2019 Subaru Ascent Complaint Log

The contact owns a 2019 Subaru Ascent. The contact stated that while in the middle of an intersection, the power steering assist failed as the power steering disabled warning message appeared on the instrument panel. The contact had to use excessive force to complete the turn as several other unknown warning lights illuminated. After she pulled over, the contact was able to resume normal driving after the vehicle was restarted. The contact then called the dealer who informed her to bring in the vehicle to be inspected. The vehicle remained in the possession of the dealer and was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,000. The VIN was not available.

The contact owns a 2019 Subaru Ascent. The contact stated that the vehicle was parked in a parking garage and when she returned to the vehicle, she noticed that the windshield was cracked. The contact stated she could not determine the cause of the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 33,663.

Battery recurrently dies

The vehicle keeps discharging my battery after multiple short trips. I have reported to dealer, they said it was a faulty tailgate sensor but after the repair, it still happens, with increased frequency over time.

3 times in past 6 weeks car battery was found dead. Recharged 3 times with wall charger. Replaced battery today after 3rd time of being dead.

Unknown. We bought the car brand new from the Subaru Dealership and the original windshield is on the vehicle. There are 6+ cracks/chips in this windshield all are unexplained. The first crack happened 3 months after purchasing and the lasted crack happened 2 weeks ago.

The contact owns a 2019 Subaru Ascent. The contact stated that the battery would be drained overnight and the vehicle had to be jumpstarted. The failure was intermittent at first but had since become constant. The contact stated that when the vehicle was first purchased, the dealer installed a new battery. The contact stated the battery level warning light was illuminated whenever the battery was drained. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.

The battery is draining. This has happened multiple times. Most recently, the battery died when the car was not used for a 6 day period while I was out of town.

The contact owns a 2019 Subaru Ascent. The contact stated that while the contact was attempting to shift gear, the gear selector failed to operate as designed. The failure occurred on cold starts. There were no warning lights illuminated. The vehicle was taken to the local dealer where they were unable to duplicate the failure. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V955000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 20,000.

Huge plumes of smoke on startup. Complained to the service department on multiple occasions and even left the car with the dealer service department. They said they could not duplicate my complaint. They said I should take pictures. Can't take pictures when it happens three or four times a month. I think there is something wrong with the engine am afraid of fire or failure of the engine.

Was driving south on the Garden State Parkway in Woodbridge, NJ - small pebble or rock hit the passenger side black trim on windshield (original windshield). Crack immediately started to expand to about 3-4” long. The next day the crack was almost half way across the entire windshield. I now need to have the entire windshield replaced which will require my taking time off of work to take it in, since the repair shop must recalobrate the windshield safety equipment. This amount of cracking seems excessive for a 2019 vehicle especially since the initial chip was so small - not happy that this occurred on such a new vehicle in what seems like a normal situation.

The contact owns a 2019 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated shortly after receiving the letter while driving approximately 30 MPH, the vehicle decelerated independently. The contact stated no warning light was illuminated. The contact was able to continue driving to his destination. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. VIN tool confirms part not available. The failure mileage was approximately 45,000.

In June 2020, the front window cracked while I was driving even though I did not observe any rocks or other road debris hit the windshield. The crack has not spread further since that date.

We believe the battery is being drained by the CAN system because it is only 2 years old and is already completely dead leaving my vehicle inoperable and creating a potentially dangerous situation

The contact owns a 2019 Subaru Ascent. The contact stated that the battery was completely drained and the vehicle could not be started. There was no warning light illuminated. The contact had taken the vehicle to the dealer who diagnosed the vehicle and determined that the battery had drained and that the battery needed to be replaced. The vehicle was repaired however, the failure reoccurred. The failure recurred three times. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.

On numerous occasions (probably 12-18 times) over the last 18 months our new Ascent will not start because of a dead battery. I have discussed this numerous times with the dealer, they have even performed tests on it but claim that it passes all tests so there is nothing they can do. No doors are being left open or lights on, yet every few weeks this problem occurs. My wife cannot take the car to the store without worrying about it not starting properly and having to get a jump from someone.

Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery. Battery dies, amp dies, head unit stops functioning for months at a time. Eyesight slams on brakes at last minute. I am told it’s normal to shut up and leave. For example the last time I took it in less than 30 days ago they said they changed the filters as well. They did not. According to them they owe me a new engine. I have Starlink and documents oil is changed by Subaru yet they claimed they had no record, and it is my fault so I need to replace engine.

Rear window glass cracked. No impact seen.

Driving from Tehachapi, CA toward Las Vegas towing our camper at about 45-50 mph, we started hearing a knocking that sounded like valve flutter. We drove for about 1 minute looking for a safe place to pull over, but then the knocking grew louder and the oil temp started to rise, so we immediately braked and pulled into the sand (no shoulder). There were no warning lights at any point until we actually pulled over (oil light). After the tow to Subaru Las Vegas, we noted that the battery was dead. On 6-14, Subaru of America told us on a recorded line that the two investigations had concluded and the cause was towing excessive weight. We shared our camper registration and specs with them, showing a dry weight of 4130 pounds, 100 less than the airstream used in Subaru's marketing materials (we tow with empty tanks and less than 100 lbs. of cargo. We also indicated to Subaru of Las Vegas and SOA that on our few previous trips with the camper, we noticed the Ascent revving hard on slight inclines and that it sounded like it struggled to find a gear towing. SOA has not shared a copy of either report. We are asking SOF to repair under the warranty (car has 39K miles). We will asked for the defective engine whenever we are able to pick up the vehicle. We spent over $1000 between towing, flights home from Vegas, renting a substitute vehicle, etc.. Most importantly, this sudden catastrophic failure could have killed us-the failure was so swift (the time from hearing the noise to being stationary was less than a minute and a half) and without warning that we didn't have time to react well and had to pull off into deep sand with no shoulder- a semi truck almost rear-ended us as we pulled over. Then we had to wait in the Mojave heat, arm's length away from traffic whizzing by with my toddler and puppy while the tow truck arrived. The Ascent is the vehicle we purchased to be able to evacuate our family from our wildfire-prone home, so every day we are without it poses risk.

On Friday, June 28th, we were driving the Ascent, towing our 4100 lb. camper from Tehachapi, CA, headed north toward Las Vegas. When we stopped for gas in Tehachapi, we checked all fluids including the oil. Then at about 86 miles outside of Las Vegas coming up a steep grade in hot conditions, we hear a noise that sounded like it could be valve flutter. We drove for another minute (there was no shoulder), and noted that no warning lights were on. Then we heard a louder knocking sound and saw the oil temp indicator start moving quickly to hot, and immediately pulled off onto the shoulder. After our tow to the Las Vegas Subaru dealer, it became apparent that the battery was also dead (this was the second battery replaced under warranty, and we have had to jump both batteries at least monthly over the last 2 years). Last Monday, June 14, Subaru notified us by phone on a recorded line that the investigation had concluded. They determined towing excessive weight to be the cause of the engine failure (thrown rod). We verified the make and model and registration of our camper with Subaru, which at a dry weight of 4134 pounds, is 100 lbs. less than the Airstream used in Subaru's promotional materials. We disclosed to Subaru that the camper has few miles on it and we tow with empty tanks and less than 100 pounds of cargo (2 adults and one toddler). We also told them that on our two prior trips towing, the transmission has revved frequently and it sounds like it can't find the right gear. Subaru has not provided us a copy of either inspection report, and we have been without the vehicle for nearly a month. We are asking Subaru to repair the engine under warranty (39k miles). This sudden failure put our family's safety at risk. We were forced to stop the car in the middle of a high-speed highway without safely moving to an exit- we waited in excessive heat, barely off the road in deep sand without a shoulder for an hour- we were almost hit by a semi truck as we braked.

Since owning this vehicle, there have been three separate incidents where the windshield has failed after a small rock has struck it while driving on the highway. The first incident caused a significant chip causing a repair. The second incident was a crack that required total replacement and recalibration. The third incident caused another crack that will require another complete replacement and recalibration.

While driving at 25mph, there was a loud cracking sound and few minutes later I saw a crack in the front windshield on the left corner starting 3 inches from the bottom of the windshield. Upon further inspection, it appears the crack developed from within the windshield as there was not rough edges felt over the crack.

