2014 Ram 3500 Complaint Log

PROBLEM # 1: STRONG COOLANT AND BURNING RUBBER SMELL. NO LEAKS FOUND. PROBLEM #2: DEFECTIVE FRONT WINDSHIELD (PRISM DISTORTION, SAFETY ISSUE). PROBLEM #3: FRONT VIBRATION. PROBLEM #4: WIND NOISE ON LEFT DOORS. PROBLEM #5: RADIO TURNS-OFF AND/OR CD STOPS PLAYING ON BUMPY ROADS.

INTEGRATED TRAILER BRAKE CONTROLLER FAILS TO PROVIDE SUFFICIENT BRAKING POWER TO TRAILER. ON SEVERAL OCCASIONS, TRUCK AND TRAILER WERE IN NEAR-MISS POTENTIAL ACCIDENTS DUE TO INSUFFICIENT TRAILER BRAKING. CONTROLLER WILL NOT HOLD TRAILER STILL WHILE THE TRUCK IS AT REST. REGARDLESS OF SETTINGS, INCLUDING MAX POWER SETTINGS AND USING THE MANUAL SLIDER FULLY ENGAGED, THE CONTROLLER WOULD NOT ACTIVATE THE TRAILER BRAKES SUFFICIENTLY TO SAFELY SLOW THE TRAILER IN ANY SITUATION. TRAILER IN QUESTION IS APPROXIMATELY 13,000#, DUAL AXLE WITH BRAKES ON BOTH AXLES. SECOND TRAILER WAS USED FOR TESTING WITH SIMILAR RESULTS, INCLUDING THE INABILITY TO CAUSE BRAKE LOCKUP OF AN EMPTY FLATBED TRAILER. DEALER REPLACED ITBM COMPONENT(S), WITH NO CHANGE. EXCUSED AS WORKING PROPERLY, EVEN WITH OBVIOUSLY INSUFFICIENT BRAKING ABILITY.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE FRONT TIRES WERE WORN OUT PREMATURELY. IN ADDITION, ALL THE INTERIOR LIGHTS FLICKERED AND THE VOLUME FOR THE RADIO INCREASED AND DECREASED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

THE OEM TRAILER BRAKE CONTROLLER DOES NOT WORK AS DESIGNED. THERE HAS BEEN NUMBER OR TIMES THAT I CAME CLOSE HITTING A CARS. THE BRAKE CONTROLLER IS NOT SUPPLYING ENOUGH VOLTS TO STOP MY 17K TRAILER. TOOK IT TO THE DEALER AND THEY SAID OEM BRAKE CONTROLLER IS WORKING FINE. WHEN I CHECK CONTROLLER IT'S ONLY SUPPLYING 6.5 VOLTS WHEN THE MANUAL SLIDE IS FULLY ENGAGED. THIS IS A BIG PROBLEM AND NEEDS TO BE ADDRESS BEFORE SOMEONE GETS KILLED. BY THE WAY MY TRAILER IS BRAND NEW AND WORKS FINE WITH FORD AND CHEVY OEM BRAKE CONTROLLER.

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V294000 (AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/18/15*CN

TL* THE CONTACT OWNS A 2014 RAM 3500. IN APRIL OF 2015, WHILE THE VEHICLE WAS IN REVERSE, THE BRAKES MALFUNCTIONED. THE CONTACT'S VEHICLE FAILED TO STOP AND BUMPED INTO A SECOND VEHICLE. THERE WERE NO INJURIES. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKES SUDDENLY ACTIVATED WITHOUT THE BRAKE PEDAL BEING APPLIED. DURING THE INCIDENT, THE BRAKE SENSOR, ABS SENSOR AND THROTTLE SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE MODULE SENSOR AND TRANSMISSION SENSOR, BUT THE FAILURE RECURRED WHILE BEING TEST DRIVEN. IN NOVEMBER OF 2015, THE VEHICLE EXPERIENCED THE FAILURE AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE STAR CONNECTOR. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,000.

WAS GOING TO MERGE ON TO THE FREEWAY THE CAR IN FRONT OF ME SLOWED DOWN SO I HAD TO TAKE MY FOOT OFF THE ACCELERATOR PEDAL. A HOLE OPENED IN TRAFFIC AND I STARTED TO CHANGE LANES PRESSED DOWN ON THE ACCELERATOR PEDAL TO GET UP TO THE SAME SPEED AS TRAFFIC AND THERE WAS A 2 TO 3 SECOND PAUSE BEFORE THE TRUCK STARTED TO ACCELERATE. IN THAT TIME I WATCHED THE TRUCK BEHIND ME GET DANGEROUSLY CLOSE AND THE HOLE I CAME OUT OF CLOSED UP I HAD NO WERE TO GO. I TOOK THE TRUCK TO THE DEALER AND THEY TOLD ME THAT IS THE WAY THE TRUCK IS SUPPOSE TO WORK. I TEST DROVE A TRUCK AT ANOTHER DEALER AND IT DID NOT HAVE THE SAME PROBLEM. TOOK IT BACK TO THE DEALER SHOP AND THEY WERE STILL ADAMANT THAT THE TRUCK WAS WORKING CORRECTLY. I CAN DUPLICATE THE PROBLEM WHEN EVER I WANT. *TR

