2013 Ram 3500 Complaint Log

When having to brake hard, the lining of the pressure line from the pump to the hydro booster comes apart and causes the brakes to not work and the power steering to act up. The plastic lining shoots into the booster causing it to fail. They don’t make a replacement line so I was forced to fabricate one. Very expensive fix.

Truck was repaired June 2019. They welded the jam nut which made it impossible to get an alaignment.Been having a open claim with Chrysler Jeep and Dodge going on 2 years per claim #78469040 Front Suspension Track Bar Frame Bracket ( vehicle recently started to do the death wobble again)

The contact owns a 2013 Ram 3500. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 15V541000 (Steering); the contact stated that after the repair while driving at an undisclosed speed, the vehicle experienced the death wobble. The contact stated that the track bar was recently replaced; however, the failure persisted. The contact stated that excessive force was needed to maneuver the vehicle. The contact inspected the vehicle and became aware of holes in the steering bracket. The contact called the dealer and attempted to purchase the brackets however, the contact was unsuccessful in retrieving the repair parts. The vehicle was not diagnosed or repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 149,000.

Driving the Ram on the expressway, my son in law went from 70 miles per hour ( 30 lbs of boost) to 45 miles per hour (10 LBS of boost). So thankful it did not cause a rear end accident. Taking it in to the dealership to get fixed they said it was the turbocharger actuator then gave me the price.$11,314.32. I have a trucking company so I bought the part for $1409.71 and my diesel mechanic did the repairs for a fraction of the cost. Then I get a letter in the mail from FCA US LLC Customer Center Reimbursement, for this same problem BUT on my 2015 Ram 3C63R3EL4FG523122. My issue is this it's the same part, for the 2013 and 2015 Ram Pickup truck 3500. It should have been a recall not an extended warranty for all the vehicle years that this part is in their trucks . Someone is going to get hurt. The Customer Center declined the reimbursement and to even discuss the situation they hung up on me for the representative told me I was wasting his time and he had other calls to take.

The contact owns a 2013 Ram 3500. The contact received notification of NHTSA Campaign Number: 17V821000 (Power Train). The contact took the vehicle to the dealer and was informed that the vehicle was inspected and repaired. Years later, the contact stated that upon shifting the gear lever to DRIVE, the shifter moved to LOW and remained stuck in the LOW gear. After multiple attempts, the contact was able to shift the vehicle into PARK; however, the transmission remained in NEUTRAL. The contact was forced to keep his foot on the brake pedal to prevent the vehicle from moving forward. The contact was eventually able to correct the failure; however, no warning lights were illuminated on the instrument panel. The manufacturer was notified of the failure and informed him that the vehicle was no longer under the recall. The vehicle had was not repaired. The failure mileage was approximately 50,000.

THE VEHICLE WAS PROVIDED TO THE DEALER. ON DAY THREE THE DEALER INFORMED VEHICLE OWNER THAT THE DEFECTIVE WATER PUMP, UNDER NHTSA Recall Number17V-562 IS NOT REPAIRABLE AS FCA DOES NOT HAVE THE REPLACEMENT PART AVAILABLE, DEALER STATES THAT FCA HAS 160 NEW WATER PUMPS ON HAND AND ALL OF THEM ARE DEFECTIVE. THIS SAFETY RECALL REMAINS OPEN.

THE TIE ROD END, WHICH WAS PREVIOUSLY RECALLED, BROKEN IN TO TWO PIECE AT THE ADJUSTMENT SLEEVE WHILE DRIVING.

BATTERY DRAIN. BOUGHT SEVERAL BATTERIES OVER THE PAST 4 YEARS AND EACH BATTERY WILL LAST 2 MONTHS AFTER THAT I WOULD HAVE TO START THE TRUCK UP EVERY OTHER DAY, SO THE BATTERY WOULDN' T GO DEAD. .

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 9V021000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) COMPLETED AT LOCAL DEALER STAR DODGE CHRYSLER JEEP RAM LOCATED AT 5101 S 1ST ST, ABILENE, TX 79605, (325) 698-2222. THE CONTACT STATED AFTER THE REPAIRS WERE COMPLETED WHILE HIS WIFE WAS DRIVING SHE EXPERIENCED THE DEATH WOBBLE AND SKIMMED THE CEMENT WALL OF A BRIDGE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED NO ONE WAS INJURED OR SEEKED ANY MEDICAL ATTENTION. NO AIR BAGS DEPLOYED. THE CONTACT STATED HE HAD ALSO EXPERIENCED THE FAILURE WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WERE MADE AWARE OF THE FAILURE. THE CONTACT STATED HE HAD ALL 4 TIRES CHANGED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT WAS UNABLE TO SPEAK TO ANYONE. THE FAILURE MILEAGE WAS 119,175.

