NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Ram 2500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? FACTORY TRAILER BRAKE CONTROL UNIT. How was your safety or the safety of others put at risk? BRAKE CONTROL INTERMITTENTLY FAIL TO WORK. NOT ABLE TO STOP 15,000 LB TRAILER. WEIGHT PUSHS VEICHLE OUT OF CONTROL. Has the problem been reproduced or confirmed by a dealer or independent service center? NEVER DOES IT FOR THE DEALER OR INDEPENDENT SERVICE CENTER AND THEY TOW MY TRAILER AROUND SEVERAL TIMES. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? DEALER & SERVICE CENTER Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO NO HOW DO I GET HELP IT IS A 2022 RAM 2500 BROUGHT NEW BY ME AND STARTED HAVING TROUBLE OFF AND ON SINCE THE FIRST 1,000 MILES AND NOW HAVE 26,000 MILES. I READ ABOUT THE RECALLS ON THE 2024 2025 RAM 2500 3500 MODELS WITH AN ENGINEERING PROBLEM ON TWO DIFFERENT VENDORS MAKING CONTROLERS FOR FCA.
The contact owns a 2022 Ram 2500. The contact stated that while driving approximately 35 MPH on the local roadway, the tailgate unexpectedly detached and remained suspended by the support cables. Due to the failure, the rear-view camera became inoperable. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
The ABS, traction control, and 4x4 lights all came on at the same time. None are operable. During my research I was able to find recall 75b that aligns with the exactly with my current set of issues. 24v-653 is the NHTSA recall number associated. I need that recall added to my vehicle so I can get the very unsafe issue fixed
I had to hard brake on a damp roadway at about 50 mph. The truck began to rotate and skid. I had no control over the vehicle until it stopped. The dash lights came on for a failure of the brakes, abs, traction control, and stability control. All of the lights went off then the truck seemed to drive normally. A short time later the lights came on and would not go off. Took the truck to the dealer. The hydraulic control unit was bad and was replaced. This did not fix the truck. Now it needs an abs control module. The truck remains at the dealer awaiting this repair. This appears to be a problem in the previous model year Ram 2500’s and it looks like my 2022 is affected also. There are recalls for these trucks but not for my model year.
I am reporting a recurring safety defect involving hydraulic lifter failure in Ram trucks equipped with the Cummins diesel engine (model years 2019–2024). This issue is widely acknowledged by Stellantis and multiple dealers. It typically begins with a knocking sound and has been documented in many cases to progress to complete engine failure. My vehicle has fewer than 20,000 miles. The lifters were already replaced once, which required the cab to be removed. Within less than 400 miles of that repair, the knocking sound has returned. I brought the truck to a second dealer, who confirmed the problem and informed me that Stellantis has an active STAR case acknowledging the defect. They stated there is currently no known permanent fix. This defect presents a serious safety concern. Sudden engine failure while driving, especially under load or at highway speeds, could lead to loss of power, loss of steering/braking assist, and potential accidents. In my situation, I frequently travel with family members who have medical conditions, and being stranded in hazardous or remote conditions poses significant risk. At this point, my vehicle is not reliable or safe to operate. I am requesting NHTSA investigate the hydraulic lifter defect in 2019–2024 Ram Cummins trucks due to the safety implications and the lack of an available permanent repair.
Clock spring is broken. You can hear it popping when turning the steering wheel. I see other years are covered by my vin is not.
My screen on my truck went out and had to be reset manually, next my heated steering wheel stopped working. The problem is the cool spring in my steering wheel. Upon research there is a common problem with this said coil spring. This can cause multiple problems including loss of air bag function and front end collision indicator which comes on time to time saying it’s disabled due to this same said coil. Why this is not a recall and the owner’s responsibility is unknown. There is also no indicator telling you if the airbag may or may not deploy when need from this issue.
Clock spring in steering column Clock spring controls: Buttons on steering wheel Heated steering wheel Turn signals/lights Air bag in steering wheel My issue was just starting at making the heated steering wheel not work. And could potentially effect the other functionalities (ram had a previous recall on later models) This was reproduced at the service center Not sure if it was inspected by anyone besides dealership and myself No warning lamps. And problem started 2 days before this submission
While slowing for traffic, I was struck in the rear by a large pickup. On impact, the driver seat broke, causing the whole seat to tilt back to more than 45 degrees backwards tilt. This caused me to impact the seat at a greater impact than I would have had if the seat remained in place. The seat being in that position after the impact, made it so I could not reach the pedals (brakes) to stop the vehicle from rolling forward until I used the steering wheel to pull myself forward. Upon inspection after the collision, it was observed that part of the adjustment assembly detached from a bolt causing the seat to come loose from its proper position.
