NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Saab 9-3. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Retractor won't pull driver side seat belt back in
Constant random recurrence of error codes P2122 and P2138 (either together or on their own) which results in the car switching to low power mode, with very low acceleration which makes it very dangerous to merge into traffic, pull out of stops, red lights, etc. Technically supposed to require changing the throttle pedal sensor, but changing it does not solve the issue, which is electrical. This is a known issue for GM cars.
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST*DJR ******* DELETE VOQ *******
CALLED DEVOE AUTOMOTIVE IN NAPLES TO HAVE RECALLED SEATBELT FIXED, IT JUST FAILED TO RETRACT. I SENT A PICTURE OF THE VIN. AND WAS TOLD THEY COULD NOT FIND IT AND COULD NOT HELP US WITH OUT A LETTER WITH OUR VIN ON IT SAYING THE BROKEN SEATBELT WAS RECALLED, JUST BECAUSE IT WILL NOT RETRACT THAT DIDN'T MEAN IT WAS A RECALL ISSUE. I ASTKED HOW I WOULD GET A LETTER BUT RECEIVED NO GUIDANCE. I WAS ALSO TOLD SAAB IS OUT OF BUSINESS AND THEY WILL HELP KNOWN CUSTOMERS AND SINCE WE WERE IN TAMPA THEY COULDN'T HELP IT WAS SO FAR FOR US TO TRAVEL. I STATED THEY ARE ONE OF FIVE DEALERSHIP WHO WAS LISTED TO FIX THIS RECALL. ALSO TOLD THEM TAMPA REPAIR MAN WAS SICK WITH CARONA VIRUS AND THAT'S WHY I CALLED THEM. SHE TOLD ME ANYONE CAN FIX A BROKEN SEATBELT, BUT THAT'S NOT TRUE AND WE CAN'T FIND ANYONE TO HELP US. BASICALLY BECAUSE WE WERE NOT A LOCAL KNOWN CUSTOMER THIS DEALERSHIP WOULD NOT SUPPORT US UNLESS I PROVED THEY HAD TOO.
TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET WEST AMARILLO (7300 I-40 FRONTAGE RD, WEST AMARILLO, TX 79106, 806-553-5673) AND WAS INFORMED THAT THE REPAIRS WERE NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V318000 (SEAT BELTS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 164,000.
AIR BAG MALFUNCTION LIGHT
I HAVE A RECALL ON THE DRIVER'S SIDE SEATBELT. IT WAS BROKEN AND IS UNSPOOLED.
TAKATA RECALL - GM DEALERS ADVISE MY CAR NOT AFFECTED BUT ON RECALL WEBSITES MY 2004 SAAB 9-3 AERO IS SHOWN TO HAVE A TAKATA AIR BAG.
FRONT DRIVER SEAT BELT RETRACTOR HAS FAILED WHEN I WENT TO FASTEN MY SEAT BELT.
WHILE DRIVING, WITHOUT ANY WARNING THE CAR ENGINE STALLS. NO WARNING AT ALL!! ONCE IT STOPS, IGNITION KEY WON'T WORK. THE ONLY WAY TO RESTART THE CAR IS TO DISCONNECT THE BATTERY. THIS IS ALL DONE IN THE EMERGENCY SHOULDERS, BREAKDOWN LANES, ITS ALSO HAPPENED ON THE HIGHWAY EXIT RAMPS. LUCKILY EACH TIME THERE WAS A PLACE TO PULL OVER. WE COULD GET KILLED. IT HAS HAPPENED NUMEROUS TIMES . SOMETIMES IT STALLS 2-3 TIMES A DAY. I AM SO DISAPPOINTED IN THIS CAR. I AM AFRAID TO DRIVE IT, AND HOW CAN I SELL IT KNOWING THAT SOMETHING BAD COULD HAPPEN TO THE NEW OWNER.
TAKATA RECALL? MY CAR KEEPS GIVING ME THE FOLLOWING ALERT: AIRBAG MALFUNCTION. HOW CAN I VERIFY IT IS PART OF THE RECALL?