WHILE DRIVING ON A CITY STREET AT APPROXIMATELY 35 MPH, AN ENGINE SPRING VALVE BROKE, CAUSING CATASTROPHIC ENGINE DAMAGE. THE ENGINE IS A TOTAL LOSS AND MUST BE REPLACED. WE ARE HOPING THERE ARE OTHERS OUT THERE WHO HAVE EXPERIENCED THAT SAME FAILURE SO THAT A RECALL CAN BE ISSUED. WE ARE CURRENTLY STUCK WITH THE $15K BILL.

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, WITHOUT WARNING A VIOLENT SHAKING OCCURRED WITHIN THE STEERING WHEEL. THE CONTACT MANAGED TO REGAIN CONTROL OF THE STEERING WHEEL, VEERED TO THE SHOULDER OF THE ROAD, TURNED THE VEHICLE OFF AND BACK ON WHICH THEN RESUMED BACK TO NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT END WAS INSPECTED AND DETERMINED THAT THE FRONT LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER, PLANET FORD-DODGE LOCATED AT 19000 EASTEX FWY, HUMBLE, TX 77338 WAS CONTACTED AND INFORMED THE CONTACT THAT NO WARRANTY WAS AVAILABLE ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000.

DRIVING DOWN THE HIGHWAY, A 3 YEAR OLD MICHELIN DEFENDER LTX DRIVERS SIDE REAR TIRE SEPARATED AND THEN EXPLODED. BODY DAMAGE WAS $9,000 PLUS THE COST OF REPLACING ALL THE TIRES. MICHELIN AFTER 7 WEEKS RESPONDED SAYS IS WAS A CLASSIC TRAUMA TO THE TIRE FROM A POTHOLE OR ROCK SOMETIME DURING ITS LIFE. IN THE 3 YEARS I HAVE DRIVEN ON THESE TIRE THERE WAS NEVER ANY TRAUMA. THE SAME DAY I WAS AT THE TIRE SHOP, 3 OTHER VEHICLES WERE THERE FOR THE SAME ISSUE. AN INDEPENDENT TIRE SHOP AND THE BODY SHOP THAT HANDLED THE REPAIRS CONFIRMS MICHELIN TIRES DO NOT HOLD UP TO ARIZONA'S HEAT. THEY SEE MORE BLOWOUTS AND SEPARATIONS THAN WITH OTHER TIRES. HAS THE NHTSB LOOKED INTO MICHELIN TRUCK TIRES TO SEE IF THEY ARE COVERING SOMETHING UP WITH THEIR LIGHT TRUCK TIRES? IT SEEMS IF A TIRE CANNOT HOLD TOGETHER AFTER 30,000 MILES THEY NEED TO BE TAKEN OFF THE ROAD.

THE DEF GAUGE DOES NOT SHOW THE CORRECT AMOUNT OF DEF FLUID THAT IS ACTUALLY IN THE TANK, IT IS ALWAYS SHOWING FULL.

THE VEHICLE WAS TAKEN IN FOR A FRONT END ALIGNMENT. WHEN THE TECHNICIAN LOOSENED THE TUBE RETAINING CLAMP TO ADJUST THE OUTER TIE ROD, ONE SIDE OF THE THREADED PORTION OF THE ADJUSTER TUBE, SOCKET, TIE ROD END (68369910AC) FELL ON THE GROUND. THE METAL WALL SHEARED AT THE START OF THE ADJUSTMENT THREADS AND SHOWED SIGNS OF METAL FATIGUE. THE OPPOSITE SIDE WAS FULLY CRACKED IN THE SAME LOCATION BUT HAD NOT SHEARED OFF THE ADJUSTER TUBE, SOCKET, TIE ROD END YET. IT TOOK VERY LITTLE EFFORT TO BREAK THE PIECE OFF BY HAND. FAILURE WOULD HAVE BEEN IMMINENT IF LEFT UNTOUCHED. FAILURE WHILE THE VEHICLE WAS IN OPERATION WOULD HAVE RESULTED IN LOSS OF CONTROL OF THE VEHICLE. THE VEHICLE WAS STATIONARY AT AN ALIGNMENT SHOP. THE ADJUSTER TUBE, SOCKET, TIE ROD END IS IDENTIFIED AS PART (1) IN THE ATTACHED DRAWING. FAILURE POINT IS AT THE END WHERE ADJUSTER TUBE (2) IS THREADED IN AND TUBE RETAINING CLAMPS (15) AND (16). PICTURES OF THE FAILED COMPONENT ARE ATTACHED.

