2013 Subaru Forester Complaint Log

I had a family member driving an 2013 Subaru Forester all-wheel drive with a manual transition. The car had crash and rolled. The car at the most rolled twice and none of the air bags never deployed. I have photos of the accident and of the vehicle at the towed yard and its clear as day that the air bags are still rolled up.

See attached document for complaint.

The contact owned a 2013 Subaru Forester. The contact stated that while idled in reverse with the brake pedal depressed, the vehicle accelerated in reverse on its own, colliding with a deck, after which the vehicle shifted into drive and continued to accelerate on its own, colliding with a brick wall, only then coming to a complete stop after colliding with a tree. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was not filed, and injuries were reported. The contact reported an injury to her left eye but did not seek treatment. The manufacturer was notified of the failure, a case was opened, and a technician was sent to inspect the vehicle. The failure mileage was 66,000.

The contact owns a 2013 Subaru Forester. While the contact's daughter was driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the contact was informed that the VIN was not covered for the repair under the recall. The failure mileage was approximately 150,000.

On 7/31/23 I was driving on the highway when I started to hear a knocking sound. I got off the highway and my car stalled at the light off the exit. I was able to restart it after three tries and get it about 50 ft to the shoulder. At that point there was smoke coming from under the hood. I called AAA and had it towed to a nearby garage. They told me it had to go to the dealer because it likely needed a new engine. They said that the oil had mixed with the antifreeze. The dealer stated it needed a new engine. It was a catastrophic engine failure. I never had any warning (no panel lights ever illuminated) of any issue with the oil or engine issues. I feel very lucky that I did not have an accident due to this sudden failure. The cost of the repairs is estimated between $9,000 and $15,000 on a vehicle that is supposed to last 250K. It currently has 98K miles on it. My biggest complaint is there was never any warning of this. I feel that is a failure of the electronic system that should have alerted me of engine issues and a defective engine. I also filed a complaint with Subaru but have not heard from them yet.

I was driving on the highway and the oil light came on as well as a ticking noise and vibration throughout the car. The engine shut off and now will not start. There is plenty of oil, gas, and the battery is charged. The engine turns when I turn the key but won't actually start and run. Makes a loud squeek as it trys.

While driving, the engine suddenly went dead with no warning. No lights came on no over heating signal, no warnings. Just gone. I could have been killed in other circumstances. Fortunately, I was going down hill in the slow lane and was able to get at least partially off the road. Subaru said the engine had no oil! This should not be possible with no warning and the good care and maintenance I have given the car. I just learned that Subaru settled a class action law suit for this exact problem. This is extremely dangerous and very common. Yet, Subaru did not let me know and will not do anything about it. How many others are in danger?

When the clutch is depressed the engine kills without indication anything is happening. All the dash lights come on and the power steering goes out. It has been happening repeatedly since last June. More frequently over time. If it happens on an off ramp or at an intersection the engine will not start for up to 5 minutes creating a safety hazard.

My 2013 Subaru Forester had some noise (grinding) from the rear passenger side brake pad. I set up an appointment to have it inspected later that week. I then used my car to run an errand several days later. I was driving on the highway and found I had no brakes (brake pedal went to the floor). I was able to get to a parking lot and stop the car. When I exited the vehicle, I went to the right (passenger side) rear wheel and noticed brake fluid was on the pavement. This is concerning as the brake system should have redundancy (front brakes still work if the rear does not or vice versa). I had no brake pressure. I was told by the Subaru dealer that the brake pad had broken and fallen out, and in so doing the piston "went too far out" and brake fluid leaked as a result. This to me should not have eliminated all braking power for the vehicle. I was lucky to have been able to stop and get to a parking lot safely.

The contact owns a 2013 Subaru Forester. The contact stated that while coasting downhill into his carport to park his vehicle, the vehicle independently accelerated forward and crashed his camper. The vehicle became wedged underneath the camper and all four legs of the camper to fold. The airbags did not deploy upon impact. The contact was not injured and a police report was not filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 140,000.