My 2022 Ram 2500 6.4L HEMI has a long crank/hard-start issue every morning. It takes 5–6 attempts to start when the vehicle sits overnight. After starting once, it runs normally the rest of the day. I also had issues where the truck struggled to start after refueling. I replaced the gas cap and EVAP purge valve, which improved the refueling issue, but the long-crank cold start continues. I suspect a fuel pump internal check-valve failure causing fuel pressure to bleed down overnight. This is common on these trucks and is a safety concern because the vehicle may fail to start in emergency situations or stall unexpectedly. No check-engine light is present. The issue is repeatable daily.” Faulty fuel pumps in these specific RAM models can suddenly fail while driving. This failure can lead to a complete loss of engine power without warning, increasing the risk of a crash.
After the y43 recall that Dodge did on 2022 Cummins Ram vehicles I have had four issues. The first one being the recall itself having sensors stuck while replacing, the second being the particulate filter sensor, third being DPF pressure sensor, and fourth being the maf sensor. During my most recent visit of getting the math sensor replaced I was not given any reason to why this was being replaced when they said everything seem to be within parameters. The dealership had stayed in one talking to the TA or tech advisor that they wanted to try this to see if it fixed the issue. I am now back again at the dealership just days later after the dealership having my truck for 2 weeks for the same issue. This all stems from the y43 recall and I've only had issues since. I've asked for specific answers to specific questions in Dodge seems to pass technical engineering questions back to the dealership without providing educated answers instead of educated guesses. During the y43 recall it stated that there is potential fire hazards in other issues that could happen. I'm not okay with ram allowing for guessing games when it comes to my safety. I would like answers in educated fixes put into place while ensuring that the y43 recall they guaranteed the government is resolved without any further issues during this fix.
DPF regeneration frequency. Truck began exhaust regeneration at frequent intervals. Truck produced check engine light for "regen frequency P2459". Problem verified by dealer. Cause of the issue is unknown.
Bought 2022 Dodge Ram 2500 equipped with Firestone LT275/70R18E 125 tires on Dec2023. Truck has 21000 miles, sidewalls on all 4 tires are splitting and have a ring around them in the same exact spot on the sidewalls. Dealer said it appears to be a defect on all tires. Dodge referred me to Firestone, got no where with them. Tires appear the sidewalls could blow out on highway and unsafe. Caught defects before possible premature blowouts on all 4 tires due to premature cracking on sidewalls. No towing or hauling done with truck, never been off pavement either, truck parked under cover from sun etc. Dealer advised tires not worn and had great tread depth. Dodge Ram installed these tires to sell the truck but referred me to Firestone for replacement, still trying to get someone to own up to these defective tires besides me.
Dodge Ram started making typewriter sound coming from the engine. Took the Ram to the dealership and they found 3 damaged push push rods and 3 damaged rocker arms. Dealer refused to address the metal shaving from the internal damage floating around the engine. Engine had 32k miles on it and oil was changed at 7 to 8k miles intervals.
While towing a (new) travel trailer, the trailer brakes stop working intermittently. The local RAM dealer could not find any problems. A DTC code C10C7-19 was discovered with no way to repair according to the Ram dealer. I contacted the RV dealer about this problem. They said they have never seen this problem. Test were made on the electrical brake system, All wiring and brakes checked OK. I do not feel safe towing not knowing if my brakes will work or not.
Truck has had lifters replaced due to tick, sluggish performance and engine vibration. Truck was driven less then 500 miles and problem re-occurred. With research I have learned this is a widespread problem, and ram techs have reported complained there is no fix, and they are just reinstalling parts that will fail again. I feel the engine has had metal ran through it which in my opinion could cause this engine to seize up at. T tow a larch travel trailer with my family an and small pets in this vehicle.i live in the Desert where temperatures reach in the 120s. I can’t have a vehicle that could stop running leave myself and my family in a situation where the truck stops running, to be either hit by another vehicle or on the road side broken down. Problem was documented at 17000 miles and still under the 3 year 36 warranty.
