2014 Ram 3500 Complaint Log

THERE IS AN ABSOLUTE DANGEROUS AMOUNT OF "DEAD PEDAL" BUILD INTO THE ECM TUNING ON THE 2011 AND UP CUMMINS TRUCKS WITH THE 6.7 DIESEL. TRYING TO PULL OUT ONTO THE HIGHWAY OR PASS SOMEON IS DOWNRIGHT DANGEROUS. YOU CAN PUT THE PEDAL TO THE FLOOR AND THE TRUCK JUST CUTS OUT AND GOES NOWHERE FOR UP TO 5 SECONDS COMPLETELY LOSING MOMENTUM. SOMETHING NEEDS TO BE DONE ABOUT THIS I AM NOT THE ONLY PERSON WITH THIS COMPLAINT.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN TRAVELING AT A SPEED OF 50 TO 75 MPH AND DRIVING OVER UNEVEN PAVEMENT OR TRANSITIONS (BRIDGES OR INTERSECTIONS) THAT ARE NOT SMOOTH THE STEERING WHEEL SHAKES VIGOROUSLY. THE SHAKE IS TO THE POINT THAT YOU HAVE TO GRIP IT TIGHTLY TO ENSURE CONTROL OF THE VEHICLE TO MAKE SURE YOU DON'T CAUSE AN ACCIDENT. THE WHEELS WOBBLE BACK AND FORTH VIGOROUSLY JUST LIKE THE STEERING WHEEL. YOU CANNOT PRESS ON YOUR BRAKES UNTIL YOUR SPEED DROPS WHEN YOU LET OFF THE GAS. THIS HAPPENS ON ALL KINDS OF ROADWAYS. THIS FIRST HAPPENED ON 09/15/2016 AND STILL HAPPENS TO THIS DAY. I HAVE VIDEOS OF THIS HAPPENING.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ELECTRONIC STABILITY CONTROL (ESC) WARNING LIGHT ILLUMINATED ON THE DASHBOARD AND THE VEHICLE BECAME DIFFICULT TO CONTROL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS ABOUT 62,000.

BLOWER MOTOR RESISTOR FAILED CAUSING BLOWER MOTOR TO BURN AND THUS BURNING BACK TO THE WIRING HARNESS. SMOKE BEGAN COMING OUT FROM BEHIND THE HEATER AND RADIO KNOBS. AIR CONDITIONER WAS ON, BUT WHEN TURNED OFF IT CONTINUED TO BLOW. RADIO AND AIR/HEATER PANEL BECAME HOT TO TOUCH. INSTRUMENT CLUSTER LIGHTS BEGAN FLASHING. INCINDENT HAPPENED ONLY A FEW BLOCKS AWAY FROM DEALERSHIP. VEHICLE WAS DRIVEN TO DEALER AND TURNED OFF. BATTERY WAS DISCONNECTED AND FIRE SELF-EXTINGUISHED.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE FRONT SUSPENSION FRAME BRACKET FAILED. WHILE DRIVING 60 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. THE CONTACT WAS ABLE TO MOVE THE VEHICLE OVER TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT SUSPENSION FRAME BRACKET FRACTURED DUE TO SEVERE CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 39,000.

WATER PUMP SEIZED UP AND CAUSED BELT TO BREAK LEAVING NO POWER BRAKES OR STEERING WHILE TRAVELING DOWN THE INTERSTATE!! I GOT THE RECALL FOR THE WATER PUMP BUT CAUSING A FIRE LIKE THE RECALL SAYS DOES NOT DESCRIBE THE SERIOUSNOUS OFF THIS DEFECT! IS THE ONE THEY REPLACED IT WITH IN JUNE OF 2016 GOING TO DO THE SAME THING???