My car is consuming oil.

The contact owned a 2013 Subaru Forester. The contact stated while driving at 58 mph, another vehicle behind the contact rear-ended their vehicle which caused the vehicle to spun out of control and hit a concrete barrier between highways twice causing damages to the front and rear of the vehicle. The side air bags did deploy but the front driver side air bag did not deploy. The contact stated at the time of impact the contact was thrown backward in their seat which their seat belt did not hold the contact in place which caused the contact to move around in the vehicle in the midst of the crash. The contact sustain injuries such as a fractured right thumb, neck strain, lumps on the top and side of the head, bruises along their body where medical treatment was needed at a hospital via ambulance. A police report was filed. The vehicle was towed to a tow yard where it was later deemed as a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximate 60,698.

I UNDERSTAND THAT THERE WAS A RECALL FOR THIS VEHICLE THAT CLAIMS TO BE REPAIRED- THE IGNITION TURNING OFF WHILE DRIVING. THIS HAPPENED A FEW MINUTES AGO WHILE DRIVING 65+ ON THE FREEWAY AND WE WERE ALMOST HIT BY AN 18 WHEELER BECAUSE OF IT. ZERO POWER WHATSOEVER. I WAS ABLE TO PUT IT IN NEUTRAL AND TURN THE KEY A FEW TIMES AND RESTART IT. AFTERWARDS, THE CHECK ENGINE, STABILITY CONTROL, TIRE PRESSURE, SEATBELT LIGHTS ARE ALL ON, CRUISE CONTROL IS FLASHING (I DON'T USE CRUISE). I DON'T KNOW HOW THE INCLUDED PICTURE HELPS. I FEEL LIKE THIS ISSUE WAS EITHER ABSOLUTELY NOT ADDRESSED, OR IF IT WAS, THE REPAIR HAS DEFINITELY FAILED. EITHER WAY, I NEED TO KNOW WHAT I SHOULD DO BECAUSE THIS IS MY ONLY VEHICLE, MY KIDS HAVE TO RIDE IN IT AND I CAN'T TRUST IT NOT TO KILL EVERYONE NOW.

ON 4/3/21 AT APPROXIMATELY 1:30 PM, THE 2013 SUBARU FORRESTER WAS SLOWLY BACKED OUT OF THE GARAGE, GEAR WAS IN REVERSE, FOOT ON ACCELERATOR WITH SPEED OF <1 MPH; JUST ENOUGH MOMENTUM TO GET CAR OUT OF GARAGE, DOWN DRIVEWAY AND ONTO THE STREET. WHILE STILL IN REVERSE, THE CAR WAS POSITIONED ONTO THE STREET TO DRIVE FORWARD IN AN EASTWARD DIRECTION. BEFORE THE GEARSHIFT COULD BE MOVED FROM REVERSE TO DRIVE (FOOT WAS NOT ON ACCELERATOR AT THE TIME), THE CAR UNEXPECTEDLY SURGED BACKWARDS ACROSS THE STREET WENT UP AN EMBANKMENT CUTTING INTO NEIGHBOR'S YARD AND HIT A PARKED CAR IN THE NEIGHBOR'S DRIVEWAY AND STOPPED. THE FLOORMAT ON DRIVER'S SIDE LAY FLUSH/FLAT AGAINST THE FLOOR, THERE WAS NO OBSTRUCTION BY THE FLOORMAT OR ANY OBJECT TO THE GAS OR BRAKE PEDAL. DRIVER HAD SEATBELT ON AND SUSTAINED MINOR INJURIES (BUMP ON HEAD AND ELBOW, ABRASION FROM SEATBELT, AND BACK PAIN) DUE TO HITTING PARKED CAR. SUBARU HAD TO BE TOWED ON A FLATBED TRUCK. IT LOOKED LIKE THE AXEL WAS BROKEN, RIGHT FRONT TIRE AND LEFT REAR TIRE WERE MISALIGNED, AND DAMAGE TO REAR BUMPER. SEE PHOTOS