Crankshaft position sensor went out at highway speed pulling a 5th wheel. Truck shut down in traffic and all power was lost. The throttle position engine light came on and the truck overheated and completely shut down nearly causing a high speed crash on I/40 east of amarillo. The 5th wheel was 17000 pounds and the truck had 37000 miles on it. The dealer (Lipscomb Dodge Elk City , OK) advised it was the crankshaft position sensor and that it was on the same circuit as numerous other sensors that are vital to keeping the engine running and the truck operating safely. The truck is available for inspection, and now has a loud ticking noise (possibly an injector, lifter, or exhaust leak due to the over heating caused by the faulty sensor.
The rear passenger side seatbelt is locked. Our son was exiting the car ( and told us he couldn’t get his belt to retract. We also tried to get the belt to retract but were unable to do so. The truck has not been in any accidents, no visible wear on the seatbelt. We typically use the rear seatbelts for our children but now we cannot ride with 5 passengers safely in the vehicle. We took the truck to a RAM dealership in Hendersonville, NC who told us we would need to pay nearly $600 to repair the belt. With the truck only being a few years old and no collisions or incidents, it seems like a manufacturer defect.
This vehicle is 3 years old and has 29k miles driven. The forward collision avoidance system stopped working and can no longer be turned on. This installed safety feature is no longer usable and is a risk to passengers in the event of a road Hazzard situation presents itself. The system failed without warning. The vehicle was taken into the dealer for inspection and the dealer confirmed that the Drivers Assistance System Module (DASM) has failed and requires replacement.
Truck will regen every 100 miles, then Truck will come up with regen message then immediately come up with see dealer full dpf. Truck will start shutting down causing a safety hazard for family in truck. Dealer and ram will claim nothing is wrong with truck. And that we need to continuously pay for dpf manual regen $500 per manual regen (happens once a year). Truck has 32,000 miles and is a 2022. Dealer claims they did the recalls.
Engine had a tick, dealer said it was lifters. Dealer replaced lifters after having the truck for three weeks. Noise is back 2022 ram 6.7 with 17000 miles. This issue could cause engine failure at any speed and I use this truck to pull a large travel trailer. I’m concerned the noise is back and putting metal shavings into the engine will cause catastrophic engine failure at some point.
I bought my 2022 Ram 2500 brand new as a factory order. It is currently in the shop at Ron Lewis Ram in Cranberry Twp, PA to get a rear window water leak diagnosed. The dealer has told me that the rear windows frame is cracked in multiple places and wont be covered by my 8 year/125,000 mile max care warranty. I told them that it should be covered since its apparently a factory defect that caused the issue. They informed me that since I am at 55,000 miles, Ram wont pay to repair the issue, that I had until 36,000 miles to have this issue and have it repaired. Through the power of Google search, I was able to find that countless Ram 1500 trucks have had this identical issue and a TSB exists for it. The TSB for the Ram 1500 (23-098-23 Rev A) states that it was caused by a manufacturing issue, that the repairs will be made, and that Ram will cover the repair until the truck hits 8 years/ 150,000 miles. I cannot find a TSB for the 2500 trucks that have the identical issue and I can't believe for a second that I have the only 2500 Ram on the road with this issue, especially after seeing the identical problem with the Ram 1500 and even the Jeep Gladiator, all from the same manufacturer of Stellantis- who owns both Ram and Jeep. The dealer says that I will have to pay a couple of thousand dollars out of pocket to have these repairs made on my own.
The Mass Air Flow (MAF) sensor on my 2022 Ram 2500 failed, causing multiple system malfunctions. It triggered inaccurate Diesel Particulate Filter (DPF) codes and showed abnormally high idle hours that do not reflect actual vehicle use. This defect is tied to a known issue identified by Stellantis in Technical Service Bulletin #18-002-24, which acknowledges improper MAF sensor calibration or compatibility on vehicles like mine. The bulletin was verbally confirmed by the dealership as applying to my truck. This faulty sensor caused emissions system errors, degraded engine performance, and may impact emissions compliance. There was a persistent check engine light, reduced fuel economy, and the risk of engine derating. The problem was reproduced and confirmed by Encore Chrysler (Mobile, AL), an authorized Ram dealership. Stellantis has agreed to cover the repair under Goodwill, but the issue appears systemic. Safety was potentially compromised by inaccurate sensor data that may cause sudden engine derate or failure during operation. Additionally, the incorrect idle hour readings could affect warranty determinations and long-term diagnostics if not corrected. The check engine light first appeared on May 21, 2024. The vehicle has been out of service since May 22, 2024, and repairs are still pending. The MAF sensor and affected systems are available for inspection upon request. This issue may affect a broader set of Ram 2500 trucks, and given the manufacturer’s internal bulletin, it may merit a recall review.