I GET A BAD VIBRATION AROUND 76-86 MPH. I ORIGINALLY BOUGHT A 2013 DUALLY LONGHORN DIESEL , BROUGHT BACK 5 TIMES TO DEALER AND COULD NOT FIX VIBRATION ISSUE, NOW HAVING SAME ISSUE WITH THIS TRUCK, 70K SHOULD NOT BE HAVING TO DEAL WITH THIS SAME THING AGAIN. I LOST WORK, PERSONAL TIME AND ALL AGGRAVATION WITH 2013 AND NOW 2014 SAME ISSUE. SOMETHING IS WRONG WITH THESE TRUCK WITH THE VIBRATION ISSUE AND NEED TO BE CORRECTED, IT'S GOING TO VIBRATE ITSELF APART AND GETTING RATTLE NOISES WHEN I DRIVE BESIDE THE FACT THAT IT'S SHAKING MY GUTS APART . I'VE ALREADY WENT THRU ONE SET OF REAR TIRES AND NOW HAVING TO PUT ANOTHER SET ON AT 28K. SOMETHING IS WRONG!!!

HIT A DIP IN THE ROAD AT THE END OF A BRIDGE AND VEHICLE STARTED SHAKING SEVERELY. I BELIEVE THIS WAS AN OCCURRENCE OF WHAT HAD BECOME KNOWN AS "DODGE RAM DEATH WOBBLE". THIS IS AN UNMODIFIED 2014 RAM 3500 APPROXIMATELY 35000 MILES ON THE ODOMETER. *TR

CPSC:I1530237A. 2015 DODGE RAM 3500. CONSUMER STATED THE CAMBER ADJUSTMENT ISSUE IS CAUSING UNEVEN AND PREMATURE TIRE WEAR. *LN THE CONSUMER STATED THE UNEVEN AND PREMATURE WEAR OF THE TIRES, WERE ON THE EDGE OF THE FRONT TIRES. *JB

FRONT PASSENGER SIDE TIRE IS MORE THEN 5 DEGREES OUT OF CAMBER CAUSING THE TIRE PULL, CREATE MORE HEAT, AND WEAR OUT. I CONTACTED DEALER AND WAS INFORMED RAM DOESN'T HAVE A CAMBER ADJUSTMENT SO THERE'S NO WAY TO CORRECT IT WITH OUT PUTTING AFTERMARKET BALL JOINTS IN I NOTICED IT AT LESS THEN 5000 MILES

VEHICLE IS DESIGNED AND CONSTRUCTED WITH NON ADJUSTABLE CAMBER FOR THE FRONT WHEELS. THIS IS CAUSING UNEVEN WEAR TO THE FRONT TIRES, OUTSIDE EDGE NOW BALD WHILE REST OF TIRE TREAD IS INTACT. THE ONLY KNOWN REPAIR IS USING AFTERMARKET PARTS AND A PROPER ALIGNMENT ALONG WITH NEW TIRES COSTING THE CONSUMER $1000 AND $1500 PER VEHICLE. *TR

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT THERE WAS A DELAY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE FAILURE OCCURRED OCCASIONALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE FAILURE MILEAGE WAS 4,600. UPDATED 6/25/15*CN

THE PARKING (EMERGENCY BRAKE) DOES NOT WORK AND NEVER HAS SINCE VEHICLE WAS NEW. IT WOULD LOCK UP AT TIMES BUT THEN NOT WORK TO KEEP VEHICLE FROM ROLLING. THIS SEEMS RATHER INSIGNIFICANT UNTIL YOU UNDERSTAND THAT THE VEHICLE HAS NO PARK(NO PARKING POSTION) SO THE PARKING BRAKE MUST WORK TO KEEP VEHICLE FROM ROLLING, THIS VEHICLE WILL ROLL ANYTIME MOTOR IS OFF UNLESS PARKING BRAKE(EMERGENCY BRAKE) IS ENGAGED. IT HAS BEEN IN THE SHOP MANY TIMES TO REPAIR THIS ISSUE AND IT HAS NEVER EVEN BEEN IMPROVED!!! SAFETY ISSUE IS THAT VEHICLE SHOULD NEVER HAVE BEEN ALLOWED TO BE MANUFACTURED WITH NO PARK! UNLIKE A STANDARD TRANSMISSION WHICH CAN BE PUT IN GEAR WITH MOTOR OFF TO STOP FROM ROLLING THERE IS NO WAY ON THIS VEHICLE OTHER THAN THE PARKING BRAKE!(EMERGENCY BRAKE) I HAVE VIDEO OF THE PROBLEM AND HERE IS A LINK TO THAT VIDEO. HTTPS://YOUTU.BE/EP_HP3DEKMY