The parking/emergency brake lever was accidently activated while traveling at highway speed of 70mph. The lever is in a BAD location and close to where cell phone is charged, cup holders are and transmission shift lever. Cell phone charge cable caught on lever and LOCKED up rear brakes at 70MPH. Almost resulted in loss of life and crash!

MY CAR STARTED TO HAVE BATTERY ISSUES EITHER LAST YEAR OR EARLY THIS YEAR. THE BATTERY ISSUES ARE GETTING WORSE. AT THE VERY BEGINNING, THE BATTERY DIED AFTER A COUPLE OF DAYS NOT DRIVING; WHICH WAS SHOCKING BECAUSE IT IS A FAIRLY NEW CAR. TODAY THE BATTERY DIED JUST OVERNIGHT; I WAS DRIVING TO WORK YESTERDAY AND WE WERE ABOUT TO DRIVE TO HERSHEY PARK TODAY:( THERE ALREADY HAVE BEEN SEVERAL TIMES OF ROADSIDE SERVICE FOR THE JUMP START WHEN THE MILLAGE WAS LESS THAN 20000. I WAS TOLD BY THE DEALER THAT THE BATTERY DRAINS DUE TO THE ELECTRONIC DESIGN. HE SUGGESTED I DRIVE THE CAR EVERYDAY JUST TO CHARGE THE BATTERY. REALLY!?

I BOUGHT MY 2019 ASCENT BRAND NEW IN SUMMER OF 2018. I WAS DRIVING YESTERDAY AND HAD MY 3 YR OLD SON WITH ME. WE STOPPED TO GET ICE CREAM AND SAT IN CAR TO EAT IT. I TURNED CAR ON ENOUGH TO PUT WINDOWS DOWN (NO MORE THAN 3-4 MINUTES AT MOST) AND TURNED OFF. WHEN I WENT TO START CAR WHEN FINISHED ICE CREAM ABOUT 10 MIN LATER MY CAR WOULDN'T START AND COMPLETELY LOCKED UP. COULDN'T EVEN PUT IN NEUTRAL OR TURN THE WHEEL. I CALLED AAA AND THE CAME AND TOLD MY MY BATTERY HEALTH WAS ONLY 30% AND HAD A ZERO CHARGE. HE CHANGED THE BATTERY FOR ME AND WE WERE ON OUR WAY BUT WE WERE LUCKY TO BE IN AN AREA WITH HELP. NOT ALWAYS THE CASE FOR PHONE RECEPTION IN SOME AREAS. THIS CAR IS NOT EVEN 3 YRS OLD. HAD IT BEEN SUMMER IT COULD HAVE GOTTEN EXTREMELY HOT AND VERY DANGEROUS FOR MY SELF AND MY SON. IT SHOULDN'T HAVE HAPPENED ESPECIALLY SINCE WE DID NOTHING OUT OF THE ORDINARY. I HAVE MUCH LESS THAN 30,000 MILES ON THE VEHICLE AND IT IS WELL TAKEN CARE OF WITH REGULAR MAINTENANCE AND KEPT IN AN ATTACHED GARAGE.

BATTERY DRAINED OVERNIGHT WITH NO LIGHTS OR ACCESSORIES ON. THIS IS THE FORTH TIME THIS ISSUE HAS OCCURRED.

THE BATTERY IN OUR CAR WAS DEAD AFTER ACCIDENTALLY LEAVING THE TAILGATE DOOR OPEN FOR ABOUT 3 HOURS. WE DIDN'T THINK THAT WAS ENOUGH TO DO IT BUT JUM STARTED IT AND IT WAS OK FOR A DAY BUT THEN WOULDN'T START REGULARLY WITHOUT LEAVING ANY DOORS OPEN. WE TOOK IT INTO SUBARU AND ULTIMATELY HAD THE BATTER CHANGED EVEN THOUGH THEY TOLD US IT WASN'T THE BATTERY. THE BATTERY WAS DEAD AGAIN TODAY WHEN WE WENT TO USE IT. WE MAYBE LEFT THE TAILGATE OPEN FOR 30 MINUTES A FEW DAYS AGO UNLOADING GROCERIES. THAT SEEMS A LITTLE EXTREME. THE VEHICLE WAS STATIONARY IN OUR DRIVEWAY BUT IT HAPPENED AT A PARKING GARAGE BEFORE TOO LEAVING ME TO NEED TO GET A RIDE.

