NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2008 Subaru Outback. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Lost use of my brakes. Could have been killed. Recall WQK-47 was improperly addressed by using rust inhibitor as band-aid. My opinion and that of a 25+ year ASE certified mechanic. I originally wanted the lines replaced and subaru refused, cheaped out and used the inhibitor. It obviously was an ineffective solution since the whole reason for the recall is now an issue with my car. The lines should have been replaced and really sealed, not cheaply coated with an aerosol spray. The car might be older but is far from rusted out. The other brake lines are just fine. I was expecting something from subaru, cover the parts or labor at least but nothing.. Their fix was only "preventative" not actually fixing the problem.
The dash pad in the 2005 to 2009 Subaru Legacy and Outback models have a very common problem of deteriorating to where they become sticky and then sections start cracking and falling off. My concern is that this is happening in the area of the passenger air bag. There is a portion of the dash bad which says SRS AIRBAG imprinted in the pad material and mines actually about to fall off. If the air bag should deploy from a serious enough collision, these loose pieces will be one projectiles and could easily cause injury esp to someone eye. I reached out to SOA but they offered no help. The claim number was 250530-0001813. Subaru did extend the warranty on this a few years back but they have since expired. The missing piece in the image is towards the bottom but the area directly over the airbag is severely cracked.
Due to a known manufacturing defect in the automatic transmission acknowledged in TSB 16-74-09 the driveability of my vehicle has been severely hampered and the shuddering/vibration is steadily worsening. I wasn't aware of this torque converter defect or an available remedy until well after the warranty expired as I didn't have access to the TSB. This is apparently a widespread problem affecting many vehicles of the era based on online forums and other complaints to NHTSA. I took the vehicle to dealerships over the years for related transmission issues but they "couldn't replicate" my concern. Recently, a local dealership has confirmed our transmission is affected but it does not throw any trouble codes or illuminate warning lamp as these underlying mechanical defects are not monitored by the OBD system. Having a gradually failing, defective transmission is a safety issue as we can grow complacent and it could give out any time without warning while driving. The vehicle is certainly available for inspection. It has been impeccably maintained, and none of these issues are due to mechanical wear and tear or neglect. It's unbelievable that a known manufacturing defect in the transmission would not affect every vehicle with that unit and be subject of a broad recall.
Car caught on fire I was driving heard a weird gurgle came home got out and it burst in to flames almost caught my house on fire
Brakes failed suddenly while on the highway. Virtually no braking available. This could have easily resulted in death or serious injury. Took car to Subaru dealership in Appleton WI. Found split brake line. This is a know issue and recall. Subaru had performed recall by putting anticorrosion on brake lines. All this did was possibly delay the inevitable. The recall stated they could have replaced them at the time of recall. Essentially there are a lot of Subarus driving around now that are ticking time bombs. If they would have replaced the brake
The contact owns a 2008 Subaru Outback. The contact stated while driving approximately 30 MPH, the passenger’s side air bag sensor light remained illuminated. The contact stated that the air bag warning light was also flashing. The failure became constant. The contact had not taken the vehicle to a local dealer. The vehicle was not repaired. The contact's husband had inspected the air bag sensor under the front passenger’s seat and determined that the sensor was functioning. The contact stated that her husband replaced the air bag sensor in the front passenger’s seat sun visor. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 128,000.
Brake pedal became less firm, and less effective, and Brake warning light came on. I was able to park my Outback, and saw evidence of brake fluid leaking from under the right rear passenger seat. After pulling the lower rear seat cushion off, and pulling the brake line grommet out of the body, I saw, through the hole the brake lines go through, a fitting that had bare rusty brake lines attached to it, covered in brake fluid, with plastic sheathing that started about an inch from the fitting. After I discovered that there have been a lot of outbacks with the same problem, I found out that there was a recall years ago, so I called a local dealership. The person I spoke with said that the previous owner of my vehicle had neglected to have the brake lines serviced during the recall and that the recall expired years ago, so I would have to pay for replacing the defective line myself.
Airbag dashboard warning light stayed on while driving on 1/31/2022 and 2/1/2022. Dealer (Autofair Subaru in Haverhill Massachusetts) confirmed there was a problem in the overhead console. Researching the problem, I came across https://www.subaruoutback.org/threads/2006-obw-airbag-light-on-my-fix.42574/ which identified a loose component on the printed circuit board caused by a crack in the solder. Cold weather seems to exacerbate the crack and cause the component to fail intermittently. Many have reported this problem with their Subaru and have made repairs by touching up the solder. Subaru states that the collision system may not function when this condition causes the Airbag Warning Light to remain on.