The radio screen will cut out and turn black randomly but will continue playing music. When this occurs, the screen will not turn back on even if the truck is put in reverse. This is a serious safety concern since the back up camera is inoperative. This has happened three separate times in the past month, and I have video of two instances that was provided to the dealership.
Hydraulic roller lifter failure. Very common these pickups . Mine went in for a ticking noise hydraulic roller lifter failed got stuck in the bore. They replaced all 16 they test drove it stuck exhaust lifter #2 they replaced that lifter and the camshaft. Engine still has a very loud clatter and ticking noise. Did not do this when it was brand new
Seat belt system seems to have stopped retracting on both front seats. Truck has a little over 36k miles. Almost never has a passenger.
We own a RAM 2500 truck with an Integrate Brake Controller that is used to activate the trailer brakes on our 10,000+ lb 5th wheel RV. On our last rv trip, the Brake Controller test was not producing the necessary braking function on the trailer (putting more stress upon the trucks braking system). We became acutely aware of this as we attempted to stop on a downhill grade (highway exit ramp) where the traffic control switched to Red. We were barely able to stop in time, which had not happed in the past. When we arrived home, we did research and decided to switch the RV brakes from Drum to Disc brakes based upon research and our belief that the brakes were simply not sufficient for the RV Trailer. We had an RV shop install a brand new disc brake (electric/hydraulic) brake system. When we went to pick up the RV, we tested the brakes and they continued to be very weak (despite working on the RV dealers test equipment and truck). We had the RAM dealership test the brake controller and they said that it was "operating", despite the fact that it is not triggering the necessary braking action. When I went on-line to research, I found many posts in the RAM owner forum that discussed this exact issue from many RAM owners. All had pursued repairs from their dealers, all to no avail. RAM denies that their controller is the problem, yet owners who go through the process of replacing their OEM equipment with aftermarket controllers all report that their brakes now operate as intended. These posts encourage folks who have similar problems to report to this website in the hopes that an investigation and recall would be triggered. I can't wait for the government to finally get convinced that this is a problem as I cannot go on the road with this brake controller in its current state. It is an incredibly dangerous condition, and I sincerely hope that you will take action to investigate and take the appropriate action with RAM/Dodge.
I was out plowing when my wipers stopped working. brought it in for service and they first said the wiper motor was bad cost for diagnoices was $169.00 issue was not the motor. after second trip for service they found a defaulty fuse box additional charge over $800.00. I have read severl other complaints about the fuse boxes causing issues such as lose fuses etc. Repair Estimate Service Advisor Jonnah Matthews (031) jmatthews@mcgeecars.com PREPARED FOR [XXX] [XXX] Date 03/29/2025 03:53 PM 2022 Ram RAM PICKUP 2500 VIN [XXX] Mileage 40,478 RO# [XXX] Service Name Price [Primary]: DIAG2 - STANDARD DIAGNOSIS SYSTEM STANDARD DIAGNOSIS SYSTEM WIPER MOTOR IS INOP, WIPERS WILL NOT WIPE. INSTALLED IN ANOTHER TRUCK AND IT WORKED OKAY, PLEASE CHECK $0.00 Fuses: fuse box $798.88 Printed on March 29, 2025 Quote expires on April 28, 2025 Subtotal $798.88 Total $798.88 McGee Chrysler Dodge Jeep Ram of Barre 1365 U.S. Route 302 Barre, VT 05641 8024764724 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2022 Ram 2500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard. There was no warning illuminated. The contact engaged the parking brakes to stop the vehicle. The vehicle was towed to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted, and several unknown warning lights were illuminated. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 44,000.