TL* THE CONTACT OWNS A 2014 RAM 3500 EQUIPPED WITH NEXEN RODIAN HT XRX5 TIRES, SIZE: LT235/80/R17 (NA). WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK. THE CONTACT NOTICED THAT BOTH FRONT TIRES EXPERIENCED TREAD SEPARATION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE TIRES WERE REPLACED. THE FAILURE RECURRED TO THE REAR PASSENGER TIRE. THE REAR PASSENGER TIRE WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE MANUFACTURER STATED THAT THE TIRES WERE ENTRY LEVEL TIRES AND SHOULD NOT BE ON THE VEHICLE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 6,500.

MAY 24, 2016, I WAS STOPPED FOR A ROADSIDE DOT INSPECTION. THAT INSPECTION REVEALED THAT THE BRAKE LIGHTS ON MY TRUCK WERE NOT WORKING. ALL OTHER LIGHTS WERE OPERABLE, TURN SIGNALS, PARKING LIGHTS, TAIL LIGHTS, REVERSE LIGHTS, EMERGENCY FLASHERS. HOWEVER THE BRAKE LIGHTS ON THE TRAILER I WAS TOWING WERE OPERATING PROPERLY.AS WERE ALL OTHER LIGHTS ON THE TRAILER. AFTER ATTEMPTING REPAIRS MYSELF, CHECKING FUSES, INSPECTING WIRING, REPLACED BRAKE LIGHT CONTROL SWITCH, I TOOK THE TRUCK TO A RAM DEALER FOR REPAIRS. THE TRUCK WAS TAKEN TO THE RAM DEALER MAY 31, 2016. I AM TYPING THIS ON JULY 1, 2016. THE DEALER HAS NOT BEEN ABLE TO MAKE REPAIRS AND STILL HAS THE TRUCK. THE SERVICE MANAGER SAYS IT IS THE ABS BRAKE CONTROL MODULE THAT IS THE MALFUNCTION BUT THEY STILL HAVE NOT BEEN ABLE TO AFFECT A REPAIR. THE DEALER HAS HAD THE TRUCK FOR MORE THAN A MONTH.

I WAS INVOLVED IN A HEAD-ON COLLISION AT 35 MPH AND THE VEHICLE THAT STRUCK ME WAS TRAVELING AT 50MPH. NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED AND THIS HAS ME VERY CONCERNED.

TAKATA RECALL AFTER WE REPLACED THE FUEL PUMP THE TRUCK STILL DIDN'T PERFORM LIKE IT SHOULD HAVE FOR A 2 YEAR OLD DUALLY WITH LESS THAN 100,000 MILES ON IT. AROUND 1 YEAR AGO, WE WERE DRIVING AND SUDDENLY WERE ABLE TO SMELL AN EXTREMELY FOUL SMELL COMING FROM UNDER THE DASHBOARD, UPON FURTHER EXAMINATION WE DISCOVERED THAT THE ANTI FREEZE WAS LEAKING FROM SOMEWHERE AND ENTERING THE PASSENGER FLOOR BOARD. AFTER THIS OCCURRED IT SEEMED AS IF THE TRUCK ITSELF JUST STARTED TO FALL APART. BOTH BATTERIES HAVE HAD TO BE REPLACED COUNTLESS TIMES AS WELL. THE RADIO AND A/C DO NOT WORK AND THE HEATER DOESN'T COME CLOSE TO GETTING HOT.