I RECIEVED A LETTER RECALL 15027 DATED DECEMBER 2018. I HAD TO HAVE MY SEATBELT REPAIRED IN JUNE 2016. THE COST OF THE REPAIR WAS $401 AND WAS REPAIRED BY BICKLERS REPAIR. I AM REQUESTING REEMBURSEMENT FOR THE REPAIR IN 2016. IT IS STILL NOT FUNCTIONING CORRECTLY SO I CURRENTLY HAVE IT IN FOR REPAIRS AT RIMROCK PONTIAC IN BILLINGS.
2004 SAAB 9-3. CONSUMER WRITES IN REGARDS TO DRIVER AIRBAG INFLATOR RECALL NOTICE. *SMD
TAKATA RECALL: I CONTACTED MY DEALER AS INSTRUCTED AND WAS INFORMED THAT THERE ARE NO PARTS AND NO INFORMATION AS TO WHEN THE PARTS WILL BE AVAILABLE. I ASKED THEM TO DISCONNECT MY SEEMINGLY MURDEROUS AIRBAG AND THEY SAID IT WAS ILLEGAL. WHY IS IT NOT ILLEGAL TO HAVE TO WAIT FOR AN INDEFINITE PERIOD OF TIME TO REPAIR SOMETHING THAT IS POTENTIALLY VERY DANGEROUS OR EVEN FATAL? I BELIEVE TAKATA SHOULD OFFER RENTAL CARS TO THOSE WAITING AND IF THEY HAD TO ASSUME THAT FINANCIAL RESPONSIBILITY THEY MAY COME UP WITH THE REPAIR PARTS FASTER. IS THERE ANOTHER WAY TO ADDRESS THIS SITUATION? IS ANY ACTION BEING TAKEN TO MOTIVATE TAKATA TO DEAL WITH THIS IN A MORE EFFICIENT MANNER? EVEN IF I WERE TO SELL THE CAR, THE RECALL WOULD MAKE IT UNWANTED BY ANY CUSTOMER. PLEASE LET ME KNOW HOW TO RESOLVE THIS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS) IN MARCH OF 2016. THE CONTACT CALLED SAAB TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT WAS ADVISED THAT THE NOTIFICATION WAS SENT BY MISTAKE AND THE VIN WAS NO LONGER INCLUDED IN THE RECALL. THE MANUFACTURER INFORMED THE CONTACT THAT HE WOULD RECEIVE A SECOND NOTICE. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE BECAUSE THE AIR BAGS COULD POTENTIALLY DEPLOY WITHOUT WARNING. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA INFLATORS: I RECENTLY RECEIVED MY SAFETY RECALL NOTICE FOR THE DRIVER AIRBAG DEFECT IN MY 2004 SAAB 9-3. I UNDERSTAND THE CIRCUMSTANCES AND THAT THE REPAIR PARTS FOR THIS DEFECT ARE CURRENTLY NOT AVAILABLE. I ALSO UNDERSTAND THE SEVERE IMPLICATIONS TO THIS DEFECT IN CASE OF AN ACCIDENT. I HAVE TALKED TO MY CERTIFIED SERVICE CENTER AND THEY SUGGESTED I REACH OUT TO YOU BECAUSE I WOULD LIKE YOU TO ISSUE ME A WRITTEN APPROVAL TO AUTHORIZE THEM TO DISCONNECT THE AIR BAG TO REMOVE THE RISKS. THE DEALERSHIP TOLD ME THAT IN THE PAST THEY HAVE RECEIVED REQUESTS TO DISCONNECT PASSENGER AIRBAGS WHEN SOMEONE NEEDED TO USE A CAR SEAT AND THEY DID NOT WANT THE AIRBAG TO EXPLODE ON IMPACT. THIS IS A SIMILAR SITUATION, WHERE I DO NOT WANT THE AIRBAG