MY FORESTER WILL NOT RELEASE THE KEYS FROM THE IGNITION, EVEN WHEN I AM VERY CAREFUL TO PUT IT IN PARK. I UNDERSTAND THAT THIS IS A WELL KNOWN PROBLEM, AS THEY HAVE A TSB 16-112-18R ABOUT IT. WHEN I CONTACTED SUBARU OF AMERICA, THEY REFUSED TO COVER THE COST OF THE REPAIR DUE TO THE FACT THAT THE CAR IS A 2013 MODEL, EVEN THOUGH IT ONLY HAS 36,000 MILES ON IT. THEY INSTEAD PROVIDED A COUPON FOR $250 TOWARD THE REPAIR. I CLEARLY CANNOT GO ANYWHERE WITH THE CAR IN THIS CONDITION, AS IT REQUIRES LEAVING THE CAR UNLOCKED WITH THE KEYS IN THE IGNITION. THIS HAPPENED WHEN I PULLED INTO MY GARAGE LAST EVENING. I FEEL VERY FORTUNATE THAT I WAS NOT IN A LOCATION WHERE I HAD TO LEAVE THE CAR.

THE CAR ENGINE WANTS TO STALL OUT WHEN CHANGING FROM REVERSE TO DRIVE WHILE PULLING ONTO THE STREET. IT USUALLY DOES THIS WITHIN THE FIRST 10 MINUTES OF DRIVING. IT ALSO WANTS TO STALL OUT WHEN I COME TO A COMPLETE STOP-IT WILL SHUDDER AND SHAKE AND CATCH ITSELF AT TIMES BUT IT USUALLY STALLS OUT. IT WILL STALL OUT IN TRAFFIC WHEN I AM STOPPING AT A LIGHT. I HAVE TO RESTART THE CAR AND CONTINUE. I TOOK THE CAR TO THE DEALERSHIP AND THEY STATED THE TORQUE CONVERTER NEEDS REPLACED FOR 1200.00.

THIS IS A FOLLOW UP TO COMPLAINT NUMBER 11387558. I TOOK MY CAR TO THE DEALERSHIP FOR THE REPLACEMENT OF THE TORQUE CONVERTER..THE CAR WAS GETTING WORSE WITH SHAKING, SHUDDERING AND STALLING. THEY REPLACED THE TORQUE CONVERTER AND CHARGED ME $1,029.25. THE SERVICE ADVISOR TOLD ME SUBARU HAS HAD TROUBLE WITH THEIR 2010-2013 MODELS ESPECIALLY THE OUTBACKS. HE SAID THIS IS A FIRST WITH THE FORESTER I HAVE AND HE HAS BEEN THERE FOR 9 YEARS. HE ADVISED ME TO CONTACT SUBARU AND SEE IF THEY WOULD HELP ME OUT. I CALLED AND THEY WOULD NOT REIMBURSE ME FOR THE TOTAL COST OF THE REPLACEMENT. THEY ONLY OFFERED A PARTIAL "GOODWILL REIMBURSEMENT" OF 350.00 SINCE THE CAR WAS OUT OF WARRANTY. IT IS OBVIOUS THAT THIS PART IS DEFECTIVE SINCE I ONLY HAVE 56,000 MILES ON THE CAR. THEY NEED TO RECALL THEIR CARS THAT HAVE THIS DEFECTIVE TORQUE CONVERTER IN THEM. THEY ARE LIABLE WARRANTY OR NO WARRANTY. I WAS VERY FORTUNATE THAT I DID NOT GET INTO AN ACCIDENT.

