Subaru · Crosstrek · 2020
2020 Subaru Crosstrek
0
Recalls
64
Complaints
5/5
Safety Rating
The 2020 Subaru Crosstrek has no recalls and 64 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: visibility/wiper (29 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2020 Subaru Crosstrek page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is visibility/wiper with 29 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2020 Subaru Crosstrek currently shows no active NHTSA recalls listed on this page and 64 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are visibility/wiper (29), unknown or other (6), power train (6).
- Vehicle
- 2020 Subaru Crosstrek
- Recalls
- 0
- Complaints
- 64
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
15.6% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: OptionalLane Departure Warning: Optional
Owner Complaints
64 totalPOWER TRAIN
Jan 8, 2026
The rear differential on my PHEV Crosstrek failed around 31,500 miles. My spouse was driving under 30mph and turning, and heard a clunking/popping/metal-on-metal sound that persisted intermittently for the remainder of the drive home. Since then on 1/8/26, the sound has been aggr...
Preview excerpt
SEATS
May 26, 2025
The bolt attaching the front left corner of the seat to the rails came loose and allows the seat to wobble and bounce.
SEAT BELTS
CRASH1 injuryApr 24, 2025
At Miami Airport, with ample space behind the vehicle in front, a pickup truck with a very long sloping ramp trailer to carry several cars pulled into the stated space. The lefthand side rear of the trailer being well below my line of vision hit my bumper on the passenger side. M...
Preview excerpt
FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
Mar 24, 2025
The 2019-2021 Crosstrek Hybrid has an issue with the fuel tank design. Subaru has finally released a TSB (Reference: 09-82-23R) that explains the issue in more detail and how the defective parts need to be replaced. In short, the fuel tank has a design flaw such that regular fuel...
Preview excerpt
VEHICLE SPEED CONTROL
CRASHFeb 18, 2025
The contact owns a 2020 Subaru Crosstrek. The contact stated while pulling into a parking spot and depressing the brake pedal to come to a complete stop, the vehicle failed to respond. The contact stated that upon depressing the brake pedal a second time, the vehicle jerked, unin...
Preview excerpt
POWER TRAIN
Jan 21, 2025
What component of system failed: transmission At low speeds, my car makes a low moaning sound. I took it to the subaru dealership and after 2.5 hours, they said it's an issue with the transmission and needs a full replacement. Safety: According to a local subaru dealer's website,...
Preview excerpt
VISIBILITY/WIPER
Jan 10, 2025
6-8in windshield crack on passenger side, near the bottom just above defrost vents. No apparent trauma to the windshield in that area. No indication that there was a crack forming otherwise; appeared seemingly overnight. Have not yet reported to insurance, dealer, or mfg. I have...
Preview excerpt
POWER TRAIN,ELECTRICAL SYSTEM
CRASHMar 5, 2024
This vehicle is a plug-in-hybrid. It should not be able to move while plugged in. Problem is attempting to move the vehicle when the charge cable is still attached and the vehicle is on an incline. Subaru does not display a warning message - instead it displays "check engine" an...
Preview excerpt
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE
Dec 20, 2023
The contact's significant other owns a 2020 Subaru Crosstrek. The contact stated while his significant other was driving from a complete stop, several unknown warning lights illuminated. The contact stated that the failure had been recurring. The vehicle was taken to the dealer s...
Preview excerpt
UNKNOWN OR OTHER,SERVICE BRAKES
CRASHDec 9, 2023
Car was thought to be placed in park, key was easily removed, and then the car became mobile and rolled downhill and could not be shifted back into park.
Showing 10 recent complaints from 64 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Subaru models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Subaru Crosstrek Years
2021 Subaru CrosstrekCompare this year against 2020 for complaint and recall shifts.1r100c2019 Subaru CrosstrekCompare this year against 2020 for complaint and recall shifts.7r274c2022 Subaru CrosstrekCompare this year against 2020 for complaint and recall shifts.28c2018 Subaru CrosstrekCompare this year against 2020 for complaint and recall shifts.5r193c2023 Subaru CrosstrekCompare this year against 2020 for complaint and recall shifts.29c2017 Subaru CrosstrekCompare this year against 2020 for complaint and recall shifts.1r97c
More 2020 Subaru Models
2020 Subaru OutbackAnother 2020 Subaru option for same-year comparison.6r888c2020 Subaru ForesterAnother 2020 Subaru option for same-year comparison.588c2020 Subaru AscentAnother 2020 Subaru option for same-year comparison.4r311c2020 Subaru LegacyAnother 2020 Subaru option for same-year comparison.6r120c2020 Subaru ImprezaAnother 2020 Subaru option for same-year comparison.1r83c2020 Subaru WRXAnother 2020 Subaru option for same-year comparison.1r17c
Frequently Asked Questions
How many recalls does the 2020 Subaru Crosstrek have?
The 2020 Subaru Crosstrek has 0 recalls recorded by NHTSA.
How many complaints have been filed for the 2020 Subaru Crosstrek?
NHTSA has received 64 owner-reported complaints for the 2020 Subaru Crosstrek.
What is the NHTSA safety rating for the 2020 Subaru Crosstrek?
The 2020 Subaru Crosstrek received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2020 Subaru Crosstrek?
The most commonly reported complaint categories for the 2020 Subaru Crosstrek are visibility/wiper (29 reports), unknown or other (6 reports), power train (6 reports).
Does the 2020 Subaru Crosstrek have any recalls?
NHTSA does not currently list any recalls on record for the 2020 Subaru Crosstrek. To verify the status of your specific vehicle, check nhtsa.gov/recalls with your VIN.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.