TO EXPLODE ON IMPACT DUE TO A DEFECTIVE PART. SINCE YOU ARE UNABLE TO FIX THIS PROBLEM IMMEDIATELY, AND I NEED TO BE ABLE TO DRIVE THE CAR, I CANNOT BE DRIVING A CAR THAT CAN CAUSE SERIOUS INJURIES OR DEATH IF I WERE TO GET IN AN ACCIDENT. THEREFORE, THE ONLY OPTION IS TO DISCONNECT THE HAZARD SO THE CAR CAN STILL BE SAFELY DRIVEN. THE SEATBELT IS IN PLACE, ALONG WITH SIDE AIRBAGS FOR SAFETY. ONCE YOU HAVE SUPPLIED THE PARTS TO FIX THE AIRBAG, THEN IT CAN BE INSTALLED AND RECONNECTED. THANK YOU, *TR
TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT THE FRONT SPRINGS AND FRONT STRUTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FRACTURE HAPPENED TWICE, ONCE ON EACH SIDE. A MECHANIC DIAGNOSED THAT THE SPRINGS PREMATURELY FRACTURED AND THE FRONT STRUTS AND SPRINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
SAAB RECALL. I RECEIVED BOTH SEAT BELT RETRACTOR AND AIRBAG INFLATE DEFECT SAFETY RECALL NOTICE. HOWEVER, IN MY CAR THE SEAT BELT RETRACTOR MALFUNCTION IS IN THE DRIVER SIDE. I HAVE CALLED THE SAAB OFFICIAL SERVICE CENTER AND THE DEALER FOR BOTH PROBLEMS SEVERAL DAYS UP TODAY AND I HAVE NOT HAD AN ANSWER OR SOLUTION TO THOSE PROBLEMS. BESIDES, I HAVE TRIED TO REPAIR THE SEAT BELT, BUT I CAN'T FIND THE PART. AS YOU CAN SEE IN THE ATTACHED PHOTOS TO DRIVE WITH A SEAT BELT IN THAT CONDITIONS IS EXTREMELY DANGEROUS. HOWEVER, I FEEL THAT I AM NOT SAFE DRIVING MY CAR, AND THAT THE HAZARD HAS INCREASED WITH THIS CAR'S AIRBAG MALFUNCTION. I AM A 79 YEARS OLD MAN WHO HAS THIS CAR AS THE ONLY MEAN OF TRANSPORTATION THAT I HAVE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/26/16*LJ UPDATED 06/14/16.*JB
I HAVE A 9-3 SAAB EVERYTIME I STOP AND TURN CAR OFF WHEN I GET BACK IN A PUT KEY IN I GET A STEERING WHEEL LOCK CONTACT SAAB DEALER IT WON'T EVEN LET ME TURN THE KEY I HAVE THE CAR FOR ABOUT YEARS AND NOW IT'S DOING THIS I HAVE TO DISCONNECT THE BATTERY AND RECONNECT FOR THE COMPUTER RESET AND RESTART ME CAR CAN YOU HELP ME WITH THIS THANK YOU ..... *TR
SEATBELT RETRACTOR ON DRIVER'S SIDE COMPLETELY UNSPOOLED AND WILL NOT RETRACT UNDER NORMAL USE EFFECTING DRIVER'S SAFETY IN EVENT OF A CRASH. WHILE CONVERTIBLE AND PASSEGER SIDE RETRACTORS SEEM TO BE COVERED UNDER WARRANTY WE ARE TOLD OUR CAR IS NOT COVERED AND IT IS $550 TO REPAIR THE PROBLEM. THIS DOESN'T MAKE SENSE WHEN SO MANY SAABS HAVE THIS PROBLEM. THE CAR WAS PARKED WHEN IT UNSPOOLED AND WOULDN'T RETRACT. THIS IS A MAJOR SAFETY ISSUE IN OPERATING THE VEHICLE.