STEERING CUPLING UNDER DASH HAS SLACK MAKING STEERING LOOSE AND ALTERNATOR PROBLEMS TRUCK ONLY HAS 113609 MILES CHRYSLER CORP SAYS IT'S NOT A PROBLEM AND MORE RECALLS ARE SHOWING ON IT DRIVING ON OPEN ROAD CONSTANTLY WORKING STEERING WHEEL TO KEEP IN STRAIGHT LINE ON THE ROAD CITY DRIVING IS AS BAD SITTING STILL IT HAS ABOUT HALF INCH OR MORE LOOSE PLAY IN STEERING

I'VE HAD MULTIPLE RECALLS ON THIS VEHICLE, MY CHECK ENGINE LIGHT HAS BEEN GOING OFF CONTINUALLY, I'VE HAD THE WATER PUMP AND CATALYST CONVERTER REPLACED JUST TO NAME A FEW, WHICH TO MY LUCK MY TRUCK WAS STILL UNDER WARRANTY, NOW IT'S NOT. AGAIN THE CHECK ENGINE LIGHT GOES ON AND OFF RANDOMLY, TRY TO TAKE IT TO THE DEALER TO HAVE DIAGNOSED AND I'M TOLD THEY CAN DO NOTHING ABOUT IT UNTIL THE LIGHT COMES BACK ON, I FINALLY WAS ABLE TO GET IT TO THE DEALER WITH THE CHECK ENGINE LIGHT STILL ON AND NOW THIS TIME THERE WERE UP TO 5 ITEMS LISTED, THE ONE THAT CONCERNS ME IS THE ONE REGARDING THE TURBO ACTUATOR NOT COMMUNICATING. THE DEALER TOLD ME THAT I WOULD HAVE TO REPLACE IT, THIS IS GOING TO COST ME $3900 ALONE, MY TRUCK ONLY HAS A LITTLE OVER 120000 MILES ON IT, FOR THIS MANY THINGS TO BE GOING WRONG I AM STARTING TO THING I MIGHT HAVE BOUGHT A LEMON. I HAVE READ MULTIPLE PEOPLE IN FORUMS WHO HAVE HAD THE SAME ISSUE AS WELL AS ONE PERSON WHO ALSO SUBMITTED A COMPLAINT HERE ON YOUR WEBSITE. PLEASE LOOK INTO THIS AND HOPEFULLY THIS ITEM WILL BE ADDED TO THE MULTIPLE RECALLS THIS VEHICLE ALREADY HAS ON ITS RAP SHEET. THANK YOU FOR CONSIDERING MY COMPLAINT.

THE ALTERNATOR CAUGHT ON FIRE. TRUCK HAS 62000 MILES ON IT. THE BATTERY LOW VOLTAGE CAME ON. AFTER THE TRUCK RAN FOR A MINUTE IT WENT OUT. I RAN THE TRUCK FOR TEN MINUTES. AFTER I PARKED THE TRUCK AND WENT INSIDE I COULD SMELL SOMETHING. WHEN I STEPPED OUT MY DOOR AND LOOKED SMOKE WAS ROLLING OUT FROM UNDER THE HOOD. I GRABBED THE EXTINGUISHER AND PUT IT OUT. I THEN SPRAYED IT DOWN WITH WATER TO COOL IT. IT TOOK SOME TIME.

Took truck to Mac Haik here in Houston to perform the recall.The jam nut on drag link was welded,which was not a fix.Went back after being told truck can't be aligned with the drag link being welded.Was told I'd have to pay out of pocket for the weld to be cut,which sense have led to other issues with the front suspension. Attached is docs concerning this matter .....I been having a open claim with Dodge Chrysler and Jeep for over 2 years.Is there any remedy for such a problem?

