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Car Safety DB

NHTSA Campaign Number

24V118000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Reported to NHTSA: February 16, 2024

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

Safety Consequence

An engine stall increases the risk of a crash.

Remedy

Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

What This Recall Page Shows

This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.

Affected Vehicles (4)

YearMakeModel
2020Mercedes-BenzGLS-Class
2021Mercedes-BenzGLS-Class
2022Mercedes-BenzGLS-Class
2023Mercedes-BenzGLS-Class

Browse Affected Vehicles

Affected Models

Affected Years

This recall information is from NHTSA campaign 24V118000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.

Data synced from NHTSA on Apr 29, 2026