NHTSA Campaign Number

19V648000

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Reported to NHTSA: September 9, 2019

Key Takeaways

Recall 19V648000 currently maps to 1 tracked vehicle-year page across 1 make.
This page summarizes the official defect description, safety consequence, and remedy text published by NHTSA for this campaign.
This is a campaign-level lookup, not a VIN-level clearance result. Use a VIN lookup before assuming your specific vehicle is still open.

Useful Next Steps

Check a VIN for an open recall Read what to do after a recall notice Open an affected vehicle page

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Safety Consequence

Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.

Remedy

MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.

What This Recall Page Shows

This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.

VIN recall lookup guide What to do after a recall

Affected Vehicles (1)

Year	Make	Model
2020	Mercedes-Benz	GLE-Class

Browse Affected Vehicles

This recall information is from NHTSA campaign 19V648000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.

Latest vehicle import recorded anywhere on this site: Oct 8, 2026. Individual vehicles and datasets may have older records; this is not this page's update date.