R46 FRONT SUSPENSION TRACK BAR FRAME THAT WAS IMPROPERLY WELDED DURING THE MANUFACTURING PROCESS - WE ARE BEING TOLD BY THE DEALERSHIPS THAT NO PARTS ARE AVAILABLE TO FIX THIS AT THIS TIME. THE ISSUE WITH THIS IS THAT WE PULL A LARGE HORSE TRAILER WITH THIS TRUCK AND ARE PUTTING OUR LIVES AND THE LIVES OF OUR HORSES IN JEOPARDY EVERY DAY WE DRIVE THIS TRUCK. WE DID NOT SPEND $70,000 ON THIS VEHICLE TO HAVE IT BE A DEATH TRAP WHILE WE WAIT ON PARTS. WE HAD A 2008 THAT THE TIE ROD BROKE JUST AS I PULLED INTO THE PARKING LOT AT WORK. I WAS TOLD I WAS LUCKY THAT I WASN'T SERIOUS INJURED OR KILLED COMING DOWN THE HIGHWAY. WE WERE TOLD AT THE TIME THERE WAS NO RECALL, GUESS WHAT, THE NEXT WEEK THE RECALL CAME OUT. SO HERE WE ARE IN THE SAME ISSUE AGAIN, DIFFERENT PART, WITH NO HELP COMING FROM THE DEALERSHIPS, MOPAR ETC.

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. PRIOR TO THE FIRE, THERE WAS NO SMOKE OR ABNORMAL ODOR IN THE VEHICLE. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FAILURE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 05/10/16*LJ *TR

BALL JOINT FAILURE DRIVER SIDE

I RECEIVED A RECALL LETTER FOR THE FRONT SUSPENSION TRACK BAR FRAME BRACKET. I TOOK MY VEHICLE TO LAREDO DODGE FOR MAINTENANCE SERVICE ON MARCH 8, 2016 & A TOTAL OF 5 RECALLS SHOWED UP FOR THE VEHICLE. THEY WERE CONCERNED ON THE RECALL CODE (R46) AND TOLD ME THAT THE VEHICLE WAS NOT SAFE (NOT DRIVE-ABLE), IF USED; IT COULD RESULT IN AN ACCIDENT. DAYS LATER THE SERVICE MANAGER KENNETH PARKS ADVISED FOR ME TO COMMUNICATE WITH DODGE CORPORATE SINCE THEY DIDN'T KNOW WHAT TO DO WITH THE TRUCK. I HAD BEEN CALLING EVERYDAY SINCE MARCH 8, 2015 TO BOTH LAREDO DODGE & CORPORATE AND HAVE YET TO RESOLVE ANYTHING. I HAVE BEEN WITHOUT A VEHICLE EVER SINCE. THE DEALERSHIP FAILED TO PROVIDE A RENTAL. THE RECALL CODES ON THE VEHICLE ARE AS FOLLOW. (R46, R40,R36,R26,R23) AT LAREDO DODGE THEY MENTIONED THEY COULD WELD THE BROKEN PIECE AND THAT COULD RESOLVE THE PROBLEM IN THE TRACK BAR FRAME BRACKET. HOWEVER, I AM NOT SATISFIED; DUE TO THE FACT THAT I WONT HAVE A PIECE OF MIND, THINKING THAT THE WELDED AREA CAN FAIL AT ANY GIVEN TIME RESULTING IN A FATALITY SINCE I'M ALWAYS ON THE ROAD. ANOTHER OPTION THE SERVICE MANAGER MENTIONED WAS TO REPLACE THE WHOLE CHASSIS, WHICH TO ME DOESN'T MAKE ANY SENSE TO DISASSEMBLE THE WHOLE VEHICLE TO GET THE PROBLEM FIXED. DUE TO THE ABOVE MENTIONED REASONS I NO LONGER WOULD FEEL SAFE DRIVING A VEHICLE WITH SO MANY RECALLS. DUE TO THE EXTENT OF THE DAMAGE IT COULD RESULT IN ME LOOSING TOTAL CONTROL OF THE VEHICLE IF THE REPAIR WOULD FAIL & COULD COST MY LIFE AND THOSE WITHIN THE VEHICLE OR CAUSE AN ACCIDENT AND TAKE THE LIFE OF INNOCENT PEOPLE. THE DEALER HAS A CONCERN ON A LIFT KIT EXISTING ON THE VEHICLE, PAGE 3 OF 3 WHICH THEY SAY IT COULD'VE CAUSED THE DAMAGE ON THE CHASSIS, HOWEVER, HOW AM I LIABLE FOR A KIT THAT WAS ALREADY INSTALLED WHEN I PURCHASED THE VEHICLE? I BELIEVE IS NOT A RELEVANT ARGUMENT SINCE THE REC