5th gen ram with the 6.7 Cummins diesel have a massive problem with lifters. Extremely common for trucks with under 10k miles needing the extensive repair done. I’ve read in some cases people whole motors breakdown due to this failure while on the highway pulling a load. My specific truck had to have all the lifters replaced at 76k miles. There needs to be a manufacture recall on these.
The contact owns a 2022 Ram 2500. The contact stated that upon pulling the rear middle seat belt to secure the car seat in the rear middle seat, the contact noticed that the rear middle seat belt locking or retracting mechanism was inoperable, causing the seat belt to continuously extend. The vehicle was taken to the dealer, where it was determined that the middle rear seat belt was operating as designed, and the dealer informed the contact that the middle rear seat belt was not designed as the outer rear seat belts. The vehicle was not diagnosed or repaired. The contact was concerned for the safety of his three children. The manufacturer was notified of the failure and informed the contact that the failure would be escalated. The failure mileage was approximately 21,000.
The contact owns a 2022 Ram 2500. The contact stated that while attempting to drive out of the driveway, several unknown warning lights illuminated, and the vehicle failed to respond as designed. The vehicle was towed to the local dealer to be diagnosed. The vehicle was diagnosed with a defective RF module that was causing a failure on the COM buss system. The vehicle was repaired, but afterwards the contact experienced a failure with the passenger’s side window. The contact inspected the vehicle himself and noticed the original RF module was still connected. The contact asked the dealer why the original RF was still mounted. The dealer informed the contact that the failure with the original RF module was caused by the SRS OCI module. The vehicle was repaired a second time. The manufacturer was made aware of the failure. The failure mileage was approximately 47,696.
I purchased this 2022 Ram 2500 crew cab diesel 4x4 in June of 2023. The truck was purchased brand new with only 8 miles on it. The truck had the original OEM - Firestone Transforce HT LT275 70 R18 tires. The truck has 9500 miles on it now and I just noticed that all 4 tires have dry rot type cracking around a slightly depressed ring on the sidewall of the tires. This looks similar to the defective tires described in a voluntary recall of the same tires in 2021. These tires appeare to be defective. There is no reason that tires that are a few years old wth only 9500 miles on them should have this uniform dry rot type cracking on all 4 tires. I took the truck to Discount tire and the technician confirmed that the tires were not safe to operate so now I have to buy all 4 tires and I am replacing the spare as well. I should not have to buy a whole set of truck tires at 9500 miles! 2021 Recall information: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2022 Ram 2500. The contact stated that buckling the front driver’s side seat belt had become increasingly difficult to do, causing the seat belt to unbuckle independently on several occasions. Additionally, the seat belt retractor experienced difficulty while retracting. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,000.
1. Complete Brake Failure. No warning lights came on. There is no emergency warning system for Brake Failure. This could have been catastrophic. This could have turned deadly if we were driving on the highway with no warnings Dec 15, 2024 I drove the truck during the day on the highway and made various stops for Christmas Shopping. I went for dinner with my Family. After dinner climbed into the truck and depressed the break and started the truck. Once the truck started the break pedal could be pushed to the back floorboards. I know this was not right. Turned the truck off and started it again and up it in drive thinking it would correct. It did not turned onto a sidewalk put he truck in park and called a towtruck. 2. The 12" display goes black constantly. Even after several software upgrades. You cannot see heat/radio/ mapping/ phone system nothing it completely shuts down 3. Transmission, when you stop and then drive slowly, press the brakes lift off the brakes slightly the truck lunges forward so you really have to be careful or you will crash into the car in front of you.
Grid heater nut/bolt has been reported to deteriorate enough to allow the nut to drop into the intake manifold and get sucked into the engine causing catastrophic engine failure. This information comes from shops that have replaced the engines that have had this failure occur
Vehicle purchased June 2022. I can't keep front brakes on the vehicle. July 4, 2023 Mileage 52154, the front brakes were worn out and replaced with Brake Best brake pads. January 12, 2024 Mileage 76200. Front brake pads worn out and ruined the rotors. Pads replaced with Raybestos pads and Brake Best Rotors. December 2024 Mileage 114261. Front brake pads worn out and are cutting into the front rotos so, I'm about to replace them with the fourth set of brakes since the truck was manufactured.
