NHTSA Campaign Number
21V989000
STEERING:ELECTRIC POWER ASSIST SYSTEM
Reported to NHTSA: December 17, 2021
Key Takeaways
- Recall 21V989000 currently maps to 1 tracked vehicle-year page across 1 make.
- This page summarizes the official defect description, safety consequence, and remedy text published by NHTSA for this campaign.
- This is a campaign-level lookup, not a VIN-level clearance result. Use a VIN lookup before assuming your specific vehicle is still open.
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.
Safety Consequence
A sudden loss of power steering assist can increase the risk of a crash.
Remedy
A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.
What This Recall Page Shows
This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.
Affected Vehicles (1)
| Year | Make | Model |
|---|---|---|
| 2020 | Mercedes-Benz | CLA-Class |
Browse Affected Vehicles
Affected Models
Affected Make + Year Views
Affected Years
Related Steering Campaigns
These campaigns share the same broad recall component family, so they are useful if you want to compare how similar issue types appeared across other vehicles and time periods.
This recall information is from NHTSA campaign 21V989000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.
Latest vehicle import recorded anywhere on this site: Oct 8, 2026. Individual vehicles and datasets may have older records; this is not this page's update date.