2019 Subaru Impreza Complaint Log

On February 18, 2026, my 2019 Subaru Impreza displayed an “Emergency Service” alert and sent a MySubaru app message stating that Automatic Crash Notification, SOS Call, Stolen Vehicle Locator, and Roadside Assistance may not be available. A red SOS light also illuminated, and STARLINK sent alerts to Subaru each day I first started the car, prompting repeated dealer calls. I tested the SOS button and could hear the operator clearly. On March 6, 2026, a dealer diagnosed a faulty right dash speaker (B2A06 – telematics speaker circuit malfunction). The emergency system shares this speaker, so the system warned that safety services might not work. I paid $191 for diagnostics; the estimated repair is $216.69. I pay a monthly subscription for STARLINK safety services, but the vehicle’s warnings do not clearly indicate the real issue. Other owners of 2019 and similar Subaru models report persistent STARLINK/telematics errors, red SOS lights, and repeated dealer visits, suggesting this may be a broader systemic issue. I believe the warning system should specifically identify a failed speaker or audio circuit to reduce confusion, unnecessary diagnostics, and ensure drivers understand the true status of emergency safety features. My concern is that the vehicle’s warning system may mislead drivers into believing that critical safety systems are malfunctioning, when the actual issue is a non-critical speaker failure. A more specific diagnostic message indicating an audio system fault would be more useful.

Windshield lower plastic mount or cowl is getting detached creating a large visible gap between the cowl and windshield about 0.5+ inch. The gap runs across the middle of the windshield to its left and right side occupying about 50% in total. Gap is an issue when it rains, when it is snowing or other things since might get embedded on it.

The contact owns a 2019 Subaru Impreza. The contact stated that upon approaching the vehicle, excessive corrosion on the driver’s side rocker panel was observed. The contact inspected the passenger’s side rocker panel and found excessive corrosion. The vehicle was taken to an independent mechanic, who determined that the frame needed to be cut, and the rocker panel needed to be refabricated. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 48,000.

TPMS safety system failure. Vehicle display of tire pressure readings on the dash has changed from displaying tire pressures for each tire to no pressures displayed (pressures are blank; on the Subaru App which also accesses this data, all tires show red/abnormal with dashes displayed) for several weeks now and TPMS error warning light remains illuminated on dash. Manufacturer has suggested I take car to dealer to diagnose at my upfront cost for their defect as the vehicle is out of warranty. A friend with the same car has experienced the same problem, replaced all TPMS sensors at their expense, still having this same problem despite the attempted fix. This safety defect is not being adequately addressed by the manufacturer despite contacting the advocacy department and corporate executive.

I attempted to get a safety recall (headlamp assembly defect) addressed at my local Subaru dealership. The vehicle is still under warranty, and I was told I may be able to get a loaner or rental. However, when I arrived, I was informed that the dealership only has 9 loaners and does not offer rental coverage at all, even for warranty customers. I had already spoken to someone about my need for a rental due to my class schedule and was led to believe this could be arranged. I drove down there, took time out of my day, and missed class — only to be turned away with no solution. Subaru’s recall notice acknowledges the increased risk of a crash due to poor visibility and glare. My vehicle remains unfixed and unsafe to drive, and I was left with no support despite my warranty and a safety recall. Subaru has not made it reasonably possible for me to address this recall. If an accident occurs while I wait for a proper resolution, I will hold them responsible. I am submitting this complaint to formally document my experience and push for accountability.

I had my vehicle inspected on 5/3/25 and all 4 break lines had bubbles protruding from the rubber break lines that go from the caliper to the metal lines. A safety recall for the same problem exists for 1 year earlier than my Subaru. It appears that Subaru continues to use defective break lines.

