2018 Ram 3500 Complaint Log

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light unexpectedly illuminated with a chiming sound coming from the vehicle. The contact stated that the cruise control and 4WD became inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, a case was opened, and the contact was placed on a waiting list for when parts became available. The approximate failure mileage was 300,000.

The contact owns a 2018 Ram 3500. While driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard while attempting to stop the vehicle. The ABS and traction control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to several dealers; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,000.

ABS module audible warning brake failure warning on dash. Recall CB4 parts still not available per Mopar and dealership. The warning and audible alarm goes off every 2 to 5 minutes while driving.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were still not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the repair could be paid for out-of-pocket with a reimbursement once parts became available. The contact had not experienced a failure.

Vehicle ABS malfunctions routinely. This comprises reliability and overall road safety. This recall is well over 3 years old and the manufacturer has not done enough to remedy this defect, knowing that the entire fleet shares this ABS system failure. On ice, snow and inclement weather conditions the ABS failure results in brakes locking and the vehicle going into sliding. Dodge doesn’t care about the safety of their products and as a consequence risk the safety of millions of Americans daily.

The contact owns a 2018 Ram 3500. The contact stated that while servicing the vehicle, it was discovered that the VIN was included in NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the owner had experienced the failure, causing the vehicle to veer to the passenger’s side while braking, and the check engine, ABS, and ESC warning lights remained illuminated, and the speedometer was intermittently inoperable. The failure mileage was 121,407

Incident Description (ABS Module Failure) The ABS control module is failing intermittently. The vehicle is available for inspection upon request. The ABS warning light illuminates unpredictably, sometimes every few minutes to every few tens of minutes. When this occurs, ABS, cruise control, and trailer brake control are disabled, making the vehicle difficult and unsafe to operate, especially when towing or driving in traffic. This failure creates a safety risk due to loss of braking and stability-related systems. The issue is a known manufacturer defect with an established repair; however, the manufacturer states that replacement ABS modules are currently unavailable due to parts backorder, with no repair timeline provided. The issue has been acknowledged by the manufacturer and dealer. No inspection by police or insurance has occurred. Based on available information, my best assessment is an intermittent ABS module failure that renders the vehicle effectively unusable. I am requesting escalation and corrective action by the manufacturer.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the residence, and was not diagnosed. A dealer was contacted and informed the contact that the part for the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the brake pedal was depressed to the floorboard, and the braking distance was extended. The message “Service ABS” was displayed along with a DTC indicating the HCU failure. The dealer was contacted and confirmed that the remedy was not yet available under the recall. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 109,000.

There is an open recall (C4B) for my Ram truck. The ABS light and "Service Brake System" light and message are currently displayed on the truck's dash. I contacted FCA about a year ago and told them I have an active issue. They said they placed me on a priority wait list but the remedy is not available yet. It is unacceptable for them to not have a remedy ready for an 8 year old truck when the issue was known about some time ago. I would appreciate if NHTSA or other government agencies would put pressure on FCA to repair this issue as owner's and other motorists lives are on the line if faulty equipment is forced to drive on public roadways. Thank you

Slide off road while braking. Braking problem due to recall, Manufacturer Recall NumberC4B / NHTSA Recall Number24V-896. Recall was to be fix 1st quarter of 2025, Now 2026 still not repair solution.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V89600 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

My 2018 Ram 3500 is included in the NHTSA Recall # 24V-896. My warning lights have been coming on for a while now and so I believe my ABS is not active. I am being told parts are not available. As I am sure you know the recall was issued 11/27/2024. I feel like they have had more than enough time to have the parts available and am very dissatisified with the situation.

Almost got into a wreck because my ABS failed. I was going down the interstate with my cruise control on and my abs and traction light came on. My cruise control.immediately stopped working and I was almost rear ended. I called the Ram dealership and they said they have no time frame of when they will have parts in to fix it under the recall. Does someone have to die before Ram will start fixing these abs units. The recall has been out since Nov 2024. They need to be held accountable or buy back all 2017 and 2018 rams affected by this.

No solution for the antilock breaking system,causing drivability issues and loss of traction control,abs and control on numerous occasions.

My vehicle is included in safety recall 24V-896 for a defective HCU (Hydraulic Control Unit). I have contacted the dealership multiple times, but the replacement part is never available. This recall affects critical safety systems including ABS and Electronic Stability Control. Despite being a safety recall, there is no estimated timeline for repair due to part unavailability. I am concerned about driving a vehicle with an unresolved safety defect. The manufacturer has been unable to provide the recall repair for an extended period.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the instrument panel failed to provide the speed. The GPS was used a temporary indicator of the speed. Several unknown warning lights were illuminated, with a warning light that the front bumper parking sensor was inoperable was displayed. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,489.