When I braked downhill the main brake line, from front to rear, ruptured underneath in the middle of the Subaru. This car came from Wisconsin and apparently had a lot of rust, caused by salt, affecting the steel brake lines. Subaru calls Wisconsin the Salt Belt. I could avoid an accident, using the parking brake. I looked up recalls recently and learned that 2 recalls have been offered by Subaru. Only the first one was carried out: In 2014, after "6 years of rusting", they applied wax on the already rusted brake lines, to no avail. The second recall (there is a 40 pages document issued by Subaru) would require replacement of all 4 main brake lines, "in any cases of rupture". I contacted Subaru of Gwinnett (Georgia) and then SOA Subaru of America, case number 2210041700431 in order to get the second recall carried out, which was denied. I was told "Subaru has no further obligation, because the first recall was successfully (!) done" - in spite of the rupture! Now the vehicle, which has gotten a makeshift repair in the meantime, must be considered unsafe and a danger in public traffic. There is a reason why Subaru requires replacement of all 4 main brake lines in case of rupture: It can happen again; all 4 are equally affected by rust. I want to keep this car, it's our daily driver, and I want the second recall performed. (Repair invoice of makeshift repair available, can be sent separately, $550.)
The Rear Gate Harness wires that are in the grommet wear and break from the rear gate going up and down. This issue has many issues. Rear lighting and break light, rear wiper, also rear locking mechanism and other unknown issues.
Brake line ruptured suddenly. Thankfully it happened at slow speed. Had just enough braking power to make it to the shop. If it would have happened on the highway, it could have been catastrophic. There is a known recall on brake lines. Unfortunately Subaru merely sprayed brake lines with wax-like substance. This only delays problem, it does not fix it. Confounding factor is the brake line is hidden under the undercarriage substructure, so it can not be inspected. I did have it fixed and it was pricey, as expected as they had to remove substructure.
2008 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THERE WERE DIFFICULTIES SCHEDULING THE RECALL REPAIR. *JS
VEHICLE HAD RECALL IN 2014 DUE TO CORRODED BRAKE LINES. THEY COULD EITHER SPRAY IT WITH ANTI CORROSIVE SPRAY OR REPLACE THE LINES. THEY OPTED TO JUST SPRAY THEM. TWO WEEKS AGO CAR WAS BEING DRIVEN AND LOST BRAKE PRESSURE. THANKFULLY NO ACCIDENT OCCURRED. CONTACTED SUBARUS RECALL NUMBER. THEY TOLD ME THIS IS A WEAR ITEM SIMILAR TO TIRES. THIS IS NOT A VALID ARGUMENT. THE LINES ARE UNDERNEATH AND ARE PARTIALLY OBSTRUCTED BY GAS TANK. NO WAY THESE CAN BE INSPECTED BY AVERAGE DRIVER. THIS IS A KNOWN PROBLEM AND IS REFERENCED IN RECALL WQK-47. THEY SIMPLY PUT A BANDAID ON A SERIOUS ISSUE. BRAKE LINES ARE SUPPOSED TO BE MADE WITH METALLURGY THAT DOES NOT FALL APART IN SALTY CONDITIONS. THE FIX IS ABOUT 3,000 DOLLARS AS THEY NEED TO DROP GAS TANK AND SUBSTRUCTURE ON REAR OF CAR TO REPLACE THE BRAKE LINES. AS YOU CAN SEE THIS IS BOTH RISK TO DRIVERS AND THEIR WALLETS. ALL THIS BECAUSE THEY ENGINEERED SOME BAD BRAKE LINES WITH POOR METALLURGY AND/OR POOR PLACEMENT IN THE CAR. IF WHAT I AM SAYING IS NOT TRUE, THEN THE FRONT BRAKE LINES SHOULD HAVE SAME ISSUE. ANY HELP IS APPRECIATED
The contact owns a 2008 Subaru Outback. The contact stated while driving at 40 MPH and attempting to make a turn downhill, the brake pedal was depressed but failed to respond, causing the vehicle to crash into a ditch. There were no warning lights illuminated. The contact stated he did not sustain any injuries. The contact was unsure whether a police report was filed. The vehicle was towed to a tow lot, then it was towed to the contact's residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated he repaired the vehicle himself. The contact referenced NHTSA Campaign Number: 14V311000 (SERVICE BRAKES, HYDRAULIC). The dealer and the manufacturer were not made aware of the failure. The approximate failure mileage was 160,000.
The contact owns a 2008 Subaru Outback. The contact stated while driving 30 mph, the check engine warning light illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing unknown repairs to be completed. The vehicle was repaired however, after the repairs she started to hear an abnormal sound coming from the rear of the vehicle. The vehicle was taken back to the local dealer, where it was diagnosed with needing unknown repairs to be performed. The vehicle was repaired however, the failure persisted. The vehicle was taken to an independent mechanic and was informed that the front passenger’s side ball joint and power steering rack needed to be replaced. Additionally, the rear differential fill plug and the transmission needed to be repaired. The vehicle was repaired however, the transmission was not replaced. The contact called the local dealer and made them aware of the failure of the transmission. The vehicle was not diagnosed nor repaired. The contact stated recently the air bag warning light illuminated. The dealer and independent mechanic were made aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 139,000.
