Ram · Promaster City · 2021
3
Recalls
5
Complaints
-
Not Rated
The 2021 Ram Promaster City has 3 recalls and 5 owner-reported complaints on file with NHTSA. Most reported issue: engine (3 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
The 2021 Ram Promaster City page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is engine with 3 reported complaints.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy Status
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy Status
Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Remedy Status
FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two vehicle...
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Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two vehicle...
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Engine oil leak at the oil filter. The oil filter monting surface has a defect (not flat) allowing oil to push out. It is currently available for inspection, but it is scheduled to been seen by the dealer to be replaced under warranty. Safety - issue was noticed before enough da...
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The contact owns a 2021 Ram Promaster City. The contact had initially received a recall notice for NHTSA Campaign Number: 21V728000 (Exterior Lighting). He then called the dealer and was informed that there was an additional recall on the vehicle for NHTSA Campaign Number: 21V699...
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Two instances of rooftop tent opening without human interaction. Incident 1 // 9-17-21: Vehicle was parked and the front drivers side latch (attached photo) opened due to gusts of wind. Incident 2 // 9-19-21: When driving approximately 65 mph (cruise control) on Interstat...
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Showing 5 recent complaints from 5 total
View Full Complaint LogThe strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2021 Ram models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2021 Ram Promaster City has 3 recalls recorded by NHTSA.
NHTSA has received 5 owner-reported complaints for the 2021 Ram Promaster City.
NHTSA has not published a safety rating for the 2021 Ram Promaster City.
The most commonly reported complaint categories for the 2021 Ram Promaster City are engine (3 reports), exterior lighting,seat belts (1 reports), equipment (1 reports).
Yes. NHTSA has 3 recalls on record for the 2021 Ram Promaster City. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.