2016 Subaru Forester Complaint Log

I had my foot on the brake, opened the garage door with my garage door opener, and before I took my foot off the brake the car surged, jumped, and smashed into the brick wall next to the garage. I did not put my foot on the gas.

I have a 2016 Subaru Forester and started 3 weeks ago with a problem when I turn it on all the lights on the dashboard turn on and the car won't star. The mechanic has changed the battery and the problem continues. It's happened three times now that it's suddenly shut off while I'm driving. It was very scary. Now the mechanic said that I have to take to the dealer because it is the body control module.

The recalled part which was apart of the WUM-98R didn't fix the problem and dealership saying im the caused for the ods for front passenger airbag not to work and I fed up with them trying to charge me for a recalled part failure and I'm very aware that I'm not the first person who has the recalled part replaced and after the recalled the part starting to malfunction. They are trying to charge me 2k after they trying to blame me for spilling drinks on the seat when I don't let anyone drink in my car.

Currently getting a reoccurring warning, "SRS airbag system needs to be checked" which disables the front passenger airbag. This means if I have a passenger sit in the front seat of my vehicle, they don't have the protection of an airbag in the event of a car accident. In 2021, I had this exact same issue and the Subaru dealership diagnosed the airbag needing to be replaced. I had to pay for this replacement, but it did fix the issue. Now that it is back, I am now working with Subaru of America with Case #251030-2001271 and they are refusing to acknowledge that this second air bag replacement should be covered by them because my car is over 10 years old and over 100k miles. There is no telling how long this new air bag will last since the one replaced in 2021 is already bad.

Vehicle self-accelerated abruptly while parked and crashed into another vehicle causing damage to both vehicles

My recalled ods sensor went out

THIS VEHICLE IS NOT SAFE TO DRIVE SINCE SUBARU COULD NOT REPLICATE THE ORIGINAL OVERHEATING PROBLEM IN THE TRANSMISSION. THEY MADE AN EDUCATED GUESS REPAIR TO SEE IF IT FIXES THE OVERHEATING PROBLEMS IN THE TRANSMISSION WHICH MAY MALFUNCTION DURING DRIVING THE VEHICLE,SLIPPAGE, TO LOCKINGUP. This afternoon, while my daughter was driving through the Mojave Desert on her way back home to Mammoth Lakes, Ca.; her dash light came on- AT OIL TEMP Warning, forcing multiple stops to cool the vehicle. The trip back to Hacienda Heights took over four hours (4) in extreme heat. I’ve attached a photo of the dash warning for your reference. After she called me from the road, I instructed her to turn around and wait for the warning light to turn off. (Google’s guidance emphasized cooling the transmission before resuming travel). Thankfully, the route [XXX] from Mojave was mostly downhill, which helped reduce strain on the vehicle—but it was still a stressful and exhausting experience. MY LETTER SUBARU I need to be candid: my time and patience are wearing thin. I’ve remained cooperative throughout this process and paid about $644 out-of-pocket for repairs specifically recommended by Ocean Subaru—including the initial solenoid replacement, CVT oil cooler, and thermostat. While I appreciate that the remaining repairs were performed under goodwill, the original overheating issue remains unresolved, and its root cause is still uncertain. SUBARU HASN'T REPAIRED THE PROBLEM. S Regarding future repairs or services, we cannot guarantee coverage until the details of any needed repairs are identified and thoroughly reviewed. If there are any updates or if further repairs are recommended, please feel free to let me know in a direct reply, and I will do my best to assist you. Thank you again for your understanding and patience. Sincerely, Michael Subaru of America, Inc. Customer Advocacy Department 1-800-SUBARU3 (1-800-782-2783) ext. 119949 Case Number: 250725-1500342 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