MY 2008 SUBARU OUTBACK IS ON ITS SECOND AUTOMATIC CLIMATE CONTROL UNIT/CD PLAYER (IT IS AN INTEGRATED SYSTEM). A FEW WEEKS AGO, THE SECOND FACTORY REPLACEMENT UNIT STARTED FLASHING AGAIN WHILE DRIVING (SEE ATTACHED IMAGES). WHEN THIS OCCURS, THE CLIMATE CONTROL BUTTONS (INCLUDING THE FRONT AND REAR DEFROSTER BUTTONS) ARE COMPLETELY INOPERABLE. THE UNIT FLASHES WHILE DRIVING AND WHEN STATIONARY. I DO HAVE A SHORT VIDEO SHOWING THE PROBLEM, BUT AM UNABLE TO ATTACH IT TO THIS WEB FORM. HAPPY TO SHARE IF THERE IS A WAY TO DO SO.
I EASED INTO A PARKING SPOT, STEPPED ON THE BRAKE, AND PUT THE GEARSHIFT INTO PARK. AS SOON AS I SHIFTED THE CAR LUNGED FORWARD, PICKED UP SPEED, AND DROVE INTO THE BUILDING. I NEVER TOOK MY FOOT OFF THE BRAKE AND HAD TO MOVE THE GEARSHIFT DOWN TO REVERSE (NOT UP) TO GET OUT OF THE BUILDING, WHICH VERIFIES THAT THE VEHICLE WAS IN PARK WHEN IT ACCELERATED. THE BRAKE AND ACCELERATOR ARE NOT CLOSE ENOUGH FOR ME TO ACCIDENTALLY HAVE MY FOOT ON BOTH.
FUEL PUMP OVER HEAT.
THE BRAKE LINES SHOW EVIDENCE OF CORROSION WITH ONE LEAKING FLUID. MY DTR WAS DRIVING TO FL AND NOTED EXCESS BRAKE PEDAL TRAVEL UPON ARRIVAL AND BROUGHT IT TO A REPAIR SHOP FOR DIAGNOSIS. THE MEC.H INFORMED HER OF PROBLEM AND SENT PHOTOS OF CORRODED BRAKE LINES. I'LL FORWARD WITH ADDTL. CORRESPONDENCE IF NEEDED.
CORRODED BRAKE LINE FAILURE. VEHICLE WAS TRAVELING AT 20 MPH EXITING HIGHWAY RIGHT SIDE REAR AT JUNCTION BLOCK ABOVE GAS TANK COVER
WHILE DRIVING IN BLOOMINGTON, THE BRAKE LINES FAILED. MANAGED TO PULL OVER INTO A MALL PARKING LOT. BRAKE FLUID POURED OUT FROM THE BRAKE LINES WHICH HAD RUSTED THROUGH NEAR THE GAS TANK. MY VEHICLE HAD BEEN REPAIRED BASED ON RECALL WQK47, BUT IT WAS THIS AREA THAT HAD CORRODED, LEAVING THE BRAKES USELESS.
RUST AND CORROSION HAS RESULTED IN A BRAKE LINE FAILURE AND LOSS OF BRAKING POWER.THIS HAPPENED AT LOW SPEED IN A PARKING LOT AND DID NOT RESULT IN AN ACCIDENT
[2008 SUBARU OUTBACK WITH 82,000 MILES, TAKADA AIRBAG REPLACEMENT JULY 2020]. AIRBAG WARNING LIGHT (RED) ILLUMINATED ON THE DASHBOARD INSTRUMENT PANEL AS SOON AS THE CAR IS TURNED ON AND REMAINS ON AS LONG AS THE ENGINE IS RUNNING WHETHER MOVING OR STATIONARY. THIS IS NOTIFYING THE DRIVER THAT THE AIRBAG SYSTEM IS INOPERABLE AS STATED BY MULTIPLE MECHANICS, SUBARU MECHANICS AND SUBARU SERVICE MANAGERS OVER DOZENS OF BLOGS AND EVEN THE SUBARU WEBSITE. OVERHEAD CONSOLE (IN MAP LIGHT GROUP) SHOWS PROPER NOTIFICATION OF SEATBELT NEED AND AIRBAG ACTIVATION WHEN WEIGHT IS EXERTED ON PASSENGER SEAT SURFACE, BUT WITH THE AIRBAG RED WARNING LIGHT LIT ON THE DASHBOARD, THE PASSENGER, AND POSSIBLY DRIVER AIRBAG, IS TOTALLY INOPERATIVE. THIS IS A SERIOUS SAFETY ISSUE AND NEGLECT BY SUBARU IN ADDRESSING THIS SAFETY PROBLEM IS OF IMMEDIATE CONCERN. HUNDREDS OF SUBARU OWNERS, MANY NOT DIRECTLY REPORTING TO NHTSA, HAVE COMPLAINED ABOUT THIS SERIOUS SAFETY ISSUE, BUT NOTHING HAS BEEN DONE.