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS, SEAT BELTS), 15V459000 (AIR BAGS) AND 15V541000 (STEERING) HOWEVER, THE DEALER INFORMED THAT THE RECALL REMEDY HAD ALREADY BEEN PERFORMED ON THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS NOT TAKEN TO THE DEALER PREVIOUSLY TO BE SERVICED UNDER ANY RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT GEARS. IN ADDITION, THE TPM AND A/C FAILED TO FUNCTION PROPERLY, AND AN ABNORMAL NOISE COULD BE HEARD FROM THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT NOTICED THAT ALL OF THE TIRES WERE ABNORMALLY WORN OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A WHEEL ALIGNMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

I WAS TRYING TO PULL OUT OF A DRIVE WAY ON A COUNTRY ROAD. THE ROAD WAS OBSCURED AND HARD TO SEE AROUND THE CORNER. I STARTED TO PULL OUT SLOWLY TO SEE AROUND THE CORNER. I TOOK MY FOOT OFF THE ACCELERATOR PEDAL AT THAT TIME A LOADED LOG TRUCK CAME AROUND THE CORNER AND I WAS IN HIS WAY. I AUTOMATICALLY PRESSED DOWN ON THE ACCELERATOR PEDAL AND THE TRUCK JUST SAT THERE FOR ABOUT 2 TO 3 SECONDS BEFORE IT STARTED TO MOVE. THE LOG TRUCK HAD ALL ITS BRAKES LOCKED UP AND SMOKING. I?M REALLY GLAD THE TRUCK DRIVER HAD GOOD REFLEXES. I DON?T KNOW IF MY BOYS AND I WOULD HAVE MADE IT THROUGH A CRASH LIKE THAT. I BELIEVE THIS IS A REALLY BIG SAFETY ISSUE AND IT SHOULD BE ADDRESSED AT ONCE. I WAS TOLD BY THE DEALER THAT IT IS THAT WAY FOR THE SAFETY OF THE DRIVE TRAIN. THAT JUST DON'T SEEM RIGHT TO ME. SAVE THE DRIVE TRAIN FORGET THE PEOPLE? *TR

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. IT WAS UNKNOWN IF THE CONTACT SUSTAINED ANY INJURIES OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR WAS NOT OFFSET. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 33,285.

I BOUGHT A BRAND NEW 2013 RAM LARAMIE LONGHORN 1 TON 4X4 TRUCK WITH THE AISIN TRANSMISSION IN JULY 2013. THE TRUCK WOULD BUCK/JERK . IT WENT BACK TO THE DEALER NUMEROUS TIMES. EACH TIME I WAS TOLD THAT THERE WAS A "SOFTWARE UPDATE," THAT MIGHT FIX THE PROBLEM. AFTER NUMEROUS UPDATES & NO FIX, THE DEALER CONSULTED W/ THE ENGINEERS AT RAM, IN WHICH IT WAS ADVISED FOR THE DEALER TO TRY & REPLACE THE TORQ CONVERTER. THE TORQ CONVERTER DID NOT FIX THE PROBLEM. THE TRUCK WAS NOT SAFE TO DRIVE. I HIRED A LEMON LAW ATTORNEY & CHRYSLER BOUGHT THE TRUCK BACK & GAVE ME A 2014 LARAMIE LONGHORN 3500. ON NOVEMBER 21, 2014 I PICKED UP THE NEW TRUCK. ON NOVEMBER 27TH, 2014 WHILE DRIVING THRU TOWN AT APPROX 40MPH & THE TRUCK STARTED THE SAME BUCKING/JERKING. I TOOK THE TRUCK BACK TO THE LOCAL DEALERSHIP (HATCH MOTOR COMPANY IN SNOWFLAKE, AZ) ON DECEMBER 3, 2014. THE TECH WAS ABLE TO DRIVE THE TRUCK & DUPLICATE THE BUCKING/JERKING. THE SERVICE MANAGER CALLED RAM & WAS ADVISED THIS IS A "NORMAL DRIVING CONDITION." THE TRUCK THEN SAT AT THE DEALER FOR 12 DAYS WHILE THE CHRYSLER REGIONAL REP/MANAGER, [XXX] CAME OUT & DROVE MY TRUCK & WAS ABLE TO DUPLICATE THE BUCKING/JERKING. THE REP ALSO DROVE A 2015 TRUCK ON THE DEALERS LOT ALONG W/ 3 OTHERS & THEY ALL HAVE THE SAME BUCKING/JERKING PROBLEM. SO AT THIS TIME CHRYSLER IS TELLING ME THAT IT IS A "NORMAL DRIVING CONDITION" FOR THEIR TRUCKS TO BUCK/JERK AT SPEEDS LESS THAN APPROX 45MPH OR LESS. THEY CONSIDER 45MPH AN "ABNORMAL DRIVING CONDITION" MAKING THE BUCKING/JERKING A "NORMAL DRIVING CONDITION." I HAVE THIS STATED IN WRITING ON MY SERVICE INVOICE & WOULD BE HAPPY TO PROVIDE THIS TO YOU. WHAT I WANT IS SOME SORT OF RESOLUTION. I'M STUCK WITH A $60K TRUCK THAT I CANT SAFELY DRIVE. ITS NOT SAFE TO HAVE A TRUCK "BUCKING/JERKING" ESPECIALLY WHILE DRIVING THRU TRAFFIC IN WHICH YOU'RE ALWAYS DRIVING LESS THAN 45MPH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THIS TRUCK HAS BEEN TO THE DEALERSHIP SEVERAL TIMES FOR THE "DEAD PEDAL" ISSUE. THERE IS A 3-4 SECOND DELAY FROM THE MOMENT YOU ASK THE TRUCK TO ACCELERATE BEFORE THERE IS ANY THROTTLE RESPONSE. AND THEN ONCE IT DOES RESPOND, THE POWER DELIVERY IS EXTREMELY SLOW. I HAVE HAD SEVERAL NEAR ACCIDENTS WHEN I WAS ATTEMPTING TO TURN LEFT IN FRONT OF ONCOMING TRAFFIC, AND THE TRUCK DOES NOT RESPOND TO FULL THROTTLE. ONE TIME IS WAS SO BAD, I THOUGHT THE TRUCK STALLED, AND TURNED ON MY 4 WAY FLASHERS... *TR