EXCESSIVE OIL LEAKING FROM VALVE COVER SEALS AND CAM SHAFT SEALS. VEHICLE ONLY HAS 120K MILES. VEHICLE LEAKS APPROXIMATELY 2 QUART OF OIL EVERY 1000MILES. DEALER COST TO REPAIR IS OVER $2500. REPAIR CAN'T BE COMPLETED WITHOUT COMPLETELY REMOVING ENGINE FROM VEHICLE, AND EXTENSIVE TARE DOWN OF MOTOR. UNACCEPTABLE MECHANICAL FAILURE FOR A REGULARLY DEALER MAINTAINED VEHICLE OF THIS AGE,

1. CARS SHORT BLOCK IS REPLACED 4 DAYS AGO UNDER WARRANTY. THE TEMPERATURE DROPPED TO -20 CELCIUS (-25 CELSIUS WITH WIND CHILL) I STARTED THE CAR AND IT IS MAKING RATTLING NOISE. ALTHOUGH I ALWAYS WARM THE CAR BY FOR APPROX 5 MIN LIKE LAST DAY, YET A CONTINUOUS RATTLING NOISE IS THERE, AND I HAVE A FEELING THAT TIME-TO-TIME IT SHAKE VIGOROUSLY AFTER SHORT BLOCK REPLACEMENT BY THE SUBARU DEALER. I HAVE YET TO CONTACT THE DEALER FOR THE ISSUE. PRESENTLY VEHICLE IS MAKING RATTLING NOISE WHILE STATIONARY AND ALL THE TIME WHEN IN MOTION TOO. 2. SEAT BELT RECEIVER FOR DRIVER AND PASSENGER SIDE AND LITERALLY BAD; DEALER REFUSED TO REPLACE THEM UNDER WARRANT. ALTHOUGH I PUT A LITTLE OF LITHIUM GREASE THEN-AFTER THEY ARE WORKING GREAT.

THE ?LOOKUP? FOR THE VIN NO. ON YOUR WEBSITES IS DYSFUNCTIONAL. MY VIN IS [XXX] (SUBARU FORESTER) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I TOOK MY CAR TO THE MECHANIC TO HAVE A BUSTED RADIATOR HOSE REPAIRED. THEY FOUND OIL IN THE COOLANT TANK, WATER IN THE OIL TANK, AKA FLUID CROSS-CONTAMINATION AND TOLD ME THAT I'D NEED A NEW ENGINE. THEN I GOT A SECOND MECHANIC TO CONCUR. THEN, I TOOK TO A SUBARU DEALER WHO SAID THE SHORT BLOCK OF THE ENGINE IS OK BUT THE HEAD GASKETS WOULD NEED REPLACING. THE CAR HAS 107K MILES ON IT! SUBARU NEEDS TO BE HELD ACCOUNTABLE FOR THIS DEFECT! AS A NOTE, NO RELEVANT DASHBOARD LIGHTS EVER ILLUMINATED. (2013 FORESTER, 1 OWNER)

THE CRUISE CONTROL LIGHT ON THE DASH HAS COME ON BY ITSELF AND IS FLASHING CONSTANTLY AS SOON AS THE VEHICLE IS TURNED ON. IT CANNOT BE TURNED OFF OR ON WITH THE CONTROLS. THIS PROBLEM HAS CAUSED THE CHECK ENGINE LIGHT AND THE UNEVEN TRACTION LIGHT TO COME ON AS WELL. THERE WAS A RECALL FOR THIS EXACT SAME PROBLEM ON THE 2014 MODELS. I OWN A 2013 MODEL AND IT DOING THE SAME THING. CONTACTED SUBARU MAIN BRANCH ABOUT THE ISSUE AND THEY WILL NOT STAND BEHIND THE PROBLEM EVEN THOUGH THE RECOGNIZE THE PROBLEM IS THE SAME IN MY VEHICLE AS 2014 RECALL.

LACK OF POWER WHEN I TRY TO ACCELERATE. THE VEHICLE FEEL DOES'T GO WHEN I PRESS THE GAS FROM GETTING OUT OF STOP FOR A 10 SECONDS.