THE TIMING BELT FAILED PREMATURELY. IT HAD BEEN REPLACED AT 70K MILES AND FAILED AT 140K MILES ON THE SECOND BELT WHICH ONLY HAD 70K MILES ON IT VERSUS THE MANUFACTURE RECOMMENDED 100K MILES REPLACEMENT INTERVAL. THIS HAPPENED DURING HIGHWAY TRAVEL AND THE VEHICLE IMMEDIATELY LOST ALL POWER AND ONLY HAD 5 SECONDS TO FIND A SAFE PLACE TO PULL OFF THE HIGHWAY. ADDITIONALLY, THE VEHICLE HAS AN AIRBAG RECALL FOR THE SECOND TIME, CITING DEATH DUE TO METAL PROJECTILE AND I AM HAVING A VERY HARD TIME HAVING THAT REPLACED AS THE CAR IS NOW BEING DRIVEN IN CANADA AND SUBARU DEALERS IN CANADA WON'T HONOR THE REQUIRED RECALL.
TL* THE CONTACT CALLED ON BEHALF OF HIS GIRLFRIEND WHO OWNS A 2008 SUBARU OUTBACK. WHILE DRIVING AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO FUNCTION AS INTENDED. THE BRAKE FAILURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH RUSTED BRAKE LINES ON THE REAR AND FRONT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Four Subaru dealership licensed service centers in Maine and New Hampshire have had for some 8 weeks my Outback to evaluate, diagnose, and -upon my approval- service. Every one of the four Subaru locations was been unable to resolve a single one of these chronic problems of the Outback's erratic 1) start/no-start, 2) triggered security light and activated alarm, 3) dashboard battery and brake icons lighting/pulsing, 4) error code 55 (or SS) and 5) car headlights pulsing. The above problems compound with the issues Subaru's service teams have failed to resolve since early days of new car ownership (despite repeated repair) for 1) brakes regularly making noise, 2) radio randomly changing volume or shutting off, and 3) back tail light not working. Note: During the first two years of ownership, Subaru's service stated it "could not replicate" the problem with the brakes I'd reported within weeks of purchasing the new car. But a few weeks out of warranty, the same Subaru service location stated "I need whole new brakes" and quoted some $1,800 in repairs. A few months later, Subaru issued its first admission to the defective brake system. These four Subaru dealership licensed service centers in part or full 1) held my car at least 2x - 4x longer than quoted, while upselling me on the loaner model, then missing several by which they'd a written diagnostic report , 2) refused diagnostic report and when sought provided scant or impractical information, 3) demanded under threat of rental fees if loaner was not retuned within a couple of hours .... during a business day (including at distant locations too far to reach by deadline), and 5) sought many hundreds of dollars in payment for undisclosed and unapproved work without ever diagnosing issue, which they demanded in conjunction with the rental fees ginned up by dragging out and then failing to do the diagnostic work. Subaru USA added years of delay and refuses to honor manufacturer's or licensee-issued warranties.
DRIVING AT 70 MILES AN HOUR ON I95 IN PROVIDENCE RHODE ISLAND, TAPPED THE BREAK TO KEEP KEEP SAFE DISTANCE FROM CAR IN FRONT, PEDAL SEEMED A BIT SOFT. THEN HAD TO PREFORM A HARD STOP AS THE ENTIRE 3 LANES HAD STOPPED DUE TO AN ACCIDENT. PEDAL WENT CLEAR TO THE FLOOR, NO STOPPING POWER WHAT SO EVER. FORTUNATE ENOUGH TO HAVE BEEN ABLE TO SWERVE LEFT INTO THE HIGH SPEED BREAKDOWN LANE AND DOWNSHIFT TO SLOW THE CAR. UPON COMING TO A ROLLING STOP WITH USE OF THE EMERGENCY BRAKE IT WAS NOTED THAT BRAKE FLUID WAS SPEWING FROM UNDER THE CAR, THIS CAR NEARLY KILLED MYSELF AND MY 13 YEAR OLD DAUGHTER. CONTACTED SUBARU REGARDING THE RECALL WQK-47 WHICH THEY STATED WAS COMPLETED IN SEPT 2015 WITH THE PREVIOUS OWNER. I INQUIRED AS TO THE EXTENT OF THE WORK AND THEY WERE UNABLE TO PROVIDE THE INFORMATION. THEY ALSO STATED THAT THIS FAILURE WAS BEYOND THE SCOPE OF THE ORIGINAL RECALL, AND A RESULT OF WEAR AND TEAR. THEY COULD NOT PROVIDE INFORMATION IF THE BRAKE LINES WERE COATED, OR REPLACED FOR MY PARTICULAR CAR, THEY COULDN'T COMMENT IF THE ANTI- CORROSIVE AGENT WAS APPLIED TO THE ENTIRE BRAKE LINE SYSTEM, NOR THE MILEAGE ON THE CAR AT THE TIME OF THE REPLACEMENT. THE BRAKE LINES USED BY SUBARU AR CLEARLY SUBSTANDARD AND UNSAFE. IF ONE AREA IS ABLE TO CORRODE AND LEAK, WHAT SAYS ANOTHER AREA WONT DO THE SAME. MY DAUGHTER AND MYSELF WERE PLACED IN HARMS WAY AND COULD HAVE POTENTIAL BEEN SEVERELY HARMED, AND EVEN WORSE HARMED SOMEONE ELSE OR ANOTHER FAMILY HAD I NOT BEEN ABLE TO USE THE HIGH SPEED BRAKE DOWN LANE. SUBSTANDARD PARTS NEARLY KILLED MYSELF AND MY DAUGHTER
MY CAR WAS TRAVELING AT HIGHWAY SPEED WHEN I EXPERIENCED A SUDDEN AND COMPLETE LOSS OF BRAKING WITHOUT ANY PRIOR WARNING. THE CAUSE IS A RUPTURED, CORRODED BRAKE LINE AS OUTLINED IN RECALL WQK-47 FOR MY MAKE, MODEL, AND YEAR. I STRONGLY FEEL THAT THIS ISSUE IS A PUBLIC SAFETY ISSUE AND THE RECALL SHOULD COVER ANY REPAIRS FOR THE MODELS OUTLINED IN THIS RECALL. IT IS A KNOWN SAFETY DEFECT THAT SUBARU REFUSES TO REMEDY FOR ACTIVE CARS STILL ON THE ROAD.