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE PULLED TO THE LEFT INTO ONGOING TRAFFIC. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE HAD TO BE STEERED WITH EXCESSIVE FORCE BACK TO THE CORRECT SIDE OF THE ROAD. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH WITH CRUISE CONTROL ENGAGED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED TO THE LEFT WITHOUT WARNING. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHERE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *JS

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AS I PICKED UP MY NEW 2014 DODGE RAM 3500 6.4 , I NOTICED A RATTLE COMING FROM IN OR UNDER THE DASH BOARD . I ALSO NOTICED MY CRUISE CONTROL WOULD NOT WORK AND TRACTION LIGHT STAYED ON . THE RATTLE ONLY OCCURS WHEN I AM STEPPING ON THE GAS AND GOING OVER ROUGH ROADS , I LET OFF THE GAS AND THE RATTLE STOPS . I TOOK IT TO MY DEALER ( DICK POE DODGE , EL PASO , TX. ) AND THEY FOUND NOTHING WITH THE RATTLE , THEY FIXED THE OTHER ISSUES . THEY HEARD THE RATTLE BUT SAID THEY COULD NOT PIN POINT IT , THEY FELT IT MIGHT BE THE THROTTLE PEDAL IT SELF , BUT DODGE WOULD NOT LET THEM SWAP IT OUT UNLESS THEY WERE 100% SURE THAT WAS THE ISSUE . SO HERE I AM STILL DRIVING WITH THE RATTLE . I DID OFFER TO PAY FOR THE PART AND MY ADVISER SAID HE WOULD NOT ALLOW THAT ONLY CAUSE HE WAS NOT 100% SURE IT WOULD FIX THE ISSUE . UNDERSTAND THE SERVICE DEPT DID ALL THEY COULD TO HELP ME , IT WAS DODGE THAT TIED THEIR HANDS . *TR

DROVE THE TRUCK ABOUT 25 MILES TO WORK THE MORNING OF OCT. 9 2014 PARKED THE TRUCK IN A PARKING SPACE IN FRONT OF THE OFFICE AT ABOUT 7:30 CAME OUT AT APPROX.4:45 GOT IN THE TRUCK TURNED THE KEY ON WAITED FOR THE WAIT TO START IND. NOTICED THE WINDSHIELD WIPERS WERE ON BUT THE SWITCH WAS OFF THEN NOTICED THE MESSAGE CENTER SAID AIR BAG MAT. REQUIRED BUT THEN WENT AWAY VERY QUICKLY THEN WENT TO PUT ON MY SEAT BELT THEN THOUGHT WHAT I SAW WAS SMOKE COMING FROM THE STEERING COLUMN THEN SAW A RED SEAT BELT LITE COME ON IN THE INSTRUMENT CLUSTER THEN THE AIR BAG BLEW OUT IN MY FACE CAUSING BRUISING AND ABRASIONS TO MY FACE AND UPPER BODY AREA STINGING TO MY FACE A CO WORKER TOOK ME TO THE E R WERE I WAS SEEN. *TR

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT THE STEERING WHEEL WAS UNSTABLE AND THAT IT CONTINUED TO VEER TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES, BUT THEY WERE NOT ABLE TO REMEDY THE FAILURE. THE DEALER PROVIDED AN ALIGNMENT MORE THAN FIVE TIMES, WHICH DID NOT REMEDY THE FAILURE. THE DEALER ROTATED THE TIRES ONCE AND THE CONTACT ALSO ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE TWO FRONT TIRES BECAME WORN APPROXIMATELY EVERY THREE MONTHS, WHICH CAUSED THE FRONT END TO WOBBLE. THE VEHICLE WAS TAKEN TO TWO DEALERS FOR AN ALIGNMENT. THE TECHNICIANS FOUND NO ISSUES WITH THE ALIGNMENT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