2013 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO OIL CONSUMPTION ISSUE. *LD THE CONSUMER STATED THE VEHICLE NEEDED OIL ADDED IN BETWEEN OIL CHANGES. THE MANUFACTURER WAS NOTIFIED AND OFFERED 1500 TOWARDS A NEW CAR OR REPAIR. THE CONSUMER WAS DISSATISFIED. *JS

TL* THE CONTACT OWNS A 2013 SUBARU FORESTER. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *TR CONSUMER STATED MY SAFETY AND OF THOSE AROUND ME WOULD BE IN JEOPARDY. THERE IS A RECALL FOR AN IGNITION SWITCH ON LIKE MODELS FOR JUST THIS TYPE OF OCCURRENCE, BUT NOT MY VIN.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY MECHANIC RAN A DIAGNOSTIC AFTER MY CHECK ENGINE LIGHT KEPT COMING ON. IT SHOWED THAT THE CATALYTIC CONVERTER WAS FAILING AND WOULD NEED TO BE REPLACED OR IT WOULD CONTINUE TO SHOW 'CHECK ENGINE', AND THE CRUISE CONTROL WOULD NO LONGER WORK. IT HAS 117,000 MILES ON IT.

OIL CONSUMPTION REGULAR OIL CHANGES EVERY 5,000 MILES BOUGHT CAR WITH JUST OVER 22,000 MILES AFTER ONLY 30,000 MILES HEARD KNOCKING NOISE CHECKED DIP STICK NO OIL KNOW WARNING SIGNS WHAT SO EVER I.E. ENGINE RUNNING HOT ,NO OIL LIGHT NOTHING.EVER SINCE TAKES A QUART OF OIL EVERY 1,000 MILES. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU FORESTER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). SUBARU OF MUSKEGON (LOCATED AT 1878 E STERNBERG RD, MUSKEGON, MI 49444, (231) 799-2886) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CARTER SUBARU SHORELINE (17225 AURORA AVE N, SEATTLE, WA 98133, (206) 542-1166) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL JULY 2, 2019. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CONTINENTAL SUBARU (4900 OLD SEWARD HWY, ANCHORAGE, AK 99503, (907) 562-2722) WAS CONTACTED AND CONFIRMED THAT THE VEHICLE COULD NOT BE REPAIRED UNTIL MAY 23, 2019. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL PASSENGER SIDE FRONTAL AIR BAG

SUSPECTED BLOWN GASKET

BLOWN HEAD GASKET

TL* THE CONTACT OWNS A 2013 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTHTOWN SUBARU (3930 SHERIDAN DR, AMHERST, NY 14226, (716) 992-6547) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED HE CALLED THE DEALER ON 3/15 FOR AIRBAG RECALL. CONSUMER'S APPOINTMENT WAS 8/20/19. DEALER CALLED BACK FEW DAYS LATER AND MOVED THE APPOINTMENT TO 4/16/19.*JB