APPROXIMATELY 5 MINUTES AFTER STARTING, THE CAR STALLED ON A BUSY, 6 LANE ROAD. THE ENGINE WAS NOT ABLE TO START AGAIN, OR EVEN ATTEMPT TO IGNITE. THE CHECK ENGINE LIGHT WAS ON. THE CAR SPENT 2 DAYS IN THE MECHANIC, WHO WAS ABLE TO SOURCE A P1605 ERROR CODE. HOWEVER, HE TOLD US ONLY A LICENSED SAAB TECHNICIAN COULD EXTRACT DETAILS FROM THE CODE. WHILE AT THE SHOP, THE CAR WAS ALSO STARTED BY THE MECHANICS AND APPEARED TO BE WORKING NORMALLY, UPON WHICH THEY DELETED THE ERROR CODE. TWO DAYS AFTER THE INITIAL INCIDENT, WE DROVE IT BACK APPROXIMATELY 12 MILES BACK HOME WITHOUT ANY ISSUES. LATER THAT SAME DAY, THE CAR STALLED A SECOND TIME ON THE EXPRESSWAY AFTER 10-15 MINUTES OF DRIVING; FORTUNATELY I WAS DRIVING IN THE RIGHT-HAND LANE AND WAS EASILY ABLE TO PULL OVER ON THE SHOULDER. AFTER THE CAR WAS TOWED TO A SPECIALIZED SAAB MECHANIC, THEY WERE ABLE TO CONCLUDE THAT THE ISSUES WERE STEMMING FROM A DEFECTIVE ECU (ENGINE CONTROL UNIT). WE EXCHANGED THE ECU WITH A BRAND NEW PART, AT THE COST OF $1400. WHILE CLEARING UP THE FINANCES, I SPOKE WITH A SERVICE REPRESENTATIVE AT THE MECHANIC/DEALER WHO INFORMED ME THAT WHILE MY CAR WAS IN THE SHOP, THERE WERE 2 MORE CARS THAT HAD CAME IN WITH THE SAME PROBLEM. ALSO, CUSTOMER SERVICE FROM AN ONLINE SAAB PARTS RETAILER INFORMED ME THAT THIS HAS BEEN A KNOWN PROBLEM TO HIM, BASED OFF OTHER CUSTOMERS' EXPERIENCES. THEIR CARS WOULD STALL, BE FINE AFTER COOLING DOWN, BUT WOULD STALL AGAIN LATER.
TIRE HAS BULGE IN SIDEWALL. OWNER NOTICED IT AND WAS ABLE TO PREVENT A BLOW OUT. THIS IS NOT AN IMPACT RELATED DAMAGE.
THIS IS A SERIOUS ISSUE KNOWN TO NHTSA AND GM UNDER PE 08051. IT NEEDS TO BE ADDRESSED AND A RECALL ISSUED. BACKING OUT OF GARAGE I HEARD A POP FROM RIGHT FRONT AREA OF CAR WHEN PUT IN REVERSE. DROVE ABOUT 200 FEET BEFORE I SMELLED BURNING RUBBER. CAR BECAME VERY DIFFICULT TO STEER. I HAD CAR TOWED TO INDEPENDENT SERVICE GARAGE. IT IS DETERMINED THAT THE RIGHT FRONT SPRING BROKE AND BECAME ENTANGLED IN FRONT SUSPENSION, STEERING AND TIRE. HAD I BEEN GOING AT A SPEED GREATER THAN 20 MILES PER HOUR I WOULD HAVE NOT BEEN ABLE TO STEER THE CAR TO A SAFE STOP. BOTH GM AND NHTSA KNOW OF THE BREAKING FRONT SPRING IN SALTED ROAD AREAS INCLUDING MISSOURI. THIS VEHICLE HAS ONLY 55000 MILES AND IS STORED IN A GARAGE AT HOME AND WORK. PLEASE PUT OUT A RECALL ISSUE IMMEDIATELY, THIS IS A VERY SERIOUS ISSUE. ALSO A FRONT SEAT BELT RECALL WENT OUT LAST SUMMER. I HAVE CONTACTED THE MANUFACTURER SEVERAL TIMES, THE REPLACEMENT SEAT BELT IS ALWAYS SEVERAL MONTH OUT. MINE HAS BECOME KNOTTED AND DOES NOT LAY FLAT ACROSS MY BODY BUT IS MORE LIKE A ROLLED ROPE. GM NEEDS TO ADDRESS THIS ISSUE AND GET THE PARTS OUT ASAP AS WELL. AGAIN GM NEEDS TO RECALL THE KNOWN ISSUE ON THE FRONT SPRINGS ON 2003 - 2006 SAAB 9-3'S AND FULFILL THEIR CURRENT RECALL ON THE DAMAGED RECALLED SEAT BELT. UPDATED 09/08/15*LJ UPDATED 10/26/2017*CN
TL* THE CONTACT OWNED A 2004 SAAB 9-3. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING COLUMN JAMMED AND RESULTED IN A CRASH. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE DRIVER WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FIELD. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
I DO HAVE A 2004 SAAB 9-3 ARC CONVERTIBLE. THERE IS A SEAT BELT RECALL. I BROUGHT THE CAR TO MY GMC TUSTIN DEALER 3 WEEKS AGO. HOWEVER, THEY CANNOT FIX THE PROBLEM BECAUSE THE PART IS NOT AVAILABLE. SINCE IT IS A SEAT BELT ISSUE, I DO NOT LIKE TO DRIVE THE CAR BECAUSE OF SAFETY ISSUE. BY LAW, HOW FAST DOES THE MANUFACTURER HAVE TO REPLACE THE PART?