TL* THE CONTACT OWNS A 2014 RAM 3500. WHEN THE VEHICLE WAS PLACED IN PARK, IT DID NOT SHUT OFF AND "VEHICLE WAS NOT IN PARK" APPEARED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO MARTIN CHRYSLER, DODGE, JEEP & RAM (262-878-1226, LOCATED AT 1422 MAIN ST, UNION GROVE, WI 53182), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND SENT A REPRESENTATIVE TO INVESTIGATE THE FAILURE. THE CONTACT WAS INFORMED THAT NOTHING COULD BE DONE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

MY HUSBAND WAS STOPPED AT A SIGNAL LIGHT AND THE TRUCK LURCHED FORWARD HITTING THE CAR IN FRONT. INSURANCE COMPANY HAD AN EXPERT CHECK THE TRUCK AND WE WERE ADVISED BY HIM NOT TO OPERATE THE VEHICLE. CHRYSLER HAD THEIR EXPERT EXAMINE IT ON 8/4/2015. I WAS INFORMED ON THAT DATE THAT HE AND THE DEALERSHIP WERE OUT OF THE LOOP AND I HAD TO SPEAK WITH CHRYSLER. THEY WILL NOT RETURN ANY OF MY HONE CALLS.

I WAS ATTEMPTING TO PASS A SLOW MOVING VEHICLE. I WAS TRAVELING AROUND 35MPH AT THE TIME. RIGHT BEFORE I WENT TO OVERTAKE THE VEHICLE I HAD TO LET OFF THE ACCELERATOR. WHEN THE PASSING LANE WAS CLEAR I GAVE THE TRUCK THE THROTTLE NEEDED TO PASS THE SLOW CAR, BUT IT WAS A GOOD 3-4 SECONDS AFTER PUSHING THE ACCELERATOR BEFORE THE TRUCK RESPONDED AT ALL. THIS WAS NOT TURBO LAG, IT WAS SIMPLY THE TRUCK DID NOT RESPOND TO MY INPUT WHEN NEEDED. I HAVE HAD THIS HAPPEN ALSO WHEN TRYING TO MERGE INTO TRAFFIC OR PULL OUT ONTO A BUSY STREET. IT IS DANGEROUS. *TR

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STOPPED AT A STOP LIGHT OR A STOP SIGN, THE INSIDE OF THE VEHICLE WAS FILLED WITH FUEL FUMES. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

TWO ISSUES THAT ARE CAUSED BY THE SAME PROBLEM: 1. WHEN ACCELERATING FROM A STOP THERE IS LIMITED POWER. IF I STEP ON THE THROTTLE HARD, IT SEEMS TO NOT MOVE FOR A SECOND OR TWO, THEN TAKES OFF. 2. WHILE DRIVING IN TRAFFIC THERE IS A SIGNIFICANT DELAY IN THROTTLE RESPONSE. IF I AM ON THE ACCELERATOR TRYING TO BLEND INTO TRAFFIC, THEN HAVE TO TAKE MY FOOT OFF THE ACCELERATOR FOR SOME REASON, THEN TRY TO ACCELERATE, IT DOES NOTHING FOR SEVERAL SECONDS. THIS IS A VERY UNSAFE SITUATION FOR THE OCCUPANTS OF MY VEHICLE AND ANYONE ELSE ON THE ROAD. I WANT IT ADDRESSED BEFORE CAUSING AN ACCIDENT, OR EVEN WORSE DEATH TO SOMEONE. *TR

PASSENGER FRONT TIRE WEARS ON THE OUTSIDE. PROBLEM WAS FIRST OBSERVED WITH LESS THAN 6,000 MILES. DEALERSHIP IN FAIRBANKS, AK CONTINUED TO POINT OUT THAT TIRES NEEDED TO BE ROTATED MORE OFTEN. TIRES WERE REGULARLY ROTATED. DEALERSHIP AND INDEPENDENT SHOP STATED THAT VEHICLE WAS IN ALIGNMENT AND DID NOT NEED WORK. ORIGINAL TIRES WERE REPLACED WITH HIGH QUALITY TIRES 16,000 MILES AGO. TIRES HAVE BEEN ROTATED TWICE SINCE THEN AND THERE IS SIGNIFICANT WEAR ON THE TIRES THAT HAVE BEEN IN THAT POSITION.