Description of the Problem: On or about [XXX], my 2019 Subaru Impreza experienced a sudden engine failure. The check engine light illuminated, and the engine shut off. Specifically, the check engine light came on approximately two minutes into the drive, and the engine shut off within 30 seconds of the light appearing. The vehicle was taken to Albany Subaru in Albany, CA, where a technician diagnosed the issue as a blown 15 amp ignition fuse and a damaged ignition coil (#4). Albany Subaru is recommending replacement of the spark plugs, coil packs, and the fuse. Albany Subaru has stated that "Subaru sent the recall out due to defective coil packs, and had the new updated coil packs installed. My tech is recommending to replace the coil packs due to the fuse blowing out and shorting out the current coil packs. The #4 coil was found damaged during the inspection." Connection to Recall: I am concerned that this current failure is related to the original defect addressed by Recall 21V264000. My vehicle had the recall service performed on November 14, 2019, to replace the ignition coils. It appears that the replacement coils, or an issue related to the recall repair, may have failed, leading to the blown fuse and further coil damage. I have asked the service technician at Albany Subaru to specifically determine if the current failure is in any way related to the original defect or the replacement parts installed under the recall. Safety Concern: This sudden engine failure poses a significant safety risk. A loss of engine power while driving can lead to a crash, especially at higher speeds or in traffic. In my experience owning many vehicles, I have never encountered issues with ignition coils, nor have I experienced this frequency of recalls. Vehicle Information: • Year: 2019 • Make: Subaru • Model: Impreza • VIN: [XXX] • Mileage: 59,784 miles Recall Information: • NHTSA Recall Number: 21V264000, Service date: Nov 14, 2019 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Subaru is aware of a specific set of year/model/makes that start to make a sound coming from the drive shaft center bearing in cold weather. Unnatural wear occurs on the bearing but the only remedy is to replace the entire drive shaft which is a really costly repair for something that is a structural design issue. There is a service bulletin for it: [XXX] It seems unfair that this is a repair the customer should take on when a drive shaft should likely survive the lifetime of a vehicle. This should be a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Three engine check lights due to rodent damage within two weeks, even when I first bought the car in South Florida it had damage due to rodents and that when I first found out they use soy for the wires, I had thought the dealership I got it from had replaced it all but no. Fast forward 2-3 years later in a different state I had gotten the first engine check light and thought it was due to bad repairs from the place I bought it from, I had thought after the first repair they got rid of the soy wiring since it was expensive but then I happened a second time 140 miles after I fixed the first one. It was then on that I realized these were recent damage and not old so I decided to buy some things to deter rodents since it’s cold now. And now comes to the third time it gets damaged after snowing and melting a little. I haven’t even driven more than 10 miles and I already have to spend more on repairs. I might even have to get rid of the car altogether if this keeps happening. This damage means cruise control is off due to the car now being in a safe mode and also it cannot tell how hot or cold it is so overall running of the car is gonna be worse off. I’ve put noise/ light devices in the engine bay and also mint pouches made to deter mice and such and still had issues

Eye warning keeps coming on. Then resets a few days later.

When you put in reverse my 2019 Subaru Impreza Sport, the control display flashes green and is distorted. It is very difficult to detect an obstruction or a child when backing up. Recently we bumped a pedestrian. This Is A Safety Issue! The condition was observed at the Orlando Subaru dealer. Their solution is to replace the whole radio control unit at a cost of $1341. We ordered it to not gamble on safety.

I was under the vehicle changing the oil and heard a loud bang. I investigated the sound and didn't notice anything. After completion of the oil change I got into the driver seat and noticed my rear view mirror was hanging by the wires. It had come loose from the windshield taking a big chunk of glass out of the windshield. It left a gash approximately almost 3/4 of an inch deep by 1.5 inches long by about 3/4 of an inch wide. This seriously degrades the strength and puts any occupants at risk. The windshield can not be repaired and will have to be replaced. Cost of replacement is approximately $413.58.

Rear wheel bearing premature wear. Originally installed wheel bearings were replaced, under warranty, at 44,137 miles. Same bearings then had to be replaced again at 62,486 miles. Both replacements were done by Beardmore Subaru in Nebraska. A failed wheel bearing at high speed could result in a catastrophic accident, and requiring replacement at these low mileage levels is indicative of poor design or substandard parts.

Vehicle sways significantly and continuously left and right in lane at highway speeds, including in low or no wind conditions, since the car was new. This happens regardless of whether eyesight/lane keep assist is enabled or not, and all tire pressures are regularly monitored and at manufacturer recommended levels. Changing tires from the OEM Continental Pro Contact to Michelin CrossClimate 2, while maintaining OEM wheels and 205/55R16 tire size, has not impacted the car's behavior. This weaving occurs at speeds of 50-70 mph on the highway, including on straight, smooth road. Swaying does not disappear with absence of adjacent vehicles influencing air turbulence. Neighboring vehicle air wakes will cause significant additional pushing of the car to the opposite side of the lane. The steering feel of this car on the highway is extremely "floaty" and unsettling. It is challenging to maintain lane with no surrounding cars, and it is extremely dangerous when passing vehicles.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Owner’s manual calls for 87 octane fuel. Vehicle engine pings on anything less than 91 octane. Subaru should issue an update to prevent engine damage.

Nothing has yet happened but it has been nearly two full years since you issued the recall on the headlights issue and Subaru has still not taken action to remedy it or repair our vehicle: Aug 12,2022 Manufacturer Recall NumberWRG22 NHTSA Recall Number22V624000 Recall StatusRecall Incomplete, remedy not yet available

The power steering pump on this car makes it feel like it is floating on the road at highway speeds. The tires are like new and have the correct amount of air pressure. As someone familiar with power steering pumps, this behavior is consistent with a pump that is either delivering too much fluid or too little during acceleration. It is a dangerous situation since it gives the driver the impression that the car is losing contact with the road.

The contact owns a 2019 Subaru Impreza. The contact stated upon entering the vehicle in the morning, she noticed that the windshield was cracked. Upon inspecting the vehicle, the contact became aware that the windshield had cracked without impact. The dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I am registering this complaint because the manufacturer has failed to remedy this safety hazard in a reasonable amount of time.. During night driving and while driving in the rain worn road markings are most difficult to see. Are you able to expedite the repair process? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The cars left front and right front side headlight reflectors do not properly provide adequate reflected light, which lowers the visibility to other road users, almost causing a recent crash. Also, the left front halogen low beam reflector does not properly illuminate the roadway for the driver, substantially reducing driving visibility.