TL* THE CONTACT OWNS A 2004 SAAB 9-3. WHILE DRIVING APPROXIMATELY 5 MPH, THE SEAT BELT RETRACTOR BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT RETRACTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE TECHNICIAN STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER:14V318000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT THE SEAT BELT RETRACTOR SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 162,000.
LOW BEAM HEADLIGHTS ARE SO DIM THAT THE VEHICLE CAN NOT BE SAFELY DRIVEN AT NIGHT. HIGH BEAM WORK GREAT.
TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THERE WAS A ODOR OF BURNING OIL INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKET WAS LEAKING. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
I JUST CALLED THE GM SAAB CUSTOMER ASSISTANCE CENTER TO ASK ABOUT THE RECENT DRIVER'S SIDE FRONT SEAT BELT RECALL. I HAD PAID FOR THAT LAST YEAR AN AM REQUESTING TO BE REIMBURSED BUT WAS TOLD I WILL HAVE TO WAIT UNTIL THE NEXT NOTICE COMES OUT SAYING THAT THEY ACTUALLY HAVE THE PARTS. IN THE NOTICE I READ THAT THEY INDICATED THE PASSENGER SIDE SEAT BELT WILL NOT BE COVERED HOWEVER IF AN ISSUE ARISES IT WILL BE COVERED. WHEN I ASKED IF SOMEONE COULD BE KILLED SINCE THIS SEAT BELT MIGHT NOT FUNCTION PROPERLY I WAS TOLD YES. WHEN I ASKED WHY IT WAS NOT THEN PART OF THE RECALL I WAS TOLD BECAUSE THEY DO NOT HAVE PARTS. THIS IS ABSOLUTELY OUTRAGEOUS THAT LIVES ARE BEING PUT AT RISK SIMPLY BECAUSE THE PARTICULAR SUPPLIER OF THESE PARTS TO GM IS OUT OF THEM. I HAD NO PROBLEM GETTING THE PART WHEN I HAD TO PAY FOR IT. THERE IS NO EXCUSE FOR TAKING A RISK LIKE THIS WITH PEOPLES LIVES AND THE DANGER OF HAVING SOMEONE USE THE PASSENGER SEAT WAS NOT MENTIONED IN THE RECALL NOTICE AND ONLY ACKNOWLEDGED WHEN I ASKED. I AM A TRAINED EMS PROVIDER AND FIND THIS COMPLETELY UNACCEPTABLE. *TR
TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT FAILED AND WOULD NOT RETRACT. THE CONTACT ATTEMPTED TO REPORT THE FAILURE TO THE MANUFACTURER TO BE REFERRED TO AN AUTHORIZED DEALER BUT WAS UNABLE TO GET THROUGH TO SCHEDULE A RECALL REPAIR. THE CONTACT WAS UNABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE CONTACT WAS NOT ABLE TO SECURE THE DRIVER SIDE SEAT BELT FOR IT TO RETRACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
DRIVER'S SIDE SEAT BELT RETRACTOR FAILED. HAVE INVESTIGATED RECALLS AND FOUND THAT THREE PREVIOUS RECALLS DO NOT COVER THIS VIN NUMBER. HAVE BEEN UNABLE TO FIND A REPLACEMENT PART; HAVE CONTACTED A DEALERSHIP 2+ HOURS AWAY THAT WILL REPLACE THE ENTIRE SEAT AT A COST OF $650. THIS SEEMS TO BE THE ONLY ALTERNATIVE, AND HAVE ONLY OWNED THE CAR 8 MONTHS. GM SHOULD RECALL ALL AFFECTED VEHICLES, AND/OR EXPAND THE JUNE 2014 RECALL TO COVER ADDITIONAL VEHICLES. *TR