No damage or water spill to the car whatsoever, but now the SRS passenger airbag light is on. This is a recurrent issue with Suabru, and there was even a recall for this part a few years ago, which was replaced in my vehicle during that period. Less than 5 years later, there is already an issue with it. This is not an oil change or a tire replacement; it is an AIRBAG SENSOR!! I cannot find any definite information indicating that my own driver's airbag will go off while the SRS light is on. To think that my airbag may not go off, from no fault of my own, due to an issue with the PASSENGER airbag, is unacceptable. Subaru claims this is out of warranty, will not pay for it, and is charging me over $1000. This is no cosmetic issue; this is incredibly dangerous, and Subaru is aware of this. There needs to be some warranty in place for this part in particular, considering it is a model-wide issue among all Subaru vehicles. This is NOT something that the vehicle owner should need to pay for when it could end their lives. Some diagnostic codes claim the sensor got "wet" after their cars were just detailed! Unacceptable! If the airbag sensor cannot withstand daily wear and tear, then it should not be allowed to be produced and purchased. Not only can the part be damaged way too easily, but it also impacts the safety of all passengers involved. I am so upset with this outcome, in all honesty. My car is unsafe to drive because the recall piece continues to have issues.

Multiple times over the last 4 months the passenger airbag has turned off when there is a passenger occupying the seat and the SRS light turns on. The related code is B1650. This seems to be the same issue as a recall from about 5 years ago that was “fixed” and now has come back. The same code and SRS light sometimes comes on when there is no one in the passenger seat as well. It makes it unsafe to have a passenger in the seat as the airbag is turned off and it is very unpredictable.

Odometer Fraud. The contact purchased a 2016 Subaru Forester. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 108,127 and at the time of registration, it was discovered that the mileage was 110,000. The contact stated that on a Carfax Report the mileage was 188,130.

The horn on my Subaru doesn’t work a mechanic told me it happens a lot to Subarus the clock Spring broke Now nothing works in the steering wheel and I feel this should be a recall since this is happening to many other Subaru it has not been inspected and no lights came on to warn me I have seen it’s been a recall in the past to other years of Subaru so I feel mine should be included

The rear backup camera failed. No warning lights appeared. This is a safety issue. This repair was expensive should not have happened at 79019 miles. The problem was inspected and estimated by our Subaru dealer. We were told that the radio/screen unit first needed replacement, then if that didn't fix it, to then replace the camera. We were give a rough estimate of $2500 to replace both items. We decided to get another estimate. They determine it was the camera, which we had them replace.

The passenger ods is not working right causing an error state of the airbags which is a safety hazard as they will not deploy in the event of a car accident.

My 2016 subaru forester has Issue with the passenger side front airbag ODS and the. SRS light go on even if my car had been fixed on 2020 after recall. The airbag has a heavy safety an really important on person. Subaru need. to fix it completely and permanently not temporary.

The contact owns a 2016 Subaru Forester. The contact stated that while her husband was driving 70 MPH, the air bag warning light illuminated. The information alerted the contact about an SRS issue. The contact stated that there was an audible ding with the warning light flashing on and off. The contact buckled the passenger’s side seat belt to stop the dinging sound. The vehicle was taken to the local dealer, and the contact was informed that, without a warning light being illuminated, the cause of the failure could not be determined. The contact had taken a picture of the warning light. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the sensor needed to be replaced. The dealer informed the contact that the part was on back order. The dealer confirmed that there was no warranty coverage on the vehicle for the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.

For a couple years I have been battling with the ignition and my key getting stuck. We have tried switching to the second key we received when we bought the car but that hasn't made a difference. It has gotten worse and I have been stuck a many times in parking lots, unable to remove my key so I can't leave my car safely. I have been late for appointments because of this problem. We did contact the local Subaru dealer today and was told this could be a $700.00+ repair but after seeing there were 17 complaints on the NHTSA site alone, it appears Subaru needs to do a fix/recall to address this faulty ignition system.