Recall C4B/NHTSA 24V-896 was issued November 2024. To this date, there is no remedy. I have spoken with both FCA and my local dealership. Both have communicated that FCA does not have a resolution and can not provide a date for parts availability for repair. As the recall states. " The loss of the ABS/ESC/Traction control may cause a vehicle related crash without prior warning". I have significant concerns with the potential mechanical failure which could lead to a vehicular accident. 12 months without resolution is not acceptable.

This recall has been open and unresolved for 12 months. Contacted both the dealership and the manufacturer. Both have stated parts are not available and unknown timeframe when the vehicle can be repaired. Currently, the vehicle is drivable, but indicator lights are not illuminated on the dashboard. Case number with manufacture is 94739240

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS message displayed, accompanied by a dinging sound. The contact stated that during the failure, the cruise control became inoperable, and while the cruise control was engaged, the vehicle failed to function properly. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part to do the recall repair was unavailable, and that the contact would be placed on a waiting list for the repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 41,971.

After stopping at the local dealer monthly concerning this safety recall I am told every time that the part is not available. I am left driving this truck in an unsafe state and am concerned for public safety as well as my own. No assistance is ever offered and there is no eta on when to expect the needed parts. This is a known issue that a safety recall has been issued for but RAM is taking no action to correct.

Trailer King RST 235/80R16: six of them on a triple axle boat trailer. Was towing a boat and experienced a blowout on the passenger rear trailer tire, of which we did not hit a pothole or strike debris. It bent the boat trailer fender and damaged several components of the trailer. It was identified by Discount Tire that the passenger side lead tire experienced belt separation, which is a manufacturer defect and was most likely the cause of the passenger side rear trailer tire to blow out and cause excessive damage to the trailer. There are numerous other customers of this tire who experienced significant blowouts on their trailer, which poses a safety risk to all who own trailers with these Trailer King RST tires and those who travel the roads with them. The belt separation was confirmed by a third-party tire shop recognized nationally. I submitted a claim for the blown out tire with the company manufacturer, and they claim it was not due to manufacturer defect. Unicorn tire does not accept responsibility for the manufacturer defect, even though it was confirmed by the company discount tire. These trailer tires are unsafe. Bottom line: two of six trailer tires that were two years old and had less than 3000 miles on them experienced belt separation, one of which had a significant blowout that could’ve caused serious accidents. This is not an isolated case as other reviews have shown these tires to be unreliable and unsafe disregard the VIN associated with this complaint as it would not accept my trailer VIN.

The contact owns a 2018 Ram 3500. The contact received a notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 60 MPH, the vehicle experienced a loss in automotive power and failed to respond as intended to the brake pedal being depressed. The ABS and Traction Control warning lights were illuminated. In addition, the failure caused the contact to lose control and crash into a ditch. No air bags were deployed. Medical attention was not sought and no injuries were sustained. No police report was filed. The vehicle failed to restart as intended and was towed to a local dealer. The local dealer replaced the PCM however, the parts to repair the ABS and HECU were not available. The contact stated that after repairs were made at several local dealers on several occasions, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The ABS warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

The contact owns a 2018 Ram 3500. The contact stated that the vehicle was serviced under Manufacturer Recall Number: C4B, but the failure occurred. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the ABS warning light and traction control warning light illuminated. The vehicle was taken to the dealer, and the hydraulic control unit (HCU) was replaced. The contact stated that the failure persisted. The contact stated that on a separate occasion, while driving at an undisclosed speed and hauling a trailer, the brake pedal was depressed and vibrated. The contact depressed the brake pedal several times. The contact used the trailer brakes to stop the vehicle. The ABS warning light and traction control warning light were illuminated. The vehicle was taken to the dealer, and the hydraulic control unit (HCU) was replaced. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was unknown.

My truck has the service electronic brakes and service abs lights on due to a faulty hcu since September 2025. I am told that there is no fix yet and I feel it is unsafe to drive my truck.

Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Recall StatusRecall Incomplete, remedy not yet available Some (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. * I am writing to express my serious concerns regarding the safety of my vehicle, which is experiencing continuous warning lights and persistent beeping related to the ABS and ESC systems. The dash lights keep blinking on and off, creating a distracting and alarming environment while driving. The constant beeping sound further exacerbates the situation, making it difficult to concentrate and increasing the risk of an accident. This ongoing malfunction compromises the vehicle’s braking and stability functionalities, posing a significant safety hazard to myself, passengers, and others on the road. I urge immediate attention and repair to resolve this issue and ensure safe driving conditions.