GM SENT ME A RECALL NOTICE DATED 08/2014 REGARDING FAULTY SEAT BELTS IN 2004 SAAB CONVERTIBLES. GM SAFETY RECALL #14222/ SAAB SAFETY RECALL #15027. IT HAS BEEN 8 MONTHS AND NO FURTHER WORD FROM GM ABOUT THE REPAIR. I BELIEVE I MAY BE DRIVING AN UNSAFE VEHICLE. ANY UPDATES THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SAAB AERO 9-3 WITH ONLY 73K DRIVER SEAT BELT WORKED FINE ON SATURDAY THE NEXT DAY I NOTICED IT WAS NOT RETRACTED SO PULLED ON IT AND IT UNRAVELED IN MY LAP. CALL GM MONDAY AFTER RESEARCHING RECALLS ONLINE. MY VIN IS NOT COVERED?... IF IT IS A KNOWN PROBLEM AND THE BUYER EXPERIENCES THE ISSUE -WOULDN'T YOU THINK THAT GM WOULD REPAIR IT??? *TR
UPON COMING TO A STOP AT A STOP SIGN THE FRONT DRIVERS SIDE SEATBELT CAME UNRAVELLED FROM THE SEAT BACK AND WILL NOT RETRACT. I LOOKED UP THE VEHICLE FOR RECALLS AND FOUND THEIR IS A VIN SPECIFIC RECALL ON THIS MAKE/MODEL/YEAR BUT MY VEHICLE WAS NOT INCLUDED IN THE VIN SPECIFIC. MY CONCERN IS THAT THIS ISSUE HAS BEEN KNOWN TO GM AND SAAB SINCE 2010 AND NOT ONLY WAS I NOT NOTIFIED SO I HAVE BEEN DRIVING IN A POTENTIALLY. UNSAFE VEHICLE BUT NOW I AM BEING TOLD MY VIN IS NOT INCLUDED IN THE RECALL. *TR
I TOOK MY VEHICLE IN FOR A BLOWER MOTOR MALFUNCTION AND A BRAKE JOB TO MY REGULAR MECHANIC WHO WORKS ON ALL MY VEHICLES. WHILE THEY HAD THE VEHICLE UP ON THE LIFT, HE NOTICED THAT THE RIGHT FRONT SPRING HAD BROKEN AND GOUGED THE TIRE LEAVING THE TIRE DAMAGED AND THE CAR INOPERABLE. WHEN THEY CALLED THE DEALERSHIP TO ORDER A NEW SPRING FROM SAAB, THE PARTS DEPARTMENT SAID THAT B/C OF MILEAGE AND AGE IT WOULD BE COVERED UNDER A SERVICE BULLETIN. YEAH! SO, I CALLED DEALERSHIP AND INQUIRED ABOUT HAVING THE VEHICLE TOWED (100 MILES) AND THE SAAB DEALERSHIP DO THE WORK. MILEAGE ON 9-3, 94,484 GOOD! 6 MONTHS PAST THE "TIME" LIMIT! BAD! NEEDLESS TO SAY, AFTER $700 LATER I HAVE REPLACED BOTH FRONT SPRINGS AS WELL AS THE $175 DAMAGED TIRE. THE SPRING COULD HAVE CAUSED SERIOUS DAMAGE TO THE CAR, OCCUPANTS AS WELL AS OTHERS IF I WAS DRIVING WHILE THE DAMAGED TIRE GAVE OUT, DUE TO THE SPRING BREAKING! THE VEHICLE DROVE PERFECTLY & I WAS NOT AWARE OF THE BROKEN SPRING! THIS IS NOT MY ONLY VEHICLE AND I HONESTLY FEEL THAT SAAB SHOULD HONOR THE MILEAGE BEFORE THE "TIME" B/C THE AMOUNT OF THE VEHICLE BEING DRIVEN IS WHAT SEEMS TO BE THE CAUSE OF THE FAILURE OF THE SPRINGS.
