There are 34 owner-reported electrical system complaints for the 2019 Subaru Legacyin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Due to a dead battery issue in 2025, I bought a new battery. A year later, the car wouldn't start & I finally got it jumped. Ran fine for 3 weeks, then wouldn't start again. I brought car back to the Interstate battery shop, who tested the alternator, which was fine, but he said the battery was appearing low. After researching this problem, I discovered there's a known issue that the battery dies due to a parasitic draw. Subaru knows there is a problem but refuses to correct the issues. The dealer I bought the car from neglected to tell me there was an existing issue and will be happy to charge me $500+ to diagnose. This is a major defect on Subaru's part, and all future buyers should be aware of it!
Unintended acceleration, on 2 occasions. First occasion, car was in DRIVE waiting at a traffic stop and the engine radically increased it's RPM from idle to over 6000 RPM, remaining there. Braking control maintained the automobile's position. Shifting the car into neutral caused RPM to increase further. The car was shut off, restarted, and seemed to function normally. On the second occasion, which occurred later the same day, the car was off and then started, and while still in PARK with my foot on the brake immediately jumped to over 6000, remaining there. Once again the car was shut off, restarted, and seemed to work normally. It was taken directly (and slowly) to the manufacturer's service center at my local Subaru dealership. They have not been able to re-create the problem as of this date.
The entertainment system got bubbles and stopped working only after 50,000 miles.
If the car is not driven every day the battery dies due to a parasitic draw. Subaru knows there is a problem with the DCM from these years but refuses to correct the issues which there are 3 that are known. Dcm constantly searches for 3g network that is no longer killing the battery, Subaru changed the recommended cold cranking amperage of the battery well after manufacture, and won't test without a new battery being installed, and they expect the consumer to pay for both the testing and battery, to meet certain epa standards they altered the function of the alternator so it doesn't charge the battery until the engine is warm and won't fully charge the battery.
Parasitic drain on battery leaves the car dead and unable to start with out a jump. Battery is only six months old. Replaced old battery because of this same issue.
The Starlink screen becomes uncontrollable and begins changing screens on its own making driving very distracting and losing all control of vital functions such as radio, gps and phone. I have no control over it. I have video of the incident but cannot figure out how to upload it. I k low previous year models were recalled for the same situation and I believe there is a class action lawsuit.
Radio is delaminating and causing random calls and radio changes while driving. Serious safety issue. Subaru covered a portion of the replacement but entire cost should be covered due to it being an obvious manufacturer defect.
Battery dies over and over again. I drive every day, I never leave lights on, and I am having to purchase a battery over and over again.
The Subaru models from 2019 have a known parasitic battery drain problem. My car will have a dead battery after a week not driving it, or even just 2 days in winter. The problem is confirmed by Subaru but not addressed in any way.
Battery replaced last year at dealer under battery class action lawsuit. Car was stored using a battery tender from May through January and put back into service with regular use several times a week. Today car failed to start. Have appointment with dealer tomorrow. A battery is not a permanent fix and does not instill confidence that you will not be left stranded. Subaru is aware there is a problem with their Starlink system and the use of 3g. The system keeps attempting to make contact using the defunct 3g network thereby draining the battery and stranding the vehicle.
Parasitic Battery Drain due to DCM fuse problem
My Legacy has a battery drain issue. I was told by the dealer it is a DCM. I have already replaced my battery and the car is dead with a new battery installed. This dead battery issue has left me stranded which I feel is extremely unsafe. If I can’t find someone to jump me, I could be left stranded again and New England weather is nothing to joke about.
There is a recall for this issue in Subaru vehicles through 2018 but our 2019 Legacy has the same issue. The head unit very soon after purchase (brand new from dealer) started to delaminate and not respond to touchscreen interaction. Now it is so bad that it is as if the head unit is possessed. It changes radio and settings randomly, cycles the screen, makes random phone calls if a phone is connected, changes navigation (Android Auto) on its own and suddenly it's navigating you to Mexico... Even if we aren't using the screen it is dangerously distracting because it is constantly glitching. We are out of warranty so the dealer wants us to pay for this repair on our own. We want to see the recall expanded to include 2019 and later model years. According to numerous reports online, I know we are not the only ones. We also have issues with this vehicle's battery draining unusually fast but that is not as critical an issue as this head unit problem.
The "infotainment system" screen is delaminating. I can not see my surroundings when in reverse. The system is paired with my mobile telephone and randomly calls persons in my contact list without my requesting it do so. The radio can not be turned off and it consistently makes noises as if it is attempting to scan different radio stations. These defects first appeared at 34,000 miles, well below the 36,000 mile warranty period.
Starting in late October 2023 I began having multiple dead batteries despite replacing the battery and having the battery tested on several occasions and it tested fine. Frustrated with the inconvenience I decided to google the problem and discovered information on the car’s DCM searching for the 3G network which no longer exists. The constant search, even when the vehicle is off causes the battery to die. I am a caregiver and my clients depend on me to be at their homes when I’m scheduled to be there. They depend on me to use the bathroom, to be fed, to be kept safe, to be transported to doctors appointments and other places among other things. My regular mechanic as well as a mechanic at Anchor Subaru both confirmed the DCM was causing the battery to drain. There was no warning at all.
Battery's keep dying we've went through 3 in the last 6 months,we've been told it's a faulty dcm module ,I put the latest date this happened in the date below
Subaru Starlink system constantly drains battery, leaving driver and passengers stranded. The Starlink is constantly looking for a 3G network, and my area has updated all 3G networks to 5G. After shutting car off, the Starlink will continuously search and drain battery so it will not start. The only temporary fix is to remove the fuse and disable the module. The Starlink is supposed to help in the case of an emergency, but it cannot help if the battery is dead. dealerships have acknowledged the problem but will only offer a fix for the replacement of the module for a sum of about $ 1,300.00.
Touch screen driver information system has random display and audible warnings. Audio and navigation display cannot be controlled and does random radio channels and map displays. The screen developed bubbles under the front panel that appears to activate the touch sensor for the display. This condition is very distracting to the driver and might cause unsafe vehicle operation. The display changing and beeping during driving causes an unsafe situation. It also impacts the ability to use and see the rear view camera as the display is distorted due to the delamination/bubbles. This problem was identified by many Subaru Legacy and Outback owners in 2018 which led to a recall and warranty extension for repairs. The radio/nav display is manufactured by Harmon. It was widely reported in 2019 and the problem persists. Subaru contends that the display bubbles are caused by liquid contamination of the display, but this has not occurred in our vehicle, and dealers will not accept responsibility for the defective displays.
Car wont start after having a new battery (only 2 months old) put volt meter on battery and reads 5.76 volts. Put 2 amp charger on it for an hour and car starts and voltage meter shows 12.26 volts after i shut it off. This is clearly an electrical problem that Subaru is trying to put off as a battery issue. This car only has 22 thousand miles on it and it is unreliable.The dealer says there is nothing wrong but anybody that knows anything about cars will disagree.
Stereo head unit has white spots all over screen. Radio skips stations, calls numbers on my phone when connected to the car, touch screen does not work properly not allowing to turn it on or off or stop random skipping of stations or activity. Unable to see back camera when in reverse due to multiple spots on touchscreen.
Showing 1–20 of 34 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026