Hydraulic Control Uni Safety: The loss of abs/esc/traction control may cause a vehicle crash without prior warning. This voluntary recall still has not been remedied and no assistance has been provided.

The contact owns a 2018 Ram 3500. The contact stated that while driving 40 MPH and towing material with a weight capacity of 16,000 lbs., the brake pedal was depressed and went to the floorboard. The contact engaged the trailer brake and parking brake to attempt to stop the vehicle. The contact stated that the "Service ABS System", "Service Electronic Braking System” and "Traction Control" warning lights were illuminated. Despite the failure, the contact was able to resume normal operation; however, the braking capacity was reduced. The vehicle was taken to the dealer after it was discovered that the VIN was included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The dealer confirmed the recall and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that an aftermarket part could be purchased to repair the vehicle. The contact was provided with a case number. The vehicle was not yet repaired. The failure mileage was approximately 191,000.

The contact owns a 2018 Ram 3500. The contact stated that there was an abnormal beeping sound coming from the vehicle. The ABS warning light was illuminated. The service electronic brake system message was displayed. The contact had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called the local dealer, who confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 26,000.

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000. The VIN was not available.

The contact owns a 2018 Ram 3500. The contact stated that upon arriving at her destination and parking the vehicle, the front driver’s side tire was flat. After a visual inspection, the contact observed a crack on the wheel extending from the center hub outwards. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 03V212000 (Wheels); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 108,000.

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the cruise control mode, the anti-lock braking system, and the trailer brakes became inoperable while a hitch was attached to the vehicle. The ABS warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer, where it was diagnosed that the HCU had failed and needed to be replaced. The dealer confirmed that the recall parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

Traction control and ABS work intermittently. Ram sent out this notification for recall concerning stated problems but state there is no fix at this time. They continue to state there is no fix. This is a safety issue and you are not forcing them to repair. They are dragging their feet hoping it goes away. DO SOMETHING!!!!

The recall for theABS HCU has been in place for well over a year with no parts. Nothing is being done with this recall. My ABS HCU has not been working in two years causing loss of traction control, no ABS, no cruise control. I was almost in a head on collision with a car in my lane and the truck skidded off the road. Luckily there’s was no collision or injury. It is ridiculous that ram still offers the part that has been identified as bad but has made no effort to replace with a better unit yet are continuing to build new vehicles. At the very least RAM should install a new “bad” part until replacement parts are available. I have attached a screenshot of the RAM app showing the status of the recall.

I have an issue with my ABS and Traction Control systems malfunctioning. This manifests as as warning lights on my dashboard and stored message in my truck display for "Service Antilock Braking System and Service Electrical Braking System'. There are also diagnositc trouble codes associated with this fault. I know that some trucks of my model year are subject to a previous recall linked here: [XXX] However, I have been told by the dealer that my truck is not covered under this recall. I would like NHTSA to reconsider this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

24V-896. This recall is a safety issue known for years. There is still no action from the manufacturer! I was extremely lucky to avoid a serious collision. The only solution the manufacturer offers is to authorize a dealer to replace the parts with another secondary market provider part, but they won’t cover the cost or warrant the replacement. How many YEARS do I have to drive an unsafe vehicle?!!!

I had just merged onto the highway and was in the left lane that was ending ahead. As soon as I switched lanes traffic came to a stop. I slammed on the brakes and the truck came to a complete stop before impact. Then with my foot still on the brake pedal the truck lurched forward making impact with the vehicle in front of me. I believe that the defective brake HCU failure caused the ABS system to fail ultimately resulting in the accident. The only damage was to the front bumper. No airbags deployed and the accident was not reported. I would like Ram to replace my bumper since I have been driving with this problem for over a year and still no fix to the problem. It is a clear safety issue and had resulted in not being able to safely drive the truck.

While towing 10,000 lb trailer vehicle displayed indicators that traction control and ABS were failing. I've taken vehicle to dealer 5 times since recall and it's now over 1 year and Chrysler failed to remedy recalled defective part 68143491AA. Chrysler complaint case no. 95672952 filed on 2/16/26. Chrysler HAS in fact produced the replacement part No. 68143491AB - supersedes failed part no. above. Local dealers have qty 9 of part locally in stock and sell to public for $500. After calling many parts dept sources, I learned dealers are lying and telling current owners no remedy available under recall so that Chrysler can prioritize replacing Ram trucks traded in to dealers so they can fix under recall and make those vehicles sellable by dealers as highest priority for parts. However, dealers are also willing to sell the new part to consumers at full msrp at parts counter + labor in service center. So they make eligible customers pay full price up front and fight to get reimbursed later after being out nearly $1000 to fix Chrysler's problem. I get that there may not be enough parts on hand for every recalled unit - yet. But there are enough now at dealers that when a truck comes in to dealer service center with proven HCU failure indicators (traction control and ABS warning lights) those customers should be given the recall part with labor as required of Chrysler. In my case, brake failure warning lights were documented 7 months ago at North Fort Worth Auto Nation dealer service center under invoice #187541. So, there is no excuse why I'm now being lied to and told they don't have new part 68143491AB when parts mgr told me himself they have 8 parts in stock at that dealership alone as of 2/16/26. NHTSA is allowing Chrysler to self-regulate on this without sufficient oversight. After a year plus since first recall notice there is NO excuse why current owners should be denied available parts to fix this known major safety issue.