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (SUSPENSION); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16E039000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING) OVER SIX MONTHS AGO. THE DEALER WAS UNABLE TO SUPPLY THE PART WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/16*LJ THE CONSUMER STATED THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONSUMER, THE VEHICLE DID NOT HAVE THE RECALLED COMPONENT. UPDATED 12/13/16.*JB

THE DRAG LINK ADJUSTER FOR THE STEERING WHEEL WAS NOT TIGHTENED TO SPEC. THIS CAN RESULT IN LOSING STEERING CONTROL WHILE DRIVING.

BALL JOINT FAILURE PASSENGER SIDE

THE FACTORY INTEGRATED TRAILER BRAKE MODULE (ITBM) ON MY 2014 RAM 3500 MEGACAB 4X4 CUMMINS DIESEL TRUCK DOES NOT SUPPLY PROPER VOLTAGE TO ACTIVATE THE ELECTRIC BRAKES ON A TOWED TRAILER. THE VOLTAGE SUPPLIED TO THE TRAILER BRAKES IS 7 VOLTS DC WITH THE GAIN SET AT MAX, CHECKED BY A TRAILER DEALER THAT DOES PA STATE INSPECTIONS, WHERE A TRAILER REQUIRES OVER 10 VOLTS DC TO PROPERLY ACTIVATE THE BRAKING SYSTEM ON THE TRAILER BEING TOWED TO SAFELY AID IN STOPPING BOTH THE TRAILER AND TOW VEHICLE. I RECENTLY HAD A NOTICE APPEAR IN THE ELECTRONIC DASH (EVIC) THAT THERE WAS A TRAILER BRAKE PROBLEM AND A NOTIFICATION THAT THE TRAILER WAS NOT CONNECTED WHEN IT WAS STILL CONNECTED TO THE TRUCK. THIS PROMPTED THE FIRST VISIT TO THE DEALER WHERE I WAS TOLD THERE WAS A PROBLEM WITH THE TRAILER. I HAVE HAD MY TRUCK TO THE DEALER TWO TIMES FOR THIS PROBLEM AND THE SECOND TIME THEY CHECKED THE VOLTAGE OF ANOTHER TRUCK THAT WAS 7 VOLTS DC AND SAID IT WAS OK. I HAVE A 35 FOOT 5TH WHEEL RV TRAILER AND A 18FT FLAT TRAILER THAT DO NOT BRAKE PROPERLY WHEN ATTACHED TO THIS TRUCK. THE 18 FT TRAILER BRAKES WORK PROPERLY WHEN ATTACHED TO A DIFFERENT TRUCK. I HAVE BEEN RESEARCHING THIS PROBLEM ON THE INTERNET AND HAVE FOUND THAT ON MANY OF THE FORUMS DEALING WITH CUMMINS DIESEL AND RAM TRUCKS THAT THIS PROBLEM IS WIDE SPREAD OVER MANY MODEL YEARS. ON THE DODGE RAM FORUM (WWW.RAMFORUM.COM - SEARCH BRAKE CONTROLLER) AN AUTOMOTIVE ENGINEER EVEN DOCUMENTED THE LACK OF OUTPUT OF HIS 2015 RAM 3500 TRUCK. AT 100% INPUT THERE WAS ONLY 66% OUTPUT TO THE TRAILER BRAKING SYSTEM. I HAVE HAD 6 SAFETY RECALLS FOR THIS TRUCK SO FAR. THIS PROBLEM MAY NOT RECEIVE AS MUCH ATTENTION AS OTHER PROBLEMS DUE TO THE FACT THAT THERE IS A MUCH SMALLER NUMBER OF VEHICLES USED FOR TOWING. PLEASE DO NOT WAIT UNTIL SOMEONE IS KILLED BEFORE INVESTIGATING THIS PROBLEM. THANK YOU FOR REVIEWING MY SUBMISSION. *TR