Subaru Forrester was misfiring and sputtering as if it was going to stop running. The car was shaking. Had car towed to Subaru dealer for Service. At first we thought Spark Plugs and Ignition Coils but this did not fix the issue. Service determined a spring valve was broken which caused the issues. I have escalated the issue with Subaru Corporate, waiting for their response. Other Subaru models have had this issue with the spring valves.

The airbag sensor (ODS) malfunctions for front passenger seat. The "airbag off" warning lights up when the seat is occupied. This was fixed by dealer back in 2020 under recall WUM-98/NHTSA ID 19V-701000. However, this problem recurred intermittently about five months ago. I called Capitol Subaru in San Jose, CA and spoke with Service Advisor, Dan Padilla, who informed me that the recurrence of this SAFETY issue would no longer be covered under this recall. He offered to schedule an appointment for a diagnosis, but I declined since it would cost $300. I also spoke with Jorge, Case Specialist, from Subaru of America who reiterated that the aforementioned recall only covers a one-time repair and cannot be reopened. It is my understanding that safety recalls do not expire and that "Federal law often mandates the manufacturer to provide free repairs for safety recalls on vehicles up to 15 yrs old." How can NHTSA help in resolving this car safety issue with Subaru? The ODS system is unreliable and poses a risk to my passengers.

A warning light will randomly light up indicating a problem with the airbag or airbag sensor in my front passenger seat. I have had it looked at by multiple Subaru dealerships and shops and have had various quotes in the thousands of dollars to repair it. The technicians have told me that the sensor likely has an issue because of potential spillage on the seat that would seep into the sensor and cause it a problem, however there have not been recent spills on the seat and the light has only been turning on in the past year or so. I recently heard from another Subaru Forester owner that a similar maintenance issue happened in their car so I felt it was appropriate to report this issue.

My car has required multiple jumps and batteries, since I bought it new. I have records of the services for jumps, and new batteries. The car continues to have a parasitic battery drain, that has caused me to be stranded multiple times. The car is currently at the dealership, and they want to do a DCM test to see if this is cause. I was not informed of battery class action lawsuit, and extension of DCM warranty by Subaru. The dealership staff never discussed this with me as a possible cause, and that I may be eligible for warranty.

While driving my 2016 Subaru Forester about 70mph on [XXX] , the engine suddenly stalled and I was stranded on the freeway. The fuel tank was about 3/4 full and no warning light flashed in the dashboard prior to the incident. I tried to move my vehicle to the right lane but was unable because of the vehicle's loss of power. I almost collided by a speeding truck behind me. I shut off the engine, was unable to restart. After 3 minutes later, I was able to restart and everything worked again. I suspected the cause was due to a bad fuel pump, took the vehicle to my local Subaru dealer for inspection. The technician could not find anything malfunction or repeat my problem. I just learned there was a recent lawsuit settlement of bad fuel pumps on 2017-2020 Subaru Foresters that could cause engines to stall. It sounded similar to the problem that I had just experienced, except my Forester is a 2016 model not covered by the settlement. I believe the 2016 Forester fuel pump was manufactured by the same company as in the 2017-2020 models. It probably has the same defects. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When the car accelerates to around 70 mph, the right front side starts to shake and vibrate, giving the impression of driving on a bumpy road. The issue becomes noticeably worse when changing lanes to the right. Both wheel alignment and tire balancing have been checked and found to be fine. After researching online, many Subaru owners have reported similar issues caused by problems with the lower control arm or wheel bearing, leading to shaking at high speeds. However, when contacting Subaru of America about this, they declined responsibility, citing an expired warranty.

The windshield cracked without incident while parked. The is the exact same issue for which there is a class action lawsuit against Subaru for year models 2017-2020. The crack has spread to the drivers side and is obstructing the view. The dealer has reviewed the issue and provided a price quote but will not cover under the extended covered ordered as result of the class action lawsuit. There was no warning of this issue prior to noticing the cracking.