I HAVE HAD AN ONGOING PROBLEM WITH THROTTLE RESPONSE SINCE NEW. THERE IS A 1-2 SECOND LAG WHEN ATTEMPTING TO ENTER TRAFFIC AND WHEN TRYING TO PASS ANOTHER VEHICLE. THIS PROBLEM AFFECTS NUMEROUS ASIAN EQUIPPED TRANSMISSIONS IN THE DODGE DIESEL TRUCKS AND MANY OWNERS ARE HAVING THE SAME PROBLEM WITH NO RESOLUTION OFFERED FROM THE DEALERSHIPS OR CHRYSLER CORP. IT IS VERY DANGEROUS BECAUSE YOU ARE ATTEMPTING TO ACCELERATE WITH SAFETY BUT HAVE TO ACCOUNT FOR A LAG IN PERFORMANCE. IT ALSO DOES NOT OCCUR ON ALL TRUCKS SO EQUIPPED AND VEHICLES EQUIPPED WITH THE ASIAN PRIOR TO 2014. I HAVE FOUND IT NECESSARY TO ABORT MY ATTEMPT TO ENTER TRAFFIC DUE TO THIS LAG IN RESPONSE AND WAS NEARLY HIT FROM THE REAR BECAUSE ANOTHER STOPPED VEHICLE THOUGHT I WAS LEAVING MY POSITION. HOPEFULLY THIS PROBLEM CAN BE RESOLVED WITH A COMPUTER REFLASH BUT SO FAR, CHRYSLER IS NOT INTERESTED IN A FIX. *TR

WHILE LEAVING THE LOT I GO TO ACCELRATE AND THE TRUCK SLOWLY INCREASES SPEED AND THEN STARTS TO MOVE. THIS HAPPENS ALL THE TIME AND I TOOK THE TRUCK INTO THE DEALERSHIP AND THEY STATED THIS IS CHRYSLERS TORQUE MANAGEMENT SYSTEM. THIS SYSTEM HAS ALMOST CAUSED ME TO GET INTO A WRECK TWICE. I KNOW OF ONE FRIEND WHO HAS GOTTEN INTO A WRECK. I RESEARCHED THIS ISSUE AND SURE ENOUGH THERE ARE HUNDREDS OF MEMBERS ON DODGE AND CUMMINS FORUMS COMPLAINING OF THIS ISSUE AND CHRYSLER WILL NOT DO ANYTHING ABOUT IT. HERE IS A LINK TO SOME THREADS. HTTP://WWW.CUMMINSFORUM.COM/FORUM/2013-GENERAL-DISCUSSION/1193537-QUICK-RANT.HTML HTTP://WWW.CUMMINSFORUM.COM/FORUM/2013-GENERAL-DISCUSSION/1179305-DEAD-PEDAL.HTML PLEASE MAKE CHRYSLER DO SOMETHING ABOUT THIS. *TR

TRAVELING IN RIGHT LANE OF 4 LANE HIGHWAY AT 55MPH. ANOTHER VEHICLE PULLED OUT FROM THE RIGHT INTO MY LANE RIGHT IN FRONT OF ME. I LET OFF THROTTLE AND APPLIED BRAKES. NOTICED AN OPENING IN TRAFFIC IN THE LEFT LANE. TURNED ON THE TURN SIGNAL, STARTED TO SHIFT LANES AND APPLIED THROTTLE. TRUCK WOULD NOT ACCELERATE FOR WHAT FELT LIKE 2-3 SECONDS. BY THAT TIME THE CAR BEHIND ME IN THE LEFT LANE WAS RIGHT ON MY BUMPER. NO ACCIDENT OCCURRED, BUT IT WAS A CLOSE CALL. I HAD NOTICED A 1-2 SECOND THROTTLE DELAY A COUPLE TIMES WHILE MANEUVERING THROUGH TRAFFIC EARLIER IN THE DAY AS WELL. *TR

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT THE TIRES ON THE VEHICLE WERE REPLACED THREE TIMES DUE TO THE FRONT WHEEL ALIGNMENT WEARING DOWN ON THE TIRES. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

ANYTIME I HAVE TO TAKE MY FOOT OFF THE ACCELERATOR PEDAL CAUSING THE TRUCK TO COAST A BIT, AND THEN DEPRESSING THE ACCELERATOR PEDAL BACK DOWN IN AN EFFORT TO SPEED UP, THERE IS A 2 TO 4 SECOND PAUSE BEFORE THE TRUCK EVEN STARTS TO ACCELERATE. THIS ISSUE CHANGES IN DELAY TIME DEPENDING ON THE CURRENT SPEED YOUR COASTING AT. THE 25 TO 45 MPH RANGE SEEMS TO CREATE THE LONGEST DELAY. IN TWO INSTANCES, TRAVELING AT AROUND 35 MPH, I DEPRESSED THE ACCELERATOR PEDAL TWICE WITHIN A SECOND OF EACH OTHER (IN AN EFFORT TO TIME MY ACCELERATION WITH THE TRAFFIC) AND THE TRUCK ACTUALLY STALLED OUT DARN NEAR KILLING ME. SINCE THEN I HAVE LEARNED THAT IF I KEEP THE TRUCK FROM COASTING WHEN I'M TRYING TO MERGE (A LITTLE ACCELERATOR WITH SOME BRAKE AT THE SAME TIME) WHICH KEEPS THE POWERTRAIN ENGAGED, ELIMINATES THE ACCELERATION DELAY. NOT GOOD FOR MY BRAKES THOUGH, AND NOT ALWAYS ABLE TO ACCOMPLISH. MY HOPE IS THAT SOMEONE WILL DO SOMETHING ABOUT THIS BEFORE A SERIOUS INJURY OCCURS.