CAME OUT TO THE CAR AND FOUND A COMPLETELY DEAD BATTERY AFTER IT HAVING NO WARNING OF A LOW BATTERY. CAR WAS DRIVEN YESTERDAY.

AFTER HAVING THE CAR PARKED OUTDOORS AT A RESTAURANT FOR AN HOUR, I COME BACK TO THE WINDSHIELD CRACKED STARTING FROM THE BOTTLE THAT TRAVELED UPWARDS. AT FIRST I THOUGHT SOMETHING MAY HAVE HIT MY WINDSHIELD WHILE I WAS HAVING LUNCH, BUT THERE WAS NO INDICATION ANYTHING HAD STRUCK THE WINDSHIELD. THE CRACK INCREASED TO ABOUT 24INCH IN LENGTH. THIS ALL HAPPENED WHILE THE CAR WAS PARKED IN A PARKING LOT

ALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRONG WITH THE CAR. IT LAGS AND HESITATE DURIBG ACCELERATION. UNFORTUNATELY THEY COULD NOT REPLICATE THE ISSUE AND THAT IT WAS NORMAL. THEN THIS HAPPEN. I HAVE REPORTED THE ISSUE TO SUBARU OF AMERICA.

DEAD BATTERY WITHOUT WARNING. THE CAR HAS ONLY $11,100 MILES ON IT. I HAD TO CALL ROADSIDE SERVICE FOR A JUMP AND GO TO THE NEAREST PLACE AND BUY A NEW BATTERY. THIS OCCURRED ON A SUNDAY. THE VEHICLE WAS STATIONARY IN MY GARAGE. I HAVE AN EXTENDED WARRANTY AND ALL MAINTENANCE AND RECALLS HAVE BEEN DONE AT A DEALERSHIP IN A TIMELY MANNER. I HAD NO INDICATION THAT THERE WAS A BATTERY PROBLEM.

REPEATED (MANY TIMES) FAILURE OF BATTERY. STATIONERY. POTENTIAL FOR BEING LEFT WITHOUT TRANSPORTATION IN AN ISOLATED AREA.

WINDSHIELD CRACKED FOR NO REASON AND QUICKLY SPREAD OVER 12 INCHES AND NOW EFFECTS THE EYE SIGHT SYSTEM.

THE CAR BATTERY KEEPS DYING. THE FIRST BATTERY DIED A LITTLE AFTER A YEAR. THE SECOND CAR BATTERY DIED TWO MONTHS AND FEW DAYS LATER. I DRIVE THE CAR A FEW TIMES A WEEK. I'VE NEVER HAD A DIFFERENT CAR DIE UNDER THE SAME DRIVING CONDITIONS. WHEN I JUMP START THE CAR AFTER THE BATTERY DIES, THE ELECTRONICS IN THE CAR DO NOT FUNCTION PROPERLY. WHEN I QUICKLY STEER THE STEERING WHEEL, EYESIGHT, POWER STEERING, AND OTHER VARIOUS ELECTRONICS RAPIDLY TURN ON AND OFF. THIS SEEMS TO INDICATE THAT THE BATTERY CANNOT BE CHARGED, AND SUFFICIENTLY POWER THE VEHICLE, WHILE THE VEHICLE IS RUNNING AND CAUSES UNSAFE DRIVING CONDITIONS. AFTER RECEIVING THE NEW BATTERY, THESE ISSUES WERE MITIGATED UNTIL THE NEW BATTERY DIED TWO MONTHS LATER AND THE SAME BEHAVIOR IS HAPPENING AGAIN. THE FIRST TIME I WENT TO THE DEALERSHIP ABOUT THIS ISSUE, THEY SAID THE BATTERY WAS FAULTY AND REPLACED IT WITH A NEW BATTERY UNDER WARRANTY. I'M STILL WAITING FOR MY NEXT SERVICE APPOINTMENT TO RESOLVE THIS ISSUE.

