There are 26 owner-reported air bags & restraints complaints for the 2004 Saturn Ionin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Airbags did not deploy
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A GUARDRAIL. AT THE TIME OF THE CRASH, THE SEAT BELT DETACHED AND THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT IN APRIL OF 2014, HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM ). THE CONTACT STATED THAT HE ATTEMPTED TO GET THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
DRIVING 60 MPH ON THE EXPRESSWAY, I WAS RUN OFF THE ROAD BY A SEMI TRUCK ON THE RIGHT SIDE OF THE ROAD. I HIT A HIGHWAY SIGN HEAD-ON. THE AIRBAG DID NOT DEPLOY, ALTHOUGH THE DAMAGE TO THE CAR WAS EXTENSIVE. THANKFULLY I HAD MY SEAT BELT ON, BUT SUSTAINED BRUISES. *TR
AN ACCIDENT OCCURRED WHILE TRAVELING ON THE TOLLWAY,THE OTHER VEHICLE CAME IN MY LANE,PASSING LANE, JUST AS I WAS PASSING HIM CAUSING MAJOR DAMAGE TO THE RIGHT FRONT,PASSENGER, PART OF THE CAR.THE AIRBAGS ON THE PASSENGER SIDE DID OPEN,NO PROBLEM.,THE DRIVER SIDE AIR BAG SPILT CAUSING THE POWDER TO COME INTO MY FACE.I DID LOSE A TOOTH BUT NEITHER THE OTHER PERSON INSURANCE WOULD NOT PAY FOR IT NOR MY HEALTH INSURANCE . ONE GOOD THING THE IGNITION DID SHUT OFF ,WHICH WAS GOOD BECAUSE THERE WAS A GAS LEAK WHICH COULD HAVE CAUSE A FIRE. I LOST OVERTIME PAY.MY JOB REQUIRES ME TO HAVE ALL MY TEETH BECAUSE I TALK FOR A LIVING. THIS CAUSE UNDO STRESS AND FINANCIAL HARDSHIP *TR
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S REAR. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
I WRITE ON BEHALF OF THE ESTATE OF [XXX]. [XXX] WERE KILLED ON AUGUST 17, 2012 IN A 2004 SATURN ION AFTER THE VEHICLE WAS STRUCK BY A PICKUP TRUCK AND THE AIR BAGS FAILED TO DEPLOY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULDN'T STOP WHEN THE BRAKES WERE APPLIED AND CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. UPDATED 5/20/14*CN UPDATED 06/17/14*MA UPDATED 8/7/17*CN
1) MY SON DROVE OUR 2004 SATURN ION3 OFF THE ROAD WHEREIN THE FRONT OF THE CAR HIT A TREE AT APPROXIMATELY 45 MPH (ACCORDING TO THE DIAGNOSTICS FROM THE ON BOARD COMPUTER). 2) THE AIRBAGS FAILED TO DEPLOY. 3) GM WAS QUERIED AS TO WHY THEY DID NOT DEPLOY. GM PROVIDED THE COMPUTER DIAGNOSTICS OF THE INCIDENT BUT DID NOT PROVIDE AN ANSWER/EXPLANATION DESPITE MULTIPLE ATTEMPTS. *TR
TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING IN THE RAIN AT APPROXIMATELY 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE MEDIAN. THE VEHICLE ROLLED OVER THREE TIMES. THE DRIVER'S FRONTAL AIR BAG FAILED TO DEPLOY. THE CONTACT RECEIVED INJURIES TO HER LEG AND NECK. THE MANUFACTURER TOOK A REPORT. THEY OFFERED MEDICAL ASSISTANCE, BUT WOULD NOT INVESTIGATE THE AIR BAG FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. MINNESOTA STATE POLICE FILED REPORT NUMBER E08405161. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