AS I BEGAN TO BACK MY BOSSES CAR OUT OF THE DRIVEWAY, I LOOKED OUT OF MY LEFT MIRROR TO FOLLOW THE CURVE OF THE DRIVEWAY IN ORDER TO DIRECT ME. I DIDN'T SEE ANYTHING BEHIND ME, SO I PROCEEDED TO CONTINUE DOWN THE DRIVEWAY, AND THEN I FELT A BUMP. THEN I SAW IN THE CAMERA THAT I MUST HAVE HIT A VAN IN THAT WAS PARKED IN THE DRIVEWAY. THE BACK DOORS OF THE VAN WERE OPEN. THEN I DECIDED THAT I NEEDED TO PUT THE CAR IN DRIVE AND PARK MY CAR SO I COULD GET OUT AND MAKE SURE I DIDN'T HURT ANYONE. AS I PUT THE VEHICLE IN DRIVE, IT MADE A LOUD WINDING NOISE AND LURCHED FORWARD. IT THEN PROCEEDED TO ACCELERATE AND PICK UP SPEED IN THE DRIVEWAY. AS I BECAME PARALLEL WITH THE OTHER VEHICLE PARKED IN THE OWNERS DRIVEWAY, THE VEHICLE I WAS DRIVING WAS STILL PICKING UP SPEED SO I PUT THE CAR IN PARK AND PUT ON THE BRAKES SO I COULD STOP THE VEHICLE, ALTHOUGH WITHIN SECONDS I WAS CRASHING THROUGH THE BACK YARD FENCE. THE VEHICLE PROCEEDED TO PICK UP SPEED. I WAS PUTTING A LOT OF PRESSURE ON THE BRAKES BUT IT WAS NOT MAKING ANY DIFFERENCE. I THOUGHT OF SWERVING THE VEHICLE TO THE LEFT, BUT I WAS AFRAID OF THERE BEING CHILDREN IN THE OTHER YARD SO I QUICKLY MADE THE DECISION TO HIT THE TREE SO I COULD SPARE ANY POSSIBLE LIVES AND STOP THE VEHICLE COMPLETELY. AS SOON AS I REALIZED I CRASHED THE VEHICLE INTO THE TREE, I IMMEDIATELY GOT OUT SO I COULD SEE WHAT HAPPENED. I KEPT REPEATING TO MYSELF 'WHY DIDN'T IT STOP?' I COULD NOT UNDERSTAND AFTER DOING EVERYTHING IN MY MIND TO STOP THE CAR, THAT NOTHING WAS SUCCESSFUL. I DID WHAT I THOUGHT WAS THE BEST DECISION AS MUCH AS I COULD WITHIN THOSE CHAOTIC MOMENTS. I JUST WANTED TO STOP THE CAR AND NOT HARM IN PEOPLE IN THE PROCESS. I HIT THE TREE AT WITH ENOUGH VELOCITY THAT THE AIR BAG DEPLOYED AND I BROKE MY LEG IN 3 PLACES. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

SQUEAKY BRAKES, SEATBELT RECOIL

I HAVE BEEN HEARING A SLIGHT SQUEAKING NOISE WHEN DRIVING. THE OTHER DAY IT WAS A HORRIFIC, LOUD SCREECHING NOISE! TOOK IT IN TO MECHANIC, MY CALIPER IS STUCK. THEY COULDN'T EVEN MANUALLY SPIN TIRE. BECAUSE OF THIS IT BURNED UP ROTORS AND PADS, SO NOW I NEED TO REPLACE THEM ALL AT A COST OF $900! HOW DOES A CALIPER JUST FREEZE UP??

I JUST RECEIVED A CALL FROM MECHANIC AFTER TAKING IT IN FOR OIL CHANGE. THERE WAS NO OIL IN THE PAN, DIPSTICK CLEAN! I DO NOT HAVE A LEAK AS I PARK IN GARAGE AND WOULD SEE IT. NO INDICATOR LIGHTS CAME ON DASH, WHICH IS A HUGE CONCERN! LOOKING BACK SUBARU HAS HAD ISSUES WITH OIL BURNING UP QUICKLY. THIS NEEDS TO BE FIXED!

VEHICLE IS CURRENTLY SITTING AT A LOCAL DEALERSHIP WITH A BAD MOTOR THAT NEEDS TO BE REPLACED. THE ENGINE FAILURE CORRELATES WITH THE ISSUES THAT SUBARU HAS WITH THIS YEAR MODEL. I HAVE TRIED UNSUCCESSFULLY TO COME TO TERMS WITH SUBARU, I AM MOVING FORWARD WITH A LAWSUIT AND ALL OPTIONS AFFORDED TO ME TO ENSURE THAT SUBARU IS HELD RESPONSIBLE FOR THEIR PRODUCT.