As I am driving when I move from coasting or light throttle application to applying the throttle there is a grinding sound and hesitation/momentary lack of engagement form the transmission. This is very concerning when traveling. Per the recall notice from Subaru at any time the transmission could lock-up or quit functioning and my family and I could be left on the side of the road with an inoperable vehicle. The issue was formally acknowledged by Subaru last December (2021) and the fix for this issue was supposed to be available in May 2022. It is now mid-June with no updates. This is very frustrating! Please follow-up with the manufacturer to require them to provided a new update on when the fix will be available. Thanks!

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED WHILE DRIVING 20 MPH, THERE WAS AN ABNORMAL POPPING SOUND DETECTED. THE CONTACT NOTICED THAT THE SUN ROOF HAD CRACKED WITHOUT IMPACT. THE CONTACT CALLED DREYER & REINBOLD SUBARU (1301 US-31 STE 2, GREENWOOD, IN 46143, (317)885-4800) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. INVALID VIN.

I HAD BRAKES REPLACED IN DECEMBER 2020 WITH 50,000 MILES ON THE CAR. FOR THE LAST FEW WEEKS, I HAVE NOTICED WOBBLING/PULSING WHEN I PRESS ON THE BRAKE. SUSPICIOUS THAT IT WAS THE ROTORS, I HAD THE MECHANIC WHO WAS DOING MY 60,000 MILE SERVICE CHECK THE ROTORS. HE LET ME KNOW THAT THE ROTORS AREN'T EVEN CLOSE TO BEING WARPED. I CALLED SUBARU OF AMERICA WHO IN TURN TOLD ME THAT THIS WAS A "NEW" PROBLEM WITH A "NEW" LIMITED AVAILABILITY PART THAT JUST CAME OUT IN THE PAST TWO WEEKS. BOTH SUBARU OF AMERICA AND THE SUBARU DEALERSHIP I DEAL WITH SAY THIS IS UNDER NORMAL WEAR AND TEAR AND THEY WILL NOT REPLACE IT UNDER WARRANTY. I UNDERSTAND THAT BRAKES ARE WEAR AND TEAR, BUT I ALREADY REPLACED MY BRAKES AND PAID FOR THOSE OUT OF POCKET. IT IS NOT MY FAULT THAT THERE IS AN ISSUE WITH THE MANUFACTURING OF REPLACEMENT BRAKES TO WHERE THE CAR HAS THIS PROBLEM. SINCE IT IS THE BRAKING SYSTEM, IT COULD OBVIOUSLY BE A SAFETY ISSUE. THEY WANT ME TO PAY OUT OF POCKET FOR THIS BRAKE PAD KIT (TO THE TUNE OF $200+ AFTER LABOR) WHEN ALL I DID WAS REPLACE THE BRAKES WITH WHAT THEY CAME UP WITH. IF THAT PART IS WRONG, SUBARU NEEDS TO TAKE CARE OF IT.

EVEN THOUGH I DRIVE MY 2019 ASCENT REGULARLY, I HAD TO JUMP START MY BATTERY TWICE LAST YEAR WITHIN A SPACE OF 1 MONTH. THE DEALER TOLD ME NOTHING WAS WRONG. ON MARCH 28, 2021, HAVING DRIVEN 500 MILES FROM MY HOME IN CA TO SCOTTSDALE AZ, MY BATTERY COMPLETELY DIED AND AAA TOLD ME HAVE HAD ISSUES WITH SUBARU BATTERIES & I HAD TO PURCHASE A NEW ONE AT A COST OF $207. MY SUV BOUGHT IN JULY 2019 HAS A LITTLE OVER 8,000 MILES AND WHEN I CONTACTED SUBARU, THEY BASICALLY BLAMED VARIOUS THINGS AND SUGGESTED I TAKE IT TO A DEALER.

THE SUBARU ASCENT WILL RUN DOWN ITS BATTERY REQUIRING A JUMP START APPROXIMATELY ONCE EVERY SIX MONTHS. WHILE LONG ROAD-TRIPS CAN TOP OFF THE CHARGE, THIS PERPETUAL DRAIN ON THE BATTERY IS SHORTENING ITS LIFE EXPECTANCY.