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 400. UPDATED 12/01/15*LJ UPDATED 11/13/2017*CN

I HAVE EXPERIENCED A "DEAD PEDAL" ISSUE SINCE OWNING THE TRUCK WHICH HAS CAUSED MANY CLOSE CALLS WHEN TURNING IN TRAFFIC, LEAVING A STOP SIGN AND PASSING. THERE IS A SEVERAL SECOND DELAY BEFORE I GET ACCELERATION AND THE TRUCK GETS GOING. IT HAS CAUSED ME TO BE VERY NERVOUS WHEN DRIVING ESPECIALLY WITH FAMILY IN THE TRUCK WITH ME. *TR

SUSPENSION IS INSUFFICIENT FOR WEIGHT OF ENGINE CREATING A DANGEROUS STEERING SITUATION WHILE IN MOTION ON ANY SURFACE ON OR OFF ROAD, STRAIGHT AHEAD OR TURNING. CUMMINGS 6.7L ENGINE IS TWICE THE WEIGHT OF THE HEMI ENGINE NORMALLY MOUNTED ON THIS 1500 RAM SUSPENSION SYSTEM

ENTERED MY TRUCK, TO GO TO WORK. SHUT THE DRIVERS SIDE DOOR, AND THE REAR DRIVERS SIDE REAR DOOR WINDOW BLEW OUT. THE TRUCK WAS NOT EVEN A MONTH OLD. I LIVE IN A RURAL RESIDENTIAL AREA, AND NOTHING HAD HIT IT, TOUCHED IT, ETC. TEMP IN THE 50'S WITH RAIN. COVERED UNDER MY INSURANCE WITH NO DEDUCTIBLE, BUT EVEN THE GLASS COMPANY HAS SAID THIS IS A MANUFACTURERS DEFECT. IMPERIAL DODGE IN MENDON, MA DUCKING MY PHONE CALLS. CHRYSLER., TO THERE CREDIT SAID THEY WOULD CHECK INTO IT, (EVEN THOUGH YOU KNOW THEY WON'T). POINT BEING, "WHAT IF THIS HAD HAPPENED WHILE I WAS DRIVING?" EVEN THOUGH IT'S COVERED UNDER INSURANCE, THIS IS A MANUFACTURERS DEFECT! AND THE DEALERSHIP REFUSES TO MAN UP AND TALK TO ME. *TT

WHILE UNDER ATTEMPTED HARD ACCELERATION, THE GAS PEDAL BECOMES UNRESPONSIVE FOR SEVERAL MOMENTS. SEVERAL TIMES, THIS ALMOST CAUSED AN ACCIDENT WHILE PERFORMING EVASIVE MANEUVERS TO AVOID GETTING HIT.. *TR

WHEN ATTEMPTING TO CROSS MULTIPLE LANE DIVIDE HIGHWAY WHILE SYNCHRONIZING THE TIMING OF THE CROSSING I HAD TO LET UP AND THEN DEPRESS ACCELERATOR PEDAL AND GOT NO RESPONSE FROM THROTTLE... THE CLASSIC DEAD PEDAL RESPONSE. IT CAN BE AVOIDED BUT SOMEONE UNFAMILIAR WITH THE VEHICLE CAN GET SERIOUSLY HURT/KILLED BY NOT UNDERSTANDING THE DEAD PEDAL LAG AND THOSE SITUATIONS WHERE IT OCCURS... THIS MUST BE FIXED. *TR

VEHICLE VIBRATES/SHAKES AT AROUND 40 M.P.H. AND AGAIN AROUND 70-80 M.P.H. THIS HAPPENS ON ANY ROAD TYPE. I DON'T KNOW IF A SUSPENSION OR DRIVELINE ISSUE. I NOTICED IT SHORTLY AFTER BUYING IT, AND SEEMS IT GETS WORSE BY THE MILE. I HAVE REPLACED TIRES WITH MICHELINS AND ROAD FORCE BALANCED SEVERAL TIMES. CURRENTLY THE DEALER AND CHRYSLER/RAM DOESN'T KNOW WHAT IS CAUSING IT, THEREFOR DOESN'T KNOW HOW TO FIX IT. THE DEALER HAS HAD THE TRUCK SEVERAL DAYS OVER THE LAST SEVERAL MONTHS.