MY SHIFT LEVER ON THE STEERING COLUMN WILL OFTEN NOT SHIFT ALL THE WAY BACK IN TO PARK WHEN TRYING TO PLACE THE VEHICLE IN PARK. OFTEN THE LEVER GETS HUNG UP BETWEEN REVERSE AND PARK. WHEN THIS HAPPENS, THE VEHICLE'S PRND INDICATOR ON THE CONTROL PANEL WILL TURN A YELLOW COLOR INSTEAD OF THE NORMAL WHITE COLOR. ALSO, THE SHIFT LEVER WILL BECOME STUCK AND MUST BE FORCIBLY TAKEN BACK INTO GEAR TO TRY TO SHIFT AGAIN BACK INTO PARK. THE LEVER ACTS AS IF IT HAS FOUND A 'NEW' SLOT BETWEEN PARK AND REVERSE. ALSO, WHEN THIS YELLOW COLOR SHOWS ON MY PRND INDICATOR, IF I AM NEGLIGENT IN NOT GETTING THE VEHICLE FULLY BACK INTO PARK, THE VEHICLE WILL NOT START. I HAVE HAD TO HAVE THIS VEHICLE TOWED BACK TO THE DEALER REPAIR SHOP BECAUSE I COULD NOT GET THE SHIFT LEVER OUT OF THE SPOT IT WAS STUCK IN BETWEEN PARK AND REVERSE. THIS REPRESENTS A PROBLEM IN THAT I BELIEVE THE TRUCK IS RECOGNIZING THAT IT IS NEITHER IN PARK OR REVERSE SO THAT IT MAY BECOME A SAFETY ISSUE WHEN THE TRUCK IS PARKED. WITHOUT THE USE OF THE EMERGENCY BRAKE IT MAY ROLL OFF. THIS INCIDENT HAS SO FAR ONLY HAPPENED WHEN I STOP TO SHIFT THE VEHICLE INTO PARK AND ATTEMPT TO SHUT THE VEHICLE OFF. THE VEHICLE WILL SHUT OFF BUT WHEN I RETURN TO START THE VEHICLE, THE CONTROL PANEL EMITS THE SAME YELLOW COLORING FOR PRND INDICATOR AND WILL REFUSE TO START UNTIL THE SHIFT LEVER IS FORCED OUT OF THE SPACE IT HAS FOUND BETWEEN PARK AND REVERSE. I HAVEN'T YET TAKEN ANY PHOTOS, VIDEO OR BEEN ABLE TO GET THE DEALERSHIP REPAIR PERSONS TO ACKNOWLEDGE THE ISSUE. THE ONLY THING THE DEALERSHIP DID TO ADDRESS THE PROBLEM IS TALK ME INTO PURCHASING A NEW KEY FOB. *DT *DT *DT *DT *TR*JB *DT *DT THE CONSUMER STATED BTSI AND SHIFTER CABLE WAS REPLACED ON SEPTEMBER 13. *TR*DT*DT*JB

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE ABS WARNING LIGHT ILLUMINATED AND THE VEHICLE VIOLENTLY SHAKES. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, GOT OUT THE VEHICLE AND SEEN SMOKE COMING FROM FRONT PASSENGER SIDE TIRE. THE CONTACT NOTICED THAT THE WHEEL WAS SEPARATED FROM THE AXLE. THERE WERE NO INJURIES SUSTAINED. NO POLICE/FIRE REPORT WAS FILED. THE CONTACT CONTACTED HIS INSURANCE TOWED THE VEHICLE TO THE DEALER RIVER OAKS CHRYSLER JEEP DODGE RAM 4807 KIRBY DR, HOUSTON, TX 77098 (888) 284-5254 WHERE A DIAGNOSTIC TESTING WAS PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALLS WERE UNDER THE VIN. THE FAILURE MILEAGE WAS 103,000.

I WENT TO START MY VEHICLE IN MY DRIVEWAY ON 5/23/2019. THE VEHICLE GAVE ME A LOW BATTERY INDICATION AND IMMEDIATELY SMELLED BURNING PLASTIC. SHUT THE VERTICLE OFF, HAD EVERYONE EXIT THE VEHICLE AND POPPED THE HOOD UP. SMOKE WAS POURING OUT OF THE ALTERNATOR THAT HAD BEEN "INSPECTED " INSTEAD OF BEING REPLACED ACCORDING TO THE S68 RECALL BULLETIN 3MONTHS EARLIER. I QUICKLY GRABBED SOME TOOLS TO DISCONNECT BOTH BATTERIES TO PREVENT AND FURTHER DAMAGE OR FIRE. *DT*JB *DT *DT *TR

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING 70 MPH, THE VEHICLE BEGAN ACCELERATING ON ITS OWN AND WOULD NOT DECELERATE EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL, BUT THE ENGINE CONTINUED TO REV. EVENTUALLY, THE VEHICLE BEGAN TO SLOW DOWN. WHEN THE CONTACT ATTEMPTED TO ACCELERATE, THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD AND STALLED. THE FAILURE CONTINUED UNTIL THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO AN ABANDONED PARKING LOT. CORTLAND CHRYSLER DODGE JEEP (3878 WEST RD, CORTLAND, NY 13045, (607) 218-7520) WAS CONTACTED AND STATED THAT THE FAILURE ALSO OCCURRED ON OTHER VEHICLES AND THAT THE ENGINE CONTROL MODULE NEEDED TO BE UPDATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT INCIDENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. *DT*JB

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18E096000 (STEERING) AT THE HADDAD DODGE RAM LOCATED AT (3000 HARRIS RD, BAKERSFIELD, CA 93313). THE CONTACT STATED THAT THE TECHNICIAN PERFORMED AN INTERIM REPAIR. THE CONTACT STATED THAT THE VEHICLE ALSO REQUIRED AN ALIGNMENT HOWEVER, DEALERS DECLINED TO PERFORM THE ALIGNMENT UNTIL THE REMEDY WAS FINALIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 37,203.