THE VEHICLE WAS IN MOTION GOING 45 MPH. I SLOWED DOWN TO STOP AT A STOP LIGHT AND THE ABS LIGHT BEGAN TO FLASH ON AND OFF. AS I GOT CLOSER TO THE STOP LIGHT TO COMPLETELY STOP THE CHECK ENGINE LIGHT CAME ON, THE ABS LIGHT CAME ON, THE AIRBAG LIGHT CAME ON, THE BRAKE LIGHT CAME ON, THE CRUISE CONTROL LIGHT WAS ON AND FLASHING AND THE STEERING WHEEL COMPLETELY LOCKED UP AND THE ENGINE WAS OFF. I TURNED THE CAR BACK ON AND EVERYTHING WAS FINE. THE ABS LIGHT, CHECK ENGINE LIGHT, CRUISE CONTROL LIGHT, AIR BAG LIGHT AND BRAKE LIGHT ARE STILL ON. I AM AFRAID TO DRIVE THIS VEHICLE FOR FEAR THAT IT WILL TURN OFF AGAIN. I AM UNCERTAIN OF WHAT COULD BE CAUSING THIS BUT IT SEEMS TO BE AN ELECTRICAL SYSTEM PROBLEM. THIS PROBLEM ALSO HAPPENED TO ME AS I WAS SLOWING DOWN TO TURN OFF OF THE HIGHWAY. I AM GLAD THERE WAS NO ONE BEHIND ME BECAUSE MY CAR COMPLETELY DIED AFTER I TURNED OFF THE HIGHWAY WITH THE SAME LIGHTS AND SAME THING HAPPENING AS STATED ABOVE.
THIS ISSUE IS ON THE TOPIC OF A RECALL: "BRAKE PIPE CORROSION" NHTSA CAMPAIGN: 14V311000 SUBARU SERVICE CAMPAIGN: WQK47 SUBARU OF AMERICA IS REFUSING TO PROPERLY HONOR THIS RECALL, AS THEY WILL ONLY COVER THE REPLACEMENT OF CORRODED BRAKE LINES IF THEY ARE ACTUALLY LEAKING. THIS IS AN UNACCEPTABLE CRITERION FOR BRAKE LINE REPLACEMENT, AS IT IS AN EXTREMELY UNSAFE FAILURE MODE WITH POTENTIALLY-LETHAL CONSEQUENCES. I HAVE ATTACHED A PICTURE OF A CORRODED AREA OF THE BRAKE LINES ON MY 2008 OUTBACK, AN AREA UNDER THE FUEL TANK WHICH IS EXPLICITLY COVERED BY THIS RECALL. AS CAN BE SEEN, THEY ARE TERRIFYINGLY CORRODED AS A DIRECT RESULT OF SUBARU'S IMPROPER RUST-PROOFING OF THIS AREA. THEY WILL START LEAKING AT ANY MOMENT. INCLUDED IN THE RECALL IS A PRELIMINARY MEASURE TO APPLY SOME RUST-PROOFING COATING TO THE AREAS IN QUESTION. IF THAT ACTION IS TAKEN, THE RECALL IS CONSIDERED 100% RESOLVED PERMANENTLY. THIS RESOLUTION CRITERION IS ABSOLUTELY UNACCEPTABLE, AS THE RECALL MAY NOT BE DONE BY A VEHICLE OWNER UNTIL THE BRAKE LINES ARE SIGNIFICANTLY CORRODED BUT JUST BEFORE THEY START LEAKING DUE TO CORROSION. THE ONLY ACCEPTABLE RESOLUTION TO A RECALL FOR CORRODED BRAKE LINES IS THE REPLACEMENT OF THOSE BRAKE LINES, NOT SOME MEAGER BAND-AID THAT SUBARU IS EFFECTIVELY CLAIMING IS A PERMANENT FIX TO THE ISSUE. THAT IS NOT TRUE AT ALL, AS BRAKE LINES WILL CONTINUE TO CORRODE TO A DEGREE EVEN IF THEY HAVE SOME COATING ON THEM, ESPECIALLY SINCE THE COATING CAN WEAR OFF. THIS RECALL WAS SUPPOSEDLY ADDRESSED ON MY PARTICULAR VEHICLE BY CITYSIDE SUBARU OF BELMONT, MA. HOWEVER, 2.5 YEARS LATER, THERE IS OBVIOUSLY NO RUST-PROOFING COATING REMAINING. EITHER THE DEALERSHIP DIDN'T DO THE RECALL PROPERLY (OUT OF SCOPE OF THIS ISSUE SUMBISSION TO THE NHTSA), OR THE COATING WORE AWAY COMPLETELY. HOWEVER, IT LOOKS LIKE IT'S THE FORMER OF THOSE TWO.