VEHICLE IS A 2014 RAM 3500 TURBO DIESEL. THE COMPUTER SYSTEMS HAVE REQUIRED NUMEROUS UPDATES AND HAVE FAILED 3 TIMES WHEN TRAVELLING. THE BRAKES FAILED WHEN NEW AND A COMPUTER UPDATE FIXED THAT AFTER I HAD AN ACCIDENT. THE PCM ENGINE CONTROLLER FAILED AT 20,000 AND SHUT US DOWN WHILE TOWING A LARGE 5TH WHEEL. IN JULY 2016 THE PCM FAILED AND THE DEF WOULD NOT FEED; AGAIN BROKEN DOWN WITH A LARGE 5TH WHEEL ATTACHED TO THE TRUCK. ON OCTOBER 8, 2016 AT 41,700 MILES THE DEF SYSTEM HAS FAILED AGAIN LEAVING US STRANDED AGAIN WHILE ON THE ROAD. IT IS EXTREMELY DANGEROUS TO BE STUCK BESIDE THE HIGHWAY WITH A BROKEN DOWN TRUCK DUE TO REPEATED COMPUTER FAILURES. THIS PROBLEM IS ALSO LIMITING OUR TRAVEL PLANS BECAUSE OF THE FEAR AND DANGER ASSOCIATED WITH AN UNRELIABLE TRUCK. I THINK THAT THIS TRUCK SHOULD BE RETURNED TO THE DEALER AND WE SHOULD BE GIVEN A NEW TRUCK.

WHEN DRIVING DOWNHILL THE ENGINE BRAKE WORKS INTERMITTENTLY AND THE TRANSMISSION SOMETIMES GOES INTO NEUTRAL. WHEN IN NEUTRAL YOU HAVE TO INCREASE THE ENGINE RPM'S BY AT LEAST 1000 TO GET THE TRANSMISSION TO GO BACK INTO GEAR. TECHNICIANS TELL ME SOMETHING IS STRANGE BUT THEY ALL SAY CHRYSLER BACK EAST SOMEWHERE SAYS ALL IS NORMAL AND THAT IS ALL THEY CAN DO.

THE TPMS (TIRE PRESSURE MONITORING SYSTEM) QUIT READING THE TIRE PRESSURE ON MY TRUCK WITHIN THE FIRST FEW HUNDRED MILES OF OWNERSHIP. MY TRUCK HAS BEEN IN THE SHOP FOR A TOTAL OF 6 TIMES FOR 8-10 DAYS FOR THIS ISSUE. THE DEALER COULD NOT FIGURE WHY THE SYSTEM QUIT....THEY HAVE REPLACED THE SENSORS, THE RF HUB, ETC. I HAVE JUST OVER 7,000 MILES ON THIS TRUCK AND THEY FINALLY GOT IT TO WORK CORRECTLY ABOUT A MONTH AGO. THIS WEEK, IT HAS STOPPED FUNCTIONING AGAIN. IF THE NHTSA REQUIRES THESE SYSTEMS TO BE ON VEHICLES FOR SAFETY, THEN CHRYSLER/MOPAR/DODGE SHOULD BE HELD ACCOUNTABLE TO ADDRESS THE ISSUE. *TR

THERE IS MAJOR LAG BETWEEN THE WHEN THE THROTTLE IS APPLIED TO WHEN THE ENGINE RESPONDS. MANY ARE CALLING IT "DEAD PEDAL" BECAUSE THE ENGINE JUST DOESN'T RESPOND TO THROTTLE INPUT WHEN PRESSED QUICKLY. IF THE THROTTLE IS PRESSED SLOWLY, THE ENGINE RESPONDS AS ONE WOULD EXPECT, BUT IN AN EMERGENCY SITUATION, WHERE ONE HAS TO STOMP ON THE PEDDLE, THERE'S NO RESPONSE. FOR ME, I CAN SOMETIMES DO A 3 COUNT. THE ISSUE HAPPENS FROM A DEAD STOP OR WHEN YOU ARE CRUISING. WHEN CRUISING, IT'S EASY TO REPLICATE BECAUSE ALL YOU HAVE TO DO IT GIVE IT A LITTLE FUEL, AS IF YOU'RE GOING UP A SMALL HILL, LET OFF, THEN STOMP ON IT... WHEN THIS IS DONE, THE ENGINE ACTS AS IF YOUR FOOT IS STILL OFF THE PEDDLE FOR WHAT FEELS LIKE ETERNITY. I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES AND EACH TIME, I'M TOLD THIS IS HOW IT'S SUPPOSE TO BE, SO THERE IS NO FIX ... BUT A FLASH MIGHT BE AVAILABLE IN FUTURE TO RESOLVE THIS. THE PROBLEM IS, NO ONE CAN CONFIRM RAM IS WORKING ON A FIX. *TR

DANGEROUS POUR LAG WHEN ACCELERATOR IS DEPRESSED. A SOLID TWO SECOND DELAY WHEN, FOR EXAMPLE, THE ACCELERATOR PEDAL IS DEPRESSED TO ENTER AN ON RAMP TO A HIGHWAY. IT IS NOT SAFE TO HAVE TO PREDICT WHEN YOUR POWER WILL BE AVAILABLE. *JS