When parked on a slope, driver attempted to back SUV out of parking space. Before starting car, with key inserted, ignition on and foot on brake, driver attempted to remove gearshift from park. Car drifted backward rapidly and uncontrollably. The brakes completely failed even with foot on brake. The car was a hazard to anyone in its path and could not be stopped. The emergency brake was attempted but failed to stop the car. Power steering failed. Gearshift could not be put back into park. SUV crashed heavily into a sign protecting the gas pump, but auto suffered major damage: REAR WRAP AROUND BUMPER, ENTIRE POWER LIFT DOOR, AND FRAME, were included in the damage. Driver was the wife of a couple. Very importantly, the husband had experienced the exact same uncontrollable roll-back in the same vehicle at the same place a few weeks earlier, but somehow missed the gas pump and sign. At that time, the car was uncontrollable and caused panic for both drivers in separate incidents. THAT'S NOT ALL--of key importance was a conversation we--as a couple--had with the salesman and the dealership's lead mechanic when the auto was purchased in 2017. We pointed out that when backing out of a space on a slight downslope and changing gears, the car drifted backwards uncontrollably a number of feet--at least three to six feet. At that time in 2027, we told them we did not like this feature, and it could be a danger to children playing in the driveway. They said that the manufacturers' engineering department knew about this. And were making improvements. Subsequently we investigated this engineering/design fault online, discussed it again with the dealership, then dropped the issue. THE BOTTOM LINE: THIS SEEMS TO US TO BE A GENUINE MANUFACTURING FAULT. WE BOTH EXPERIENCED THIS UNCONTROLLABLE DRIFT BACK WHEN ATTEMPTING TO BRAKE THE CAR. IT IS FRIGHTENENING AND DANGEROUS TO BE IN A VEHICLE WEIGHING TONS WITHOUT ANY ABILITY TO CONTROL IT. PLEASE INVESTIGATE.

The right rear coil spring broke causing the vehicle to sag approx three inches. I drove the vehicle to my local mechanic and he replaced both coil springs on the rear axle.

[XXX] driving on [XXX] at 70 MPH car stopped running. Engine died. Pulled over. No warning lights, it just died. Waited for a tow but after an hour, tried to start and it started right up. Had 1/4 tank of fuel left, but got more and got home ok. HIDEOUSLY DANGEROUS THING TO HAPPEN!!!!! I see there are at least 13 complaints already filed with you about this issue. Do SOMETHING, willya ? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

As I said earlier: car stopped dead in the middle of I-94, going 70 mph. No reason--had 1/4 tank of gasoline, alternator working, etc. Come to find out that you all recalled 2018 Subaru Foresters for this EXACT same problem--cars stalling while driving. That was for a faulty fuel pump. Discussion boards by owners are FULL of the same exact problem from 2014-2019. You should issue a recall there too, IMHO, since obviously the 2018 are the tip of the iceberg!

Acceleration issues, this is the 3rd time it has happened since we've owned our forester in 2018. Yesterday morning my wife was pulling out of our driveway and while she put it in reverse and started to release the brakes to naturally roll back, it hard accelerated and shot us out into the road until she fully pressed the brakes in. I was already aware of this issue, so I looked over as this was happening and saw her foot was on the brake pedal the entire time. The car was fully warmed up, on an inclined driveway nose pointed in, the acceleration has also happened going forward and on a flat surface as well in a parking spot just after putting in in reverse. My wife is the main driver of the car, and before it happens, she can normally catch the problem because the rpms are higher than normal before shifting into gears and she will wait a minute until the rpms have settled back down. I believe in 2020 we had the shifting looked at and they stated the time it takes to go into each gear was a little bit longer than normal but found no issues. Big safety issue due to others and us for not having control of it when that happens.