DRIVER'S SEAT BELT WILL NOT RETRACT. AFTER GOOGLING I READ THAT THERE ARE 2 RECALLS ON THE SAAB 9-3 2004 DRIVER SIDE SEAT BELT RETRACTORS NOT WORKING. TODAY I WAS TOLD BY THE DEALER CURRENTLY SERVICING SAAB'S (JIM ELLIS MAZDA) THAT THIS VIN IS NOT INCLUDED. IF THAT IS TRUE, THE RECALL NEEDS TO BE EXTENDED TO OTHER VIN'S SINCE THIS ONE FAILED TOO. PLEASE HELP!!!!!! *TR
RIGHT FRONT SPRING BROKE OFF DURING TRAVEL. 2ND INCIDENT. NOTE BROKEN COILS REPLACED IN 2010. *TR
THE LEFT FRONT STRUT SPRING SNAPPED AND THE RIGHT FRONT STRUT SPRING IS MOVING (CIRCULAR BACK AND FORTH MOTION). *TR
TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER'S SIDE TIRE BLEW. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC, WHO REPLACED THE DAMAGED TIRE AND ALSO ADVISED THAT THE FAILURE WAS CAUSED BY FRACTURED COIL SPRINGS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 140,000.
I WAS TRAVELING AT 50MPH WHEN I HEARD A LOUD POP FROM THE FRONT SUSPENSION. AFTER THE POP THE FRONT END WOULD RATTLE OVER BUMPS. UPON FURTHER INSPECTION I DISCOVERED THE FRONT RIGHT COIL SPRING HAD CRACKED. AFTER LOOKING AT THE SPRING MORE I FOUND ANOTHER CRACK IN THE SAME SPRING. *TR
TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE FUEL FILTER HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT OR LATCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 84,200.
TL-THE CONTACT OWNS A 2004 SAAB CONVERTIBLE 93. THE CONTACT STATED HE BOUGHT THE VEHICLE FORM THE DEALER ON DECEMBER 11, 2013 THE CHECK ENGINE LIGHT ILLUMINATED WHEN HE TURNED THE IGINATION ON AT THE DEALER AND IT REMAINED ON. THE MECHANIC DIAGNOSED IT WAS AN IGINATION MALFUNCTION, AND IT NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 107,775.LJ
I GOT IN MY VEHICLE, WENT TO PUT ON MY SEAT-BELT, AND THE ENTIRE BELT PULLED OUT OF THE UNIT. IT WILL NOT RETRACT AT ALL ANYMORE. UPON RESEARCHING ONLINE, I FOUND THAT THERE WAS AN OPEN RECALL ON MY YEAR/MODEL VEHICLE WITH RESPECT TO THE BROKEN BELT RETRACTORS. I CONTACTED GM AND WAS TOLD THAT MY VIN NUMBER FALLS OUTSIDE OF THE RECALL RANGE. IT SEEMS THAT IF I HAVE THE SAME YEAR/MODEL VEHICLE BEING RECALLED AND THE SAME ISSUE AS THE VEHICLES BEING RECALLED, GM SHOULD EXPAND THE VIN'S THAT ARE BEING COVERED TO FIX THIS VERY IMPORTANT SAFETY MECHANISM FAILURE. *TR
TL- THE CONTACT OWNS A 2004 SAAB 9-3 CONVERTIBLE. THE CONTACT WAS INQUIRING ABOUT A RECALL NHTSA CAMPAIGN NUMBER: 10V043000 (SEAT BELTS) AND STATED THAT THE VIN WAS NOT INCLUDED. THE CONTACT ALSO MENTIONED THAT HE'S EXPERIENCED THE PROBLEM THAT WAS LISTED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 112,000. JR
Data synced from NHTSA on May 4, 2026