I WAS DRIVING ON A CITY STREET WHEN I LOST BRAKING POWER. I WAS ABLE TO SLOW THE CAR DOWN TO A STOP AND GET IT TOWED TO A MECHANIC WITHOUT DAMAGE TO MY CAR OR SOMEONE ELSE'S VEHICLE. THE MECHANIC REPLACED BOTH REAR BRAKE LINES BECAUSE THEY HAD RUSTED TO THE POINT WHERE THEY LEAKED BRAKE FLUID. I CALLED SUBARU. THEY TOLD ME THAT THEY WERE NOT LIABLE FOR THE PROBLEM.
WHEN DRIVING HOME, BRAKES WENT TO FLOOR THEN LIGHT CAME ON. TRIED BRAKE FLUID AND GUSHED OUT. INCHED TO NEARBY MIDAS WHO RAISED CAR AND FOUND MAJOR LEAK BY GAS TANK. RECALL ON THAT AREA WAS TREATED WITH WAX IN 2014. CALLED SUBARU WHO DID NOT GUARANTEE HELPING BY WANTED US TO BRING CAR TO A SUBARU SERVICE CENTER.
DASHBOARD IS MELTED AND TOO STICKY TO WASH UP IT SHINES BRIGHT CAUSING REFLECTION AGAINST VISUAL TO DRIVE, IT'S A SAFELY ISSUE.
The contact owns a 2008 Subaru Outback. The contact stated while driving at an undisclosed speed and attempting to depress the brake pedal, the brakes failed to function. The contact took the vehicle to the dealer who diagnosed the failure and replaced the brakes. The contact stated that while attempting to start the vehicle, the vehicle would not start. The contact had the vehicle towed to a dealer and the battery was replaced. Soon after the battery replacement, the front headlights began strobing and the taillight wiring caused the lights to fail. Additionally, there was moisture behind the A-pillar applique trim. The vehicle was taken to a dealer, and the contact was informed that the alternator needed to be replaced. Additionally, the wiring and bulbs in the taillights needed to be replaced. The manufacturer was made aware of the failure and advised the contact to reach out to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.
TL* THE CONTACT OWNS A 2008 SUBARU OUTBACK. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO GLANZMANN SUBARU (95 OLD YORK RD, JENKINTOWN, PA 19046, 215-885-8282) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V311000 (SERVICE BRAKES, HYDRAULIC), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE RECALL HAD BEEN PERFORMED ONCE AND COULD NOT BE DONE AGAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT AVAILABLE.
BRAKE LINES CORRODED, FAILED STATE INSPECTION. BRAKE LINES HAD BEEN SERVICE UNDER SUBARU RECALL TWICE AND SPRAYED WITH A COATING. TREATING INFERIOR, CORRODED BRAKE LINES DOES NOT FIX THE PROBLEM. BRAKE LINES SHOULD HAVE BEEN REPLACED UNDER THE RECALL. I HAVE GOTTEN NO SATISFACTION FROM EITHER THE DEALER OR SUBARU AMERICA. THIS IS NOT AN UNCOMMON ISSUE FOR SUBARU.
MY VEHICLE HAS A PROBLEM WITH AN INTERMITTENT AIRBAG LIGHT ILLUMINATING, INDICATING AN ISSUE WITH THE AIRBAG SYSTEM. SPECIFICALLY IN MY CASE, IT INDICATES THAT THE OVERHEAD AIRBAG INDICATOR SYSTEM IS IN A FAULT STATE. THIS IS EXTREMELY COMMON IN THIS VEHICLE AND AGE, WITH MANY OTHER OWNERS REPORTING THE SAME ISSUE WITH NO RECALL ACTION FROM SUBARU. THIS IS A MAJOR SAFETY ISSUE WITH THIS CAR IF NOT ADDRESSED AND CAN RESULT IN THE AIRBAGS NOT DEPLOYING IN THE EVENT OF A CRASH. COST FOR AN OWNER TO REPAIR (AND IN MY CASE) IS $300+ AND SHOULD BE COVERED BY SUBARU.