I called Subaru made an appointment for service. I was not aware of the recall, although the dealership said it was repaired. No water damage to the seat bottom, the airbag sensor in the bottom of my passenger side seat cushion was bad. It’s attached to the seat. They gave me a loaner for three months and then called to say the part is on back order until “sometime” in 2025. The part is not covered under the recall and it will be approximately $2000 to fix. This has been a complaint from many owners of the recalled airbag years. At this point it is being replaced so often the part is on back order with an undetermined in stock date.

Passenger's seat belt sensor is alarming when no one is in the seat. The passenger side airbag warning light is also coming on and off. I took it to the dealer, and they confirmed that the sensor in the seat pad is bad. The airbag light was intermittently going on for several weeks before I took it in. The car has been at the dealer since mid-August, and I am told that the part is currently on backorder without an estimated arrival date.

My car accelerated on its own while I was driving slowly through a parking lot and had to slam on the brakes.

113,727 miles. 2016 Subaru Forester. 5 different warning lights all came on at the same time. Before that I noticed occasionally there was a delay starting again at a stoplight. Reputable mechanic replaced the valve body of the transmission. They said they service 2-3 Subarus for this same issue every month.

I own a 2016 Subaru Forester. Approximately eight months ago, I began noticing some concerning issues with the vehicle. When applying the brakes from higher speeds, the car experiences significant shaking. Additionally, when coming to a stop, the vehicle shifts down hard, causing a jarring lunge forward. This abrupt transition is quite noticeable and uncomfortable. Moreover, when accelerating from a complete stop, the car tends to lunge forward and exhibits a stuttering sensation accompanied by jerking. These issues have raised concerns about the vehicle's performance and safety.

Passenger Airbag occupancy light stays in off position when seat is occupied. When this occurs the airbag system warning light comes on. Took it to the dealership and they said the problem is the seat sensor, which they say is not covered by the earlier wiring harness for the sensor recall. Cost of part is 1,200 and with labor is 2,000. Part is on back order minimum 3 months. Dealer indicated they had three other people waiting for the same part. So basically I can't have anyone in the front passenger seat. Subaru forums are filled with similar stories. How is this not a recall?

Subaru is aware of issues with their transmission system and previously offered an extension but my car is outside the 100k limit. The transmission started to fail and each time i stopped at an intersection, it would start to idle roughly and try and lurch foreward even with the brake fully depressed. I had to shift to neutral to avoid being pushed into oncoming cross traffice each time for a few weeks and then all my warning lights came on and my usual safety features were shut down

I was driving very slowly in a long line of traffic due to a sudden downpour of hail, ice pellets, and frozen rain which blanketed the road in white. Suddenly, without warning, my 2016 Subaru Forester accelerated and veered to the right and into a grove of trees doing extensive damage to the front end. The vehicle was totaled by my insurance company. I suspect that there was sudden acceleration and because of the icy road conditions my car left the road instead of plowing into the car ahead of me. The airbags didn't go off and I wasn't hurt at all but the entire front end was beyond repair.

I backed out of a parking space, put my foot on the brake and shifted into Drive to finish maneuvering out of the space. Although I didn't remove my foot from the brake, my Forester immediately accelerated at extremely high speed, striking the two cars parked next to me, and seriously damaging both. Rather than slowing down after hitting the other two vehicles, my car continued to speed up, only coming to a stop when it hit, head-on, a cement barrier surrounding the lot. My car hit with such force that every airbag in it deployed, and its front end was totally destroyed. No one was in the other two cars; I suffered minor injuries.

Airbags and passenger seatbelt lights are on. Possibly Recalls

The cam carrier seal was leaking oil into the car and potentially causing damage to the engine. It was a $3,806.20 repair cost.

ODS failure on passenger side impacting air bag. Cost to repair is prohibitive, $1922.97. Complete seat needs to be replaced. There was never any damage to the seat.