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING 74 MPH, THE VEHICLE DROVE OVER A BUMP IN THE ROAD AND THE FRONT END VIBRATED VIOLENTLY. WHEN THE VEHICLE WAS STOPPED, THE FAILURE ALSO STOPPED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

I HAVE BEEN HAVING PROBLEMS WITH A RECALL ISSUED BY NHTSA. THE RECALL WAS V06 DRAG LINK. WHEN THE RECALL WA PREFORMED, THE ALIGNMENT NUTS ON THE DRAG LINK WERE WELDED SO THE COULDN'T COME LOOSE. I'VE HAD TO HAVE MY TRUCK REALIGNED 2 TIMES SINCE THE DRAG LINK NUTS WERE WELDED. AS OF RIGHT NOW THE NUTS ARE NOT WELDED AND THE INTEGRITY OF THE DRAG LINK IS COMPROMISED. I'VE HAD IT INTO 3 DIFFERENT INDEPENDENT REPAIR SHOPS AND EACH SAY THAT WELDING THE NUTS SHOULD ONLY BE A TEMPORARY FIX NOT A PERMANENT FIX. SINCE THE WELDING, I'VE HAD STEERING ISSUES WITH MY TRUCK WHICH IS WHY I'VE HAD IT IN THE REAPIR SHOPS. I FEEL THAT THE DRAG LINK NEEDS A TOTAL REPLACEMENT AND NOT A BANDAID FIX. I'VE CONTACTED FCA 2 TIMES AND HAVE A CASE NUMBER, #[XXX]. THE CALLS MADE WERE ON OCT. 10 & OCT 24. I'VE ALSO CONTACTED THE THE RAM DEALERSHIP IN MY AREA WHERE I GET SERVICE DONE AND HAVE "0" RESPONSE FROM THEM. I WOULD LIKE TO KNOW WHAT I CAN DO TO GET THIS ISSUE RESOLVED. THE WELDING OF A STEERING COMPONENT (DRAG LINK) IS NOT A FIX. I HAVE HAD STEERING ISSUES AND DEATH WOBBLE OCCUR SINCE THIS RECALL WAS COMPLETED. I'VE HAD IT IN FOR 2 ALIGNMENTS. I'M WORRIED FOR THE SAFETY OF MY FAMILY NOT HAVING THIS ISSUE TAKEN CARE OF. PLEASE ADVISE ON MY NEXT STEPS THANKS FOR YOUR ATTENTION. RECALL - V06 NHTSA 19V-021 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

MY TRUCK IS A LEMON. I'VE HAD OVER TEN RECALLS AND THE PROBLEMS JUST CONTINUE. NOW MY CHECK ENGINE LIGHT IS ON AND THE DEALER TOLD ME MY TURBO ACTUATOR IS NOT COMMUNICATING WITH THE TURBO. THEY WANT TO REPLACE IT AT MY COST OF $3500. MY TRUCK ONLY HAS 80K MILES ON IT. I TOLD THEM THE TURBO AND EVERYTHING STILL WORKS FINE!!!! JUST THE CHECK ENGINE LIGHT IS ON. THEY SAID EVENTUALLY IT WILL GO BAD. THEY SAID I CAN STILL DRIVE IT BUT THAT AT ANY TIME IT COULD GO IN TO LIMP MODE WHERE IT SHUTS DOWN AND ONLY LETS YOU DRIVE 5MPH. THIS SOUNDS DANGEROUS! ESPECIALLY IF I'M PULLING A TRAILER. I ASKED HOW LONG BEFORE IT GOES BAD AND THEY SAY THEY HAVE NO IDEA!!! I DON'T HAVE THE MONEY TO REPLACE A PART THAT STILL WORKS! THIS IS OBVIOUSLY A FAULTY PART THAT SHOULD BE RECALLED. I'VE HAD 10 OR MORE RECALLS WITH THIS VEHICLE ALREADY. INCLUDING A ALTERNATOR THAT CAUGHT FIRE. I HAVE FOUR FRIENDS WITH THIS SAME PROBLEM. PLEASE RECALL THE TURBO ACTUATOR!!!! I NEED YOUR HELP. THIS ISN'T RIGHT AND I HAVE NO ONE TO TURN TO. IT'S DANGEROUS AVDCI HAVE TO KEEP USING THIS TRUCK FOR IMPORTANT WORK. THANK YOU FUR LISTENING. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE ACCELERATING FROM A STOP, THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD INDEPENDENTLY AND THE SERVICE THROTTLE WARNING INDICATOR ILLUMINATED. THE DRIVER MANAGED TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE APPROXIMATELY ONE MILE LATER. WHILE THE VEHICLE WAS IDLING, THE DRIVER WAITED FOR THE FAILURE CODES TO CLEAR BEFORE DRIVING HOME. THE CONTACT CALLED DIEHL CHRYSLER DODGE JEEP RAM OF SALEM (LOCATED AT 400 LEGACY LN, SALEM, OH 44460, (330) 337-3475) AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO THEIR FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 57569312. THE APPROXIMATE FAILURE MILEAGE WAS 52,393. *DT*JB *DT*JB