My HCU has failed I had a car pull into my lane on the freeway and my truck and fifth wheel slid for a long period of time. After the close call I contacted the dealership and they said they have no parts to fix the recall. I also contacted the FCA customer care 1 800 853 1403. After many calls and lost calls the Indian man told me it was totally safe to drive my truck he has no clue what a fifth wheel trailer is. I now have a 12400 mile truck i only use to pull my trailer sitting in limbo waiting to be repaired. Seems like when the truck goes through all the chimes and flashing lights I lose my cruise control and trailer brake function how is this safe?

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts for the recall repair were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

August 2024, arrived to Discount Tire, Lee Store in Prescott Valley, AZ. Showed salesperson my Ram 3500HD, also reflected on my account with them. Salesperson ordered 122Q instead of 122QE for 1 ton truck. This was intentional as 4 months later (December) brought in for excessive wear, manager on duty declined warranty and tried Toyo who required I go back to dealer placing me into procedural loopholes and denial of service from both. This week noticed drastically worse and demanded reopening of December claim. Same dealer manager on duty did nothing, reached out to Toyo again. At no point did anyone (Toyo, salesperson or Discount Tire Manager) admit the mistake as kept repeating premature disintegration of tread and safety issues. After continuous delays, knowing vehicle is 3500HD and these are not E-10 no viable actions taken to secure my safety. I researched further and found the wrong tires were installed on my vehicle. Tire company knew and withheld this vital piece of information and failed to take action when reported back in December and again in July. Tire on vehicle: Toyo Open Country CT - LT275/70R18 125/122Q. I have the back and forth emails for this month's and December. I've enclosed the one tire (purchased 4).

I have not been involved in an accident yet. You can’t drive the truck because the warning goes every 2 minutes. The brake hydraulic control unit has failed and they will not fix the truck. I can’t pull my camper. I have at least 6 hours on the phone with Ram and they say there is nothing they can do. The dealer ship says they have the part that is on the truck now, but Ram will not allow them to install it. It’s not the new part. Mean while my truck is useless until they fix it. They have been aware of this issue since 2017 and they still do not have a replacement part. The right thing for them to do is put the they have on hand on it so I can a least drive the truck. The truck has 90k miles on it. The vin # [XXX] . My contact info is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ram 3500. The contact received a notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at 30 MPH while approaching a stop on a wet road, a nearby vehicle had merged into their lane; however, the vehicle failed to come to a stop while the brake pedal was depressed. The service brake and ABS warning lights illuminated. In addition, the vehicle had impacted the rear end of a nearby vehicle. No police report was filed. No injuries or medical attention were sought. The local dealer was contacted; however, parts were not available. The contact was concerned that the recall had no parts for approximately 3 years, and the recall was expanded to include his vehicle's VIN however, still no parts were made available for the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that several unknown warning lights were illuminated. The contact stated the brake pedal was depressed to the floorboard before the vehicle eventually stopped. The vehicle was towed to the residence. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 200,000. VIN tool confirms parts not available.

Safety recall over 5 months ago on ram 3500 truck used solely for pulling 10k camper. NG hydraulic control valve with possible failure of ABS without warning. Contacted dealer in early jan. 2025. They are aware and said they would call when part came in. Called back today after no communication in 6 months. Told no part in stock and no part to order. Asked if it was safe to drive and was told it wasnt a dealer responsibility and it was my desision. Called chrysler recall number and told the same thing and they would not give mw anything in writing saying the truck was safe to drive. Looked online and that part number hydraulic valve is readily available on mopar.com parts site. The issue from what i understand is they refuse to divert those valves of oem assembly line needs for the recall. To say this is frustrating and concerning would be an understatement.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The dealer was not made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2018 Ram 3500. The contact stated that the ABS and electronic brake fault light and message randomly activated with a beeping sound. Additionally, the cruise control was inoperable. The vehicle was taken to the local dealer, and the contact was informed about NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); and stated that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the part was not yet available and informed the contact that if the vehicle was repaired out of pocket, reimbursement could be sought. The failure mileage was approximately 40,000.