RECEIVED RECALL NOTICE FOR BRAKE LINE, TOOK TO DEALER AND THEY APPLIED ANTI CORRESIVE. APPROX 16 MONTHS LATER BRAKE LINE BLEW WHILE DRIVING HOME FROM ON A CITY STREET. TOWED TO DEALERSHIP AND THEY ASKED SUBARU TO COVER UNDER RECALL BUT WAS DENIED DUE TO HIGH MILAGE. BRAKE LINE WAS LEAKING WHERE ANTI CORRESIVE WAS APPLIED. HAVE HEARD IF OTHERS HAVING SAME PROBLEM. WE IN 3 OTHER SUBARUS ARE UNDER THE SAME RECALL AND HAVE CONCERNS.
STICKY, MELTING DASHBOARD, SHINY AND REFLECTIVE IN DIRECT SUNLIGHT CREATING VISIBILITY PROBLEMS, UNSURE HOW IT WILL REACT IF PASSENGER AIRBAG MUST BE DEPLOYED THRU DETERIORATING DASHBOARD, AFFECTING RESALE VALUE. DASHBOARD LITERALLY COMES OFF ON HANDS OR WIPING RAGS, POSSIBLE RELEASE OF CHEMICALS INTO INTERIOR? SUBARU WILL ONLY ADDRESS 1/3 OF THE DEFECT REPAIR COST. TOTAL AVERAGE COST FOR REPLACEMENT IS APPROX $1500-1600.00, ACTUAL DASHBOARD ITSELF RETAILS FOR $502.50 FROM DEALERS AND IS APARENTLY AVAILABLE WITHIN A FEW DAYS WHEN ORDERED. SUBARU GAVE CREDIT FOR $500.00, ALMOST COVERING THE COST OF THE DASHBOARD / COVER ONLY*** APPROX. $1000 .00 IN LABOR MUST BE PAID BY CUSTOMER. CAR IS IN OTHERWISE IMMACULENT CONDITION. THIS IS A DEFECT AFFECTING SAFETY, AND IS A KNOWN PROBLEM WITH SUBARU EFFECTING ALL OF THIS MODEL AND SIMILAR MODELS WITH HIGH SUN EXPOSURE. IT IS ALSO CROSS MANUFACTURER AFFECTED, IE; TOYOTA, NISSAN, ETC. THEY HAVE TAKEN THE ROLE OF RECALL AND REPLACE. SUBARU HAS NOT TO DATE. SUBARU IS AWARE THAT THIS IS A SERIOUS PROBLEM YET REFUSES TO ACCEPT FULL RESPONSIBILITY FOR.
CAR CHECK ENGINE LIGHT ON, ALONG WITH TRACTION LIGHT ON, CRUISE LIGHT ON. CAN'T SHUT ANY OFF. CAR ACTUALLY GETS VERY HOT TO THE TOUCH DRIVERS SIDE NEAR FENDER HEADLIGHT. COULD START ON FIRE! DANGEROUS! THINK THERE IS A RECALL ON FRONT OXYGEN SENSOR, ONLY IF TURBO? REDICULOUS! SHOULD BE ALL NOT JUST TURBO MODEL! ALSO HAD TO REPLACE HEAD COVER GASKET AND EVERYTHING THAT GOES WITH THAT 5/17/2017 108,900 MILES. THAT SHOULD BE A RECALL ALSO.
I WAS STOPPED ON A SIDE STREET, WAITING FOR A TRAFFIC LIGHTTIP CHANGE AROUND 9:50AM ON SUNDAY, JUNE 17, IN DENVER, CO. THERE WERE CARS IN FRONT OF ME AND ONE IN BACK BUT NONE OF US WERE MOVING. SUDDENLY, AND WITHOUT WARNING, MY DRIVER'S SIDE WINDOW COMPLETELY SHATTERED. IT HAD BEEN HALF OPEN BEFORE THIS HAPPENED WITH NO MECHANICAL ISSUES. GLASS SPRAYED IN AND OUT OF THE CAR. I HAD SEVERAL SMALL CUTS. THERE WAS NO EVIDENCE OF ANYTHING HITTING OR BEING THROWN AT THE WINDOW.
I BOUGHT MY CAR IN 2016 THERE WAS A RECALL ON AIRBAGS, THEY FIXED IT BEFORE I BOUGHT IT, BUT MY AIRBAG LIGHT HAS BEEN GOING ON AND OFF FOR OVER A YEAR NOW, I HAD MY MECHANIC RESET IT , BUT IT COMES BACK ON, IS IT UNDER WARRANTY STILL OR NOT ?
AFTER PASSENGER AIR BAG REPLACEMENT AIRBAG LIGHT WOULD COME ON INTERMITTENTLY. NOW AIRBAG LIGHT STAYS ON. ALSO FOUND MOISTURE FROM A/C BEING ON UNDER THE DASHBOARD AFTER PASSENGER AIR BAG WAS REPLACED. AIRBAG LIGHT STAYS ON ALL THE TIME UNTIL CAR IS TURNED OFF. MOISTURE FROM A/C IS WHEN A/C IS ON ANYTIME.