FAILED OIL CONSUMPTION TEST ,ENGINE HAD TO BE REPLACED .I HAVE THE SAME PROBLEM WITH MY SECOND SUBARU FORESTER 2011 ITS ENGINE HAD TO BE REPLACED TOO. IN BOTH CARS I FOUND THE PROBLEMS ACCIDENTALLY WHEN I TOOK THE2011 TO HVE NEW TIERS I ASKED THEM TO CHECK OIL LEVEL FOUND NO OIL ON THE STICK FILLED IT WITH 3 BOTTELS OF OIL BEFORE I DROVE IT TO THE DEALER I FEEL THAT THEY SHOULD RECALL ALL FORESTER ALSO I WAS NOT END A NOTICE THAT THEY EXTENDED THE WARRANTY FOR THIS PROBLEM. NOW THEY OFFER ME 1000$ TO APPLY FOR BUYING NEW SUBARU

TL* THE CONTACT OWNED A 2013 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 30 MPH IN BUMPER TO BUMPER TRAFFIC, THE CHECK ENGINE INDICATOR ILLUMINATED ALONG WITH OTHER UNKNOWN INDICATORS. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROADWAY. THE CONTACT OPENED THE HOOD AND OBSERVED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED BY THE FIRE AND WAS TOWED TO A TOW YARD. THE CONTACT CALLED METROWEST SUBARU AT (508) 651-2000 (LOCATED AT 948 WORCESTER ST, NATICK, MA 01760), BUT NO ONE ANSWERED THE PHONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS NOT PROVIDED. *TT

TL* TAKATA RECALL. THE CONTACT OWNED A 2013 SUBARU FORESTER. WHILE DRIVING 40 MPH, ANOTHER VEHICLE SUDDENLY MERGED INTO THE CONTACT'S LANE WITHOUT STOPPING. TO AVOID A CRASH, THE CONTACT DROVE OVER THE EMBANKMENT AND THE VEHICLE ROLLED OVER. THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT KNEE AND HAD SCRATCHES ON THE LEFT COLLAR BONE. THE CONTACT STATED THAT MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V012000 (AIR BAGS). THE DEALER AND MANUFACTURER WERE NOT CONTACTED ABOUT PART AVAILABILITY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I'M SORRY, BUT I'M SENDING IN ANOTHER INCIDENT REPORT AS I JUST WANT TO AMEND MY PRIOR INCIDENT REPORT # 11064585. IF YOU ARE ABLE TO ACCESS THAT YOU WILL SEE THAT MY ENGINE FAILED ON MY 2013 SUBARU FORRESTER. IN THE DESCRIPTION I SENT TO YOU, I COMPLETELY FORGOT TO MENTION THAT THE SUBARU DEALERSHIP TOLD ME THAT IT WOULD COST BETWEEN $8,000 TO $12,000 TO FIX THIS PROBLEM! I HAVE THREE KIA'S IN MY DRIVEWAY, ALL WITH MILEAGE OVER 125,000 AND NONE OF THEM HAVE HAD THIS PROBLEM. I BOUGHT THE SUBARU FOR THEIR RELIABILITY AND DEPENDABILITY. PLEASE ADD THIS TO MY PRIOR CASE NUMBER FILE. THANKS SO MUCH.

SUBARU HAS 86K MILES ON IT. WE WERE DRIVING DOWN HIGHWAY AT ABOUT 60MPH AND THE CAR STARTED MAKING A HORRIBLE CLACKING NOISE. THE CAR DIED. WE STARTED IT AGAIN, ALL THE LIGHTS WENT ON AND THE CAR DIED. IT HAD TO BE PUSHED OFF INTO A PARKING LOT. CAR HAS BEEN TOWED TO A SUBARU DEALER AND THEY ARE TELLING ME THAT IT HAS "CATASTROPHIC ENGINE FAILURE DUE TO THE 'ROD BEARINGS FAILING, ALL METAL THROUGHOUT MY OIL, AND THE SHORT BLOCK (ENGINE?) NEEDS TO BE REBUILT." I REALLY DO NOT WANT THIS ENGINE REBUILT NOR DO I WANT THE CAR BACK. I NEED HELP! PLEASE CONTACT ME.

BLOWN HEAD GASKET

MY VEHICLE HAS HAD TWO RECALLS FOR BRAKES. BOTH RECALLS TAKEN CARE OF BY THE LOCAL DEALER. I AM SERIOUSLY CONCERNED ABOUT THE AIRBAGS AND I BELIEVE THE DEALER, OR MANUFACTURER, CLAIMING MY VEHICLE IS NOT AFFECTED, IS NOT TRUE. I NEED TO FIND OUT, FROM A RELIABLE SOURCE, IF MY VEHICLE IS SAFE TO DRIVE.