ON 12/03/2007 AT 8:41 AM I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT ON I-240 EAST IN MEMPHIS TN. I WAS TRAILING TRAFFIC IN THE PASSING LANE, WHEN TRAFFIC CAME TO A COMPLETE STOP. I DIDNT REACT IN TIME AND SUFFERED A FRONTAL COLLISION TO A 2004 SATURN ION THAT I OWN. I WAS TRAVELLING APPROX 30-35 MPH WHEN I STRUCK THE BACK OF THE VEHICLE. THE AIRBAGS DID NOT DEPLOY AND THE SEATBELT TENSIONER FAILED RESULTED IN MY GOING HEADFIRST INTO THE STEERING WHEEL. I HAVE SINCE HAD TO HAVE TESTS AT THE DOCTOR FOR MIGRAINES AND STILL EXPERIENCE THE AFTEREFFECTS OF THIS ACCIDENT. *CN
ON 12/03/2007 AT 8:41 AM I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT ON I-240 EAST IN MEMPHIS TN. I WAS TRAILING TRAFFIC IN THE PASSING LANE, WHEN TRAFFIC CAME TO A COMPLETE STOP. I DIDNT REACT IN TIME AND SUFFERED A FRONTAL COLLISION TO A 2004 SATURN ION THAT I OWN. I WAS TRAVELLING APPROX 30-35 MPH WHEN I STRUCK THE BACK OF THE VEHICLE. THE AIRBAGS DID NOT DEPLOY AND THE SEATBELT TENSIONER FAILED RESULTED IN MY GOING HEADFIRST INTO THE STEERING WHEEL. I HAVE SINCE HAD TO HAVE TESTS AT THE DOCTOR FOR MIGRAINES AND STILL EXPERIENCE THE AFTEREFFECTS OF THIS ACCIDENT. *CN
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 SATURN ION AT ABOUT 30 MPH, ANOTHER VEHICLE TURNED IN FRONT OF THE CONTACT'S VEHICLE AND WAS UNABLE TO AVOID HITTING THE OTHER VEHICLE. SHE S HIT THE PASSENGER REAR SIDE OF THE OTHER VEHICLE WITH THE FRONT OF THE HER VEHICLE. SHE STATED THAT THE PASSENGER SIDE AIRBAG DEPLOYED, BUT NO ONE WAS SITTING ON THE PASSENGER SIDE OF THE BAG. THE DRIVER SIDE AIRBAG DEPLOYED, BUT DIDN'T DEPLOY FULLY. THE AIR BAG NEVER CAME IN CONTACT WITH HER. THERE WAS SMOKE COMING FROM THE STEERING COLUMN WITH THE AIRBAG. THE CONTACT REMOVED HERSELF FROM THE VEHICLE AFRAID THERE COULD HAVE BEEN A FIRE. SHE CALLED 911 AND THE POLICE REPORTED THE CRASH. THE CONTACT FELT THAT THE DRIVER'S SIDE AIRBAG DIDN'T DEPLOY PROPERLY. THE CONTACT SUSTAINED MINOR INJURIES. THE FAILURE MILEAGE WAS 25900, AND THE CURRENT MILEAGE WAS 26000. *AK
DRIVING CAR IN FRONT STOPS FAST. I TURN TO MISS BUT NOT ENOUGH, SO WE CRASHED. NO AIR BAG COME ON, NO MOTOR KILL, NO FUEL KILL. AND WE WHERE GOING 35 AT THE MAX. *NM
DEAR NHTSA ASSOCIATE, I HAD A 100% PARALLEL, FULL FRONTAL IMPACT, NO ANGLE, AS MY NEW CAR TRAVELING 35 MPH HIT A LARGE DELIVERY VAN TWICE THE WEIGHT OF MY VEHICLE WITH A SQUARE AND STEEL BUMPER THAT WAS STOPPED ( 1 MPH ACCORDING TO POLICE REPORT ). THE FRONT AIRBAGS DID NOT DEPLOY AND MY NECK AND HEAD WERE IMPACTED ON TO THE STEERING WHEEL EVEN THOUGH I WAS USING MY SEATBELT PROPERLY. THE FORCE WAS SUFFICIENT TO STRAIN THE BELT AND INJURE MY HEAD. I HAD A CUT ON THE TOP OF MY FOREHEAD IN THE MIDDLE, A CONCUSSION, AND I AM CURRENTLY BEING TREATED FOR MIGRAINE TYPE HEADACHES BY A DOCTOR THAT HAVE OCCURRED DAILY SINCE THE ACCIDENT. I PLACED THE CAR INTO THE CARE OF A SATURN OWNED BODY SHOP FOR REPAIR AND ASKED THAT THE AIRBAG DEPLOYMENT SYSTEM BE TESTED FOR FUNCTIONALITY. INSTEAD, I WAS GIVEN A 1-800 NUMBER FOR