ELECTRICAL SYSTEM HAS SOME SORT OF RESIDUAL POWER DRAW WHEN PARKED THAT COMPLETELY DRAINS THE BATTERY. EVEN WHEN CAR IS DRIVEN THE DAY BEFORE, AFTER BEING PARKED OVERNIGHT HAS RESULTED IN A DEAD BATTERY 8-10 TIMES. NO LIGHTS LEFT ON OR DOORS OPEN (EVEN REAR LIFT GATE IS CLOSED PROPERLY)

MULTIPLE ELECTRICAL ISSUES. NOW ON SECOND BATTERY. VEHICLE IN DRIVEWAY, TAILGATE OPENED FOR 30-45 MINUTES AND BATTERY DIED. VEHICLE IN DRIVEWAY WITH RADIO ON FOR 1 HOUR, BATTERY DIED. VEHICLE IN DRIVEWAY, NOT DRIVEN FOR 12 DAYS AND BATTERY DIED. EACH TIME BATTERY DIED, UNABLE TO EASILY JUMPSTART. EACH TIME BATTERY DIED, TAILGATE UNABLE TO OPEN EVEN MANUALLY.

VEHICLE HAS CONTINUED TO MAKE SQUEALING NOISE AND SHUDDERING SINCE PREVIOUS TRANSMISSION RECALL WAS ADDRESSED. THIS HAS OCCURRED AT SPEEDS FROM 10-75 MPH. IT HAPPENS MULTIPLE TIMES PER WEEK, SOMETIMES MULTIPLE TIMES EACH DAY. VEHICLE RUN TIME HAS RANGED FROM APPROXIMATELY 5 MINUTES TO 2+ HOURS. VEHICLE HAS BEEN CHECKED MULTIPLE TIMES BY THE DEALERSHIP WHERE IT WAS PURCHASED, WHO REPORTS THAT NOTHING IS WRONG WITH IT. I HAVE A VIDEO OF THIS, BUT IT CANNOT BE UPLOADED.

THE BATTERY IN MY 2019 SUBARU ASCENT DIED TWICE WHILE PARKED IN MY GARAGE AND WE HAD TO CALL AAA TO JUMP START THE CAR. AFTER THE SECOND TIME I TOOK THE CAR TO THE DEALER AND THEY REPLACED THE BATTERY. THE TECHNICIAN TOLD ME TO LOCK THE CAR EVEN WHEN IT’S IN THE GARAGE SO THAT THE SECURITY SYSTEM WOULD STOP EXCESSIVE BATTERY USE. I’VE READ THAT OTHER SUBARU OWNERS HAVE THE SAME PROBLEM AND THAT THERE SEEMS TO BE AN ISSUE WITH THE ELECTRICAL SYSTEM. THIS ISSUE OCCURRED APPROXIMATELY 2 YEARS AFTER I PURCHASED THE VEHICLE. IF THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM I EXPECT I WILL CONTINUE TO HAVE ISSUES WITH THE BATTERY AND NEXT TIME THE VEHICLE MAY BE OUT OF WARRANTY AND I WILL BE REQUIRED TO PAY FOR THE REPAIR MYSELF.

THE BATTERY FAILS AND CANNOT BE RECHARGED, IT DRAINS IMMEDIATELY. ALSO THE AIRBAGS NO LONGER WORK. WE HAVE HAD THE CAR JUMP STARTED BY. A TOW TRUCK AND THEN CHARGED THE BATTERY AT HOME WITH OUR OWN CHARGER AND IT STILL DIES IMMEDIATELY.