R46/NHTSA 15V-541. THIS RECALL CONCERNS THE FRONT SUSPENSION TRACK BAR FRAME BRACKET WELDS. I HAVE RECEIVED THREE WRITTEN SAFETY RECALLS FROM FCA US LLC; AND HAVE TAKEN MY TRUCK INTO MY DEALER; PRESTIGE CHRYSLER IN LAS VEGAS, NEVADA AT LEAST SIX TIMES; EACH TIME THEY TELL ME THEY HAVE THE BRACKETS TO WELD ON THE TRUCK; AND THEN WHEN I PICK THE TRUCK UP THEY TELL ME THAT THEY COULDN'T DO IT BECAUSE THE ONLY BRACKETS THEY HAVE ARE FOR THE FOUR WHEEL DRIVE TRUCK. THIS CONCERNS ME BECAUSE THIS IS A ONE TON DIESEL DUALLY TRUCK THAT I USE TO TOW MY FIFTH WHEEL TRAILER. THE POSSIBILITY OF HAVING AN ACCIDENT WHILE ON THE HIGHWAY WHILE TOWING A HEAVY TRAILER IS NOT SOMETHING THAT I WANT TO BE CONSTANTLY WORRIED ABOUT. THE DEALER KEEPS TELLING ME THAT CHRYSLER HASN'T SENT THE BRACKETS; BUT THIS IS THE THIRD RECALL I HAVE RECEIVED IN THE MAIL SINCE JANUARY FROM FCA US LLC.

LARGEST AND MOST COSTLY HAS BEEN THE "DEATH WOBBLE", HAVE TO HAVE AN ALIGNMENT EVERY 3 MONTHS, HAD TO ADD A STABILIZER BAR TO SOMEWHAT CONTROL THE SITUATION BUT NOT FIXED IT, THIS HAS BEEN GOING ON SINCE 2016, HAPPENS IF VEHICLE HITS ANY KIND OF BUMP OR RUT AT MORE THAN 10MPH, ALSO HAVING ISSUES WITH WARNINGS TO HAVE THINGS SERVICED AND INSTRUMENT SCREEN CONTROLLING ITSELF OR NOT COMING ON, WHILE RUNNING OR IN MOTION FOR ALL OF THESE, HAS HAD MULTIPLE RECALLS,

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART WAS REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 08/30/16*LJ

THIS TRUCK OCCASIONALLY AFTER GOING OVER A BUMP IN THE ROAD AT HIGHWAY SPEEDS WILL DEVELOP A JARRING, CONSTANT SEVERE VIBRATION IN THE STEERING WHEEL AND SUSPENSION. FROM WHAT I CAN TELL THIS IS THE "DEATH WOBBLE" I HAVE SEEN REPORTED ONLINE. IT IS A VERY VIOLENT VIBRATION THAT CAN ONLY BE STOPPED BY SLOWING THE TRUCK BELOW 25-30MPH. IT IS SO SEVERE THAT IT FEELS LIKE YOU ARE GOING TO LOSE CONTROL OF THE VEHICLE. THIS HAS NOW HAPPENED 4 TIMES WITH THIS VEHICLE. IT HAS APPROXIMATELY 44,000 MILES ON IT.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SPRING MOUNT FRACTURED AND SEPARATED FROM THE SUBFRAME. THE CONTACT STATED THAT THE SPRING MOUNT WAS NOT PROPERLY WELDED TO THE SUBFRAME. THE CONTACT STATED THAT THE MOUNT WAS WELDED IN THREE SEPARATE LOCATIONS ON THE SUBFRAME; HOWEVER, TWO OF THE WELDS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,300.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT INITIALLY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE CONTACT TOOK THE VEHICLE TO ARIZONA MOTORS SNOWFLAKE DODGE (870 MAIN ST, SNOWFLAKE, AZ 85937, (928) 536-7234) FOR THE RECALL REPAIR. AFTERWARDS, WHILE DRIVING 35 MPH, THE STEERING COLUMN MADE A POPPING NOISE WITHOUT WARNING WHILE STEERING THE VEHICLE. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THEY PERFORMED ANOTHER REPAIR. DESPITE THE MULTIPLE REMEDIES PERFORMED ON THE VEHICLE, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,208.*JB

