There are 5 owner-reported air bags & restraints complaints for the 2023 Ram 2500in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
I purchased this new ram in 2023. About 18 months just over 36k miles on vehicle drivers side seat belt quit retracting leaving it loose on my chest. I reported this to dealership and apparently Ram would not warranty as it was over 36k miles. I got a quote to repair, and it was over 500.00 dollars to replace the retractor. Now obviously this is a safety concern because my seat belt is loose fitting. I didn't repair as i was upset and felt taken advantage of. Then about a year later my passenger rear seat belt quit working where my [XXX] son rides as it is the safest place in the vehicle. I called my dealer again and same response now the quote is over a thousand dollars. I paid 73K for this vehicle and how is it the most basic safety equipment required by law to wear isn't covered by the Manufactures. I called Ram made a complaint and was given a claim number for cost assistance to replace seat belts only to later get a call back by case supervisor saying there would be no assitance as it was against strict guidelines that RAM was not responible and would not help. Im super frustrated and am looking for any avenue to get help bringing justice to the consumer. THIS IS NEGLIGENT FROM RAM and i will not stop until this is dealt with in a fair and professional matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Head on collision on February 19, 2026 in a 2023 Ram 2500 Rebel. Air bags did not deploy anywhere in the vehicle even though driver was traveling 55-60 MPH. Significant damage occurred in front of vehicle as well as all along the passenger side of the vehicle. Pictures will be provided showing damage and no air bags being deployed.
The contact owns a 2023 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V199000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2023 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V199000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
I was in a bad frontal/passenger front wreck and none of my airbags deployed
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026