Stater seized
Death wobble at 50 mph. Factory stock suspension 11,500 miles on vehicle
The grid heater bolt can fail and fall into cylinder number 6 and cause catastrophic failure causing an accident. The 68RFE transmission is prone to failure and should be repaired/replaced. The hydraulic liters are subject to failure and should be replaced with solid lifters.
Significant fuel leak from top of engine, leaking down back of engine and creating puddles on ground. Potential fire hazard due to proximity to turbo and exhaust. No warning lamps or messages. Issue was confirmed at dealer and repaired by replacing multiple fuel injector supply lines.
Truck would not start or crank over. It had to be towed to a repair shop and the starter had to be replaced.
We are the subrogees of State Farm mutual Insurance. We are reporting that on 7/31/24 the insured vehicle a 2022 Ram 2500 caught fire due to electrical issue while being driving on the highway in Baltimore, maryland INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Transmission issues began at less then 10K miles when the vehicle was new. Initially experienced a noise and slam into reverse gear. The dealer initially claimed the noises were normal or could not replicate the issue. Over time, the vehicle developed a hard shift between 1st and 2nd gear and between 4th and 5th gear. Despite multiple repair attempts by the dealer, the problem persisted. After spending 94 days at the dealership, the transmission was replaced with a refurbished unit of unknown age at approximately 26,000 miles. According to the dealership representative, a manufacturing defect in the transmission case was ultimately identified as the cause of the failure.
The contact owns a 2022 Ram 2500. The contact received notifications of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
The contact owned a 2022 Ram 2500. The contact stated while a company employee was driving at 45 MPH through an intersection with a green light, the vehicle was impacted on the front passenger side. The other vehicle failed to yield at a yellow blinking light at the intersection causing the impact. No air bags deployed. No warning light had illuminated. The driver sustained unknown injuries and received medical attention. The other driver sustained unknown injuries but it was unknown if medical attention was received. A police report was filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 57,009.
I have a clunk to when coming to a stop, the transmission is down shifting, and just before it comes to a complete stop, the truck has a clunk that is felt through the vehicle and heard. at times while stopped the vehicle will lurch forward as though you have been hit from behind. The truck has been back to the dealership several times for this problem, two different dealerships because the first one gave up and was suggested to take it to another dealership per Ram. The truck has been shut down completely two time to put in relearn mode, three transmission replacements, four valve body replacements, and they wanted to put a fourth transmission in the truck, but the mechanic said he doubts thats the problem to Ram, and so now they want to say that its operating as design, Ram asked me to take it to a third dealership, so I did, the mechanic and I went for a drive in the truck, the mechanic said there is definitely a problem, but he would not take on this job because he would not want to deal with Ram and there politics. So that leaves me driving a 2022 Ram 2500 truck I purchased [XXX] that did not have this problem until after purchase six months later. Ram customer care has offered money for my inconvenience, I said I just want my truck fixed, they said they are not going to do anymore. I have a vehicle that has been in the shop for a total of eleven months since i have purchase it, has not been fixed, and every time I come to a stop I cringe because I know it is going to clunk and I didn't even take my new travel trailer out the last year because of fear of it breaking down. I paid good money for this truck, and it seems Ram does not care, they got my money and so they got what they wanted. If Ram cannot fix this, then let's talk about getting me in another truck. I am really frustrated, and do not know where to turn. Thank you [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A driver was driving their 2022 Ram 2500 to the first job of the day on surface streets in Hollywood, CA. While driving they heard a sudden banging noise from under the truck and lost the ability to accelerate. The driver used the service brakes to stop the vehicle and attempted to put the unit in Park, but Park would not hold the vehicle. The vehicle would also not go into drive or reverse, so they used the parking brakes to secure the vehicle. The vehicle was towed back to the yard and inspected by our internal Fleet Dept. It was found that the driveshaft had come disconnected from the transmission output flange. Three of the four bolts were missing and the fourth was sheared off in the output flange. When the driveshaft came loose it dented the bottom of the cab, tore up a wiring harness and damaged the carrier bearing. The vehicle was towed to a Ram dealer where they replaced the driveshaft and damaged components under warranty and retained the failed parts.
Driving on the freeway and I was cut off. And failed to work went sliding and had to steer into the emergency lane to avoid a collision
Transmission is leaking under oil stick