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING 45-50 MPH, THE STEERING WHEEL AND WHEELS WOBBLED. THE CONTACT HAD TO DECELERATE TO 10 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MEDVED CHRYSLER DODGE JEEP RAM (1520 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) AND WAS INFORMED THAT DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 88,000.

THE TRUCKS BODY CONTROL MODULE IS FAULTY CAUSING ONLY THE DRIVERS ELECTRIC DOOR LOCKS TO LOCK MAKING THE CHILD SAFETY LOCKS IN OPERABLE. BY DOING ONLINE RESEARCH THIS APPEARS TO BE A COMMON PROBLEM WITH THESE TRUCKS AND CAN POSE A MAJOR SAFETY ISSUE FOR CHILDREN IN THE BACK SEATS.

Vehicle Left rear wheel detached on Interstate 94 in Washtenaw County, Michigan. Resulted in death of another motorist. Michael James Brooks was operating the Black Dodge 4 Door, 2013 vehicle, traveling westbound on I-94. The vehicle tire detached and traveled into a vehicle operated by Janice Southall. The incident resulted in a rollover collision and death of Janice Southall.

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING 35 MPH OVER A SPEED BUMP, THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND NOTICED THAT THE FRONT TRACK BAR WAS FRACTURED. THE DEALER (DON ELLIOTT CHRYSLER DODGE, 1225 N RICHMOND RD, WHARTON, TX) DIAGNOSED THAT THE TRACK BAR WAS FRACTURED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.

THE ISSUE OF THE "DEAD PEDAL" NEEDS TO BE FIXED. THIS HAS LEFT ME STRANDED IN THE MIDDLE OF AN INTERSECTION ON SEVERAL OCCASIONS. THIS HAS LEFT ME ON THE SIDE OF THE ROAD HAULING A 40" FIFTH WHEEL TRAILER AND NOW TODAY AT LUNCH I STOP AT A DRIVE THROUGH AND HAD TO PARK MY TRUCK THERE AS I HAVE A DEAD PEDAL. YOU GIVE IT GAS AND NOTHING HAPPENS. GOOGLE IT, ITS A HUGE ISSUE AND COULD VERY EASILY COST SOMEONE THERE LIFE.

OUR TRUCK HAS STARTED SHAKING VIOLENTLY, SEEMINGLY RANDOMLY, AT FREEWAY SPEEDS (HAS ONLY OCCURRED AT 50+MPH). THE STEERING WHEEL AND THE WHOLE TRUCK BEGINS VIOLENTLY SHAKE AND BECOMES NEARLY UNCONTROLLABLE WHILE DRIVING AT FREEWAY SPEEDS- IT HAPPENS INSTANTANEOUSLY AND WITHOUT WARNING! YOU HAVE TO SLOW DOWN TO LESS THAN 20MPH, OR COMPLETELY STOP AND THEN RESTART AND IT GOES AWAY. THE LAST TIME IS OCCURRED, MARCH 17 2018, I WAS DRIVING AND NEARLY LOST CONTROL OF THE TRUCK WHEN IS STARTED SHAKING, I WAS LUCKY THAT TRAFFIC WAS LIGHT AND NO ONE WAS IN THE LANE TO MY LEFT SO I WAS ABLE TO PULL OVER SAFELY WITHOUT HITTING SOMEONE. IT ALSO DOES NOT HAPPEN EVERY TIME YOU DRIVE IT, SO AS OF RIGHT NOW, IT IS VERY RANDOM, BUT IT HAS HAPPENED AT LEAST 5 TIMES IN THE LAST 2 MONTHS, AND WE ONLY DRIVE OUR TRUCK 1 OR 2 DAYS A WEEK. WE ARE FEARFUL TO DRIVE OUR TRUCK, AND THERE IS NO KNOWN FIX FOR THIS PROBLEM. WE HAVE NEW TIRES, A RECENT FRONT END ALIGNMENT, AND THE TRUCK IS COMPLETELY STOCK. WE HAD THE VEHICLE EVALUATED BY AN AUTOMOTIVE REPAIR SHOP TODAY, AND THEY COULD FIND NOTHING LOOSE OR BROKEN. I CAN SEND A VIDEO IN OF THIS PROBLEM IF YOU WOULD LIKE. THERE ARE OTHER VIDEOS ALREADY OUT THERE WITH THIS PROBLEM AS WELL.