SRS failure Passenger airbag default to off

Issue with the Front Passenger Seat Airbag Sensor. The Airbag Warning Light, indicating an issue with the passenger side airbag, has been illuminated recently. Passenger seat is also occasionally registering as occupied even when no one is sitting in it. Previous recall on the same seat's wiring harness was completed previously. Took the vehicle to the dealer and they told me that the seat must have gotten wet to cause the issue. The seat has not been wet. Dealer said a new seat is needed at a price of roughly $1500. This is a safety issue, as I am uncertain whether the airbag will deploy if needed. Googling "2016 Subaru Forester Passenger Seat Airbag Sensor Issues" indicates that this is a systematic issue across Foresters of this model year and not isolated to my car.

The contact owns a 2016 Subaru Forester. The contact stated that while parking the vehicle and shifting into park with the brake pedal depressed, the vehicle suddenly jerked forward and drove over the curb. The vehicle came to a stop after striking a fence. The contact stated that there were no warning lights illuminated. No injuries were reported. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired. The local dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 73,000.

Concerned driver stopped me and said I had no brake lights , only the lights atop the hatch showed breaking. After returning home I checked all settings on light controls and none made lower break lights work when pedal depressed. This could cause someone not watching top of vehicle crash into my vehicle. If light on top malfunctions I will not have any brake lights. Running lights work fine but do nothing when breaking. At first though it had to do with setting on light controls. I think I’ve been told I had no tail lights only front running lights and had to turn control at dusk to have taillights of any kind.

I am reporting a safety-critical failure of the passenger-side Occupant Detection System (ODS) in my 2016 Subaru Forester, which deactivates the airbag while the seat is occupied. This issue was first documented at an authorized Subaru dealer on 11/15/2023, where the technician identified 'poor contact of connectors' (a known condition in Recall 19V-701). The initial remedy performed was to reconnect the connector to restore the unstable electrical connection. However, that remedy has since failed, and the failure is now permanent. I have physically verified that my ODS harness carries the defective Supplier Code 6578 and Date Code 15280—the exact 'NG' (No Good) hardware identified in the recall. The dealer has quoted me 1,244 to replace the seat cushion assembly but refuses to cover it under the recall because my VIN was excluded from the initial list. Subaru is requiring me to pay out-of-pocket to remedy a documented manufacturing defect that they have already acknowledged and attempted to repair once before.

October 31, 2023 at approximately 11:45 am was slowly pulling in to HEB Curbside parking spot #[XXX] at 651 N U.S. 183 in Leander, Texas and the car accelerated at a high speed without touching the gas pedal. I responded with braking but it did not stop the crash in to the concrete pylon. The pylon is fine but my front end on the 2016 Subaru Forester is not. It will need extensive repair. I got a ride for myself and my groceries, notified my insurance company but unfortunately, I am only covered by liability insurance. I am very fortunate that no-one was hurt including myself. The car remains at the scene of the accident in parking slot [XXX]. I am aware that this is not an isolated incident for this Make, Model, and Year of this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My horn stopped working. When I press the lock button three times the horn still sounds the problem is the clockspring on the steering wheel it is broken and this is a safety issue. It controls multiple things on the steering wheel including the Airbag. One evening on my way home a car was trying to enter my lane I tried to sound a warning and my horn didn't work, to avoid being hit I had to move over to on coming traffic lane which was thankfully empty. Subaru should be fixing the the issue. I have since found out the original part has been updated but that update has not been passed on to the consumer unless they need to replace the part. And the replacement cost is the consumers responsibility.

Continuous leaking of oil even after Subaru tested and verified it's "normal."

The contact owns a 2016 Subaru Forester. The contact stated that while driving 60 MPH, the vehicle stalled. The contact stated that she was able to safely drive the vehicle to her residence. The vehicle was taken to the dealer, where the battery was replaced for the third time, and the dealer informed the contact that they could not duplicate the failure. The vehicle was not diagnosed nor repaired. The contact stated that the battery had been replaced three times in less than two years. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000.  The VIN was unavailable.

BATTERY DRAIN ISSUE, 3RD BATTERY IN SINCE PURCHASE