SATURN CORPORATE HEADQUARTERS TO CALL. THEY SAID THE FIRST STEP WAS TO SEND ME THE AIRBAG MANUFACTURING INFORMATION BOOKLET AND TO CALL BACK AFTER READING IT. I DID SO AND ASKED THAT THE AIRBAGS BE TESTED WHILE IN THE CARE OF THE SATURN BODY SHOP, AS THE TYPE OF IMPACT AND MILES PER HOUR EXCEEDED THE MINIMUM STANDARDS FOR AIR BAG DEPLOYMENT CONTAINED IN THE MANUAL THEY SENT TO ME. INSTEAD OF GRANTING CLEARANCE TO THE DEALERSHIP TO TEST THE AIRBAGS, IN LIGHT OF MY VALID ARGUMENT OF THEIR DOCUMENTATION CONTRADICTIONS, SATURN CORPORATE INSTEAD ISSUED ME AN INTERNAL "CASE NUMBER" 1-17876541 AND TOLD ME SOMEONE IN THEIR LEGAL DEPARTMENT WOULD CONTACT ME WITHIN 6 TO 8 WEEKS. I MENTIONED I WOULD HAVE THE CAR BACK BEFORE THEN AND WOULD BE AFRAID AND NERVOUS DRIVING IT AS I AM SURE THE AIRBAG SYSTEM IN THE FRONT IS NOT FULLY FUNCTIONAL. THEY ACTUALLY SAID THEY COULD DENY TESTING THE SYSTEM AT ALL. NOTHING HAS BEEN DONE TO ADDRESS THE SAFETY ISSUE, THE BODY DAMAGE WAS FIXED, AT A COST OF ALMOST 7 THOUSAND DOLLARS TO THE FRONT END, INCLUDING CUTTING OUT A PIECE OF THE FRAME AND WELDING A NEW SECTION IN.*JB
ACCIDENT AT APPROXIMATELY 40 MPH - AIRBAGS DID NOT DEPLOY. *NM
3 VEHICLE ACCIDENT. I COLLIDED WITH ANOTHER VEHICLE AND MY AIR BAGS DEPLOYED. HOWEVER, MY DRIVER'S SIDE AIR BAG DEPLOYED INCORRECTLY. RATHER THEN ONE LARGE AIR BAG, IT CAME OUT IN TWO PIECES DUE TO A FAILURE IN THE STEERING WHEEL "OPENING" COMPLETELY TO RELEASE THE ENTIRE AIR BAG. THIS LEFT THE TOP PORTION OF THE STEERING WHEEL EXPOSED. *JB
DT: THE CONTACT OWNS A 2004 SATURN ION. THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION ON JUNE 10 2005 THE VEHICLE MOVED ACROSS THE OTHER SIDE OF THE ROAD AND WAS HIT BY TWO OTHERS TRUCKS. THESE WERE MORE OF A SIDE IMPACT. IT WAS HIT HEAD ON BY A SEMI TRUCK THE DRIVER WAS EJECTED FROM THE VEHICLE AND HER HUSBAND WAS KILLED. HE HAS FILED A COMPLAINT WITH THE MANUFACTURER. BOTH OCCUPANTS WERE WEARING THERE SEAT BELTS. DAUGHTER FLEW OUT FROM UNDER THE SEAT BELT OF THE VEHICLE, SHE WAS THE DRIVING. THEY WERE GOING THE SPEED LIMIT, AND THE ROADWAY WAS WET. ON THE POLICE REPORT THEY LISTED IT AS HYDROPLANE. NONE OF THE AIR BAGS DEPLOYED. THERE WAS NO WARNING LIGHT ON PRIOR TO THE CRASH. THE VEHICLE WAS JUST IN THE SHOP FOR AN OIL CHANGE. THERE ARE PICTURES, POLICE REPORT AND REPAIR INVOICES AVAILABLE FOR THE ODI OFFICE. THE POLICE REPORT STATED THAT SHE HAD DONE NOTHING WRONG.*AK
THE CONSUMER EXPERIENCED A PROBLEM WITH THE REAR DRIVER SIDE SEAT BELT. WHILE DRIVING DOWN THE ROAD THE CHILD IN THE REAR LEFT SEAT COMPLAINED THAT THE SEAT BELT HARNESSING THE CHILD WAS TOO TIGHT AROUND HIS/HER NECK. THE DRIVER HAD TO CALL 911 TO HAVE THE SEAT BELT CUT AWAY FROM THE CHILD'S NECK AND THROAT. PROVIDE FURTHER DETAILS. *JB
WHILE DRIVING 30 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, THE DUAL AIR BAGS DID NOT DEPLOY. NO INJURIES REPORTED. *AK
Showing 1–20 of 26 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026