The contact owns a 2013 Ram 3500. The contact stated that the tailgate would fall open unintendedly while driving and the tailgate would fail to close securely after several attempts. The contact stated that the failure occurred several times. The vehicle was taken to the dealer, where the tailgate was replaced under NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages); however, the failure reoccurred while the contact was attempting to drive off the dealer's parking lot. The vehicle remained at the dealer. The contact stated that the following day, the dealer was able to close the tailgate securely; however, the failure persisted while driving. The dealer notified the manufacturer of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 4,000.

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE ATTEMPTING TO START THE VEHICLE, THE SERVICE ENGINE INDICATOR ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING ODOR IN AND OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CLASSIC CHRYSLER DODGE JEEP (1102 WALTON DRIVE, TEXARKANA, TX 75503) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SYSTEM WAS CONTAMINATED AND NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

The contact owns a 2013 Ram 3500. The contact stated while driving 65-68 MPH over a bumpy road surface, the steering wheel and the front end of the vehicle shuddered significantly. The contact decelerated, exited the freeway, and pulled over to the shoulder of the road. The contact was able to continue driving. The vehicle was taken to the dealer, where the contact was informed that the vehicle had experienced the death wobble. The dealer diagnosed the vehicle and determined that the upper ball joints and control arms needed to be replaced. The dealer replaced the upper control arms. The vehicle was then taken to an independent mechanic, where the upper ball joints were replaced. The contact stated that the failure recurred several times while driving. The contact stated that the upper and lower ball joints, the control arms, the bushings, and other unknown parts were replaced several times; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIRS. THE DEALER (LITHIA CHRYSLER JEEP DODGE OF MISSOULA, 5001 GRIZZLY COURT, MISSOULA, MONTANA 59808) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

PDC (FUSE BOX) AKA TIPM HAS CORROSION OR BAD INTERNAL ELECTRICAL CONNECTIONS CAUSING WIPERS TO NOT FUNCTION AND POSSIBLE AIR BAG FAILURE UPON IMPACT

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE). THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *TR

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER (US ONE CHRYSLER/JEEP IN SANFORD, SOUTH DAKOTA) WHERE IT WAS DIAGNOSED THAT THE UPSTREAM NITROUS SENSOR FAILED AND NEEDED REPLACEMENT. IN JANUARY OF 2017, THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER JEEP/RAM IN ALBANY, GEORGIA BECAUSE THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE REAR NITROUS SENSOR WAS REPLACED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 59,510.

DEATH WOBBLE. STEERING STARTS WOBBLING AFTER HITTING A BUMP AT INTERSTATE SPEEDS. MUST SLOW TO BELOW 30 MPH TO MAKE IT STOP. VERY DANGEROUS AS IT IS HARD TO CONTROL DIRECTION OF VEHICLE WHEN WOBBLING.

MY RAM TRUCK WENT INTO A MALFUNCTION AND LIMITED THE SPEED TO 5 MILES PER HOUR CAUSING A MAJOR HIGHWAY SAFETY ISSUE. THE TRUCK PUT ALL PASSENGERS AND OPERATORS IN DANGER. THE DEF SYSTEM IN THIS VEHICLE CAN ONLY BE RESET BY A RAM DEALER WHICH CAUSES OTHER ISSUES BESIDES EXTREME DANGERS DRIVING CONDITIONS.

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO VIOLENTLY WOBBLE WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE DRIVING OVER A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DRAG LINK BUSHINGS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT NO RECALLS WERE AVAILABLE FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

STEERING LINKAGE BROKE CAUSING THE VEHICLE TO BE TOWED IN. RIGHT TIE ROD BROKE AT TUBE END NEAR TOTAL TOE ADJUSTER CLAMP. LOOSING ANY ABILITY TO STEER THE VEHICLE.