HAD TO REPLACE THE HEADLIGHT BULBS 4 TIMES IN A YEAR. ONE TIME I HAD TO DRIVE HOME WITH JUST MY BRIGHTS ON BECAUSE BOTH LEFT AND RIGHT BULBS BLOWN OUT AT THE SAME TIME.

GOES THROUGH INSANE AMOUNTS OF OIL. NEED TO CHECK AND ADD OIL ALMOST EVERY TIME I FILL WITH FUEL. CARE HAS ONLY ABOUT 50K MILES

I PARKED IN MY DRIVEWAY, WHICH HAS A SLIGHT INCLINE, PUT CAR IN PARK BUT LEFT IGNITION RUNNING AND HEADLIGHTS ON. I HAVE PARKED IN THIS SPACE SEVEN YEARS AND WAS NOT IN HABIT OF PULLING THE PARKING BRAKE. I HAD A VISITOR WHO NEEDED TO SEE DECK STEPS AS IT WAS NIGHTTIME. WE BOTH GOT OUT, WENT UP THE STEPS AND I RETURNED TO TURN OFF CAR. WHEN I LEAVE KEYS IN IGNITION I KEEP DRIVER'S DOOR AJAR TO PREVENT UNWANTED LOCKING. I OPEN DOOR, LEAN IN TO TURN OFF KEY. BEFORE I CAN REACH THE KEY, THE CAR STARTS ROLLING BACKWARDS. I THROW MYSELF SIDEWAYS TO AVOID CAR ROLLING OVER ME. BECAUSE OF INCLINE, CAR GATHERS SLIGHT SPEED AS IT ROLLS ABOUT 40-50 FEET DOWN DRIVEWAY (I LIVE ON A HILL AND DRIVEWAY INCLINE IS MORE PRONOUNCED FARTHER DOWN). IT VEERS SLIGHTLY TO LEFT AND I HEAR A "THUD." ENGINE STOPS, HEADLIGHTS GO OUT, AS BEST I RECALL. CAR WAS STOPPED BY A SIX-INCH DIAMETER TREE. WHEN I GET BACK IN, I HAVE TO ROCK THE STEERING WHEEL BACK AND FORTH TO GET THE IGNITION STARTED AND DRIVE CAR BACK TO PARKING SPOT. ODD THING IS THAT WHEN I GET IN THE CAR TO MOVE IT FROM TREE, THE GEAR IS IN "PARK." DAMAGE IS SUBSTANTIAL, NEARLY $10,000 BECAUSE OF WHERE IT HIT IN THE BACK AND INVOLVED THE EXPENSIVE EMISSIONS SYSTEM. I HAVE TRIED TO RECREATE THIS, PUTTING GEAR IN BOTH NEUTRAL AND REVERSE AT SAME PARKING SPOT. I STRONGLY BELIEVE IF I HAD UNKNOWINGLY LEFT IT IN REVERSE, IT WOULD HAVE IMMEDIATELY STARTED ROLLING BACKWARD; IF I'D LEFT IT IN NEUTRAL, THE WEIGHT SHIFT OF GETTING OUT OF THE CAR AND SLAMMING CLOSED ONE OF THE DOORS WOULD HAVE STARTED IT ROLLING BACKWARD AT THAT TIME, NOT LATER. USSA TOLD ME SUBARU HAS NOT OWNED UP TO ANY ROLLBACK PROBLEMS WHEN THE CAR IS IN PARK AND ON A SLIGHT INCLINE BUT I FOUND A SIMILAR ROLLBACK IN A SUBARU FORUM FOR A CAR THAT WAS SAME YEAR, SAME MODEL AND LOW MILEAGE, AS MINE IS. I NOW USE PARKING BREAK ALL THE TIME, NO LONGER TRUSTING THE CAR.