Your vehicle inspection has been completed. Unfortunately we found all 4 of your brake lines are swelling and will need to be replaced. The parts are not in stock and will need to be ordered. Until they're replaced we don't recommend to drive the vehicle due to safety concerns.

The front lights are low and barely does anything when driving in evening or late night, making it hard to see items ahead and almost causing accidents twice already. I can barely see railings while turning onto highway at night with these terrible front lights. It has been more than a year and a half since the recall and nothing is being done by the manufacturer to remedy the issue.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The headlamps were recalled in August of 2022 and almost 18 months later there is still no remedy for these defective and unsafe headlights.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Head unit constantly rebooting. Completely unable to use the head unit. No longer functional. Unable to power the screen off. Very distracting while driving especially at night. Power button no longer works. Started about a year ago, then randomly seemed to of temporarily resolved itself until a couple of months ago. Head unit is now 100% nonfunctional and constantly reboots. No warnings when first occurred. Issue has been confirmed by independent service center. Puts myself and others at risk due to the screen rebooting on repeat and no way to turn the screen off. Extremely distracting and unsafe

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NA Need to know why the recall issued in 2022 has NOT been fixed.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Windshield cracks repeatedly, 5 cracks on 26000 miles, I’m changing windshields as often as I change oil. Something is wrong with the eyesight windshield, Subaru will not help me I have complained to them as many other around the country. It is in court in new jersey already

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lightning) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The left and right headlight assembly's do not provide sufficient lighting to safely drive at night. I was notified of this recall over 1.5 years ago and there has yet to be a remedy available yet. Because of this, I am unable to safely drive at night. I am unsure what to do at this point other than replace them myself, which I cannot afford to do. I had an incident where I ran over animal carcass on the road because I was unable to see the hazard until I was too close to properly react.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

AIR BAGS FAILED TO DEPLOY IN AN SIDE IMPACT ACCIDENT

This is my first car and im completely disappointed I purchased it bc of safety. My car battery keeps dying I purchased my car in 2019 and since then i have changed it 4 times. I keep taking it to the dealer and telling them is a parasitic drainage and nothing yet. On top of that the recall for the headlights over a year and nothing. Im never buying a subaru again!

While driving on Sept 11 on I95 a pebble flew up off the roadway and hit my windshield on the left hand side (driver's side) and it immediately began to crack horizontally and went to the middle of the car. If the car is outside in sun/heat the windshield keeps cracking further across the windshield and is now reaching the passenger side of the car. This is a real safety issue. Called glass repair company and the first appointment they could provide was not until Sept 19th.

Low speed throttle application vehicle fails to respond. Does not happen all the time. A near collision almost happened while making a left hand turn with oncoming traffic. Has been happening repeatedly, usually within a parking lot.

Windshield cowl continues to buckle from Windshield causing a gap where water can get to engine compartment. Have had it replaced twice now with no resolution. Being that I live in a state with very cold winters if water gets under the gap and then freezes it could potentially Crack Windshield. This needs to be addressed.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The front suspension has been broken since I purchased the vehicle with 50,000 miles on it. This has always been a safety concern for this vehicle yet I see no recalls for it. This puts my safety at risk as there is a metal clunking sound when turning the wheel and the tire rod can break from the faulty parts used for the vehicle. The vehicle’s front suspension was checked by a car repair company that was changing my brake pads at the time and saw that there was a dire issue with the vehicle that could put my life at risk. I have not had any car accidents or any other issues that could have caused this, meaning it is faulty manufacturing on Subaru’s part. There are no warning lights for the suspension, there is no way to know if you have a suspension issue unless you get the vehicle checked, or in my case can hear metal clunking sounds as the wheel is moved left or right while turning. This issue has been seen by many other owners of the same vehicle make, model and year but there has been no effort to fix this safety issue.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was unavailable.

The manufacturer has a recall for front headlights not being bright enough and causing a danger to drivers. I no longer feel safe driving my vehicle at night as i cannot see the roadway nor other vehicles can see me. Its been almost a year and it’s taking a long time to remedy the recall. Please help!

I brought my car into my family mechanic to get an inspection after I noticed severe shaking when breaking and a burnt rubber smell. They determined the left front caliper was hanging and needed to be replaced- the caliper is covered under my warranty, so I brought my car into the dealership - service department at dealership was UNABLE to detect the issue for weeks until I gave them detailed instructions on how to find the issue, once they agreed the caliper needed to be replaced, the part was backordered until late august - I got my car back after they changed the caliper and the issue is still happening after long drives- dealership is still UNALBE to detect the issue - I am being told after market brakes are the issue

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The cowl that fills the gap between the bottom of the windshield and the hood is defective and warps from the heat of the engine. This warping leaves a huge gap that exposes the bottom of the windshield and allows debris and water under the hood of the car. I was told this was a known issue with multiple Subaru models. The auto glass specialist I was sent to did not have a fix other than replacing it whenever it warps, which is prohibitively expensive when it only lasts about a year.