PURCHASED THE ASCENT NEW, HAVE HAD THE VEHICLE IN MULTIPLE TIMES WITH TRANSMISSION COMPLAINTS ONLY TO HAVE "UPDATES DONE", TRANSMISSION RECENTLY WENT COMPLETELY OUT WHILE TURNING ACROSS TRAFFIC IN FRONT OF ONCOMING TRAFFIC, VEHICLE TOWED TO CLOSEST DEALERSHIP, TRANSMISSION REPLACED, DROVE LESS THAN 30 MILES, CAR STILL HESITATING WHILE TRYING TO SWITCH GEARS AROUND 40MPH AND WHINING NOISE (SAME AS INITIAL 3 COMPLAINTS PRIOR TO TRANSMISSION GOING OUT COMPLETELY). WENT TO CLOSEST DEALERSHIP RELATED TO CONCERN OF DRIVING ON FREEWAY FOR SAFETY, WAS TOLD TRANSMISSION NEEDED 2 UPDATES (AS PREVIOUSLY TOLD PRIOR TO TRANSMISSION GOING OUT). NOW 5TH VISIT WHILE STILL UNDER FACTORY WARRANTY BUT WILL ONLY WARRANTY NEW TRANSMISSION FOR 1 YEAR. VEHICLE ALSO HAD A RECALL ON CVT TRANSMISSION/CHAIN SLIP. CAR IS A SAFETY HAZARD FOR MYSELF AND OTHERS ON FREEWAY YET I CONTINUE TO BE SENT HOME WITH "CVT UPDATES AND A CONTINUED WHINING NOISE" EVEN AFTER THIS LED TO TRANSMISSION FAILURE COMPLETELY PREVIOUSLY. BE VERY CAUTIOUS WHEN PURCHASING A SUBARU, ISSUES STARTED ON CAR AROUND FEB. 2020 OR 30,000 MILES, TRANSMISSION COMPLETELY OUT AT 50,000

MY BATTERY HAS DRAINED TWICE IN 2 MONTHS, TO THE EXTENT THAT IT NEEDED TO BE JUMPSTARTED. TO THE BEST OF MY KNOWLEDGE NOTHING ELECTRICAL WAS ON. THE CAR WAS PARKED. BOTH TIMES REQUIRED SEEKING EXTERNAL HELP TO DRIVE AWAY. WHEN IT FIRST OCCURRED, I HAD THE BATTERY CHECKED BY MY DEALER AND THEY FOUND NO ISSUES WITH THE BATTERY. TO PREPARE FOR ANOTHER DEAD BATTERY, I PURCHASED JUMPER CABLES SO I WOULDN'T BE STRANDED.THE FIRST TIME THIS HAPPENED IT WAS AT 12,000 MI; SECOND TIME AT 23,000 MI.

TL* THE CONTACT OWNED A 2019 SUBARU ASCENT. THE CONTACT STATED WHILE DRIVING AT 35 MPH THE CONTACT CRASHED THE VEHICLE WITH ANOTHER VEHICLE HEAD ON. UPON IMPACT NO AIR BAGS WERE DEPLOYED AND SOS EMERGENCY DID NOT WORK. 4 PERSONS WERE INJURED IN THE IMPACT WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO INSURANCE LOT, WHERE IT WAS DIAGNOSED WITH BEING TOTALED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *DT*JB*DT CONSUMER STATED THERE WAS MULTIPLE FAILURES.*JB*JB*JB

PREMATURE BATTERY DRAIN. IVE REPLACED THE BATTERY IN MY ASCENT 3 TIMES IN THE PAST 2 YEARS I'VE HAD THE VEHICLE. FIRST INSTANCE OCCURED WHEN TALIGATE HADNT CLOSED ALL THE WAY AND DRIANED BATTERY. SECOND INSTANCE CAR DOORS WERE OPEN FOR APPROX 2 HOURS TO CLEAN AND DETAIL MY CAR WHEN BATTERY DIED. THIRD INSTANCE WAS LISTENING TO MUSIC IN THE CAR FOR 40 MIN WHILE WAITING FOR HUSBAND TO GO TO STORE AND I WAITED IN THE CAR AND BATTER DIED YET AGAIN.

I HAVE HAD MANY MANY TIMES THAT THE BATTERY ON MY NEW CAR HAS DIED IF IT HAS NOT BEEN DRIVEN DAILY. I HAD THE SHOP TEST THE BATTERY THE LAST TIME IT WAS IN AND THEY SAID THERE WAS NO PROBLEM. THE CAR BATTERY HAS DIED AT LEAST 5 TIMES SINCE I PURCHASED THE VEHICLE NEW IN JULY 2019. I HAVE BEEN MADE AWARE OF A CLASS ACTION LAWSUIT REGARDING THIS ISSUE. MY CAR HAS DIED AGAIN THIS WEEK. I AM WORKING FROM HOME AND WITH THE MASSIVE SNOW, I DID NOT DRIVE THE CAR FOR A FEW DAYS AND NOW IT IS DEAD.

We have had two batteries die since purchasing the car new in 2018. I saw an article about electric system failure in the ascent and it said to file a complaint.