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE GPS IN THE VEHICLE WOULD NOT WORK AND THE MAINTENANCE WARNING INDICATOR WOULD NOT CLEAR OFF OF THE INSTRUMENT PANEL AFTER THE MAINTENANCE SERVICE WAS PERFORMED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GPS FAILED AND THE UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT REMAINED FOR OVER A MONTH UNTIL IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,447.

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER CAUSING THE VEHICLE TO VEER TO THE LEFT. THE CONTACT ALSO STATED THAT THERE WAS A LOAD NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. VIN TOOL CONFIRMS PART NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH IN RAINY WEATHER, THE REAR PASSENGER SIDE OF THE ROOF STARTED TO LEAK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THIRD LIGHTHOUSE NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE WOULD JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS AN ABNORMAL NOISE, THE STEERING PULLED TO THE LEFT AND RIGHT, AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO MERGE THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRACK BAR BRACKET FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (SUSPENSION) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

The acceleration severely lags from a stop. When I’m stopped and try to go the truck hesitates and it’s very dangerous. This problem has been happening on and off for years. It’s very dangerous and unpredictable.

WHILE DRIVING THE STEERING COMPONENT BROK ON THE VEHICLE WHICH MADE IT VERY UNSTABLE TO DRIVE. I HAD JUST DRIVEN THE CAR FROM THE DEALERSHIP TO HOME FOR REPAIRS FOR TWO OTHER WARRANTY ISSUES. THEY SHOULD HAVE BEEN AWARE OF THE FAULTY WELDING ON THE STEERING COMPONENT AT THE TIME IT WAS IN THE SHOP ON 10/28-10/29/2015. I TOLD THEM TO HAVE IT TOWED TO THEIR SHOP BUT THEY IGNORE ME AND DROPPED AN EMPLOYEE OFF TO DRIVE IT. THE EMPLOYEE ATTEMPTED TO DRIVE THE VEHICLE AND ALMOST RAN OFF THE SIDE OF THE ROAD. THE EMPLOYEE TURNED AROUND AND BROUGHT THE VEHICLE BACK. I HAD TO USE MY AAA ACCOUNT TO HAVE THE TRUCK TOWED TO THEM. VICTOR AT DODGE IN WATSONVILLE, CA CALLED LATER TO SAY THE PROBLEM WAS WITH A RECALL AND THAT THEY WILL GET BACK TO ME AFTER THEY TALK TO CHRYSLER.

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THERE IS A SOMETIMES SIGNIFICANT DELAY IN RESPONSE WHEN PRESSING ACCELERATOR PEDAL AND ACTUAL ACCELERATION OF THE VEHICLE. THIS MAKES IT DIFFICULT TO JUDGE MERGES INTO TRAFFIC OR WHEN MAKING TURNS FROM A STOP INTO TRAFFIC. THE DELAY COULD BE RELATED TO THE TURBO CHARGER SPINNING UP, BUT IT DOES LEAD TO A DANGEROUS CONDITION. THIS IS PARTICULARLY NOTICEABLE WHEN THE VEHICLE IS COLD. I DID NOT NOTICE SUCH A PERCEPTIBLE DELAY IN ACCELERATION WHEN DRIVING AN OLDER MODEL DIESEL PICKUP ALSO MADE BY DODGE RAM.

