NHTSA Campaign Number
23V687000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
Reported to NHTSA: October 13, 2023
Key Takeaways
- Recall 23V687000 currently maps to 2 tracked vehicle-year pages across 1 make.
- This page summarizes the official defect description, safety consequence, and remedy text published by NHTSA for this campaign.
- This is a campaign-level lookup, not a VIN-level clearance result. Use a VIN lookup before assuming your specific vehicle is still open.
Defect Description
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Safety Consequence
An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
What This Recall Page Shows
This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.
Affected Vehicles (2)
| Year | Make | Model |
|---|---|---|
| 2021 | Ford | Mustang Mach-E |
| 2022 | Ford | Mustang Mach-E |
Browse Affected Vehicles
Affected Models
Related Electrical Campaigns
These campaigns share the same broad recall component family, so they are useful if you want to compare how similar issue types appeared across other vehicles and time periods.
This recall information is from NHTSA campaign 23V687000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.
Data synced from NHTSA on May 4, 2026