine brake can remain on even if the accelerator is pressed and the engine brake is manually turned off. This situation required me to quickly move to the shoulder and shut the engine off to reset the fault code. This has happened to me several times. My vehicle only has 34k miles but the warranty has expired. The turbo actuator tests ok until the engine is at operating temperature. The actuator electronic control malfunctions at normal engine operating temperature. The dealer wants to replace the entire turbo. There seems to be many aftermarket companies that make replacement actuators so I believe this is a common problem with Cummins turbo Diesel engines from 2012 to 2019 models.

The vehicle started shifting on it’s own while driving at different speeds shifts erratically in and out causing the esc light to come on when put on code reader messages come up as implausible error and lost communication to tcm and now I’ve lost communication to vgt and other components as well and cannot drive vehicle at all since 12/22/21 waiting for dealer to pick it up to assess problem but they told me couldn’t get to it till the January 19th 2022

The contact owns a 2015 Ram 2500. The contact stated that while driving at 55 MPH, the brake pedal was depressed but failed to respond and the cruise control mode remained engaged. The contact stated that the vehicle accelerated and would not stop. The contact manually pressed the cruise control button to disengage it but it failed to respond and the vehicle continued to accelerate. The contact stated that as the vehicle was about to crash into another vehicle, he drove the vehicle off the road and into a ditch. The contact sustained nose hemorrhage and bruised ribs. The Contact’s wife who was sitting in the front passenger seat sustained bruises on her face and around her eye. The contact’s 17-month-year-old baby who was sitting in the rear passenger seat sustained a black eye and bruised chest. The contact and his family did not seek medical assistance. A police report was not filed. The contact was able to drive the vehicle to his residence without cruise control. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnosis at his own expense. The dealer also advised the contact that the failure was a manufacturer defect. The manufacturer was notified of the failure and he advised the contact that they could not assist as the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 140,000. Consumer added the recall from the FCA says IF! THE vehicle is having the symptoms then perform the software update. Consumer's attorney is dealing with FCA on this issue.

Tailgate opened while driving causing contents and slide out damaging the tailgate. Tailgate has automatic locking feature but failed. Recall notice shows that a repair was done but still failed.

The contact owns a 2015 Ram 2500. The contact stated while driving approximately 75 MPH and hauling a trailer, the tailgate inadvertently lowered without warning. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages). The contact stated that the vehicle was previously repaired under the recall however, the failure occurred. The manufacturer was not informed of the failure. The failure mileage was approximately 136,500.

side impact collision and the side airbags did not deploy. i had a broken hand from the impact of hitting the door/window due to the force of the impact. The other drive ran a stop sign and hit me at approximately 45-50 MPH. Uploaded pictures show the damage to my truck, with the majority of the damage being the suspension/axle components. The point of impact on my vehicle was the driver's side front wheel.

Transmission bearing failure, resulting in total transmission loss. Bearing broke without warning while driving and sent metal pieces through the entire transmission. The transmission is currently being rebuild and the mechanic identified that the bearing was installed upside down during manufacturing and is what caused the transmission fail. The mechanic also found that another transmission rebuild shop had several transmissions of the same model with the same failure issue I experienced.

I was looking under my truck and noticed that I have a welded drag link, from my understanding this was supposed to be a temporary fix until a permanent remedy was available. This is supposed to be an adjustable drag link and I believe mine was welded out of adjustment and there is no way to adjust it now. The recall never was changed to replacement parts available they just welded them and went on. So now what the owners have to buy a complete replacement part to be able to adjust it?

Transmission stopped working at 70500 miles. Have to have it completely replaced

I'VE BEEN HAVING PROBLEMS FROM MY GEAR SHIFT,IT'S BEEN GETTING STUCK IN PARK AND NOW HAS COMPLETELY BROKE FROM THE WHOLE STEERING COLUMN.

RADIO FAILS TO STAY OPERATIONAL AFTER VEHICLE IS STARTED. IT WORKS WHILE THE KEY IS IN ACCESSORY POSITION, BUT DOES NOT WORK ONCE THE CAR IS STARTED. I AM ALSO UNABLE TO USE THE BACKUP CAMERA BECAUSE THE RADIO DOES NOT WORK. THAT IS A SAFETY ISSUE

TL* THE CONTACT OWNS A 2015 DODGE RAM 2500. THE CONTACT STATED THAT ANOTHER VEHICLE RAN A STOP SIGN AND HE CRASHED INTO THE VEHICLE ON THE DRIVER'S SIDE DOOR AT 35 MPH. THE CONTACT HAD TWO FRACTURED RIBS, HIS LEFT ELBOW WAS INJURED AND HIS LOWER BACK. THE OTHER DRIVER HAD TO BE CUT OUT OF THE VEHICLE SO BOTH WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE NO AIR BAGS DEPLOYED AND SPLITTING THE SURFACE OF THE STEERING WHEEL. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WILL BE PICKED UP TODAY BY THE INSURANCE COMPANY. THE VEHICLE WAS DECLARED TOTALED WITH DAMAGE TO THE FRONT END THAT WAS CRUSHED IN. BOTH DOORS WERE BENT IN ON THE PASSENGER'S SIDE AND THE STEERING COLUMN WAS BENT AND THE WINDSHIELD WAS SMASHED IN. THE FAILURE MILEAGE WAS 60,000. *LN*JB