2008 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG RECALL. CONSUMER STATES THAT VEHICLE WAS TOTALED AND WOULD LIKE FOR THEIR CONTACT INFORMATION TO BE REMOVED FROM DATABASE. *LD *JS
BRAKES FAILED AT A STOPLIGHT WHILE BRAKING FOR A RED LIGHT. BRAKES FAILED AT APPROXIMATELY 10MPH. BRAKE PEDAL DEPRESSED DOWN TO THE FLOOR, A POPPING SOUND WAS HEARD FROM THE BACK OF THE CAR AND THE BRAKES COMPLETELY STOPPED WORKING. NEEDED TO USE HAND BRAKE TO SAFELY STOP CAR. MECHANICS SAID THE BRAKE LINE ON THE REAR PASSENGER SIDE HAD CORRODED THROUGH AND BROKE. BRAKING FLUID WAS LEAKING OUT OF THE CAR AROUND THE BROKEN HOSE. THE BROKEN PORTION OF THE CABLE WAS INSIDE THE THE CAR, AND NOT DIRECTLY EXPOSED TO THE ROAD OR OUTSIDE. CAR WAS PREVIOUSLY SERVICED FOR RECALL 14V311000 INVOLVING BRAKE LINE CORROSION, BUT THEY FAILED TO FIX THIS PART OF THE LINE. RECALL REPAIR WAS PERFORMED APPROXIMATELY 1 YEAR BEFORE INCIDENT. CONTACTED SUBARU USA ABOUT THE ISSUE, AND THEY SAID THEY WOULD NOT PAY FOR ANY PART OF THE REPAIR.
AIRBAG WARNING LIGHT SYSTEM IS ON INTERMITTENTLY, ESPECIALLY FOLLOWING COLD WEATHER. KEYWORDS: "SUBARU CODE 26 AIRBAG". IT IS CLEAR THAT THIS PROBLEM IS PERSISTENT AND OTHER SUBARU OWNERS REPORT THE SAME PROBLEM. THERE APPEARS TO BE A PROBLEM WITH INADEQUATE SOLDERING OF THE ELECTRONICS ON THE PRINTED CIRCUIT BOARD (PCB) RELATED TO THE AIRBAG WARNING LIGHT DISPLAY. IT IS UNCLEAR WHETHER THIS DEFECT IMPAIRS THE ABILITY OF AN AIRBAG TO DEPLOY IN THE EVENT OF AN ACCIDENT. IT CAN PRESENT ITSELF WHEN THE VEHICLE IS MOVING OR STATIONARY. MANY WEB-BASED ACCOUNTS OF THE PROBLEM HAVE REPORTED THAT CHANGES IN VEHICLE TEMPERATURE DUE TO WEATHER (PARTICULARLY ON COLD DAYS) MAY BE RELATED TO THE SOLDERING JOINT TO MALFUNCTION. IT IS NOT CLEAR TO ME WHETHER A PASSENGER IS IN DANGER IF THIS LIGHT IS ON OR IF IT IS A FAULTY SIGNAL THAT I CAN IGNORE. I WANT CLARITY REGARDING SAFETY.
TAKATA AIR BAG RELATED. WE REPLACED THE RECALLED PASSENGER TAKATA AIRBAG A WHILE AGO, AND AT THE SAME TIME PAID $297.95 TO THE DEALER TO FIX THE ISSUE (ERROR CODE 26) RELATED TO THE AIRBAG FAILURE INDICATOR WARNING LIGHT COMES. NOW WE ARE HAVING THE SAME PROBLEM AGAIN WITH THE AIRBAG FAILURE INDICATOR WARNING LIGHT, IT IS TURNED ON. SUBARU SHOULD BE PAYING FOR REPAIRING THIS RE-OCCURING PROBLEM WITH THE WARNING LIGHT AND REIMBURSING US FOR THE $297.95 WE PAID THE FIRST TIME TO FIX IT, SINCE SO MANY PEOPLE HAVE BEEN COMPLAINING ABOUT THIS PROBLEM.
"TAKATA RECALL" I UNDERSTAND THAT I MAY BE DRIVING A CAR WITH THESE AIRBAGS AND THAT THEY MAY CAUSE SERIOUS DAMAGE OR DEATH IN CASE OF AN ACCIDENT. NOTHING HAS YET HAPPENED, BUT IN THE CASE OF AN ACCIDENT THERE COULD BE SOMETHING SERIOUS.
TRANSMISSION FAILED, ON THE ROAD, PROBLEM SHIFTING, I WANT TO KNOW IF THERE HAS BEEN A RECALL. I COULD FIND THE PLACE TO ENTER THAT INFO. I AM NOT A MACHANIC!
AIRBAG REPLACED AS PER RECALL, BUT NOT LONG THERAFTER, THE AIRBAG LIGHT WENT ON AND WON'T GO OFF. APPARENTLY, THIS IS A COMMON PROBLEM, AND SUBARU SHOULD COVER IT. ALSO, REAR WHEEL BEARINGS FAILING AT 48K, VERY LOW MILEAGE FOR THEM TO NEED TO BE REPLACED.
Data synced from NHTSA on May 4, 2026