I WAS NOTIFIED OF RECALL R-46 ON OR ABOUT 10/06/15 BY THE DEALER. AT THAT TIME I WAS TOLD THAT IN THE OPINION OF THE DEALER, HE DID NOT FEEL THE VEHICLE WAS SAFE TO DRIVE IN THE MANNER THAT I USE THE VEHICLE. I TOW A 16,000# FIFTH-WHEEL RV TRAILER. I AM A FULL-TIME RVER AND TRAVEL MUCH OF THE TIME. WHEN THE DEALER CONTACTED HIS COUNTERPART HE AGREED THAT THE VEHICLE WAS NOT SAFE TO OPERATE THE VEHICLE IN THE MANNER I INTEND TO USE IT. PICTURES WERE TAKEN FOR THE RECORD. WHEN FCA WAS CONTACTED AND THE PROBLEM WAS EXPLAINED THEY TOLD THE DEALER THAT A RENTAL VEHICLE WAS AT THE DEALERSHIP'S DISCRETION AND THE DODGE WOULD NOT AUTHORIZE ONE. EVENTUALLY THE PICTURES WERE FORWARDED TO DODGE ENGINEERING TO REQUEST A FIX. ENGINEERING SAID THAT THERE WAS NO PROBLEM AND THE DEALERSHIP RETURNED THE VEHICLE TO ME SAYING THEY COULDN'T HELP. THE DEALERSHIP REQUESTED THAT ENGINEERING SEND SOMEONE OUT TO PHYSICALLY VIEW THE PROBLEM. THEY REFUSED SAYING THE PICTURES DID DISPLAY ANY CRACKS AND THAT THE WELD LOOKED SUFFICIENT. I LOOKED OVER THIS SITE AND FOUND THAT THIS PROBLEM WAS IDENTIFIED AS EARLY AS FEBRUARY 2014 AND CONTINUED TO DATE. ON AUGUST 26, 2015, FCA STATED THAT THERE WAS INSPECTION AND CORRECTIVE ACTION IDENTIFIED IN A COMMUNICATIONS R46082615. TO DATE, THE ONLY RESPONSE FROM THE FCA RECALL CENTER IS THAT THE REPAIR IS IN DEVELOPMENT AND NO PARTS ARE AVAILABLE. THIS IS THE SECOND RAM THAT I HAVE HAD A RECALL THAT COVERED AN EXTENSIVE AMOUNT OF TIME. FCA'S RESPONSE TO ME IS THAT THE ONLY PROBLEM I WOULD HAVE IF THE TRACK BAR BRACKET BROKE WOULD BE DIFFICULT STEERING AND POSSIBLY A CRASH. THAT ISN'T ACCEPTABLE TO ME, MY WIFE, THE COST OF MY RV, OR THE LIABILITY TO OTHERS. FCA NEEDS TO PROVIDE A FIX OR GIVE US A LETTER STATING THAT THERE IS NO DEFECT. AT THIS TIME I AM DRIVING MY VEHICLE AND TOWING MY RV BECAUSE IT IS THE ONLY VEHICLE AVAILABLE TO ME.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE PARTS WOULD NOT BE AVAILABLE UNTIL MARCH OF 2016. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND OFF, THE DASHBOARD ELECTRICAL COMPONENTS MADE AN ABNORMAL NOISE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBERS: 15V459000 (STEERING) AND 15V541000 (SUSPENSION). THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED AND REPAIRED; HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIRS. IN ADDITION, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT), BUT FAILED TO REMEDY THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,029. THE VIN WAS NOT AVAILABLE. UPDATED 01/27/16*LJ

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER PROVIDED NO ESTIMATED TIME FRAME FOR THE REPAIR AND THE CONTACT WAS WAITING FOR LONGER THAN A MONTH. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

HAS SEVERE DEAD PEDAL. IF I HAVE TO LET OFF THE GAS PEDAL FOR A SECOND TO MERGE INTO TRAFFIC THEN GIVE IT GAS AGAIN IT FALLS ON IT'S FACE AND DOESN'T MOVE OR DO ANYTHING AT ALL FOR UP TO 5 SECONDS. HAS ALMOST CAUSED 4 CRASHES.