ON JUNE 1, 2013, I WAS DRIVING THE DODGE RAM 3500 AT HIGHWAY SPEED (APPROX. 60 MPH) WHEN THE STEERING COMPLETELY LOCKED UP AND 4-WAY EMERGENCY FLASHERS FAILED. I DRIFTED TO THE SIDE OF THE HIGHWAY AND CAME TO A STOP. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE. MY PHONE LOG SHOWS THIS CALL STARTED AT 8:40AM AND LASTED 9 MINUTES. DURING THE CALL, WASHINGTON DEPARTMENT OF TRANSPORTATION INCIDENT RESPONSE STOPPED AT THE SCENE AND NEITHER OF US REALIZED THE EXTENT OF THE PROBLEM AND WA DOT LEFT THE SCENE. NEAR THE END OF THE CALL, I NOTICED SMOKE POURING FROM UNDER THE HOOD AND EXITED THE VEHICLE. AT THAT TIME, I NOTICED BURNING MATERIAL ON THE GROUND UNDER THE TRUCK'S ENGINE. I HUNG UP WITH ROADSIDE ASSISTANCE AND CALLED 911 AT 8:49AM. AT THAT TIME, AT LEAST 4 LAW ENFORCEMENT, 2 FIRE ENGINES, AND WA DOT ARRIVED ON SCENE AND SHUT DOWN THE ENTIRE STATE HIGHWAY DUE TO THE SIZE OF THE FIRE. ONE LANE OF THE HIGHWAY WAS REOPENED JUST BEFORE 9:20AM. WHEN I LEFT THE SCENE, THE FIRE DEPARTMENT WAS STILL ACTIVELY WORKING TO CONTROL THE BLAZE AND HAD CUT OPEN THE TRUCK'S HOOD TO BETTER ACCESS THE FIRE. AFTER THE FIRE, I RE-READ THE RECALL NOTICE FOR THE VEHICLE'S ALTERNATOR AND BELIEVE THIS PROBABLY CAUSED THE NEAR-CRASH AND FIRE.

DODGE DEATH WOBBLE. WHILE DRIVING OUR 2013 DODGE RAM 3500 6.7 TURBO DIESEL PICKUP TRUCK AT ABOUT 40 MPH THE FRONT END STARTED VIOLENTLY SHACKING. I COULD NOT STEER OR CONTROL THE VEHICLE AT THAT POINT. THIS HAS HAPPENED NOW TWICE. FIRST TIME I WAS ON A FREEWAY AND ALMOST CAUSED A SERIOUS ACCIDENT AND THE SECOND TIME I WAS ON A TWO LANE HWY AND ALMOST DROVE OFF A CLIFF. BOTH OCCURRENCES I WAS ONLY ABLE TO SLOW DOWN BUT HAD ZERO CONTROL OVER STEERING. ONCE I GOT SLOWED DOWN TO ABOUT 10 MPH I WAS ABLE TO LET OFF THE BRAKE AND THE VIOLENT SHAKING STOPPED. I HAVE TAKEN THE VEHICLE INTO THE DODGE DEALERSHIP WHO SAID THERE WAS NOTHING WRONG WITH OUR VEHICLE. SIMILAR REPORTS OF THIS ISSUE ARE ALL THE INTERNET. IN BOTH OCCURRENCES IT FELT LIKE THE SHACKING STARTED IN THE FRONT RIGHT SIDE OF MY VEHICLE.

SCR FAILED

WHILE DRIVING AT 65 MPH THE STEERING WHEEL STARTED JERKING BACK AND FORTH, ALMOST WENT OFF HIWAY, TOOK IT TO A DEALER AND THEY REPLACED THE STEERING BOX. HAD EXTENDED WARRANTY BUT DEALER CHARGED ME $1100.00 FOR THE REPAIR, DROVE ABOUT 100 MILES AND SAME PROBLEM ONLY WORSE DID THE DEATH WOOBLE DOING 45 MPH CAN'T EVEN DRIVE IT BACK TO THE DEALER THAT DID REPAIR.

ON HIGHWAY AT 60MPH HIT BUMP STARING TO SHAKE VIOLENTLY SLOWDOWN TO 30 MPG TO STOP IT FROM SHAKEING THIS IS ABOUT THE SIX TIME DEALER SAYS NOTHING WRONGE SOME CALL IT THE DEALTH WOBBLE.

SHAFT ON WATER PUMP SHEARED CAUSING WATER PUMP TO FAIL AND SERPENTINE BELT TO COME OFF. VEHICLE BEING DRIVEN ON FREEWAY AT HIGHWAY SPEEDS. SERPENTINE BELT FAILURE RESULTS IN LOSS OF POWER STEERING AND VACUUM TO POWER BRAKES. THIS IN TURN CAUSES DIFFICULTY IN VEHICLE CONTROL.