TRUCK SHAKES VIOLENTLY BETWEEN 70-78 MPH.

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 65 MPH AND APPROACHING A REST AREA, THE CONTACT DISCOVERED EXTENSIVE SMOKE COMING FROM THE TAIL PIPE. THERE WAS AN ABNORMAL NOISE AND THE VEHICLE SUDDENLY CAUGHT FIRE FROM UNDERNEATH. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE WIRE HARNESS WAS DAMAGED DUE TO THE FAILURE AND INDICATED THAT THE FUEL INJECTORS FAILED CAUSING COMBUSTIBLE FRAGMENTS TO IGNITE THE FUEL, WHICH DAMAGED THE DEF SYSTEM. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS) AND 15V459000 (STEERING); HOWEVER, THE RECALL REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ASSIGNED AN INVESTIGATOR TO INSPECT THE VEHICLE FOR THE CAUSE OF THE FIRE. THE APPROXIMATE FAILURE MILEAGE WAS 110,214.

NOV 11 2015 MY TRUCK FLIPPED DURING A LEFT HAND TURN WHILE PULLING A 3 CAR HAULER WITH 2 CARS ON TRAILER I WAS ABOUT 25000LBS GROSS PLUS OR MINUS 1000LBS. I WAS ON MY WAY TO TRUCK STOP FOR FUEL WHEN ACCIDENT HAPPENED. MY TRUCK HAS AN AUTOMATIC TRANSMISSION AND THE MONTH BEFORE WAS HAVING SHIFTING ISSUES ON LEVEL GROUND SO I TOOK TO DEALERSHIP FOR FREE FACTORY REPAIR/ REPROGRAM TRANSMISSION HAVE ALL DOCUMENTS. NEARLY 10,000 MILES LATER / 1 MONTH TURNING AND NOW MY TRUCK IS ON ITS SIDE MY GUESS IS IT DOWNSHIFTED AND PUH POW OVER IT WENT.

I HAVE FUMES GETTING INTO THE CABIN OF MY VEHICLE. THE EGR VALVE HAS BEEN RPLACED ONCE ALREADY AT 16000 MILES. THE FUMES PERSIST AND HAPPEN AT RANDOM REGARDLESS OF DRIVING CONDITIONS. VEHICLE HEATER IS ON WITH OUTSIDE AIR ON, BUT SMELL WILL PERSIST EVEN WHEN VEHICLE IS IN MOTION AT HIGHWAY SPEEDS AND IS NOXIOUS ENOUGH TO CAUSE THROAT TO FEEL SORE AND EYES TO WATER. THIS IS NOT DUE TO BEING NEAR ANOTHER DIESEL VEHICLE. AGAIN HAPPENS AT RANDOM, FORUMS SUGGEST SMELL MAY BE LINKED TO REGEN PROCESS. REGARDLESS OF PROCESS FUMES SHOULD NOT BE ABLE TO ENETR VEHICLE.

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS), 15V459000 (AIR BAGS), AND 15V541000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT ON NHTSA CAMPAIGN NUMBERS 15V460000 AND 15V459000. VIN TOOL CONFIRMS PART NOT AVAILABLE ON NHTSA CAMPAIGN NUMBER 15V541000.

BALL JOINTS DRIVER SIDE FAILURE

FAILURE OF FRONT HUB ASSEMBLY(BEARINGS) DUE TO EXCCESSIVE WEIGHT OF ENGINE ON UNDER RATED BEARING ASSEMBLY

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE WAS WORN OUT CAUSING THE VEHICLE TO VEER TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TIRE WAS 1/4 WORN OUT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS CAUSING THE TIRE TO WEAR OUT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 6,500. UPDATED 09/18/15*LJ

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V533000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.